Desk attendant vs desk manager

The differences between desk attendants and desk managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a desk manager has an average salary of $75,140, which is higher than the $24,747 average annual salary of a desk attendant.

The top three skills for a desk attendant include front desk, customer service and cash control. The most important skills for a desk manager are CRM, sales process, and quality customer service.

Desk attendant vs desk manager overview

	Desk Attendant	Desk Manager
Yearly salary	$24,747	$75,140
Hourly rate	$11.90	$36.12
Growth rate	-	-
Number of jobs	119,555	45,871
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 65%
Average age	34	47
Years of experience	-	6

Desk attendant vs desk manager salary

Desk attendants and desk managers have different pay scales, as shown below.

	Desk Attendant	Desk Manager
Average salary	$24,747	$75,140
Salary range	Between $18,000 And $33,000	Between $44,000 And $127,000
Highest paying City	Alameda, CA	Eureka, CA
Highest paying state	Maine	New York
Best paying company	Mayo Clinic	ServiceNow
Best paying industry	Retail	-

Differences between desk attendant and desk manager education

There are a few differences between a desk attendant and a desk manager in terms of educational background:

	Desk Attendant	Desk Manager
Most common degree	Bachelor's Degree, 71%	Bachelor's Degree, 65%
Most common major	Psychology	Business
Most common college	-	California State University - Bakersfield

Desk attendant vs desk manager demographics

Here are the differences between desk attendants' and desk managers' demographics:

	Desk Attendant	Desk Manager
Average age	34	47
Gender ratio	Male, 40.3% Female, 59.7%	Male, 54.9% Female, 45.1%
Race ratio	Black or African American, 9.2% Unknown, 5.3% Hispanic or Latino, 14.6% Asian, 6.6% White, 63.8% American Indian and Alaska Native, 0.5%	Black or African American, 9.7% Unknown, 4.7% Hispanic or Latino, 18.0% Asian, 5.3% White, 61.6% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	8%

Differences between desk attendant and desk manager duties and responsibilities

Desk attendant example responsibilities.

Grind maintenance, snow removal and mowing.
Assist on special projects consisting of transferring reservations to new internal booking system and balancing advance deposits
Perform lifeguard duties, such as water rescues and administers first aid as necessary.
Help to maintain office organization and functionality

Desk manager example responsibilities.

Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
Maintain POS transactions and hotel budget.
Shred patient information to comply with HIPAA regulations.
Follow HIPAA guidelines to ensure staff compliance.assist with all dental procedures.
Design a multi-part training program for the primary POS program used in retail locations.
Import and export all patient data into the EMR from hospitals and other qualify health care providers.

Desk attendant vs desk manager skills

Common desk attendant skills

Front Desk, 17%
Customer Service, 17%
Cash Control, 14%
CPR, 11%
Residential Life, 9%
Security Cameras, 3%

Common desk manager skills

CRM, 19%
Sales Process, 12%
Quality Customer Service, 10%
CSI, 9%
Sales People, 8%
Sales Desk, 5%