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The differences between contact clerks and order management specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order management specialist. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $37,456 average annual salary of an order management specialist.
The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order management specialist are customer service, order entry, and logistics.
| Contact Clerk | Order Management Specialist | |
| Yearly salary | $56,459 | $37,456 |
| Hourly rate | $27.14 | $18.01 |
| Growth rate | - | - |
| Number of jobs | 67,800 | 102,332 |
| Job satisfaction | - | - |
| Most common degree | High School Diploma, 40% | Bachelor's Degree, 60% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
Contact clerks and order management specialists have different pay scales, as shown below.
| Contact Clerk | Order Management Specialist | |
| Average salary | $56,459 | $37,456 |
| Salary range | Between $35,000 And $90,000 | Between $23,000 And $59,000 |
| Highest paying City | - | Norwood, MA |
| Highest paying state | - | Connecticut |
| Best paying company | - | IBM |
| Best paying industry | - | Health Care |
There are a few differences between a contact clerk and an order management specialist in terms of educational background:
| Contact Clerk | Order Management Specialist | |
| Most common degree | High School Diploma, 40% | Bachelor's Degree, 60% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between contact clerks' and order management specialists' demographics:
| Contact Clerk | Order Management Specialist | |
| Average age | 43 | 43 |
| Gender ratio | Male, 27.3% Female, 72.7% | Male, 39.5% Female, 60.5% |
| Race ratio | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% | Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 6% | 6% |