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Dispatcher clerk vs security dispatcher

The differences between dispatcher clerks and security dispatchers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a dispatcher clerk and a security dispatcher. Additionally, a security dispatcher has an average salary of $33,347, which is higher than the $31,319 average annual salary of a dispatcher clerk.

The top three skills for a dispatcher clerk include customer service, DOT and data entry. The most important skills for a security dispatcher are customer service, patients, and patrol.

Dispatcher clerk vs security dispatcher overview

Dispatcher ClerkSecurity Dispatcher
Yearly salary$31,319$33,347
Hourly rate$15.06$16.03
Growth rate-8%3%
Number of jobs70,60382,349
Job satisfaction--
Most common degreeHigh School Diploma, 31%High School Diploma, 33%
Average age4343
Years of experience22

Dispatcher clerk vs security dispatcher salary

Dispatcher clerks and security dispatchers have different pay scales, as shown below.

Dispatcher ClerkSecurity Dispatcher
Average salary$31,319$33,347
Salary rangeBetween $24,000 And $39,000Between $26,000 And $41,000
Highest paying CityLacey, WABellevue, WA
Highest paying stateAlaskaAlaska
Best paying companySouthern California EdisonBrigham and Women's Hospital
Best paying industryGovernmentHospitality

Differences between dispatcher clerk and security dispatcher education

There are a few differences between a dispatcher clerk and a security dispatcher in terms of educational background:

Dispatcher ClerkSecurity Dispatcher
Most common degreeHigh School Diploma, 31%High School Diploma, 33%
Most common majorBusinessCriminal Justice
Most common college--

Dispatcher clerk vs security dispatcher demographics

Here are the differences between dispatcher clerks' and security dispatchers' demographics:

Dispatcher ClerkSecurity Dispatcher
Average age4343
Gender ratioMale, 29.4% Female, 70.6%Male, 43.0% Female, 57.0%
Race ratioBlack or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%Black or African American, 10.3% Unknown, 5.1% Hispanic or Latino, 17.5% Asian, 3.8% White, 62.4% American Indian and Alaska Native, 0.9%
LGBT Percentage7%7%

Differences between dispatcher clerk and security dispatcher duties and responsibilities

Dispatcher clerk example responsibilities.

  • Manage all accounting functions such as billing, payroll, accounts receivable, accounts payable, and cost reports.
  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Use RF scanners for shipping and receiving.
  • Maintain accurate information in AS400 to ensure pay is accurate for date.
  • Update several internal database accordingly (trailer tracking, ship schedule, AS400).
  • Perform other duties: i.e., filing, copying, collating, record keeping.
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Security dispatcher example responsibilities.

  • Manage customer service satisfaction by providing update eta and location of drivers.
  • Train to use CPR and AEDs.
  • Train in the use of TDD for communicating with the hearing impair community.
  • Operate computers, fax machines, copiers, printers, TDD systems etc.
  • Receive and transmit all complaints, via radio or telephone, and log according to FCC standards.
  • Determine the nature of the emergency then dispatch the appropriate police, fire or ems agency to assist the caller.
  • Show more

Dispatcher clerk vs security dispatcher skills

Common dispatcher clerk skills
  • Customer Service, 32%
  • DOT, 16%
  • Data Entry, 14%
  • Strong Customer Service, 6%
  • Inbound Calls, 4%
  • ETA, 4%
Common security dispatcher skills
  • Customer Service, 15%
  • Patients, 8%
  • Patrol, 8%
  • Computer Aided Dispatch, 7%
  • Emergency Situations, 5%
  • CCTV, 5%

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