Contact clerk vs order processing clerk

The differences between contact clerks and order processing clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order processing clerk. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $33,610 average annual salary of an order processing clerk.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order processing clerk are pallets, RF, and customer orders.

Contact clerk vs order processing clerk overview

	Contact Clerk	Order Processing Clerk
Yearly salary	$56,459	$33,610
Hourly rate	$27.14	$16.16
Growth rate	-	-
Number of jobs	67,800	88,423
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	Bachelor's Degree, 31%
Average age	43	43
Years of experience	2	2

Contact clerk vs order processing clerk salary

Contact clerks and order processing clerks have different pay scales, as shown below.

	Contact Clerk	Order Processing Clerk
Average salary	$56,459	$33,610
Salary range	Between $35,000 And $90,000	Between $27,000 And $41,000
Highest paying City	-	Cambridge, MA
Highest paying state	-	Connecticut
Best paying company	-	Stanley Black & Decker
Best paying industry	-	Manufacturing

Differences between contact clerk and order processing clerk education

There are a few differences between a contact clerk and an order processing clerk in terms of educational background:

	Contact Clerk	Order Processing Clerk
Most common degree	High School Diploma, 40%	Bachelor's Degree, 31%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order processing clerk demographics

Here are the differences between contact clerks' and order processing clerks' demographics:

	Contact Clerk	Order Processing Clerk
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 28.9% Female, 71.1%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order processing clerk duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order processing clerk example responsibilities.

Manage accounts payable (a/p) team, ensuring daily goals are met (500-1000 invoices/day).
Secure HIPAA compliant authorizations to include cumulative dates of injury and protect health information.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Contact clerk vs order processing clerk skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order processing clerk skills

Pallets, 43%
RF, 33%
Customer Orders, 6%
Order Entry, 4%
Purchase Orders, 3%
Data Entry, 3%

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Office and Administrative Industry
Contact Clerk
Contact Clerk vs Order Processing Clerk

Updated January 8, 2025

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