Contact person vs service person

The differences between contact people and service people can be seen in a few details. Each job has different responsibilities and duties. Additionally, a service person has an average salary of $34,151, which is higher than the $29,757 average annual salary of a contact person.

The top three skills for a contact person include telephone calls, HR and patient care. The most important skills for a service person are patient care, patients, and CPR.

Contact person vs service person overview

	Contact Person	Service Person
Yearly salary	$29,757	$34,151
Hourly rate	$14.31	$16.42
Growth rate	1%	12%
Number of jobs	32,375	38,184
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 35%
Average age	38	43
Years of experience	-	12

Contact person vs service person salary

Contact people and service people have different pay scales, as shown below.

	Contact Person	Service Person
Average salary	$29,757	$34,151
Salary range	Between $21,000 And $41,000	Between $20,000 And $56,000
Highest paying City	-	Sacramento, CA
Highest paying state	-	California
Best paying company	-	Metropolitan Utilities District
Best paying industry	-	Manufacturing

Differences between contact person and service person education

There are a few differences between a contact person and a service person in terms of educational background:

	Contact Person	Service Person
Most common degree	Bachelor's Degree, 35%	Bachelor's Degree, 35%
Most common major	Business	Nursing
Most common college	-	University of Southern California

Contact person vs service person demographics

Here are the differences between contact people' and service people' demographics:

	Contact Person	Service Person
Average age	38	43
Gender ratio	Male, 46.4% Female, 53.6%	Male, 52.1% Female, 47.9%
Race ratio	Black or African American, 10.0% Unknown, 5.8% Hispanic or Latino, 17.9% Asian, 7.2% White, 58.1% American Indian and Alaska Native, 1.1%	Black or African American, 11.6% Unknown, 4.8% Hispanic or Latino, 18.1% Asian, 7.2% White, 56.5% American Indian and Alaska Native, 1.8%
LGBT Percentage	6%	11%

Differences between contact person and service person duties and responsibilities

Contact person example responsibilities.

Service HVAC components on all makes and models.
Answer multi phone line and forward the call to correct person.
Used credit card machine, and run batch records for end of shift balancing.
Calculate and process garnishments, child support, company purchases, and other payroll deductions.
Install structures or fixtures, such as windows, frames, floorings, trim, or hardware.
Communicate with account representatives, schedule employees, inspections, schedule work assignments, track payroll and care for equipment.

Service person example responsibilities.

Manage accounts payable and payroll for entire department.
Develop contracting strategy to build capacity and achieve ongoing compliance with Medicare and Medicaid provider network adequacy requirements.
Maintain communication with school, DSS and court personnel on all necessary matters.
Perform payroll and human resourcetasks.
Provide adequate information to commercial and Medicaid members relating to their enrollment, current physician, and prescription benefits.
Reinstate or decline policies through quality review and evaluation of accounts.

Contact person vs service person skills

Common contact person skills

Telephone Calls, 20%
HR, 12%
Patient Care, 9%
Payroll, 9%
Vital Signs, 7%
Windows, 6%

Common service person skills

Patient Care, 24%
Patients, 19%
CPR, 8%
Nursery, 7%
Patient Safety, 6%
Cleanliness, 5%