Field investigator vs general adjuster

Differences between field investigator and general adjuster duties and responsibilities

Field investigator example responsibilities.

• Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
• Conduct SIU investigations and activity checks/interviews.
• Complete advanced SIU training in arson investigation, forensics, interrogation and statistical analysis.
• Investigate and open cases on customers and non-customers who have potentially engage in activity which goes against federally mandate BSA/AML regulations.
• Work with lawyers, insurance investigators, medical providers, Medicaid clients, and co-workers to resolve issues.
• Complete additional training and implementation of health insurance billing, both commercial and government (Medicare and Medicaid).
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General adjuster example responsibilities.

• Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
• Investigate and evaluate bodily injury and property damage automobile and homeowner claims.
• Respond to arbitration responses when need.
• Investigate, inspect, scoped and estimate in Xactimate every loss assign.
• Evaluate and estimate homeowner property damage.
• Evaluate cost benefits so early settlement versus further litigation and negotiate settlement.
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