AI Annotation Specialist
Remote job
Pay & Logistics
Base Rate: depending on location: US $16.07, GB £ 13.30 GBP, CA $20.50 CAD, AU $26.25 AUD, IE €14.60 EUR, NZ $26.00 NZD
Bonuses: Additional pay available based on project performance.
Type: Freelance/1099 contract - not an internship.
Location: 100% remote
Schedule: Flexible hours - you choose when and how much to work.
Payouts: Weekly via our secure platform.
Outlier, a platform owned and operated by Scale AI, is looking for English speakers to contribute their expertise toward training and refining cutting-edge AI systems. If you're passionate about improving models and excited by the future of AI, this is your opportunity to make a real impact.
What We're Looking For
Analytical and Problem-Solving Skills: Ability to develop complex, professional-level prompts and evaluate nuanced AI reasoning.
Strong Writing: Clear, concise, and engaging writing to explain decisions or critique responses.
Attention to Detail: Commitment to accuracy and ability to assess technical aspects of model outputs.
Nice to Have
Experience in fields like literature, creative writing, history, philosophy, theology, etc.
Prior writing or editorial experience (content strategist, technical writer, editor, etc.).
Interest or background in AI, machine learning, or creative tech tools.
This is a freelance position that is paid on a per-hour basis. We don't offer internships as this is a freelance role. You also must be authorized to work in your country of residence, and we will not be providing sponsorship since this is a 1099 contract opportunity. However, if you are an international student, you may be able to sign up if you are on a visa. You should contact your tax/immigration advisor with specific questions regarding your circumstances. We are unable to provide any documentation supporting employment at this time. Please be advised that compensation rates may differ for non-US locations.
📢 What will you do at Voyansi?
Voyansi, a global leader company with 20+ years' experience, excels in the digital transformation of assets by applying BIM technology to the Design, Architecture, and Construction industries. This cutting-edge technology helps optimize processes to expedite our clients' business operations.
We are looking for committed and passionate professionals to be part of Voyansi.
VDC Specialist, you will lead the coordination process of an entire project, being the link between the CG and subcontractors. You can perform your work remotely or on-site, depending on the client's requirements.
As a BIM Construction Specialist, you add value to the coordination among the different trades, by setting the BIM rules, workflow, and its requirements, working hand by hand with the construction team on-site, anticipating any conflicts that might occur before construction, and proposing solutions based on your technical background.
The role of a VDC Specialist is essential to ensure the coordination process is always ahead of the construction schedule, avoiding delays and unexpected issues on site.
✔️ What challenges will you get here:
- Generate the BEP document that is key during all the coordination processes.
- Set agenda for BIM Coordination Meetings.
- Host BIM coordination meetings and 1:1 meetings with subcontractors/clients/design team.
- Combine subcontractors' BIM models into Navisworks and detect interferences (create viewpoints).
- Ensure the subcontractors address the necessary modifications to get a clash-free model.
- Control the coordination process schedule to identify possible deviations.
- Provide necessary information to submit RFIs.
- Review RFI responses and addendums/ASIs/bulletins to make sure the models reflect the changes.
- Model audit.
- Generate Federated model (NWD), Issue Log, and sign-off documents.
- Generate 4D simulation using Navisworks or Synchro software (if required).
✔️Qualifications
-Degree in architecture or civil engineering.
- MEP+FP knowledge (Intermediate).
- Revit/ Navisworks advanced level.
The BIM Specialist II is a critical member of the Design Technology team, supporting over 400 designers across disciplines. This role focuses on technical support, standards development, and training-not project modeling. The ideal candidate is a Revit expert with a strong understanding of software integration, electrical construction, and a self-driven approach to problem-solving.
The BIM Specialist II works closely with the VDC team to maximize efficiency, quality, as well as support/training to the BIM users/consumers where needed. This position is responsible for providing top notch production support, technical support, documentation, training, and development to all VDC staff as well as consumers of BIM data, including engineering and the field.
Ideal candidates must be proficient in the use of Bluebeam Studio or other pdf document markup software, be proficient in the use, troubleshooting, and training of Revit, Navisworks and other Autodesk Suite software. Candidates must have a strong knowledge of Revit family creation and modification. This position must have knowledge of Autodesk Construction Cloud (ACC) and/or BIM 360, experience in large model management and practices, and be able to support the VDC team where needed to ensure large project deliverables are met. A strong understanding of building design and construction practices is required.
Key Responsibilities
Provide expert-level support for Revit, Autodesk Construction Cloud (ACC), BIM 360, and Navisworks.
Develop and maintain BIM standards, templates, families (including parametric, formula-based, nested, and type catalogs), and schedules.
Train and support VDC users and consumers across engineering and field teams.
Troubleshoot software issues and propose scalable solutions.
Validate workflows and propose software-based enhancements.
Collaborate with other specialists and departments to ensure cross-platform alignment.
Lead small initiatives and manage outsourced work typically assigned to BIM I roles.
Research and implement new tools, add-ins (e.g., Evolve), scripts, and automations.
Maintain professionalism and represent the team in forward-facing business interactions.
Skills
Autodesk Construction Cloud, revit, revit mep, navisworks, bim, BIM 360, application support, training development, troubleshooting software, Project management, Virtual Design and Construction, coding, leadership, Data
Top Skills Details
Autodesk Construction Cloud,revit,revit mep,navisworks,bim,BIM 360,application support,training development,troubleshooting software,Project management,Virtual Design and Construction
Additional Skills & Qualifications
Required Qualifications
Education: Associate's degree in a technology-related field (Bachelor's preferred but not required).
Experience:
7+ years of Revit experience across multiple disciplines.
Strong understanding of electrical construction or engineering.
Experience creating Revit templates, families, and schedules.
Familiarity with ACC and BIM 360 as distinct platforms.
Exposure to Navisworks and other Autodesk tools.
Experience with Evolve add-in (preferred but not required).
Prior experience supporting VDC teams and workflows.
Demonstrated ability to self-learn and troubleshoot complex software issues.
Job Type & Location
This is a Contract to Hire position based out of Menasha, WI.
Pay and Benefits
The pay range for this position is $45.00 - $53.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Application Deadline
This position is anticipated to close on Dec 19, 2025.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
Temporary SharePoint Specialist
Remote job
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Temporary SharePoint Specialist. This position is for a short-term project which will last only a few weeks. Candidates must be a United States Citizen or Green Card Holder. The work schedule is fully remote with candidates working normal first-shift business hours.
Job Description:
We are seeking a Temporary SharePoint Specialist for a short-term project for our client. Our client has implemented SharePoint since 2008 and needs assistance with current their SharePoint hierarchy needs. Additionally, our client needs the Temporary SharePoint Specialist to assist with redesigning and implementing an appropriate SharePoint configuration for their Esri GIS and PeopleSoft (PS) departments and sites.
The Temporary SharePoint Specialist needs to be able to help our client understand how SharePoint works with infrastructure with regard to the most recent standards. The selected candidate will need to be able to take data out of our client's old sites and enter that data into new sites. They will also need to be able to decipher the data in our client's old sites and determine the next appropriate steps for that data.
The Temporary SharePoint Specialist will be pairing with our client's Director daily to discuss objectives, view their current setup, provide constructive feedback, and build and assist their plan to categorize and maintain their artifacts. The selected candidate will need to be able to provide real-time education on integration with office applications while reviewing SharePoint sites. There are multiple different types of our client's sites, and they all work differently. Overcoming this challenge is our client's goal in their SharePoint configuration.
Required Skill Sets:
At least three years of SharePoint experience.
Familiarity with different sites, group sites, communication sites, and enterprise solutions sites.
Experience facing security problems within SharePoint.
Ability to edit division sites and edit and control access management.
Ability to edit, control, and manage user groups.
Ability to edit, control, and manage user privileges.
Ability to edit, control and manage configurations amongst different sites.
Break down technical terms to non-technical stakeholders.
Create and provide documentation to stakeholders.
Manage and edit documentation libraries.
Aid our client in more effective SharePoint team collaboration.
Provide advisement on SharePoint document control.
Manage and edit group policies.
Set up SharePoint security.
Manage our client's older SharePoint sites while maintaining security.
Vermont Intake & Eligibility Specialist
Remote job
Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit ******************************
This position is hybrid covering the areas of Brattleboro, Bennington, Springfield, and Manchester Vermont, requiring travel for in home visits within employee's county and region. The consistent use of independent judgment in interpreting policies, evaluating client needs, and determining appropriate courses of action. The specialist is empowered to make decisions that directly impact client eligibility outcomes and service access.Duties and Responsibilities:
Accept applications for services and collect required documentation.
Exercise independent judgment in interpreting eligibility criteria and advising clients on complex application scenarios, ensuring alignment with regulatory guidelines.
Coordinate needs assessments (SIS-A for individuals 16 and over and Needs Assessment for individuals 15 and under).
Submit complete applications to the State per regulatory guidelines.
Ensure compliance with eligibility requirements in accordance with State System Care Plans.
Provide live phone support during State business hours (8:00 AM-4:30 PM EST); respond within one business day to messages left after hours.
Maintain accurate and timely documentation in State databases and case management systems.
Choice Counseling
Provide interactive, short-term, consumer-directed support for individuals exploring case management options.
Apply discretion in tailoring counseling approaches to individual client circumstances, using professional judgment to guide service selection and resource recommendations.
Develop and maintain scripts, decision trees, and job aids to support consistent delivery of counseling services.
Participate in State-provided initial training and maintain up-to-date knowledge through ongoing training.
Intake and Referral Support
Receive and process calls, and electronic inquiries (email, phone, fax) related to developmental disabilities services.
Confirm receipt of documents and follow up as needed.
Document case notes and call outcomes in a timely and accurate manner.
Refer individuals to appropriate resources and services.
Outreach and Community Engagement
Assist in the implementation of an annual community engagement strategy to raise awareness of DS services.
Distribute approved marketing materials (brochures, digital content, newsletters, toolkits).
Conduct or support community engagement events such as workshops, information sessions, and webinars.
Serve as a liaison to the public and key stakeholders by providing clear, consistent messaging and education.
Administrative and Quality Assurance Activities
Comply with ADRC and CLW documentation protocols.
Independently identify areas for process improvement and contribute to the development of quality assurance protocols, demonstrating discretion in prioritizing and implementing solutions
Assist in accurate data collection and reporting to meet contract requirements.
Uphold confidentiality, security protocols, and State policies in all aspects of work.
Required Skills
Solid understanding of eligibility criteria and service options within a DS Program and Services.
Competency in applying quality customer service principles in a high-volume call center or service setting.
Knowledge of disability rights, independent living philosophy, and consumer-directed services.
Strong organizational, documentation, and problem-solving skills.
Excellent communication and interpersonal skills, with sensitivity to diverse populations.
Ability to work independently and collaboratively in a remote team environment.
Familiarity with Medicaid regulations and relevant state and federal laws.
Proficiency in creating and using decision support tools (scripts, job aids, decision trees).
Qualifications
Education
Bachelor's degree in social work, human services, business administration, or a related field; equivalent experience considered.
Experience
1-3 years of experience working with individuals with disabilities, in long-term care, community health, case management, or similar settings.
Working Conditions
Hybrid - Local to Brattleboro, Bennington, Springfield, and Manchester Vermont area
Must have reliable transportation for onsite, in-person meetings if requested
Must have reliable internet and phone services
The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified.
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
#LI
#LI-LR1
#LI-remote
Compensation:
Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave.
As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-$65,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave
PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship.
EEO Statement:
Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.
Auto-ApplyMedicare & Medicaid Eligibility Specialist, Remote
Remote job
The Medicare/Medicaid Eligibility Specialist works with health plan members to determine eligibility for benefits. The Medicare/Medicaid Eligibility Specialist advocates and assists Medicare beneficiaries apply to and requalify for government assistance programs. The Medicare/Medicaid Eligibility Specialist builds trusting relationships with members provide critical application assistance.
Role Responsibilities:
Conducts telephonic outreach activities for members who need to apply or recertify and are potentially eligible for various Medicaid programs including the Medicare Savings Programs
Collaborates with government offices to accurately complete the application and recertification process
Secures documentation for Medicaid/MSP renewal applications if needed for members
Attention to detail by adhering to state requirements and securing supporting documentation
Meets daily, weekly, and monthly production goals. Must also meet quality standards by ensuring proper phone etiquette and adherence to scripts, state regulations, HIPAA compliance, meet ongoing corporate compliance standards, and make accurate and descriptive documentation
Participates as required in operational development programs
Research changes with any state and federal regulatory requirements to adhere to strict compliance of all aspects of Medicare programs and Medicaid Outreach Operations
Demonstrates behaviors, actions, and attitudes that reflect our vision, mission and values
Understand and agree to role-specific information security access and responsibilities
Ensure safety and confidentiality of data and systems by adhering to the organizations information security policies
Read, understand and agree to security policies and complete all annual security and compliance training
Role Requirements:
Medicare/Medicaid program experience, and experience with screening for Medicaid eligibility a strong plus
Expertise and knowledge of Medicaid, Special Needs Programs (SNP), Low Income Subsidy (LIS) and the Medicare Savings Program (MSP)
Strong working knowledge with Microsoft Office programs, and some experience with Excel.
Excellent oral communication skills; ability to communicate with elderly individuals and governmental personnel
2-3 years related experience with direct consumer interaction
Outstanding customer service and communication skills
Strong organizational, analytical, critical thinking and customer service skills
Ability to analyze and interpret governmental program criteria
Ability to manage a fast-paced environment
Must be able to navigate through multiple databases/monitors with a minimum typing speed of 45 wpm
Telephone experience and ability to interact and decipher information via telephonic or correspondence inquires
Strong subject matter expertise of Medicaid programs regulations and industry standards
Case management experience or related experience / intermediate
A compassionate and empathetic nature with a strong desire to help and make a difference
Bachelor's or Associate's Degree a plus
Intake Specialist
Remote job
Purpose
The Intake Financial Clearance Specialist role belongs to the Revenue Cycle team and is responsible for coordinating all financial clearance activities by navigating all pre-registration (to include acquiring or validating patient demographic, insurance, and other required elements along with insurance verification activities), obtaining referral authorization, or precertification number(s). The role ensures timely access to care while maximizing reimbursement. This role requires adherence to quality assurance guidelines as well as established productivity standards to support the work unit's performance expectations. This position reports to the Intake Financial Clearance Manager and requires interaction and collaboration with important stakeholders in the financial clearance process including but not limited to insurance company representatives, patients, physicians, and practice staff.
**This is a fully remote role**
Responsibilities
Monitors accounts routed to registration, referral and prior authorization work queues and clears work queues by obtaining all necessary patient and/or payer-specific financial clearance elements in accordance with established management guidelines.
Maintains knowledge of and complies with insurance companies' requirements for obtaining prior authorizations/referrals and completes other activities to facilitate all aspects of financial clearance.
Acts as subject matter experts in navigating payer policies to get the appropriate approvals (authorizations, pre-certs, referrals, for example) for the ordered services to proceed. The Intake Financial Clearance Specialist is an important part of the larger patient care team and helps clinicians understand what payer requirements are necessary for the widest possible patient access to services.
Supports staff at all levels for hands-on help understanding and navigating financial clearance issues.
Uses appropriate strategies to underscore the most efficient process to obtaining insurance verification, authorizations, and referrals, including online databases, electronic correspondence, faxes, and phone calls.
Obtains and clearly documents all referral/prior authorizations for scheduled services
Works collaboratively with primary care practices, specialty practices, referring physicians, primary care physicians, insurance carriers, patients, and any other parties to ensure that required managed care referrals and prior authorizations are obtained and appropriately recorded in the relevant systems.
When it is determined that a valid referral does not exist, utilize computer-based tools, or contact the appropriate party to obtain/generate referral/authorization and related information. Record the referral/authorization in the practice management system.
Contact physicians to obtain referral/authorization numbers.
Perform follow-up activities indicated by relevant management reports.
Collaborates with patients, providers, and departments to obtain all necessary information and payer permissions prior to patients' scheduled services.
Communicates with patients, providers, and other departments such as Utilization Review to resolve any issues or problems with obtaining required referral/prior authorizations.
Work collaboratively with the practices to resolve registration, insurance verification, referral, or authorization issue to the extent that these unresolved issues impact the ability to obtain a referral/authorization.
Escalates accounts that have been denied or will not be financially cleared as outlined by department policy
Accept registration updates from various intake points, including but not limited to those received via paper forms, internet registration forms, telephones located in practices and direct calls from patients.
Ensure that all updated demographic and insurance information is accurately recorded in the appropriate registration systems for primary, secondary, and tertiary insurances.
Review all registration and insurance information in systems and reconcile with information available from insurance carriers. For any insurance updates, utilize any available resources to validate the updated insurance information, insurance plan eligibility, primary care physician, subscriber information, employer information and appointment/visit information. Contact patients as necessary if clarifications or other follow-up is required, and at all times maintain sensitivity and a clear customer friendly approach.
For self-pay patients or patients with unresolved insurance, and for financial counseling, refer patients Patient Financial Counseling.
Maintains confidentiality of patient's financial and medical records; adheres to the State and Federal laws regulating collection in healthcare; adheres to enterprise and other regulatory confidentiality policies; and advises management of any potential compliance issues immediately.
Demonstrates knowledge & skills necessary to provide level of customer experience as aligned with BMC management expectations.
Demonstrates the ability to recognize situations that require escalation to the Supervisor.
Establishes relationships and effectively collaborates with revenue cycle staff to support continuous improvement aligned with management expectations as outlined.
Takes opportunity to know and learn other roles and processes and works together to assist with process improvement initiatives as directed.
Consistently meets productivity and quality expectations to align performance with assigned roles and responsibilities.
Handle telephone calls in a timely fashion, following applicable scripting and customer service standards. Appropriately manage all calls by either working with the customer or referring the call to the appropriate party.
Communicate with all internal and external customers effectively and courteously.
Maintain patient confidentiality, including but not limited to, compliance with HIPAA.
Perform other related duties as assigned or required.
Requirements
Qualifications
High School Diploma or GED required, Associates degree or higher preferred.
1-3 years patient registration and/or Insurance experience desirable. At least one year of experience must be in a customer service role
General knowledge of healthcare terminology and CPT-ICD10 codes.
Complete understanding of insurance is required.
Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff, and other customers.
Able to communicate effectively in writing.
Requires excellent verbal communication skills, and the ability to work in a complex environment with varying points of view.
Must be comfortable with ambiguity, exhibit good decision making and judgment capabilities, attention to detail.
Must be able to maintain strict confidentiality of all personal/health sensitive information.
Ability to effectively handle challenging situations and to balance multiple priorities.
Basic computer proficiency inclusive of ability to access, enter and interpret computerized data/information including proficiency in Microsoft Suite applications, specifically Excel, Word, Outlook and Zoom.
Displays a thorough knowledge of various sections within the work unit to provide assistance and back-up coverage as directed.
Displays a deep understanding of Revenue Cycle processes and applies knowledge to meet and maintain productivity standards as outlined by Management
Salary & Benefits
The estimated hiring salary range for this position is $22/hr - $24/hr. * The actual salary will be based on a variety of job-related factors, including geography, skills, education and experience. The range is a good faith estimate and may be modified in the future. This role is also eligible for a range of benefits including medical, dental and 401K retirement plan.
Appeals Intake Specialist
Remote job
Reliant Health Partners is an innovative medical claims repricing service provider, helping employers achieve maximum health plan savings with minimum noise. We tailor our services to each client's needs, providing everything from individual specialty claims repricing, to full plan replacement as a high-performance, open-access network alternative.
As an Appeals Intake Specialist, you will play a critical role in resolving post-payment disputes related to Workers' Compensation bills. This includes conducting provider outreach, negotiating disputed charges, and ensuring compliance with state-specific regulations. Your work will directly support our cost containment efforts and ensure appropriate bill reimbursement for our clients.
Primary Responsibilities
Responsible for screening/returning all voicemails and answering questions
Offer guidance to providers including sharing details on documents needed to process their appeal/reconsideration request
If the situation appears to have issues escalating to the senior appeal specialist for direction
Responsible for monitoring/managing the shared appeals inbox
Locating the bill in question and assigning to the appropriate team member for handling
Creation of appeal case in Salesforce or Claimsave
Update the attorney referred cases spreadsheet based on received emails
Bimonthly report updates shared with clients on cases referred to attorneys
Responsible for updating claim platform with new status received from attorneys
Work with senior appeal specialist on updates needed to the process SOP's
Insures accurate and thorough documentation in claims platform for every email and voicemail.
Demonstrates knowledge about workers' comp and Reliant processes
Adheres to our department TAT, either individual claim based or organization wide
Understands the support function of the job and assumes responsibility for assignments.
Establishes and prioritizes job tasks, desired solutions to problems and develops a realistic plan for their accomplishment.
Qualifications
1 -2 years of relevant experience in Workers' Compensation bills or appeals.
Strong understanding of Workers' Compensation reimbursement methodologies, state regulations, and provider billing practices.
Experienced communicator with providers and clients
Ability to collaborate with a variety of individuals both internally and externally.
Familiarity with claims processing systems and provider communications.
Excellent communication and organizational skills.
Requires organizational skills, communication proficiency, discretion, ethical conduct, decision making, technical skills
Individual compensation will be commensurate with the candidate's experience and qualifications. Certain roles may be eligible for additional compensation, including bonuses, and merit increases. Additionally, certain roles have the opportunity to receive sales commissions that are based on the terms of the sales commission plan applicable to the role.
Pay Transparency$50,000-$55,000 USDBenefits:
Comprehensive medical, dental, vision, and life insurance coverage
401(k) retirement plan with employer match
Health Savings Account (HSA) & Flexible Spending Accounts (FSAs)
Paid time off (PTO) and disability leave
Employee Assistance Program (EAP)
Equal Employment Opportunity: At Reliant, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business-and our society-stronger. Reliant Health Partners is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law.
Auto-ApplyMedical Billing & Eligibility Specialist
Remote job
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Health insurance
Paid time off
Benefits/Perks
Competitive Compensation
Great Work Environment
Career Advancement Opportunities
Job Summary
We are seeking a Medical Biller to join our team! As a Medical Biller, you will be working closely with clients to answer questions related to billing, processing all forms needed for insurance billing purposes, and collecting necessary documentation from clients. You will also assist other Medical Billers with follow-up inquiries to clients, communicate with physicians' offices and hospitals to obtain records, and accurately record patient information. The ideal candidate has excellent attention to detail, strong customer service skills, and is comfortable spending much of the day on the phone. Experience with Mental Health Billing required. Experience with Advanced MD Required
Responsibilities
Checking Eligibility daily on insurance panels
Assist clients with processing insurance claims through both private insurance and Medicaid/Medicare
Note and process all necessary forms from the insurance
Assist patients in navigating the billing and insurance landscape, including collecting all necessary forms and signatures
Work with doctors offices to obtain charge information and billing details
Enter all billing and payment information into the system properly and without errors
Follow up with clients and payments, as needed
Answer phones, assist clients with questions, take messages, and screen calls
Maintains the highest level of confidentiality
Qualifications
Strong customer service skills
Previous experience with medical coding or billing desired
Strong organization skills
Excellent attention to detail
This is a remote position.
Insurance Education & Eligibility Specialist/Full Time/Remote - Michigan/Northern Ohio Residents
Remote job
The Insurance Education and Eligibility Specialist is a strategic contributor responsible for developing advanced insurance education content that supports system-wide process improvement. This role is focused on creating high-level educational materials and workflow guidance that other departments can leverage to address operational barriers and enhance insurance-related accuracy. Reporting to department leadership, the specialist brings deep expertise in insurance protocols, payor systems, and eligibility workflows. They analyze complex data, identify systemic issues, and translate findings into actionable training resources that empower teams across the organization to improve processes, reduce errors, and ensure proper reimbursement within the healthcare system
EDUCATION/EXPERIENCE REQUIRED:
* Bachelor's degree in healthcare, business administration, or a related field; equivalent experience in training or education may be considered.
* Minimum of four (4) years of professional healthcare experience required.
* Strong background in healthcare revenue cycle and insurance verification preferred.
* Experience in a large, complex, integrated healthcare organization strongly preferred.
* Epic experience preferred. Proficiency in Microsoft Office Suite, including PowerPoint, Excel, and Word.
* Exceptional problem-solving and analytical skills.
* Excellent oral and written communication skills, especially in developing educational content.
* Demonstrated ability to work independently, manage multiple priorities, and meet deadlines.
* Deep understanding of insurance workflows, payor requirements, and eligibility systems.
* Commitment to the mission and goals of Henry Ford Health and the Revenue Cycle team.
Additional Information
* Organization: Corporate Services
* Department: Insurance Verification
* Shift: Day Job
* Union Code: Not Applicable
Utilization Review Intake Specialist
Remote job
Who We Are
Ready to create a healthier world? We are ready for you! Personify Health is on a mission to simplify and personalize the health experience to improve health and reduce costs for companies and their people. At Personify Health, we believe in offering total rewards, flexible opportunities, and a diverse inclusive community, where every voice matters. Together, we're shaping a healthier, more engaged future.
Responsibilities Ready to Connect Members to Care Through Expert Pre-Certification Support?
We're seeking a customer-focused professional who can perform critical clerical and administrative duties in the utilization management division while managing high volumes of member interactions with precision and care. As our Utilization Review Intake Specialist, you'll provide accurate information about pre-certification processes while gathering essential demographic and provider data that supports clinical decision-making. This flexible position is ideal for candidates seeking reduced hours while making meaningful impact, with weekend availability required.
What makes this role different:
✓ Flexible schedule: Reduced hours with required weekend availability to support healthcare operations and member needs
✓ First impression impact: Serve as initial point of contact for pre-certification inquiries, setting tone for positive member experience
✓ Process expertise: Master pre-certification processes while providing accurate information to internal and external customers
✓ Data integrity: Ensure complete documentation and data accuracy that supports downstream utilization review decision-making
What You'll Actually Do
Manage customer interactions: Answer and route all incoming phone calls while providing accurate information to internal and external customers regarding pre-certification process.
Gather critical information: Collect demographic, non-clinical, and provider data for pre-certification using phone, fax, inter/intranet, and various computer software programs.
Review and route requests: Analyze service requests and manage them efficiently, involving appropriate departments as needed for optimal resolution and timely processing.
Maintain comprehensive documentation: Perform accurate data entry and maintain complete case information documentation while assisting in document maintenance, revisions, and monthly report compilation.
Meet performance standards: Achieve productivity, quality, and turnaround time requirements on daily, weekly, and monthly basis while supporting team excellence.
Manage high-volume operations: Handle multiple customer service calls while maintaining logs, files, and organized documentation systems in fast-paced environment.
Schedule Requirements
Candidates will be assigned one of the below shifts.
Tuesday - Saturday, 12:30 - 5pm PST
Sunday - Thursday, 12:30 - 5pm PST
Qualifications
What You Bring to Our Mission
The foundational experience:
Associate degree preferred in business, management, or related field
Prior experience in customer service and/or medical background
Prior insurance and/or claims background preferred
Experience in medical front office, hospital patient intake, medical claims processing, or equivalent combination of education and experience
The technical competencies:
Proficiency in Microsoft Excel, Word, and Outlook
Accurate data entry skills (40wpm minimum)
Knowledge of medical terminology; ICD-10, CPT & HCPCS coding desirable
Ability to navigate various computer software programs for data collection and documentation
The professional qualities:
Strong written and verbal communication skills for diverse customer interactions
Ability to manage high volumes of customer service calls while maintaining quality and accuracy
Capability to organize, prioritize, and multitask in fast-paced, deadline-driven environment
Demonstrate ability to work independently with excellent judgment and decision-making
Strong customer orientation with commitment to providing accurate, helpful information
Flexibility to work weekends as required to support operational needs
Adaptability to changing priorities and ability to involve appropriate departments for complex requests
Why You'll Love It Here
We believe in total rewards that actually matter-not just competitive packages, but benefits that support how you want to live and work.
Your wellbeing comes first:
Comprehensive medical and dental coverage through our own health solutions (yes, we use what we build!)
Mental health support and wellness programs designed by experts who get it
Flexible work arrangements that fit your life, not the other way around
Financial security that makes sense:
Retirement planning support to help you build real wealth for the future
Basic Life and AD&D Insurance plus Short-Term and Long-Term Disability protection
Employee savings programs and voluntary benefits like Critical Illness and Hospital Indemnity coverage
Growth without limits:
Professional development opportunities and clear career progression paths
Mentorship from industry leaders who want to see you succeed
Learning budget to invest in skills that matter to your future
A culture that energizes:
People Matter: Inclusive community where every voice matters and diverse perspectives drive innovation
One Team One Dream: Collaborative environment where we celebrate wins together and support each other through challenges
We Deliver: Mission-driven work that creates real impact on people's health and wellbeing, with clear accountability for results
Grow Forward: Continuous learning mindset with team events, recognition programs, and celebrations that make work genuinely enjoyable
The practical stuff:
Competitive base salary that rewards your success
Unlimited PTO policy because rest and recharge time is non-negotiable
Benefits effective day one-because you shouldn't have to wait to be taken care of
Ready to create a healthier world? We're ready for you.
No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
Personify Health is an equal opportunity organization and is committed to diversity, inclusion, equity, and social justice.
In compliance with all states and cities that require transparency of pay, the base compensation for this position ranges from $15 to $18 per hour. Note that compensation may vary based on location, skills, and experience. This position is part time and therefore not eligible for benefits.
We strive to cultivate a work environment where differences are celebrated, and employees of all backgrounds are empowered to thrive. Personify Health is committed to driving Diversity, Equity, Inclusion and Belonging (DEIB) for all stakeholders: employees (at each organization level), members, clients and the communities in which we operate. Diversity is core to who we are and critical to our work in health and wellbeing.
#WeAreHiring #PersonifyHealth #TPA #HPA #Selffunded
Beware of Hiring Scams: Personify Health will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **************************. All of our legitimate openings can be found on the Personify Health Career Site.
Auto-ApplyClaimant Outreach & Intake Specialist
Remote job
OverviewAt Advocate, our mission is to empower Americans to obtain the government support they've earned. Advocate aims to reduce long wait times and bureaucratic obstacles of the current government benefits application process by developing a unified intake system for the Social Security Administration, utilizing cutting-edge technologies such as artificial intelligence and machine learning, crossed with the knowledge and experience of our small team of EDPNA's and case managers.
We are seeking a dynamic and persistent Outreach & Intake Specialist to be the crucial first point of contact for potential claimants. In this role, you will engage new leads, guide them through the initial information gathering and contract signing process via our Onboarding Flow, and effectively convert interested individuals into Advocate claimants. You'll focus on initiating the claimant journey, ensuring potential claimants feel supported and informed from the very beginning. If you are results-oriented, possess excellent communication skills, and are passionate about helping people navigate complex processes, this role offers the opportunity to make a significant impact without managing ongoing case submissions.Job Responsibilities
Act as the first point of contact for potential claimants, managing inbound leads via phone, text, and potentially other channels.
Conduct prompt and persistent outreach to new leads (within 5 minutes) using tools like Salesforce and Aircall Power Dialer, following established contact sequences (calls, texts, voicemails).
Clearly articulate Advocate's value proposition and answer frequently asked questions to build trust and encourage engagement.
Guide potential claimants through Advocate's online Onboarding Flow, assisting them in providing necessary initial information and signing the representation contract.
Maintain accurate and timely records of all outreach activities, claimant interactions, and lead statuses within Salesforce.
Identify and appropriately handle leads who may not be eligible for services based on initial criteria.
Collaborate with the team to meet and exceed lead conversion goals.
Monitor Advocate's Intake communication lines for new client calls and texts, responding appropriately.
Qualifications
Proven experience in a high-volume outreach, sales, or customer engagement role (e.g., call center, intake specialist, sales development).
Excellent verbal and written communication skills, with an ability to explain processes clearly and empathetically.
Strong interpersonal and persuasion skills with a persistent approach to achieving goals.
Experience using CRM software (Salesforce preferred) and communication tools (Dialers like Aircall preferred).
Highly organized with strong attention to detail for tracking lead progress and documenting interactions.
Ability to work independently and manage time effectively in a remote setting.
Passionate about helping others and contributing to a mission-driven company.
Familiarity with the Social Security disability process is a plus, but not required.
This is a remote position and Advocate is currently a fully remote team. Advocate is an equal opportunity employer and values diversity in the workplace. We are assembling a well-rounded team of people passionate about helping others and building a great company for the long term.
Auto-ApplyBilingual Client Intake Specialist - Remote
Remote job
Job DescriptionDescription:
Keches Law Group, P.C. is a well-established, 50 attorney law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, medical malpractice, and discrimination.
We are seeking bilingual Client Intake Specialists to join our team. This is a remote position.
Duties:
Receiving incoming client calls and initiates outbound calls to potential clients, as received electronically and by live transfer
Producing information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics
Using the firm software to enter all case and client details, and maintains detailed logs and task history within the database
Conveying accurate information to clients with regard to different case types with confidence and assurance
Setting the tone and pace of all calls, while maintaining a professional attitude and showing empathy and patience when speaking with potential clients
Demonstrating the ability to converse with varying client personalities to collect pertinent details to determine the viability of their claims
Maintaining client confidence by keeping client information confidential
Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position
Requirements:
Skills/Qualifications:
High School diploma or equivalent
1-2 years of customer service/call center experience or law firm experience is preferred
Multi-lingual abilities are required (Haitian Creole, Cape Verdean Creole, Spanish, or Portuguese require)
Ability to accurately translate verbal information into written correspondence
Ability to prioritize and escalate client calls appropriately
Strong phone, typing, and computer skills are a must; experience with Microsoft Office Suite is preferred
Ability to absorb, retain, and apply new information
Strong attention to detail
Ability to interact professionally and appropriately with clients, attorneys, and others
Must be energetic, well organized, and have the ability to multi-task
Must possess and demonstrate exceptional customer service skills, and the ability to handle situations with tact and diplomacy
Ability to work in a high intensity, high stress environment
Ability to work effectively in a fast-paced environment while accomplishing short-term goals without losing sight and commitment to the longer-term needs of the firm
Excellent verbal and written communication skills
Excellent problem-solving, analytical, and evaluative skills
Schedule
Remote
Monday - Friday
8:30am - 5:00pm (EST)
Benefits
Health, Dental, and Vision Insurance
401(k) Plan with Profit Sharing
Flexible Spending Account
Paid Time Off
Paid Holidays
Basic Life Insurance
Long Term Disability
Employee Referral Bonuses
The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $38,000.00 - $41,000.00 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
AAP/EEO Statement
Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.
Eligibility Technician (Eligibility Technician) (4452-12)
Remote job
Be part of our Team! We are committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, genetic information, protected veteran status, gender identity or expression, sexual orientation or any other characteristic protected by law. We are a second-chance employer and a recovery friendly workplace.
Highly Competitive Employee Benefits and Generous Paid Time Off 11 Paid Holidays, Immediately Begin with 40 hours Paid Vacation if No Prior Service.
Ohio Public Employee Retirement System which includes 14% Employer Contribution AND a defined benefit option.
Highly Competitive and Comprehensive Benefits Package: Medical, HRA, Dental, Vision, Employer-Paid Life Insurance, Long-Term Disability, Tuition Reimbursement, Paid Parental Leave, Public Service Loan Forgiveness Eligibility, Commuter Stipend or Free On-Site Parking, Wellness Incentives, robust Employee Assistance Program, access to Free Medical and Rx through Marathon Health, plus expansive Behavioral and Mental Health Resources, and More! DEADLINE TO APPLY: Open until filled WORK LOCATION: Job & Family Services Family and Adult Assistance 222 E. Central Parkway Cincinnati, Ohio 45202 WORK HOURS: Full Time - 80 hours biweekly (Potential for Hybrid Remote Work Schedule) HOURLY PAY: $20.60 NOTE: Applicants for positions with Hamilton County Job and Family Services are subject to background screening in accordance with the document: "Offenses that May Disqualify Candidates for Employment." Convictions from this list may disqualify a candidate for employment with HCJFS. REQUIREMENTS (EDUCATION, EXPERIENCE, LICENSURE, CERTIFICATION):
Associate degree OR
the equivalent of an associate degree (at least ninety-four (94) quarter credit hours or the equivalent in semester/trimester hours) with at least one three (3) hours course in each of the following: interviewing, office/information technology, basic mathematics, public relations, communications and nine (9) credit hours in English which must include basic grammar, writing skills and composition or two (2) years experience in public contact work involving interviewing and collecting, organizing, analyzing and interpreting complex data; or equivalent.
All candidates must be able to demonstrate strong oral and written communication skills and strong interpersonal relations skills.
JOB DUTIES (SUMMARY):
Interviews applicants/recipients to determine their eligibility for public assistance (i.e., TANF, Medicaid, nursing home, supplemental and emergency assistance, foster care; all public assistance programs including food stamps) through office or home visits; computes applicants budget; verifies all documentation submitted to support request for assistance in accordance with public assistance guidelines; approves or denies applications; explains to recipients their rights, income maintenance procedures and other available welfare services; refers applicants and recipients to other welfare units, community and/or government agencies when appropriate (i.e., social services, Bureau of Employment Services, Social Security.
Receives and investigates complaints concerning lost, stolen or undelivered assistance checks; prepares and maintains case records regarding applicant/recipient eligibility status for assistance programs to include address changes; household composition, assistance needs, resources and income and other necessary entries; prepares notification letters informing recipients of suspension, reduction or termination of assistance; prepares and refers form to investigation unit to report cases of suspected fraud or over-issuance; assists applicants and recipients in completing assistance or hearing appeal forms; appears with client in hearings or prepares summaries and appears in hearings upon request; processes corrections in cases identified by quality control; answers routine inquiries either by telephone or correspondence; completes special data assignments.
Performs other related duties as assigned.
Attends necessary training as required.
BACKGROUND CHECKS REQUIRED: Background checks consistent with requirements in OAC 5101:2-5-09 must be completed at employment and every ten years following, including but not limited to the following systems:
State Automated Child Welfare Information System (SACWIS)
State Child/Abuse Neglect Central Registry Check for any state in which the applicant resided within the last five years
Ohio Bureau of Criminal Identification Investigation (BCI)
FBI
National Sex Offender Public website (WWW.NSOPW.Gov) Code 5101:2-5-09 must be conducted for each prospective employee
V104 - Intake Specialist | Legal Administrative Intake Coordinator
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive.
As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022!
Job Description:
We are looking for a motivated Intake Specialist to join a dynamic legal team. In this role, you will be the first point of contact for clients, handling calls with professionalism and empathy while gathering essential information for ongoing cases. You'll contribute to smooth operations by entering accurate data, coordinating with staff, and supporting administrative tasks. This role is perfect for someone who thrives in a fast-paced environment, enjoys helping clients, and takes pride in attention to detail and clear communication.
Monthly Compensation: 1,150 to 1,220
Responsibilities include, but are not limited to:
Provide general administrative assistance as needed
Coordinate with internal staff to support ongoing cases
Answer and professionally route incoming phone calls
Ensure client inquiries are addressed promptly and courteously
Maintain organization of records and follow up on pending items
Accurately input client data into Clio and Excel spreadsheets
Conduct intake calls to collect critical client information
Requirements:
1-2 years of experience in client intake or administrative support preferred
Strong verbal and written communication skills
Ability to multi-task and prioritize efficiently
Comfort with technology and CRM systems, particularly Clio
Key Skills
Strong verbal communication and excellent phone etiquette
Detail-oriented with high accuracy in data handling
Ability to manage multiple calls and tasks simultaneously
Tech-savvy and comfortable with Clio, Excel, Microsoft 360, Teams, and Google Sheets
Professional, friendly, and approachable demeanor
Reliable, punctual, and consistent with attendance
Team-oriented and collaborative
Customer service mindset: patient, empathetic, and solution-focused
Traits and Values
Organized and proactive
Solution-oriented and adaptable
Empathetic and professional in client interactions
Dependable and trustworthy
Collaborative and willing to support colleagues
Positive attitude and resilience in fast-paced environments
Software
CRM: Clio
VoIP: RingCentral
Internal Communication: Teams
Email and Calendar: Outlook
Other Tools: Google Sheets, Microsoft 360
Working Schedule
Monday to Friday
Work Shift:
9:00 AM - 6:00 PM [EST][EDT] (United States of America)
Languages:
English
Ready to dive in? Apply now and make sure to follow all the instructions!
Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process.
Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
Auto-ApplyIntake Specialist (Client Service Sales) - Remote
Remote job
Intake Specialist (Client Service - Sales) Heard and Smith, LLP was founded on the principles of compassion, humility and the relentless desire to pursue financial assistance for our clients. Our law firm has been helping the disabled for over 30 years and has a proven record. Do you have a heart for those in need? We are seeking individuals with excellent customer relations, strong work ethic, and a true desire to help others. Being part of the Heard and Smith team is more than a job; each day provides you with opportunities to change someone's life!
Fast-paced, professional environment;
Fulfilling, challenging, and rewarding;
Great team environment;
Paid Holidays, Accrued Paid Time Off (FT only);
Great Medical Benefits Package (FT only);
Wellness Program (FT only);
Competitive Salary $14.50-$16.50 per hour DOE
401k with Annual Employer Profit-Sharing contributions (historically 5% annual salary - employee contributions not required!)
As the Intake Specialist you are the first point of contact for potential clients who are seeking Social Security Disability (SSD) and/or Social Security Income (SSI) assistance. In a call center environment, you will guide potential clients through a screening process (triage) to determine eligibility for SSD/SSI and if eligible, invite them to become a client. You will assist clients in the completion of initial applications as well as addendums and updates for submission to the Social Security Administration.
In this role you will:
Build the initial client relationship and confidence in our firm with every prospective client interaction
Take 150 - 200 calls per day in a professional inbound/outbound call center environment
Sign up 4 new cases per day to the firm
Be expected to meet occupancy and adherence goals
Be expected to maintain a minimum call quality score of 90%
Consistently build the client relationship and confidence in our firm with every client interaction while proactively contacting clients to ensure the relationship is maintained
Solve problems and maintain confidentiality
Keep updated records and detailed documentation of client interactions, concerns, and complaints in a paperless database system
Use good judgment to discern what issues may be urgent and need a manager's or director's attention immediately
To be successful as an Intake Specialist you will need:
High School Diploma; Degree preferred; or equivalent combination
Call center and customer service experience
Strong people skills
Excellent telephone, communication, and active listening skills
Ability to meet performance standards whether in office or working remotely from home
Knowledge in computer technology and the Internet (MS Office, Outlook). Including the ability to learn new programs easily
Minimum 40 WPM typing speed
Multi-tasking skills and the ability to work well under pressure
Detail oriented
Excellent spelling and grammar
Problem analysis and problem-solving
Self-motivated, self-disciplined, able to work with little supervision
Reliability and dependability
Ability to work in fast paced environment
Ability to work in a confidential environment always maintaining client confidentiality
Has professional manner and high energy level, exhibits a positive attitude
Strong organizational skills
Good time management skills
Accepts new ideas and challenges and is highly motivated
Ability to work well with others as a team
Ability to work remotely from home as needed per business needs (see remote requirements)
Sales experience a plus
Fluent Spanish a plus
Minimum Requirements for a Remote Home Office Intake Specialist:
Computer with up-to-date operating system (No Macs, Chromebooks, Tablets)
Camera - internal to computer or external
Fast internet connection (20MB+)
Wired Ethernet cable Internet connection in your home office
Land line telephone or good cell phone signal in home office
Quiet, private home office with no distractions during business hours
Reside in Texas
Auto-ApplyRegistration Management Specialist - Scheduler
Remote job
Position Description Position TitleRegistration Management Specialist Secondary Title SchedulerGroup / Grade6 ClassificationClassifiedWork LocationAll CampusesOvertime EligibleNon-ExemptDivisionStudent Learning & SuccessDifferentialsBilingualDepartmentEnrollment ServicesReports ToAssistant RegistrarSupervision Received Works under the supervision of the Assistant Registrar and Registrar.Supervisory Responsibility Supervision is not a responsibility of this position. May oversee student employees Provides college-wide coordination for academic course and room scheduling and supports core enrollment operations. Ensures accurate term schedules and student records through data stewardship, compliance, and cross-department collaboration. Serves as a primary point of contact for scheduling and registration processes and provides training, guidance, and customer service to faculty, staff, and students. Works with minimal supervision to prioritize deadlines, resolve issues, and safeguard confidential information.
Primary Responsibilities 1.Scheduling
* Coordinate term course and room scheduling; maintain course, schedule, and student files.
* Manage 25Live Pro and Publisher; approve events and ensure accurate room and resource data.
* Liaise with department chairs, Curriculum Office, and instructional partners (e.g., SOU, OHSU) to align schedules and room assignments.
* Extract data and produce reports related to scheduling, enrollment, financial aid, audits, accreditation, and space utilization.
* Provide training and guidance on scheduling policies, systems (25Live Pro, my Rogue), and procedures.
2.Enrollment and Registrar Operations
* Process registration, grading, and academic-standing workflows.
* Maintain student records, registration communications, and term calendars.
* Handle student record updates, reactivations, demographic changes, and compliance checks.
* Administer system access and FERPA training for staff and student employees.
* Support the Assistant Registrar and Registrar with data integrity, OCCURS reporting, and student record compliance.
3.Textbook Acquisitions
* Serve as the primary contact for faculty textbook adoptions in eCampus-FAST.
* Coordinate adoption windows, send reminders, and track completio
* Resolve adoption changes or issues and update records in collaboration with faculty and the vendor.
* ·Provide training and support to faculty and administrative assistants on textbook adoption processes.
4.Administrative & Other Duties
* Serve as liaison for cross-department operational matters (Marketing, IT, Facilities).
* Participate in college committees as assigned (e.g., Commencement, catalog/calendar groups, student success committees).
* Maintain office SOPs, desk manuals, and administrative documentation.
* ·Assist with special projects involving Enrollment Services, Curriculum, and Scheduling.
* ·Performs other duties as assigned.
Institutional Expectations
* Demonstrates our core values of integrity, collaboration, diversity, equity, and inclusion, sustainability, and courage.
* Actively contributes to a culture of respect and inclusivity by collaborating effectively with students, colleagues, and the public from diverse cultural, social, economic, and educational backgrounds.
* Participates in recruitment and retention of students at an individual and institutional level in promotion of student success.
* Embraces and leverages appropriate technology to accomplish job functions.
* Provides high quality, effective service through learning and continuous improvement.
Qualifications & Additional Position Information1.Minimum Qualifications
* Education - A Bachelor's degree in business, information systems, education administration, or a related field is required.
* Experience - A minimum of three years of progressively responsible experience in student records, academic scheduling, registrar/enrollment operations, data management, or closely related administrative work. A high degree of technical aptitude is required.
Only degrees received from an accredited institution will be accepted: accreditation must be recognized by the office of degree authorization, US Department of Education, as required by ORS 348.609. Final candidate will be required to provide official transcripts for required degree.
Any satisfactory equivalent combination of education and experience which ensures the ability to perform the essential functions of the position may substitute for the requirement(s). Please see our Applicant Guide for more information on education/experience equivalency guidelines. 2.Preferred Qualifications
* Experience in a community college or academic setting.
* This position is designated as preferring bilingual fluency in Spanish. Proficiency will be determined by a college-approved certification professional. Proficiency is defined by the ability to express yourself over a broad range of topics at a normal speed. You may have a noticeable accent and will make grammatical errors, for example with advanced tenses, but the errors will not cause misunderstanding to a native speaker. It is the responsibility of the employee to maintain bilingual skills throughout the duration of employment. A bilingual pay differential may apply to this role upon certification.
3.Essential Knowledge, Skills, & Abilities (Core Competencies)
* Knowledge - Must possess thorough knowledge of federal student financial aid regulations and the Family Educational Rights and Privacy Act (FERPA); office procedures and archival requirements; networked databases and data management practices; and the use of computer applications, including Microsoft Office Suite. The position requires understanding of basic mathematics, human relations, and customer service principles, as well as familiarity with college instructional and registration policies.
* Skills - Strong skills in customer service, organization, and multitasking are essential, along with excellent verbal and written communication abilities. The incumbent must demonstrate proficiency in current computer applications, data accuracy, and problem-solving in a fast-paced environment while maintaining a high degree of confidentiality.
* Abilities - Ability to operate standard office equipment, utilize networked databases, and interpret and apply complex student records and financial aid regulations is required. The incumbent must be able to learn and apply detail-oriented, cross-functional policies and practices; manage multiple priorities in a high-traffic setting; think proactively; and communicate clearly and professionally with diverse audiences. The position requires flexibility to work at other campuses as needed, occasional evening or weekend hours during peak periods, and a high level of accuracy in verbal, written, and numerical data tasks. Proficiency in conversational Spanish is preferred.
4.Other Requirements
* For assignments requiring operation of a motor vehicle, possession of a valid Oregon Driver's License or the ability to obtain one within 30-days of employment, and maintenance of an acceptable driving record are required.
5.Remote Work Options (see AP 7239 Working Remotely for more details)
* This position functions as an in-person work arrangement, working on-campus with either a set schedule or flexibility depending on operational needs.
6.Physical Demands
The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
* Manual dexterity and coordination are required for over half of the daily work period (about 90%), which is spent sitting while operating office equipment such as computers, keyboards, 10-key, telephones, and scanners. While performing the duties of this position, the employee is frequently required to stand, walk, reach, bend, kneel, stoop, twist, crouch, climb, balance, see, talk, hear, and manipulate objects. The position requires some mobility, including the ability to move materials less than 5 pounds occasionally, and 5-25 pounds seldomly. This position requires both verbal and written communication abilities.
7.Working Conditions
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this position, the employee is primarily working indoors in an office environment. The employee is not exposed to hazardous conditions. The noise level in the work environment is usually moderate, and the lighting is adequate.
This is a Full-time Classified, 40-hour-per-week (100%) position in the Enrollment Services department. Starting compensation is entry level for Group 6 on the 2025-26 Classified Wage Schedule.
Position will remain open until filled, with screening scheduled to begin 11/11/2025. Applications received after the screening date are not guaranteed review. Documents required for submission include a cover letter and resume. Applications missing any of the listed required documents may be considered incomplete and ineligible for further review.
Candidates with disabilities requiring accommodation and/or assistance during the hiring process may contact Human Resources at ************. Only finalists will be interviewed. All applicants will be notified by email after final selection is made. Final candidate will be required to show proof of eligibility to work in the United States. For position with a degree required, only degrees received from an accredited institution will be accepted; accreditation must be recognized by the Office of Degree Authorization, US Department of Education, as required by ORS 348.609.
Public Service Loan Forgiveness
Rogue Community College is considered a qualifying public employer for the purposes of the Public Service Loan Forgiveness Program. Through the Public Service Loan Forgiveness program, full-time employees working at the College may qualify for forgiveness of the remaining balance on Direct Loans after 120 qualifying monthly payments under a qualifying repayment plan. Questions regarding your loan eligibility should be directed to your loan servicer or to the US Department of Education.
RCC is committed to a culture of civility, respect, and inclusivity. We are an equal opportunity employer actively seeking to recruit and retain members of historically underrepresented groups and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community. Rogue Community College does not discriminate in any programs, activities, or employment practices on the basis of race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender identity, marital status, veteran status, disability, age, pregnancy, or any other status protected under applicable federal, state, or local laws. For further policy information and for a full list of regulatory specific contact persons visit the following webpage: **********************************
Securities Registrations Specialist (Remote - US)
Remote job
This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Securities Registrations Specialist in the United States.
In this fully remote role, you will manage the end-to-end registration process for individuals affiliated with U.S. broker-dealers, ensuring compliance with securities, commodities, municipal advisor, and investment advisor regulations. You will handle license applications, updates, and terminations while maintaining accurate registration databases and coordinating with regulatory bodies such as FINRA, NFA, and state authorities. Your work will support regulatory adherence across multiple business lines, enable smooth onboarding of new hires, and contribute to the integrity of compliance reporting. This position offers an opportunity to build expertise in financial regulations, data accuracy, and interdepartmental collaboration while working in a dynamic, highly regulated environment.
Accountabilities:
Prepare and submit initial applications for securities, investment advisor, municipal advisor, and commodities licenses.
Coordinate branch and entity registration forms, and process terminations as required.
Manage consent and disclosure checks for potential new hires.
Process Form U4, U5, and 8R filings, including updates for name changes, address changes, and disclosures.
Communicate with FINRA, NFA, and state regulators to resolve registration matters.
Maintain and reconcile registration databases, track regulatory continuing education, and generate reporting.
Research and correct licensing deficiencies, ensuring employees remain appropriately licensed.
Requirements
Bachelor's degree or equivalent work experience.
2-4 years of experience in banking or financial services, preferably in compliance or registration roles.
Familiarity with MS Office applications (Word, Excel, PowerPoint).
Knowledge of regulatory systems such as FINRA Gateway, Form ADV, MSRB/Edgar, and NFA ORS is a plus.
Strong interpersonal and communication skills with the ability to handle escalations professionally.
Problem-solving orientation, attention to detail, and commitment to regulatory compliance.
Benefits
Competitive salary with potential performance-based incentives ($45,000-$85,000 depending on experience and registration status).
Comprehensive healthcare coverage including medical, dental, and vision plans.
401(k) program with company-matching contributions.
Paid time off and holidays, including volunteering opportunities.
Professional development support, including tuition reimbursement and coaching.
Flexible, fully remote work environment.
Opportunities to make a meaningful impact and work in a collaborative, high-performing team.
Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.
When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly.
🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience, and achievements.
📊 It compares your profile to the job's core requirements and past success factors to determine your match score.
🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role.
🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed.
The process is transparent, skills-based, and free of bias - focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps (such as interviews or additional assessments) are then made by their internal hiring team.
Thank you for your interest!
#LI-CL1
Auto-ApplyPatient Registration Specialist - Full-Time/Contract (Remote)
Remote job
Who we are:
Access TeleCare is the largest national provider of telemedicine technology and solutions to hospitals and health systems. The Access TeleCare technology platform, Telemed IQ, enables life-saving patient care through telemedicine and empowers healthcare organizations to build telemedicine programs in any clinical specialty. We provide healthcare teams with industry-leading solutions that drive improved clinical care, patient outcomes, and organizational health.
We are proud to be the first provider of acute clinical telemedicine services to earn The Joint Commission's Gold Seal of Approval and has maintained that accreditation every year since inception.
We love what we do and if you want to know more about our vision, mission and values go to accesstelecare.com to check us out.
What you'll be responsible for:
We are seeking an experienced and detail-oriented Patient Registration Specialist on a full-time contractual basis from January 5, 2026 through March 5, 2026. During this defined period, the Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment.
What you'll work on:
Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare's billing system
Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools
Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies
Escalate complex coverage or registration issues to management or the billing department as needed
Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling
Other duties as assigned
What you'll bring to Access TeleCare:
High school diploma required
A minimum of 1-2 years' experience in Revenue Cycle, Registration and Medical Billing
Solid understanding of registration and billing
Knowledge of medical terminology, anatomy, and physiology
Must also have a focus on regulatory and billing requirements
Ability to maintain confidentiality
Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments
Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems
Ability to work effectively under deadlines and self-manage multiple projects simultaneously
Strong analytical, organizational, and time management skills
Flexibility, detail-oriented, and adaptability in a fast-paced environment
Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment
Must be able to remain in a stationary position 50% of the time
About our recruitment process: We don't expect a perfect fit for every requirement we've outlined. If you can see yourself contributing to the team, we would like to speak with you. You can expect up to 2 interviews via Zoom. Access TeleCare is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration without regard to race, age, religion, color, marital status, national origin, gender, gender identity or expression, sexual orientation, disability, or veteran status.
Auto-ApplyBilingual Intake Specialist (Global)
Remote job
Are you the orchestrator of order in a fast-paced legal setting, adept at maintaining the harmony between client communication and administrative precision?
Do you thrive when handling a steady flow of intake calls, ensuring potential clients feel heard, supported, and guided with professionalism?
Is your meticulous attention to detail matched by your ability to keep clients engaged and cases moving forward?
Final question: When faced with a challenge, do you get
excited
or run away?
** IMPORTANT: TO APPLY **
If you have any questions, please email **************** only.
Please do not reach out through our website's contact information (telephone, email, or web chat) or via direct messaging on any social media platform.
To Apply: Submit your application by clicking the "Apply" button and applying on the Crisp Recruit page that opens.
**RECRUITERS DO NOT CONTACT**
The Law Offices of Jeremias E. Batista, LLC is a boutique bankruptcy and debt relief law firm headquartered in New Jersey, with expansion into Fort Lauderdale, Florida underway. Attorney Jeremias Batista has built his practice around guiding individuals and families through some of life's most stressful financial challenges. Known for hands-on client care and detail-driven advocacy, the firm also maintains a small personal injury caseload and referral network.
What sets the firm apart is its balance of professional excellence with accessibility. Clients receive compassionate counsel directly from Jeremias, supported by a lean, dedicated team that values precision, respect, and responsiveness. With over 15 years of experience serving the community, the firm continues to grow by focusing on personalized representation rather than high-volume case turnover.
We are hiring two Intake Specialists to be the first point of contact for potential clients. In this role, you'll answer inbound calls, walk callers through a structured intake questionnaire, complete digital intake forms, and seamlessly transfer qualified leads to the attorney. You'll also handle follow-up tasks, document collection, and appointment scheduling to support bankruptcy case progression.
This position is fully remote, ideal for professionals in the Philippines or Latin America who bring strong communication skills, customer service experience, and attention to detail.
What you'll do:
Client Intake Calls: Answer 5-10+ daily inbound calls, follow the structured questionnaire, and complete intake forms with accuracy.
Case Transfer: Submit completed forms into the system and smoothly transfer qualified calls to Attorney Batista.
Clerical Support: Perform document collection, appointment scheduling, and secondary case write-ups as part of the bankruptcy filing process.
Follow-Up Coordination: Check in with potential and current clients, ensuring required documents are received and appointments are confirmed.
Bilingual Advantage: Communicate effectively with English and Spanish-speaking clients when applicable.
Collaboration: Support the attorney and virtual paralegal by providing accurate intake data that drives case strategy.
What we're looking for:
Customer Service Background: Prior intake, call center, or customer service experience is strongly preferred.
Detail-Oriented & Accurate: Ability to capture client information precisely-small errors can impact case outcomes.
Strong Communicator: Professional, clear, and empathetic phone manner.
Tech-Savvy: Comfortable using digital forms, Zoom, and basic office software.
Language Skills: English fluency required; Spanish proficiency is a MUST.
Adaptability: Ability to manage downtime productively with clerical tasks.
Legal/Bankruptcy Knowledge: Not required, but prior legal, medical billing, or administrative support experience is beneficial.
Why you should work here:
Hands-On Training: Shadow Attorney Batista and receive mentorship in client interaction and bankruptcy process fundamentals.
Impactful Work: Play a key role in helping people facing serious financial stress find relief and hope.
Professional Development: Access to Crisp Academy training modules for six months to strengthen skills and knowledge.
Growth Potential: As the firm expands, strong performers will have opportunities for increased responsibility.
Additional perks:
Compensation: $1,000-$1,300 USD per month, based on experience.
Flexible Benefits: Discretionary bonuses and wellness perks may be offered (such as health stipends or book club participation, already extended to current staff).
Work-Life Balance: Standard schedule of 9 AM-5 PM EST, Monday-Friday.
At the Law Offices of Jeremias E. Batista, you're not just answering phones-you're the first voice clients hear when they reach out for help. Your role provides dignity and clarity during a difficult time in their lives. If you want to be part of a small but growing team where your work has a direct impact, we'd love to hear from you.
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