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Delivery assistant vs delivery coordinator

The differences between delivery assistants and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery assistant has an average salary of $35,293, which is higher than the $34,247 average annual salary of a delivery coordinator.

The top three skills for a delivery assistant include DOT, customer service and pallets. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.

Delivery assistant vs delivery coordinator overview

Delivery AssistantDelivery Coordinator
Yearly salary$35,293$34,247
Hourly rate$16.97$16.46
Growth rate11%11%
Number of jobs176,70625,266
Job satisfaction--
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 46%
Average age4844
Years of experience-4

What does a delivery assistant do?

A delivery assistant primarily assists delivery drivers in locating and delivering parcels to clients. They participate in loading and unloading packages, handling documents, coordinating with logistics staff, engaging with clients, and organizing and inspecting items to ensure quality and accuracy. They may also take calls to respond to inquiries, make calls to confirm details, locate receivers, and run errands as necessary. Moreover, they must assist drivers in conducting regular vehicle maintenance checks to ensure a safe and efficient workflow.

What does a delivery coordinator do?

A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.

Delivery assistant vs delivery coordinator salary

Delivery assistants and delivery coordinators have different pay scales, as shown below.

Delivery AssistantDelivery Coordinator
Average salary$35,293$34,247
Salary rangeBetween $27,000 And $45,000Between $26,000 And $44,000
Highest paying CityTualatin, ORLos Angeles, CA
Highest paying stateAlaskaCalifornia
Best paying companyDeloitteIBM
Best paying industryRetailInternet

Differences between delivery assistant and delivery coordinator education

There are a few differences between a delivery assistant and a delivery coordinator in terms of educational background:

Delivery AssistantDelivery Coordinator
Most common degreeHigh School Diploma, 38%Bachelor's Degree, 46%
Most common majorBusinessBusiness
Most common college--

Delivery assistant vs delivery coordinator demographics

Here are the differences between delivery assistants' and delivery coordinators' demographics:

Delivery AssistantDelivery Coordinator
Average age4844
Gender ratioMale, 83.8% Female, 16.2%Male, 57.8% Female, 42.2%
Race ratioBlack or African American, 12.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 3.6% White, 57.8% American Indian and Alaska Native, 0.8%Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9%
LGBT Percentage4%8%

Differences between delivery assistant and delivery coordinator duties and responsibilities

Delivery assistant example responsibilities.

  • Manage product invoices, money, and GPS to meet deadlines to ensure customer satisfaction.
  • Handle on-line complaints and sent/receive reports through USPS software.
  • Train employees and supervisors to operate the system on the AS400 mainframe.
  • Set up GPS and route in order to complete each delivery on time and efficiently.
  • Utilize time management skills to facilitate the timely delivery and pickup of residential and corporate packages during the busy holiday season.
  • Learned how to work electronic DIAD systems and collect signatures along with other necessary documents.

Delivery coordinator example responsibilities.

  • Manage coordination of delivery discrepancies with other Menards locations.
  • Communicate and manage externally (with customer) with strategic customers that utilize full infrastructure outsourcing with CenturyLink services.
  • Escalate urgent service needs and cse-relate issues and concerns to appropriate management team.
  • Train and develop new associates on POS system
  • Track & setup deliveries using GPS tracking.
  • Edit and upload photos into MLS realtor on-line website.
  • Show more

Delivery assistant vs delivery coordinator skills

Common delivery assistant skills
  • DOT, 27%
  • Customer Service, 13%
  • Pallets, 6%
  • Cleanliness, 6%
  • GPS, 6%
  • Delivery Vehicle, 5%
Common delivery coordinator skills
  • Customer Orders, 29%
  • Delivery Issues, 17%
  • Delivery Process, 16%
  • Delivery Schedules, 10%
  • Delivery Operations, 7%
  • Logistics, 3%

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