Emergency communications technician vs telecommunicator

The differences between emergency communications technicians and telecommunicators can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency communications technician has an average salary of $42,950, which is higher than the $39,327 average annual salary of a telecommunicator.

The top three skills for an emergency communications technician include emergency communications, patient care and CPR. The most important skills for a telecommunicator are computer aided dispatch, CAD, and EMS.

Emergency communications technician vs telecommunicator overview

	Emergency Communications Technician	Telecommunicator
Yearly salary	$42,950	$39,327
Hourly rate	$20.65	$18.91
Growth rate	4%	4%
Number of jobs	61,970	4,083
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 39%
Average age	39	39
Years of experience	-	-

Emergency communications technician vs telecommunicator salary

Emergency communications technicians and telecommunicators have different pay scales, as shown below.

	Emergency Communications Technician	Telecommunicator
Average salary	$42,950	$39,327
Salary range	Between $30,000 And $60,000	Between $28,000 And $53,000
Highest paying City	-	Stockton, CA
Highest paying state	-	California
Best paying company	-	City of Detroit
Best paying industry	-	Government

Differences between emergency communications technician and telecommunicator education

There are a few differences between an emergency communications technician and a telecommunicator in terms of educational background:

	Emergency Communications Technician	Telecommunicator
Most common degree	Bachelor's Degree, 41%	Bachelor's Degree, 39%
Most common major	Criminal Justice	Criminal Justice
Most common college	-	-

Emergency communications technician vs telecommunicator demographics

Here are the differences between emergency communications technicians' and telecommunicators' demographics:

	Emergency Communications Technician	Telecommunicator
Average age	39	39
Gender ratio	Male, 34.1% Female, 65.9%	Male, 29.0% Female, 71.0%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between emergency communications technician and telecommunicator duties and responsibilities

Emergency communications technician example responsibilities.

Compile a supplementary report for incorrect VCIN codes.
Coordinate emergency services for police, fire and ambulances.
Assist and independently train new hires and senior management on new protocols, CPR, and EMD software.
Maintain composure and compassion while handling emergency and non-emergency calls from a diverse community
Receive training regarding updates and changes of policies, procedure and regulations to CJIS.

Telecommunicator example responsibilities.

Help organize telecommunication PSAP and back-up PSAP weekly.
Use NCIC and FCIC and provide accurate information for search.
Provide CPR instructions over the phone until emergency personnel arrive at location.
Monitor radio communications at the same time and update cad throughout emergency.
Monitor activities of officers on patrol and makes radio contact to ensure safety.
Maintain licenses to NCIC, FCIC, NLETS and other law enforcement information network.

Emergency communications technician vs telecommunicator skills

Common emergency communications technician skills

Emergency Communications, 12%
Patient Care, 12%
CPR, 9%
Computer Aided Dispatch, 9%
Data Entry, 7%
Medical Services, 7%

Common telecommunicator skills

Computer Aided Dispatch, 14%
CAD, 7%
EMS, 6%
NCIC, 6%
Patrol, 4%
Dispatch System, 4%

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Emergency Communications Technician
Emergency Communications Technician vs Telecommunicator

Updated January 8, 2025

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