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The differences between delivery associates and delivery coordinators can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery associate has an average salary of $38,333, which is higher than the $34,247 average annual salary of a delivery coordinator.
The top three skills for a delivery associate include customer orders, GPS and safety procedures. The most important skills for a delivery coordinator are customer orders, delivery issues, and delivery process.
| Delivery Associate | Delivery Coordinator | |
| Yearly salary | $38,333 | $34,247 |
| Hourly rate | $18.43 | $16.46 |
| Growth rate | 11% | 11% |
| Number of jobs | 298,631 | 25,266 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 46% |
| Average age | 48 | 44 |
| Years of experience | - | 4 |
A delivery associate is responsible for picking-up and delivering parcels, ensuring timeliness and client satisfaction. They typically review and handle delivery documents, load and unload packages from the vehicles, adhere to schedules and routes, scan and organize parcels, and prepare regular progress reports. There are also instances where they must communicate and assist clients by answering inquiries, confirming addresses, collecting payments, and handling issues and concerns. Moreover, a delivery associate must perform regular vehicle maintenance checks and abide by the traffic laws and regulations for a smooth and efficient workflow.
A delivery coordinator is responsible for managing the distribution and shipment schedules and ensuring that the items for delivery are thoroughly inspected for quality. Delivery coordinators review customer orders multiple times to prevent distribution delays and possible complaints. They also reach out to the customers for delivery confirmation and list other instructions and adjustments as needed. A delivery coordinator handles the customers' inquiries and concerns, processes replacement orders, and resolve order disputes timely and efficiently.
Delivery associates and delivery coordinators have different pay scales, as shown below.
| Delivery Associate | Delivery Coordinator | |
| Average salary | $38,333 | $34,247 |
| Salary range | Between $28,000 And $52,000 | Between $26,000 And $44,000 |
| Highest paying City | San Francisco, CA | Los Angeles, CA |
| Highest paying state | Alaska | California |
| Best paying company | Santander Bank | IBM |
| Best paying industry | Professional | Internet |
There are a few differences between a delivery associate and a delivery coordinator in terms of educational background:
| Delivery Associate | Delivery Coordinator | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 46% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery associates' and delivery coordinators' demographics:
| Delivery Associate | Delivery Coordinator | |
| Average age | 48 | 44 |
| Gender ratio | Male, 83.1% Female, 16.9% | Male, 57.8% Female, 42.2% |
| Race ratio | Black or African American, 12.6% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.8% | Black or African American, 10.4% Unknown, 4.8% Hispanic or Latino, 20.0% Asian, 6.7% White, 57.1% American Indian and Alaska Native, 0.9% |
| LGBT Percentage | 4% | 8% |