Customer support representative jobs in Fayetteville, AR - 544 jobs

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Either Language is Fine (Read/Write) Thai Spanish Japanese Korean Mandarin German French Vietnamese Hindi English Preferred 1-2 years' experience in Risk Ops Workstreams and/or Fraud Detection. Job Duties: Resolves seller issues through multiple channels and systems to support Client.com and the eCommerce side of the business. Must be fluent in computer skills and know how to navigate systems efficiently. Will need to work escalated cases by providing subject matter expertise; advising sellers on actions needed to be taken; researching issues and seller history to provide appropriate resolution; managing the inflow of volumes for ensuring investigation of issues and resolution options; recognizing fraud trends, issues and contact types; communicating or escalating issues to contact center management, training and quality team, or appropriate teams. Identifies and communicates trends from screening by collecting the required data; ensuring accuracy of data; analyzing data and comparing with the current and best practices for the Risk Ops Screening Team. Develops, communicates, and implements processes and practices to meet business needs by collaborating with managers, co-workers, and other business partners; analyzing and applying information from multiple sources and systems; monitoring progress and results; identifying and addressing personal improvement opportunities. Must be open to coaching and constructive feedback on business practices and manager evaluations. Demonstrates, promotes, and supports vetting with company policies, procedures, and standards of ethics and integrity by explaining, guiding, and demonstrating how to apply these in executing business processes and practices; implementing related action plans; using the Open Door Policy; and assisting management with correcting ethical and compliance issues and problems. Leads and participates in teams by using and sharing resources, information, and tools; determining customer needs and business priorities; coordinating and executing work assignments; providing feedback and support to ensure timelines and work quality are achieved. Top 3 Skills Needed or Required Ensuring accuracy of data and decision making. Analyzing and applying information from multiple sources and systems. Adherence to documented screening workflow and requirements. What are the day-to-day responsibilities? Reviews of new seller applications from Turkey and other Countries of Incorporation. Approving or declining applications based on requirements for Marketplace Inbound and Outbound sellers. Reviewing and decisioning appealed seller applications. Collaborating and sharing feedback with team and leadership. What is the makeup of the team? 1 Manager 3 Team Managers 5 Team Leaders 20 Associates under each Team Manager About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Ensures effective and efficient operations through conducting operations analyses (i.e. operational effectiveness and capacity utilization), and recommends improvements. Details Job ID-26-01588

GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Customer First Advocates must demonstrate a positive attitude and a strong willingness to learn and grow within the company. The position requires excellent verbal communication skills, as the primary responsibility will be assisting customers over the phone by answering questions, resolving issues, and providing support courteously and efficiently. Candidates must also have the flexibility to work varying schedules, including Saturdays, to meet the needs of our customers and team. Essential Job Duties and Responsibilities: * Answering customer service phone calls. * Review documentation sent in via email or through Origin tool to make decisions on cases. * Willingness to do other tasks as they arise. Required Skills, Knowledge & Abilities: * The ideal candidate will have: * Strong math and computer skills * A positive attitude * The ability to work effectively with clients at all stages of the process * The ability to calmly and professionally handle dissatisfied clients and offering thoughtful solutions. Compensation: $15.75 - $17.75 hourly Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

** Technical Service Representative **Background:** The Southwest Technical Service Representative position will support customers in Texas, Oklahoma, Arkansas, Louisiana and southern Mississippi as a part of the IP Ink & Plate Division, within the North American Container group. IP Ink & Plate supplies water based flexographic printing inks, printing plates and related services to corrugated packaging converters, bag manufacturers, and other flexographic printers, within International Paper and to outside customers. The ink lab provides color matching, technical service, formulation, and R&D services to our customers in order to help them produce high quality packaging products. The Technical Service Representative reports to the National Technical Service Manager. **Pay Rate** : $65,100 - $86,800 _Multiple factors, including Individual experience, skills and abilities will determine where an employee is ultimately placed in the pay range. Variable pay may provide additional opportunities for financial awards. This job is eligible to participate in IP's annual incentive plan._ **Category/Shift** : Salaried Full-Time **The Job You Will Perform:** + The Technical Service Representative is responsible for providing technical service and assistance to our customers in the Southwest Region. + This position requires the tech rep to travel to customer locations for testing of new and existing inks on press, troubleshoot printing problems the customer may encounter, assist customers with controlling ink inventory, and provide technical feedback to the customer, sales representative, and the lab. + Color matching and other minor lab work for these customers will take place at the Blend Plant when not traveling. + Maintaining current customer base as well as playing an integral technical support role in acquiring new customers will be central to the job. + The Technical Service Representative position will be working in a fast paced, team environment, and will need to be able to handle multiple tasks and changing priorities. + Approximately 50% overnight travel is anticipated, but can vary greatly depending on circumstances. **The Skills You Will Bring:** + 5 years minimum industry or related experience preferred. + Candidates will have excellent press side technical and trouble shooting skills, color matching ability, inventory control skills, be detail oriented and have strong communication skills. + Since heavy customer contact is required, the ability to communicate effectively and in a pleasant manner is essential. + Positive attitude, willingness to take on special projects, and initiative and excellent computer skills are desired. + Experience in a printing ink manufacturing or printing environment with press side technical skills required. **The Benefits You Will Enjoy:** International Paper offers a benefits package that includes health, welfare and retirement plans including Medical, Dental, Life insurance, Flexible Spending Accounts, Short-term and Long-term Disability, 401(k), Company-funded retirement contributions, Paid Time Off, Education & Development (including Tuition Reimbursement), Student Loan Repayment Assistance, and Voluntary Benefits including insurance for home, auto, vision and pets. **The Career You Will Build:** Sales and Leadership training, promotional opportunities within a global company **The Impact You Will Make:** We continue to build a better future for people, the plant, and our company! IP has been a good steward of sustainable practices across communities around the world for more than 120 years. Join our team and you'll see why our team members say they're **Proud to be IP** . **The Culture You Will Experience:** International Paper promotes employee well-being by providing safe, caring and inclusive workplaces. You will learn Safety Leadership Principles and have the opportunity to opt into Employee Networking Circles such as IPVets, IPride, Women in IP, and the African American ENC. We invite you to bring your uniqueness, creativity, talents, experiences, and safety mindset to be a part of our increasingly diverse culture. **The Company You Will Join:** International Paper (NYSE: IP) is a leading global supplier of renewable fiber-based products. We produce corrugated packaging products that protect and promote goods, and enable worldwide commerce, and pulp for diapers, tissue and other personal care products that promote health and wellness. Headquartered in Memphis, Tenn., we employ approximately 38,000 colleagues globally. We serve customers worldwide, with manufacturing operations in North America, Latin America, North Africa and Europe. Net sales for 2022 were $21.2 billion. Additional information can be found by visiting InternationalPaper.com. **_International Paper is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law._** **_International Paper complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact_** **_reasonable.accommodations@ipaper.com_** **_or **************._** **Job Identification** 1082083 **Locations** Fort Smith, AR, United States Bogalusa, LA, United States Valliant, OK, United States Columbus, MS, United States Edinburg, TX, United States

Come and work for Envoy Air, an American Airlines Group Company, at (Northwest Arkansas National Airport) and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.77/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

McLarty Daniel Automotive is seeking a Sales Business Development Representative to join our team. In this role you will be responsible for answering incoming call and leads, and develop relationships with customers. You will be expected to meet and exceed sales targets, provide exceptional customer service, and be a brand ambassador for McLarty Daniel Automotive. Salary and Benefits: New Hire Training- Min. $14.00 per Hour plus opportunity for bonus Average annual income of $52000 ( with potential to earn more) Salary Paid Weekly Bonus Paid Monthly Holiday & Vacation Pay Flexible Schedule Sick Pay & Bereavement Pay Dental, Medical, Vision Plans Available Best Christmas Party in NWA!!! Qualifications: Prior experience in automotive sales or business development preferred Excellent communication and interpersonal skills Ability to build and maintain relationships with customers Ability to work in a fast paced environment Ability to work independently and as part of a team Ability to work evenings and Saturday Great Teammate with collaborative attitude Prompt & Courteous Valid Driver's License Responsibilities: Develop and maintain relationships with customers Meet and exceed target goals Provide exceptional customer service Maintain accurate customer information Collaborate with team members and other departments Attend training and development sessions If you are a motivated and enthusiastic individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Responsibilities Conduct quality audit throughout manufacturing process and ensure the product is built per specification and standards and is fit for use. Inspection of manufactured parts. Inspection of manufactured parts running. Reviewing all printed orders. Researching customer complaints. Reading drawings and blueprints. Assist Ad-Hoc teams. Conduct field trip to assist customer. Frequent and variable lifting, pulling, pushing, and carrying of up to 50 pounds Perform other duties deemed necessary by management. Qualifications 6 months to 1 year of related experience and/or training is ideal Basic math proficiency to read instructions, operate machinery properly, and record data Ability to read a tape measure Education High School Diploma or GED required

Job DescriptionAGM TOOLS is an expansion company has been growing in 14 years and AGM is dedicated to distribute tools to fabricate countertops for example for kitchen, for bathrooms, for tables, etc. We have more than 14 years in the market and we already have12 locations (Texas 6 locations, North Caroline 2 locations, South Florida 2 locations, Arkansas and Oklahoma). AGM TOOLS is looking People honest, responsible, multitask, ambitious, and enjoy sales Responsibilities: -Attending Customers -Make phone calls and answer calls -Look new Customers -Run credit cards by phone and in person -Cashier has to be complete every day -Ask for change to accounting department -Give a great service -Maintain store clean and organize -Restock the Store -Sale and promote all products with each customer -Support inventory with counts Company offers; Training learning all the tools, prices and the use. After a month Base Salary$37k+ Commission Vacations Sick days Holidays Great environment Professional growing

The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do * Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. * Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. * Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. * Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For * Customer-focused: You have a knack for connecting with people and delivering memorable service. * Cool under pressure: You excel in high-stress environments and think on your feet. * A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. * Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us * Competitive pay * Ongoing education and training opportunities * A supportive, team-oriented work environment * The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: * Currently hiring for all shifts- day, swing, and overnight shifts available. * Experienced Receptionist with a minimum of 1-year veterinary experience preferred. * Compassionate and calm team-player. * The ability to multi-task. * Strong communication and customer service skills. * Highly organized and possess computer skills. * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Competitive wages * 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! * Paid sick leave for full and part-time employees * 2 weeks of maternity/paternity leave * Full vision/health/dental, 401k, and health savings plans * CE allowance for licensed and unlicensed employees * Paid Professional Dues if licensed * Quarterly Bonuses / Christmas Bonuses when eligible * Scrub allowance * Employee Assistance Program * Paid Bereavement Program * Tuition Assistance Program * PTO for full and part-time employees that is available to use after 90 days * Free vaccines for staff pets and excellent discounts on products and services * A fun environment that promotes teamwork, leadership skills, and training * We are caffeine addicts, so we do frequent runs to all the best coffee shops! * We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! * 2 dollar shift differential for night shift. Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************

To provide a wide range of customer service to the members of the Cooperative. To represent the Cooperative in a professional manner while many times serving as the "face" of the Cooperative. RELATIONSHIPS Reporting structure varies by office location[1] Directs none, except personnel who may be assigned from time to time Cooperates or coordinates with all persons both within and outside the cooperative as deemed necessary to carry out the responsibilities of the position. SPECIFICATIONS AND RESPONSIBILITIES At least two years of clerical, administrative, and/or customer service experience is preferred. Other experience and attributes may be considered in lieu of this. Written and verbal bi-lingual (Spanish and English) skills are valuable. Requires ability and willingness to effectively speak on the phone or in-person and perform other work simultaneously. Requires ability and willingness to effectively respond to upset members. Requires ability and willingness to work in an administrative environment, typically sitting at a desk and operating typical office equipment. Requires ability and willingness to lift/manipulate light loads frequently and assist with medium loads occasionally. Exercises highest degree of confidentiality regarding all Cooperative, member, and employee information. Requires ability to effectively operate two-way radio systems, computers and other mobile devices and their associated software and applications. Requires accurate and quick keyboarding and 10-key skills. Requires ability and willingness to maintain a neat workspace and accurately maintain various physical and electronic files and records. Requires ability and willingness to work in a constant state of alertness and focus. Via telephone, email, in-person, and drive-through window, assists members with a wide range of inquiries and needs. Processes and distributes incoming mail. Receives and accurately records payments. Prepares and maintains various reports. Receives and directs emergency calls. Accepts applications for membership and electric services. Processes various connect, reconnect, and disconnect service orders. Explains requirements, rules, regulations, and applicable policies. Attends and participates in various meetings and training. A valid driver's license is required, along with the availability and willingness to travel to work in district offices as needed. Performs other duties as requested or required by the position. [1] Berryville - Customer Service Manager; Bentonville - Manager, Customer Support; Huntsville & Jasper - District Vice President Carroll Electric is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to their status in any category protected by applicable law.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm. Start date: Monday 19th January 2026. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

The Animal Emergency and Specialty Center of NWA is a well-established and growing emergency and critical care practice. We are the only after-hour facility in the Northwest Arkansas area and the only 24-hour ER in Arkansas at the moment. Our brand new, state-of-the-art facility is fully equipped with digital radiography, large touch screen monitors in all client rooms, Ultrasound, Idexx laboratories in-house, and a ForceTriad electrosurgical system. We also have CT and MRI capability in-house through referral. Just as important, we have a friendly, highly skilled, motivated, and fun-loving staff. We are very flexible with scheduling and are willing to work around requests, within reason. Our practice is remarkably busy, so it is important for our staff to be able to handle high-stress situations, multitask well, and have good communication skills. Our technicians and assistants are highly utilized at the top of their skill sets and are constantly learning new techniques. We want our staff to be hands-on! Northwest Arkansas is home to Crystal Bridges-a world-class art museum, the state's largest live-music amphitheater, and a multitude of distinctive historic downtowns. It is also home to four state parks, making it a prime destination for hiking, biking, and anything outdoors. To learn more about us click here. Job Description Are you a customer service pro with a passion for helping people and their pets? Join our fast-paced animal emergency team as a Client Service Representative (CSR), where exceptional service meets compassionate care. We are currently hiring for night time and late swing positions. Why You'll Love It Here At our clinic, our CSRs are the heartbeat of client and patient interactions. We pride ourselves on providing top-tier customer service, ensuring every client feels supported during stressful moments. What You'll Do Be a calming presence: Stay level-headed and professional in emergency situations while providing support and solutions for emotional clients. Master the art of de-escalation: Use empathy and communication skills to address and resolve concerns. Teamwork is key: Collaborate with veterinary staff and fellow CSRs to maintain smooth operations and outstanding client care. Stay sharp and grow: Participate in monthly training sessions and complete continuing education hours annually. What We're Looking For Customer-focused: You have a knack for connecting with people and delivering memorable service. Cool under pressure: You excel in high-stress environments and think on your feet. A team player: You thrive in a collaborative environment and are always ready to lend a helping hand. Eager to learn: You're excited about continuous learning and professional development opportunities. Opportunities for Growth We value career advancement! Leadership positions are available for motivated team members looking to grow within our clinic. Benefits of Joining Us Competitive pay Ongoing education and training opportunities A supportive, team-oriented work environment The chance to make a real difference in the lives of pets and their people If you're ready to bring your customer service expertise to a fulfilling role in veterinary care, apply today! Qualifications We're looking for: Currently hiring for all shifts- day, swing, and overnight shifts available. Experienced Receptionist with a minimum of 1-year veterinary experience preferred. Compassionate and calm team-player. The ability to multi-task. Strong communication and customer service skills. Highly organized and possess computer skills. Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: Competitive wages 3 day work weeks and flexible scheduling - we ACTUALLY STRIVE for Work-Life Balance, ask me how we make this work! Paid sick leave for full and part-time employees 2 weeks of maternity/paternity leave Full vision/health/dental, 401k, and health savings plans CE allowance for licensed and unlicensed employees Paid Professional Dues if licensed Quarterly Bonuses / Christmas Bonuses when eligible Scrub allowance Employee Assistance Program Paid Bereavement Program Tuition Assistance Program PTO for full and part-time employees that is available to use after 90 days Free vaccines for staff pets and excellent discounts on products and services A fun environment that promotes teamwork, leadership skills, and training We are caffeine addicts, so we do frequent runs to all the best coffee shops! We have the best snacks - in fact, we are in the running for the largest snack cabinet out there! 2 dollar shift differential for night shift. Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit: **********************************************************

The Customer Service Representative will provide outstanding service to our customers by responding to a high level of inbound customer calls, inquiries and requests which may require research and investigation to reach resolution. The CSR's will actively engage customers to ensure complete understanding of the issues and provide accurate and efficient responses in a prompt, respectful and courteous manner. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! * 15 days of paid time off. * 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage. * 401(k) with an employer match. * Paid holidays. * Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America's leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job - it's an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: * Provide excellent customer service and professionalism to all customers via in person, telephone, email, or via the web. * Communicate clearly and concisely with on-the-road employees to give instructions and assistance. * Answer incoming and make outgoing customer telephone calls. * Receive and resolve, within established guidelines, customer questions and concerns. * Monitor, resolve, document, and report all customer complaints, driver route sheets and call-in sheet and all customer problems relating to operations and coordinate with sales. * Track customer information and concerns and enter data into database. * Research and complete customer refunds and submit for approval before being submitted to Accounts Receivable for payment. * Maintain new account files. * Work with supervisors to ensure that all missed stops and special pick ups are completed daily. * Provide timely and accurate information regarding missed stops or other customer concerns. * Generate call-in work orders for drivers. * Download, distribute and answer all customer inquiries received via email. * Take web request and process payments by phone. * Process customer payments via internet and take cash payments as needed. * Enter new subscription residential accounts into system. * Run credit checks on new customers. * Complete verification form, service agreement and pricing matrix on all commercial accounts for changes, new and cancelled. * Key all new/cancelled accounts into Tower system and verify in system. * Scan all contracts into system and maintain records of them. * Assist in completing the Affirmative Action log for all applicants. * Assist in answering questions relating to benefits, vacation time, leave of absence, etc. * Maintain a positive attitude, and promote the GFL Environmental image by focusing on cooperation, employee partnership and positive telephone and email manners. * Ensure the customer service area is neat and orderly and ensure proper greeting of all visitors. * Conform in all respects with applicable federal, state/provincial and local laws, regulations, ordinances and other orders and to all company policies, procedures and directives from supervisors. * May provide back up assistance for Office Coordinator. * Perform other duties and responsibilities as required or requested by management. Requirements: * High School Diploma or GED. * Two (2) to four (4) years customer service call center experience. * Operate standard office equipment (i.e., copier, facsimile, personal computer). Knowledge, Skills and Abilities: * Ability to implement solutions to general and specific customer concerns. * Ability to work in fast-paced environment, meet time deadlines and perform under pressure. * Possess good organizational skills and record keeping skills. * Possess ability to speak and communicate effectively with customers and employees both verbally and in writing. * Proficient in Microsoft Outlook, Microsoft Word and Excel. * Good problem solving ability. * Excellent data entry skills. Physical/Mental Demands: * Ability to stand, sit, walk, use hands and fingers, talk and hear. * Visual Requirements: include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Working Conditions: * Work in indoor office environment 95% of the time. * Noise level is usually moderate. #GFLTalent We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact *******************************

Benefits: 401(k) Dental insurance Health insurance Opportunity for advancement Paid time off Vision insurance Department: Customer Care Schedule: Full-Time | Monday-Friday, 10:00 AM - 6:00 PM Reports To: Contact Center Manager About the Role We're hiring a Customer Service Representative (CSR) to join our Customer Care Department in Lowell, AR. This full-time, in-office role plays a vital part in supporting daily operations in a fast-paced contact center environment. You'll interact with customers, technicians, dispatchers, and managers to schedule appointments, resolve concerns, and ensure daily scheduling runs smoothly. If you're detail-oriented, organized, and enjoy helping people-this is a great opportunity for you. Key Responsibilities Answer incoming calls and assist customers with scheduling, rescheduling, and general inquiries Ensure all daily appointments are properly scheduled and confirmed Communicate clearly with service technicians, dispatchers, operations managers, and fellow CSRs Resolve customer concerns professionally and escalate issues when necessary Accurately enter and update information in dispatching/scheduling software Manage multiple tasks and stay organized in a busy, fast-paced environment Must-Haves Strong verbal and written communication skills Basic computer skills and ability to learn new software (training provided) Excellent attention to detail and time management Friendly, dependable, and team-oriented attitude Reliable attendance and punctuality Must pass a background check and drug screening Nice-to-Haves Previous experience in customer service, dispatch, or call center roles Familiarity with dispatch or scheduling software (e.g., ServiceTitan or similar) Experience working in a fast-paced, high-call-volume environment Working Conditions Office-based position with regular phone and computer use Fast-paced environment, especially during busy seasons or high-demand periods Requires the ability to stay organized and multitask throughout the day Compensation & Benefits Hourly pay plus performance bonuses or incentive pay Health, dental, and vision insurance (for full-time employees) Paid time off and paid holidays 401(k) or retirement plan Opportunities for growth and advancement Why Join Us Join a supportive and reliable team that values great customer service Work in a stable company where your contributions are appreciated Competitive pay, strong benefits, and room to grow Make a real impact every day by helping customers and supporting the operations team How to Apply Apply today to join our growing team in Lowell, AR and start a rewarding career in customer service! Compensation: $15.00 - $17.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Join the Mister Sparky Team! Mister Sparky, what it means to be ELITE! At Mister Sparky we provide legendary service to our customers to restore the reverence of our trade. We improve the lives of our customers and always do the right thing. We accept nothing but the best! Are you ready to be a part of the best? Each franchise location is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. The franchisee sets their own compensation and benefits. All inquiries about employment, benefits, scheduling and compensation at this franchise should be made directly to the franchise location, and not to Mister Sparky Corporate.

Job Description Founded in 1879, McNair & Associates is one of the oldest and most respected insurance agencies in the state. As a small business that values its employees and customers, we operate with a strong foundation of integrity, care, and a commitment to doing the right thing. We take pride in individualized training, offering opportunities for growth, and providing competitive wages to ensure our team feels valued and empowered. Our agency fosters a healthy work environment, led by a knowledgeable and supportive leadership team, ensuring job security and career progression for those who seek it. We are looking for a dedicated and detail-oriented Insurance Customer Service Representative to join our team. This role requires strong organizational skills, excellent communication abilities, and a commitment to providing top-tier service to our clients. You will be responsible for quoting, issuing new business, and amending policies while ensuring a seamless experience for our customers. If you thrive in a collaborative, growth-focused environment and are eager to build a long-term career in insurance, we encourage you to apply today! Benefits Paid Time Off (PTO) Health Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Responsibilities Collect, process, and distribute client information accurately and efficiently Manage email and phone correspondence with clients and insurance companies Learn and adhere to insurance company procedures to ensure policy compliance Input, process, and organize company information to support producers Assist clients with policy amendments, quotes, and issuing new business Requirements Excellent listening skills, empathy, and patience when working with clients Strong organizational abilities to handle client information and support producers Clear and professional communication skills to interact with coworkers, insurance companies, and clients Ability to multitask and prioritize in a fast-paced environment An active insurance license is required to perform quoting, issuing, and policy amendments

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

This employee will set up CPAPs, Respiratory Assist Devices (RADs), maintain CPAP/RAD Compliance, manage CPAP/RAD supplies/inquiries/orders, call md INR missed appointments, manage Oximetry process, and complete all other tasks assigned/related to the functionality of the center. Job Responsibilities: Performs CPAP/RAD setups in a timely and professional manner May also perform setup of oxygen equipment and other DME in patients' homes as well This includes completion of all required documentation, instructs patient on the safe and proper use of equipment Cleans rental equipment when returned to the center, in accordance with policies and procedures Maintain cleanliness and organization of warehouse/storage area Monitors CPAP/RAD Compliance report and follows up with non-compliant patients Receives and responds to patient requests for CPAP/RAD supplies, including insurance verification, confirmation of the specific supplies needed, and arranging for them to be shipped to the patient Monitors md INR Compliance report and follows up with non-compliant patients Manage the center's oximetry process Follows applicable policies and procedures of the company, including those in the Safety & Regulatory Manual including but not limited to General Safety, OSHA, and Emergency Planning Responsible for participating in on-call responsibilities for the center The frequency of participation will depend on the size of the center and the number of employees sharing the responsibility Represents the company through professional personal appearance, patient care activities May serve as a backup to other employees for vacation, illness, or other periods of absenteeism Requires use of personal vehicle and a valid driver's license #DD

About us: Sam's Furniture is Northwest Arkansas' largest furniture destination. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be the BEST furniture store in Arkansas... while serving Others in Our Community, and Around the Globe. Responsibilities: - Make outbound calls to customers to provide assistance and support - Analyze customer needs and provide appropriate solutions - Maintain accurate and detailed records of customer interactions - Follow up with customers to ensure satisfaction and resolve any issues - Collaborate with team members to improve customer service processes and procedures - Creating & filing paperwork (invoices, financial slips, etc.) - Checking out customers whether the payment is cash, check, credit-card, or financing - Reconciling your drawer at the end of shift - Must be willing to work weekends and most holidays Qualifications: - Excellent communication skills, both verbal and written - Strong problem-solving and analytical abilities - Accuracy & detail-orientation - Ability to work independently and as part of a team - Proficient in using computer systems and software applications - Reliable transportation to & from work - Must be willing to work assigned schedule - Must be able to stand up to 8 hours - Driver's License (Required) - Previous customer service experience is preferred, but not required Benefits: - Health Insurance (Medical, Vision, Dental, Life, Accidental, Short-Term Disability) - 4 Paid Holidays (Christmas, Easter, Thanksgiving, Birthday) - Employee Discount - IRA Contribution Matching - Paid Time Off/Vacation At our company, we value our customers and strive to provide 6-star service. As a Customer Service Representative, you will play a vital role in ensuring customer satisfaction and building positive relationships. If you have excellent communication skills, enjoy helping others, and thrive in a fast-paced environment, we would love to hear from you. Join our team and make a difference in the lives of our customers. Apply today! About Sam's Furniture: Sam's Furniture was established in 1994 & is Northwest Arkansas' largest furniture destination. At our company, we value our customers and strive to provide 6-star service. More than furniture, the company is also very active in the community as well as around the world. Our company mission statement is to be the BEST furniture store in Arkansas... while serving Others in Our Community, and Around the Globe. Sam's Furniture benefits include: 401(k) Matching Employee Discount Insurance (Including Dental, Medical, & Vision) On-the-Job Training Paid Birthday Off 3 Paid Holidays (Closed Easter, Thanksgiving, & Christmas)