Dispatcher clerk vs receiver dispatcher

The differences between dispatcher clerks and receiver dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher clerk and a receiver dispatcher. Additionally, a receiver dispatcher has an average salary of $42,822, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a dispatcher clerk include customer service, DOT and data entry. The most important skills for a receiver dispatcher are customer service, inbound calls, and CAD.

Dispatcher clerk vs receiver dispatcher overview

	Dispatcher Clerk	Receiver Dispatcher
Yearly salary	$31,319	$42,822
Hourly rate	$15.06	$20.59
Growth rate	-8%	-8%
Number of jobs	70,603	11,072
Job satisfaction	-	-
Most common degree	High School Diploma, 31%	High School Diploma, 31%
Average age	43	43
Years of experience	2	2

Dispatcher clerk vs receiver dispatcher salary

Dispatcher clerks and receiver dispatchers have different pay scales, as shown below.

	Dispatcher Clerk	Receiver Dispatcher
Average salary	$31,319	$42,822
Salary range	Between $24,000 And $39,000	Between $24,000 And $75,000
Highest paying City	Lacey, WA	-
Highest paying state	Alaska	-
Best paying company	Southern California Edison	-
Best paying industry	Government	-

Differences between dispatcher clerk and receiver dispatcher education

There are a few differences between a dispatcher clerk and a receiver dispatcher in terms of educational background:

	Dispatcher Clerk	Receiver Dispatcher
Most common degree	High School Diploma, 31%	High School Diploma, 31%
Most common major	Business	Business
Most common college	-	-

Dispatcher clerk vs receiver dispatcher demographics

Here are the differences between dispatcher clerks' and receiver dispatchers' demographics:

	Dispatcher Clerk	Receiver Dispatcher
Average age	43	43
Gender ratio	Male, 29.4% Female, 70.6%	Male, 29.3% Female, 70.7%
Race ratio	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%	Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage	7%	7%

Differences between dispatcher clerk and receiver dispatcher duties and responsibilities

Dispatcher clerk example responsibilities.

Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
Manage customer service satisfaction by providing update eta and location of drivers.
Use RF scanners for shipping and receiving.
Maintain accurate information in AS400 to ensure pay is accurate for date.
Update several internal database accordingly (trailer tracking, ship schedule, AS400).
Perform other duties: i.e., filing, copying, collating, record keeping.

Receiver dispatcher example responsibilities.

Manage customer service satisfaction by providing update eta and location of drivers.
Give members prompt updates and eta's.
Dispatch plumbers and HVAC techs to their calls and assist with directions.
Apply credit, check and cash payments to invoices into Acowin and Quickbooks.
Promote safety guidelines with accident awareness statistics and training for drivers and HVAC techs.
Advise members of AAA products and services such as mobile battery replacement and windshield repair.

Dispatcher clerk vs receiver dispatcher skills

Common dispatcher clerk skills

Customer Service, 32%
DOT, 16%
Data Entry, 14%
Strong Customer Service, 6%
Inbound Calls, 4%
ETA, 4%

Common receiver dispatcher skills

Customer Service, 21%
Inbound Calls, 9%
CAD, 9%
Telephone Calls, 8%
Payroll, 7%
Service Calls, 5%