Contact clerk vs order taker

The differences between contact clerks and order takers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and an order taker. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $30,383 average annual salary of an order taker.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for an order taker are wine, cleanliness, and guest satisfaction.

Contact clerk vs order taker overview

	Contact Clerk	Order Taker
Yearly salary	$56,459	$30,383
Hourly rate	$27.14	$14.61
Growth rate	-	-
Number of jobs	67,800	77,938
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	High School Diploma, 41%
Average age	43	43
Years of experience	2	2

Contact clerk vs order taker salary

Contact clerks and order takers have different pay scales, as shown below.

	Contact Clerk	Order Taker
Average salary	$56,459	$30,383
Salary range	Between $35,000 And $90,000	Between $23,000 And $39,000
Highest paying City	-	Las Vegas, NV
Highest paying state	-	Vermont
Best paying company	-	Raytheon Technologies
Best paying industry	-	Telecommunication

Differences between contact clerk and order taker education

There are a few differences between a contact clerk and an order taker in terms of educational background:

	Contact Clerk	Order Taker
Most common degree	High School Diploma, 40%	High School Diploma, 41%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs order taker demographics

Here are the differences between contact clerks' and order takers' demographics:

	Contact Clerk	Order Taker
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 26.7% Female, 73.3%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and order taker duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Order taker example responsibilities.

Manage tracking for all orders, manage invoice input via QuickBooks and maintain communications with all clients and vendors.
Assist customers with food selections, using micros.
Assist concierge with guest amenities and VIP events.
Cash out checks through micros, take and complete to go orders.
Deliver all amenities direct to room when ready for VIP guest check-ins.
Possess extensive knowledge of menu in order to upsell and assist guests with suggestions.

Contact clerk vs order taker skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common order taker skills

Wine, 9%
Cleanliness, 9%
Guest Satisfaction, 6%
POS, 6%
Basic Math, 6%
Room Service Orders, 6%