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Customer Solutions Expert
Trxnow
Customer support representative job in Johnson City, TN
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry. Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
We're seeking dedicated, qualified candidates to join our team of Customer Solutions Experts (CSEs). CSEs are responsible for taking in-bound calls from members in need of roadside assistance (tire change, jump start, tow for their vehicle) via phone, arranging the needed service by selecting and dispatching a service provider, and providing customer care and follow up.
Inbound Calls Only
No Cold Calls
No Sales
No Collections
Ask you interviewer about:
Wear what you want - our relaxed dress code allows you to be comfortable at work.
Great Pay
Paid Holidays
Paid Time Off
Paid Training
Opportunities for Career Advancement
We Welcome:
Full Time
Part-time
Veterans
Students
Internships
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
Qualifications
TrxNow (Allied Dispatch Solutions, LLC) is North America's fastest growing roadside assistance and dispatch technology platform! We are privately owned company, and our international headquarters is in downtown Johnson City, TN. We operate multiple Call Centers internationally and job are available at our Johnson City, TN and Sneedville, TN locations. Our management team is filled with leaders who are focused on delivering the best service in the industry.Check us out at ****************
Our team is made up of dedicated employees that have been part of our success story from the very beginning. Founded in 2014, many of our first employees are now key leaders within the company. We have tons of opportunity to move up and develop your skills within the organization.
Do you enjoy helping people? We are searching for dedicated customer-oriented candidates. Customer Solutions Expert (CSE) help customers that are in need of roadside assistance. We partner with service providers all over the US and Canada to help customers in need. We are looking for individuals who can utilize modern technology to perform basic tasks such as address location, research, and basic typing. Our revolutionary technology takes the guess work out of the job and provides you with all the tools you will need to be successful.
Essential Functions:
Answer inbound customer calls.
Determine customer needs through active listening.
Ask essential probing questions to understand each customer's unique situation.
Communicate via phone to external service providers to dispatch correct service.
Navigate computer program and input information to locate each member and identify nearby service providers.
To qualify as a CSE, agents must have full working knowledge of all ADS projects and be skilled to dispatch roadside assistance for all members. Additionally, they must maintain ranking within the top 10% of agents in production on a weekly basis. An exemplary attendance and adherence record is also required for consideration and will be monitored to ensure standards are upheld. Compliance with all other policies and procedures will directly impact the ability to be part of/remain on the CSE team.
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Required Qualifications:
Rank among top 10% of CSE in production
Maintain exemplary performance, attendance, adherence and compliance record
Minimum 1-year customer service experience in call center
Must have good computer skills and accurate typing skills
Ability to multitask use multiple screens and data bases with ease
Must be flexible to work at least one day out of the weekend
This position requires working in a team environment where individual and team production is highlighted and shared openly. This position operates on a mid-shift schedule between 10 AM and 6:30 PM. You must be able to work this shift in order to be considered for this position.
This is a great opportunity to lead as you learn and develop within an organization that continues to grow year after year!
We are a great place to work and have a fun and friendly work environment!
$35k-80k yearly est. 10d ago
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Customer Sales & Service Rep
DTS Fluid Power 3.6
Customer support representative job in Kingsport, TN
Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contribution and ideas are encouraged and welcomed.
We are hiring a full-time creative, resourceful customer service representative (CSR) in Kingsport, TN. In this role, you will provide professional and timely support to our sales team and customers. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in.
Why join us?
Applied is listed as one of the World's Best Employers by Forbes for 2021. We have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. Applied has been fortunate to retain associates who have built long lasting careers. 25% of our U.S. team has 20+ years of service!
In addition to competitive hourly pay, monthly, quarterly, and annual bonus opportunities, and all the benefits you'd expect from an industry leader (401K with company match, insurance, time off, tuition reimbursement, employee assistance, etc.) you will also enjoy:
A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country
Professional development and training
Great work / life balance
Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice
Join a local team with company backing
What you'll do:
In our fast-paced team environment, you will partner with our customers and Account Managers to find products and services, solve customer needs, and build ongoing positive business relationships.
Process customer inquiries, quotes, order processing, expediting / returns
Sourcing parts
Assist in generating sales
Help in the stockroom as needed
Driving and Delivering Material to Customers
Requirements:
1+ year customer service or inside sales experience
Strong attention to detail
High school diploma or equivalent
Must be able to lift up to 50 lbs.
Valid driver's license & clean driving record (MVR)
This position is not eligible for relocation benefits and is expected to be performed on site.
Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position.
Come for the job. Stay for the career. Apply for immediate consideration!
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$35k-48k yearly est. Auto-Apply 60d+ ago
TEMP FLUIDCARE Technician II - Part Time
Quaker Houghton 4.6
Customer support representative job in Morristown, TN
Perform experienced level of on-site technical and administrative duties within the manufacturing environment of Quaker Houghton s customers. Generally works under limited supervision and with independent judgment and discretion.
Job Accountabilities:
Participate in addition of chemicals; including coolants, greases, oils, lubricants, cleaners and biocides as directed by site staff. Perform and interpret bio-stick dip tests of all machine sumps and central systems, with limited guidance.
Inspect, monitor and maintain coolant filters, washers, paint systems, air handling systems, etc. for sump changes and cleaning, as required to keep fluids within proper limits under limited direction of Site Manager or Program Manager.
Make addition of chemicals; including coolants, greases, oils, lubricants, cleaners and biocides to fluid systems.
Report and interpret all results and usage on a daily basis, via report generation; initiates corrective action.
Properly maintains tools and utility equipment such as pumps, sump suckers, coolant dispensers, etc. in a safe and efficient manner.
Inspect and perform routine maintenance on all above equipment and fluid systems including product additions, filter changes, emptying gons, sump cleaning, etc. with limited guidance from site staff.
Assist in disposal of contaminated articles (i.e. pails, gloves, samples, etc.) in accordance with prescribed measures, including waste management and recycling initiatives.
Maintain and calibrate all laboratory equipment; such as scales, pH meters, glassware, incubators, etc. in accordance with site control plan.
Has responsibility for general cleaning of oil storage rooms, laboratory, equipment and areas of the production floor (i.e. chipping, mopping, sweeping, emptying trash, etc.).
Support site staff general organization initiatives (inventory, storage rooms, labeling, etc.) Expected to work independently.
May work in manufacturing environment with union associates.
Interact with customer s production and technical personnel and other suppliers
May be required to operate hand tools, shop tools and equipment. May be required to operate industrial equipment, such as: fork trucks, sump suckers, power washers, tuggers, etc.
May be responsible to run the plant Waste Water treatment facility on site. Includes support system with HR black filtration, staging water/oils and recirculation. Post treatment staging, purifying/ ultrafiltration and sending the water back to the city. Includes running the system, PM s, compliance testing and all controls under vendor s license for logs and routine audits.
May be responsible to provide environmental waste services regarding plant metal chips disposal, swarf disposal, cardboard and plant trash. May include the management of the roll off boxes and hydraulic trash hoppers.
Carries out other duties as directed. May have tasks specifically related to quality control, metalogical heat treat and the steel industry. Provide other specifically agreed Fluidcare services as and when required by the Site Manager and/or Lead Technician this may include operating a fork truck, recycling equipment, etc
May require working flexible hours.
Must be able to safely work in a variety of potentially hazardous situations while adhering to Quaker Houghton s Life Saving Rules.
Work Environment:
Work in a manufacturing environment; may be exposed to fumes or airborne particles and toxic or caustic chemicals. May occasionally be exposed to moving mechanical parts, risk of electrical shock and trip and slip hazards. The noise level in the manufacturing environment is loud.
Ensure a safety mindset throughout designated area of responsibility
Maintain the highest EHS standards while at customer s site.
Education, Experience, Skills & Competencies:
Education
High school diploma or GED required. May be required to obtain certifications/licenses.
Experience
Two to three years experience in a manufacturing environment required.
Skills and Competencies
Effective written and verbal communication skills. Demonstrate intermediate reading skills. Ability to effectively present information.
Demonstrate basic mathematical skills. Precise and accurate in dealing with figures and details. Ability to calculate figures and amounts such as percentages, fractions, conversions and proportions.
Must possess ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Must have basic working knowledge of: Internet software, e-mail, word processing, spreadsheets, project tracking.
The employee will be required to perform these functions:
May be required to lift up to 50 pounds
May be required to stand for long periods and walk great distances daily
Routinely required to use hands to finger, handle or feel and reach with hands and arms.
May be required to sit, climb, balance, stoop, kneel, crouch or crawl and talk or hear
May be required to work in small spaces and high locations
$21k-28k yearly est. 60d+ ago
Care Coordinator for Therapeutic Foster Care
Clarvida
Customer support representative job in Kingsport, TN
at Clarvida - Tennessee
The Care Coordinator I provides Clarvida approved therapeutic interventions, case coordination and/or resource linkage to clients and other involved parties (i.e. family, DCS, Court personnel, non-relative supports, etc.) to affect identified needed changes within the individual or family.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Assessing clients on intake as needed, conducting community client visitation, transporting clients, completing on-call duties, and providing Clarvida approved therapeutic services to clients and families including but not limited to: coping skills, behavior modification, parenting skills, and crisis intervention.
Working with assigned clients' treatment team to create, personalize, and update all Treatment Plans and other necessary documentation, and assuring that plans are consistent with Clarvida policy, state licensing regulations, and COA accreditation requirements.
Serving as a liaison and client advocate with other professionals and agencies involved in assigned clients' care.
Attending Supervision and Treatment Team meetings and making presentations on each assigned client as required.
Supporting fellow team members to ensure the best outcomes for all Clarvida clients and families.
Completing clinical documentation within established time frames and rectifying all deficits within the allotted time frame.
Assuring integrity and excellence by completing peer audits as assigned and contributing to the Performance Quality Improvement Cycle, including the collection and use of data to continuously improve client and program services.
OTHER DUTIES
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
This position requires travel of approximately 25% of the time.
REQUIRED EDUCATION AND/OR EXPERIENCE
Bachelor's degree in a Human Service discipline from an accredited four-year college or university.
1 year of relevant experience in the Mental Health field.
Sensitive to other cultures and socioeconomic levels.
Has thorough knowledge of child development and behavior modification.
PREFERRED EDUCATION AND EXPERIENCE
• Minimum of one (1) to three (3) years' experience working with children/adolescents in a therapeutic, community-based treatment environment.
CERTIFICATES, LICENSES, REGISTRATIONS
• None required
QUALIFICATIONS
• Language Skills
Ability to read, analyze, and interpret the most complex documents. Ability to respond effectively to the most sensitive inquiries or complaints. Ability to write speeches and articles using original or innovative techniques or style. Ability to make effective and persuasive speeches and presentations on controversial or complex topics to top management, public groups, and/or boards of directors.
• Mathematical Skills
Ability to apply advanced mathematical concepts such as exponents, logarithms, quadratic equations, and permutations. Ability to apply mathematical operations to such tasks as frequency distribution, determination of test reliability and validity, analysis of variance, correlation techniques, sampling theory, and factor analysis.
• Reasoning Ability
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
ADDITIONAL ELIGIBILITY QUALIFICATIONS
Mentoring skills
Ability to work flexible hours consistent with program needs
Ability to work as team member
Organizational skills
Communication skills
Ability to travel and work at multiple locations
Perks of this role:
Competitive pay of $19.86 per hour
What we offer:
Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Pet Insurance
Employee Assistance program
Perks @ Clarvida - national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement
Cellphone stipend
If you're #readytowork we are #readytohire!
*benefit option varies by State/County
Application Deadline: Applications will be reviewed on a rolling basis until the position is filled.
Not the job you're looking for?
Clarvida has a variety of positions in various locations; please go to
********************************************
To Learn More About Us:
Clarvida @ **************************************************
Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic.
We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.
$19.9 hourly Auto-Apply 14d ago
Call Center Sales Representative
Acttoday
Customer support representative job in Blountville, TN
Job Description
Advanced Call Center Technologies is seeking Sales Representatives to join our team. ACT supports a positive promote-from-within culture and provides fantastic paid training to help move you to the next level in your career. We succeed together! In this role you will be the voice of the company, through positive interactions, you can make a difference. We are looking for individuals who want to join a world class team providing the highest level of service through knowledge and empathy, leaving a positive impact on our customers.
We offer:
Opportunities to advance within
Flexible schedules
Tremendous bonus opportunities
Fantastic Supervisors and a Positive environment
Paid time off and paid holidays after 90 days
Position Summary:
We empower gig workers by ensuring they have the tools, support, and opportunities they need to stay active and earn consistently. As an Outbound Sales Representative, you proactively engage independent contractors through outbound calls, combining empathy, active listening, and consultative selling to understand their goals and challenges.
In this role, you educate gig workers on available services, programs, and account solutions that help them stay on the road, resolve barriers to work, and maximize earning potential. You confidently guide conversations toward enrollment, reactivation, or upgrades, ensuring workers can quickly return to or expand their access to work opportunities.
Successful representatives are empathetic problem solvers who build trust, overcome objections, and influence decisions while consistently meeting outbound activity, conversion, and revenue goals. This role balances relationship-driven sales with a strong sense of advocacy, ensuring gig workers feel supported, informed, and empowered
Essential Duties and Responsibilities:
Proactively engage gig workers through outbound outreach to understand their needs, resolve barriers to work, and guide them toward solutions that enable continued or increased earning opportunities.
Build trust through empathetic listening, timely follow-up, and clear communication, ensuring gig workers feel supported and informed throughout the sales process.
Gather feedback from gig workers to identify trends, improve outreach strategies, and enhance overall service and enrollment outcomes.
Maintain strict confidentiality and professionalism while handling sensitive account and personal information.
Communicate clearly and persuasively, adapting messaging to address questions, concerns, and objections while confidently guiding conversations toward enrollment or reactivation.
Accurately document interactions, account updates, and sales activity in real time while engaging in active conversations.
Demonstrate attention to detail and a commitment to quality by meeting platform standards, applying coaching feedback, and continuously improving sales effectiveness.
Consistently meet or exceed outbound activity, conversion, and productivity goals while maintaining high standards of accuracy and customer satisfaction.
Manage time effectively to balance outreach volume, documentation, and follow-up in a fast-paced environment.
Maintain reliable attendance and punctuality to support team performance and service levels.
Follow established sales processes and management direction, take ownership of results, and remain flexible to support business needs, including extended hours when necessary to achieve goals.
Perform additional duties as assigned to support team objectives and business growth.
$23k-31k yearly est. 6d ago
Outside Sales - Customer Account Representative
A & B Distributors
Customer support representative job in Johnson City, TN
Job Description Benefits/Perks
Competitive Compensation
Paid Time Off
Career Growth Opportunities
A&B Distributors is a local wholesale food distributor. We are seeking a highly motivated and energetic Outside Sales Representative to join our team. In this role, you will generate leads, attract new clients, and close deals. Your responsibilities will include creating and submitting customer bids, building rapport with new and existing customers within your territory, evaluating their needs, and negotiating successful deals for continuous business. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, and a strong desire to close deals.
Responsibilities
Develop rapport and build relationships with existing and potential customers
Travel to appointments and meetings with potential and existing customers within your territory
Meet or exceed designated sales targets
Create and implement an effective sales strategy
Document all leads, sales, and customer interactions in customer relationship management (CRM) program
Use best practices in negotiation and sales techniques to close sales
Qualifications
High school diploma/GED required, Bachelors degree preferred
Previous experience in outside sales to restaurants
Excellent negotiation and customer service skills
Strong written and verbal communication skills
A positive attitude and ability to be persistent
$28k-37k yearly est. 24d ago
Customer Service Representative - Full Time
Frontier Health 3.5
Customer support representative job in Greeneville, TN
JOB TITLE Customer Service Representative Responsible for greeting consumers and visitors in a professional manner. Handling all incoming calls and fielding them accordingly, addressing consumer questions and needs, and providing an overall welcoming environment.
EDUCATION AND EXPERIENCE:
Education: High School Diploma/GED required. Coursework in general office and computers preferred.
Licensure: N/A
Certification: N/A
Experience: Experience in customer service preferred.
Knowledge/Skills: General office skills, including strong phone and typing skills.
Verbal/written communication skills.
Skilled in use of all major computer applications.
Punctual with consistent/reliable attendance history.
EQUIPMENT:
Computer, fax, copier, and any other equipment required to perform the functions of the position.
MAJOR DUTIES AND RESPONSIBILITIES:
* Greets consumers and visitors and welcomes them to the office in a professional, polite and welcoming manner.
* Maintains a positive, empathetic and professional attitude toward consumers at all times.
* Receives telephone calls and referrals in a professional manner using effective listening skills and routes calls to appropriate individuals.
* Reviews demographic, insurance and provider information with consumers at every visit and updates records as necessary.
* Obtains a copy of the consumers insurance card, driver license and social security card.
* Collects the appropriate amount of the consumer's responsibility at each visit, noting the payment and provides the consumer with a receipt.
* Balances cash drawer.
* Schedules, coordinates and reschedules consumer appointments.
* May call to remind consumers of their appointments.
* Interviews consumers to collect related data for case-opening paperwork and obtains all required signatures on documentation.
* Establishes authorization for services on appropriate consumers with third party payors.
* Enters access data on computer system.
* Performs other administrative duties such as locking/unlocking doors, opening/distributing mail, typing, filing, faxing and collecting documents to be shredded, etc.
* Maintains strict confidentiality of all knowledge gained through contact with consumers.
* Attends and participates in regularly scheduled staff meetings and in-services and individual program planning staffing meetings, as needed.
* All other duties as assigned.
PERFORMANCE RESPONSIBILITIES:
Although each position has its own unique duties and responsibilities, the following listing applies to every employee. All employees of the organization are expected to:
* Support the organization's mission, vision, and values of excellence and competence, collaboration, innovation, commitment to our community, and accountability and ownership.
* Exercise necessary cost control measures.
* Maintain positive internal and external customer service relationships.
* Demonstrate effective communication skills by conveying necessary information accurately, listening effectively and asking questions when clarification is needed.
* Plan and organize work effectively and ensure its completion.
* Demonstrate reliability by arriving to work on time and utilizing effective time management.
* Meet all productivity requirements.
* Demonstrate team behavior and must be willing to promote a team-oriented environment.
* Represent the organization professionally at all times.
* Demonstrate initiative and strive to continually improve processes and relationships.
* Follow all Frontier Health rules, policies and procedures as well as any applicable laws and standards.
$25k-31k yearly est. 21d ago
Technical Customer Service Support
Foundever
Customer support representative job in Morristown, TN
Join our dynamic team at Foundever, where every interaction is an opportunity to make a difference!
Location Requirements: Must live within 50 MILES OF 2181 W ANDREW JOHNSON HWY. MORRISTOWN, TN 37814 AND BE WILLING TO COMMUTE TO SITE DAILY: THIS IS AN ON-SITE POSITION.
Job Overview
Foundever is hiring Technical Customer Service Associates! We invest in our people by providing paid training along with growth and development opportunities. For example, 84% of our managers are internal promotions. Become a valued member of our dynamic team, where you will have the opportunity to deliver exceptional, personalized support by assisting customers with a range of accounting and tax platforms and applications.
What We're Looking For:
Ability to multitask in and navigate between screens efficiently while assisting customers
Comfortable in a fast-paced environment
Must be 18+ years of age
High school diploma (or GED equivalent)
Must pass a criminal background
Key Skills and Responsibilites:
Handle inbound customer service calls
Drive customer satisfaction through voice, chat and email communication
Navigate multiple systems and tools
Recommend product solutions for unique customer needs
Why You Should Join Us:
Pay: $17/hour base rate + growth opportunities up to $19/hour
100% paid training
Dedicated time to skill development
Benefits including medical, dental, life, and vision insurance
401k retirement plan with company match
Employee discounts
Referral bonuses
Internal Mobility (84% of our managers are promoted within)
Employee Assistance Program (EAP)
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Get to know us at ***************** and connect with us on Facebook, LinkedIn and Twitter.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
EEO
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
$17 hourly 60d+ ago
Customer Service Rep(05476) - 179 Millers Landing Blvd Ste A
Domino's Franchise
Customer support representative job in Morristown, TN
Job Description
Take customers orders
$26k-34k yearly est. 7d ago
Part Time Customer Experience Coordinator
Marshalls of Ma
Customer support representative job in Greeneville, TN
Marshalls
At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You'll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you're working in our four global Home Offices, Distribution Centers or Retail Stores-TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you'll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family-a Fortune 100 company and the world's leading off-price retailer.
Job Description:
Opportunity: Grow Your Career
Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service.
Creates a positive internal and external customer experience
Promotes a culture of honesty and integrity; maintains confidentiality
Takes an active role in training and mentoring Associates on front end principles
Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs
Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates
Addresses customer concerns and issues promptly, ensuring a positive customer experience
Ensures Associates execute tasks and activities according to store plan; prioritizes as needed
Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates
Provides and accepts recognition and constructive feedback
Partners with Management on Associate training needs to increase effectiveness
Ensures adherence to all labor laws, policies, and procedures
Promotes credit and loyalty programs
Supports and participates in store shrink reduction goals and programs
Promotes safety awareness and maintains a safe environment
Other duties as assigned
Who We're Looking For: You.
Available to work flexible schedule, including nights and weekends
Strong understanding of merchandising techniques
Capable of multi-tasking
Strong communication and organizational skills with attention to detail
Able to respond appropriately to changes in direction or unexpected situations
Team player, working effectively with peers and supervisors
Able to train others
1 year retail and 6 months of leadership experience
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.
Applicants with arrest or conviction records will be considered for employment.
Address:
1355 Tusculum Blvd Suite 101
Location:
USA Marshalls Store 1456 Greeneville TNThis position has a starting pay range of $13.00 to $13.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.
$13-13.5 hourly 13d ago
Care Coordinator
332098 Cumberland River Behavioral Health
Customer support representative job in Harlan, KY
Job DescriptionDescription:
Essential Duties and Responsibilities:
· Conduct initial screenings and referrals to psychiatric, medical, social, educational and other support services.
· Identify client needs and assist in engaging community resources to promote wellness and recovery and overcome barriers to accessing needed services.
· Respond to emergency situations in a timely fashion.
· Maintain ongoing communication with referring providers, particularly state hospital system.
· Provide warm hand off when CCBHC clients are referred to a partnering provider.
· Provide crisis assistance to the consumer and coordinate any needed service.
· Demonstrate the ability to work effectively with other team members, as part of a multidisciplinary team, and independently, when necessary.
· Maintain documentation of services needed, referrals completed and follow up with both client and treatment providers.
· Other duties may be assigned.
Requirements:
Qualifications: A Bachelor's degree in Psychology, Sociology, Human Services or Nursing from an accredited school; or a Master's Degree in Human Services field from an accredited school with or without licensure; or Associate's Degree in Nursing from an accredited school. Experience working in healthcare customer service preferred. Submit to and pass a criminal background check and drug screening.
Hours: Work hours are structured in 7.5 hour blocks per day, totaling 37.5 hours per week. Schedules may be adjusted to accommodate irregular or flexible hours as required by agency needs.
This position reports directly to the Team Leader if located in an outpatient facility and/or Program Director, if in a residential program.
Summary of Job Duties: The Care Coordinator is a member of a multi-disciplinary team responsible for providing services to adults, children and families presenting for services. The Care Coordinator is to assist helping the person gain access to medical, psychiatric, social, educational and other support services.
Required Job Skills:
Oral and Written Communication Skills
Ability to exercise good judgment, tact, diplomacy and compassion when problem solving, handling conflict or a crisis
Ability to work effectively with diverse personalities and to build and maintain positive working relationships with individuals of all races, backgrounds and needs
Knowledgeable of Behavioral Health Concepts and how to incorporate concepts into practical application including Recovery Concepts for persons with severe mental illness
Additional Responsibilities:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation will be made to enable the individual with disabilities to perform the essential functions.
Physically able to reach, push, pull, stoop, bend, stand, walk and lift up to 20 pounds
Possess a valid Kentucky Driver's License and maintain a safe driving record if required for job performance.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee occasionally works in outside weather conditions, maybe off-site from normal office location or placed at a Residential Program.
The noise level in the work environment is mild to moderate.
Environmental Data and Job Hazards:
Position may require duties to include routine or reasonable anticipated tasks or procedures where there is a degree of actual or potential exposure to blood or other infectious materials. Annual infection control training required.
All new staff must attend training regarding handling physical, verbal threats, acts of violence or other escalating and potentially dangerous situations.
Local, regional and state travel required on a regular basis. Active, in force driver's license required.
Required Job Performance:
Successful Performance Evaluation on an annual basis. A Performance Improvement Plan will be initiated on all employees who have a negative performance evaluation. An employee will be terminated if the Performance Improvement Plan is viewed as unsuccessful after 2 attempts.
$26k-36k yearly est. 18d ago
Customer Service Representative - Johnson City, TN
Kedia Corporation
Customer support representative job in Johnson City, TN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$26k-34k yearly est. 1d ago
Customer Service Rep
Carsonvalleyhealth
Customer support representative job in Johnson City, TN
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$26k-34k yearly est. 23h ago
Customer Service Rep
TCH Group, LLC 2.9
Customer support representative job in Johnson City, TN
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Assesses customer need for additional products/services
Assesses customer compliance with physician orders
Answers questions and provides customer education regarding products/services
Documents calls in computerized record keeping system
Enters customer orders in computerized system
Verifies and updates demographic information such as address and telephone number in computerized records
$26k-34k yearly est. 23h ago
Care Coordinator
Mountain Community Health Partnership
Customer support representative job in Bakersville, NC
Mountain Community Health Partnership (MCHP) is seeking a full-time Care Coordinator to join our Care Management team. This role supports patients by coordinating care plans, addressing barriers to health, and connecting families with community resources. The Care Coordinator serves as an advocate for patients and works closely with care managers, healthcare providers, and community organizations to ensure high quality care.
Key Responsibilities:
Engage with patients to identify and address barriers to health outcomes.
Implement care management interventions based on patient needs.
Process referrals and schedule home visits or practice encounters.
Assist families with transportation, language access, social needs, and eligibility for services.
Coordinate communication between patients, providers, and community resources.
Document all interactions accurately in care management software.
Participate in quality improvement initiatives and adhere to HIPAA and organizational policies.
Qualifications:
Education: High school diploma or GED required; Associate degree in human services or nursing is a plus.
Experience: Minimum 3 years in care management, ambulatory care, home health, or public health. Strong communication and organizations skills. Commitment to confidentiality and patient-centered care.
Benefits:
401(k)
Health Insurance
Life Insurance
Paid Time Off
$33k-44k yearly est. 36d ago
Wealth Management Client Specialist
First Horizon Bank 3.9
Customer support representative job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
**Essential Duties and Responsibilities** :
- Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
- Extensive client contact , involved in all activities that align with prospective and existing clients
- Performs account maintenance including money transfer requests, address changes, etc.
- Serves as liaison and between sales team, compliance, and other business lines throughout the firm
- Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
- Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
- May attend client meetings, prospect meeting, and client/marketing events
- Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
- Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
- Fulfill financial advisor requests and resolve service-related issues and inquiries
- Process tasks and resolve issues in a timely and accurate manner
- Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
- Maintain a focus on continuous improvement and provides feedback on system enhancements
- Master technology to ensure it is being used to its full benefit
**Qualifications** :
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
**About Us**
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
**Benefit Highlights**
- Medical with wellness incentives, dental, and vision
- HSA with company match
- Maternity and parental leave
- Tuition reimbursement
- Mentor program
- 401(k) with 6% match
- More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
**Follow Us**
Facebook
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LinkedIn
Instagram
YouTube
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
$29k-33k yearly est. 47d ago
Wealth Management Client Associate
Bank of America 4.7
Customer support representative job in Kingsport, TN
Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance.
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America.
At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees and clients. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas, and experiences, helping to create a work community that is culture driven, resilient, results focused and effective
Position Overview:
The Wealth Management Client Associate role is a sales support position, typically providing dedicated operational and sales support to multiple Financial Advisors (FA). Incumbents may also on a regular basis, support office initiatives, in addition to the businesses of a particular Financial Advisor. For established clients, the CA will often serve as the most frequent point of contact with Merrill Wealth Management.
Specific responsibilities include, but are not limited to:
Work with highly affluent clients
Lead end-to-end onboarding and maintenance activities for new and existing clients.
Provide products and services to each client, working with cross line of business partners
Use creativity to tackle complex problems; Manage client servicing requests and account maintenance; Use multiple communication methods to ensure a consistent and exceptional client service experience.
Act as a key team member leading our clients' digital experience with the firm
Create ease of access and interaction, while protecting their privacy and security
Find opportunities to innovate every day
Key Qualifications for the role:
2+ years post high school education and/or 4+ years of professional or relevant internship experience; Undergraduate degree a plus
Product Knowledge: Foundational knowledge of investment and banking products
Energetic individual that is self-motivated, coachable, and flexible in thought
Enjoys a fast-paced environment with changing and evolving responsibility
Detailed oriented
Invested in personal development
Consistently pursues client experience excellence
Works quickly to fulfill client needs delivering complex solutions
Frequent communication, and an abundance of discretion with sensitive information
Microsoft Word, Excel, and PowerPoint experience with Salesforce a plus
Professional verbal and written communication
Shift:
1st shift (United States of America)
Hours Per Week:
37.5
$33k-42k yearly est. Auto-Apply 60d+ ago
Enrollment Representative
Tusculum University 3.9
Customer support representative job in Greeneville, TN
Tusculum University invites applications for the position of Enrollment Representative (Traditional). Tusculum is seeking a dynamic professional to support recruitment and enrollment efforts for traditional undergraduate students, including both athletes and non-athletes.
The Enrollment Representative is responsible for organizing and implementing recruitment strategies that generate prospective student interest and lead to enrollment. This includes working with high school students, dual enrollment students, and transfer populations. Recruitment activities will occur through a variety of outreach efforts such as high school visits, community college visits, college fairs, corporate and community partnerships, and other events designed to promote Tusculum University. The position requires the ability to represent the institution professionally, develop positive relationships, and effectively communicate admission processes, procedures, and requirements.
Extensive local and regional travel is required, including overnight stays, particularly during peak recruitment periods in the fall and spring. The Enrollment Representative will also participate in orientations and recruitment events, perform unofficial transcript evaluations, and maintain accurate travel logs, expense reports, and contact history in the university's customer relationship management (CRM) system. Evening and weekend hours are required to support recruitment activities and events.
Mission Statement
Building on a rich Presbyterian heritage and a pioneering spirit, Tusculum University provides an active and experiential education within a caring Christian environment to inspire civic engagement, to enrich personal lives, and to prepare career ready professionals.
Education/Experience
* Bachelor's degree required.
* Prior recruitment and/or marketing experience preferred
QUALIFICATIONS & REQUIREMENTS:
Tusculum participates in E-Verify and observes the guidelines as a Tennessee Drug Free Workplace. Applicants will be required to submit to and complete (1) substance abuse testing at a laboratory chosen by Tusculum University and (2) an employment background check, which includes a criminal background check, employment verification, license verification (if applicable), and credit history (if applicable). If hired, the candidate will be required to submit proof of eligibility to work in the United States.
How to Apply:
Only online applications will be accepted. Send cover letter, current resume, copies of transcripts, three letters of professional references, and Tusculum University Application (found here: ******************************************************************************************* by email to ********************* ATTN: Enrollment Representative
$42k-49k yearly est. Easy Apply 60d+ ago
csr (06142)
Domino's Franchise
Customer support representative job in Church Hill, TN
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$26k-34k yearly est. 8d ago
Wealth Management Client Specialist
First Horizon Corp 3.9
Customer support representative job in Morristown, TN
The Wealth Management Client Specialist will be actively involved in supporting advisor(s) through a full service platform. Assists in achievement of sales revenue by customer contact, relationship building, referral source management, technical, and interpersonal skills. The Client Specialist helps gauge and enhance client satisfaction and ensures adherence to operating procedures. Demonstrates ownership and accountability for data integrity, including accuracy of client data within source systems.
Essential Duties and Responsibilities:
* Under general supervision, provide overall support to management, advisors and other support staff including, operating the firms business process management system, maintaining appropriate files, monitoring multiple email inboxes, working with back office to ensure processing is completed, handling of inbound calls/requests when needed and all other facets of support activities assigned.
* Extensive client contact , involved in all activities that align with prospective and existing clients
* Performs account maintenance including money transfer requests, address changes, etc.
* Serves as liaison and between sales team, compliance, and other business lines throughout the firm
* Manages account opening process, including but not limited to retrieving relevant executed documentation from clients and in compliance with regulatory procedures
* Reviews client account activity on a daily, weekly, and monthly basis to ensure overall accuracy, proper settlement, and reconciliation
* May attend client meetings, prospect meeting, and client/marketing events
* Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadline in a fast-paced work environment.
* Coordinate and execute activities such as account paperwork fulfillment, account representative changes, and various project support
* Fulfill financial advisor requests and resolve service-related issues and inquiries
* Process tasks and resolve issues in a timely and accurate manner
* Ensure adherence to compliance operating policies and procedures including maintaining confidentially and client privacy at all times
* Maintain a focus on continuous improvement and provides feedback on system enhancements
* Master technology to ensure it is being used to its full benefit
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Additionally, the qualifications listed below are representative of the knowledge, skills, and/or abilities required in this position:
1. 0-2 years' experience required; 2-4 years' experience preferred
2. High School diploma required for consideration (or equivalent); Bachelors preferred
3. Proficient use of Microsoft Excel, Word, Outlook & PowerPoint required, experience with DocuSign preferred
4. Accurate typing, spelling & grammar skills. Good written and oral communication skills. Good organizational and customer service skills. General banking and operations experience is helpful
5. FINRA Licenses : Series 7, 66/63 preferred
6. Appropriate State Life & Health Insurance licenses preferred
About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at *********************
Benefit Highlights
* Medical with wellness incentives, dental, and vision
* HSA with company match
* Maternity and parental leave
* Tuition reimbursement
* Mentor program
* 401(k) with 6% match
* More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits
Follow Us
Facebook
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LinkedIn
Instagram
YouTube
$29k-33k yearly est. 47d ago
Learn more about customer support representative jobs
How much does a customer support representative earn in Kingsport, TN?
The average customer support representative in Kingsport, TN earns between $27,000 and $43,000 annually. This compares to the national average customer support representative range of $29,000 to $47,000.
Average customer support representative salary in Kingsport, TN