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Customer service assistant jobs in Huntsville, AL - 291 jobs

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Customer Engagement Specialist
  • Customer Service-Full Time/ Immediate Hire

    Ascend Marketing Events

    Customer service assistant job in Huntsville, AL

    WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. • Developing strong leadership skills to build a high performance, cross-functional team environment • Work with a close-knit team of talented sales experts who will support you in your professional growth • Training in business management for customer service, marketing, and sales • Apply knowledge of the sales process and customer knowledge to improve sales outcomes. Qualifications WHO YOU ARE: You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you. QUALIFICATIONS: One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-66k yearly est. 23h ago
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  • Customer Service Specialist

    West Shore Home 4.4company rating

    Customer service assistant job in Huntsville, AL

    Position: Customer Service SpecialistLocation: Huntsville, AL (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As a Customer Service Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the General Manager and work closely with the Regional Operations Department. Key Role Accountabilities: Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed. Report customer escalations/emergencies directly to the General Manager and Customer Service Manager. Order necessary parts through manufacturers and schedule service visits when needed. Keep customers aware of any service-related schedule changes. Must-Have Requirements: A passion for building relationships A desire to work independently, efficiently, and with high accountability A proven track record of success in customer service that exceeds expectations Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) plans with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ***********************************
    $20-22 hourly 15d ago
  • Customer Service Consultant

    Jobsultant Solutions

    Customer service assistant job in Huntsville, AL

    We are the only 100% union label extra perks company on the planet. With a customer base that features over 40,000 alliances as well as organizations globally, our experts've focused on offering both supplementary and long-lasting benefits to tireless loved ones for over 60 years. Daily activities include Inbound and outbound calling, establishing appointments, conducting presentations to members of associations that request our benefits, general pc understanding, finishing the required paperwork, quality assurance, and also management advancement. Certifications: Excellent verbal communication skills Possess excellent customer relationship as well as interaction abilities Upbeat & beneficial mindset with terrific power Interacts properly with people and groups Maintains excellent customer relationships Client Service and/or Customer Sales experience favored Interacts properly with all degrees of management and staff members Team player Lawfully licensed to function in the USA/Canada/United Kingdom Benefits: Complete Benefits 100% distant job Flexible job schedule along with alternative to work coming from property Weekly salary and also performance-based month-to-month benefits Opportunity to earn a free of cost trip for you as well as an attendee to the Bahamas, Cancun, Sin City, as well as various other fantastic places for a yearly firm event
    $24k-50k yearly est. 60d+ ago
  • Customer Service Liaison

    Foundation Title and Escrow Series 4.2company rating

    Customer service assistant job in Huntsville, AL

    JOB SUMMARY Our customer service liaison provides services by implementing administrative systems, procedures, and policies. S/He is also responsible for monitoring administrative projects. DUTIES & RESPONSIBILITIES Responds quickly to a multi-line telephone system; answers and routes calls Greets customers, vendors, job applicants, and other visitors in a courteous, friendly, and timely manner Provides entry level administrative support including but not limited to data entry, filing, scanning, copying, and coordinating calendars Sorts and routes mail, correspondence, packages, and messages for timely delivery to appropriate parties Gives pulled file requests to the appropriate personnel as requested Processes incoming searches/inquiries via email Coordinates meetings and organizes catering Maintains reception area(s) and conference room(s); keeps areas tidy Coordinates and implements office services (e.g., purchasing of office supplies) Communicates operating policies to customers and clients Responsible for presenting and obtaining results from customer surveys Obtain pictures, testimonials, etc to be used for marketing Assists with special events Performs other duties as assigned by supervisor Adheres to company policies and guidelines QUALIFICATIONS EXPERIENCE No prior experience required. EDUCATION A high school diploma is required. CERTIFICATIONS, LICENSES, INSURANCE No certifications, licenses, or insurance are required. KNOWLEDGE No prerequisite knowledge is required for this position. SKILLS Adaptable: displays the capability to adapt to new, different, or changing requirements Attentive to details Business fundamentals: recognizes the importance of maintaining privacy and confidentiality of company information, as well as that of customers and co-workers, and complies with intellectual property laws Critical thinking: uses logical thought processes to analyze and draw conclusions Customer focused: is pleasant, courteous, and professional when dealing with internal and external customers or clients Dependable and reliable: displays responsible behaviors at work Initiative: demonstrates a willingness to work and seeks out new work challenges Integrity: treats others with honesty, fairness, and respect Planning and organizing: plans and prioritizes work to manage time effectively and accomplishes assigned tasks Problem solver: demonstrates the ability to apply critical thinking skills to solve problems by generating, evaluating, and implementing solutions Professional: maintains a professional demeanor at work Reading: understands written sentences and paragraphs in work-related documents; can apply what is learned from written material to work situations Respectful: works effectively with those who have diverse backgrounds Team player: demonstrates the ability to work effectively with others Technology: uses information technology and related applications to convey and retrieve information; demonstrates strong computer/typing skills in Microsoft Office, email programs, and internet browsers Telephone skills, including a pleasant phone voice and etiquette Verbal communication: maintains open lines of communication with others Writing: uses standard English to clearly communicate thoughts, ideas, and information in written for ESSENTIAL JOB FUNCTIONS (including physical requirements) This position requires repetitive use of a keyboard, bending, sitting, squatting, and simple grasping.
    $24k-32k yearly est. 60d+ ago
  • Customer Service

    Arnold Family of Restaurants, LLC

    Customer service assistant job in Cullman, AL

    Job Description Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old. Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
    $24k-50k yearly est. 12d ago
  • Customer Service Advisor

    Precision Tune Auto Care-Decatur 56-05

    Customer service assistant job in Decatur, AL

    Job Description Customer Service Advisor Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly 22d ago
  • Customer Service Advisor

    Randy Scott

    Customer service assistant job in Decatur, AL

    Full or Part Time Pay: $12 - $20 per hour Join the Precision Tune Auto Care Team! We are a locally owned business with a tight-knit, highly trained team that takes pride in delivering top-notch service-both in the shop and at the counter. Many of our team members have been with us for years. We are committed to continual improvement and ongoing training, including out-of-state opportunities. We willingly invest our time because we take pride in mastering our craft. Our shop is clean, well-equipped, and designed for efficiency, allowing us to provide the highest level of service to every customer who trusts us with their vehicle. We're looking for star players who want more than just a job-individuals seeking a real career, a stable and comfortable living, and the chance to grow as one of the top professionals in the automotive industry. Customer Service Advisor - Join Our Team! Precision Tune Auto Care is seeking a friendly and motivated Customer Service Advisor to be the first point of contact for our customers. If you love helping people, have a passion for cars, and enjoy a fast-paced environment, this is the role for you! Be part of a team that is serious about their craft, serious about serving people, and serious about making a difference in the community. Join a family that values professionalism, growth, hospitality, and giving back. What We Offer: Competitive pay Medical, Dental, and Vision Insurance - coverage begins the 1st of the month after your hire date Retirement plan enrollment available Paid Time Off (PTO) to relax and recharge Closed evenings and Sundays - enjoy a better work-life balance 7 paid holidays off What You'll Do: Greet and engage customers in-store and over the phone. Schedule appointments, explain services, and sell parts and automotive services. Perform routine vehicle services: oil changes, tire rotations, battery installation, fluid top-offs, and inspections. Support shop productivity through work order and register transactions. Ensure safety procedures are followed and maintain a clean, organized work area. Help resolve customer concerns and provide exceptional service. What We're Looking For: High School Diploma or GED. Valid driver's license. 1+ year of automotive service experience; 1+ year of sales experience preferred. Strong customer service and communication skills. Comfortable with basic math and calculating discounts/commissions. Ability to work days, nights, weekends, and holidays. Physical Requirements: Lift up to 50 lbs, frequent standing, walking, bending, stooping, kneeling, and reaching. Climb ladders and safely operate a vehicle. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $12-20 hourly Auto-Apply 22d ago
  • Part Time Customer Service at Country Bucket

    Tastees LLC Jeff Road

    Customer service assistant job in Huntsville, AL

    Job Description FLEXIBLE SHIFTS and ABOVE AVERAGE PAY! Tastee's located on Jeff Road across from Monrovia elementary school is hiring! Must be able to pass a background check, possess a great attitude, have a great work history or excellent references, must have reliable transportation, must be able to work in tight places, must be able to lift up to 30 lb and this job requires some math. Part time or full-time Our Jeff Road location is open 10:00 a.m. until 8:00 p.m. Monday - Saturday so you can choose your shifts in that time frame. Our Redstone Arsenal location is hiring too and we're open 7:00 am until 2:00 pm Monday - Friday with an open shift of 10:00 am until 2:00 pm. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $22k-29k yearly est. 1d ago
  • Virtual Customer Service Professional( work frrom home)

    Re-Krut Services

    Customer service assistant job in Hillsboro, AL

    Virtual Customer Service Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available. Skill Set Overview: • Excellent listening skills, strong English communication skills (verbal and written) • Answer general customer inquiries. • Resolve concerns or complaints related to your client. • Communicate client policies. • No Cold Calling, No Telemarketing, inbound calls only. Qualifications Must be 18+ to apply • High school diploma or equivalency • Secondary education and/or some college is preferred • Able to perform basic math skills • You'll make your own schedules • Must be able to pass a background check • Minimum 3+ months of customer service , retail, or sales experience preferred • Ability to multitask and prioritize in a fast-paced environment. • A background check is required. (client may ask for drug test) • Comfortable with basic Computer skills including email and documents. • Would like to work PT or FT as a 1099 contractor from home. • A Quiet home office place to work. No ambient sounds such as pets or children while working. • Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks. Technical Requirements: • Computer (PC, or Mac) • Windows Vista is not accepted at this time • Computer USB Headset, Microphone or PC speakers • High speed Internet access provided by a cable or DSL provider • Satellite broadband does not meet our requirements • Use of wireless and Wi-Fi "air cards" is prohibited • A dedicated, hard wired phone with no features. • A noise canceling phone headset. • A computer with the basic following specs: o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD ROM Drive - 32 Bit Sound Card -speakers Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
    $9-14 hourly 60d+ ago
  • Engagement Specialist

    Alabama Baptist Children's Homes & Family Ministries 3.6company rating

    Customer service assistant job in Huntsville, AL

    The Engagement Specialist will provide comprehensive advancement in support of the ministry's vision, mission, values, strategic plan, goals, and overall engagement philosophy. Through relationships and presentation, the Engagement Specialist will secure partnerships with donors and churches throughout an assigned area. Qualifications Applicants must have a Bachelor's degree and a minimum of two years' work experience in fund development, sales, financial services, marketing, or related fields. Valid driver's license and a safe driving record are required. Professional certifications and/or advanced degrees are appreciated.
    $27k-34k yearly est. 16d ago
  • CSR Desk Position

    Griffin Recruiters 4.4company rating

    Customer service assistant job in Huntsville, AL

    Previous CSR Experience Required Good Communication Skills are Essential Proficient Computer Skills and Softwares Excellent Documentation & Verbal Skills Must be able to Work Alone & as a Team Player Must be able to Meet Company Goals, Policies & Regulations Office Hours: 8am to 5pm Requires: High School Diploma or GED Requires: Background Check *SEND Resume Today!
    $24k-31k yearly est. 60d+ ago
  • Pest Control Service Specialist

    Cleardefensepest

    Customer service assistant job in Huntsville, AL

    Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***
    $18-24 hourly 6d ago
  • Pest Control Service Specialist

    Cleardefense Pest Control

    Customer service assistant job in Huntsville, AL

    Job DescriptionDescription: Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus $500 Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). New employee bonus: $500 for those starting THIS MONTH High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL*** Requirements:
    $18-24 hourly 2d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service assistant job in Decatur, AL

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-29k yearly est. 7d ago
  • Customer Service Representative - Huntsville, AL

    Kedia Corporation

    Customer service assistant job in Huntsville, AL

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $25k-33k yearly est. 23h ago
  • PULASKI TN INSIDER Phones / CUSTOMER SERVICE start pay $10 to $14

    Domino's Franchise

    Customer service assistant job in Pulaski, TN

    Valley Pizza Inc. is a Domino's Pizza Franchise. We are locally owned and operated and have been doing business in the area for nearly 40 years. We believe in honesty, integrity, excellent customer service and taking great care of our amazing team! JOIN US TODAY! OUR HIRING MGT WILL OFFER HIGHER START PAY BASED ON - experience past work history availability ( must have options FRIDAY, SATURDAY, AND SUNDAY) Greater availability MIGHT = higher pay ASK STORE GM MORE experience might = higher start PAY! Bring proof experience. Job Description Customer Service Representatives responsibilities include: Can lift 10 to 20 pounds / help stock / help prep Can lift 10 to 20 pounds lift trash to dumpster Prepare and cook pizzas according to company recipes and standards Operate pizza-making equipment safely and efficiently Manage incoming phone orders with accuracy and politeness Provide excellent face-to-face customer service at the counter Handle cash and credit card transactions accurately Maintain a clean and organized work area Follow food safety and hygiene protocols Collaborate with team members to ensure smooth operations during busy periods Assist in inventory management and stock rotation Participate in upselling and promoting special offers to customers Address customer complaints or concerns professionally and efficiently Adhere to company policies and procedures at all times Assist in training new team members as needed Contribute to a positive work environment through teamwork and communication Perform opening and closing duties as assigned Always arrive on time and ready to work Smile and provide friendly service to all customers Clearly communicate with customers and team members Be a team player and support colleagues as needed Understand and demonstrate the importance of professionalism in the workplace Qualifications Customer Service Representative qualifications include: Great attitude Ability to work well in a team environment Understands the importance of punctuality and attendance Good work ethic Quick learner Eager to excel Understands the importance of professionalism Basic math skills for handling cash transactions Physical ability to stand for extended periods and lift 10-20 pounds Flexibility to work evenings, weekends, and holidays Strong multitasking abilities Basic computer skills for operating point-of-sale systems Excellent verbal communication skills in English Food handler's certification (preferred) High school diploma or equivalent (preferred) Previous experience in food service or customer service (preferred) Must be at least {AGE} of age (or as per local labor laws) Must 16 / 17 years of age to start Additional Information We are seeking applicants that have open availability. WEEKENDS ARE A MUST! MUST BE ON-TIME All your information will be kept confidential according to EEO guidelines
    $25k-32k yearly est. 4d ago
  • Customer Service Representative

    Lyons HR, LLC 3.9company rating

    Customer service assistant job in Albertville, AL

    Job DescriptionPosition Title: Customer Service Representative Reports to: Customer Service Manager Mission Statement: Our mission is to protect the assets of our clients through thoughtful risk analysis and informed coverage recommendations. We provide accurate and immediate service to build trustworthy and long-lasting relationships with clients, carriers, and coworkers. Protection is our purpose. Aligned Insurance is a leading multiline, multi-carrier insurance agency specializing in comprehensive business and commercial coverage. Our mission is to provide tailored insurance solutions that meet the unique needs of our clients while delivering exceptional service and expertise. We are committed to fostering a dynamic and supportive work environment where our team members can thrive and grow. Position Overview: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies. Key Responsibilities: Client Interaction: Serve as the primary contact for client inquiries via phone, email, and other communication channels. Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing. Provide clear and accurate information about policy details, claims procedures, and account status. Policy Management: Assist clients with policy changes, including updates to coverage, personal information, and billing details. Process policy endorsements, renewals, and cancellations in a timely and accurate manner. Coordinate with insurance carriers to ensure that client requests are handled efficiently. Claims Support: Guide clients through the claims process, including filing claims and providing necessary documentation. Follow up on claims status and provide clients with updates and resolutions. Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues. Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions. Prepare and process correspondence, documentation, and reports as needed. Ensure compliance with company policies and regulatory requirements in all client interactions. Customer Service Excellence: Demonstrate a high level of professionalism and empathy in all client interactions. Resolve client complaints and issues in a constructive manner, aiming for positive outcomes. Continuously seek opportunities to improve the customer service experience and contribute to team success. Team Collaboration: Collaborate with other team members and departments to ensure a seamless client experience. Participate in team meetings and training sessions to stay informed about company updates and industry changes. Provide feedback and suggestions for improving processes and customer service practices. Qualifications: Previous experience in a customer service role, preferably within the insurance industry. Strong understanding of insurance products, policies, and terminology is a plus. Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally. Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy. Proficiency in Microsoft Office Suite and experience with CRM software. High level of attention to detail and accuracy in handling client information and transactions. Ability to work effectively both independently and as part of a team in a fast-paced environment. Education and Certifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Communications, or related field preferred. Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A supportive and collaborative work environment with a focus on employee well-being and success. How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Tripp Asbridge, Customer Service Manager, at ************************************. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled. Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Powered by JazzHR xaw9Q0UYRe
    $25k-32k yearly est. Easy Apply 8d ago
  • Customer Service-Full Time/ Immediate Hire

    Ascend Marketing Events

    Customer service assistant job in Huntsville, AL

    WHAT YOU'D DO: • Face to face sales and marketing with our customers to uphold solid relationships to meet the needs of our clients • You will work independently and collaboratively as part of various teams within your assigned geography to close sales, win business, and reach sales goals. • Developing strong leadership skills to build a high performance, cross-functional team environment • Work with a close-knit team of talented sales experts who will support you in your professional growth • Training in business management for customer service, marketing, and sales • Apply knowledge of the sales process and customer knowledge to improve sales outcomes. Qualifications WHO YOU ARE: You are outgoing, competitive, and driven by success and the opportunity for advancement. The possibility of a long-term career excites you, where the sky's the limit in sales, entrepreneurship, and business leadership; and you thrive to work in a fun, dynamic, energetic, forward-thinking organization that invests in you. QUALIFICATIONS: One to two years of prior experience in Retail, Marketing, Business Development, Food Service, Insurance Sales, or another relevant industry. Because of our desire to hire quickly, applicants must be LOCAL and have a reliable means of transportation to our office and partner stores. We also work IN PERSON with our customers so you must be a people-person! Additional Information All your information will be kept confidential according to EEO guidelines.
    $22k-29k yearly est. 60d+ ago
  • Customer Service Representative

    Lyons HR 3.9company rating

    Customer service assistant job in Albertville, AL

    Customer Service Representative Reports to: Customer Service Manager Mission Statement: Our mission is to protect the assets of our clients through thoughtful risk analysis and informed coverage recommendations. We provide accurate and immediate service to build trustworthy and long-lasting relationships with clients, carriers, and coworkers. Protection is our purpose. Aligned Insurance is a leading multiline, multi-carrier insurance agency specializing in comprehensive business and commercial coverage. Our mission is to provide tailored insurance solutions that meet the unique needs of our clients while delivering exceptional service and expertise. We are committed to fostering a dynamic and supportive work environment where our team members can thrive and grow. Position Overview: We are seeking a dedicated and detail-oriented Customer Service Representative to join our team. In this role, you will be the primary point of contact for our clients, providing exceptional service and support throughout their insurance experience. You will handle inquiries, resolve issues, and ensure that our clients receive timely and accurate information regarding their insurance policies. Key Responsibilities: Client Interaction: Serve as the primary contact for client inquiries via phone, email, and other communication channels. Address and resolve client questions and concerns related to their insurance policies, coverage options, and billing. Provide clear and accurate information about policy details, claims procedures, and account status. Policy Management: Assist clients with policy changes, including updates to coverage, personal information, and billing details. Process policy endorsements, renewals, and cancellations in a timely and accurate manner. Coordinate with insurance carriers to ensure that client requests are handled efficiently. Claims Support: Guide clients through the claims process, including filing claims and providing necessary documentation. Follow up on claims status and provide clients with updates and resolutions. Work with claims adjusters and underwriters to facilitate prompt resolution of claims issues. Administrative Duties: Maintain accurate and up-to-date records of client interactions and transactions. Prepare and process correspondence, documentation, and reports as needed. Ensure compliance with company policies and regulatory requirements in all client interactions. Customer Service Excellence: Demonstrate a high level of professionalism and empathy in all client interactions. Resolve client complaints and issues in a constructive manner, aiming for positive outcomes. Continuously seek opportunities to improve the customer service experience and contribute to team success. Team Collaboration: Collaborate with other team members and departments to ensure a seamless client experience. Participate in team meetings and training sessions to stay informed about company updates and industry changes. Provide feedback and suggestions for improving processes and customer service practices. Qualifications: Previous experience in a customer service role, preferably within the insurance industry. Strong understanding of insurance products, policies, and terminology is a plus. Excellent communication skills, both verbal and written, with the ability to convey information clearly and professionally. Strong problem-solving skills and the ability to handle complex inquiries with patience and empathy. Proficiency in Microsoft Office Suite and experience with CRM software. High level of attention to detail and accuracy in handling client information and transactions. Ability to work effectively both independently and as part of a team in a fast-paced environment. Education and Certifications: High school diploma or equivalent required; Associate's or Bachelor's degree in Business, Communications, or related field preferred. Insurance licenses or certifications are a plus but not required; training will be provided. A successful candidate will be required to obtain licensure to remain employed. What We Offer: Competitive salary and performance-based incentives. Comprehensive benefits package, including health, dental, and retirement plans. Opportunities for professional development and career advancement. A supportive and collaborative work environment with a focus on employee well-being and success. How to Apply: Interested candidates should submit their resume and a cover letter outlining their relevant experience and qualifications to Tripp Asbridge, Customer Service Manager, at [email protected]. Please include "Customer Service Representative Application - [Your Name]" in the subject line. Candidates selected for an interview will be required to complete an aptitude assessment prior to an interview being scheduled. Aligned Insurance is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $25k-32k yearly est. Auto-Apply 6d ago
  • Customer Service Associate

    Variety Stores LLC

    Customer service assistant job in Athens, AL

    Job Description Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve. As a Big Lots Customer Service Associate you will be responsible for providing excellent customer service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves. Duties and Responsibilities: • Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation. Position Requirements: Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned. Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments. Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation. Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays. Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management. Working Conditions •Retail store environment where extended periods of standing are required •Retail store stockroom environment subject to fluctuations in temperature •Frequent lifting and maneuvering of merchandise and displays. •Exposure to dust and extreme temperatures while unloading trailers. •Scheduled work hours may vary, to include evenings and weekends. • Occasional use of ladders required.
    $22k-29k yearly est. 7d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Huntsville, AL?

The average customer service assistant in Huntsville, AL earns between $22,000 and $36,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Huntsville, AL

$28,000
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