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  • Automotive Tool Sales/Route Manager - Full Training

    Mac Tools 4.0company rating

    Customer success manager job in Denver, CO

    Invest in Your Success with Mac Tools Are you ready to be your own boss and build a thriving business? Mac Tools offers a unique opportunity to own and operate a successful franchise. With a strong credit profile and the right financial foundation, you can unlock the potential to achieve financial independence and a fulfilling lifestyle. As a Mac Tools franchisee, you will enjoy the freedom and flexibility of running your own business without the overwhelming burdens of startup. Mac Tools offers a family-oriented culture; supported by Stanley Black and Decker - the largest tool company in the world - giving you the best of both worlds. Key Benefits of Mac Tools Franchise Ownership Exclusive Territory: Build a loyal customer base in your protected territory. Mac Tools currently has over 1,250 existing franchisees with opportunities available in all fifty states, including Puerto Rico and across Canada. Proven Business Model: Benefit from an award-winning system that has earned accolades including Fastest Growing Franchise, Top 100 Franchise, Franchise 500, and more. World-Class Training: Gain the skills and knowledge you need to succeed via classroom and field-based sales training at our headquarters. Ongoing Support: Receive continuous guidance and assistance, including national marketing support with motorsports branding, sales flyers, videos, etc. Strong Brand Recognition: Leverage the brand power of Mac Tools and Stanley Black and Decker - the largest and fastest growing tool company in the world. Financial Flexibility: Explore various financing options to fit your needs. Financial Requirements To qualify for a Mac Tools franchise, a strong credit profile and an initial down payment are essential. Your financial strength is a key factor in our franchise approval process, and we have lower start-up costs than many other franchise opportunities with a variety of financing options. Our Veterans Program offers vets or their spouse credits of up to $25,000 towards inventory purchases. Ready to Take the Next Step? Are you a qualified entrepreneur ready to invest in and operate a Mac Tools franchise? Complete our quick mobile application to start your journey towards financial independence. Our team can get you scheduled for one of our free Discovery Days, providing the opportunity to meet current Franchisees and experience the business first-hand. Mac Tools , a division of Stanley Black & Decker Inc. 5195 Blazer Parkway Dublin, Ohio 43017
    $48k-55k yearly est. 13d ago
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  • Customer Success Manager

    R Systems 4.5company rating

    Customer success manager job in Denver, CO

    Travel required for a week every month. Experience in Large scale call center operations is preferred R Systems is a leading digital product engineering company that designs and develops chip-to-cloud software products, platforms, and digital experiences that empower its clients to achieve higher revenues and operational efficiency. Our product mindset and engineering capabilities in Cloud, Data, AI, and CX enable us to serve key players in the high-tech industry, including ISVs, SaaS, and Internet companies, as well as product companies in telecom, media, finance, manufacturing, and health verticals. We Are Great Place to Work Certified in 10 countries with a full-time workforce [India, USA, Canada, Poland, Romania, Moldova, Indonesia, Singapore, Malaysia & Thailand]! We are recognized as one of the Best Tech Brands 2024 by the Times Group and India's Top 500 Value Creators 2023 by Dun & Bradstreet. Company Link: : Be Part of the Connection As a Client Success Manager on the Operational Analytics & Innovations (OAI) you will drive the vision and execution of the OAI Product & Services and will be responsible for defining, prioritizing, and assessing the work of the development team, ensuring that products meet customer needs and align with strategic goals. You will also be responsible for monitoring adherence and pushing reporting on progress to goals. Here are some of the responsibilities: Lead discussion & calibration sessions to align on product request and expected output Plan and execute on stakeholder product request by ensuring constant alignment of the objective Assist, train and lead product rollout plan Build important business relationships with clients. Understand customer needs and participate in brainstorming solutions Promote the products created to support meeting company goals Initiate, foster and cultivate business relationships How You'll Make an Impact Client Engagement, discovery and relationship management Collaborating closely with cross-functional teams, including Operations, AI engineering, analytics teams, behavioral analytics staff, design, learning & development, to deliver high-quality products. Creating detailed user stories and acceptance criteria, ensuring the development team has a clear understanding of requirements. Acting as the primary point of contact for stakeholders, communicating product vision, goals, and progress. Ensuring timely delivery of product releases and updates. Travel around a week each month Required Skills: 7+ years of experience in Client Engagement, Client success, enterprise relationship management solutioning, Implanting and training technical products; Large scale call center operations, chat and digital support Why Join R Systems?Frequent Internal Hackathons: Engage in dynamic competitions with exciting prizes to keep your skills sharp. Cultural Celebrations: Strengthen our familial bonds through shared celebrations, fostering a sense of community. Diverse Project Exposure: Work on a variety of projects across sectors like Healthcare, Banking, e-commerce, and Retail, collaborating with leading global brands. Centre of Excellence (COE): Benefit from technical guidance and upskilling opportunities provided by our team of technology experts, helping you navigate your career path. E-Learning Platform: Gain access to comprehensive e-learning platforms coupled with a robust mentorship program to enhance your skills. Open Door Policy: Embrace a culture of mutual support, respect, and open dialogue, promoting a collaborative work environment. If you are passionate and excited about working in a fast-paced, innovative environment, we would love to hear from you! #LI-AP2 R Systems is an equal opportunity employer that does not discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, age, or any other characteristic protected by law. We strive to build a team that reflects the diverse communities we serve, and we actively encourage applications from individuals of all backgrounds and experiences. Our commitment to equal opportunity extends to all aspects of employment, including recruitment, hiring, training, promotion, and benefits. Employers have access to artificial intelligence language tools ( AI ) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
    $58k-86k yearly est. 3d ago
  • Client Manager - US Large Market

    American Express 4.8company rating

    Customer success manager job in Denver, CO

    At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. Job Responsibilities: + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. Qualifications: + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023616
    $89.3k-150.3k yearly 2d ago
  • Customer Success Manager

    Ringcentral, Inc. 4.6company rating

    Customer success manager job in Centennial, CO

    * Candidate must reside in MST or PST state* Say hello to opportunities. It's not everyday that you consider starting a new career. We're RingCentral, and we're happy that someone as talented as you is considering this role. First, a little about us, we're a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It's designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. This is where you and your skills come in. We're currently looking for: The Customer Success Manager serves as the direct support function to some of RingCentral's most valued and high-profile customers. As a critical piece of our land and expand efforts you will be a point person for our larger customers and will interface and orchestrate internal efforts with acquisition, implementation, technical support, etc. You will be positioned as a subject matter expert and all-around resource for servicing client's needs. To succeed in this role you must meet the following requirements: Develop strong customer relationships and serve in the role of RingCentral trusted partner. Proactively drive adoption across RingCentral's multiple product technology stack to ensure customers are maximizing ROI. Ensure customer satisfaction: facilitate QBRs, execute on mutual success plans, address technical demands, engage appropriate resources to ensure issues are being handled and escalated in a timely matter. Mitigate churn risk and protect portfolio MRR growth. Maintain and grow monthly recurring revenue for RingCentral's most valued customers. Project Management - quarterback internal and external initiatives. Act as sales liaison, build internal relationships to help drive growth expansion inside of the account, manage partner relationship to better support premium RingCentral customers. Partner cross-functionally with support, professional services, sales and marketing segments to create customer success that drives positive customer satisfaction and account growth. Execute and build out an Adoption strategy through consistent weekly, bi-weekly or quarterly business reviews to have a proactive approach with the account base. Desired Qualifications: 3 to 7 years plus of direct and verifiable major accounts-level customer success experience. Proven track record of success with a verifiable history of exceeding customer satisfaction and adoption goals. Driven by personal, team and company achievement with a commitment to excellence. Possess that rare blend of technical expertise and sales acumen wrapped in a strong customer-centric mentality. Strong analytical, problem-solving and dot-connecting skills with the ability to develop quick, accurate situational awareness. Enterprise-ready, solution-oriented mindset to understand and solve complex customer issues. Experience and comfort interacting with and influencing C-level executives. Strong communication skills - written and verbal - with understanding of situational best practices. Excellent presentation skills - from small to large audiences. Ability to lead, manage or influence both internal RingCentral resources as well as customer resources to achieve successful outcomes. Experience with VoIP technology, Contact Center technology and terminology including SIP, RTP, QoS, COS, and codecs preferred. Knowledgeable in advanced network troubleshooting and terminology including LAN/WAN, Routers, Firewalls, Switches, PBX deployment, TCP/IP (IPv4) preferred. BS or equivalent education and relevant experience What we offer: Comprehensive medical, dental, vision, disability, life insurance Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits 401K match and ESPP Paid time off and paid sick leave Wellness programs including 1:1 coaching and meditation guidance Paid parental and pregnancy leave and new parent gift boxes Family-forming benefits (IVF, Preservation, Adoption etc.) Emergency backup care (Child/Adult/Pets) Parental support for children with developmental and learning disabilities Pet insurance Employee Assistance Program (EAP) with counseling sessions available 24/7 Free legal services that provide legal advice, document creation and estate planning Employee bonus referral program Student loan refinancing assistance Employee perks and discounts program RingCentral's Global Service and Support team leads the post-sale experience for our customers-making sure their every need is met, and that they're able to use our products effectively and easily. As our customers' central point of contact, you'll champion their needs, share deep product knowledge, provide innovative solutions, and build relationships that show our customers what powering human connection really means. RingCentral's work culture is the backbone of our success. And don't just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now. About RingCentral RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone(MVP) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world. RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you. If you are hired in Colorado, Nevada, Washington, California the compensation range for this position is between $70,700 and $113,000 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.
    $70.7k-113k yearly 2d ago
  • Strategic Healthcare Account Manager

    Informatica LLC 4.9company rating

    Customer success manager job in Parker, CO

    Strategic Account Manager - Healthcare West The Strategic Account Manager directly sells enterprise software solutions across the scope of our products and increase incremental license and subscription revenue. You will develop the relationship within assigned accounts/territory and maximize Informatica's footprint within them. You are a collaborator across our organization partnering with; pre-sales, professional services, marketing, channel management, finance and customer support, and external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer's location is expected and necessary to the performance of the role. Travel is up to and may exceed 50%. You will report to the Senior Regional Sales Director. Your Role Responsibilities? Here's What You'll Do You will expand sales within our accounts while building relationships with main decision makers. You will develop a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica's solutions to customer requirements. Real-time documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments). Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans. Collaborate with Marketing to develop a plan for the accounts, to include events, seminars, and roadmap sessions. Promote Informatica's products, maximizes brand recognition and mindshare at all levels, and publicize success stories. Provide customer feedback to team members for product, systems, and process improvements. At this level, incumbents will have subject matter expertise in selling our products and services. Assigned accounts are the largest and the most complex, where assigned quota is typically highest among the portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.) You sell-to and work with the senior-most customer executive and CXO-level decision makers. What We'd Like to See Hold broad expertise or unique knowledge to contribute to development of our goals and achieve our goals in creative ways. Industry understanding of the customer's decision-making process, goals, strategies, and goals. Exhibits confidence and expertise with presentations, financial analysis, negotiation and closing skills at all levels of customer engagement. Hold a complete understanding of the business and technical contexts of accounts. Lead by example on accounts and compels others to get on board. Mentor others at consultative effectiveness and establishing trust with internal and external customers. Deep knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and Business Intelligence software concepts and products. Role Essentials BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience Minimum 8+ years of relevant professional experience
    $93k-121k yearly est. 5d ago
  • District Sales Manager

    Avion & Acella Pharmaceuticals

    Customer success manager job in Denver, CO

    Alora Pharmaceuticals is a rapidly growing Specialty Pharmaceutical company. We are seeking a sales leader with a proven track record of success in building and leading top performing sales people. The District Sales Manager (DSM) is responsible for the development and performance of all sales activities in the assigned market. This position directs a sales team (approx. 10 sales representatives) by providing leadership towards the achievement of maximum profitability and growth in line with company vision and values. The DSM will need to observe and identify market opportunities and challenges and subsequently develop, plan, implement, and follow through with action plans to positively influence opportunities and challenges within their team; this includes the development of team members towards corporate growth. This is a field based position. Westcoast, The ideal candidate will preferably live in the Phoenix, Denver or Salt Lake City area. Position Requirements Bachelor's degree from an accredited college or university. Minimum of 5 years' experience in the medical and/ or pharmaceutical industry, previous management experience required. Ability to travel frequently. Excellent written and oral communication skills as well as the ability to interface with different departments throughout the organization. Advanced interpersonal skills to work with individuals in the delivery of coaching and performance feedback. Must have strong problem-solving skills with the ability to think through and solve issues creatively. Ability to build rapport and relationships by interacting effectively with employees and external contacts (i.e. MD and office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action. Highly effective organizational skills. Advanced presentation skills for the delivery of training and other corporate materials Advanced business analytical skills to identify trends, opportunities and threats to then determine actions to drive business or overcome challenges. Strong documented sales results. Demonstrates solid clinical product knowledge. Computer Skills; Word, PowerPoint, Excel and Outlook. Some overnight travel may be required. Candidates must be able to successfully pass pre-employment background, motor vehicle and drug screen. Previous sales management or sales leadership experience required. BENEFITS: Base salary + uncapped incentive compensation Full benefits package including medical, dental, vision and disability coverage 401(k) with company match Maternity, paternity and adoption leave Three weeks paid vacation, 10 paid holidays plus floating holidays and sick leave Alora Pharmaceuticals realizes that our success as an organization is dependent upon our people. We seek aggressive, success oriented and flexible sales leaders. If you are motivated by competitive incentive compensation and career advancement measured by proven successes. Equal Opportunity Employer Alora Pharmaceuticals, LLC is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, ethnicity, age, disability, veteran status, marital status, or any other characteristic protected by law.
    $54k-87k yearly est. 4d ago
  • National Channel Manager

    Astound 4.2company rating

    Customer success manager job in Denver, CO

    Astound is a leading provider of internet, WiFi, mobile, and TV services, dedicated to connecting communities and empowering lives through innovative technology. We also keep businesses connected with dependable fiber infrastructure and internet solutions backed by award-winning service, helping organizations thrive in an increasingly connected world. At the forefront of digital transformation, we continuously evolve our offerings to meet the dynamic needs of our customers-delivering reliable connectivity and groundbreaking digital experiences. Our commitment to excellence extends beyond infrastructure. We invest in our people through personalized training, coaching, and a supportive work environment that fosters growth and opportunity. Employees are empowered to represent a superior telecommunications company while making a meaningful impact in the communities we serve. We offer a robust benefits package that includes rewards, recognition programs, and employee discounts-ensuring our team members are supported in both their professional and personal journeys. At Astound, we believe in creating astounding possibilities for everyone, everywhere. Where you will work: This individual may be based remotely preferably in the greater Seattle, WA or Portland, OR area with the availability to travel to the nearest office as needed. A Day in the Life of the National Channel Manager: Supports team with the evaluation and assessment, as to bid or no-bid, of wholesale opportunities. Ascertain and negotiate scope of work and pricing with Sales, Engineering and customer, as needed Work with SEs and Sales and Senior offer management team as needed to create offer content, written narratives for complex and non-standard offers and customer presentations. Create Quote documents and/or fill out RFP/RFQs as directed by Senior Offer Management. Identify, recruit, and manage key channel partners, and strategic alliances. Establish strong relationships with partners, providing support, training, and guidance to enhance their sales effectiveness. Collaborate with internal teams (Sales engineering, marketing, product development, and operations) to align sales initiatives with business objectives. Sales Support Supports team with Creating and Reviewing Contracts, ASRs and PONs. Responds to customers on Installs, Changes (Renewals/upgrades/etc) and Disconnects. Hands off to Senior OM team, Implementation, Sales and Account management as needed. Develop and execute a comprehensive channel sales strategy to drive revenue growth and market expansion. Monitor channel performance, analyze sales data, and implement strategies to optimize partner success. Suggest innovative incentive programs to drive partner engagement and sales growth. Stay informed on industry trends, competitive landscape, and emerging technologies to identify new opportunities. Develop and manage forecasting and reporting to ensure visibility into partner sales performance. Represent the company at industry events, trade shows, and partner meetings to strengthen brand presence. Other Duties As Assigned What You Bring to the Table: 5+ years of experience in channel sales, business development, or partner management within the telecommunications industry. Excellent analytical, verbal, written, presentation and Excel skills Ability to work with diverse teams to facilitate and achieve results Ability to communicate with management, team leaders, and customers Detail, quality and timeline-oriented Exhibits commitment, resilience, accountability and teamwork Familiarity with Microsoft Office applications Proven track record of achieving and exceeding sales targets through channel partnerships. Strong knowledge of telecom products and services, including wireless, VoIP, broadband, or enterprise solutions. Exceptional communication, negotiation, and relationship-building skills. Ability to develop and execute strategic sales plans with measurable success. Proficiency in CRM and sales analytics tools. Willingness to travel as needed to meet partners and attend industry events. Education: Bachelor's degree in Business, Marketing, Communications, or a related field or equivalent experience. We're Proud to Offer a Comprehensive Benefits Package Including: 401k retirement plan, with employer match Insurance options including: medical, dental, vision, life and STD insurance Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization Floating Holiday: 40 hours per year Paid Holidays: 7 days per year Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws Tuition reimbursement program Employee discount program *Benefits listed above are for regular full-time position Base Salary: The base salary range for this position is $80,000-$105,000 annually, plus opportunities for bonus, benefits and commission, if applicable. The base pay range represents the low and high end of the hiring range for this job. Actual pay will vary and may be above or below the range based on various factors including but not limited to relevant skills, experience, and capabilities. It is specific to Texas and may not be applicable to other locations. Commissions at plan: Targeted commissions at full attainment are sixty-thousand annually. Our sales total compensation offers the potential for significant upside above targeted earnings for those who overachieve their sales targets. Our Mission Statement: * Take care of our customers * Take care of each other * Do what we say we are going to do * Have fun Diverse Workforce / EEO: Astound is proud to be an Opportunity Employer, and we are dedicated to cultivating an inclusive workplace where employees feel valued, respected, and empowered. Discrimination of any kind has no place here. We are committed to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, gender, pregnancy, childbirth and related conditions, national origin, age, physical and mental disability, marital status, sexual orientation, genetic information, military or veteran status, citizenship, or other status or characteristic protected by applicable law. We strive to create a culture that celebrates our differences and promotes fairness and inclusivity in all aspects of our business. FCO (For San Francisco Candidates Only): Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. CCPA Employee Privacy Policy (For California Candidates Only): Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $80k-105k yearly 2d ago
  • National Strategic Account Manager-West Coast (Colorado, Washington, or NorthernCalifornia)

    Sunbelt Rentals 4.7company rating

    Customer success manager job in Denver, CO

    Join Our Team! Sunbelt Rentals strives to be the customer's first choice in the equipment rental industry. From pumps to scaffolding to general construction tools, we aim to be the only call needed to outfit a job site with the proper equipment. Not only do we offer a vast fleet that ranks among the best in the industry, we pair it all with a friendly and knowledgeable staff. Our employees are our greatest asset, and although we present a comprehensive equipment offering, our expertise and service are what truly distinguish us from the competition. We pride ourselves on investing in our workforce and offer competitive benefits, as well as extensive on-the-job training for all eligible employees. As a highly successful national company, we are constantly looking for talented individuals to support our growth. If you are interested in pursuing a rewardingcareer, we invite you to review our opportunities! Job Description Summary The selected candidate must reside in Colorado, Washington, or Northern California. National Strategic Account Manager Are you seeking an entrepreneurial, empowering workplace that allows you to: * Develop a career track * Leverage your current skills while developing new skills * Work with an incredible team of people Sunbelt Rentals--the fastest growing rental business in North America--is seeking a National Strategic Account Manager. As a National Strategic Account Manager, you will increase the number of business affiliates of members of Sunbelt's Strategic Account Program whom conduct business with Sunbelt on a regular and increasing basis. Provide consistent communication to the Key Account Group to build enthusiasm and acceptance of this program at both the field level and senior management level. DUTIES & RESPONSIBILITIES: * Coordinate sales calls with local Sales Reps on Strategic Account affiliates * Develop relationships with the targeted Strategic Account offices within their assigned territory with the goal of becoming the first call with these customers. * Identify other regional or national companies within their assigned territory, beyond the existing Strategic Accounts, where a concentrated focus would result in (minimum) rental revenue gains in excess of $100,000 per year. * Would be limited to (6) of these targeted customers for compensation purposes. These targets would need to fit one of the three requirements for inclusion in the Strategic Account Program - (1) target co. operates from a Preferred Supplier list, and Sunbelt is not included on the list; (2) target company utilizes centralized rental equipment for a multi-state area; or (3) target company is focused on providing industrial contractor services. * Develop a list of Sales Reps assigned to each Strategic Account affiliate and follow-up with them every 2 weeks to track progress and assess effectiveness of marketing effort. Note success stories in weekly activity report. * Provide detailed travel schedule (4 weeks out) updated every 2 weeks. * Attend national and regional trade shows as necessary. * Keep TM's and VP's apprised of daily activities (TM's) and weekly activities (VP's) * Identify major problems/issues at the Sales Rep level which can be addressed via training or action at the TM level. * Sales Reps overly concerned with a customer's National Pricing vs. making a call. * Improved communications to Sales Reps and Rental Managers regarding products, services, pricing and customer specific information. * Perform other duties assigned as assigned by the manager. QUALIFICATIONS: * High School Diploma + 10 years' work experience or College degree and 6+ years' work experience * 6-8+ years in Outside Sales or Sale Management role. Documented successful territory management showing consistent revenue growth. * Previous job related overnight travel required. * Comfortable cold calling on new accounts. * Basic Microsoft Office and Wynne RentalMan (a plus but not required) * Teamwork skills * Comfortable calling on jobsites and corporate office. * Ability to incorporate the Specialty Businesses into their presentations and product offerings. * Specific specialty product training to be provided by the various Sunbelt experts - IRG, Scaffolding, P&P, Compressed Air Solutions, Ashtead Technologies, Scaffolding, P&P, Compressed Air Solutions, Ashtead Technologies. * 75% to 85% travel time. * This individual will work from their homes so no relocation required, although significant travel will be involved. * Positions available on the West Coast, Central, and East Coast. The above description covers the principal duties and responsibilities of the job. The description shall not, however, be construed as a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. The physical demands of this role require bending, squatting, crouching, reaching, lifting 50 pounds or more, and working indoors/outdoors when required by the job. The above description is not a complete listing of all miscellaneous, incidental or similar duties which may be required from day to day. Reasonable accommodations may be made to comply with applicable laws. Sunbelt Rentals is an Equal Opportunity Employer - Minority/Female/Disabled/Veteran and any other protected class.Base Pay Range: $116,940.00 - 160,792.50 Total compensation package includes base pay, company vehicle, and robust commission plan. Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. Please visit careers/ for more information on our benefits and to join our Talent Network. Sunbelt also provides a comprehensive benefits package to its full-time employees. This package includes: Health, Dental and Vision plans 401(k) Match Volunteer time off Short-term and long-term disability Accident, Life and Travel insurance, as well as flexible spending Tuition Reimbursement Options Employee Assistance Program (EAP) Length of Service Awards You will become eligible for benefits on the first of the month following 30 days from your start date. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service 5 sick days 6 holidays 2 half day holidays 2 floating holidays 1 inclusion day 1 volunteer day Gear up for an exciting career! Sunbelt Rentals supports service members. Veterans encouraged to apply.
    $42k-62k yearly est. 3d ago
  • Manager, Commercial Sales, Owners

    Procore 4.5company rating

    Customer success manager job in Denver, CO

    Procore is looking for a Manager, CommercialSalesto lead, mentor, and develop a team of Account Executives focused on acquiring new Commercial business through inside sales, technical demonstrations, and supporting deals to close, and more. In this role, you'll drive a high-performance, high-accountability culture. You'll develop and own key performance indicators (KPI) for the Account Executive team while consistently monitoring and tracking results, and driving team execution to meet and exceed sales goals. If you're looking for the opportunity to thrive in a sales management role while playing a critical part in generating revenue-this is the role for you! This position reports to Director, Owners Sales, and is fully remote. We're looking for candidates to join us immediately. What you'll do: Lead a team of Account executives to develop and close lead opportunities, resulting in new revenue for Procore Attract, hire, and retain high performing Account Executives through multiple recruiting channels Drive a performance culture within the Account Executive team Provide training and support to the team to better understand the role, Procore's products (industry, market, proposition), and best practices for inside sales Regularly conduct call and presentation reviews Consistently conduct pipeline and deal reviews with reps; help reps win deals via onsite presentations, negotiations, and deal strategy Work closely with sales leadership and reps to ensure lead quality, quantity, and proper follow up Provide detailed analysis and reporting on the team's performance as well as accurate forecasts to sales leadership based on individual performance and historical trends Identify and implement process improvements to drive efficiency and productivity What we're looking for: Bachelor's degree and/or relevant work experience 5+ years in quota-carrying software sales (preferably in a SaaS environment) 3+ years of management experience in a sales environment Track record in hiring, developing, and promoting inside sales representatives Proven experience selling via product demonstrations, email, and social selling Experience using and implementing a sales methodology Consistent track record of 100%+ of quota achievement as an individual contributor Demonstrated experience with Salesforce Excellent interpersonal, oral, and written communication skills Additional Information Base Pay Range: 120,800.00 - 166,100.00 USD Annual On Target Earning Range: 241,600.00 - 332,200.00 USD Annual This role may also eligible for Equity Compensation. Procore is committed to offering competitive, fair, and commensurate compensation, and has provided an estimated pay range for this role. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. For Los Angeles County (unincorporated) Candidates: Procore will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. A criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment: 1. appropriately managing, accessing, and handling confidential information including proprietary and trade secret information, as well as accessing Procore's information technology systems and platforms; 2. interacting with and occasionally having unsupervised contact with internal/external customers, stakeholders, and/or colleagues; and 3. exercising sound judgment.
    $79k-98k yearly est. 2d ago
  • Sales Manager

    White Orchid Interiors

    Customer success manager job in Denver, CO

    Job Title: Sales and Business Development Leader Company: White Orchid Interiors Employment Type: Full-time Industry: Interior Design & Home Staging Last Updated: January 9, 2026 About White Orchid Interiors White Orchid Interiors is a leading provider of home staging services in Colorado. We partner with homeowners and real estate agents to transform properties into captivating spaces that appeal to potential buyers. Our team of talented designers is passionate about creating an interior atmosphere to maximize the potential of each home we stage. About the Role We are seeking a highly motivated and results-oriented Sales and Business Development Leader to join our team. In this role, you will be the driving force behind generating new business and fostering lasting relationships with Corporate Clients in the Builder , Developer and Investor segments. You will be primarily responsible for identifying prospects, creating new relationships, presenting our services, and closing sales among Corporate Clients. Key Responsibilities Proactively search for prospects in Corporate Client segments. Develop relationships with Corporate Clients to generate new and repeat sales. Create proposals that accurately reflect client goals and property requirements. Negotiate pricing in alignment with company policies and sales metrics. Maintain accurate records of interactions and activities in our Salesforce CRM. Meet or exceed monthly Corporate Client sales quota. Collaborate with Design and Operations Teams throughout the process. Take on additional sales responsibilities as required by Management. Qualifications Proven track record in a quota driven sales role. Familiarity with Corporate players in the Colorado real estate market. Excellent communication and collaboration skills. Passion for interior design and an eye for style details. Ability to work independently and manage time effectively. Safe and clean driving record. Proficiency in Google Suite and Salesforce CRM. Compensation and Benefits Competitive annual salary of $60,000 paid $2,500 twice monthly. Commission on Sales above Monthly Quota. Paid time off and paid holidays. Company match in 401(k) retirement plan. Total compensation potential exceeding $100,000. To Apply Apply directly on LinkedIn and please submit your resume and a compelling cover letter outlining your relevant experience and qualifications to *****************************. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. This job description is compliant with the Colorado Equal Pay for Equal Work Act (EPEWA) and other applicable state and federal laws. We are committed to providing equal employment opportunities and a fair and inclusive work environment for all employees.
    $60k-100k yearly 3d ago
  • Roofing Sales Manager

    Kapella Roofing

    Customer success manager job in Centennial, CO

    Roofing Sales Manager - Lead with Integrity. Grow with Kapella. At Kapella Roofing, we're not just building roofs-we're building relationships. As a top-rated Denver roofing company with over 1,000 exterior improvement projects, our commitment to integrity, transparency, and professionalism sets us apart. We're seeking a dynamic Roofing Sales Manager to lead and expand our sales team, driving both residential and commercial projects to new heights. This role offers the opportunity to shape a team, influence company growth, and make a tangible impact in the communities we serve. Key Responsibilities: Recruit, train, and mentor a high-performing sales team. Drive sales across residential and commercial sectors in the Denver Metro area. Collaborate with estimators, operations, and leadership to ensure seamless project execution. Manage personal sales pipeline while supporting team members in achieving their goals. Develop and implement sales strategies aligned with company objectives. Qualifications: 5+ years of experience in roofing sales (residential, commercial, or both). 3+ year in a leadership or sales management role. Proven track record of meeting or exceeding sales targets. Strong understanding of the Denver roofing market and local regulations. Excellent communication, negotiation, and interpersonal skills. Why Join Kapella Roofing? Competitive Compensation: On-Target Earnings (OTE): $75,000 - $95,000+ Annually with uncapped commissions, bonus & team overrides. Growth Opportunities: Play a pivotal role in a company poised for expansion. Supportive Environment: Work alongside experienced professionals dedicated to excellence. Community Impact: Be part of a team that values giving back and making a difference. Comprehensive Benefits: Health insurance, paid time off, and professional development opportunities. Ready to Elevate Your Career? If you're a motivated leader with a passion for sales and a commitment to quality, we invite you to join our team. Apply today and be a part of Kapella Roofing's continued success. Job Type: Full-time Pay: $200,000.00 - $300,000.00+ total comp per year. Benefits: Dental insurance Health insurance Paid time off Vision insurance Compensation Package: Commission pay Performance bonus Uncapped commission Schedule: Monday to Friday Weekends as needed Experience: Roofing Sales Management : 5 years (Preferred) Commercial Roofing Sales Management : 3 years (Preferred) Work Location: In person
    $39k-73k yearly est. 5d ago
  • Customer Success Manager, Capital Management

    Rigup 4.4company rating

    Customer success manager job in Denver, CO

    RigUp is the source-to-pay solution built for energy. By combining purpose-built software with expert teams, we empower the world's leading energy companies and their suppliers to work better, together. Learn more about how RigUp is equipping everyone in the energy ecosystem to operate with greater speed and efficiency at rigup.com RigUp is hiring a Customer Success Manager responsible for leading our Capital Management implementations and ongoing client value delivery. As the key client point of contact, you will ensure our solution is set up to meet client needs and ensure a smooth implementation process for clients and their approved vendors. Our ideal candidate for this role will be a detail-oriented professional with a proven track record in project management, client relationship management, and excellent communication. This role will be exempt and will report to the Manager, Client Success. This is a full-time hybrid position and can be based in Austin, TX, Houston, TX, Midland, TX, or Denver, CO. Why Join us? Our Customer Success team at RigUp is on a mission to ensure all of our energy clients capture maximum value in using our innovative solutions. We are passionate about creating great experiences for our clients and vendors in our network. If you thrive in a dynamic environment, excel in delivering exceptional client experiences, and are passionate about solving problems and improving new processes, we want to hear from you! What you'll be doing: Leading implementation and client project execution Partner strategically with clients to assess their specific situations and needs. Map their current workflows, identify pain points, and implement solutions upon full rollout Develop and execute a client-specific project plan for the implementation of our Capital Management solution (including defining scope, objectives, timelines, and deliverables) Guide clients through the set-up process, including system configuration, user access, and platform training. Problem-solve alongside clients and Product/Engineering as needed In partnership with the RigUp Supply Chain team, develop a vendor onboarding strategy, including prioritization, communication cadence and templates, while updating Clients on progress or escalations Coordinate with the Vendor Operations team to ensure all vendors are fully onboarded onto the platform within required timeframes, ensuring adherence to compliance standards Collaborate with RigUp Product and Invoicing teams to establish account configurations and ensure successful vendor and client transactions. Ensure fast and thorough onboarding of new clients with close collaboration, while educating them on platform functionality and best practices to drive maximum value. Ensure no unnecessary delays in the implementation process, and continue to sell the customer on why implementing our solution is a high-value initiative Ongoing Client Account Management: Build and maintain strong relationships with existing and new users at Client to understand and champion their evolving needs. Serve as their primary point of contact throughout their lifecycle with RigUp Capital Management Create and align with clients on a Client Success Plan that will lead to client value, and identify areas for commercial opportunities and success with customers Monitor client usage of our solution and proactively identify areas for improvement (for clients, vendors, and RigUp) to maximize the value they are able to get from working with us Synthesize and champion client feedback internally. Partner with the product team to ensure customer feedback is reviewed and prioritized Maintain a high level of product proficiency and continually guide / train clients on new features, updates, and best practices to achieve their unique goals Cross-functional Partnership: Partner with Sales teams throughout the client lifecycle to ensure smooth renewals and proactively identify opportunities to upsell Partner with the leadership team to define client value, desired client outcomes, and the best in class approach to servicing our clients to ensure that our solutions not only meet but far exceed their expectations of value Experience and Education Requirements: 3-5 years experience and proven success in end-to-end project or client management that includes partnering with customers Proven ability to partner effectively with cross-functional teams and influence outcomes that lead to customer success Experience quickly learning new systems and tools and navigating them to understand root causes of issues or ways to make improvements Effective communication and relationship building skills Strong analytical and problem-solving skills, coupled with adaptability to address evolving client, vendor, and internal needs and unexpected challenges Exceptional organizational skills, including the ability to prioritize tasks, manage multiple projects simultaneously, and maintain attention to detail in a fast-paced environment A passion for delivering exceptional service and continuously seeking ways to enhance the client experience Undergraduate degree in Business, Operations, Engineering or a related field, or commensurate professional experience Additional experience preferred but not required: Experience working in the Oil & Gas industry or related energy fields Experience in account management with a proven track record of success Experience with data analysis and visualization Background in change management, helping customers navigate organizational change associated with the adoption of new software and processes Essential Job Functions: Regular, on-time attendance Ability to travel 25% of the time Ability to communicate effectively Ability to use office equipment such as a computer, copier and telephone Ability to use office computer programs such as e-mail, Google Docs, Microsoft Word, PowerPoint and Excel Occasionally remain in a stationary position, often standing or sitting for prolonged periods Constantly remaining in a stationary position, often standing or sitting for prolonged periods Ability to manipulate office equipment such as a computer, copier and telephone More than a job: Between now and 2050, global energy demand is forecasted to rise nearly 50%, which is a staggering number. With every step forward - AI, electrification, you name it - that bar may still get higher. RigUp is uniquely positioned to empower the biggest industry in the world to work smarter - and move faster - in the race to rise to this challenge. The world depends on it. We recognize that making an impact matters to you and we believe in providing an environment that fosters your growth. We use data to drive our decisions and improve the experience of the workers and clients we serve. With mutual respect for each other, we continually collaborate to find the best solution. We support you with: For eligible roles: Flexible paid time off for full-time employees Medical, dental, and vision insurance Telehealth 401(k) with company matching contribution Flexible remote work support where applicable WFH Contribution Wellness allowance Calm App Learning opportunities Financial planning support Parental leave Employee Assistance Program Pet Insurance Opportunity to earn bonus, commission, and/or equity Onsite Gym RigUp is committed to providing an environment where all people feel belonging, mutual respect, and the freedom to be their authentic selves. We welcome applicants of all gender identity and expression, sexual orientation, neurodiversity, educational background, religion, ethnicity, disability, age, veteran status, and citizenship. We'd love to learn what you can add to our team. Who we are: What began as a workforce management platform for Oil & Gas has since grown to serve the biggest companies in energy across both workforce and vendor management, absorbing much of the supply chain complexity these energy companies face and making it easier, faster, and safer to get work done. To date, RigUp has raised over $750M in funding from Founders Fund, Andreessen Horowitz, Bedrock Capital, Brookfield, and Baillie Gifford, along with others, and will continue to use these investments for strategic growth. We'd love to share more through the interview process and look forward to learning more about your journey.
    $63k-95k yearly est. Auto-Apply 4d ago
  • Manager, Customer Success - Enterprise SaaS

    Auror

    Customer success manager job in Denver, CO

    At Auror, we're empowering the retail industry to tackle theft and Organised Retail Crime, a $150 Billion problem globally. It's high volume crime that's increasingly organised in nature and is putting people, retailers, and communities at risk every day. Founded in New Zealand 13 years ago, we're working with some of the best and largest retailers in the world across the US, Canada, Australia, New Zealand, and the UK. Auror is connecting people and intelligence to reduce crime. We're using technology for good. In partnership with our leading retail partners, we need people with the passion, determination, and innovation required to overcome one of the world's largest problems. If you're looking to make a difference with and for the people dedicated to stopping crime, for good, then we want you on our team. We're also embracing the potential of AI to supercharge our impact-whether that's enhancing the way we detect trends, support our customers, or improve internal workflows. As a company, we're committed to responsibly incorporating AI into how we work and what we build, and we encourage all Aurors to be curious about how AI can elevate their work, regardless of role or function. The Role As our Customer Success Lead, you'll be responsible for guiding both the team and our customers toward meaningful outcomes. This role centers on enabling Customer Success team members to excel through coaching, support, and clear direction while shaping how we deliver value across the customer journey. You'll partner closely with internal and external teams to understand priorities, translate customer needs into action, and ensure smooth execution of pilots, rollouts, and long-term engagement plans. As the primary escalation point, you'll help the team navigate challenges, maintain momentum, and reinforce high standards of customer experience. You'll also influence how our Customer Success team evolves by contributing to team development, fostering an inclusive culture, and driving improvements in our processes, tools, and metrics. Collaboration is essential. You'll work with stakeholders across Product, Sales, and Retail Partnerships to achieve goals. Success in this role requires leadership, strategic thinking, and the ability to bring structure and clarity while keeping the team aligned and doing their best work. Practically this will involve: Leading, coaching, and empowering the customer success team to be successful in their roles Assisting the team with designing and delivering engagement plans and business reviews for our customers Working with our key stakeholders to understand their priorities and how Auror can add value Taking ownership of pilot and rollout plans and ensuring we have the resources we need to deliver Partnering with Sales to understand the requirements of incoming customers Collaborating with other Customer Success Leads - ensuring we are thinking globally but acting locally in how we're supporting our customers Working with Product to ensure successful roll-outs by sharing customer requirements, requests, and feedback on new product builds Being the escalation point for the customer success team Fostering a positive, inclusive team culture and participating in team development, including hiring, onboarding, career development, and performance management Striving to ensure continuous scalable improvements to customer success metrics, customer satisfaction (NPS), and internal processes and tools You'll be reporting to Ruby Arden, VP, Customer Partnerships. As the VP of Customer at Auror, I lead the Account Management and Customer Success team in North America. With a career spanning SaaS scale-ups like Vend and Timely, I bring over a decade of experience building high-performing teams that drive customer impact and long-term growth. I combine commercial acumen with a strong customer lens - building trust, driving momentum, and helping teams execute with focus. You can connect with me on Linkedin . Requirements A solid understanding of customer success fundamentals and what contributes to a successful customer journey Excellent leadership skills with experience in hiring, coaching, and mentoring high performing teams Strong collaboration, time-management, influencing and prioritization skills Experience developing strategic engagement plans for enterprise customers Have good problem solving skills with a natural affinity with technology and people. You enjoy tackling challenges and coming up with structured and strategic solutions Excellent active listening and communication skills - whether it be in person, on the phone, on instant messaging apps, video calls, email, or when writing guides for people Being a team player who flourishes in a fast paced, highly collaborative environment We are looking for people who demonstrate a strong alignment to our Guiding Principles (you can find these on our Careers page). Auror is committed to providing an inclusive and accessible application process to all candidates and we are actively working to improve diversity within the tech industry. We celebrate diversity and inclusiveness at Auror, regardless of (but not limited to) race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age. If you need adjustments to any part of our recruitment process because of accessibility reasons, please do not hesitate to let us know during the application process. We will work with you to identify adjustments that will allow you to perform at your best. Benefits What are the benefits like? Competitive salary range: Depending on level of experience of $115K - $135K (PL3) Employee share scheme: You'll own part of a company making a real difference! Flexibility: We are hard-working and outcome focused, but recognise there is more to life than work. We promote a healthy work/life blend. Shorter work weeks (at full pay): Everyone gets Friday afternoons off, so you can start your weekend early, and do more of whatever it is that makes you happy. Focus on mental and physical health: We understand how vital our health is and have policies to support your wellness, including Wellness Days, and up to $500 USD, for expert sessions every year. Health Care Plan (Medical, Dental & Vision): Auror covers 100% of the cost of your individual health insurance plan with Anthem & Metlife. Family-friendly: We offer comprehensive paid parental leave - 12 weeks for birth parents and 6 weeks for non-birth parents following birth, adoption, or surrogacy, available to all Aurors from day one. Personal growth: We support our team to participate in courses, conferences, or events that will help them develop their skills. Team love: We have regular team lunches and social events where most (if not all) activities are during work hours. What are the next steps? If you're excited about our mission and you have the experience and a passion for this role, please hit “Apply”. If you're not sure that you tick all the boxes but feel you're close to what we're looking for, please apply anyway! We're proud that Auror is a place where everyone can learn and grow so we'd love to hear from you. You'll be asked to submit a cover letter as part of your application. While this is optional we do encourage it, as we find cover letters can tell a story that resumes alone often cannot. Our hiring team love to understand what attracted you to this role and why you are excited about the opportunity to join Auror. Once you apply, you'll hear from us to acknowledge your application. If you have questions about any of the above, or if you have any accessibility requirements, we'll be able to help you from there.
    $115k-135k yearly 10d ago
  • Scholar Success Manager

    Daniels Fund 4.1company rating

    Customer success manager job in Denver, CO

    Opportunity (On-site) The Scholar Success Manager plays a vital role in advancing the mission of the Daniels Fund by ensuring Daniels Scholars are supported, empowered, and positioned for long-term success. As a leader within the Scholarship Program, the Scholar Success Manager reports to the Senior Vice President, Scholarship Program. In this role, the Manager leads core components of the Scholar Support strategy, oversees day-to-day execution of advising and engagement initiatives, and contributes to the continuous improvement of scholarship services. This position is instrumental in ensuring the one-on-one, relationship-driven scholar support approach continues to flourish as the program evolves. The Daniels Scholarship Program offers a comprehensive four-year college scholarship that combines financial assistance with personal, academic, and professional support. Each year, Scholars are selected from our four-state region of Colorado, New Mexico, Utah, and Wyoming, and they go on to attend colleges and universities nationwide. Since its inception, the Daniels Scholarship Program has provided more than $250 million in undergraduate scholarships to nearly 5,500 students, empowering them to succeed in college and in life. The Role To execute Bill Daniels' donor intent, the Scholar Success Manager will: Scholar Support Leadership & Operations Provide strategic oversight and leadership for Scholar Success, ensuring the delivery of consistent, high-quality service to scholars and partners. Build and maintain tools, resources, and guidance documents that support consistent scholar advising practices and advance coaching priorities. Maintain the Scholar Support travel calendar and coordinate with scholarship department associates to strategically plan school and regional visits within budget. Ensure Scholars experience a thoughtful, well-coordinated transition into alumni status, strengthening long-term engagement. Identify opportunities to streamline processes, enhance the Scholar experience, and improve the effectiveness of Scholar Support operations. Scholar Coaching & Support Directly support a cohort of Scholars, serving as their primary point of contact and providing regular communication, coaching, and guidance. Assess and process Scholar requests, including Comprehensive Plans, Leaves of Absence, Summer School, Study Abroad, Interterm Funding, Dismissals, and Funding Extensions, in alignment with program policy. Oversee and support verification of graduation plans. Program Development & Engagement Develop and implement programmatic opportunities, materials, and activities that build knowledge, strengthen leadership, enhance character development, and cultivate community engagement. Build and grow strong professional relationships with Scholars and college liaisons. Lead outreach to high school counselors, developing and executing strategies that deepen engagement and support application growth. Ensure all Scholar-facing materials are accurate and aligned with program expectations. Data, Reporting & Continuous Improvement Assess cohort success and program impact, including through the use of Salesforce and AI tools, providing data-driven insights that strengthen team performance and inform continuous improvement. Provide weekly reports to the SVP on outreach efforts and progress toward key scholar support outcomes. Perform additional responsibilities as assigned. The Person You are mission-oriented. You have a passionate commitment to Bill Daniels' mission and values and an eagerness to incorporate his thinking into programmatic activities. You understand first-hand the importance of the foundation always adhering to Bill Daniels' principles, style, and direction. You value and respect the Fund's uniqueness, reputation, and impact. You are aligned with Bill Daniels' values and stated priorities to advance his legacy. To learn more about Bill Daniels, please visit ********************************************** You are results-driven with a demonstrated desire for impact. You have an unyielding focus on impact and are driven by a desire to achieve outcomes. You are motivated by the pursuit of long-term objectives and a focus on metrics for impact. You are an effective planner and prioritizer. You enjoy managing and coordinating projects, especially the challenge of managing multiple projects simultaneously and projects with high levels of complexity. You are determined to achieve deadlines and adjust to changing priorities or challenges that arise. You have an eye for process and administrative efficiency. You see complex projects as discrete pieces and pathways to achieve the end goal and develop associated work plans. You are excellent at monitoring progress to goals and adjusting the path as needed. You are a project manager at heart with strong organizational, administrative and project management skills. You are self-driven and take initiative to drive administrative improvements within the department. You are a coach at heart with a passion for helping others achieve their goals. You build trusting relationships and empower others through guidance, encouragement, and accountability. You find purpose in helping individuals grow, overcome challenges, and achieve their aspirations. You embrace innovation and technology. You are energized by new tools and emerging technologies that can strengthen programs and streamline work. You see innovation as a way to enhance the Scholar experience and improve outcomes. Compensation and Benefits The compensation for this position will be in the range of $110,000 to $130,000 and is commensurate with experience and qualifications. Daniels Fund offers a comprehensive package of benefits including paid time off, paid holidays, health, dental, vision insurance, LTD, life insurance, a matched 401k retirement plan and a host of additional benefits.
    $110k-130k yearly 12d ago
  • Customer Success Manager

    Professional Security Alliance Inc. 3.7company rating

    Customer success manager job in Westminster, CO

    Description: The Customer Success Manager is an integral part of our support team and is instrumental in not only maintaining strong relationships with our customers but also ensuring seamless customer service and operational processes. As the manager, you play a critical role in shaping the strategic direction of customer engagement, driving customer satisfaction, retention and growth while leading a high-performing team dedicated to excellence. You strive to enhance customer satisfaction, drive the team to utilize relevant technology, standard operating procedures and contribute to the overall success of our clients, ensuring that our customer service and order management processes not only meet, but exceed our customers' expectations. Because we strive to be the single most valued relationship with our customers, you will be highly appreciated and respected, as your work is imperative to our ongoing growth. You are extremely detail-oriented, people-focused, solution-minded, have excellent verbal and written communication skills with critical thinking abilities. PSA is the world's largest systems integrator cooperative made up of the most progressive security and audio-visual systems integrators in North America. Combined, PSA members boast over 400 branch locations, employ over 7,500 industry professionals and are responsible for over $4.5 billion annually in security, fire, life safety and pro-audio-visual installations. Our mission is to empower its owners to become the most successful systems integrators in the markets they serve. PSA brings this mission to life by partnering with industry-leading product and solution providers, delivering unparalleled education and training programs while offering a variety of distinctive services that can enhance any company's operations. Essential Duties and Responsibilities · Provide daily direction & communication, empowering Team to respond timely to Customers' needs · Lead and inspire the customer success team, fostering a culture of excellence, accountability, and continuous improvement · Oversee the customer success department ensuring: Daily workload to include, but not limited to: Cases, Backlog, Held Orders All aspects of customer relationships Exceptional service standards across all touchpoints are consistently executed Reinforcement of Best practices and SOPs in customer engagement to drive loyalty, retention and advocacy Brand Ambassador of our SAFE (Speed, Accuracy, Follow-through, Every time) approach to exceptional service Regular 1:1 and team meetings are conducted Team members have appropriate training and other resources to perform their jobs effectively · Provide continual evaluation of processes & procedures and makes suggestions to continuously improve methods, efficiency, and service to both internal and external customers · Conduct Daily/Weekly QA calibrations to ensure SOP compliance · Uphold the company's brand and core values in a professional manner · Recruit, train, coach and mentor customer success team members, setting clear performance standards and fostering professional growth o Provides a seamless and quality New Employee onboarding experience · Promote a collaborative environment that encourages innovation and use of best practices · Monitor and report on key performance indicators (KPIs) related to customer satisfaction, service efficiency, and team performance · Actively seek customer feedback regarding the order process and customer service experience · Act as department point of escalation and collaborate cross-functional for swift resolutions · Analyze customer interactions & transactions, identifying areas of improvement in customer journey · Other duties as assigned. Employees are required to follow all job-related directives and perform other tasks as requested by their supervisor. Experience Requirements · Bachelor's degree in a related field · Minimum of 7 years of experience in customer success, service, or a related field, with at least 3 years in a leadership role · Proven track record of leading and scaling customer success teams to achieve measurable outcomes · Exceptional communication and interpersonal skills, capable of engaging and influencing at all levels of the organization · Experience in the electronic security industry is highly desirable · Familiarity with NetSuite ERP is highly desirable · Leadership experience in a high-growth or scaling environment · Excellent organizational and time management skills with the capacity to multitask in a fast-paced environment · Excellent at managing expectations and risks Travel · N/A Personal Characteristics Living PSA's core values: Passion - We are passionate about our work and have fun doing it! Integrity - We are honest and trustworthy Boldness - We are forward thinking and innovative Service - We live and breathe exceptional customer service · Ability to flex style to effectively partner/communicate in a professional manner with team members at all levels of the organization · Ability to perform under deadlines, prioritize, organize and plan workload effectively · Team Player and Influencer · Positive attitude and drive to reach the common goal Position Type/Expected Hours of Work Some flexibility in hours is allowed, but the employee must be available during the “core” work hours based on department needs. Physical Requirements The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Additional Information This in no way states or implies that these are the only duties to be performed by the employee filling this position. Employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. The PSA Network elevates the industries we serve by providing owners and members exceptional education, networking, services, and connections with technology partners. Be the rising tide! Requirements:
    $65k-98k yearly est. 13d ago
  • Customer Success Manager

    Heyer Expectations

    Customer success manager job in Denver, CO

    Company is revolutionizing the construction sector by introducing advanced AI and Computer Vision technologies into the traditional construction world. The platform seamlessly transforms construction sites into digital environments, where data is the key for saving time and minimizing costs. The product is already live on sites in more than 10 countries, creating tremendous value for our clients and users. The Company is backed by a top-notch investors team that includes VCs, construction industry leaders and well-known angel investors. About the Role We are already partnering with some of the greatest construction companies across the UK and Europe, and the first few projects in the US, we are proving that technology can indeed change the way we deliver construction projects for the better. We are looking to hire our first US-based customer success manager, to help construction teams with their first steps adopting cutting-edge technology that improves many aspects of the site's workflows, strengthen our relationship with our first customers in the US and build the relationship with new ones. What you'll do: Lead the relationship, implementation and success of multiple construction projects using CO System. Continuously work to identify ways to maximize the value of the platform for the clients, and map unique needs that are critical to making COMPANY the focal point of their processes. As a CSM, your client facing role is at the heart of the COMPANY service offer, front, and Centre of the COMPANY powerhouse and all its brilliant teams. You will be taking ownership, driving improvement and results over different areas of the business: business development, marketing, and product. Efficiently handle onboarding of new users, driving seamless adoption of the technology, including training of on-site users on how to use the system and make the most out of it. Responsible for the smooth operations of assigned projects and main point of contact for all the project team. Fast thinking, problem solver, ability to pass on information to the relevant internal teams for action. Understand the complexities of specific projects and work with our internal project managers to best configure the system to support these projects. Continuing success: responding to requests, making sure our clients succeed in using the system to improve their process and outcome and in turn continually look to improve the way we operate Gain insights from data and the use of the system on projects and feedback to the product team to influence the product's roadmap and features. Requirements: Experience as a CSM in a construction-tech company providing a product for site teams Passionate about construction and believe in the impact that using advanced technologies could bring the construction industry Pro-active and independent achiever, self-learner, able to handle a task from idea to production, able to take ownership of the tasks at hand People and communication skills, comfortable having conversations with a diverse range of clients across different roles, countries and cultures in person, over the phone or on video calls. Good vibes and a sense of humor - a must have!
    $63k-102k yearly est. 60d+ ago
  • Customer Success Manager - Church and Faith Vertical

    Goldstone Partners

    Customer success manager job in Boulder, CO

    Gloo, headquartered in beautiful Boulder, Colorado, builds software for people and organizations dedicated to improving lives. We’re leveraging the same exponential tech that’s driving success in other industries and making it available through tools such as big data, custom assessments, an engagement app, and eventually an entire market network focused on growth. As one of Boulder’s most successful and innovative tech companies, Gloo needs more talented professionals who are driven to make a positive impact on humanity. Are you one of them? "}},{"field Label":"About the role","uitype":110,"value":"As the newest member of our team you'll be helping us grow this business unit. You'll be focused specifically on the Church ministry team so leveraging any faith background or work in and around the church ecosystem will help you connect with your customers. You’ll join at the hip with our customers during the onboarding stage and walk with them through the entire deployment cycle. Your experience in account management and comfort implementing software will help each new customer group with their adoption journey. Your success will be measured by audience activations, upselling add\-on features and renewals at the end of their year one."},{"field Label":"What you'll be doing","uitype":110,"value":"• Building deep, trusting relationships throughout the customer organization on the phone, video meetings and through email • Being consistently available to your stakeholders to make sure they know we care • Managing between 20 and 40 simultaneous deployments at various stages, so an incredible command of project management is essential • Providing status reports regarding progress, activities and outcomes for each deployment • Delivering training programs in order to maximize platform adoption • Maintaining a customer churn forecast and execute against strategies to retain current customers • Evangelizing new product features to your stakeholders so they can take full advantage of them • Maintaining Salesforce so that your leadership and your sales team are always “in the know” • Working with the product and user experience teams to surface customer wishes and “boots on the ground” feedback that will help us enhance our product suite for the future"},{"field Label":"What you'll bring to this position","uitype":110,"value":"• A Bachelor's Degree (BA\/BS) – commensurate experience may substitute for degree requirements • A minimum of 3 years of experience in account management or customer success with a technology company or marketing agency • Experience helping customers navigate innovative products and solutions • The ability to absorb technical concepts and translate them into language that articulates business value • An intense curiosity for how an organization builds intimacy with their members to deepen engagement • High level skills or an interest in presentation, problem solving, and delivering an excellent customer experience • A gifted meeting facilitator – able to present, train and manage group meetings both in person and virtually • A positive and energetic demeanor with the ability to exude confidence and excitement with every new challenge • Advanced level competency with common office tools and CRM platforms • An expert time manager – you easily leverage technology to keep yourself and your team happy, productive and on track"},{"field Label":"And what you'll enjoy","uitype":110,"value":"• Compensation and bonus commensurate with experience • Full suite of benefits including bonus • Five coffee shops and numerous restaurants within walking distance in beautiful downtown Boulder"},{"field Label":"The Final Word","uitype":110,"value":"Goldstone Partners is helping this experienced team of thought leaders find a gifted professional who wants to be part of something big! Please send your resume to us directly at *****************************. Principals only please. Unfortunately, we are unable to support sponsorships at this time."}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"I Want This Job","zsoid":"27679673","embedsource":"CareerSite"}
    $63k-102k yearly est. Easy Apply 60d+ ago
  • Microsoft Customer Engagement Manager

    RSM 4.4company rating

    Customer success manager job in Denver, CO

    We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM. RSM, a leading provider of audit, tax, and consulting services, is seeking a Microsoft D365 CE Manager with proven project management skills and experience managing complex technology projects, including an enterprise-wide implementation of Microsoft Dynamics CE to support the firm's growth strategies and business processes. This position is responsible for understanding the business needs and leading the development and execution of comprehensive plans to deploy technology solutions. RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE, and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM's Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. Key Responsibilities: Responsible for planning, coordination, and execution of all aspects of assigned projects throughout the project lifecycle. Establishing Cost Benefit Analysis through required phases of the project. Throughout the life of the project, responsible for communicating regularly to Program Director and stakeholders the project status, risk, and issues. Responsible for project planning including assembling project teams, assigning project team deliverables, and developing project plans, schedules, and budgets. During project execution, responsible for managing approved objectives, budget, schedule, resources, and deliverables that support the business goals. Revise project plan as appropriate to meet changing needs and requirements while following SDLC methodology. Responsible for managing all aspects of CE implementations. Basic Qualifications: Minimum of 5 - 8 years of experience leading technical teams with strong skills and expertise in project management and systems/technology development Proven experience implementing and managing CRM solutions within budget, scope and cost, Microsoft Dynamics CE Proven leader with the ability to assemble, lead, and motivate high performing teams. Proven business facing skills. Solid understanding of financial analysis and planning Ability to multi-task and keep multiple responsibilities moving forward simultaneously. Strong understanding of technology, ability to learn new technologies and applying them. Proven experience in influencing, leading teams and driving change. Preferred Qualifications: Superior verbal and written communication skills Strong stakeholder management skills Strong critical thinking and problem-solving skills. Intermediate to advanced Microsoft Office skills Proficient with MS Project or related tool PMP certification desired At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life's demands, while also maintaining your ability to serve clients. Learn more about our total rewards at ************************************************** All applicants will receive consideration for employment as RSM does not tolerate discrimination and/or harassment based on race; color; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender; sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the US uniformed service; US Military/Veteran status; pre-disposing genetic characteristics or any other characteristic protected under applicable federal, state or local law. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please call us at ************ or send us an email at *****************. RSM does not intend to hire entry level candidates who will require sponsorship now OR in the future (i.e. F-1 visa holders). If you are a recent U.S. college / university graduate possessing 1-2 years of progressive and relevant work experience in a same or similar role to the one for which you are applying, excluding internships, you may be eligible for hire as an experienced associate. RSM will consider for employment qualified applicants with arrest or conviction records. For those living in California or applying to a position in California, please click here for additional information. At RSM, an employee's pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range. Compensation Range: $107,000 - $214,500 Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.
    $107k-214.5k yearly Auto-Apply 26d ago
  • Customer Engagement Manager

    Bet365

    Customer success manager job in Denver, CO

    At bet365, we're one of the world's leading online gambling companies, revolutionizing the industry since 2000. Founded by Denise Coates CBE, we now employ over 9,000 people and serve over 100 million customers in 27 languages. Our focus on In-Play betting has solidified our market-leading position, offering an unmatched experience across 96 sports and 700,000 streaming events. With over 750 concurrent sporting fixtures at peak and more live sports streamed than anyone else in Europe, we handle over 6 billion HTTP requests daily and process more than 2 million bets per hour at peak. We empower our employees to push boundaries and explore new ideas, cultivating a culture that celebrates and rewards creativity. This offers employees a wealth of opportunities for growth, giving them the opportunity to make a real impact in the world of online gambling. As a forward-thinking company, we're breaking new ground in software innovation too, redefining what's possible for our customers worldwide. Job Description As a Customer Engagement Manager, you will be responsible for developing a customer engagement strategy centered around free-to-play games to drive customer acquisition, retention and loyalty. You will develop and implement a free-to-play games strategy using data, insights, creativity and commercial understanding to drive customer loyalty. Our free-to-play offering is a blank canvas waiting for you to leave your mark. You will bring your creative thinking skills while balancing activating this strategy practically through proven CRM expertise, collaboration across various departments, and owning this channel for the US market. Your work in this role will be key to deploy a free-to-play game worthy of our customer's loyalty to increase customer retention and drive acquisition of new users. The salary range for this position is between $95,000 to $130,000 annually. Qualifications Proven experience in CRM, product marketing, commercial or analytics roles. Experience developing customer marketing programs and exceptional customer journeys with a strong focus on customer acquisition. Ability to analyze data, distill complex data into clear recommendations and translate insights into actionable strategies. Strong understanding of customer segmentation, value modelling and ROI-based decision making. Passion for games such as social, fantasy, casino, peer-to-peer combined with a customer-centric mindset. Technical fluency of platform integrations is beneficial. Experience managing small teams and collaborating across groups in a large organization. Strong organizational skills and ability to work autonomously. Additional Information Developing the overarching free-to-play strategy using data and insights. Advocating for and implementing a promotional plan. Analyzing performance, player behavior, and campaign results to inform the strategy. Working across teams, including product and development teams, to enhance free-to-play offering. Using commercial acumen to work with providers to negotiate for and enhance overall offering. Working with the larger CRM team to plan and execute cross-sell campaigns of those customers from free-to-play platform to sports betting and/or casino. bet365 provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $95k-130k yearly 26d ago
  • Customer Engagement Manager

    Dodge Construction Network

    Customer success manager job in Denver, CO

    Dodge Construction Network (Dodge) is looking for a Customer Engagement Manager. This role is a key member of our Go-To-Market organization, focused on supporting and empowering our SMB customer base-serving primarily subcontractors, general contractors, architects and engineers. In this role, you will help customers successfully engage with and realize value from their partnership with Dodge by providing proactive outreach, practical guidance, and best-practice recommendations. By leveraging data, insights, and customer conversations, you will help improve adoption within our product suite and build long-term, successful partnerships to drive retention. This is a full-time position and reports directly to the Manager, Customer Success. **_Preferred Location_** This is a remote, home-office role and candidates can be located anywhere in the continental United States. **_Travel Requirements_** Travel is less than 10% of the time and may be occasionally required for GTM or team meetings. **_Essential Functions_** + Responsible for building and maintaining strong relationships with new and existing clients to understand their needs, provide support, uncover risk and growth opportunities and ensure customer satisfaction + Execute successful customer engagement program through customer journey with intentional outbound touchpoints using customer health indicators and other support tools + Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and or assistance in creating and updating their profile or saved searches + Attain all KPIs designed to improve account retention, including contact rate, churn, and renewal and retention ratios + Follow SOPs for all account interactions within standard CRM systems and other tools **_Key Metrics for Success_** + **First-Year Retention Rate:** Percentage of clients retained through their first renewal date + **Renewal Rate:** Percentage of clients renewing beyond their first year + **Engagement Metrics:** Client usage rates and engagement with key platform features during the first year **_Education Requirement_** Bachelor's degree and/or combination of equivalent work experience preferred. **_Required Experience, Knowledge and Skills_** + 2+ years of experience in sales, account management, or customer support for SaaS-based software + Proficiency in Microsoft Office (Word, Excel, PowerPoint) + Ability to quickly learn and apply SaaS products + Basic knowledge of the construction industry, or the ability to learn it quickly + Strong personal integrity and accountability for outcomes + Excellent written and verbal communication skills + Strong relationship-building and customer-focused approach + Ability to coach customers on best practices and identify pain points and solutions + Empathetic mindset with a focus on supporting small business growth and customer success **_Preferred Experience, Knowledge, and Skills_** + Experience working in a SaaS environment + Experience with CRM or order management systems + Bilingual (English/Spanish) preferred **_About Dodge Construction Network_** Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. **_Salary Disclosure_** _Base Salary range: $50,000-$60,000 + monthly variable_ This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network's compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. **_For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status._** **_A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances._** **_Reasonable Accommodation_** **_Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email_** **_***************************_** **_._** **_Equal Employment Opportunity Statement_** **_Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law._** \#LI-Remote \#LI-SB1 \#DE-Remote \#DE-2026-23
    $50k-60k yearly 10d ago

Learn more about customer success manager jobs

How much does a customer success manager earn in Commerce City, CO?

The average customer success manager in Commerce City, CO earns between $51,000 and $126,000 annually. This compares to the national average customer success manager range of $61,000 to $142,000.

Average customer success manager salary in Commerce City, CO

$80,000

What are the biggest employers of Customer Success Managers in Commerce City, CO?

The biggest employers of Customer Success Managers in Commerce City, CO are:
  1. Propeller Health
  2. Trimble
  3. Datadog
  4. Ogury
  5. Project Canary
  6. Autodesk
  7. Cin7
  8. Cleo
  9. Appian
  10. Assistiq
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