Desk attendant vs desk clerk

The differences between desk attendants and desk clerks can be seen in a few details. Each job has different responsibilities and duties. Additionally, a desk clerk has an average salary of $29,096, which is higher than the $24,747 average annual salary of a desk attendant.

The top three skills for a desk attendant include front desk, customer service and cash control. The most important skills for a desk clerk are reservations, front desk, and customer service.

Desk attendant vs desk clerk overview

	Desk Attendant	Desk Clerk
Yearly salary	$24,747	$29,096
Hourly rate	$11.90	$13.99
Growth rate	-	-
Number of jobs	119,555	113,183
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 35%
Average age	34	37
Years of experience	-	-

Desk attendant vs desk clerk salary

Desk attendants and desk clerks have different pay scales, as shown below.

	Desk Attendant	Desk Clerk
Average salary	$24,747	$29,096
Salary range	Between $18,000 And $33,000	Between $23,000 And $36,000
Highest paying City	Alameda, CA	San Francisco, CA
Highest paying state	Maine	California
Best paying company	Mayo Clinic	Deborah's Place
Best paying industry	Retail	Manufacturing

Differences between desk attendant and desk clerk education

There are a few differences between a desk attendant and a desk clerk in terms of educational background:

	Desk Attendant	Desk Clerk
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 35%
Most common major	Psychology	Business
Most common college	-	-

Desk attendant vs desk clerk demographics

Here are the differences between desk attendants' and desk clerks' demographics:

	Desk Attendant	Desk Clerk
Average age	34	37
Gender ratio	Male, 40.3% Female, 59.7%	Male, 30.0% Female, 70.0%
Race ratio	Black or African American, 9.2% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 6.6% White, 63.8% American Indian and Alaska Native, 0.5%	Black or African American, 10.6% Unknown, 6.5% Hispanic or Latino, 16.5% Asian, 10.0% White, 55.1% American Indian and Alaska Native, 1.3%
LGBT Percentage	7%	13%

Differences between desk attendant and desk clerk duties and responsibilities

Desk attendant example responsibilities.

Grind maintenance, snow removal and mowing.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits
Perform lifeguard duties, such as water rescues and administers first aid as necessary.
Help to maintain office organization and functionality

Desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Assist with setting up meetings using PowerPoint presentations.
Book keeping, check ins, paperwork, PowerPoint, enter information into database.
Communicate with previous shift, organize shift and review reservations and update contingency
Position require guest reservations to be coordinate with housekeeping and maintenance needs.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.

Desk attendant vs desk clerk skills

Common desk attendant skills

Front Desk, 17%
Customer Service, 17%
Cash Control, 14%
CPR, 11%
Residential Life, 9%
Security Cameras, 3%

Common desk clerk skills

Reservations, 22%
Front Desk, 14%
Customer Service, 12%
Room Availability, 11%
Direct Calls, 6%
Telephone Calls, 5%