Customer service assistant jobs in Shreveport, LA - 209 jobs
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Customer Service Representative - Shreveport, LA
Advanced Call Center Technologies 4.1
Customer service assistant job in Shreveport, LA
Call Center Representative - Agent
Reports To: Operations Supervisor Department: Operations FLSA Status: Non-exempt
CustomerService Representatives use their excellent communication and interpersonal skills with customers. In this role you will receive inbound calls from consumers for assistance with billing inquiries, payments, credits, fraud alerts, internet and cell phone services, and mortgage servicing. CustomerService Representatives are problem solvers with good negotiation skills who are self-driven and motivated to meet individual service and sales goals.
Essential Duties and Responsibilities:
Responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance.
Maintains confidentiality; listens to others without interrupting; keeps emotions under control; remains open to others' ideas and tries new things.
Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds quickly and effectively to customer questions.
Multi tasks to document while speaking with the consumer.
Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality. Meets clients' specific quality standards.
Meets productivity standards; completes work in timely manner; strives to increase productivity; works quickly.
Promotes positive interactions with others through effective communication with customers and team members. This includes real-time interaction with leaders for coaching and feedback, verbal engagement with customers, and collaboration with team members and escalation departments. These interactions may be face-to-face as required by business needs.
Regular, predictable, and reliable attendance is critical to success in this role.
Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
Other duties as requested by management
Competency:
To perform the job successfully, an individual should demonstrate the following competencies:
Data Entry Accuracy - Good attention to detail and basic computer skills
Communication Skills - Clear communication with employees and customers
Background Check - Must be able to successfully pass a criminal background check
Education and/or Experience:
High School Diploma or GED required
Previous call center experience or assistingcustomers preferred
Computer Skills:
To perform this job successfully, an individual must have knowledge of:
Good typing skills
Ability to navigate multiple computer screens and applications
~CB
ACT provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ACT complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ACT expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of ACT's employees to perform their job duties may result in discipline up to and including discharge.
$23k-27k yearly est. 8d ago
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Customer Relations Representative - State Farm Agent Team Member
Andrew Robinson-State Farm Agent
Customer service assistant job in Shreveport, LA
Benefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Andrew Robinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 8d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service assistant job in Shreveport, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$26k-35k yearly est. 30d ago
Youree Call Center Customer Service Representative
FSNB 4.1
Customer service assistant job in Shreveport, LA
FSNB is currently hiring full time Call Center CustomerService Representatives to join our team at our new Call Center in Shreveport, LA. We are a full-service bank which has been family owned and operated for over 75 years. Visit our website at ********************** to learn about our products, services and history spanning more than seven decades.
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, do your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
Follow our customer engagement strategy
Meet acceptable standards for attendance and punctuality
CustomerService Representative Requirements:
Customerservice experience is a plus
Must have a high school degree or equivalent
Must be computer literate
Must be able to sit for long periods of time, have hand dexterity, bend, squat, and lift up to 25 pounds
Be open to taking on additional tasks during course of employment.
Portray a positive company image
Must be able to work a rotating schedule Monday through Friday 7 a.m. to 7 p.m. and rotating Saturdays 8 a.m. to 1 p.m.
Skills and Attributes:
Excellent verbal communication skills
Open-minded to learning and taking on new tasks and concepts
Cooperative with co-workers and supervisors
Typing skills
Benefits:
Paid Vacation
Paid Personal Leave
Medical/Dental Insurance
401(k)
Paid Holidays
Employee Assistance Program
Supplemental Insurance
Paid Death Benefit
About FSNB:
Serving over 75+ years
Family owned and managed
Serving Shreveport for 10+ years
Opening a new call center in Shreveport
Promotes from within the company
Military and military family friendly
$26k-31k yearly est. Auto-Apply 60d+ ago
Customer Service Associate
Knitwell Group
Customer service assistant job in Shreveport, LA
About us LOFT creates modern, feminine, versatile clothing for women with one common style goal: to look and feel confident wherever the day takes them. We empower women to find their authentic self-expression because feeling like yourself is always in style.
Here at LOFT, we're busy styling the careers and supporting the lives of everyday optimists just like you. Express your authentic self and experience endless inspiration, all while enjoying the opportunities and benefits that help you get the most from your career, life, and wardrobe.
About the role
As a Sales Associate, you are the ultimate brand ambassador. You create authentic connections with customers and guide their shopping journey by offering personalized styling recommendations. You help keep the store looking beautiful by ensuring merchandise is well-organized and in the right place on the sales floor, ready to impress customers. You'll collaborate with your team to create personalized customer experiences and support our always-inviting environment on the sales floor.
The impact you can have
In this role, you'll have the opportunity to:
Connect with customers and listen to their needs to create personalized customer experiences.
Share product knowledge and recommendations to help style the customer.
Use brand behaviors and personalized service to drive brand loyalty.
Uphold the highest visual and operational standards while keeping the focus on the customer.
Use technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools.
Partner with store leaders to achieve individual goals and daily expectations.
Build productive relationships by sharing ideas and being helpful to others.
You'll bring to the role
Sales Associate or customer-focused experience (preferred)
Brings a hospitality mindset when engaging with customers
Flexible availability - including evenings, weekends, and holidays
Technology proficient and ability to operate a point-of-sale system
Takes initiative in making thoughtful decisions
Benefits
Merchandise discount across our brands: 50% off regular-priced merchandise at Ann Taylor and LOFT, plus you may also be eligible for discounts at other KnitWell Group brands
Support for your individual development plus opportunity for growth within our family of brands
A culture of giving back - opportunities to support our philanthropic partners that benefit local communities*
401(k)*
*Job offers will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs is subject to employment type and role, and program requirements.
Location:
Store 1485-Shoppes @ Bellemeade-ANN-Shreveport, LA 71105Position Type:Regular/Part time
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected
$21k-28k yearly est. Auto-Apply 60d+ ago
Full Time Warehouse/Customer Service Associate
2Nds In Building Materials
Customer service assistant job in Shreveport, LA
Job Description
Southeastern Salvage Home Emporium in Shreveport is looking to add to our team! We are a retail store in the business of home remodel and décor centered around unique and inexpensive items from all over the world. From complete home renovations to simple furniture upgrades, we can help with it all!
As a warehouse/customerservice associate, you will be responsible for the following duties:
- Assistingcustomers with finding and selecting their merchandise
-Loading customer orders into their vehicles
-Stocking the sales floor with new merchandise as needed.
Job Requirements:
- Must be able to pass a drug screening
-Must be able to pass a criminal background screening
-Over the age of 18
-Ability to lift 100+ lbs
-Willingness to work weekends
-Willingness to be forklift certified
Hours for the position are:
Mon-Fri: 9:00am to 6:00pm
Sat: 8:00am to 6:00pm
Sun: 12:00pm to 6:00pm
Schedule is not permanent. Off days may vary from week to week.
Medical, Dental, Life, and Vision Insurance offered (optional) after 60 days of employment.
Powered by ExactHire:174079
$21k-28k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Neil Shipp-State Farm Agent
Customer service assistant job in Shreveport, LA
Job DescriptionBenefits:
License reimbursement
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
I opened my agency in 2025 after spending eight years in the insurance and financial services industry, which gave me a strong foundation for understanding clients needs and helping them protect what matters most. Im a proud LSU graduate, a devoted husband, and a parent to four amazing kids three girls and one boy. My love for Louisiana culture runs deep, and that same passion carries into the way I run my business.
Our office is built on the values of consistency and integrity. We strive to create a supportive, welcoming environment where both our team and our customers feel valued and cared for. We keep things fun too from simple traditions like Donut Fridays to celebrating wins together as a team.
If youre someone who values doing the right thing, enjoys working in a collaborative environment, and wants to build a meaningful career helping others, youll feel right at home here.
ROLE DESCRIPTION:
As a CustomerService Representative - State Farm Agent Team Member with Neil Shipp - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assistcustomers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-32k yearly est. 20d ago
Slot Customer Service Attendant - Part-Time
Sam's Town Hotel & Casino, Shreveport 4.1
Customer service assistant job in Shreveport, LA
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
The successful candidate will provide friendly, courteous and efficient guest service and ensure prompt responses to all guests' needs. The Slot services Specialist will also provide cashiering and slot machine services and work to ensure full compliance with casino policies, internal controls and Louisiana State Gaming Commission regulations.
Deliver outstanding guest service
Comply with Slot department and property policies, procedures, and internal controls
Must maintain high level of confidentiality
Safeguards assets of the company
Observes EGD play, recognizes and promotes guest development
Process jackpots and signs slot payout forms
Assure that the slot machines are operating properly and that all jackpot payoffs are executed in a timely manner according to company policy
Verifies and reconciles banks at shift change
Attends to minor machine tilts/repairs
Ensures compliance with federal currency transaction reporting regulations
Support and assist other Slot Service Specialists and Slot Supervisors on the Casino Floor
Respond to change lights on slot machines and assistcustomers needing change or other assistance
Impress TITO paper and conduct basic preventive maintenance of slot machines
Qualifications
High school diploma or equivalent.
Excellent communication and guest service skills for both internal and external guests
Ability to count money and make change
Basic computer, math, reading, and writing skills
General knowledge of Microsoft Word, Excel, and Outlook is a plus
Always conduct oneself in a manner that reflects a positive and professional image
Ability to establish rapport with other team members throughout the casino
Maintain a positive attitude at all times
Be able to work in a fast paced 24/7 environment
Must be available to work nights, weekends and holidays
This is a uniformed position, which requires that team members are in compliance with uniformed appearance standards while on duty
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
$24k-29k yearly est. 60d+ ago
Customer Service Representative
Youngwilliams Pc 4.2
Customer service assistant job in Bossier City, LA
The CustomerService Representative represents the Louisiana Office of Community Development. The CSR provides outstanding customerservice to both internal and external customers by professionally answering all customer inquiries and ensuring that customers receive accurate information politely and promptly.
Essential Job Requirements
Serves as CSR to provide support to callers with general program questions, interprets policy and clarifies information, checks eligibility or renewal status, etc.
Receives and responds or refers complaints related to the program. Demonstrates thorough knowledge of programs and other available resources.
Recognizes and can communicate internally how this role supports the overall goal to improve Disaster Recovery readiness and interprets policy and clarifies information as needed for the public.
Completes work accurately and in a timely manner, accepts accountability for work performance.
Receives and responds to phone calls and information requests from stakeholders and the general public regarding general LOCD information.
Maintains thorough knowledge of the Department's policies and services.
Routes phone calls or messages to the appropriate LOCD contact
Assists staff sort, log, and scan mail from stakeholders and the general public
Fluently reads, writes, and speaks English
Regular and timely attendance
Performs all other duties as assigned by direct supervisor and/or LOCD Center Manager.
Required Education
High School Degree required
Some College or Business school preferred
Required Experience
Inbound Call Center experience - minimum 1 year
Strong computer skills and typing proficiency required
Ability to maneuver websites proficiently, perform review and locate required information
Must be able to type at least 30 words per minute
$26k-33k yearly est. Auto-Apply 17d ago
Customer Service Technician
Pst
Customer service assistant job in Bossier City, LA
ProSphere (PST), a Planned Systems International (PSI) company, is seeking several individuals for the position of CustomerService Technician. Persons in this position will be required to be the Tier 1 first respondent to end-user requests for assistance in the operation and functionality of their computing systems, software, peripherals, and other devices. The successful candidate must be able to assist the user in the use of existing manuals and non-scripted or automated system responses in clearing Tier 1 trouble tickets. The candidate must be able to effectively interact with the user and be able to refer ongoing or unresolved issues to the appropriate technical, analysis, assurance, or engineering support team at Tier 2. Individuals in this role must possess effective communication skills, have attention to detail, and be willing to work as part of an integrated team consisting of both Government and contractor personnel on a nationwide level. These are full-time positions located in Bossier City, LA. Veterans are highly encouraged to apply.
All candidates must be US Citizens for this contract.
Essential Functions and Job Responsibilities
Provide routine information technology (IT) customer support in maintaining computing systems, printers and other peripherals
Analyze and report daily on ticket resolution to an established weekly ticket closure rate
Troubleshoot basic IT services as needed and assistcustomers with reported issues
Will use an automated ticketing system on a daily basis
Successfully handle a wide range of hardware and network technology issues in a high-volume, fast paced environment
Will be responsible for all assigned trouble tickets from creation to resolution
Minimum Requirements
Must live within 1 hour of the facility (6310 E Texas St, Bossier City, LA 71111)
Candidate required to be onsite once a week.
Must be able to obtain and maintain a clearance for persons in a position of public trust conducted by the Department of Veterans Affairs (VA) and the Office of Personnel Management (OPM)
Minimum high school diploma
Technical certifications strongly desired
Experience providing IT support to end-user communities preferred but not required
Excellent customerservice and communications skills required
Demonstrable troubleshooting and problem resolution skills for desktops and laptops
Experience providing services to the federal government and/or the VA
Occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl
May be required to lift up to fifty (50) pounds
Ability to work overtime required on occasion
Ability to sit at a workstation for long periods of time
Company Benefits
PSI offers full-time, benefits eligible employees a competitive total compensation package that includes paid leave, and options for employer sponsored group medical, dental, vision, short-term and long-term disability, life insurance, AD&D coverage, legal services, identity theft, and accident insurance. Flexible spending account and health saving account options offer pre-tax savings for qualified medical, dental, and vision expenses. The company sponsored 401(k) retirement plan has an employer contribution match that is immediately vested. We invest in the professional growth of our employees through professional courses, certifications, and tuition reimbursement programs.
EEO Commitment
It is company policy to promote equal employment opportunities. All personnel decisions, including, but not limited to, recruiting, hiring, training, promotion, compensation, benefits, and termination, are made without regard to race, color, religion, age, sex, sexual orientation, pregnancy, gender identity, genetic information, national origin, citizenship status, veteran status, protected veteran status, disability, or any other characteristic protected by applicable federal, state, or local law.
Reasonable accommodations for applicants and employees with disabilities will be provided. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact Human Resources by emailing *************************, or by dialing ************.
$24k-35k yearly est. Auto-Apply 48d ago
Customer Service Associate
Variety Stores LLC
Customer service assistant job in Homer, LA
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$21k-28k yearly est. 17d ago
FRONT DESK CUSTOMER SERVICE REPRESENTATIVE
Holiday Lanes LLC
Customer service assistant job in Bossier City, LA
Job DescriptionBenefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
We are seeking a CustomerService Representative to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customerservice experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure.
Responsibilities
Receive a high volume of inbound calls and emails
Identify the reason for the customers call, collect relevant information, and provide solutions
Refer to premade scripts for a variety of customerservice topics
Use best practices in customerservice techniques to develop rapport and build relationships with customers
Document all customer interactions
Meet personal and team quotas
Attend trainings to maintain up-to-date skills and knowledge
Qualifications
High school diploma/GED
Previous experience as a CustomerService Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
$25k-32k yearly est. 2d ago
Customer Service Representative-Airline Store
Porters of Louisiana 4.1
Customer service assistant job in Bossier City, LA
Job DescriptionBenefits:
Employee discounts
Free uniforms
Training & development
Reports To: Store Manager Employment Type: Part-Time We are seeking a friendly, detail-oriented, and reliable CustomerService Representative to join our team at Porters Cleaners, a professional dry cleaning establishment. This position is responsible for providing excellent customerservice, handling garments with care, and ensuring customer satisfaction throughout the garment cleaning process.
Key Responsibilities:
Greet and assistcustomers in a courteous and professional manner
Receive, tag, and log clothing and other items for dry cleaning or laundry service
Review orders with customers and ensure accurate information is collected
Answer phone calls and assist with inquiries regarding services, pricing, and order status
Operate the point-of-sale (POS) system to process payments and issue receipts
Inspect garments for special care needs, damage, or stains; notate on ticket
Handle customer complaints or concerns and escalate issues to management as needed
Maintain a clean and organized front counter area
Assist with packaging completed orders and notifying customers when orders are ready
Perform basic opening and closing duties as required
Qualifications:
Previous experience in customerservice or retail is a plus
Excellent verbal communication and interpersonal skills
Ability to stand for extended periods and lift up to 25 lbs
Basic math and computer skills
Basic knowledge of filing systems
Strong attention to detail and ability to multitask
Punctual and dependable work ethic
Work Schedule:
Monday - Saturday/hours of operation
Must be available to work Saturdays or holidays, if needed
Compensation:
$11.00 - $15.00
$11-15 hourly 14d ago
TJMaxx Bossier City Customer Service Lead Part Time
Marmaxx Operating Corp 4.2
Customer service assistant job in Bossier City, LA
TJ Maxx
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customerservice and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customerservice.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1031 George Dement Blvd.
Location:
USA TJ Maxx Store 1517 Bossier City LAThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 20d ago
Underwriting Service Specialist
Arch Capital Group Ltd. 4.7
Customer service assistant job in Homer, LA
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
Position Summary:
As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customerservice skills, established processes, and various software applications to ensure Service Level Agreements (SLA's) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. This position collaborates with underwriters, corporate resources, and global teams to ensure we meet both internal and external commitments.
Responsibilities and Accountabilities:
* Policy & endorsement issuance
* File documentation and set-up
* Review account information for data entry into appropriate systems
* Order, prepare and/or update reports
* Processing of various underwriting transactions and requests
* Correspond with brokers for information at Underwriter's request
* Booking/Invoicing
* Coordinate services with other services units, as needed
Required Skills and Abilities:
* Analytical and problem solving ability
* Detail-oriented
* Customer-focused
* Collaborative and team-oriented
* Strong communication and organizational skills
Education and Experience:
* Bachelor's Degree preferred
* 1+ Year experience in same or related field preferred
#LI-Remote
#LI-AM3
For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible.
$55,300 - $71,910/year
* Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future.
* Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits.
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team.
For Colorado Applicants - The deadline to submit your application is:
January 12, 2026
14400 Arch Insurance Group Inc.
$55.3k-71.9k yearly Auto-Apply 6d ago
Customer Service Representative - State Farm Agent Team Member
Andrew Robinson-State Farm Agent
Customer service assistant job in Shreveport, LA
ROLE DESCRIPTION: As a CustomerService Representative - State Farm Agent Team Member with Andrew Robinson - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$25k-32k yearly est. 8d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service assistant job in Carthage, TX
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
$31k-58k yearly est. 30d ago
Customer Service Representative
Youngwilliams Inc. 4.2
Customer service assistant job in Bossier City, LA
The CustomerService Representative represents the Louisiana Office of Community Development. The CSR provides outstanding customerservice to both internal and external customers by professionally answering all customer inquiries and ensuring that customers receive accurate information politely and promptly.
Essential Job Requirements
Serves as CSR to provide support to callers with general program questions, interprets policy and clarifies information, checks eligibility or renewal status, etc.
Receives and responds or refers complaints related to the program. Demonstrates thorough knowledge of programs and other available resources.
Recognizes and can communicate internally how this role supports the overall goal to improve Disaster Recovery readiness and interprets policy and clarifies information as needed for the public.
Completes work accurately and in a timely manner, accepts accountability for work performance.
Receives and responds to phone calls and information requests from stakeholders and the general public regarding general LOCD information.
Maintains thorough knowledge of the Department's policies and services.
Routes phone calls or messages to the appropriate LOCD contact
Assists staff sort, log, and scan mail from stakeholders and the general public
Fluently reads, writes, and speaks English
Regular and timely attendance
Performs all other duties as assigned by direct supervisor and/or LOCD Center Manager.
Required Education
High School Degree required
Some College or Business school preferred
Required Experience
Inbound Call Center experience - minimum 1 year
Strong computer skills and typing proficiency required
Ability to maneuver websites proficiently, perform review and locate required information
Must be able to type at least 30 words per minute
$26k-33k yearly est. 19d ago
Customer Service Associate
Variety Stores LLC
Customer service assistant job in Arcadia, LA
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
Provides customer engagement in a positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
Retail store environment where extended periods of standing are required
Retail store stockroom environment subject to fluctuations in temperature
Frequent lifting and maneuvering of merchandise and displays.
Exposure to dust and extreme temperatures while unloading trailers.
Scheduled work hours may vary, including evenings and weekends.
Occasional use of ladders is required.
$21k-28k yearly est. 17d ago
Customer Service
Arnold Family of Restaurants, LLC
Customer service assistant job in Vivian, LA
Job Description
Working at Pizza Hut is about making hungry people happy. It's about being independent and having fun, making new friends and earning extra cash. As a Pizza Hut team member, you can be the smiling face that greets and serves the customers or a cook who make things happen in the kitchen. Working with us will give you the financial rewards and flexibility to suit your lifestyle. You'll learn new things, get recognized for your efforts and learn skills that last a lifetime.
The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go:
You're a fun and friendly person who values customers and takes absolute pride in everything you do. Communication skills are key - you're not going to be able to text message customers back and forth. In other words, you should be comfortable talking to strangers. You've got attitude - the right kind of course - and understand the need to be on time, all the time. With loads of energy, you understand that work is easier - and more fun - with some teamwork. And you're at least 16 years old.
Keep in mind, this is just basic information. You'll find out more after you apply. And independently-owned franchised or licensed locations may have different requirements. We've got great jobs for people just starting out in the workforce, looking for a flexible second job or staying in the workforce after retirement. If you want a fun, flexible job with an innovative company, look no further than Pizza Hut. Apply today!
How much does a customer service assistant earn in Shreveport, LA?
The average customer service assistant in Shreveport, LA earns between $25,000 and $40,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.
Average customer service assistant salary in Shreveport, LA