Crew dispatcher vs dispatcher

The differences between crew dispatchers and dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a crew dispatcher and a dispatcher. Additionally, a crew dispatcher has an average salary of $38,017, which is higher than the $35,328 average annual salary of a dispatcher.

The top three skills for a crew dispatcher include payroll, labor agreements and conductors. The most important skills for a dispatcher are customer service, data entry, and computer aided dispatch.

Crew dispatcher vs dispatcher overview

	Crew Dispatcher	Dispatcher
Yearly salary	$38,017	$35,328
Hourly rate	$18.28	$16.98
Growth rate	-	4%
Number of jobs	67,724	5,818
Job satisfaction	-	4.25
Most common degree	Bachelor's Degree, 52%	High School Diploma, 33%
Average age	43	43
Years of experience	2	2

Crew dispatcher vs dispatcher salary

Crew dispatchers and dispatchers have different pay scales, as shown below.

	Crew Dispatcher	Dispatcher
Average salary	$38,017	$35,328
Salary range	Between $22,000 And $63,000	Between $27,000 And $44,000
Highest paying City	San Diego, CA	Seattle, WA
Highest paying state	Connecticut	Alaska
Best paying company	Canadian Pacific Railway	Mt. San Antonio College
Best paying industry	Transportation	Government

Differences between crew dispatcher and dispatcher education

There are a few differences between a crew dispatcher and a dispatcher in terms of educational background:

	Crew Dispatcher	Dispatcher
Most common degree	Bachelor's Degree, 52%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Crew dispatcher vs dispatcher demographics

Here are the differences between crew dispatchers' and dispatchers' demographics:

	Crew Dispatcher	Dispatcher
Average age	43	43
Gender ratio	Male, 46.9% Female, 53.1%	Male, 38.1% Female, 61.9%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between crew dispatcher and dispatcher duties and responsibilities

Crew dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Prepare crew assignment reports for each shift for distribution to payroll and transportation supervisors.
Direct inbound and outbound logistics operations, such as transportation and warehouse activities, safety performance, and logistics quality management.
Coordinate guest limousine reservation requests with casino hosts and VIP personnel.

Dispatcher example responsibilities.

Manage accounts payable (A/P) and accounts receivable (A/R) using QuickBooks.
Manage dot hrs for drivers as far as what tasks can be done in a certain amount of time.
Manage customer service satisfaction by providing update eta and location of drivers.
Dispatch police fire and ems.
Dispatch district security patrol officers to assist district employees, students and residents with emergency situations.
Earn CDL with passenger endorsement.

Crew dispatcher vs dispatcher skills

Common crew dispatcher skills

Payroll, 19%
Labor Agreements, 16%
Conductors, 13%
FRA, 8%
Train Crews, 6%
Crew Travel, 5%

Common dispatcher skills

Customer Service, 34%
Data Entry, 8%
Computer Aided Dispatch, 4%
Non-Emergency Calls, 4%
Emergency Situations, 3%
EMS, 3%