Counter server vs cocktail server

Differences between counter server and cocktail server duties and responsibilities

Counter server example responsibilities.

• Answer telephones and enter orders into POS system.
• Operate POS terminal to process customers' orders, swipe credit cards, and enter cash amounts.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Prepare some salads, shakes, smoothies, and juices.
• Monitor guest for intoxication and immediately report concerns to management.

Cocktail server example responsibilities.

• Ensure club cleanliness and provide amazing customer service to every individual.
• Experience handling money and using a cash register, as well as the micros systems.
• Take customers' orders and input into POS, run food, bus tables, help other servers as needed.
• Provide a fun, safe and friendly atmosphere for customers, while providing excellent service serving cocktails, wine and beer.
• Greet guests, take orders, correctly enter food and beverages into POS terminal, and ensure efficient delivery of both.
• Fluctuate between all shifts and floors, assist in bartending, and becoming a top selling server within a few months.
Show more