Emergency communications technician vs emergency telecommunications dispatcher

The differences between emergency communications technicians and emergency telecommunications dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency communications technician has an average salary of $42,950, which is higher than the $38,561 average annual salary of an emergency telecommunications dispatcher.

The top three skills for an emergency communications technician include emergency communications, patient care and CPR. The most important skills for an emergency telecommunications dispatcher are EMS, computer aided dispatch, and CPR.

Emergency communications technician vs emergency telecommunications dispatcher overview

	Emergency Communications Technician	Emergency Telecommunications Dispatcher
Yearly salary	$42,950	$38,561
Hourly rate	$20.65	$18.54
Growth rate	4%	4%
Number of jobs	61,970	27,658
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 38%
Average age	39	39
Years of experience	-	-

Emergency communications technician vs emergency telecommunications dispatcher salary

Emergency communications technicians and emergency telecommunications dispatchers have different pay scales, as shown below.

	Emergency Communications Technician	Emergency Telecommunications Dispatcher
Average salary	$42,950	$38,561
Salary range	Between $30,000 And $60,000	Between $28,000 And $51,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between emergency communications technician and emergency telecommunications dispatcher education

There are a few differences between an emergency communications technician and an emergency telecommunications dispatcher in terms of educational background:

	Emergency Communications Technician	Emergency Telecommunications Dispatcher
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 38%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Emergency communications technician vs emergency telecommunications dispatcher demographics

Here are the differences between emergency communications technicians' and emergency telecommunications dispatchers' demographics:

	Emergency Communications Technician	Emergency Telecommunications Dispatcher
Average age	39	39
Gender ratio	Male, 34.1% Female, 65.9%	Male, 27.9% Female, 72.1%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between emergency communications technician and emergency telecommunications dispatcher duties and responsibilities

Emergency communications technician example responsibilities.

Compile a supplementary report for incorrect VCIN codes.
Coordinate emergency services for police, fire and ambulances.
Assist and independently train new hires and senior management on new protocols, CPR, and EMD software.
Maintain composure and compassion while handling emergency and non-emergency calls from a diverse community
Receive training regarding updates and changes of policies, procedure and regulations to CJIS.

Emergency telecommunications dispatcher example responsibilities.

Perform EMD protocols for injure subscribers.
Provide assistance in accordance with state mandates of EMD.
Provide medical instruction to those on the scene of the emergency until the EMT's arrive.
Display patience, caring, and understanding until police, fire, or ems arrive on the scene.
Help the caller stay calm if need and give verbal directions such as CPR, gunshot victim, seizures, etc.
Operate NC DCI system within DCI and agency protocols, disseminate information to appropriate officers, and effect entries into NCIC.

Emergency communications technician vs emergency telecommunications dispatcher skills

Common emergency communications technician skills

Emergency Communications, 12%
Patient Care, 12%
CPR, 9%
Computer Aided Dispatch, 9%
Data Entry, 7%
Medical Services, 7%

Common emergency telecommunications dispatcher skills

EMS, 13%
Computer Aided Dispatch, 11%
CPR, 9%
Public Safety Agencies, 7%
CAD, 6%
NCIC, 5%

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Emergency Communications Technician
Emergency Communications Technician vs Emergency Telecommunications Dispatcher

Updated January 8, 2025

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