Contact clerk vs service order clerk

The differences between contact clerks and service order clerks can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a contact clerk and a service order clerk. Additionally, a contact clerk has an average salary of $56,459, which is higher than the $32,890 average annual salary of a service order clerk.

The top three skills for a contact clerk include health plan, data entry and multi-line phone system. The most important skills for a service order clerk are data entry, purchase orders, and order entry.

Contact clerk vs service order clerk overview

	Contact Clerk	Service Order Clerk
Yearly salary	$56,459	$32,890
Hourly rate	$27.14	$15.81
Growth rate	-	-
Number of jobs	67,800	84,974
Job satisfaction	-	-
Most common degree	High School Diploma, 40%	Associate Degree, 31%
Average age	43	43
Years of experience	2	2

Contact clerk vs service order clerk salary

Contact clerks and service order clerks have different pay scales, as shown below.

	Contact Clerk	Service Order Clerk
Average salary	$56,459	$32,890
Salary range	Between $35,000 And $90,000	Between $25,000 And $42,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between contact clerk and service order clerk education

There are a few differences between a contact clerk and a service order clerk in terms of educational background:

	Contact Clerk	Service Order Clerk
Most common degree	High School Diploma, 40%	Associate Degree, 31%
Most common major	Business	Business
Most common college	-	-

Contact clerk vs service order clerk demographics

Here are the differences between contact clerks' and service order clerks' demographics:

	Contact Clerk	Service Order Clerk
Average age	43	43
Gender ratio	Male, 27.3% Female, 72.7%	Male, 12.2% Female, 87.8%
Race ratio	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%	Black or African American, 9.5% Unknown, 4.3% Hispanic or Latino, 15.5% Asian, 5.9% White, 63.9% American Indian and Alaska Native, 0.9%
LGBT Percentage	6%	6%

Differences between contact clerk and service order clerk duties and responsibilities

Contact clerk example responsibilities.

Demonstrate strong math skills in managing inmate s accounts and calmly and effectively deescalating outbursts of belligerent inmates.
Maintain cleanliness of the company warehouse, operate warehouse machinery and organize the warehouse to ensure proper product placement.
Count daily out of stocks using the Telxon handheld, and enter the information onto the Safeway intranet for ordering purposes.

Service order clerk example responsibilities.

Interact with individual customers and broker representatives by phone and email, providing excellent customer service to troubleshoot technical account problems.
Maintain objectivity when conducting outbound telephone surveys for various QVC departments to existing customers.

Contact clerk vs service order clerk skills

Common contact clerk skills

Health Plan, 44%
Data Entry, 32%
Multi-Line Phone System, 23%

Common service order clerk skills

Data Entry, 68%
Purchase Orders, 7%
Order Entry, 5%
Computer System, 3%
Customer Orders, 3%
Outbound Calls, 2%