Bilingual Customer Service Specialist (Spanish) (Multiple Locations)
Customer service advisor job in Franklin, TN
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals.
Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.
At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:
Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible
What is the Process to get Started?
Step 1 - Online Application
Find the role(s) that interest you on our Careers page: ******************************
Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners
Step 2 - Digital Interview
Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions
You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation
Step 3 - In-Store Interview
Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal.
At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.
Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.
Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.
Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistent with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must be able to read, write, comprehend, and communicate in English
Must be able to read, write, comprehend, and communicate in Spanish
Must have a valid, unrestricted Driver's License
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation
Preferred Qualifications:
Have at least a High School diploma or GED
Have at least one (1) year experience working in a delivery, retail, or customer service position
Have previous work experience selling paint and paint related products
Have previous work experience operating tinting and mixing equipment
#SHWSalesBL
Customer Service Enrollment Specialist - In Office
Customer service advisor job in Franklin, TN
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them.
With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations.
Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Connect with business owners utilizing our state-of-the-art SalesForce platform
Consult with business owners & HR directors about needed employee benefit programs
Utilize proven company systems to partner with businesses and their employees
Provide benefit enrollment services for business organizations
Achieve weekly, monthly, and yearly production and growth goals
Communicate and plan weekly activity in partnership with the leadership team
Follow established activity model for success
Requirements:
Good organization and communication skills
Professional representation of self and company
Customer Service experience preferred
Computer skills including Microsoft Office
Willingness to learn and be coached
Desire to make a positive impact in the community
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.
Automotive Customer Service Advisor-1999
Customer service advisor job in Franklin, TN
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Juris Customer Success Consultant
Customer service advisor job in Brentwood, TN
Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case.
About the role
In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients.
Responsibilities:
· Customizing and implementing appropriate applications and solutions for external clients
· Analyzing client needs and participating in the design of business process requirements
· Translating business requirements into off-the-shelf and customization specifications
· Testing, documenting, and training client personnel on functional and business applications software
· Guiding others in resolving complex issues in specialized area based on existing solutions and procedures
Requirements:
· Be able to anticipate potential objections and influences others to adopt a different point of view
· Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services
· Be able to work on your own with guidance in only the most complex situations
· Have the ability to train and mentor junior staff
· Be an expert of own discipline for clients
· Be able to solve complex problems; takes a broad perspective to identify innovative solutions
Work in a way that works for you
Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals.
About the business
LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services.
Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500.
If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900.
U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates.
We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week:
● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits
● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan
● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs
● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity
● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits
● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts
● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice
We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************.
Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here .
Please read our Candidate Privacy Policy .
We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
USA Job Seekers:
EEO Know Your Rights .
RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive.
Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions.
Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
Part Time Customer Service and Sales Associate
Customer service advisor job in Franklin, TN
The **Part Time Customer Service & Sales Associate** is an essential member of the **Hertz Local Edition** team and is the brand ambassador, providing the fastest, easiest, and most valued experience to our customers. This sales commissioned team member provides world class customer service and professionally and effectively sells Hertz products and services to meet the customer's travel and insurance replacements needs.
Wages: $18.00/hr.
For full-time opportunities Hertz also provides world class benefits, which include:
+ Medical, Dental, and Vision Insurance
+ Life Insurance
+ Paid Time Off
+ 401(k) Retirement Plan
+ Employee Discounts
R **esponsibility of a Sales and Service Associate includes:**
+ Effectively communicate and offer ancillary products and services to enhance customer's travel experience.
+ Strong emphasis on selling and revenue maximization on core products such as, but not limited to, options to waive customer's responsibility of damage, fuel options and vehicle upsells.
+ Achieve personal sales goals while supporting the goals of the team.
+ Work in a fast-paced sales environment, providing helpful, quality service and sales, while enhancing the customer's rental experience.
+ Convert phone shops to reservations and rentals
+ Creating a positive customer service experience by listening to and identifying customer needs
+ Engaging customers in a courteous professional manner and ensuring overall customer satisfaction and service
+ Maximize revenue opportunities with customers by actively soliciting business after every rate quote, addressing/overcoming customer objections to placing a reservation, utilizing various sales techniques as appropriate to obtain every possible booking.
+ Assist customers with various post rental inquiries that involve the rental and billing process.
+ Viewing every customer contact as a sales opportunity and soliciting reservations on customer service calls.
**Skills/Experience:**
+ Demonstrate good communication skills both written and oral. Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
+ Have the competitive drive and confidence to succeed in a commission-based environment.
+ Work in a fast-paced environment with a variety of tasks. Excellent organizational and time management skills.
+ Demonstrate sales, professionalism and interpersonal skills.
+ Show a high level of ownership, accountability and initiative.
+ Show proven experience of working well within a team.
+ Work flexible shifts including weekends and holidays; and work overtime as required.
+ Work outdoors during all weather conditions.
+ Stand for long periods of time.
**Qualified applicants will have the following:**
+ A valid driver's license with record in good standing
+ Ability to drive and operate vehicles
+ Fluency in English
+ 1-2 years of customer service and sales experience.
**Physical Requirements:**
Applicant must possess all auditory, speaking and communicating capabilities necessary to complete the responsibilities detailed above. The essential functions of this position include, but are not limited to, the following: sitting, standing, walking, bending and twisting, climbing, driving, pushing and pulling, speaking, hearing, writing, lifting, typing, filing, seeing, reading and the ability to use a computer, telephone, calculator, copy machine and fax machine.
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
AT&T Customer Representative
Customer service advisor job in Franklin, TN
AT&T Customer Brand Ambassador - Join Prime Management Group in Nashville, TN!
Are you passionate about technology, customer service, and achieving sales success? Prime Management Group, based in Nashville, TN, is seeking a driven and enthusiastic AT&T Customer Brand Ambassador to represent our client AT&T, a leader in wireless services. Grow your career in an exciting retail sales environment and make an impact in one of the most dynamic industries.
What You'll Do:
Promote AT&T Products & Services: Engage with customers in retail partner locations, showcasing AT&T's wireless plans, devices, and accessories. Build strong relationships with customers by explaining product features and offering personalized solutions.
Meet and Exceed Sales Goals: Leverage your sales expertise to consistently hit or surpass weekly and monthly sales targets. Your success directly impacts your income and career progression.
Deliver Exceptional Customer Experiences: Provide top-tier customer service by answering questions, offering advice, and recommending tailored solutions to meet customer needs.
Maintain Expert Product Knowledge: Stay up-to-date with the latest AT&T wireless products, services, and promotions through ongoing training and development.
Collaborate with Retail Partners: Work closely with in-store teams to strengthen the customer experience and enhance AT&T's presence within retail locations.
Your Skills and Qualifications:
Full-Time Availability: Ability to work retail hours, including weekends and holidays, to meet the demands of a fast-paced environment.
Sales-Driven Mindset: You're a natural self-starter who thrives in a goal-oriented setting. Achieving and exceeding targets excites you.
Customer Service Excellence: You excel at connecting with people and providing outstanding service that leaves a lasting impression.
Willingness to Learn: You're eager to dive into training and stay informed about new wireless technology and AT&T products.
Experience in Sales or Retail (Preferred): While previous retail sales experience is helpful, we're happy to train the right candidate who brings passion and a strong drive for success.
What We Offer:
Weekly Pay: Earn reliable weekly compensation based on your performance and results.
W2 Employment Benefits: Enjoy the security of a full-time position with opportunities for growth.
Career Advancement: We prioritize your development through structured training, mentorship, and advancement opportunities.
Dynamic Work Environment: Work in an energetic, fast-paced retail setting, interacting with a variety of customers every day.
Ready to take your career to the next level? Join the Prime Management Group team in Nashville, TN, and represent one of the most recognized brands in wireless services - AT&T!
Auto-ApplyAP Customer Service Clerk
Customer service advisor job in Franklin, TN
Job DescriptionLoews Hotels & Co is a leading owner and operator of luxury hotels with a portfolio consisting of 26 hotels and resorts in the United States. Located in major city centers and resort destinations from coast to coast, the Loews portfolio features one-of-a-kind properties that go beyond Four Diamond standards and embrace their ”uniquely local” community in order to curate exciting, approachable and local travel experiences for guests.
The Accounts Payable Customer Service Clerk provides services in a high volume financial shared services environment supporting an exciting collection of hotel properties across North America. This team member communicates to both internal and external customers via phone and email regarding statement reconciliation, payment inquiries and any discrepancies. The Customer Service Representative works collaboratively with other shared services and hotel team members to ensure our customers' needs are addressed quickly and to their satisfaction. Achievement of daily, weekly, and monthly excellence targets while delivering extraordinary customer service to our customers is of utmost importance. The Accounts Payable Customer Service Clerk reports to the Accounts Payable Manager.
Essential Functions and Responsibilities
Creates strong relationships with both internal and external customers to ensure the timely and accurate responses on all forms of Accounts Payable documents
Communicates via email and phone to resolve inquiries.
Maintains the highest levels of customer service at all times
Prepares all paperwork corrections to address any concerns identified during customer service inquiries
Reconciles vendor statements to ensure any variances, short payments and overpayments are reconciled and addressed
Maintains strong relationships with hotel finance and internal team members to ensure excellent communication and enabling timely resolution to supplier concerns
Accountable for achievement of metrics and targets associated with the position
Actively participates in training sessions and departmental meetings recommending efficiencies and enhancements around processes within the scope of the role
Regular attendance in conformance with standards
May be required to work varying schedules to reflect business needs
Required to attend all training sessions and meetings
Ability to perform ”Physical Requirements” as explained below
Other duties as assigned
Qualifications
Ability to work cooperatively with others
Ability to maintain confidentiality
Ability to read, write and speak English effectively
Ability to communicate effectively both written and verbally
Ability to work effectively, maintain composure and make decisions in stressful situations
Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines
Ability to perform both standard and intermediate spreadsheet functions using Microsoft Excel
Proficiency in windows-based computer programs to include e-mail, internet and word processing applications
Strong computer skills and ability to learn new computer applications
General knowledge of mathematics and accounting principles
Education:
High School Diploma or GED equivalent
Experience:
1-2 years customer-facing work experience in a hospitality or finance environment
Loews Hotels & Co is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and pregnancy-related conditions), gender identity or expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, genetic information, or any other characteristic protected by applicable federal, state or local laws and ordinances.
Customer Service Representative
Customer service advisor job in Franklin, TN
Do your friends and co-workers refer to you as a people person? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers. You will work with customers via email, telephone and in-person. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center.
The ideal candidate will be self-motivated, with problem-solving skills who pays very close attention to accuracy and detail. Comprehensive training in all aspects of this position will be provided. If this describes you, we encourage you to apply!
Hourly rate is negotiable based on experience. Monthly commission based on closed jobs. Paid Holidays, Vacation. Monday through Friday schedule. 8:30 - 5:00. No weekends.
We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry, we encourage you to apply. Compensation: $15.00 - $18.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyConsultant, LBS Technology People Services Reporting
Customer service advisor job in Brentwood, TN
What you'll do:
The Consultant, LBS Technology People Services Reporting works with People Services systems and data to gather, analyze, and present insights and reports to support decision-making.
Responsibilities:
Execute subject matter expertise in the People Services Module.
Triage and manage queue and work with Senior Analyst to ensure ticket resolution.
Manage the processes for decision making for systems and data reporting.
Gather, analyze, and present insights and reports to support decision-making for People Services.
Collect, cleanse, and validate data from various systems.
Design and develop reports, dashboards, and visualizations to present metrics, trends, and insights to business users.
Provide data consultation by analyzing data to identify patterns, trends, and correlations, and provide actionable recommendations.
Recommend opportunities to streamline reporting processes, automate data collection and analysis, and enhance data visualization techniques to improve efficiency and effectiveness.
Perform requirements gathering, development, documentation, maintenance, and training for reporting and analytics in Oracle Fusion Cloud.
Conduct testing to ensure accurate and reliable People Services reporting within Oracle Fusion Cloud.
Ensure People Services data integrity and accuracy by resolving data quality issues and performing data reconciliation for data consistency across modules and reports.
Evaluate existing reporting processes to identify opportunities for improvement and automation.
Provide user support and training on ERP analytics features and functionality, including report generation, data extraction, and analysis.
Acts as a resource for colleagues with less experience.
Maintain regular and reliable attendance.
Perform other duties as assigned.
What you'll need:
Education: Bachelor's Degree required, preferably in computer science, information technology, software engineering, or a related field. Master's Degree preferred.
Experience: 7+ years of experience.
Experience being part of a shared service organization.
Certifications: Oracle Certification (Required).
Required: Demonstrated experience working with Oracle Fusion Cloud, specifically in reporting, analytics, and data management within People Services modules.
Auto-ApplyCustomer Service Associate
Customer service advisor job in Franklin, TN
In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About TOCA Soccer: At TOCA, we are passionate about people and the power of sport. We believe in creating an environment that becomes the “third home” for our guests - where they learn, where they live, and where TOCA becomes the place where they play. Whether they're kicking a soccer ball for the first time, focused on finding their best, or rediscovering their passion for the game, we are here to support and guide them every step along the way. Everyone deserves the opportunity to experience the joy and fulfillment that sports can bring, regardless of background and skill levels. Our ultimate goal is to create a consistent and amazing experience for everyone who interacts with TOCA, whether it is our dedicated team members or esteemed guests.
What makes a TOCA Teammate? We value an individual that seeks to...
Play Hard
Care Deeply
Grow Together
Strive for Excellence
Create Awesome Experiences
Why You'll love being apart of the TOCA Team:
You'll have full access to our TOCA Treats, which includes (but is not limited to!):
Competitive Pay & On Demand Pay
Part Time, Flexible Scheduling
Career Growth & Development
Employee Assistance Program
Active & Fit Membership
Benefits Hub Discount Marketplace
So many TOCA Perks we can't name all of them, but we'll try: 4 TOCA Training Sessions, 50% Off Classes, Free Pick/League Play, 1 Free Birthday Party, Food and Beverage Discount, and 2 Free Packages to share with your squad! Whew!
Job Highlights:
Job Title: Guest Experience Associate
Location: 215 Gothic Ct #107, Franklin, TN
Report To: General Manager
Hours Required: Candidates must be able to work evenings and weekends
Position Overview:
You're the face of TOCA - the first high-five, the warm welcome, the go-to for all things awesome. As an Experience Associate, you're all about creating 10/10 guest experiences, keeping the energy up, and making sure the facility runs smoother than a perfect pass.
What You'll Be Doing: Guest Experience Hero (60%)
Greet like a champ, answer like a pro, and make every guest feel like an MVP
Handle questions, feedback, and concerns with good vibes and care
Jump in to fix issues quickly or tag in a teammate
Work together to keep things flowing and guests happy
Work in concessions (as needed)
Operations Guru (30%)
Keep the space clean, stocked, and ready for action
Help with scheduling, check-ins, sign-ups, and events
Own the front desk like it's your stage
Admin But Make It Snappy (5%)
Waivers, payments, reports = no big deal for you
Training + Growth (5%)
Learn the TOCA way and level up your game
Gain development to keep your career going with TOCA
TOCA Culture (100%!):
Uphold our service commitment standards by being professional, welcoming, aware, outgoing, and proud.
Work with leadership to create and maintain a unified culture as well as a high level of engagement throughout the center.
You'll Crush This Role If You:
Love people and good vibes
Have top-tier communication skills
Can stay cool under pressure
Know your way around Google Suite & scheduling tools (on-site training)
Are down for evening/weekend shifts (that's our peak time!)
Can lift 30+ lbs and move with energy
#twentry
Customer Service Associate
Customer service advisor job in Franklin, TN
Job DescriptionBenefits:
Employee discounts
Free food & snacks
Free uniforms
Customer Service Associate Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America Workout Anytime 24/7, recently ranked among
Entrepreneurs Top 500 Franchises for 2024!
If youre friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, youll be the first impression of our club delivering great service, assisting members, and supporting daily operations in a fun, positive environment.
We Offer
Training and mentorship from industry experts
Flexible scheduling based on club needs and your availability
Continued education and professional development resources
Free Workout Anytime membership
Workout Anytime attire provided
Bonus and incentive programs
Team-building events and employee recognition programs
Supportive, non-smoking, health-focused environment
Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program
Key Responsibilities
Greet all members and guests warmly, providing a friendly and professional first impression.
Check in members, verify accounts, and assist with membership questions or updates.
Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
Schedule new members for their initial Success Sessions to help launch their fitness journey.
Provide information about club services, amenities, and promotions.
Process membership enrollments, upgrades, and billing inquiries accurately.
Maintain the front desk, lobby, and gym floor to company cleanliness standards.
Support sales and marketing efforts, including local outreach and promotional events.
Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
Monitor club access and follow company safety and security procedures.
Assist team members with operations, cleaning, and light maintenance tasks as needed.
Uphold all Workout Anytime policies, member privacy, and brand standards.
Qualifications
Strong communication and customer service skills
Positive, energetic ATTITUDE with a passion for helping people
Previous experience in hospitality, retail, or fitness preferred
Comfortable working with computers, POS systems, and scheduling tools
Reliable, punctual, and organized with strong attention to detail
Availability to work a flexible schedule including evenings, weekends, and some holidays
Physical Requirements
Ability to stand or walk for extended periods
Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
Comfortable working in an active gym environment
All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company
Benefits
Free gym membership
Competitive hourly pay with opportunities for advancement
Performance incentives and sales bonuses
Workout Anytime branded attire provided
On-site training and access to the Workout Anytime career development path
Supportive team culture focused on personal growth and EXCELLENCE
Join Our Team
If youre dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.
Reservations Agent - Full Time
Customer service advisor job in Smyrna, TN
Job Details Contour Airlines - Home Based - Smyrna, TN Full Time High School $16.50 - $21.50 Hourly Negligible Any Customer ServiceDescription
Contour Airlines is a long-established aviation services company with a diverse range of capabilities. At Contour Airlines, our core values guide every action and decision. We are unwavering in our commitment to integrity and safety, which remains at the heart of all our business lines. Our team members exemplify an attitude of excellence, consistently striving to think like a customer. We believe there is strength in unity, and we work together as a team to achieve ambitious goals.
Full-Time Employee Benefits & Compensation Overview
As a part-time employee of Contour Airlines, you are eligible for the following benefits and programs:
Insurance
Health, vision, and dental insurance, plus short/long-term disability and voluntary life insurance (effective the first day of the month following your hire date)
401(k) Savings Plan
Eligibility begins the first day of the month following your hire date.
The Company offers a matching contribution up to 6% of your eligible compensation.
Enrollment guidelines and a 401(k) Enrollment Guide will be provided during onboarding.
Paid Sick Leave
Accrual of up to 56 hours of paid sick leave per year.
Unused sick leave rolls over annually until your sick bank reaches 480 hours.
Vested Vacation Hours
Eligible to receive vacation hours on January 1st following your hire date.
These hours will be vested and available for use in accordance with Company policies.
Non-Revenue/Space Available (NRSA) Travel Privileges
NRSA (non-revenue/space available) travel privileges on Contour Airlines upon hire and access to MyID Travel after 6 months of service.
Leaves of Absence
Eligible for various types of leave, including:
Medical Leave
Non-Medical Family Care Leave
Maternity and Paternity Leave
Personal Leave
Detailed leave policies are outlined in the Contour Airlines Employee Handbook, which will be provided during onboarding.
Compensation Details
The starting hourly rate for this position is between $16.50 and $21.50 based on your prior work history. Based on your performance, you are eligible to receive a step increase of $1.00 each year on pay anniversary date until you reach $21.50. Once you have reached the maximum pay rate, you are eligible to receive a retention bonus of up to $2,000.00 each year.
When you work on a Contour Airlines observed holiday, you are eligible to receive holiday pay which is paid at 2 times your hourly rate. Specific information regarding Contour Airlines' observed holiday policy is outlined in our Employee Handbook which will be provided to you during the onboarding process should you be selected for employment.
When you work in excess of 40 hours within the pay period, you are eligible for overtime, which is paid at 1.5 times your hourly rate.
Equal Employment Opportunity
Contour Airlines is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, citizenship, color, creed, sex, national origin, race, religion, sexual orientation, political affiliation, marital status, pregnancy, pre-disposing genetic characteristics, veteran status, military status, disability, gender identity or expression, familial status, criminal history, status as a victim of domestic violence, or any other protected status.
Accommodations
Contour Airlines is committed to providing reasonable accommodations to applicants and employees. If you require accommodations during the application or onboarding process, please contact Human Resources at *****************.
Join Our Growing Team
Contour Airlines' rapid growth has created exciting career opportunities. We invite you to become part of our family and contribute to our ongoing success.
Summary of Essential Duties
The Reservations Agent is responsible for providing exceptional customer service by assisting passengers with flight reservations, itinerary changes, fare inquiries, and general travel-related questions. This position requires accuracy, professionalism, and adherence to company policies and FAA/DOT regulations.
Key Responsibilities
Handling incoming bookings and service inquiries for airline reservations using Company resources to provide complete and accurate air itineraries.
Book applicable air itinerary to ensure accurate flight arrivals/departures as well as costing requirements within one hour of receipt of request.
Responsible for assisting customers with travel needs such as answering inquiries, ticketing, checking-in passengers, and boarding flights in a fast-paced environment.
Read, understand, and apply contract bulk rules and restrictions including bulk fares, codeshares, routing requirements, ticketing deadlines, changes, and cancellations.
All agents will be called to solve customer-related issues and requests; to hold their composure during all situations with customers. Be capable of problem-solving situations with customers self-sufficiently.
Enhances organization reputation by accepting ownership for accomplishing new and different requests, exploring opportunities to add value to job accomplishments.
Show dedication and commitment to always handling telephone calls and passengers whilst carefully following all Contour procedures and regulations to achieve the highest possible quality of reservations and ticketing service.
Process miscellaneous requests including seat assignments, SSRs, and email confirmation requests.
Process airline schedule changes and inform internal and external customers of changes.
Process queues with efficiency and accuracy according to department protocol.
Courteously communicate with external customers to advise of applicable air itinerary changes resulting from an airline-initiated flight change.
Work within team to achieve performance standards for all brands and air department duties.
Provide assistance over the phone for in-house reservation agents and managers.
Responsible for assisting Contours employees with all travel needs. i.e., airline, hotel, and car rental accommodations for Charter trips and/or positioning for training.
Ability to keep open communication with other team members.
Work directly with management on problem solving.
Support staff and customers to resolve difficult issues/problems pertaining to reservations and ticketing on daily basis.
Maintain the integrity of the company and our airline partners.
Be available to work any shift during business hours including rotating weekends if necessary.
Perform other job-related duties as assigned by management
Qualifications
Be at least 18 years of age
Prior customer service experience preferred but not required.
Be authorized to work in the United States and able to travel in and out of the United States.
Must have a valid driver's license and good driving record.
Must understand, read, and write English. Ability to read, write, speak, and understand Spanish a plus but not required.
Basic knowledge in Microsoft suite of products including Office 365, Excel, Outlook, and Word. Must also have a basic understanding of similar soft wares
Able to type 30 words per minute.
Possess polished and professional interpersonal skills with a positive attitude and a customer-oriented mindset.
Possess strong leadership and organizational skills.
Must have well-developed people skills and ability to work with a variety of personalities.
Able to coordinate multiple priorities and meet deadlines.
Able to handle interruptions and a fast-paced environment.
Maintain strong attention to detail.
Be self-motivated and able to motivate others.
Ability to work independently and as part of a team.
Excellent communication skills both written and verbal delivered with tact and professionalism
Able to pass a required 10-year work history review and submit to criminal background and fingerprint checks.
To support the operations, a Reservations Agent must be willing to work nights (including overnight shifts between the hours of 9:00PM to 6:00AM), weekends, holidays, as well as a varying schedule.
Ability to work in a safe professional manner adhering to all regulatory requirements including OSHA, EPA, state, and federal regulations.
Disclaimer: The above statements are intended only to describe the general nature and level of work required of the referenced position; they are not intended to be an exhaustive list of all responsibilities, duties, and skills required of individuals in the position. Please be advised that the duties and expectations of this position may be subject to change.
Service Dispatcher
Customer service advisor job in Murfreesboro, TN
Job Description
Service Dispatcher - Toyota Dealership
Toyota of Murfreesboro is seeking a highly organized, fast-paced Service Dispatcher to join our growing service department. This role is critical to ensuring an efficient workflow between advisors, technicians, and management-helping us deliver the exceptional Toyota service experience our customers expect.
Position: Service Dispatcher
Department: Service
Location: Toyota of Murfreesboro - 3434 Bill Smith Dr., Murfreesboro, TN
Status: Full-Time
Reports To: Mike Thomas, Hiring Manager / Service Management
Key Responsibilities
• Assign repair orders to technicians based on skill level, productivity, and workload
• Maintain an accurate and efficient dispatching flow throughout the day
• Monitor the shop schedule and adjust assignments to maximize efficiency
• Communicate with service advisors regarding job status, delays, and completions
• Prioritize work for customer-pay, internal, and warranty repairs
• Track technician time, flag hours, and job progress
• Coordinate with the parts department to ensure timely delivery of needed components
• Help maintain a safe, clean, and organized shop environment
• Support team members with problem solving and workflow issues
Qualifications
• Toyota experience preferred
• Prior dispatching experience in an automotive shop preferred
• Strong multitasking and time-management skills
• Excellent communication and problem-solving abilities
• Ability to thrive in a fast-paced, high-volume service environment
• Understanding of repair order flow and technician skill sets
• Experience with dealership DMS systems (Reynolds, CDK, etc.) preferred
What We Offer
• Competitive pay based on experience
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off
• Ongoing training and career growth opportunities with Toyota
• Professional, team-focused work environment
How to Apply
Please send your resume and contact information to the attention of:
Mike Thomas - Hiring Manager
Toyota of Murfreesboro
3434 Bill Smith Dr.,
Murfreesboro, TN
Phone: ************
Website: ToyotaOfMurfreesboro.com
AUTOMOTIVE SERVICE DISPATCHER
Customer service advisor job in Brentwood, TN
Job Description
AUTOMOTIVE SERVICE DISPATCHER - LEXUS OF COOL SPRINGS
Salary: $39K + Commission | Full-Time | Premium Brand Environment
Are you a natural at keeping things running smoothly under pressure? Do you thrive in fast-paced environments where efficiency and precision are key? Lexus of Cool Springs is looking for a Service Dispatcher to become the communication hub between our service advisors and technicians - helping us deliver the exceptional service our customers expect from a luxury brand.
This is a fantastic opportunity to build a rewarding career in a high-performance, customer-focused dealership.
Compensation & Benefits:
Base salary: $39,000 + commission
Health and dental insurance
Paid vacation days
Paid Lexus training
Vehicle reimbursement program
IRA match program
Christmas Club program
Closed every Sunday and all major holidays
What You'll Do:
Create and manage an efficient dispatch schedule that matches repair orders with the right technicians based on skill level and availability
Monitor and prioritize comebacks to ensure prompt resolution
Ensure complete, clear, and timely repair order documentation (including complaint, cause, and correction)
Maintain an up-to-date repair log and track vehicle progress throughout the day
Communicate job status updates and time/cost changes to Service Advisors and customers
Support technicians and advisors to ensure timely and accurate work
Maintain a professional appearance and uphold company standards
Take initiative with additional duties as needed
What We're Looking For:
Strong organizational skills and attention to detail - you thrive in a structured, fast-moving environment
Ability to communicate clearly and respectfully with techs, advisors, and customers
A proactive, results-driven mindset with a passion for customer satisfaction
Quick learner - especially when it comes to Lexus parts and service knowledge
Committed to supporting the service team in achieving top-level performance
Why Lexus of Cool Springs?
You'll be part of a respected, customer-first dealership where your expertise and drive for efficiency help shape the service experience. This role is ideal for someone who loves solving problems, keeping things on track, and being an essential part of a high-performing team.
Ready to take the wheel in a key role with a premium brand? Apply today and become part of the Lexus of Cool Springs team!
All applicants must be at least 19 years old, and able to pass pre-employment testing which includes background checks, MVR, drug test, and valid driver's license for at least 3 years.
Job Posted by ApplicantPro
Part-Time Seasonal Customer Service Associate
Customer service advisor job in Hendersonville, TN
Store - NASH-HENDERSONVILLE, TNDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises.
Help customers shop, locate products, and provide them with solutions
Provide a fast and friendly checkout experience; execute cash handling to standards
Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments
Educate customers on the Voice of Customer (VOC) survey
Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
Participate in the truck unload, stocking, and planogram (POGs) processes
Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store
Perform Store In Stock Optimization (SISO) and AD set duties as assigned
Support shrink and safety programs
Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards
Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members
Cross trained in Custom Framing selling and production
Other duties as assigned
Preferred Knowledge/Skills/Abilities
Preferred Type of experience the job requires
Retail and/or customer service experience preferred
Physical Requirements
Work Environment
Ability to remain standing for long periods of time
Ability to move throughout the store
Regular bending, lifting, carrying, reaching, and stretching
Lifting heavy boxes and accessing high shelves by ladder or similar equipment
If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available.
Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
Michaels requires all team members in this role to be at least sixteen (16) years or older.
At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com.
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
Auto-ApplyCustomer Service Associate
Customer service advisor job in Franklin, TN
Benefits:
Employee discounts
Free food & snacks
Free uniforms
Customer Service Associate - Workout Anytime 24/7 Join one of the fastest-growing fitness franchises in America - Workout Anytime 24/7, recently ranked among
Entrepreneur's Top 500 Franchises for 2024!
If you're friendly, dependable, and passionate about helping others live healthier lives, this is your opportunity to join a team that truly values ATTITUDE, CARE, and EXCELLENCE. As a Customer Service Associate, you'll be the first impression of our club - delivering great service, assisting members, and supporting daily operations in a fun, positive environment.
We Offer
Training and mentorship from industry experts
Flexible scheduling based on club needs and your availability
Continued education and professional development resources
Free Workout Anytime membership
Workout Anytime attire provided
Bonus and incentive programs
Team-building events and employee recognition programs
Supportive, non-smoking, health-focused environment
Opportunities for career advancement into leadership roles such as Assistant Manager, Club Manager, or Certified Personal Trainer through our internal development program
Key Responsibilities
Greet all members and guests warmly, providing a friendly and professional first impression.
Check in members, verify accounts, and assist with membership questions or updates.
Engage with guests and prospective members to explain membership options, provide tours, and close new membership sales with professionalism and enthusiasm.
Schedule new members for their initial Success Sessions to help launch their fitness journey.
Provide information about club services, amenities, and promotions.
Process membership enrollments, upgrades, and billing inquiries accurately.
Maintain the front desk, lobby, and gym floor to company cleanliness standards.
Support sales and marketing efforts, including local outreach and promotional events.
Handle phone calls, emails, and in-person inquiries with prompt and professional communication.
Monitor club access and follow company safety and security procedures.
Assist team members with operations, cleaning, and light maintenance tasks as needed.
Uphold all Workout Anytime policies, member privacy, and brand standards.
Qualifications
Strong communication and customer service skills
Positive, energetic ATTITUDE with a passion for helping people
Previous experience in hospitality, retail, or fitness preferred
Comfortable working with computers, POS systems, and scheduling tools
Reliable, punctual, and organized with strong attention to detail
Availability to work a flexible schedule including evenings, weekends, and some holidays
Physical Requirements
Ability to stand or walk for extended periods
Light lifting (up to 50 lbs) for occasional cleaning or stocking duties
Comfortable working in an active gym environment
All positions are designated as non-smoking roles; employees must maintain a tobacco-free and vape-free lifestyle while representing the company
Benefits
Free gym membership
Competitive hourly pay with opportunities for advancement
Performance incentives and sales bonuses
Workout Anytime branded attire provided
On-site training and access to the Workout Anytime career development path
Supportive team culture focused on personal growth and EXCELLENCE
Join Our Team
If you're dependable, friendly, and ready to grow with a health-focused team, Workout Anytime wants to hear from you! Apply today and help us deliver an exceptional 24/7 member experience built on ATTITUDE, CARE, and EXCELLENCE.
Compensation: $15.00 - $17.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyCustomer Experience Coordinator (Part Time) - Murfreesboro, TN
Customer service advisor job in Murfreesboro, TN
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing emergency medicine with a "customer first" mentality and a true, employee-centric work environment.
TALENT + CULTURE AT VEG
At VEG, we want people and their pets to feel safe, secure, and valued; we want our employees to feel the same way. What we're aiming to achieve on the customer side is equivalent in nature to what we want for our employees: to have the best experience possible. With the highest NPS score in our industry, we're ready to ensure that VEG remains the place where the best and brightest in the emergency world not only want to work, but stay and grow. For our customers and their pets, we strive to find a way to say, "yes." We do the same and more for our teams. In fact, VEG is one of this year's nominees for INC Magazine's Best Places to Work!
FOCUS
The Customer Experience Coordinator's role in our hospital is to shepherd pet parents through their entire experience. Customer Experience Coordinators obsess over creating incredible experiences for our customers. Their goal is to over-deliver at every customer touchpoint while making their visit feel incredibly welcoming, engaging, and safe. This unique opportunity allows you the chance to be a part of this disruptive veterinary care environment and change the way veterinary medicine is done forever.
WHO WE NEED
A successful Customer Experience Coordinator is outgoing, personable, and thrives in chaos. You are incredibly strong verbal communicators and know how to read people quickly. You have high emotional intelligence and are organized and time-oriented. You are a natural problem solver and are obsessed with innovating. You're passionate about delivering impeccable customer experiences and conduct yourself professionally in both your demeanor and presence. You are humble, yet assertive and know how to drive results. You analyze your prior performance and the performance of your peers and are thoughtful in implementing change to perfect the customer's entire experience at VEG.
WHAT YOU'LL DO
Your Mission: Define the customer's experience through Service, Focus, and Participation.
Service:
* Answer incoming calls immediately and with a smile
* Manage incoming customer communications (email, text messages, phone calls)
* Record call information accurately such, as referring vet information
* Ensure phone calls get transferred to a doctor quickly for anything medically related
* Stand & greet customers with warmth and urgency upon entrance to the hospital, announce their presence to the team, and get them checked in
* Monitor customer wait times and identify bottlenecks to improve the efficiency of our workflow to reduce future bottlenecks
* Offer them beverages or snacks, and find ways to deliver a unique and curated experience
* Listen to customers' needs with the intent to understand
* Take ownership of customer complaints, be empathetic, and work to resolve them quickly
* Anticipate any hiccups that might upset customers and get ahead of them to ensure business credibility and commitment to service
* Invite customers to provide feedback by completing a survey
* Collect and share positive feedback with the team, celebrate wins, and identify patterns in responses to improve our flow and efficiency
* Process payments, maintain the accuracy of customer's personal and financial records, as well as payment history and completion
* Accompany customers to the exit and thank them for trusting us with their pet's care
* Always find a creative way to say yes to our customer's needs
Focus:
* Engage in conversations with customers while they are waiting
* Optimize customer satisfaction, wait time, and emergency room utilization by circulating the hospital and checking in with customers and the emergency care team
* Update or provide feedback to the nurses and doctors about customers needs
* Provide confidentiality and sensitivity around customer's personal and financial information and help them find the best financial solution to fit their needs
* Educate customers on end-of-life details such as cremation options
* Call/text customers 24 hours after their visit to follow up on their pet's care
* Ensure customers are invited to stay with their pet
* Initiate video chats between customers, their pet, and our team when they cannot be in the hospital
Participation:
* Identify creative opportunities for customer participation in a valuable and safe way
* Celebrate and capture special moments, with permission from the customer
* Create a personalized experience for the customer and their pet
WHAT YOU'LL NEED:
* 2+ years of experience in a customer service role
* Advanced proficiency in computer programs and practice management software
* Highly organized with strong attention to detail
* Ability to communicate with anyone and everyone
* Strong multitasking skills
* High emotional intelligence. You can 'read a room' and plan and act accordingly
* Adaptable and amenable in 'high stakes' environments
* A natural people pleaser
* Must present yourself with a professional and approachable demeanor
WHY YOU SHOULD CHOOSE US
Because emergency is all we do, so we do it best! We also offer:
* Industry-leading compensation
* 401K w/ company match
* Health, Vision, and Dental Insurance
* Paid parental leave - 10 weeks of paid leave at 100% of regular salary
* Unlimited Continuing Education (C.E.) opportunities - we want to help you grow in your career!
* Flexible work schedules for a true work-life balance
* Something new every day - you'll never be bored in emergency medicine
* We build our hospitals from scratch. You'll be using all of the latest equipment and technology.
* Generous employee pet discount
* Hospital stocked with fresh groceries and snacks, monthly and quarterly contests, quarterly hospital outings, company-wide retreats, etc!
* Referral rewards - tell your friends why they should come work for VEG too!
VEG celebrates diversity and is committed to creating an inclusive workplace that represents a variety of backgrounds, perspectives, and skills. You've found the equal opportunity employer you are looking for. We can't wait to meet you!
Collections and Customer Service Specialist (Hybrid - Brentwood, TN)
Customer service advisor job in Brentwood, TN
Job DescriptionCollections and Customer Service Specialist (Hybrid - Brentwood, TN)
Jolly Roofing & Contracting Co., LLC
Full-time | Hybrid (Brentwood, TN)
About the Role
Jolly Roofing & Contracting Co., LLC is looking for a Collections and Customer Service Specialist to join our team in Brentwood, Tennessee. This position is perfect for someone who enjoys problem-solving, working with numbers, and building strong customer relationships. You'll handle account management, billing inquiries, and collections while ensuring all customer communications are professional and well-documented.
Key Responsibilities
Communicate clearly and professionally with customers and internal staff via phone and email
Research and resolve billing issues, payment disputes, and account discrepancies
Track and manage customer accounts and document all communications accurately
Follow up regularly on outstanding balances until accounts are brought current
Use Microsoft Excel and other software tools to manage account data and collections processes
What You'll Need
Strong verbal and written communication skills
Excellent attention to detail and recordkeeping
Problem-solving mindset with persistence and follow-through
Proficiency in Microsoft Excel and computer-based workflows
At least 1 year of experience in collections and/or customer service
High school diploma or GED required
Schedule
Full-time, Monday-Friday
Hybrid schedule based in Brentwood, TN
Pay and Benefits
Competitive pay based on experience
Medical, Dental, Vision, and Life Insurance
401(k) plan with company match
Sign-on bonus, referral incentives, and training bonuses
Weekly direct deposit
Growth opportunities within a respected commercial roofing company
About Jolly Roofing
Jolly Roofing & Contracting Co., LLC is a nationwide leader in commercial roofing, known for quality workmanship and strong customer relationships. Join a team that values accountability, accuracy, and a commitment to doing things right the first time.
Equal Opportunity Employer
Jolly Roofing & Contracting Co., LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Ready to join a company that values your work ethic and attention to detail?
Apply today to become part of the Jolly Roofing family!
Jolly Roofing & Contracting Co., Inc. is committed to maintaining a safe, productive, and drug-free workplace. As part of our hiring process, all candidates will be required to undergo a pre-employment background check and drug screening. The background check will include verification of employment history, criminal record, and driving record.
Candidates must meet our company's standards and demonstrate the ability to work safely and responsibly. A clean driving record is required for all positions that involve the use of company vehicles. We believe in providing equal opportunity and encourage all individuals, including those with criminal records, to apply.
By applying for a position with Jolly Roofing & Contracting Co., Inc., you acknowledge and consent to these background and drug screening requirements.
Job Posted by ApplicantPro
Service Dispatcher
Customer service advisor job in Murfreesboro, TN
Service Dispatcher - Toyota Dealership
Toyota of Murfreesboro is seeking a highly organized, fast-paced Service Dispatcher to join our growing service department. This role is critical to ensuring an efficient workflow between advisors, technicians, and management-helping us deliver the exceptional Toyota service experience our customers expect.
Position: Service Dispatcher
Department: Service
Location: Toyota of Murfreesboro - 3434 Bill Smith Dr., Murfreesboro, TN
Status: Full-Time
Reports To: Mike Thomas, Hiring Manager / Service Management
Key Responsibilities
• Assign repair orders to technicians based on skill level, productivity, and workload
• Maintain an accurate and efficient dispatching flow throughout the day
• Monitor the shop schedule and adjust assignments to maximize efficiency
• Communicate with service advisors regarding job status, delays, and completions
• Prioritize work for customer-pay, internal, and warranty repairs
• Track technician time, flag hours, and job progress
• Coordinate with the parts department to ensure timely delivery of needed components
• Help maintain a safe, clean, and organized shop environment
• Support team members with problem solving and workflow issues
Qualifications
• Toyota experience preferred
• Prior dispatching experience in an automotive shop preferred
• Strong multitasking and time-management skills
• Excellent communication and problem-solving abilities
• Ability to thrive in a fast-paced, high-volume service environment
• Understanding of repair order flow and technician skill sets
• Experience with dealership DMS systems (Reynolds, CDK, etc.) preferred
What We Offer
• Competitive pay based on experience
• Health, dental, and vision benefits
• 401(k) with company match
• Paid time off
• Ongoing training and career growth opportunities with Toyota
• Professional, team-focused work environment
How to Apply
Please send your resume and contact information to the attention of:
Mike Thomas - Hiring Manager
Toyota of Murfreesboro
3434 Bill Smith Dr.,
Murfreesboro, TN
Phone: ************
Website: ToyotaOfMurfreesboro.com
Auto-ApplyCustomer Enrollment Associate In Office
Customer service advisor job in Hendersonville, TN
With over 122 years of experience, after three consecutive record years, Globe Life Family Heritage Division is just getting started! Globe Life Family Heritage Division is seeking a motivated applicant who is ready to work hard and build their own book of business while helping those around them.
With roots going back over 120 years, they are a leader in the life and supplemental health insurance industry and they've been helping working-class families secure financial protection for their loved ones for generations.
Their career track provides the opportunity for rapid career growth. Top performers are eligible for management opportunities after 90 days with their company. No more waiting for promotions that never come, take control with Globe Life Family Heritage Division.
Why work for them? 1 word... CULTURE. I'm talking Instagram giveaways, Zoom happy hours, outrageous and funny virtual promotions and awards ceremonies. In fact it got them recognized as Forbes ranked "Top 25 happiest places to work". Apply today and see what they're all about.
Responsibilities:
Connect with business owners utilizing our state-of-the-art SalesForce platform
Consult with business owners & HR directors about needed employee benefit programs
Utilize proven company systems to partner with businesses and their employees
Provide benefit enrollment services for business organizations
Achieve weekly, monthly, and yearly production and growth goals
Communicate and plan weekly activity in partnership with the leadership team
Follow established activity model for success
Requirements:
Good organization and communication skills
Professional representation of self and company
Customer Service experience preferred
Computer skills including Microsoft Office
Willingness to learn and be coached
Desire to make a positive impact in the community
Managers are actively reviewing all incoming applications. Please apply with a most recent version of your resume (if you have one) and be on the lookout for text, phone call, or email from one of our hiring managers. This is not a remote position.