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Delivery assistant vs delivery driver

The differences between delivery assistants and delivery drivers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery driver has an average salary of $38,785, which is higher than the $35,293 average annual salary of a delivery assistant.

The top three skills for a delivery assistant include DOT, customer service and pallets. The most important skills for a delivery driver are math, basic math, and CDL.

Delivery assistant vs delivery driver overview

Delivery AssistantDelivery Driver
Yearly salary$35,293$38,785
Hourly rate$16.97$18.65
Growth rate11%11%
Number of jobs176,7061,002,317
Job satisfaction-3
Most common degreeHigh School Diploma, 38%High School Diploma, 45%
Average age4848
Years of experience--

What does a delivery assistant do?

A delivery assistant primarily assists delivery drivers in locating and delivering parcels to clients. They participate in loading and unloading packages, handling documents, coordinating with logistics staff, engaging with clients, and organizing and inspecting items to ensure quality and accuracy. They may also take calls to respond to inquiries, make calls to confirm details, locate receivers, and run errands as necessary. Moreover, they must assist drivers in conducting regular vehicle maintenance checks to ensure a safe and efficient workflow.

What does a delivery driver do?

A delivery driver's general responsibility is to ensure that the packages are being delivered to the destination safely and timely. Delivery drivers must be able to communicate well with the delivery team for the most convenient routes and assigned schedule. A delivery driver also has to check with the customer should there be any concerns regarding the items delivered to guarantee satisfaction and accurate service. Delivery drivers should also have basic knowledge of engines in case of any system malfunctions on the road.

Delivery assistant vs delivery driver salary

Delivery assistants and delivery drivers have different pay scales, as shown below.

Delivery AssistantDelivery Driver
Average salary$35,293$38,785
Salary rangeBetween $27,000 And $45,000Between $26,000 And $56,000
Highest paying CityTualatin, ORBoston, MA
Highest paying stateAlaskaAlaska
Best paying companyDeloitteTrifecta Technologies
Best paying industryRetailManufacturing

Differences between delivery assistant and delivery driver education

There are a few differences between a delivery assistant and a delivery driver in terms of educational background:

Delivery AssistantDelivery Driver
Most common degreeHigh School Diploma, 38%High School Diploma, 45%
Most common majorBusinessBusiness
Most common college--

Delivery assistant vs delivery driver demographics

Here are the differences between delivery assistants' and delivery drivers' demographics:

Delivery AssistantDelivery Driver
Average age4848
Gender ratioMale, 83.8% Female, 16.2%Male, 83.3% Female, 16.7%
Race ratioBlack or African American, 12.0% Unknown, 4.7% Hispanic or Latino, 21.1% Asian, 3.6% White, 57.8% American Indian and Alaska Native, 0.8%Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.0% Asian, 3.5% White, 60.0% American Indian and Alaska Native, 0.8%
LGBT Percentage4%4%

Differences between delivery assistant and delivery driver duties and responsibilities

Delivery assistant example responsibilities.

  • Manage product invoices, money, and GPS to meet deadlines to ensure customer satisfaction.
  • Handle on-line complaints and sent/receive reports through USPS software.
  • Train employees and supervisors to operate the system on the AS400 mainframe.
  • Set up GPS and route in order to complete each delivery on time and efficiently.
  • Utilize time management skills to facilitate the timely delivery and pickup of residential and corporate packages during the busy holiday season.
  • Learned how to work electronic DIAD systems and collect signatures along with other necessary documents.

Delivery driver example responsibilities.

  • Foster strong customer bonds with all clients on route by providing the best possible customer service.
  • Perform daily pre and post trip inspections on the delivery vehicle in accordance to safety and compliance standards.
  • Provide AAA roadside assistance to customers, including jump starts, lock-outs, tire changes, gasoline service.
  • Deliver groceries to clients while executing exceptional customer service.
  • Work in high pace environment often multitasking and establishing customer orders
  • Deliver drugs and assemble medical equipment upon delivery to pharmacy patients daily.
  • Show more

Delivery assistant vs delivery driver skills

Common delivery assistant skills
  • DOT, 27%
  • Customer Service, 13%
  • Pallets, 6%
  • Cleanliness, 6%
  • GPS, 6%
  • Delivery Vehicle, 5%
Common delivery driver skills
  • Math, 12%
  • Basic Math, 11%
  • CDL, 10%
  • Customer Satisfaction, 6%
  • Customer Service, 5%
  • Excellent Interpersonal, 5%

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