Post job

Customer service assistant jobs in Spokane, WA

- 208 jobs
All
Customer Service Assistant
Customer Service Representative
Customer Service Associate
Service Specialist
Customer Care Consultant
Reservations Agent
Customer Service Clerk
Customer Services Coordinator
Customer Engagement Specialist
Customer Service Specialist
Customer Service Leader
Receptionist/Customer Service
Service Lead
  • Oracle Customer Care & Billing (CC&B) Consultant

    Stem Xpert

    Customer service assistant job in Spokane, WA

    Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Job Description Required: · Oracle CC&B (Customer Care and Billing) AMS Team Lead. · Resolve L2 and L3 tickets. · Guide remote/offshore team. · First point of contact for the client. · AMS Support for Oracle CC& B and Maximo Additional Information Regards, Aravind Jakku ************************ ************
    $56k-85k yearly est. Easy Apply 60d+ ago
  • Oracle Customer Care & Billing (CC&B) Consultant

    Practice Xpert Inc. 3.7company rating

    Customer service assistant job in Spokane, WA

    Founded in 2009 and headquartered in Ann Arbor, MI, TEKWISSEN™ provides a unique portfolio of innovative capabilities that seamlessly combines clients insights, strategy, design, software engineering and systems integration. Our tightly integrated offerings are tailored to each client's requirements and span the services spectrum from Application Development/Maintenance, testing, Technology Consulting & staffing. The company is primarily focused on information technology, engineering, healthcare, financial technology and contingent workforce solutions. It operates in seven business segments including Commercial, Professional & Technical, EMEA Commercial, and EMEA Professional & Technical. The company provides professional and technical expertise in the fields of Telecom, Education, Banking, Retail, e-commerce, Automotive, Life Science, Insurance, legal, healthcare, among others. It also offers outsourcing, consulting, recruitment, career transition, and vendor management services. We strongly believe: " If something cannot be measured, it cannot be managed. " TEKWISSEN™ measures all of these processes and applies corrective interventions to manage the quality process at its core. We are an Equal Employment Opportunity Employer M/F/V/D Recognitions: 2015 -America's Fastest Growing Company by Inc.com 2015- SPARK FastTrack Award from Ann Arbor SPARK 2015 -Honoree of Diversity Focused Company by Corp! Magazine 2014- America's Fastest Growing Company by Inc.com 2014- Michigan 50 Companies to Watch 2014 - DiSciTech Award in Technology by Corp! Magazine 2014- DiSciTech TECHNOLOGY Company of the year by Corp! Magazine 2014- SPARK FastTrack Award from Ann Arbor SPARK Specialties: Enterprise Solutions, Web Development, Data Warehousing, Systems Integration, IT Security, Storage Technologies, Development and Delivery, Business Intelligence, Telecommunications, Consulting and Planning, Network design, Implementation &Administration Job Description Required: · Oracle CC&B (Customer Care and Billing) AMS Team Lead. · Resolve L2 and L3 tickets. · Guide remote/offshore team. · First point of contact for the client. · AMS Support for Oracle CC& B and Maximo Additional Information Regards, Aravind Jakku ************************ ************
    $54k-78k yearly est. Easy Apply 12h ago
  • Licensed Insurance Customer Service

    Jeri Mainer-State Farm Agency

    Customer service assistant job in Spokane, WA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license will be required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have or be willing to obtain an active Property and Casualty insurance license prior to start date. 2. Must be able to make the commute to our agency location in Spokane, WA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Starting hourly pay $23 - $28 depending on experience Bonus for sales/premium Paid Time Off (vacation and personal/sick days) after probationary period Paid Holidays after probationary period Monthly medical stipend SIMPLE retirement plan with employer match Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (must be obtain prior to start date) Life and Health license (preferred) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $23-28 hourly 27d ago
  • Customer Experience Coordinator - Retrofit & Service Division

    R&R Heating and Air Conditioning

    Customer service assistant job in Spokane, WA

    At R&R Heating & Air Conditioning, the customer experience is everything. Whether a homeowner is replacing a furnace, upgrading to heat pump technology, or calling in for urgent service, we are the team that answers the call - literally. Our Retrofit & Service Customer Experience Coordinator plays a critical role in helping customers feel supported, informed, and taken care of from the very first interaction. This is a fast-paced, high-volume environment where you'll juggle scheduling, communication, technician dispatching, and follow-through. If you excel at staying calm under pressure, solving problems quickly, and making people feel valued - this role is for you. Who We Are Mission: Improving lives. Pushing the boundaries of what's possible. Our values guide everything we do: Integrity | Trust | Giving | Positivity | Teamwork | Accountability We are a locally owned, community-focused HVAC company with a reputation for doing things the right way. What You'll Do * Serve as the primary contact for homeowners, clients, and service inquiries. * Answer incoming calls and messages with a warm, professional, and helpful approach. * Schedule service calls, maintenance appointments, and retrofit consultations. * Dispatch technicians based on skill, availability, urgency, and geography. * Communicate with technicians throughout the day to manage workflow and adjust schedules. * Keep customers informed regarding arrival windows, delays, and follow-up needs. * Document and update all job information in ServiceTitan. * Support warranty requests and equipment ordering coordination as needed. * Help resolve concerns quickly and professionally to maintain high customer satisfaction. What Success Looks Like * Customers feel heard, respected, informed, and supported. * Schedules stay tight, efficient, and responsive. * Technicians receive clear, accurate job details - and stay productive. * Issues are resolved proactively, not reactively. * The day keeps moving smoothly - even when things get busy. Qualifications Required: * Experience in customer service, dispatching, coordination, or call center support. * Ability to manage multiple priorities and stay composed in a fast-moving environment. * Strong communication skills - both written and verbal. * Confident using computer systems & adapting to new platforms. * High attention to detail and follow-through. Preferred (but not required - we will train): * HVAC, plumbing, electricians, service trades, or construction scheduling experience. * Familiarity with ServiceTitan or similar dispatch/project management software. Work Environment * Fast-paced, team-oriented office setting. * Direct collaboration with Service Manager, Retrofit Install Coordinators, Lead Technicians, and Sales. * This is an on-site role due to real-time dispatch needs. Salary Description: $21-$25/Hourly DOE
    $21-25 hourly 34d ago
  • Representative - Customer Service

    Wesco 4.6company rating

    Customer service assistant job in Spokane, WA

    As a Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support to sales counter with walk in and telephone inquiries. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail #LI-JB1
    $31k-38k yearly est. Auto-Apply 60d+ ago
  • Licensed Insurance Customer Service

    Shawn McGuire-State Farm Agency

    Customer service assistant job in Spokane, WA

    Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Only candidates who meet the following criteria will be considered for this role: 1. Must have an active Property and Casualty insurance license. 2. Must be able to make the commute to our agency location in Spokane Valley, WA. This is an in-office position. Responsibilities include but not limited to: Establish customer relationships and follow up with clients, as needed Develop new service opportunities with both existing and new clients Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate clients about insurance options Develop insurance quotes, makes sales presentations, and close sales Develop ongoing networking relationships Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Base Salary $40,000 - $50,000 depending on experience and performance Weekly and Monthly Bonuses Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $40k-50k yearly 4d ago
  • Reservation Agent (Full Time and Part Time)

    Kalispel Tribe of Indians-KTEA

    Customer service assistant job in Airway Heights, WA

    Hiring Preference: The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Descendant or Spouse of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants. At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians. Drug Testing: The Kalispel Tribe of Indians is a drug free work place. All applicants are subject to drug testing at the time of hire and at unannounced times during employment. Background Investigation: All candidates and employees may be subject to a background investigation. Kalispel Hospitality It is our expectation that anyone who works for the Kalispel Tribe of Indians lives by and operates out of the following behaviors and beliefs: CORE PURPOSE We Make People Feel Special. Deliver Kalispel hospitality, find a path to YES, and provide a warm smile and greeting. CORE VALUES We Take Pride In Everything We Do. Proudly represent the Kalispel Tribe, anticipate guest needs, and take ownership and put others first. Everyone is Welcome Here. Respect and honor all guests, use sincere “thank you” and “goodbye,” and use guest name whenever possible. We Choose Excellence Every Day. Help each other achieve greatness, be genuine, attentive, and flexible, and know the property and amenities. Summary of Functions Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort and Casino. Essential Duties and Responsibilities • Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures. • Answer all telephones within three rings. • Presents a friendly, professional non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides a first class guest experience. • Provide anticipatory service in a thoughtful and intuitive way. • Exhibit a genuine sense of interest and concern for the guest. • Fluent understanding of the organizations departments allowing for accurately guided call transfers. • Obtains any information necessary to assist the guest quickly, accurately, and pleasantly. • Answers guest questions about the Resort and local area or inquiries pertaining to casino services; hotel services; spa and salon services; and travel directions. • Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guest's needs. • Monitors the perpetual inventory of rooms to be sold at all times. • Work with the hotel reservation computer system to maintain up-to-the-minute accurate reservation information on all guests. • Use proper interpersonal skills when dealing with customers and other Team Members. • Works as a team with other Team Members to maintain the best service standards available. • Performs accurate, live wakeup calls in a timely manner. • Accept and accurately process guest credit card information, tournament registration and gift card purchases. • Accepts all paging requests, deliver pages in a professional tone of voice. • Successfully answers guest inquiries. Is knowledgeable of the total Resort's facilities. Up sells and suggests the use of the hotel's outlets and services. • Maintain Four Star/Four Diamond service standards. • Accurately wrap up all Reservation calls. • Record Guest information accurately and prevent the creation of duplicate profiles. • Fulfill any reasonable work requested by a Manager or Supervisor, completing accurately and in a timely manner. • Knowledgeable of all gaming, hotel, and spa and salon amenities and terminology. • Share information with other departments to facilitate their successful performance. • Ensure guest confidentiality standards are followed. • Have knowledge of the Camas Club and its policies and procedures. • Ensure guest confidentiality standards are followed. • Follow call scripting developed by Management staff and maintain proper call control. • Responsible for maintaining a good attendance record. • Ensure control/protection of company assets. • May be required to be a panelist for the Internal Review Hearings. • Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. • This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned Supervisory Responsibilities • This job has no supervisory responsibilities. Education • High school diploma or general education degree (GED) Experience • Three to six months related experience and or/training; 1-2 years related college courses a plus. • Experience in a four star/four diamond hotel preferred. Skills • Must be computer literate with working knowledge of Microsoft programs and other computer software • Ability to type at least 40 wpm. (Test Required) • Highly articulate. • Ability to read and comprehend instructions, short correspondence, and memos. • Ability to write professional correspondence. • Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. • Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. • Ability to multitask while speaking with guests. • Ability to handle high call volume with focus on available phone time. • Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner. • Ability to maintain effective working relationships with department head and employees. • Excellent organizational, communication and interpersonal skills. Other Requirements • Ability to obtain and maintain a Kalispel Tribal Gaming License. • Work nights, weekends and holidays as required. Physical Demands • Requires the ability to lift and or/move objects weighing up to 20 pounds. • Constantly requires the ability to give and receive detailed information through verbal communication. • Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly. • Constantly requires working with fingers rather than the whole hand or arm. • Constantly requires repetitive movement of the wrists, hands and/or fingers. • Often requires walking or moving about to accomplish tasks. • Frequently requires standing and/or sitting for sustained periods of time. • Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms. • Occasionally requires raising objects from a lower to a higher position or moving objects horizontally. • Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching. • Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
    $29k-36k yearly est. 11d ago
  • Customer Service Specialist

    Delta Dental Washington Dental Service 4.9company rating

    Customer service assistant job in Spokane, WA

    We're hiring in both Colville and Spokane for our Customer Service Team! As a Customer Service Specialist, you'll be the friendly, knowledgeable voice our customers rely on-whether over the phone or through other channels. You'll play a vital role in delivering exceptional service experiences that are informative, solution-focused, and genuinely human. In this entry-level role, you'll be empowered to solve problems, answer questions, and guide individuals with empathy, professionalism, and strong technical skills. We're looking for someone who brings a deep sense of accountability and integrity to every interaction. Join our mission-driven team and start building a meaningful career in customer service, where your passion for helping others truly matters. Service Specialists start at $19.57/hr, are bonus eligible, and we offer a highly competitive medical, dental and vision plans. We also offer an 8% 401k match, and all employees start accruing vacation and sick time from their very first day. We empower employee development through our tuition reimbursement plan, professional development plans, and employee-led communities. At Delta Dental of Washington our vision is that all people can enjoy good oral and overall health, with no one left behind. We succeed because of a shared commitment to a set of values that guide everything we do - for our customers, for our communities, and for each other. We are Accountable. We lean in with Courage. We stay Curious. We are Inclusive. We act with Integrity. Essential Responsibilities include the following: The list of responsibilities listed is not intended to be comprehensive. Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza reserve the right to change the responsibilities at any time with or without notice. * Successfully complete required training and maintain up-to-date knowledge of products, policies, and procedures. * Deliver accurate, professional, and customer-focused support via phone and written correspondence. * Resolve inquiries on the first contact whenever possible. Ensuring every customer feels heard, valued, and fully informed. * Accurately document all interactions for tracking and analysis. * Understand and contribute to departmental and operational goals. * Escalate concerns appropriately and professionally. * Manage workloads effectively by multitasking and prioritizing tasks. * Demonstrate accountability, integrity, and professionalism in all interactions, both internally and externally. * Embody our OneTeam Values-Accountable, Courage, Curious, Inclusive, and Integrity-in every aspect of your work. * Perform other duties as needed. Experience, skills, and education do you need to have to succeed in the position: The requirements listed below are representative of the knowledge, skill, and/or ability required to successfully perform the essential functions of the position. * Clear, friendly, and professional communication skills in both verbal and written communication * Highly detail-oriented, with strong follow-through and a commitment to delivering exceptional customer experiences * Organized and deadline-driven, with a proven ability to manage tasks efficiently and stay on track * Motivated and growth-minded, with a strong desire to excel and continuously develop new skills * Comfortable navigating multiple systems and tools, with the ability to quickly learn new technologies and processes. * Bilingual (English/Spanish) skills are preferred, but not required, to provide inclusive, accessible, and effective service to all customers. * Authorized to work for any employer in the United States * Ability to pass a criminal background check * High school diploma or general education degree (GED) with customer service-related experience preferred Washington Dental Service and its affiliates, including Arcora Foundation, Delta Dental of Washington, and TriForza are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to the highest standards of information security and HIPAA compliance, ensuring the confidentiality, integrity, and protection of all data. All staff are expected to support this commitment by following relevant policies.
    $19.6 hourly 28d ago
  • Field Service Lead - Spokane, WA

    Healthcare Services 4.1company rating

    Customer service assistant job in Spokane Valley, WA

    Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Field Service Lead - Spokane, WA 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role This position is responsible for providing leadership in a service location and the training of employees and customers associated with their location. Responsibilities include administrative duties (i.e., performing and assisting in maintaining inventory of products, parts, disposables, and supplies), serving the needs of our healthcare clients, inclusive of the delivery, pickup and maintenance of cutting-edge medical device equipment, and serving as the service center designee. As a Field Service Representative Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location. Oversight of local business operations to include metrics and required use of outside labor. This will also include daily disposition of work to other team members. Provides support and training to other service center employees regarding appropriate execution of operational protocols and processes. Supports customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions; Executes customer training on products and processes as appropriate. Organizes, allocates and executes work tasks to effectively and efficiently meet customer expected timeframes for service. Ensures timely and accurate order management execution of the center using company issued computers and electronic equipment for accurate documentation and record keeping. Obtains and evaluates all information regarding service and product inquiries and provides prompt responses & appropriate follow up. Seeks out customer needs and feedback; responding and/or escalating to management as appropriate. Safely operates a company vehicle to support the equipment delivery, retrieval and onsite customer service requirements of the position (30-75%) Prepares best-in-class medical device equipment (cleaning, disinfecting, quality validation and routine maintenance), disposables, and documentation processing for delivery. Performs and coordinates inventory control on assets, parts, disposables, and supplies. Contacts customers regarding coordination of delivery and retrieval return of products Accurately prepare, Pick, Pack, Ship and Receive inbound and outbound shipments using 3rd party partners; Loading and unloading medical equipment from company vehicles. Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements. Ensures and maintains a clean, orderly and safe working environment. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: High School Diploma/GED or higher Requires a minimum of 5 years of work experience in a customer facing or service-related field Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Intermediate experience with Microsoft Office & iOS applications Ability to work with minimal supervision Demonstrated ability to communicate effectively, both verbally and in writing, as well as, demonstrated time management & prioritization skills. Have a California Designated Representative license or qualifying experience Additional Requirements In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work Location: Onsite - Spokane, WA Travel: May include up to 20% domestic (including potential for meetings or other business functions that require commercial air travel) Relocation Assistance: Relocation is not authorized Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $61,944 - $75,709, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.
    $61.9k-75.7k yearly Auto-Apply 31d ago
  • Customer Service Clerk III

    Kootenai County, Id 4.8company rating

    Customer service assistant job in Coeur dAlene, ID

    Join Our Team as Customer Service Clerk III at the Assessor's Office! Are you passionate about helping others and delivering exceptional customer service? Do you enjoy a dynamic work environment that allows you to play a vital role in supporting the community? If so, we want you to apply for the Customer Service Clerk III position with the Kootenai County Assessor's Office! As the first point of contact for the Assessor's Office, you'll become the "face" of the department, ensuring a positive and professional experience for residents and professionals alike. Your expertise and dedication will directly contribute to our office's success in achieving important goals, projects, and objectives. This is your opportunity to make a meaningful impact while advancing your career in local government! Why You Should Apply: * Competitive Salary: $20.60 to $21.54 per hour, based on qualifications and experience. * Amazing Benefits: Enjoy an exceptional Benefits Package including health care for eligible employees and their dependents at our free medical clinic offering primary care, select medications, select lab services, and more. * Generous Paid Time Off: Full time employees earn up to 8 hours of vacation per month increasing with years of service and a strong retirement plan through the Public Employees Retirement System of Idaho (PERSI). * Career Growth: Opportunities for career advancement and public student loan forgiveness eligibility. What You'll Be Doing: * Providing exceptional front-counter customer service to the public and assisting with inquiries related to property assessments and valuations. * Interpreting assessment records and appraisal notes to guide customers through property ownership and assessment procedures. * Coordinating with Appraisers, Land Records, and Mapping staff to resolve complex inquiries. * Handling a high-volume phone system, multitasking, and staying organized in a fast-paced, customer-focused environment. Do You Qualify? We're looking for someone with: * A high school diploma (or GED) and at least six months of related experience or training (no degree required). * Excellent customer service skills and the ability to communicate effectively. * A good understanding of administrative and secretarial procedures, real estate, property ownership transfers, or title chains is a plus. * The ability to maintain composure and professionalism in a high-pressure environment. * A valid driver's license and a clean driving record (must be insurable). * Click here to view the full job description. This Is the Job for You If: * You thrive in busy office environments and enjoy providing front-line support to people. * You're organized, detail-oriented, and excel at managing multiple tasks simultaneously. * You handle stressful situations with calmness and professionalism. * You love contributing to the community and providing crucial services that make a real difference. About Kootenai County: Located in beautiful northern Idaho, Kootenai County offers an unmatched quality of life surrounded by scenic mountains and over 20 pristine lakes. If you enjoy outdoor activities like hiking, boating, and skiing, this is the perfect place to call home! With a low crime rate, a welcoming community, and the city of Coeur d'Alene offering a vibrant atmosphere, it's an ideal location for both work and play. Apply Today! To apply, visit Kootenai County Employment Opportunities and submit your online application. Be sure to attach your cover letter and resume with your application to be considered for this position. For questions, please contact Human Resources at ************** or email *************. Equal Opportunity Employer/Vets Preference/Drug-Free Workplace We look forward to hearing from you!
    $20.6-21.5 hourly Easy Apply 23h ago
  • Parent Engagement Specialist

    College Success Foundation 4.3company rating

    Customer service assistant job in Spokane, WA

    SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events. This is a temporary position from September, 2021 to June 30, 2023 PRIMARY DUTIES AND RESPONSIBILITIES: Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation. Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations. Build relationships with parents and families that fosters their ongoing engagement. Partner with school and community partners to develop impactful parent outreach and engagement strategies. Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready. Serve as a resource for families in need of support regarding the college readiness and enrollment process. Develop and support parent's access to college and career resources and materials. Work with school administrators and community partners to identify opportunities for collaboration. Work in partnership with school staff, college partners and other college access programs to deliver services to parents. Use work and time management tools to strengthen and maximize the delivery of services. Collect and enter data to document college and career activities completed. Performs other duties as assigned.
    $40k-47k yearly est. 60d+ ago
  • Customer Service Associate

    Savers/Value Village

    Customer service assistant job in Spokane, WA

    at Savers / Value Village Job Title: Customer Service AssociatePay Range: Our starting pay ranges from $16.70 to $17.61 depending on job duty/position.$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft$16.96 = Clothing Sorter/Hanger, Hardware Sorter$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes$17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are “Thrift Proud.” It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201
    $16.7-17.6 hourly Auto-Apply 60d+ ago
  • Customer Service Associate

    CK Hutchison Holdings Limited

    Customer service assistant job in Spokane, WA

    Share: share to e-mail Job Title: Customer Service Associate . $16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft $16.96 = Clothing Sorter/Hanger, Hardware Sorter $17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes $17.61 = Clothing Grader, Hardware Pricer, Material Handler Savers Benefits Geographic & job eligibility rules may apply Healthcare Plans Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) Paid Time Off Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays Team member discounts Up to 50% off store merchandise Flexible spending accounts Use pre-tax dollars for eligible health and day care expenses Employee Assistance Program (EAP) A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance Retirement Plan A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. Life insurance Company provided peace of mind and the option to purchase a supplemental plan Additional Benefits Performance Merit Increases Who we are: As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia. Summary & Positions: At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. What you can expect: * The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. * To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. * An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. What you get: Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201 Share: share to e-mail
    $28k-36k yearly est. 15d ago
  • Customer Service Associate

    Savers | Value Village

    Customer service assistant job in Spokane, WA

    **Job Title: Customer Service Associate** .** **$16.70 = Sales Clerk, Designated Sales Clerk, Custodian, Tagger/Roller Hard, Tagger/Roller Soft** **$16.96 = Clothing Sorter/Hanger, Hardware Sorter** **$17.21 = Bed & Bath, Books, CDC Ambassador, Furniture, Jewelry, Recycler, Shoes** **$17.61 = Clothing Grader, Hardware Pricer, Material Handler** **Savers Benefits** Geographic & job eligibility rules may apply **Healthcare Plans** Comprehensive coverage (medical/dental/vision) at a reasonable cost Specialized health programs - Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) **Paid Time Off** Sick Pay Vacation Pay - Approximately 1-2 weeks 6 paid holidays plus 1 to 2 additional floating holidays **Team member discounts** Up to 50% off store merchandise **Flexible spending accounts** Use pre-tax dollars for eligible health and day care expenses **Employee Assistance Program (EAP)** A whole suite of free tools and resources to manage life's challenges and maintain a healthy work-life balance **Retirement Plan** A 401k plan with generous company matching contributions to assist you in saving for a secure financial future. **Life insurance** Company provided peace of mind and the option to purchase a supplemental plan **Additional Benefits** Performance Merit Increases **Who we are:** As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You'll often hear us say that we are "Thrift Proud." It's the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers family of thrift stores, our impact, and the #ThriftProud movement at savers.com. _Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia._ **Summary & Positions:** At Savers / Value Village our Customer Service Associates create an awesome experience for our Customers, Donors and other Team Members. We are hiring for both Full Time and Part Time Customer Service Associates. **What you can expect:** + The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute. + To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities. + An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members. **What you get:** Comprehensive onboarding and training from day one. In-house expertise! Our training department/Savers University develops and delivers robust training to every team member across our organization - from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. Savers is an E-Verify employer Location: 708 W Boone, Spokane, WA 99201
    $28k-36k yearly est. 60d+ ago
  • Customer Service Representative

    The Overhead Door 3.8company rating

    Customer service assistant job in Spokane Valley, WA

    Skills/Education Qualifications High School Diploma or GED. One to three years related experience or training; or equivalent combination of education and experience. Mathematical, Reasoning, and Language skills are required. Proficiency in Microsoft Office including Word and Excel. The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location. Answers telephone and directs calls to appropriate department. Processing incoming and outgoing parts. Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen. Compares data entered with source documents to detect errors. Processes purchase orders. Take orders for residential install/service customers. Assist in scheduling and dispatching. Provides backup support for office staff.
    $39k-44k yearly est. Auto-Apply 60d+ ago
  • Customer Service Representative - Post Falls, ID

    Kedia Corporation

    Customer service assistant job in Post Falls, ID

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-34k yearly est. 60d+ ago
  • Receptionist/Navigator of Services

    Rural Resources Community Action 3.2company rating

    Customer service assistant job in Newport, WA

    Part-time Description We're pleased to announce an opportunity for the position of Receptionist/Navigator of Services within the Community Services Department. Status: Fulltime Offered At Wage Range: $19.87 - $21.49 per/hr. Full Wage Range: $19.87 - $52.96 per/hr. W e are disclosing the full salary range for this position; however, the “offered at” wage range reflects the hiring range for this specific opening. The full salary range representing the broader compensation band for the position and progression within that range is based on employee longevity and continued service. It does not reflect the actual salary to be offered. Summary The receptionist/navigator is the first point of contact for participants, community members, system partners and other guests at Rural Resources. This position uses trauma-informed communication and de-escalation strategies to provide information and support to assist program participants to locate, connect, engage, and stay involved with the services they need to achieve their goals. The position will serve as the navigator to guide individuals across different programs, agencies, and organizations. This position should ensure that all guests are greeted and welcomed positively, in-person and on the telephone, while maintaining strict confidentiality of all participants. This position performs routine to moderately complex clerical duties using independent judgment within established procedures. This position facilitates the warm, cohesive and effective hand-offs between program participants and other RRCA staff. Benefits Information Medical and Dental insurance options for employees and families Vision and Life insurance as well as other auxiliary insurance options 403(b) retirement plan with up to 6% matching contribution Health Savings Account and Flexible Spending Account options Paid vacation earned on a pro-rated basis according to worked/paid leave hours Paid Sick leave earned on a pro-rated basis according to actual hours worked Eleven paid holidays per year on a pro-rated basis according to hours worked Salary Description Offered At Wage Range: $19.87 - $21.49 per/hr.
    $19.9-21.5 hourly 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Sue Breesnee

    Customer service assistant job in Rathdrum, ID

    Responsive recruiter Position Overview: Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus based on experience Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $45,000.00 - $55,000.00 per year My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Post Falls, ID and help customers with their insurance and financial services needs, including: Auto insurance Home insurance Life insurance Retirement planning State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $45k-55k yearly Auto-Apply 60d+ ago
  • Part-Time Program Services Specialist- Aviation

    Gavilan College 4.1company rating

    Customer service assistant job in Spokane, WA

    Definition Part-Time Position (0.625 FTE) 25 hours per week with district benefits pro-rated based on FTE Under general supervision, to provide administrative, liaison and program support services for students in specialized College programs; and to perform related duties as assigned. Distinguishing Characteristics This classification performs administrative, technical and office support work in coordinating one or more of the College's student support services programs, working with a program manager. Responsibilities of this class include student and program advocacy, outreach and recruitment, and administrative functions such as budget projection and monitoring, maintaining and updating detailed records and financial accounts, and preparing periodic and special reports including those to the Chancellor's office. Assignments require incumbents to exercise judgment within established program and College guidelines. This class differs from Senior Program Services Specialist in that the latter independently provides such support for the most complex and critical programs. Ideal Candidate The ideal candidate is a highly organized and equity-minded professional who excels in both program coordination and administrative management. They bring strong skills in budget tracking, grant compliance, and financial reporting-critical to the success of the Aviation program. Proficiency with Excel, financial systems, and institutional software is essential, as is the ability to anticipate needs, resolve issues proactively, and work independently while upholding college policies and procedures. The successful candidate demonstrates initiative, critical thinking, and strong problem-solving abilities while fostering collaboration with the Dean, faculty, staff, and students. A commitment to inclusivity and student success is central to this role, with a focus on supporting historically underserved and underrepresented student populations. This position requires a balance of technical expertise and a student-centered approach, contributing to the overall excellence and impact of Gavilan College's Aviation Maintenance program in the community Essential Duties * Serves as liaison with, and represents the college's program to, external agencies on matters related to program funding, inter-agency program cooperation, services to or needs of specific clients/students, mandates, referrals, and other cooperation and coordination; · * Serves as liaison and contact with college staff regarding student needs, assistance, status and progress, special accommodations, program capabilities and limitations, production of materials, and related program matters; * Reads and interprets program regulations and drafts objectives, plans and procedures to ensure compliance; * Drafts and monitors the budget for the assigned program area; maintains expenditure records and prepares reports; works with the business office to resolve discrepancies; performs special budget tracking related to funding requirements; prepares invoices; * Collects, compiles, summarizes and analyzes program, student and client statistics; inputs to computer and maintains data bases for data tracking, reporting, communication, and outreach; * Prepares a variety of informational and required reports on program statistics, services, and activities; * Prepares a variety of written materials including correspondence, reports, brochures, publications, and other materials, working in collaboration with college departments and programs; * Determines eligibility of students for program services and benefits; * Recruits students for program services and college attendance through program benefits; * Provides program orientations for students, and explains policies, procedures and requirements to students and others; * · Monitors student/client status, needs and progress; * Confers with, advises and assists students on a variety of school, personal and program related issues, decisions and processes and makes referrals; * Identifies appropriate resources and services within the college and community, and assists students/clients by arranging appointments, assisting with applications, discussion with referral agency or individual, and other coordination; * Makes presentations to various groups to promote program utilization and understanding of issues related to the program and the individuals it serves; * Arranges or prepares and conducts special training for students/clients, college staff, and others; * Coordinates special events related to the program such as conferences and workshops; * Identifies, obtains and maintains special resources for students/clients served and staff; * Attends, conducts and/or participates in a variety of committees and meetings; * Provides a variety of responsible office support for the program. Minimum Qualifications, Education, and Experience Knowledge of: * Federal, state and other regulations pertaining to the program area. * Procedures and requirements for student program eligibility. * Program and service needs of students served by the program area. * Principles and practices of program planning, budgeting and monitoring. * Computer use and desktop applications software pertinent to the assigned area. * English grammar, spelling and punctuation. Skill in: * Planning and delivering effective oral presentations to groups. * Reading, interpreting and applying regulations, policies, and procedures related to the program. * Planning and tracking program budgets. * Drafting and implementing program plans, objectives and procedures. * Representing the program at a variety of internal and external committees and meetings. * Establishing and maintaining a variety of records, data and required reports. * Preparing effective written reports and correspondence. * Planning and coordinating special events related to the program. * Establishing and maintaining effective working relationships with those contacted in the course of the work, including working with students with special needs. Other Requirements: Must possess a valid California driver's license and have a satisfactory driving record; specified positions within this class may require certification of bilingual skills. ILLUSTRATIVE EDUCATION AND EXPERIENCE: An Associate of Arts degree with major coursework in business or public administration, or an area which would provide program-specific knowledge and skills, and two years of experience in program administration, analytical or instructional support. PHYSICAL CHARACTERISTICS: The physical abilities involved in the performance of essential duties are: Speech and hearing to communicate effectively in individual and group settings; manual dexterity to operate keyboards and manipulate papers; vision to read text, forms and computer screens; mobility to travel to committee meetings and conferences off campus.
    $45k-52k yearly est. 1d ago
  • WELLNESS SERVICES SPECIALIST (PART TIME)

    Marimn Health

    Customer service assistant job in Plummer, ID

    Marimn Health All positions are filled based on Tribal Preference. We conduct pre-employment drug screening. Start Over with Job Search Returning Applicant? Login Now WELLNESS SERVICES SPECIALIST (PART TIME) Job Code:2025-WC-005 Location:WELLNESS CENTER Preferred Experience:Entry Level Minimum Experience:Entry Level Job Category:Regular Part Time Come work for Marimn Health - voted one of the Best Places to Work in the Inland Northwest every year since 2018 and Modern Healthcare's Family Friendliest Employer in 2020! Fantastic benefits, flexible schedules, paid holidays and ability to choose vacation times! Your employer paid benefits include: * Medical, Dental, Prescription, and Vision for employee and all legal dependents. * 401(k) plan with 10% employer match after 1 year of employment. * Employer paid life insurance. * Short and long term disability. * Generous PTO with the ability to earn additional personal days. Please note that this position is in Plummer, ID. Carpool opportunities are available. QUALIFICATIONS: High school diploma or GED required. Preference will be given to applicants with current lifeguard certification, previous instructor experience, current CPR certification and/or Fitness Certification. Required training must be completed within six months of hire. Must have basic computer proficiency and demonstrated attendance history. Must be able to work flexible hours, including nights, weekends and holidays. ADA ESSENTIAL FUNCTIONS: * Hearing: within normal limits with or without use of corrective hearing devices. * Vision: adequate to read 12-point type with or without use of corrective lenses. * Must be able to verbally interact with staff, clients, and public. * Manual dexterity of hands/fingers for writing and data entry. * Able to lift up to 100 lbs. * Standing >25% of the day. * Walking >50% of the day. * Pushing up to 60 lbs. * Pulling up to 60 lbs. * Rescue assist up to 300 lbs. RESPONSIBILITIES: * Maintains a positive peer relationship and performs as a team player. * Plans and prioritizes to maintain a time and attendance record which complies with company policy. * Provides excellent internal and external customer service assistance, providing knowledgeable and appropriate information to customers. * Works independently in a very detail oriented manner and meets deadlines. * Employee reports to work in a timely manner. * Employee utilizes breaks and meal periods to care for personal business outside of the work area. * Employee completes work assignments in a timely manner and appropriately exits the work area in a timely manner. * Employee appropriately utilizes Time and Attendance for clocking in and out and schedules absences in advance when possible. * Employee is regularly available for scheduled work shifts regularly and communicates absence to supervisor in a timely manner. * Be a positive role model to all members/patients. * Ability to answer the telephone with demonstrated professional phone etiquette, accepting coaching on needed skills to perform task. * Be a positive team member with an ability to actively rotate in assignment to monitor the pool deck/fitness floor/gym/front desk coverage assignment. * Ensures recreation facilities are safe, clean, and equipment operates correctly. * Monitors activities to ensure facility policy and regulations are followed and enforced, while being consistent and fair at all times. * Completed daily checklists to ensure all opening/mid-day/closing tasks have been done with a focus on ensuring member safety. * Monitors the use of equipment within the Wellness/Coeur Center, supporting and re-directing usage as needed to ensure safety. * Communicates directly with members to determine needs and interests, seeking support as needed * Campaigns to promote fitness, aquatics, recreation, youth and cultural programs. * Handles point-of sale transactions, billing payment drop-offs, and collects and records fees for snack/juice bar and pro shop. * Other duties as assigned.
    $26k-35k yearly est. 55d ago

Learn more about customer service assistant jobs

How much does a customer service assistant earn in Spokane, WA?

The average customer service assistant in Spokane, WA earns between $30,000 and $45,000 annually. This compares to the national average customer service assistant range of $26,000 to $42,000.

Average customer service assistant salary in Spokane, WA

$37,000
Job type you want
Full Time
Part Time
Internship
Temporary