Feeder switchboard operator vs call center operator

The differences between feeder switchboard operators and call center operators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a feeder switchboard operator and a call center operator. Additionally, a feeder switchboard operator has an average salary of $34,156, which is higher than the $31,022 average annual salary of a call center operator.

The top three skills for a feeder switchboard operator include quality checks, safety rules and ISO. The most important skills for a call center operator are strong customer service, patients, and data entry.

Feeder switchboard operator vs call center operator overview

	Feeder Switchboard Operator	Call Center Operator
Yearly salary	$34,156	$31,022
Hourly rate	$16.42	$14.91
Growth rate	7%	-4%
Number of jobs	42,434	215,083
Job satisfaction	-	-
Most common degree	High School Diploma, 50%	Bachelor's Degree, 36%
Average age	53	53
Years of experience	2	2

Feeder switchboard operator vs call center operator salary

Feeder switchboard operators and call center operators have different pay scales, as shown below.

	Feeder Switchboard Operator	Call Center Operator
Average salary	$34,156	$31,022
Salary range	Between $24,000 And $47,000	Between $22,000 And $42,000
Highest paying City	-	Vacaville, CA
Highest paying state	-	New York
Best paying company	-	Brigham and Women's Hospital
Best paying industry	-	Media

Differences between feeder switchboard operator and call center operator education

There are a few differences between a feeder switchboard operator and a call center operator in terms of educational background:

	Feeder Switchboard Operator	Call Center Operator
Most common degree	High School Diploma, 50%	Bachelor's Degree, 36%
Most common major	Business	Business
Most common college	-	-

Feeder switchboard operator vs call center operator demographics

Here are the differences between feeder switchboard operators' and call center operators' demographics:

	Feeder Switchboard Operator	Call Center Operator
Average age	53	53
Gender ratio	Male, 83.1% Female, 16.9%	Male, 26.6% Female, 73.4%
Race ratio	Black or African American, 14.6% Unknown, 3.6% Hispanic or Latino, 15.7% Asian, 3.9% White, 61.0% American Indian and Alaska Native, 1.2%	Black or African American, 14.4% Unknown, 3.6% Hispanic or Latino, 17.4% Asian, 3.4% White, 60.0% American Indian and Alaska Native, 1.2%
LGBT Percentage	19%	19%

Differences between feeder switchboard operator and call center operator duties and responsibilities

Feeder switchboard operator example responsibilities.

Manage the master calendar and schedule resources such as communication equipment, weapons, transportation and ammunition forecast and delivery.
Make sure the dryer stay full of plywood to prevent the dryers from catching on fire.
Feed sheets of wood into the industrial size dryers making sure there are little to no gaps in between each sheet.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.
Monitor combat missions through satellite and computer global positioning systems in order to prepare accurate reports for unit commanders.

Call center operator example responsibilities.

Manage confidential documents and records with strict compliance to HIPAA.
Manage patient's records and make sure they are protected under the HIPPA laws.
Page all Dr's and staff when need.
Comply with HIPAA regulations at all times.
Create daily reports to monitor patient census, food allergies and nutritional plans.
Oversee scheduling, re-scheduling, and input appointment information into the systems EMR.

Feeder switchboard operator vs call center operator skills

Common feeder switchboard operator skills

Quality Checks, 29%
Safety Rules, 27%
ISO, 15%
Press RUN, 4%
General Maintenance, 4%
Preventative Maintenance, 4%

Common call center operator skills

Strong Customer Service, 50%
Patients, 10%
Data Entry, 5%
Customer Service, 5%
Phone Calls, 4%
Telephone Calls, 3%

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Office and Administrative Industry
Feeder Switchboard Operator
Feeder Switchboard Operator vs Call Center Operator

Updated January 8, 2025

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