Emergency dispatch operator vs certified medical technician

The differences between emergency dispatch operators and certified medical technicians can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency dispatch operator has an average salary of $45,398, which is higher than the $38,859 average annual salary of a certified medical technician.

The top three skills for an emergency dispatch operator include departmental procedures, emergency dispatch and customer service. The most important skills for a certified medical technician are patients, vital signs, and CPR.

Emergency dispatch operator vs certified medical technician overview

	Emergency Dispatch Operator	Certified Medical Technician
Yearly salary	$45,398	$38,859
Hourly rate	$21.83	$18.68
Growth rate	4%	5%
Number of jobs	48,634	164,424
Job satisfaction	-	-
Most common degree	High School Diploma, 34%	Bachelor's Degree, 28%
Average age	39	44
Years of experience	-	12

Emergency dispatch operator vs certified medical technician salary

Emergency dispatch operators and certified medical technicians have different pay scales, as shown below.

	Emergency Dispatch Operator	Certified Medical Technician
Average salary	$45,398	$38,859
Salary range	Between $32,000 And $64,000	Between $28,000 And $53,000
Highest paying City	-	Denton, TX
Highest paying state	-	Alaska
Best paying company	-	Favorite Healthcare Staffing
Best paying industry	-	Health Care

Differences between emergency dispatch operator and certified medical technician education

There are a few differences between an emergency dispatch operator and a certified medical technician in terms of educational background:

	Emergency Dispatch Operator	Certified Medical Technician
Most common degree	High School Diploma, 34%	Bachelor's Degree, 28%
Most common major	Business	Nursing
Most common college	-	University of Connecticut

Emergency dispatch operator vs certified medical technician demographics

Here are the differences between emergency dispatch operators' and certified medical technicians' demographics:

	Emergency Dispatch Operator	Certified Medical Technician
Average age	39	44
Gender ratio	Male, 29.8% Female, 70.2%	Male, 20.4% Female, 79.6%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 15.9% Unknown, 5.0% Hispanic or Latino, 14.6% Asian, 10.0% White, 53.8% American Indian and Alaska Native, 0.8%
LGBT Percentage	17%	8%

Differences between emergency dispatch operator and certified medical technician duties and responsibilities

Emergency dispatch operator example responsibilities.

Train in first responder, CPR, hazmat, wreckmaster.
Educate customers in event history, update data, and troubleshoot their alarm system.
Analyze, troubleshoot and resolve customer telephone inquiries regarding billing issues, service offerings, and equipment usage.
Deploy fire, police, EMT workers to designate locations to assist with crime, injuries, or fire.
Have current appropriate plans, procedures, guidance and laws issue by the county and FEMA available within the EOC.
Answer emergency calls/dispatch police fire and sheriff, enter and cancel stolen property and vehicles, run criminal history

Certified medical technician example responsibilities.

Maintain the cleanliness of storage areas, trays, centrifuges, refrigerators, freezers and work area.
Administer medications to patients according to their medication record as scheduled, as needed according to physician orders.
Perform laboratory test and procedures in areas including chemistry, hematology, urinalysis, coagulation, serology, and bacteriology.
Perform first aid and apply CPR when necessary.
Perform first aid or CPR during medical emergencies until paramedics arrive.
Assist the residents in their ADL needs and prepare their meals.

Emergency dispatch operator vs certified medical technician skills

Common emergency dispatch operator skills

Departmental Procedures, 15%
Emergency Dispatch, 13%
Customer Service, 11%
Inbound Calls, 10%
Outbound Calls, 10%
Customer Satisfaction, 6%

Common certified medical technician skills

Patients, 17%
Vital Signs, 12%
CPR, 8%
Administer Medications, 7%
Resident Care, 6%
HIPAA, 6%

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Office and Administrative Industry
Emergency Dispatch Operator
Emergency Dispatch Operator vs Certified Medical Technician

Updated January 8, 2025

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