Customs collector vs collections representative

Differences between customs collector and collections representative duties and responsibilities

Customs collector example responsibilities.

• Manage all VIP clients of the company.
• Experience at working towards set quality standards and achieving SLA during monthly quality audits.
• Lead a team of first line supervisors who are tasked with managing various enforcement programs for CBP.
• Manage VIP visits and deal with all areas of logistics including event management and corporate hospitality
• Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
• Experience with CBP computer systems, OPSEC information, and DHS computer policies.
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Collections representative example responsibilities.

• Protect A/R assets by managing a portfolio of accounts to maximize gainful sales and reduce debt losses.
• Maintain effective communication and utilize negotiation skills with internal and external customers to effect collections while maintaining customer good will.
• Submit all reconsideration and appeals if need.
• Conduct periodic data cleaning of queues balances deny with deny appeals.
• Resolve valid or authorize NSF charges due to decline credit cards or ACH transactions.
• Collect and count inventories, reconcile purchases and scan UPC's and inputting price information.
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