Contact clerk vs order processor

The differences between contact clerks and order processors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order processor. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $32,983 average annual salary of an order processor.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order processor are customer service, data entry, and rf scanner.

Contact clerk vs order processor overview

	Contact Clerk	Order Processor
Yearly salary	$56,459	$32,983
Hourly rate	$27.14	$15.86
Growth rate	-	-
Number of jobs	67,800	34,672
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	High School Diploma, 34%
Average age	43	43
Years of experience	2	2

Contact clerk vs order processor salary

Contact clerks and order processors have different pay scales, as shown below.

	Contact Clerk	Order Processor
Average salary	$56,459	$32,983
Salary range	Between $35,000 And $90,000	Between $26,000 And $40,000
Highest paying City	-	Fall River, MA
Highest paying state	-	Rhode Island
Best paying company	-	Lockheed Martin
Best paying industry	-	Technology

Differences between contact clerk and order processor education

There are a few differences between a contact clerk and an order processor in terms of educational background:

	Contact Clerk	Order Processor
Most common degree	High School Diploma, 40%	High School Diploma, 34%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order processor demographics

Here are the differences between contact clerks' and order processors' demographics:

	Contact Clerk	Order Processor
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 36.7% Female, 63.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order processor duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order processor example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Use AS400 system to enter orders and make inventory adjustments.
Provide hands-on support at POS when require by customer volumes.
Maintain MSDS files and provide updates to customers as needed.
Assist with gathering information for internal and external SOX audits.
Sort and process orders for the consumer in accordance to FedEx rules and regulations

Contact clerk vs order processor skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order processor skills

Customer Service, 27%
Data Entry, 19%
RF Scanner, 6%
Customer Orders, 6%
Purchase Orders, 5%
Order Entry, 4%