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Eligibility specialist vs referral specialist

The differences between eligibility specialists and referral specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an eligibility specialist and a referral specialist. Additionally, an eligibility specialist has an average salary of $37,322, which is higher than the $36,143 average annual salary of a referral specialist.

The top three skills for an eligibility specialist include medicaid, patients and provide technical assistance. The most important skills for a referral specialist are patients, customer service, and medical terminology.

Eligibility specialist vs referral specialist overview

Eligibility SpecialistReferral Specialist
Yearly salary$37,322$36,143
Hourly rate$17.94$17.38
Growth rate--8%
Number of jobs19,94472,016
Job satisfaction-4
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 44%
Average age4649
Years of experience22

What does an eligibility specialist do?

An eligibility specialist is responsible for reviewing applicants' documents to verify their eligibility for qualifying for various organization programs. Eligibility specialists organize files accurately, communicate with other institutions for fact-checking, follow-up with the applicants for missing requirements, respond to the applicants' inquiries and concerns, and recommend alternatives, especially for financial assistance. An eligibility specialist must have excellent communication and record-keeping skills and extensive knowledge of the aid programs and company policies for processing applications.

What does a referral specialist do?

Referral specialists are responsible for ensuring patients are already cleared for specialty service office visits. They resolve registration, pre-certification, and case-related affairs before the client's appointment. Also, they give support to clinical staff to manage the administrative components of clinical referrals for many services. They must gather relevant information from financial counselors, insurance carriers, and other supplementary staff to make sure the patient's financial responsibility for services are provided. Additionally, they act as a liaison between the patients, physicians, hospitals, health insurance vendors, or other referral sources.

Eligibility specialist vs referral specialist salary

Eligibility specialists and referral specialists have different pay scales, as shown below.

Eligibility SpecialistReferral Specialist
Average salary$37,322$36,143
Salary rangeBetween $30,000 And $45,000Between $29,000 And $43,000
Highest paying CityChicago, ILWashington, DC
Highest paying stateIowaConnecticut
Best paying companyCBIZCognizant
Best paying industryGovernmentNon Profits

Differences between eligibility specialist and referral specialist education

There are a few differences between an eligibility specialist and a referral specialist in terms of educational background:

Eligibility SpecialistReferral Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 44%
Most common majorBusinessBusiness
Most common collegeNorthwestern University-

Eligibility specialist vs referral specialist demographics

Here are the differences between eligibility specialists' and referral specialists' demographics:

Eligibility SpecialistReferral Specialist
Average age4649
Gender ratioMale, 18.1% Female, 81.9%Male, 15.3% Female, 84.7%
Race ratioBlack or African American, 14.1% Unknown, 3.8% Hispanic or Latino, 17.2% Asian, 8.1% White, 56.0% American Indian and Alaska Native, 0.8%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage7%9%

Differences between eligibility specialist and referral specialist duties and responsibilities

Eligibility specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Demonstrate competency in basic understanding of Medicaid, policies, forms and DHS policy.
  • Coordinate these efforts by working with DES staff, other state agencies, FEMA and other volunteering private organizations.
  • Conduct Medicaid and TANF eligibility interviews.
  • Interview patients using multiple data base system to assess and determine Medicaid eligibility coverage for long term care services.
  • Experience with disability claim process as DHS eligibility worker desire.
  • Show more

Referral specialist example responsibilities.

  • Manage assignments of paying medical bills limit in depth that include organizing and researching regulations as pertain to veterans eligibility.
  • Interview patients, evaluate eligibility, collect co-pays, deductibles, including, but not limit to insurance verification.
  • Input HIPAA information, call physician offices to verify testing, collect copay's and deductibles.
  • Arrange for debt repayments or establish repayment schedules and send out insurance claims with the correct ICD-9 and CPT codes.
  • Research referrals and either deny or approve based on information obtain and appropriately identify diagnosis (CPT and ICD-9 coding).
  • Maintain confidentiality by following all applicable HIPAA regulations.
  • Show more

Eligibility specialist vs referral specialist skills

Common eligibility specialist skills
  • Medicaid, 14%
  • Patients, 11%
  • Provide Technical Assistance, 6%
  • Social Work, 5%
  • Data Entry, 5%
  • Community Resources, 4%
Common referral specialist skills
  • Patients, 17%
  • Customer Service, 12%
  • Medical Terminology, 9%
  • PET, 6%
  • Patient Care, 3%
  • Data Entry, 3%

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