Contact clerk vs order expediter

The differences between contact clerks and order expediters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order expediter. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $35,997 average annual salary of an order expediter.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order expediter are delivery dates, purchase orders, and expedite.

Contact clerk vs order expediter overview

	Contact Clerk	Order Expediter
Yearly salary	$56,459	$35,997
Hourly rate	$27.14	$17.31
Growth rate	-	-
Number of jobs	67,800	15,934
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	Bachelor's Degree, 38%
Average age	43	43
Years of experience	2	2

Contact clerk vs order expediter salary

Contact clerks and order expediters have different pay scales, as shown below.

	Contact Clerk	Order Expediter
Average salary	$56,459	$35,997
Salary range	Between $35,000 And $90,000	Between $28,000 And $45,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between contact clerk and order expediter education

There are a few differences between a contact clerk and an order expediter in terms of educational background:

	Contact Clerk	Order Expediter
Most common degree	High School Diploma, 40%	Bachelor's Degree, 38%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order expediter demographics

Here are the differences between contact clerks' and order expediters' demographics:

	Contact Clerk	Order Expediter
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 44.1% Female, 55.9%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order expediter duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order expediter example responsibilities.

Manage RMA transactions between sales and external customers including standard equipment returns and OOBF (out of box failures).
Develop custom forms and reports using XML publisher, discoverer reports.
Maintain IVR (interactive voice response) system's use as required by customer.
Respond to all inquiries via telephone, fax, written correspondence, e-mail and EDI.
Investigate and resolve issues with orders that show up in error in the automated fallout system.
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.

Contact clerk vs order expediter skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order expediter skills

Delivery Dates, 19%
Purchase Orders, 17%
Expedite, 12%
Place Orders, 9%
AS400, 9%
Open Orders, 6%