Counter server vs counter person

Differences between counter server and counter person duties and responsibilities

Counter server example responsibilities.

• Answer telephones and enter orders into POS system.
• Operate POS terminal to process customers' orders, swipe credit cards, and enter cash amounts.
• Provide guests with an excellent dining experience by asking questions about allergies or preferences and initiating conversation for customer confidence.
• Prepare some salads, shakes, smoothies, and juices.
• Monitor guest for intoxication and immediately report concerns to management.

Counter person example responsibilities.

• Experience in ADP parts management systems.
• Allocate all parts to correct vehicles and Toyota technicians.
• Take customers' orders, enter into POS system, receive and process payments.
• Coordinate with workers and salesmen from parent company (Nissan) on parts information and availability.
• Maintain cleanliness of assign departments.
• Deliver items to customers, whether they are a dealership, bodyshop or regular customer.