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Custom protection officer vs security/customer service

The differences between custom protection officers and security/customer services can be seen in a few details. Each job has different responsibilities and duties. Additionally, a custom protection officer has an average salary of $37,207, which is higher than the $32,115 average annual salary of a security/customer service.

The top three skills for a custom protection officer include patrol, safety hazards and emergency situations. The most important skills for a security/customer service are ID, patrol, and security services.

Custom protection officer vs security/customer service overview

Custom Protection OfficerSecurity/Customer Service
Yearly salary$37,207$32,115
Hourly rate$17.89$15.44
Growth rate3%3%
Number of jobs105,449224,564
Job satisfaction--
Most common degreeBachelor's Degree, 43%High School Diploma, 34%
Average age4343
Years of experience--

What does a custom protection officer do?

A custom protection officer is a trained security officer who works for a private security company called the G4S. Utilizing their expertise and experience, a custom protection officer is primarily in charge of guarding commercial to private establishments, properties, and even individuals. Their responsibilities usually include conducting assessments and inspections to develop security strategies, patrolling areas, managing security stations, screening and verifying the identities of visitors, and enforcing other security protocols. Moreover, they may also respond to distress and file incident reports.

What does a security/customer service do?

A security/customer service is primarily in charge of enforcing security protocols in business establishments to prevent theft and protect properties and individuals. Part of their daily responsibilities is to patrol areas, keep an eye out for any suspicious activities or behavior, monitor security systems and cameras, and conduct regular inspections. They may also assist customers by answering inquiries, helping locate offices or stores, responding to distress, and resolving issues or concerns, ensuring customer satisfaction. Moreover, as security/customer service, it is essential to maintain an active communication line with co-workers, coordinating to keep order in the establishment.

Custom protection officer vs security/customer service salary

Custom protection officers and security/customer services have different pay scales, as shown below.

Custom Protection OfficerSecurity/Customer Service
Average salary$37,207$32,115
Salary rangeBetween $29,000 And $47,000Between $24,000 And $41,000
Highest paying City-Seattle, WA
Highest paying state-Alaska
Best paying company-JPMorgan Chase & Co.
Best paying industry-Hospitality

Differences between custom protection officer and security/customer service education

There are a few differences between a custom protection officer and a security/customer service in terms of educational background:

Custom Protection OfficerSecurity/Customer Service
Most common degreeBachelor's Degree, 43%High School Diploma, 34%
Most common majorCriminal JusticeBusiness
Most common college--

Custom protection officer vs security/customer service demographics

Here are the differences between custom protection officers' and security/customer services' demographics:

Custom Protection OfficerSecurity/Customer Service
Average age4343
Gender ratioMale, 75.9% Female, 24.1%Male, 66.4% Female, 33.6%
Race ratioBlack or African American, 12.6% Unknown, 5.3% Hispanic or Latino, 20.0% Asian, 6.0% White, 54.6% American Indian and Alaska Native, 1.6%Black or African American, 11.6% Unknown, 5.3% Hispanic or Latino, 21.0% Asian, 6.2% White, 54.3% American Indian and Alaska Native, 1.6%
LGBT Percentage6%6%

Differences between custom protection officer and security/customer service duties and responsibilities

Custom protection officer example responsibilities.

  • Train in the use and employment of CPR, a and specialize equipment for use in medical emergencies.
  • Patrol inside and outside the facility securing the property by identifying and eliminating, potential safety hazards.
  • Supervise fumigation treatments of agriculture commodities when infestations are found and monitor environment and readings until complete.
  • Perform safety, emergency, and firefighting services throughout the plant
  • Act as a first responder to security and medical dispatch calls.
  • Serve as first responder to all emergency incidents which call for interaction with fire and police.
  • Show more

Security/customer service example responsibilities.

  • Monitor multiple CCTV security cameras.
  • Initiate perimeter patrol and security breach protocol throughout multiple sites to maintain alertness of security personnel.
  • Monitor TSA line for acceptable carry-on (i.e.
  • Enter data into DOD and corporate computer systems.
  • Train on basic emergency procedures and Adult/Infant CPR certify.
  • Dispatch luggage of passengers from the counter to the x-ray machine TSA.
  • Show more

Custom protection officer vs security/customer service skills

Common custom protection officer skills
  • Patrol, 38%
  • Safety Hazards, 18%
  • Emergency Situations, 6%
  • CCTV, 4%
  • Security Procedures, 3%
  • Incident Reports, 3%
Common security/customer service skills
  • ID, 36%
  • Patrol, 11%
  • Security Services, 10%
  • Customer Service, 9%
  • Customer Issues, 6%
  • Customer Satisfaction, 6%

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