Contact clerk vs order specialist

The differences between contact clerks and order specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order specialist. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $35,107 average annual salary of an order specialist.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order specialist are order entry, purchase orders, and data entry.

Contact clerk vs order specialist overview

	Contact Clerk	Order Specialist
Yearly salary	$56,459	$35,107
Hourly rate	$27.14	$16.88
Growth rate	-	-
Number of jobs	67,800	193,329
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	Bachelor's Degree, 44%
Average age	43	43
Years of experience	2	2

Contact clerk vs order specialist salary

Contact clerks and order specialists have different pay scales, as shown below.

	Contact Clerk	Order Specialist
Average salary	$56,459	$35,107
Salary range	Between $35,000 And $90,000	Between $26,000 And $46,000
Highest paying City	-	Cranston, RI
Highest paying state	-	New Hampshire
Best paying company	-	Chemonics
Best paying industry	-	Health Care

Differences between contact clerk and order specialist education

There are a few differences between a contact clerk and an order specialist in terms of educational background:

	Contact Clerk	Order Specialist
Most common degree	High School Diploma, 40%	Bachelor's Degree, 44%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order specialist demographics

Here are the differences between contact clerks' and order specialists' demographics:

	Contact Clerk	Order Specialist
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 34.8% Female, 65.2%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order specialist duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order specialist example responsibilities.

Manage escalations and expedites process in support of shorten interval requests.
Provide information to prospective clients regarding ADP's products and services.
Work with clients, sales staff and service department to ensure a smooth transition to ADP services.
Collaborate with cross-functional teams, including logistics, direct imports, global sourcing, and transportation to provide accurate product distribution.
Coordinate with provisioning for lease facilities and number portability.
Provide provisioning support/work order management and guidance to clients VOIP customers.

Contact clerk vs order specialist skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order specialist skills

Order Entry, 15%
Purchase Orders, 11%
Data Entry, 10%
Logistics, 8%
Customer Orders, 7%
Troubleshoot, 3%