Customer success manager jobs in Elizabeth, NJ

Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic, tenacity, and outstanding communication skills Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment. Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles. Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives. Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Recent documented successful experience selling to general practitioners (GPs) and primary care centers. Prior experience promoting and detailing products specific to CNS/neuroscience Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us "challenge the status quo" and transform the finance industry together. As a Client Relationship Manager, (CRM), you play an essential and impactful leadership role that informs the daily operational success of the local branch. You are the first point of contact at the branch and will work cross-functionally with other branch team members and partners across the firm to deliver exceptional experiences for our clients. You will assist the Branch Manager and sales/support staff with meeting our clients' needs, resolving customer escalations, helping to deepen both internal and external client relationships, and acting as the Branch Manager in their absence. Your responsibilities also will include coordinating and maintaining the branch paperwork and operations flow, as well as implementing, training, and supporting new processes adopted by the firm. This is a role where you can bring your passion for mentorship and developing client service professionals to a firm that will value your contributions and champion your growth. What you have Required qualifications Bachelor's degree or equivalent work-related experience A valid and active Series 7 license required A valid and active Series 63 license required A valid and active Series 9/10 (8) license required (may be obtained within a 90 day condition of employment) 3+ years' experience with customer service 3-5 years in a security/financial services capacity Preferred qualifications Notary 2+ years' experience in a management/supervisory capacity Outstanding written and oral communication skills Previous experience in a direct client-facing role Strong financial acumen, especially regarding brokerage regulations and rules that govern client accounts Demonstrated experience handling client concerns and issues with tact and diplomacy Ability to work independently and effectively as part of a team, while prioritizing multiple tasks and responsibilities simultaneously Ability to build and maintain good cross-enterprise working relationships In addition to the salary range, this role is also eligible for bonus or incentive opportunities. What's in it for you At Schwab, you're empowered to shape your future. We champion your growth through meaningful work, continuous learning, and a culture of trust and collaboration-so you can build the skills to make a lasting impact. We offer a competitive benefits package that takes care of the whole you - both today and in the future: 401(k) with company match and Employee stock purchase plan Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions Paid parental leave and family building benefits Tuition reimbursement Health, dental, and vision insurance

The General Manager (GM) is responsible for managing the sales and order fulfillment processes and teams at assigned branch location. This includes overall strategic planning and execution of sales and order fulfillment functions to assure the company's continued growth and profitability with specific emphasis on sales growth, process improvement, customer satisfaction, cost of quality, and people development. Responsible for P & L, balance sheet, and cash flow. Responsible to lead members of management effectively to deliver total customer satisfaction, company profitability, and market share growth. Responsibilities/Accountabilities include the following but are not limited to: Responsible for the successful execution of Pella Corporation's imperatives: Market share Growth, Profitability, and Customer Satisfaction. Responsible for the hiring, training, professional development, results accountability, and leadership of key managers which may include Sales Manager(s), Operations Manager, Installation Manager, and Service Manager ensuring the fulfillment of branch objectives. Provides training, coaching, and/or workload adjustments as necessary. Responsible to deliver sales, growth, and profitability goals for each segment. Directs management team to drive appropriate goals for individuals and departments. Interprets market research in order to gain understanding of customer trends and competitor offering. Collects local market intelligence when possible to provide to Sales Subsidiary leadership. Collaborates with marketing to successfully implement marketing plans based on market knowledge and sales goals. Recommends creative selling techniques and order fulfillment processes based on market and product knowledge. Develops and maintains an adequate understanding of Pella products, systems and sales processes in order to direct others, identify and maximize opportunities to meet customer needs, and grow the business through daily dispositions with direct reports and/or customers. Responsible for planning and managing segment budgets (expense and capital). Responsible for reviewing monthly performance with management team, identifying successes and opportunities, and gathering and submitting accurate forecast information. Ensures efficiency and accuracy of revenue and cost measurement and analysis, strategic cost and revenue planning, discounting strategies, and overall profitability of the branch. Advises managers on escalated customer disputes or employee issues. Steps in if needed to resolve significant disputes. Champions continuous improvement efforts. Responsible for the overall selling effectiveness of each segment and adherence to the Sales Manager Playbooks. Coordinates communication and integration between the management team, functional areas, customers, other Sales Subsidiaries and Pella Corporation. Responsible for the identification, development and implementation of local processes and procedures that supports total customer satisfaction, both internally and externally Implements and enforces Company and Department policies when applicable. Fosters integration and integrity throughout the entire organization. Work with other members of management to instill and promote Pella's Culture Manifesto in all facets of the business. Build a high-performance team capable of delivering results year after year. Encourage an energetic, fun sales environment that drives collaboration and spirit of winning. Skills/Knowledge: Must be able to attract, coach, and develop talent Must have outstanding problem-solving skills and the ability to demonstrate a high level of responsiveness towards urgent customer issues Ability to make timely decisions in ambiguous situations. Connects dots quickly and can foresee consequences of decisions. Must exhibit superior communication skills and the ability to maintain professionalism in times of great adversity and pressure Works collaboratively and creates a sense of trust and reliability with internal team and customers Demonstrates a strong work ethic and flexibility towards the needs of the business Leverage the expertise of other internal team members as appropriate Ability to think strategically and champion change and innovation within the organization Strong business acumen and experience with both sales and operations Proficiency with Microsoft Office, smart devices, and the ability to learn proprietary software programs and applications QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education And/or Experience Bachelor's degree from four-year college or university; or seven to ten years related experience and/or training, or equivalent combination of education and experience. Language And Communication Skills Excellent verbal and written English language skills are required as well as good public relations, public speaking, instructional/teaching, and customer service skills. Ability to read, interpret, understand and explain documents such as company policies and benefits. Ability to effectively present information to others, gather information from others, and respond appropriately to questions from employees, managers, co-workers, agents, customers, and the general public. Must be able to listen, assess and diagnose hidden meanings, and empathize. Must be able to resolve conflict in the best interests of the business and our customers. Must display excellent phone and email etiquette, and the ability to communicate in a professional manner. Must be able to make eye contact and present appropriate persona for the situation when interacting with fellow employees or waiting on a customer/visitor in person on a regular and consistent basis. Professional Skills Must be a humble team player and exhibit a strong desire to learn and promote self-growth. Must be pro-active, have a good attitude, be self-disciplined, and self-motivated. Must be a strong leader with a demonstrated ability to follow projects through to completion. Attention to administrative detail is required. Must be articulate, able to give clear instructions, demonstrate organizational skills, and meet reasonable deadlines. Must be able to maintain strict confidence with regards to sensitive and protected personnel/confidential information. Must be able to gain trust, respect, and confidence of employees and managers. Must be able to hold firm when necessary, provide constructive feedback, and compromise when called for. Must present in a clean and neat physical appearance and strictly abide by company dress code serving as a role model for other employees, customer and visitors. Mathematical And Reasoning Skills Must have ability to understand and communicate basic math associated with operational costs and/or revenue. Must have the ability to interpret financial reports and commonly used company performance reporting methods. Must have ability to solve practical problems without close supervision. Must be able to determine appropriate resolution in dealing with employee concerns and questions and set appropriate boundaries. Must possess good thought processes, problem-solving skills, and investigative theory. Must be able to use sound judgment and make objective decisions in the company's best interest at all times. Must be able to demonstrate ability to synthesize people and events, problem solve, and engage individuals in effective conversation. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee may occasionally lift and or move up to 25 lbs. Specific vision abilities required by this job include close vision, and ability to adjust focus to read written company forms, correspondence, policies, brochures, state/local/federal employment law manuals, and other documents and reading materials as well as the computer. Must be available to work outside a "normal" work week (overtime) as necessary, including evenings and weekends. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Primary work location will be the designated at the time of hire. The employee will be required to enter the company's warehouse located at same address or other locations on a regular basis. There may be occasions whereby work locations will include Trade shows or other showroom locations. There may also be occasions when the employee will be expected/able to perform duties at home such as reading professional and/or research materials, making and accepting phone calls, composition of forms, correspondence, reports, etc. on the computer. The noise level in the work environment is usually low to moderate in Administrative office and moderate in the warehouse.

The National Account Sales Manager (NASM) will lead Bioworld's growth within the Home Division, focusing on national retail accounts. This role emphasizes expanding sales of home, lifestyle, and select accessory products, developing long-term partnerships, and establishing Bioworld as a preferred supplier to major retailers. The NASM will drive sales performance, identify new business opportunities, and implement programs that balance sell-in success with strong sell-thru performance. This role partners cross-functionally with design, product development, and marketing teams to deliver customized solutions that meet the needs of national retailers. Qualifications Identify, pursue, and secure new business opportunities within the convenience store channel, starting with large-format retailers. Build and grow long-term strategic partnerships by understanding customer needs, shopper behavior, and market opportunities. Conduct market and store-level research (e.g., planogram analysis, display opportunities, shopper flow) to build recommendations for placement and assortment. Develop and present customized sales programs including visual merchandising concepts (shelf layouts, freestanding displays, entrance fixtures). Collaborate closely with internal design and merchandising teams to align customer feedback with market trends and product innovation. Manage the sales pipeline, forecasts, and reporting for assigned accounts; ensure alignment with company financial targets. Represent Bioworld at customer meetings, trade shows, and industry events. Maintain a strong understanding of competitive landscape, price points, and consumer trends in the convenience channel. Job Essential 3-5 years of direct sales experience in home goods or consumer goods, preferably with national retail accounts. Proven expertise in developing strategic retail programs with measurable sell-through results. Possess strong customer relationship management skills and the ability to sell to all levels of retail organizations. Demonstrate knowledge of retail merchandising, planograms, and display strategies. Exhibit strong presentation, verbal, and written communication skills. Be able to manage multiple projects independently while collaborating across teams. Be proficient with Microsoft Office (Word, Excel, PowerPoint, Outlook). Show adaptability, critical thinking, and problem-solving skills in a fast-paced environment. Have a passion for retail, consumer behavior, and trend-driven product.

Job Title: Engagement Manager - MarTech & Marketing Operations We're hiring for one of our premier consulting clients seeking a MarTech Engagement Manager to lead end-to-end marketing transformation initiatives within the Sports, Gaming, and Digital Media domain. This role unites data, strategy, and technology to deliver measurable, personalized, and scalable customer experiences across channels. Key Responsibilities Own marketing transformation programs for enterprise clients-bridging analytics, technology, and creative strategy. Lead MarTech architecture across Adobe Experience Cloud (AEP, AJO, CJA, Target) and supporting tools (Salesforce, Braze, Iterable, Tealium). Define audience and journey strategies that connect fan, gaming, and commerce data into unified engagement experiences. Oversee campaign operations and real-time journey design across channels (email, push, SMS, in-app, and web). Drive performance measurement through experimentation, attribution, and ROI frameworks. Partner with CMOs, CTOs, and data teams to design and operationalize integrated marketing ecosystems. Champion automation, AI, and personalization technologies to optimize marketing performance. Lead cross-functional delivery pods of strategists, analysts, and engineers to ensure excellence and profitability. Ideal Profile 10+ years in MarTech, Marketing Operations, or Marketing Automation leadership roles. Deep understanding of Adobe Experience Platform (AEP, AJO, CJA) and integrated data-driven marketing ecosystems. Proven success orchestrating multi-channel campaigns and lifecycle marketing programs. Strong foundation in analytics, segmentation, personalization, and attribution. Experience working in or with Sports, Gaming, or Media clients is highly preferred. Exceptional stakeholder management and communication skills, capable of engaging VP and C-suite executives. Join a high-impact consulting team that's shaping how leading sports and media brands use technology, analytics, and creativity to build lasting customer engagement. Acunor is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants, regardless of race, gender, religion, age, disability, sexual orientation, or veteran status.

Travel - up to 40% Seeking an Engagement Manager that will be responsible for designing security platforms, applications, and tools to deliver against the customer Infosec strategy and programs. The candidate would come with a thorough understanding of the security threat landscape, significant risks, technical developments and directions. The candidate would also possess knowledge of key security domains MDR, VM, GRC tools, Network security, IAM, OT Security, Cloud security, etc. Responsibilities Include: Definition and ongoing curation of architecture documentation for security platforms and applications: producing architecture blueprints, HLDs and LLDs as required. Contribute to the procurement cycle (RFI/RFP) of cybersecurity services and technology as needed. Work closely with customer / internal enterprise architects, solution architects, technical architects and other senior IT colleagues to conceptualize security transformation roadmaps and designs. Provide security solutions team with Cyber Security focused technical consultancy as well as define and curate supporting content to both educate and enable solutions teams in coming up with the right security solutions. Conduct workshops with customers, technology partners and industry analysts on forward looking views and thought leadership. Conduct research into security technical platforms, services, market trends and evaluate capabilities. Compare security technology products and design ‘fit for purpose' solutions. Qualifications: 13+ years of relevant experience IT related graduation with preferrable specialization in Cyber Security Experience in Manufacturing Industry and OT/IoT Security will be value-add. Relevant certifications such as CISSP, CISM or IAM product related certifications. Certifications like Associate CISO / C-CISO will be a plus Training or certifications on OT Security Strong interpersonal skills are essential, must be able to operate and communicate effectively at all C levels. Familiarity with patterns, practices and frameworks of Enterprise security architecture particularly technical design assurance. Proven experience in supporting sales and solutioning. Knowledge of industry standards and compliances in security - NIST, NIS2, ISA/IEC 62443, etc.

Founded in 2010 in Brooklyn, NY, +MEDRITE is one of the fastest-growing healthcare organizations in the country. We offer a convenient alternative to hectic emergency rooms and long appointments with primary care physicians. Our neighborhood urgent care centers and home service provide expertise in testing and vaccinations, injury, illness, wound care, pediatrics, orthopedics, x-rays, and more. With no need for referrals or appointments, we deliver a first-class experience and personalized doctor-patient relationships, promising efficiency and quality care for people of all ages. Role Description This is a full-time, on-site role for a Healthcare Account Manager based in New York, NY. The Healthcare Account Manager will be responsible for managing and cultivating relationships with clients, ensuring customer satisfaction, and maintaining account management duties. Daily tasks include interacting with clients, utilizing Customer Relationship Management (CRM) systems, driving sales, and providing training to clients as necessary to ensure they are fully informed and satisfied with our services. Qualifications Customer Satisfaction and Customer Relationship Management (CRM) skills Account Management and Sales skills Strong training and communication skills Excellent interpersonal and relationship-building abilities Ability to work on-site and collaborate effectively with team members Experience in the healthcare industry is a plus Bachelor's degree is preferred

UNI Diamonds is on a mission to revolutionize B2B diamond trading through smart, AI-driven tools. We help diamond professionals get access to an extensive inventory, learn about market changes and insights using data, and sell using augmented reality technology. Our North America team is growing, and we are looking to add on-site Account Managers to help boost our success with US-based diamond wholesalers and retailers. As an Account Manager, you will be measured on driving revenue from trading on our platform, along with your ability to bring pipeline and more subscriptions. You will also be involved in shaping our go-to-market strategy and laying the foundation for a robust sales team and client base. Core Responsibilities Engage with our existing customer base to enhance trading on our platform, re-engage existing pipeline and discover growth opportunities from our book of business. Penetrate new markets in the US - proactively and independently approaching through outbound prospecting (calls, emails, LinkedIn, etc.). Qualify inbound and outbound leads based on defined criteria. Conduct discovery calls to understand customer needs and pain points. Maintain a pipeline of leads and manage follow-ups in a CRM system. Collaborate closely with the sales and marketing teams to align messaging and campaigns. Qualifications & Skills 3+ years of experience in diamond and jewelry wholesale / retail sales positions. GIA graduate is a plus. Outgoing, has the drive and enthusiasm required to do the role with a can-do mindset. A scrappy self-starter who can spot new opportunities unaided with a flexible, persistent, and assertive personality. Ability to work in a fast-paced environment and handle rejection in an-old school market. Excellent communication and interpersonal skills. Strong organizational and time management skills, and familiarity with CRM tools and sales engagement platforms. A team player, strong service driven approach. Bachelor's degree in Business, Marketing, Communications, or related field (or equivalent experience). What to expect: Employment Type - full time employee based at NYC This position requires frequent travel domestically, and outside of the US from time to time Competitive base salary, with the right incentives (60K-85K annually) Health, dental, vision and life insurance, 100% covered for the employee plus a very good cover for immediate family. 401(k) and Paid PTO Meaningful, purpose-driven work A supportive and inclusive environment The ability to help us determine the future direction of the company Opportunity to join a high growth start up and a fast-paced international, diverse, and collaborative team of professionals.

About Us At Ibex, we design and deliver premium outdoor performance apparel built from natural merino wool. As part of Flour Funds, we are growing quickly and expanding our wholesale presence both domestically and internationally. We are seeking a Wholesale Sales Manager to lead and execute our wholesale strategy, build strong retail and distributor relationships, and ensure our brand is represented with excellence across all markets. Role Overview The Wholesale Sales Manager will be responsible for driving wholesale revenue growth, managing independent sales reps and international distributors, and ensuring that our brand is showcased consistently across all wholesale channels. This individual will play a central role in trade shows, seasonal sales planning, international distribution, and dealer support. This role requires strong organizational skills, relationship management expertise, and the ability to balance strategic vision with hands-on execution. Key Responsibilities: Wholesale Strategy & Management Develop and manage wholesale budget, calendar, and reporting standards. Establish seasonal sales programs to meet business growth targets. Oversee contracts and agreements with reps, distributors, and partners. Plan and execute brand representation at major tradeshows and regional events. Sales Rep Management Recruit, onboard, and support independent sales reps. Provide reps with updated sales tools, samples, line sheets, and seasonal kits. Set sales targets and territory goals, ensuring accountability and performance. Host seasonal sales meetings, line reviews, and mid/post-season reviews. Monitor rep performance, approve orders in Hubsoft, and validate program discounts. International Distribution Identify, onboard, and manage international distributors. Develop territory-specific sales strategies, pricing, and marketing support. Provide training, sales forecasting, and seasonal workbooks for partners. Drive distributor success through ongoing engagement and in-market support. Dealer & Customer Support Serve as primary contact for B2B wholesale customers. Manage Hubsoft setup for new customers, products, and promotions. Oversee order flow, credit approvals, and customer service escalations. Ensure merchandising and in-store presentation meet brand standards. Cross-Functional Collaboration Work closely with Product, Marketing, and Design on seasonal workbooks, assets, and campaigns. Coordinate with Logistics and Customer Service to ensure seamless dealer support. Manage wholesale sampling, marketing materials, and storage logistics. Qualifications 5+ years of experience in the Outdoor Retail industry (wholesale sales or Retail sales manager). Strong negotiation, communication, and presentation skills. Experience managing trade shows and wholesale events is ideal. Proficiency in B2B sales platforms (Hubsoft experience a plus). Highly organized, detail-oriented, and capable of managing multiple priorities. Willingness to travel for tradeshows, regional events, and partner meetings. Why Join Us? Be part of a growing, purpose-driven outdoor brand rooted in sustainability. Opportunity to shape and scale the wholesale business across global markets. Collaborative, entrepreneurial team culture with room for growth. Competitive compensation and benefits package.

About Us: Dispatch is the first data orchestration company for the $80T advisory market - we collect, sync and maintain data across the advisory tech stack. Our platform orchestrates complex data workflows like automated onboarding, account opening and data syncing. We give advisors the power of an integrated tech stack with the choice to use whatever tools are best to run their business. We're an experienced team of start-up operators with deep roots in both tech and industry. You can learn more about us on our website. Role overview: Dispatch is looking for an Enterprise CSM to own the implementation, growth, and long-term success of our most complex customers. You'll partner directly with home office teams and their partner firms to manage technical onboarding, configure integrations, build relationships, and drive expansion across large accounts. You will be part implementation lead, part strategic advisor, and part commercial partner. You'll be foundational in shaping our approach to onboarding, QBRs, and upsell - and will work closely with Product, Operations, and Sales to do it. To succeed in this role, you'll have to be scrappy, customer-obsessed, motivated by impact, and excel at moving fast and operating in unchartered territory. What you will own: Serve as the primary relationship owner Lead onboarding and implementation for complex enterprise customers Serve as a product expert - able to troubleshoot issues and execute hands-on tasks like configuring integrations and testing. Develop a deep understanding of each customer's org structure, workflows, and operational model in order to advise on optimal Dispatch usage and uncover expansion opportunities over time. Own the expansion motion from discovery to close - shaping use cases, partnering with Sales, and driving adoption of new workflows and product areas. Run QBRs, track account health, and proactively mitigate risk Act as the internal voice of the customer, surfacing product and infrastructure feedback Contribute to playbooks, templates, and CS process development What you bring: 5+ years of experience in an Enterprise Customer Success or Enterprise Account Management role, working with complex B2B SaaS products. Start-up experience in a rapidly growing tech company (ideally in fintech, data, or complex SaaS) Proven experience managing large, multi-stakeholder accounts Comfort navigating technical implementations Strong commercial instincts with experience identifying and influencing upsell opportunities Exceptional communicator who can build trust with product teams and clients alike Systems thinker who builds for scale - not just to get through the day Operate with high horsepower, are adept at context switching, and work on multiple projects at once with expansive ownership. Startup or early growth stage experience going from 1 to 10 or 10 to 100. Why work at Dispatch? We're a highly experienced team with a track record of successfully building together. We're well versed in building for the best tech and investment companies. We move fast, iterate quickly and have a high bar for what “excellent” looks like. We're a well-funded company backed by top tier investors. We're distributed in New York and San Francisco, and take great care to foster a highly communicative, collaborative working environment. Unlimited vacation - take time off when you need it. Top-notch healthcare plans - we offer the best available medical, dental and vision plans that give you the most options and we cover the entirety of the cost for employees and their families. Also offered: FSA, HSA plans and OneMedical, TalkSpace, KindBody, HealthAdvocate and Teladoc Health memberships. Dispatch provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

The Opportunity As a Customer Success Manager, you'll be the trusted guide for primary care providers navigating the critical shift to value-based care. You are the key to unlocking our customers' success, ensuring they have the relationships, tools, and strategies needed to deliver better patient outcomes. Your passion for building relationships and driving performance will directly empower physicians, create a more sustainable healthcare future, and be central to our mission. Who We Are Pearl Health is dedicated to empowering primary care providers, health systems, and physician-led networks to succeed in the shift to value-based care. Our platform delivers the technology, financial tools, and expert services that enable practices to provide more proactive, effective care to their Medicare patients, ultimately lowering costs and improving health outcomes. Founded in 2020, we are a team of healthcare and technology innovators backed by premier investors like Andreessen Horowitz, Viking Global Investors, and AlleyCorp. We partner with thousands of providers across 44 states to build a more sustainable future for American healthcare. What You'll Do You will own the post-sale success and satisfaction of a dedicated portfolio of primary care provider accounts, serving as their strategic partner from implementation to renewal. Your work will ensure customers are fluent in value-based care programs, adept with our technology, and positioned for long-term performance. * Own the end-to-end customer journey for key provider accounts, facilitating a smooth onboarding process, driving product adoption, and serving as their main point of contact. * Lead strategic customer engagements, including quarterly business reviews and workshops, to establish clear objectives and demonstrate Pearl's value. * Drive the successful integration of our technology tools into customer workflows through effective education and practice transformation support. * Analyze performance data to identify cost drivers and collaborate with provider partners to develop optimal strategies for referrals and care management. * Collaborate with internal Practice Transformation, Data Science, and ACO Operations teams to deliver insights that optimize provider performance and success. * Partner with our CS Operations and Growth teams to secure contract renewals and drive account expansion. * Develop compelling, data-backed narratives with the Customer Marketing team to effectively communicate business updates and establish Pearl's value. What You'll Bring You are a natural relationship-builder and strategic thinker, skilled at helping customers navigate complexity and achieve their goals. Your experience has prepared you to guide healthcare providers through a significant operational transformation with empathy and data-driven expertise. Must-haves: * A Bachelor's degree or equivalent professional experience. * 3-5 years of experience in a provider-facing role such as Customer Success or Enterprise Relationship Management. * Demonstrated experience preparing and delivering presentations to clinical staff and executive leadership. * A proven ability to build strong relationships, proactively resolve issues, and create an exceptional customer experience. * Willingness to travel up to 25% for critical in-person customer meetings. Nice-to-haves: * Experience working at an Accountable Care Organization (ACO) or a healthcare technology enablement company. * Direct experience working with and supporting primary care providers. * Proficiency in using CRM analytics (especially HubSpot) and internal dashboards to measure outcomes and allocate resources. * A track record of successfully achieving account expansion or renewal targets. * A deep understanding of the provider landscape, including relevant technology vendors and evolving priorities. * Experience successfully leveraging AI technologies to drive a process more efficiently. This role might not be for you if: * You prefer to operate as a solo contributor and might not have a demonstrated history leveraging cross-functional relationships. * You prefer highly structured or predictable environments with established, unchanging processes. * You are unable to meet the travel expectations for the role. Our Values Collaborate to Innovate: We believe the best solutions arise from intelligent teamwork. We trust the expertise of our teammates and pursue opportunities to learn and grow from each other. By embracing diverse perspectives and encouraging authenticity, we create and evangelize groundbreaking health solutions. ️ Trust Through Transparency: We prioritize transparency in all our interactions, ensuring that employees, patients, clinicians and partners have access to the information they need to make informed decisions. Integrity is at the core of how we operate, from building products to fostering relationships, and is crucial to our ability to communicate openly and gain trust. ️ Serious Impact, Big Heart: We go above and beyond with our efforts to empower proactive, patient-centered care - and we celebrate every step forward. Humor and positivity fuel our creativity, strengthen relationships, and remind us to acknowledge the journey as much as the destination. We are an Equal Opportunity Employer on a mission to improve lives. Our strength comes from the diverse backgrounds, experiences, and perspectives of our team. We welcome all candidates and are committed to a fair, inclusive hiring process free from discrimination. What We Offer The expected offer for this role includes the following components: * Base Salary Range: $85,000 - $110,000 per year. * Additional Compensation: This role is eligible for a discretionary performance bonus and equity options. * Benefits: We offer a competitive benefits package. More on our careers page. Final compensation for this role will be determined by a variety of factors, including a candidate's relevant skills, experience, labor market conditions, and location. Agency Submissions We are not currently working with contingency search firms. If a resume is submitted to any Pearl Health employee by a third party without a valid written and signed search agreement, it will become the property of Pearl Health and no fee will be paid, irrespective of whether the candidate is hired. The Interview Process While steps may vary by role, you can typically expect: * Initial Screen: An intro call to discuss your background and motivations. * Panel Interview: A round of interviews with teammates and cross-functional partners. * Case Presentation: A scenario inviting you to walk our team through a real-world problem or relevant challenge. * Executive Interview: Final conversation(s) with 1-2 of our leaders.

Are you an experienced customer success professional with a passion for fostering meaningful relationships with enterprise clients? Do you thrive at the intersection of technology, financial services, and strategic consulting? Are you ready to play a pivotal role in driving adoption and success for a cutting-edge platform reshaping the investment management industry? If so, we invite you to be a part of our innovative team. As a Strategic Customer Success Manager, you will uphold a critical pillar of Ridgeline's Customer Success organization, ensuring investment management firms fully leverage all aspects of the Ridgeline cloud-native software platform during and following their initial implementation. You will draw on your exemplary customer service skills, investment management domain knowledge, and technology industry acumen to drive sustained user adoption, maximize customer value, and promote strong referenceability. Your previous experience with enterprise SaaS software, change management, KPI definition/tracking, sales and product partnership, and customer advocacy will play a critical part in your day-to-day work. A consultative approach, innovative mindset, and collaborative spirit will also be key as you make a meaningful impact on an industry primed for change. This role will report to the Head of Customer Success within Ridgeline's Customer Experience organization. At Ridgeline, how we work matters as much as what we build. Ridgeliners act like owners, choose growth over comfort, and communicate with transparency. We assume positive intent, bias toward action, and bring solutions-not just problems. We celebrate wins, learn from setbacks, and thrive in a resilient, collaborative, high-performing culture. If this excites you, we'd love to meet you. The Impact you have * Engage customer leaders to understand, design, deploy, and continuously improve business workflows across the full investment management lifecycle * Drive user adoption and change management efforts as a trusted extension of our customers' teams from pre-implementation to post-go-live * Promote stickiness and referenceability through the coordination of new feature implementation projects, training/education programs, customer engagement initiatives, and NPS/CSAT survey administration and follow-ups * Develop and apply expertise in the investment management domain and all aspects of Ridgeline's product and platform * Partner with Ridgeline's products and engineering teams to resolve defects, recommend and prioritize new feature development, and translate customer enhancement requests into actionable requirements documentation * Drive renewals and retention, scope and commercialize cross-sell/upsell opportunities, promote customer participation in conferences and events, and refer business to partner organizations as applicable * Facilitate recurring customer calls, executive briefings, and on-/off-site customer visits * Produce regular customer health and status reporting and maintain exemplary Salesforce CRM hygiene * Collaborate with Ridgeline's Consulting, Customer Support, Operations, Education, and Alliances teams to iteratively build a scalable, profitable CS business * Think creatively, own problems, seek solutions, and communicate clearly along the way * Contribute to a collaborative environment deeply rooted in learning, teaching, and transparency * Provide mentorship and coaching to peer consultants as the Customer Success organization continues to grow * Exemplify Ridgeline's Core Values and Security First Mindset * Domestic travel possible up to 25% depending on location What we look for * Bachelor's degree in Business, Accounting, Finance, Economics, Information Technology, Computer Science, or a related field of study * 8+ years of experience in a professional services, technical account management, and/or customer success organization * Strong knowledge of and interest in the financial markets and institutional/HNW investment lifecycle with demonstrated experience performing, implementing, and/or servicing front, middle, and/or back office workflows (e.g. CRM, portfolio management, trading, custodial reconciliation, data management, reporting) * Practical understanding of common institutional investment products and security types (equities, funds, fixed income, structured products, derivatives, private assets, FX, etc.) * Experience implementing scalable and repeatable business processes, educating customers on industry best practices, and delivering tailored user training * Experience handling customer escalations with exemplary patience, poise and professionalism * Ability to work independently, with general direction and guidance. * Innate curiosity and proven ability to learn new software technologies quickly * Highly organized with the ability to manage multiple concurrent priorities with a hands-on, pragmatic approach * Excellent time management skills and ability to meet deadlines in an evolving, fast-paced start-up environment * Excellent interpersonal skills with proven ability to build and deepen relationships with internal and external customer stakeholders, including C-level contacts * Demonstrated ability to communicate complex concepts clearly, concisely, and confidently * Familiarity with Google Apps and/or the MS Office suite, including strong Sheets/Excel and Slides/Powerpoint proficiency * Serious interest in having fun at work Bonus * Software or Financial Services consulting experience, especially in the enterprise SaaS or investment systems transformation space * Understanding of Agile principles and software development lifecycles * Experience coaching customers around tech stack, tooling, and workflows * Comfortable working with Slack, Jira, Confluence, and professional services/customer success applications such as Salesforce, Kantata, and Pendo * Basic understanding of AWS, APIs, and public cloud infrastructure About Ridgeline Ridgeline is the industry cloud platform for investment management. It was founded by visionary tech entrepreneur Dave Duffield (co-founder of both PeopleSoft and Workday) to apply his successful formula of solving operational business challenges with bold innovation and human connectivity to the unique needs of the investment management industry. Ridgeline started with a clean sheet of paper and a deep bench of experts bound by a set of core values and motivated to revolutionize an industry underserved by its current tech offerings. We are building a new, modern platform in the public cloud, purpose-built for the investment management industry and we are prioritizing security, agility, and usability to empower business like never before. With a growing campus in Reno and offices in New York, Lake Tahoe, and the Bay Area, Ridgeline is proud to have built a fast-growing, people-first company that has been recognized by Fast Company as a "Best Workplace for Innovators," by The Software Report as a "Top 100 Software Company," and by Forbes as one of "America's Best Startup Employers." Ridgeline is proud to be a community-minded, discrimination-free equal opportunity workplace. Ridgeline processes the information you submit in connection with your application in accordance with the Ridgeline Applicant Privacy Statement. Please review the Ridgeline Applicant Privacy Statement in full to understand our privacy practices and contact us with any questions. Compensation and Benefits The cash compensation amount for this role is targeted at $183,000 to $212,000 OTE. Final compensation amounts are determined by multiple factors, including candidate experience and expertise, and may vary from the amount listed above. As an employee at Ridgeline, you'll have many opportunities for advancement in your career and can make a true impact on the product. In addition to the base salary, 100% of Ridgeline employees can participate in our Company Stock Plan subject to the applicable Stock Option Agreement. We also offer rich benefits that reflect the kind of organization we want to be: one in which our employees feel valued and are inspired to bring their best selves to work. These include unlimited vacation, educational and wellness reimbursements, and $0 cost employee insurance plans. Please check out our Careers page for a more comprehensive overview of our perks and benefits. #LI-Remote

Dealpath is looking for a self-motivated Customer Success Manager to join our growing team in New York City, New York! As a Customer Success Manager, you will play a critical role in ensuring our customers adopt and utilize Dealpath to its utmost capabilities. You're excited about this opportunity because you'll: Interact with customers to learn how their business works, define success criteria, and build out a customer journey to help them reach their business goals Train, onboard, and support our customers in their usage of Dealpath in an effort to ensure adoption Produce and deliver web-based and in-person training seminars for customers Field phone and email based support inquiries from customers Assist with the creation of self-service documentation and video-based training materials Work cross-functionally with Dealpath's Sales, Marketing, and Product teams to relay customer use cases, develop success assets, and resolve product escalations Ensure the retention, growth, and satisfaction of a portfolio of customer accounts Help the Customer Success team build out process and success metrics to accelerate the scaling of this function We are excited that you are: A self-motivated team player, ready to embrace a fast paced, high-growth environment Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues Qualifications: Bachelor's degree or higher 1-5 years of customer success and/or account management Strong written and verbal communication skills, including comfort with presenting to senior executive audiences Empathy for customers, and passion for helping them Demonstrated ability to manage ambiguity and apply problem-solving skills High attention to detail and accuracy Strong knowledge and proficiency in Excel / Google Sheets For Bonus Points: Experience working for an enterprise SaaS company Experience servicing commercial real estate firms Interest in commercial real estate Familiarity with SQL and Salesforce The Perks & Culture: Medical, dental, & vision insurance. Flexible Spending Account. Paid Parental Leave. 401(k). Company sponsored commuter benefits. Flexible time off policy. Hybrid work policy - 3 days in office requirement (Tues/Wed/Thurs). Monthly wellness reimbursement. The estimated pay range for New York City, New York candidates is $95,000 - $105,000 base, & $10,000 - $20,000 variable compensation. This position is also eligible for Dealpath's equity plan. Your compensation will be based upon several factors including your experience, qualifications, education, location, and the skills assessed in Dealpath's interview process. Your actual compensation will be confirmed in writing at the time of offer. Dealpath's compensation ranges are determined by current market data, so compensation data posted on our job posts may change as new market data becomes available. About Dealpath: Our mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. We believe that real estate is driven by people with information to shape the built world. Today, Dealpath is the industry's leading cloud-based deal management platform and expanding rapidly. Recent highlights include: surpassing $10 Trillion of transactions supported on the platform with leading firms like Blackstone, CBRE, Oxford, Nuveen, Bridge Investment Group, etc., recognized as the “Top Technology” at Global PropTech Awards, and expanding offices and teams in San Francisco and New York City. We're engineering an industry-defining company to power the largest asset class in the world into the future. Our company is led by an experienced team and backed by a combination of top tier venture capital firms and strategic industry partners including: Blackstone, Nasdaq, 8VC, JLL Spark, WTI, GreenSoil Investments, LeFrak, Milstein, Bechtel, and Morgan Stanley Expansion Capital. We value your voice! If you get excited about solving real business challenges and working closely with other smart folks in a winning culture - we'd love to meet you!

Who We Are Verve has created a more efficient and privacy-focused way to buy and monetize advertising. Verve is an ecosystem of demand and supply technologies fusing data, media, and technology together to deliver results and growth to both advertisers and publishers-no matter the screen or location, no matter who, what, or where a customer is. With 30 offices across the globe and with an eye on servicing forward-thinking advertising customers, Verve's solutions are trusted by more than 90 of the United States' top 100 advertisers, 4,000 publishers globally, and the world's top demand-side platforms. Learn more at ************** Who You Are We're looking for a client-focused, data-savvy professional with deep knowledge of the programmatic ad ecosystem. You'll thrive here if you enjoy turning complex challenges into actionable solutions, and you care deeply about delivering great client experiences. Experience with DSPs, mobile programmatic, and campaign analytics is essential. A proactive, thoughtful approach to client relationships and internal collaboration is key. What You Will Do * Serve as the primary point of contact for a portfolio of advertiser accounts, ensuring their success and satisfaction * Build and maintain strong, long-term relationships with clients, understanding their business goals and challenges * Manage end-to-end campaign execution, including setup, monitoring, and optimization to meet performance objectives * Analyze campaign data to identify trends, insights, and areas for improvement * Collaborate with internal teams to implement optimizations and troubleshoot issues * Develop strategic plans to enhance campaign performance and achieve client KPIs * Prepare and deliver regular performance reports, providing insights and recommendations * Proactively identify growth opportunities within accounts and contribute to long-term success planning * Work closely with Sales, Product, and Engineering teams to align on client needs and deliver solutions * Provide feedback to inform product development and feature enhancements What You Will Bring * 3+ years of experience in customer success, ad operations, or programmatic campaign management * Deep expertise in DSP platforms, mobile advertising, and the programmatic ecosystem * Familiarity with privacy-first measurement frameworks (e.g., SKAdNetwork) is a strong plus * Proven success in driving client growth, retention, and satisfaction * Strong analytical skills with the ability to translate performance data into actionable optimization strategies, deliver insights to clients, and identify opportunities for account growth * Self-starter with a strong drive to learn, take initiative, and make a meaningful impact * Quick learner with a growth mindset - comfortable working independently, adapting to evolving priorities, and taking ownership * Experience mentoring junior team members and collaborating effectively across functions * Bachelor's degree in Marketing, Business, or a related field is preferred but not required; equivalent practical experience is equally valued, and advanced qualifications are a plus What We Offer Just a few of the benefits waiting for you at Verve: * Stay healthy and covered with our comprehensive Medical, Dental, Vision, Disability, Life, and other Insurances * Support your long-term financial security with our 401(k) Retirement plan with company match * Save on everyday expenses with pre-tax FSA plans for Healthcare, Dependent care, and Commuting * Pick what matters most to you in our Fringe Personalized Benefits Platform, with a budget of $100/month: lifestyle, fitness, hobbies, travel, and more * Recharge with 13 paid holidays, unlimited PTO, and 3 Wellness Days throughout the year * Enjoy peace of mind with paid Parental Leave for life's important milestones * … and even more reasons to join us! The salary range for this position is USD 90-105K OTE per annum. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Verve provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #LI-Hybrid

About ElevenLabs ElevenLabs is a research and product company defining the frontier of audio AI. Millions of people use our technology to read articles, voice over videos, and restore voices lost to disability. Leading developers and enterprises worldwide use ElevenLabs to build intelligent agents for support, sales, and education. We launched in January 2023 with the first AI model to cross the threshold of human-like speech. In January 2025, we raised a $180 million Series C round, valuing the company at $3.3 billion. By September 2025, that valuation doubled to $6.6 billion as we surpassed $200 million ARR in under three years. Our mission is to build the most important audio AI platform in the world, solve AI audio intelligence, and make information accessible in any voice, language, or sound. Our core offerings are our Creative Platform and the Agents Platform, powered by proprietary Text to Speech, Speech to Text, and conversational AI models. We are just getting started. If you want to work hard and create lasting impact, we would like to hear from you. How we work * High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. * Impact not job titles: We don't have job titles. Instead, it's about the impact you have. No task is above or beneath you. * AI first: We use AI to move faster with higher-quality results. We do this across the whole company-from engineering to growth to operations. * Excellence everywhere: Everything we do should match the quality of our AI models. * Global team: We prioritize your talent, not your location. What we offer * Innovative culture: You'll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what's possible. * Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. * Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. * Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. * Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. * Co-working: If you're not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for a self-starting, highly energetic Customer Success professional based in the USA, who is passionate about voice technology. We don't just sell a product, we're building a community of highly engaged people that want to partner with us for the long term. We love listening to our clients to support them with a top-notch onboarding, daily management and value extraction experience. In this role you will: * Manage a scale book of business of around 100 accounts. * Partner on the development of ElevenLabs' scaled Customer Success playbook that helps us grow this important part of the Enterprise business. * Build and maintain strong relationships with high potential clients to drive their success. * Own the upsell, cross sell, and renewal processes for the scale segment. * Bring a value at volume mindset to create repeatable and self-serve processes + resources for these customers. * Measure and improve customer satisfaction & experience. * Monitor customer usage and adoption of our products to identify areas for improvement or revenue expansion. * Own your NRR + customer health KPIs and track them against the company goals. Requirements * 1-3 years of previous experience in Customer Success in a SaaS, fast-paced organization. * A strong scalability and customer excellence mindset. * Strong communication and interpersonal skills, with the ability to build and maintain relationships with customers at all levels of an organization. * Excellent problem-solving, technical, and analytical skills to address customer needs and concerns. * A hybrid of customer & product-driven mentality that prioritizes client satisfaction & scale. Location This role is remote-first, so it can be executed from anywhere in the United States, however the ability to operate in ET, CT, MT, or PT timezones is required. There is a preference for candidates to be based in New York City or San Francisco, with the option to work out of our offices in these cities. #LI-remote

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our "DevOps for Content" revolution, where we partner with global brands and agencies to transform their end-to-end creative workflows-from ideation through activation-to unlock the GenAI-powered Content Supply Chain. As a Manager, Firefly Customer Engagement, you will lead, mentor, and inspire a team of AI Engagement Managers-our customer-embedded strategists and product owners-who shape and realize customers' GenAI transformation journeys. Your team operates at the intersection of product, engineering, enterprise consulting, and client advocacy, ensuring fast, iterative value realization that drives adoption, growth, and trust. This role calls for an inspiring people leader who balances mentorship with hands-on engagement. You'll serve as the ultimate advocate for your team and your customers-empowering your AI Engagement Managers to deliver value at speed, building long-term executive relationships, and ensuring the voice of the customer fuels Adobe Firefly's product innovation. If you are passionate about cultivating top consulting talent, scaling GenAI adoption, and translating bold ideas into measurable outcomes, this is your stage. What You'll Do Team Leadership * Recruit, coach, and empower a high-performing team of AI Engagement Managers. * Create a culture of customer obsession, product ownership, and continuous learning, centered on GenAI and Adobe Firefly. * Act as mentor and sponsor-guiding AI Engagement Managers on executive presence, value realization, and scalable playbooks. * Champion career development and inspire your team to raise the bar across every engagement. Customer Engagement & Program Delivery * Oversee and steer large-scale enterprise programs focused on Firefly and GenAI adoption. * Ensure your team applies Forward Deployed Engineering principles-rapid prototyping, iterative feedback, and agile collaboration with customers. * Act as the executive escalation point and trusted advisor for strategic customers. * Reinforce a culture of measurable impact-every engagement tied to business value and ARR growth. Strategic Leadership & Partnerships * Partner with Product, Engineering, and Customer Success to translate field insights into Firefly's roadmap. * Lead your team to pilot new features and best practices-accelerating adoption and shaping Adobe's GenAI delivery standards. * Represent your team in executive reviews, customer workshops, and cross-functional forums, elevating Firefly's role in the enterprise GenAI market. Thought Leadership * Stay current on GenAI, creative automation, and content supply chain advancements. * Enable knowledge sharing across teams, embedding lessons learned into reusable playbooks and scaling innovation across engagements. * Advocate for best practices in customer engagement, consulting excellence, and GenAI adoption inside and outside Adobe. What You Bring * 8+ years in digital strategy, enterprise consulting, or AI/ML roles; 2+ years in people leadership or team management. * Proven ability to lead customer-facing consulting talent-mentoring high-potential Engagement Managers to elevate impact and executive presence. * Deep understanding of GenAI, Adobe Firefly, and first- and third-party AI models, with the ability to translate concepts into business value. * Experience delivering enterprise-scale digital transformation or AI adoption programs with measurable impact. * Familiarity with Adobe Creative Cloud, Firefly, and GenStudio Modules; Adobe Experience Cloud knowledge is a plus. * Expertise in scaled agile delivery methodologies and tools (Jira, Workfront, Confluence, Miro). * Exceptional communication and executive influence-capable of simplifying complexity and driving alignment at the C-suite level. * Flexible, adaptable, and energized by fast-paced, high-growth environments. * Willingness to travel up to 30% for customer and team engagement. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $163,900 -- $260,900 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Ask IT Consulting Inc. visualizes itself as a leader in IT services and staffing in coming years. With strong dedication and commitment of our employees, we would surpass all our competitors establishing the wider channel of media marketing building a better connection with clients. Job Description Establish, nurture and grow client relationships within existing US client portfolio and across new opportunities on pre-agreed Life Sciences accounts Direct opportunities from idea to contract sign-off, and ensure client satisfaction at the highest level. This includes active contribution from a commercial perspective, as well as strategic direction and operational support during this process Develop a growth strategy focused both on financial gain and customer satisfaction Present to and consult with management on business trends with a view to developing new services, products, and distribution channels. Direct accountability for achieving sales targets in terms of sales ($$) and year-on-year growth consistent with overall business growth objectives Qualifications Must have +5 years' experience in digital marketing, preferably in pharmaceutical/medical and/or healthcare sector ● Demonstrated ability to acquire and grow a client base, client retention skills ● Direct experience working for a digital agency, and in-depth knowledge of web and content management, digital metrics and analysis across channels, design thinking and promotional activities ● Possess excellent relationship-building skills ● Detail- and solution-oriented, resourceful, highly organized, and able to multitask effectively Additional Information Regards, Sara Tim ********** Ext-4390

Territory: Jersey City, NJ - Multi-Specialty Target city for territory is Jersey City - will consider candidates who live within 40 miles of territory boundaries with access to a major airport. Territory boundaries include: Morristown, Edison, Clifton. SUMMARY: Are you a results-driven biopharmaceutical sales professional looking to be part of an organization that values being curious, adaptable, and accountable? Lundbeck is a global biopharmaceutical company focusing exclusively on brain health. With more than 70 years of experience in neuroscience, we are committed to improving the lives of people with neurological and psychiatric diseases. Lundbeck employees are inspired and driven by our purpose to advance brain health and transform lives. Join us on our journey of growth! We are seeking a dynamic and results-driven sales professional with a proven track record of success who is looking to grow with LundbeckOur ideal candidate will have the ability to be a specialty product expert with an understanding of requisite market complexities in order to be successful promoting our products to stakeholders in the primary care and neurology settings. As an Account Manager, you lead the promotion of our psychiatry portfolio, executing sales and marketing strategies with comprehensive clinical knowledge to drive sales performance. Our Account Managers are adept at executing against the toughest commercialization challenges in today's rapidly changing environment and must demonstrate strong capability in the following areas: ESSENTIAL FUNCTIONS: Business Planning & Account Leadership - Ability to use digital tools and apply data-based insights to create opportunities, develop strategy & tactics, allocate resources to enhance sales execution, monitor progress and adjust direction to maximize sales performance. Selling - Deliver messages in a clear and compelling way to customers, effectively probe customer needs to handle objections, and close every call with a commitment to action to drive changes in behavior. Customer Development - Build and maintain productive internal and external relationships based on customer needs and organizational goals, incorporating “total office” account management where applicable. Local Market & Therapeutic Area Expertise - Gather and validate key trends and dynamics in the market, map account linkages, and apply comprehensive therapeutic knowledge to uncover and prioritize unique opportunities. Reimbursement - Consistently demonstrate the ability to stay informed on reimbursement dynamics, anticipate and effectively address payer access issues (IDNs, Medicare, Medicaid, Commercial) using Lundbeck resources. Pharmaceutical Environment/Compliance - Apply knowledge of pharmaceutical and regulatory environment, including accountability and adherence to Lundbeck policies and procedures and FDA regulations regarding the promotion of pharmaceutical and medical products. REQUIRED EDUCATION, EXPERIENCE and SKILLS: Bachelor of Arts or Bachelor of Sciences degree from an accredited college or university 2-5 years pharmaceutical, biopharmaceutical, biologics, medical device sales or related healthcare sales experience. Must demonstrate the intellectual capacity to score highly on disease and product training exams, including being certified on product knowledge annually Self-starter, with a strong work ethic, tenacity, and outstanding communication skills Adaptability: Ability to embrace change and work collaboratively in a fast-paced team environment. Problem-Solving: Proven analytical skills to identify solutions and overcome obstacles. Data Analysis: Strong computer and technical skills used in analyzing data to develop both short- and long-term goals aligned with business objectives. Must live within 40 miles of territory boundaries Driving is an essential duty of this job; must have a valid driver's license with a safe driving record that meets company requirements Meeting and complying with reasonable industry-standard credentialing requirements of healthcare providers / customer facilities is required for continued employment with Lundbeck Ability to lift, bend, push, pull and move items including, but not limited to equipment, pharmaceutical samples, and any other work-related materials up to 25 lbs. with or without reasonable accommodation. PREFERRED EDUCATION, EXPERIENCE AND SKILLS: Recent documented successful experience selling to general practitioners (GPs) and primary care centers. Prior experience promoting and detailing products specific to CNS/neuroscience Previous experience working with alliance partners (i.e., co-promotions) TRAVEL: Willingness/Ability to travel up to 30% - 40% domestically to (a) regularly meet/interact with customer base and internal personnel within assigned territory; and (b) typically attend 4-8 internal/external conferences and meetings spanning locations within the United States. Travel must be able to be completed in a timely manner. The range displayed is a national range, and if selected for this role, may vary based on various factors such as the candidate's geographical location, qualifications, skills, competencies, and proficiency for the role. Salary Pay Range $108,000 to $125,000 and eligibility for a sales incentive target of $39,000. Benefits for this position include flexible paid time off (PTO), health benefits to include Medical, Dental and Vision, company match 401k and company car. Additional benefits information can be found on our career site. Applications accepted on an ongoing basis. Why Lundbeck Lundbeck offers a robust and comprehensive benefits package to help employees live well and protect their health, family, and everyday life. Information regarding our benefit offering can be found on the U.S. career site. Lundbeck is committed to working with and providing reasonable accommodations to disabled veterans and other individuals with disabilities during our employment application process. If, because of a disability, you need a reasonable accommodation for any part of the application process, please visit the U.S. career site. Lundbeck is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, and any other characteristic protected by law, rule, or regulation. Lundbeck participates in E-Verify.

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Join our "DevOps for Content" revolution as we partner with global brands and agencies to transform their end-to-end creative workflows - from ideation to activation - to deliver AI-powered content services with speed, scale, and governance. We are inventing new applications and solutions to unlock the GenAI-powered Content Supply Chain. As the Head of Customer Engagement, you'll build and inspire a team of highly skilled AI Engagement Managers who lead our enterprise customers as hands-on AI strategists, product managers, and executive customer leaders, inventing new products and driving fast time to measurable value. You will also lead and scale a team of Program Managers who orchestrate across Adobe and our partners to ensure the successful launch of 0à1 product & innovation opportunities and our most complex, transformational engagements. This role requires strong leadership and strategy consulting skills, an understanding of AI solutions (first-party and third-party models), and exceptional customer-centricity to drive rapid adoption and value realization for our most strategic customers. You'll serve as the ultimate customer advocate, originating net-new products while also driving rapid feedback loops with Product. If you're energized by scaling teams, innovating rapidly, and translating AI research into real-world value, this is your stage! What You'll Do * Create the Future: Recruit, coach, and empower a team of high-performing AI Engagement and Program Managers; define success metrics, playbooks, and new operating models. * Customer-Centricity Leadership: Lead the team to drive enterprise-scale creative and content transformations using Adobe solutions and third-party models as a catalyst for organizational change. Act as an executive sponsor for key accounts, ensuring alignment across DX/DME, Product, Engineering, Customer Success, and Enablement. * Product Leadership: Function as a continuous product innovation engine-originating and launching 0à1 product opportunities while also feeding repeatable customer solutions and use cases straight into the product roadmap to accelerate growth. Develop repeatable and scalable digital and AI transformation strategies using Adobe's AI technologies/first-party models and third-party models to solve complex business challenges for enterprise customers. * Value Realization and Adoption: Establish proven approaches to measure and articulate value across the customer base. Surface insights on areas of differentiated value and opportunities to implement faster. Scale successful adoption strategies and tactics and address challenges holding us back from more success. * Stay ahead of AI Trends: Stay current on advancements in generative AI, creative tooling, and performance marketing to continuously evolve team capabilities and offerings. * Ensure Operational and Delivery Excellence: Embed governance, quality, and performance metrics into every engagement, driving continuous team improvement against critical metrics. Champion cross-functional collaboration by dismantling silos and encouraging a culture of shared ownership and alignment across teams. * Cultivate Culture: Foster a high-performance, product management and customer-obsessed culture by mentoring your team with positivity, accountability, and growth paths. * Evangelize & Scale: Share standard methodologies, lead internal workshops, and catalyze generative AI adoption across Adobe's pre-sales, post-sales, and customer success teams. What You Bring * Seasoned Customer & Product Leader: 15+ years in customer-facing roles within management consulting and product management. 10+ years in team leadership roles. Experience with martech software vendors is preferred. * Customer-Centricity: Always prioritizing the customer and their needs and expectations first in everything you do. You are outstanding at crafting and encouraging a culture of customer-centricity among your team and your extended ecosystem. * GenAI & Platform Expertise: Understanding and experience with Adobe Firefly, Adobe Experience Cloud, Adobe Creative Cloud, GenStudio for Performance Marketing, Custom Models, third-party AI models, and Cloud platform technologies. * Practitioner Experience: Adept at translating customers' business requirements into solutions and effectively positioning solution value. Proven ability to understand customer goals and align them with high-impact features and capabilities of Adobe solutions. * Executive Presence: Outstanding communicator who simplifies complex AI concepts for C-suite customers and influences strategic decisions. * Talent Builder: Skilled in recruiting diverse engagement and program managers; passionate about mentorship, career growth, and encouraging cross-team collaboration. * Owning the Outcome: Ability to assess delivery execution performance and continuously improve impact. Constantly seeking better, faster, and more innovative ways to solve problems using GenAI technology. Proven track record of breaking down organizational silos to ensure the best customer outcome is a must. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $205,600 -- $394,400 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process. At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP). In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice If this role is open to hiring in Colorado (as listed on the job posting), the application window will remain open until at least the date and time stated above in Pacific Time, in compliance with Colorado pay transparency regulations. If this role does not have Colorado listed as a hiring location, no specific application window applies, and the posting may close at any time based on hiring needs. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. 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