Contact clerk vs order processing specialist

Differences between contact clerk and order processing specialist duties and responsibilities

Contact clerk example responsibilities.

• Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
• Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
• Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order processing specialist example responsibilities.

• Manage escalations and expedites process in support of shorten interval requests.
• Review order enter by other CSR's and correct orders as needed.
• Create invoices, process return requests, issue RMA's, provide order status.
• Forward customer relate issues to appropriate CSR, enter all quotes into the system in a timely manner.
• Process payroll transactions timely and accurately which result in being cost-effective.
• Provide ancillary support including vendor payroll, vendor processing and payment acquisition.
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