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The differences between delivery associates and delivery specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, a delivery specialist has an average salary of $88,972, which is higher than the $38,333 average annual salary of a delivery associate.
The top three skills for a delivery associate include customer orders, GPS and safety procedures. The most important skills for a delivery specialist are CDL, exceptional client, and customer service.
| Delivery Associate | Delivery Specialist | |
| Yearly salary | $38,333 | $88,972 |
| Hourly rate | $18.43 | $42.77 |
| Growth rate | 11% | 11% |
| Number of jobs | 298,631 | 309,758 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 42% |
| Average age | 48 | 48 |
| Years of experience | - | - |
A delivery associate is responsible for picking-up and delivering parcels, ensuring timeliness and client satisfaction. They typically review and handle delivery documents, load and unload packages from the vehicles, adhere to schedules and routes, scan and organize parcels, and prepare regular progress reports. There are also instances where they must communicate and assist clients by answering inquiries, confirming addresses, collecting payments, and handling issues and concerns. Moreover, a delivery associate must perform regular vehicle maintenance checks and abide by the traffic laws and regulations for a smooth and efficient workflow.
A delivery specialist is responsible for handling customers' inquiries and concerns regarding an organization's goods and services before proceeding with delivery plans. Delivery specialists demonstrate the products' features and other necessary information before the customers purchase the products. They also coordinate with distribution and warehouse centers to ensure the adequacy of stock to avoid delays and follow shipment details. A delivery specialist should be highly communicative and organizational, especially on updating customers' information on the database and accurate processing of payments.
Delivery associates and delivery specialists have different pay scales, as shown below.
| Delivery Associate | Delivery Specialist | |
| Average salary | $38,333 | $88,972 |
| Salary range | Between $28,000 And $52,000 | Between $61,000 And $128,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | Alaska | California |
| Best paying company | Santander Bank | McKinsey & Company Inc |
| Best paying industry | Professional | - |
There are a few differences between a delivery associate and a delivery specialist in terms of educational background:
| Delivery Associate | Delivery Specialist | |
| Most common degree | Bachelor's Degree, 38% | Bachelor's Degree, 42% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between delivery associates' and delivery specialists' demographics:
| Delivery Associate | Delivery Specialist | |
| Average age | 48 | 48 |
| Gender ratio | Male, 83.1% Female, 16.9% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 12.6% Unknown, 4.8% Hispanic or Latino, 18.5% Asian, 3.8% White, 59.5% American Indian and Alaska Native, 0.8% | Black or African American, 12.1% Unknown, 4.6% Hispanic or Latino, 19.9% Asian, 3.6% White, 59.0% American Indian and Alaska Native, 0.8% |
| LGBT Percentage | 4% | 4% |