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  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Customer service advisor job in Beavercreek, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
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  • ATI HEAVY MX REP

    Air Transport International 4.2company rating

    Customer service advisor job in Wilmington, OH

    Duties include negotiation with contract maintenance vendors, which supply maintenance and related services, contract installation service providers, and engineering firms as well as the aircraft manufacturer. Scheduling subordinates "time on sight" as well as designating work assignments. Coordinate with other departments for tooling, personnel, and material to keep the aircraft on schedule and on proposed budget. Be thoroughly familiar with the FAA Approved Maintenance Inspection Program so as to coordinate with the Quality Control department to provide suggestions and/or recommendations for various program improvements. Job Functions: Planning, negotiating, meeting, authorizing payments, ensuring the effective/efficient utilization of manpower is placed on aircraft. Including consultation with vendor when needed on manpower issues and scheduling of other vendors utilized in the facility. Ensure vendors perform maintenance on company aircraft using appropriate processes and procedures utilizing approved acceptable data. Ensure accomplishment of proper return to service paperwork is complete. Interface with other departments for proper timing and composition of company documentation, i.e. Company Engineering Orders. Oversight and observation of both contractors and vendor in performance of their assigned duties. General regulatory compliance of maintenance performed on aircraft. Administration - signing, review, and process of company documents related to vendor, employee or material. Perform other duties as assigned Position Requirements: High school diploma required. Associates degree desired. Minimum of four (4) years Heavy Maintenance experience Extensive knowledge of aircraft, associated systems and structures. (767 or 757 experience/training required) A&P License, with a minimum of 10 years' experience Ability to lift up to 50lbs Able to work at heights up to 80 feet Work from ladders up to 10 feet Climb up to 3 flights of stairs. Comply with ATI attendance requirements Preferred Job Skills: * Associates degree desired. Bachelor Degree preferred Air Transport International is an equal employment/affirmative action employer. It is the Company's policy not to discriminate against any applicant or employee based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status and prohibits discharging or in any other manner discriminating against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. The Company further does not discriminate on any other basis protected by applicable federal, state or local laws. For more information about ATI employment opportunities visit ***************************
    $29k-37k yearly est. 1d ago
  • Customer Service Representative

    Vernovis 4.0company rating

    Customer service advisor job in Cincinnati, OH

    Job Title: Business Service Center Advocate Who We Are: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their career goals, matching them with innovative projects and dynamic direct hire opportunities in Ohio and across the Midwest. Come join us: Vernovis is looking for a Business Service Center Advocate who will serve as a key support resource for our clients treasury management products, acting as a primary point of contact for business clients and internal partners. You will support inbound inquiries, research and resolve issues of varying complexity, and provide guidance on system capabilities and product usage while delivering a high level of customer service. The role requires taking full ownership of issues from start to finish, staying current on products, policies, and compliance requirements, and escalating more complex matters as needed, all while operating effectively in a fast-paced, call-driven environment. What You'll Do:Respond to inquiries relating to bank products and services. Inquiries may come from business or Treasury Management clients of the bank or may be internal from Treasury Management Officers, Branch Staff, or other business partners. Remain current on products, services, policies and procedures for the department. Resolve issues with varying degrees of complexity through account research and utilization of support materials and resources. Escalate requests requiring additional knowledge or expertise as defined by department leadership. Responsible for accepting incoming calls (call volume varies and may be high during peak times) from business clients and internal employees to answer questions, resolve issues, and educate on system capabilities all while delivering exceptional customer service. Accepts ownership of problem resolution from start to finish for issues presented by clients and internal employees alike. Performs a variety of additional support functions as assigned by leadership. What You'll Have:1-3 years of Customer Service experience Basic knowledge of Word & Excel Basic Computer Skills 1-3 years of Deposit Operations or Cash Management experience or Bachelor's Degree Prior banking experience preferred but not required Prior clerical/data entry experience preferred Must be self-motivated and ability to work independently. The Vernovis Difference: Vernovis does not accept inquiries from Corp to Corp recruiting companies. Applicants must be currently authorized to work in the United States on a full-time basis and not violate any immigration or discrimination laws. Vernovis provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
    $27k-35k yearly est. 2d ago
  • Customer Service Advisor

    Barclays Plc 4.6company rating

    Customer service advisor job in Kettering, OH

    Purpose of the role To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Accountabilities * Collaboration across multiple digital channels to personalise each interaction with a customer. * Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support. * Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently. * Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time. * Support teams within the business operations function as needed, including risk management, compliance and collections. * Comply with all regulatory requirements and internal policies related to customer care. * To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels. Analyst Expectations * To meet the needs of stakeholders/ customers through specialist advice and support * Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles. * Likely to have responsibility for specific processes within a team * They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources. * If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L - Listen and be authentic, E - Energise and inspire, A - Align across the enterprise, D - Develop others. * OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team. * Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams. * Check work of colleagues within team to meet internal and stakeholder requirements. * Provide specialist advice and support pertaining to own work area. * Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct. * Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams. * Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise. * Make judgements based on practise and previous experience. * Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures. * Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements. * Build relationships with stakeholders/ customers to identify and address their needs. All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship - our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset - to Empower, Challenge and Drive - the operating manual for how we behave. Join us at Barclays as a Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers, this is your chance to bring your passion for helping people to a role where your empathy and dedication can truly shine. You'll be the friendly face and first point of contact for our Retail Banking customers in branch or at one of our local hubs, offering face to face guidance and support with every interaction. As part of our Customer Care team, you'll work 5 days per week, including some weekends, and start with a competitive salary of £26,500. On top of that, you'll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we'll ensure you have everything you need to succeed and grow with us. At Barclays, we're not just offering you a role-we're offering you a career.
    $39k-49k yearly est. 7d ago
  • Customer Service Advisor

    Specsavers Uk 3.9company rating

    Customer service advisor job in Kettering, OH

    Are you someone who loves helping people and solving problems? If yes, keep reading. As a Customer Service Advisor, you'll be the first point of contact for customers and visitors, answering questions, resolving, issues, and making sure every interaction is a positive one. You'll use a variety of communication methods and tools to keep things running smoothly and professionally. The role isn't just about answering phones, it's about building trust with our customers. You'll be supported to grow your skills, stay up to date with our products and systems, and contribute to a team that values open communication, collaboration and continuous improvement. If you've got a "customer first" mindset, strong communication skills, and enjoy working independently and part of a team, we'd love to hear from you. Dutch speaking would also be beneficial for this position but not a deal breaker. Ready for your next role... Apply Now! Please note this is a 12 month fixed term contract.
    $28k-33k yearly est. 3d ago
  • ENTRY LEVEL Customer Consultant

    Hal Solutions LLC

    Customer service advisor job in Cincinnati, OH

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Flexible schedule Free uniforms Opportunity for advancement Training & development Hal Solutions is actively hiring a Customer Consultant to join our sales team! We are looking for candidates who are enthusiastic, driven and looking for a career not just a job! This is a full-time, entry-level position focused on expanding product outreach across the greater Cincinnati area. You'll be part of a collaborative, in-person team environment surrounded by driven, like-minded professionals. Experience: Our training program is customized to your needs and includes ongoing mentorship to support your success. At least 18 years old Customer service or sales experience is preferred but not required Responsibilities: Identify and generate new sales opportunities Deliver outstanding customer service Build strong customer relationships with a solution-oriented mindset Support merchandising and daily operational tasks Drive customer acquisition and enhance existing customer accounts Strong communication skills, both written and verbal Knowledge, Skills, and Abilities: Ability to work in a team and independently Demonstrate dependability and uphold strong ethical standards Maintain compliance with performance standards and sales expectations Ability to multi-task and work in a fast-paced environment Benefits: Exciting opportunities for career growth Earn bonuses for your hard work Enjoy a flexible schedule that fits your life Jumpstart your journey with paid training Weekly pay
    $65k-108k yearly est. 3d ago
  • Events Customer Service

    Launch 513

    Customer service advisor job in Cincinnati, OH

    We are seeking a to join our team! You will be responsible for helping customers by providing products, educating on service information, and raising awareness and brand exposure. The role will entail participating and curating face-to-face events for our clients (mall, pop-up, big-box retail, etc.), which range from Forbes Fortune 1 - Forbes Fortune 60 companies and some of the world's largest nonprofit/charitable organizations. Position duties: Handle customer inquiries and complaints Help with the subscribing of customers for long term services Upgrade existing customers/subscribers Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Position Requirements: Previous experience in customer service, sales, or other related fields Speak English fluently 18 years of age or older No felonies pithing the last 7 years Must be able to legally work in the U.S.A (CPT/OPT acceptable) Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills We understand everyone has their own learning curve and we design an employee development program that ensures that everyone can learn, grown, and apply our systems and tools at a pace that pushes their unique comfort zone and makes them become the best version of themselves. We cater daily one on one training and mentorship from our top managing members and our clients directly to ensure the best results and development. Weekly team outings for networking purposes High energy - leadership development Financial literacy training Fast upward mobility and progression
    $48k-107k yearly est. Auto-Apply 60d+ ago
  • On-Site Call Center Associate

    Kings Island 3.9company rating

    Customer service advisor job in Mason, OH

    $15.50 / hour . Age Requirements . Joining our Call Center Team means providing the excellent guest experience to every guest, every day, every time. With more than 100 rides, an award-winning kids' area, 33-acre waterpark, shows and attractions, Kings Island offers the perfect combination of world-class thrills and attractions. New in 2023, Adventure Port will feature two new family rides, enhanced theming for Adventure Express, and a new quick service restaurant. Some of our amazing perks and benefits: FREE Admission to Kings Island and other Six Flags Parks and Waterparks! FREE tickets for friends and family! Exclusive employee RIDE nights, GAME nights, and FREE FOOD events! Training and development programs with opportunities for advancement! Programs in Food Certification, Diversity & Inclusion, and more! Discounts on park food and merchandise! Discounted on-site dormitory housing for associates living 30+ miles away (18+ only). Responsibilities: Answer inbound calls and respond to emails from guests regarding park information, ticketing, events, and amenities. Provide accurate, friendly, and timely assistance to guests with questions or concerns. Resolve guest issues with professionalism and empathy, ensuring a positive experience. Communicate park programs, policies, and accessibility services clearly and effectively. Document guest interactions and resolutions in our systems to maintain accurate records. Collaborate with team members to ensure consistent and high-quality service. Qualifications: Strong phone and email communication skills, including clear, professional etiquette. Ability to master multiple computer systems and navigate between applications efficiently. Excellent written communication for email correspondence. Ability to multitask in a fast-paced call center environment. Strong problem-solving skills, remaining patient and poised during challenging situations. Positive attitude and strong listening and interpersonal skills. Proficiency in data entry and typing; prior call center or office experience is a plus. Effective time management and organizational skills. Flexibility to work evenings, weekends, and holidays as needed.
    $15.5 hourly 6d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service advisor job in Cincinnati, OH

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-33k yearly est. 2d ago
  • PT Automotive Customer Service Advisor - 1263

    Tupeloms

    Customer service advisor job in Cincinnati, OH

    Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest! We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle. Benefits: Opportunity to increase your payrate within your first 60 days of employment! Paid training plus bonus incentives for completing training. Cross-training across multiple roles, increasing your earning potential. Career paths that offer limitless growth opportunities (in Automotive and Management)! Safety focused work environment to always keep you and our customers safe! Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! * Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! * *For full time employees PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred. Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required. See full job description below! Job Summary The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit! Job Responsibilities: Greet and escort guests from their vehicles as you review their requests. Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training. Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings. Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction. Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires. Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals. Other duties as assigned by management. Requirements: Proven face-to-face customer service or sales experience. Ability to perform the responsibilities of the job. Able to stand for an extended period. Ability to bend, stoop, reach, crawl, and climb stairs. Ability to lift over 50 pounds. Comfortable working in an enclosed and/or semi-outdoor environment. Authorized to work in the US without sponsorship. Qualifications: Valid Driver's License preferred. Excellent customer service and communication skills. Keen listening and reasoning skills to capture guests' product needs. Confident in overcoming objections and not afraid of rejection. An energetic and positive attitude that is welcoming to guests. Ability to work well in a team environment. Dedication to following safety policies and procedures. Willingness to undergo on the job training and a growth mindset. Ability to work in a fast-paced environment while multi-tasking. Benefits: Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine* Employer Funded Basic Life & Accidental Death Dismemberment* Bonus structure for JLU Module completions within set timeframes. Employee discount on parts and services Additional benefits available: Dental Plan and/or Vision Plan* Life & Accidental Death Dismemberment and/or Accident* Short-Term and Long-Term Disability* Critical Illness and/or Cancer and/or Hospital Indemnity* Flexible Spending Account (FSA) and/or Dependent Care FSA* Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance * Full-time employees only Equal Opportunity Employer Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $27k-34k yearly est. 7h ago
  • Customer Service Advisor (Annual Pay $80K Obtainable)

    Holman Motors 4.5company rating

    Customer service advisor job in Batavia, OH

    Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation
    $27k-32k yearly est. 60d+ ago
  • Customer Services Advisor

    Halfords

    Customer service advisor job in Bromley, KY

    Apply now Job no: 562722 Work type: Part time, 16 hours per week Site: Bromley Salary: £11.30 - £13.51 per hour Business Area: Retail * Age 21+ £13.51 per hour * Under 21 £11.30 per hour Love all things motoring and cycling? Great with customers? Your knack with customers and boundless enthusiasm for cars and bikes is what will lead you to success in this role. Ideally, you'll already have some experience of fitting car parts and of cycle repair, even as a hobby. Either way, we have training in place to get you the skills you need - you'll be delivering market-leading standards of service, after all You'll soon be working on customers' vehicles in our car park and on bikes in-store, helping us wow every customer. This role delivers a wide range of fitting services, including car parts fitting, technology fitting, cycle building and cycle servicing. We'll help you develop your practical problem-solving skills alongside your ability to work quickly and efficiently. Ideally, you already have Retail experience but if you can demonstrate experience of tailoring your approach in a customer focused sales environment, we can help you with the rest. We invest heavily in training to give our colleagues skills to develop their careers, so whatever career path you want to follow and whatever pace you want to progress, we have the support here to help you make your ambitions a reality, whether it's in Retail or elsewhere in the Group. To be successful in this role you will need: * Experience of delivering great customer service, ideally in a retail sales environment * A proactive approach to helping customers and understanding their needs * Problem solving skills * Availability to work on a rota basis, including weekends Ideally, you'll also have the following: * Some knowledge and skills in car parts fitting and cycle repair * Some experience of working towards and achieving sales targets We know that everyone has different priorities at different stages of their lives, so we offer a wide range of rewards and benefits. As well as holiday and contributory company pension, you can expect to enjoy: * Store discount, with 25% off most products across Halfords and Tredz * Employee discount, with up to 50% off your garage bills at Halfords Autocentre * Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies * Discounts on everything from groceries and shopping through to holidays, insurance, days out, restaurants and more * Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week * Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced * Life Assurance * Uniform * Option to join our Sharesave scheme: save to purchase shares at a 20% discount * Cycle to Work scheme * Wagestream - a financial planning app that gives you more control over your pay. Access up to 30% of your pay as you earn it and save automatically from your salary to build a rainy-day fund for the future * Health Cash Plan - claim cash back towards your healthcare costs and get access to health and well-being services We're in an exciting chapter - rapidly growing our business with a focus on motoring services and electric mobility. We're the UK's leading retailer of motoring and cycling products and services, and the UK's largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move. Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.
    $25k-32k yearly est. 15d ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Customer service advisor job in Cincinnati, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular
    $25k-35k yearly est. 9d ago
  • Customer Relation Specialist

    Brandsource

    Customer service advisor job in Cincinnati, OH

    Benefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular Compensation: $14.00 - $15.00 per hour Independent Retail offers a myriad of opportunities for people of all backgrounds. When you think of jobs in retail, sales associates and store managers are probably the positions which come to mind. But what if we told you that 44% of people who work in retail don't work in sales? Retail offers flexible, collaborative careers in logistics, marketing, project management, finance, merchandising, purchasing, technical trades, and customer service - to name just a few. Retail companies are also some of the most exciting brands in the country - and they're driving the industry's innovations in customer experience. Retail is the #1 private-sector employer in the country If you're seeking to make an impact from the start of your career, spark impressive change, learn new or innovative skills and most importantly, gain success in a field that rewards ambitious hard workers, retail is for you! This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.
    $14-15 hourly Auto-Apply 37d ago
  • Dispatcher at American Midwest Towing and Service, LLP

    American Midwest Towing and Service, LLP

    Customer service advisor job in Richmond, IN

    Job Description American Midwest Towing And Service, Llp in Liberty, IN is looking for one dispatcher to join our 5 person strong team. We are located on 4087 Us Hwy 27 N. Our ideal candidate is a self-starter, ambitious, and hard-working. Responsibilities Create, schedule, and maintain delivery routes for optimal performance Maintain consistent communication with drivers to ensure successful route completion Maintain detailed logging and tracking records Address issues that arise and communicate changes to drivers quickly Qualifications Time-management and organizational skills Highly adaptable to various situations and business needs Strong organizational skills Experience in the field is a definite plus We are looking forward to hearing from you.
    $28k-37k yearly est. 3d ago
  • Receptionist Call Center Operators

    Partnered Staffing

    Customer service advisor job in Cincinnati, OH

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!
    $13.8 hourly 1d ago
  • Customer Service Enrollment Specialist - In Office

    The Whittingham Agencies

    Customer service advisor job in Clifton, OH

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 14d ago
  • Customer Service Advisor (Annual Pay $80K Obtainable)

    Holman Motors Inc. 4.5company rating

    Customer service advisor job in Batavia, OH

    Job Description Customer Service Advisor Our dealership is looking for an individual with exceptional Organizational, Communication, Task Oriented, and Customer Relations capabilities. We need you to come in and create an environment for our customers that is positive, warm, professional, and effective. The Customer Advisor is responsible for building customer relationships & loyalty, creating service orders that are detailed and complete, and communicating effectively with customers, service technicians, sales, and the Service Manager. This is a great opportunity if you're driven and have above average Organizational, Communication, Task Oriented, Customer Relations, the ability to be energetic, and friendly. Responsibilities This position contributes to the daily business and work process flow in our busy service department. Duties include but are not limited to: Experience with Reynolds and Reynolds software. Create and maintain a positive relationship in the Service Center with Customers, Service Employees & Management. Participate in service meetings for Safety, Technical Updates, and employee communication. Attend weekly product update meeting with management team. Customer Service qualities that exceed the norm, and maintain an above average CSI rating through our Manufacturers Create work orders, including working directly with the customer during the diagnostic, quoting, repair, and invoicing (or claim creation) processes. Maintain the Holman Motors Customer Service Philosophy and Standards. Qualifications Ability to operate in an Organized Process Excellent communication skills. Finds success in completing and moving through Tasks daily Understand the service process. Analysis/problem solving skills. Demonstrate commitment to and creative thinking for continuous improvement. High ability to multi-task. Ability to develop and maintain a good business relationship with both external and internal customers. Education and/or Experience Previous Service Writing Experience or management preferred. Minimum 2 years' experience in Customer Service operations or related field preferred. High School Diploma or GED. Compensation Compensation is based on experience and ability. Salary plus commission. Benefits Eligible for Healthcare, 401K, paid vacation
    $27k-32k yearly est. 17d ago
  • CUSTOMER RELATION SPECIALIST

    Big Sandy Superstore 4.0company rating

    Customer service advisor job in Hamilton, OH

    Job DescriptionBenefits: Dental insurance Employee discounts Health insurance Opportunity for advancement Stock options plan Vision insurance Wellness resources Customer Relation Specialist Retail Customer Service Office Duties Big Sandy Superstore was recently named One of America's Fastest Growing Home Furnishings Retailers! Our customer relations specialists are an important piece of the overall success of Big Sandy Superstore! When customers are provided with an exceptional experience, they will not only return, they will refer us to their friends and family. Our customer service jobs are focused around helping customers with warranty issues, product concerns and processing their orders in a timely manner. The ultimate goal is to ensure a fully satisfied positive experience with their purchases and with our organization as a whole. We have a great benefits package consisting of: Health Insurance - Affordable health insurance with the 2 plan options: PPO 2000 or HSA 3000 Dental Insurance - Affordable dental insurance with NO waiting period. Vision Insurance - Quality vision coverage for very little cost. Life Insurance - $10,000 Life Insurance Policy paid in full by the company. 401K Plan - All administrative fees are paid by the company. ESOP - Employee Stock Ownership Program Paid Time Off - Competitive paid time off policies. Employee Discount - Generous employee discount on ALL merchandise. As a Customer Relations Specialist you will: Verifies all information related to orders is accurate; identifies and corrects discrepancies. Completes all documentation in an accurate and efficient manner and processes information regarding cash balances, deliveries, sales orders, account balances in compliance within corporate guidelines. Provides customer service support by answering phones, managing counter inquiries, processing payments, solving customer complaints/questions. Completes and processes credit applications, payments and financing paperwork. Communicates with internal and external personnel in a professional and timely manner. Maintains accurate files and processes in order to maximize productivity. Performs clerical support for store staff as needed. Other duties as assigned. Qualities and skills we are looking for: Excellent verbal and written communication, and listening skills Basic reading and comprehension skills. Basic numerical reasoning skills. Ability to complete paperwork in an accurate, neat and efficient manner. Demonstrated knowledge of software, including Microsoft Office Excellent organizational skills Outstanding customer service skills Physical Demands: Ability to sit, stand, bend, stoop, and reach regularly Education and Experience: High school diploma or equivalent combination of education and experience Previous clerical experience preferred Position Type Full-Time/Regular #bssales
    $25k-35k yearly est. 18d ago
  • Receptionist Call Center Operators

    Partnered Staffing

    Customer service advisor job in Cincinnati, OH

    At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Our client, one of the leading, national health insurance providers is currently seeking several Receptionist Call Center Operators for their Cincinnati, OH location. In addition to working with the world's most recognized and trusted name in staffing, Kelly employees can expect: By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more ! The Receptionist Call Center Operator will be responsible for receiving calls on 1-800 telephone lines and responds to inquiries and requests for assistance. Job Duties and Responsibilities: Identifies problem, troubleshoots, and provides advice to assist callers. Understands company structure and how the to direct the calls to the appropriate area. Job Requirements and Skills: High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Requires basic keyboard proficiency and familiarity with basic computer office software. Working Hours: Must be flexible to work Monday thru Friday between 9:00 AM - 9:00 PM and will be assigned an 8 hour shift during those hours plus possible overtime on Saturday and Sunday. Pay Rate: $13.75 per hour Qualifications High school diploma or equivalent. Three or more years of customer service experience. Proficient analytical, communication and vocational skills required. Additional Information By working with Kelly in this role, you would be eligible for: A competitive hourly pay rate with weekly checks Online continuing education via the Kelly Learning Center Several employee discounts And more!
    $13.8 hourly 60d+ ago

Learn more about customer service advisor jobs

How much does a customer service advisor earn in Kettering, OH?

The average customer service advisor in Kettering, OH earns between $25,000 and $38,000 annually. This compares to the national average customer service advisor range of $26,000 to $39,000.

Average customer service advisor salary in Kettering, OH

$31,000

What are the biggest employers of Customer Service Advisors in Kettering, OH?

The biggest employers of Customer Service Advisors in Kettering, OH are:
  1. WesBanco
  2. Barclays
  3. Specsavers
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