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Customer operations specialist salary
Average customer operations specialist salary
$36,397
Average Customer Operations Specialist Salary
The average salary for a Customer Operations Specialist stands at approximately $36,397 annually. This figure can vary based on factors such as experience, location, and the specific industry. The role often involves responsibilities like managing customer inquiries, optimizing service processes, and ensuring customer satisfaction.
Where Can You Earn More?
Specific states tend to offer higher salaries for this position. For instance, states with a higher cost of living or significant demand for customer service professionals often pay more. Researching salary variations by state can guide job seekers in targeting lucrative opportunities.
Salary Trends Over Time
Examining salary trends over the years reveals how demand for customer operations specialists has increased, reflecting the growth of customer-centric businesses. Staying abreast of these trends can help candidates negotiate better compensation packages.
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Where can a Customer Operations Specialist earn more?
Customer operations specialist salary estimates from across the web
Average customer operations specialist salary by state
The highest-paying states for customer operations specialists are New Jersey, Massachusetts, and Pennsylvania. The lowest average customer operations specialist salary states are Oregon, Utah, and South Dakota.
- State view
- County view
Highest paying states for customer operations specialists
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | New Jersey | $58,183 | $27.97 |
| 2 | Pennsylvania | $54,731 | $26.31 |
| 3 | Rhode Island | $43,427 | $20.88 |
| 4 | Maine | $41,301 | $19.86 |
| 5 | District of Columbia | $44,772 | $21.52 |
| 6 | Texas | $43,594 | $20.96 |
| 7 | Delaware | $44,968 | $21.62 |
| 8 | Nevada | $42,474 | $20.42 |
| 9 | Massachusetts | $55,273 | $26.57 |
| 10 | Hawaii | $43,972 | $21.14 |
| 11 | New York | $50,657 | $24.35 |
| 12 | California | $51,655 | $24.83 |
| 13 | Florida | $37,424 | $17.99 |
| 14 | Ohio | $40,941 | $19.68 |
| 15 | Indiana | $36,454 | $17.53 |
| 16 | Arizona | $40,836 | $19.63 |
| 17 | Louisiana | $39,489 | $18.99 |
| 18 | Connecticut | $44,140 | $21.22 |
| 19 | Vermont | $39,582 | $19.03 |
| 20 | Maryland | $44,074 | $21.19 |
| 21 | Alaska | $35,298 | $16.97 |
| 22 | Michigan | $38,283 | $18.41 |
| 23 | Georgia | $34,796 | $16.73 |
| 24 | New Hampshire | $40,071 | $19.26 |
| 25 | West Virginia | $36,167 | $17.39 |
| 26 | Virginia | $41,144 | $19.78 |
| 27 | Tennessee | $34,002 | $16.35 |
| 28 | Kansas | $33,905 | $16.30 |
| 29 | Arkansas | $31,813 | $15.29 |
| 30 | North Dakota | $30,113 | $14.48 |
| 31 | Illinois | $36,008 | $17.31 |
| 32 | North Carolina | $31,232 | $15.02 |
| 33 | Kentucky | $29,469 | $14.17 |
| 34 | Minnesota | $32,792 | $15.77 |
| 35 | Wisconsin | $29,999 | $14.42 |
| 36 | Mississippi | $33,872 | $16.28 |
| 37 | Colorado | $34,802 | $16.73 |
| 38 | Iowa | $29,753 | $14.30 |
| 39 | New Mexico | $32,371 | $15.56 |
| 40 | Washington | $29,788 | $14.32 |
| 41 | Utah | $27,833 | $13.38 |
| 42 | Wyoming | $26,244 | $12.62 |
| 43 | Alabama | $29,915 | $14.38 |
| 44 | Nebraska | $29,554 | $14.21 |
| 45 | Oregon | $28,473 | $13.69 |
| 46 | Idaho | $26,613 | $12.79 |
| 47 | Missouri | $29,424 | $14.15 |
| 48 | South Carolina | $29,659 | $14.26 |
| 49 | South Dakota | $26,903 | $12.93 |
| 50 | Oklahoma | $29,247 | $14.06 |
| 51 | Montana | $26,039 | $12.52 |
Highest paying cities for customer operations specialists
The highest-paying cities for customer operations specialists are Boston, MA, San Francisco, CA, and New York, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Boston, MA | $55,184 | $26.53 |
| 2 | San Francisco, CA | $53,455 | $25.70 |
| 3 | New York, NY | $51,005 | $24.52 |
| 4 | Corpus Christi, TX | $44,908 | $21.59 |
| 5 | Phoenix, AZ | $40,937 | $19.68 |
| 6 | Dublin, OH | $40,206 | $19.33 |
| 7 | Tampa, FL | $37,587 | $18.07 |
| 8 | Jeffersonville, IN | $36,440 | $17.52 |
| 9 | Chicago, IL | $36,097 | $17.35 |
| 10 | Colorado Springs, CO | $35,348 | $16.99 |
| 11 | Atlanta, GA | $34,715 | $16.69 |
| 12 | Memphis, TN | $33,940 | $16.32 |
| 13 | Overland Park, KS | $33,807 | $16.25 |
| 14 | Plymouth, MN | $32,713 | $15.73 |
| 15 | Albuquerque, NM | $32,361 | $15.56 |
| 16 | Raleigh, NC | $31,879 | $15.33 |
| 17 | Menomonee Falls, WI | $30,069 | $14.46 |
| 18 | Montgomery, AL | $29,902 | $14.38 |
| 19 | Omaha, NE | $29,758 | $14.31 |
| 20 | Oklahoma City, OK | $29,370 | $14.12 |
Customer operations specialist salary details
A customer operations specialist's salary ranges from $22,000 a year at the 10th percentile to $59,000 at the 90th percentile.
What is a customer operations specialist's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $59,000 | $4,917 | $28 |
| 75th Percentile | $47,000 | $3,917 | $23 |
| Average | $36,397 | $3,033 | $18 |
| 25th Percentile | $28,000 | $2,333 | $13 |
| 10th Percentile | $22,000 | $1,833 | $11 |
Highest paying customer operations specialist jobs
The highest paying types of customer operations specialists are staff specialist, control specialist, and business specialist.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Operations Internship | $33,357 | $2,780 | $16.04 | 111,994 |
| Customer Services Coordinator | $35,520 | $2,960 | $17.08 | 246,525 |
| Operations Representative | $38,127 | $3,177 | $18.33 | 75,789 |
| Operations Coordinator | $41,934 | $3,495 | $20.16 | 102,598 |
| Customer Liaison | $58,459 | $4,872 | $28.11 | 181,470 |
| Operations Agent | $40,735 | $3,395 | $19.58 | 90,038 |
How would you rate the starting salaries for customer operations specialists, as well as the prospects for salary advancement?
Kim Chatani
Assistant Professor, Concordia University Irvine
Top companies hiring customer operations specialists now:
Which companies pay customer operations specialists the most?
Customer operations specialist salaries at Microsoft and Lam Research are the highest-paying according to our most recent salary estimates. In addition, the average customer operations specialist salary at companies like FireEye and Deloitte are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Microsoft | $110,625 | $53.19 |
| 2 | Lam Research | $98,533 | $47.37 |
| 3 | FireEye | $97,818 | $47.03 |
| 4 | Deloitte | $83,899 | $40.34 |
| 5 | Datadog | $83,186 | $39.99 |
| 6 | Applied Materials | $79,836 | $38.38 |
| 7 | Siemens Enterprise Communications Inc | $76,452 | $36.76 |
| 8 | Siemens Healthineers | $75,561 | $36.33 |
| 9 | Siemens | $73,255 | $35.22 |
| 10 | ResMed | $66,844 | $32.14 |
| 11 | Analog Devices | $66,249 | $31.85 |
| 12 | Woodforest Financial Group Inc | $66,163 | $31.81 |
| 13 | Qualcomm | $65,189 | $31.34 |
| 14 | Johnson Controls | $64,008 | $30.77 |
| 15 | Alpha Consulting | $56,036 | $26.94 |
| 16 | Viasat | $54,349 | $26.13 |
| 17 | BGC Partners | $52,243 | $25.12 |
| 18 | Amneal Pharmaceuticals | $51,102 | $24.57 |
| 19 | Motorola Solutions | $50,784 | $24.42 |
| 20 | Bonneville International | $50,209 | $24.14 |
Wage gap by gender, race and education
Customer operations specialist salary trends
The average customer operations specialist salary has risen by $5,357 over the last ten years. In 2014, the average customer operations specialist earned $31,040 annually, but today, they earn $36,397 a year. That works out to a 9% change in pay for customer operations specialists over the last decade.
Compare customer operations specialist salaries for cities or states with the national average over time.
Average customer operations specialist salary over time
Compare customer operations specialist salaries for individual cities or states with the national average.
Customer operations specialist salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $36,400 | $17.50 | +3.8% |
| 2024 | $35,000 | $16.83 | +2.3% |
| 2023 | $34,200 | $16.44 | +0.7% |
| 2022 | $33,900 | $16.32 | +1.4% |
| 2021 | $33,500 | $16.09 | +1.3% |
Recently added customer operations specialist salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Us Foods Holding Corp | Customer Operations Specialist Remote) | Fresno, CA | 06/27/2025 | $43,827 |
| Bigcommerce Pty | Digital Customer Success & Gainsight Operations Specialist-Hybrid | Austin, TX | 06/27/2025 | $85,000 |
| Zip | Specialist, Customer Experience Operations | New York, NY | 06/26/2025 | $59,000 |
| Wealth Recruitment | Customer Support-Vehicle Operations | Las Vegas, NV | 06/25/2025 | $52,175 |
| Land O Lakes | Customer Operations Specialist | Effingham, IL | 06/20/2025 | $37,566 |
| eBay | Senior Customer Operations Specialist | Pine, AZ | 06/19/2025 | $54,262 |
| Burberry | Customer Operations Specialist, US) | New York, NY | 06/14/2025 | $68,224 |
| Corning Incorporated | Customer Operations Specialist | Charlotte, NC | 06/13/2025 | $39,880 |
| eBay | Customer Operations Specialist | Nunez, GA | 06/13/2025 | $36,400 |
| HPM Hawaii | Custom Metal Roofing Portable Roll Former Operator Specialist | Lawai, HI | 06/13/2025 | $48,001 |
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