Field Service Representative
Field service technician job in Des Moines, IA
As the industry leader in water technology, we're growing and need talented people like you to help us continue to protect the world's most vital resource.
Nalco Water, an Ecolab Company, has a future need for a Field Service Technician to join its industry leading service team. You'll partner with Sales Representatives on executing service plans in strategic district accounts and providing customers with problem solving support. You'll also assist District Sales Representatives with launching new applications in current customer accounts and in transitioning competitively held accounts to Nalco Water. This position requires you to install, maintain and calibrate chemical feed equipment and process monitoring equipment.
What's in it For You:
You'll join a growth company offering a competitive pay and benefits.
A company vehicle and cell phone
Comprehensive benefits package starting day 1 of employment - medical, dental, vision, matching 401k, company paid pension, stock purchase plan, tuition reimbursement and more!
A long term, advancing career path in service, sales, or management.
A culture that values safety first, including training and personal protection.
Pride in working for a company that provides clean water, safe food, abundant energy, and healthy environments.
What You Will Do:
Execute required chemistry tests, log, and report data, and maintain product inventories at customer accounts.
Provide routine and technical service support to customers; identifying and resolving customer challenges, escalating as required.
Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts.
Establish effective working relationships with a variety of customers and partner with them on best practices.
Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at customer accounts.
Territory/Location Information:
This position is based in Des Moines, IA
50% of overnight travel required per month
Minimum Qualifications:
High School diploma or GED
1-3 years' experience in industrial/mechanical environment.
Water treatment experience OR Technical Degree with 0-2 years experience
Possess a valid Driver's License and acceptable Motor Vehicle Record
Immigration sponsorship is not available for this role.
Must be able to pass a drug screen and background check.
Physical Demands:
Must be able to access and be comfortable with working in a variety of conditions to include confined spaces damp and/or dusty locations, freezing conditions, and hot conditions.
Must be able to physically perform the essential duties of the position which include lifting 50 lbs., stooping, kneeling, crouching, reaching, use hands to finger, balancing, walking, standing, talk and hear.
Preferred Qualifications:
Associate degree or trade school certification
Water treatment or specialty chemical industry experience
Working knowledge of boilers, cooling towers, HVAC, and wastewater treatment systems
Experience working with Microsoft Office Suite
As a trusted partner, your customers will rely on you for their success. Nalco Water is committed to seeing you succeed and provides innovative training programs to ensure you're prepared to solve any customer problem.
Training programs are held in the field and virtually. Based on your skill level and experience, topics covered may include technology, product, service, business and industry acumen, direct coaching and mentoring, sales management and leadership, classroom training and certifications.
About Nalco Water:
In a world with increasing water shortage and contamination challenges, Nalco Water, an Ecolab company, helps customers conserve more than 161 billion gallons of water each year. We work with customers across the world in the light industry (institutional, food & beverage, transportation and manufacturing), heavy industry (chemical, power and primary metals industries), paper and mining operations to reduce, reuse, and recycle their water while protecting their systems and equipment. Nalco Water provides the unique opportunity to work with a broad suite of technologies to deliver automated monitoring systems, data analysis and deep technical expertise to increase efficiency, sustainability and performance for our customers.
Annual or Hourly Compensation Range
The pay range for this position is $46,300 - $69,500. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.
Benefits
Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.
If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.
Potential Customer Requirements Notice
To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:
- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.
- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.
Americans with Disabilities Act (ADA)
Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.
Auto-ApplyComputer Field Tech Position-Des Moines IA
Field service technician job in Des Moines, IA
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
Principal or Senior Principal Network and Communications Field Service Engineer
Field service technician job in Melbourne, IA
At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advancements in our nation's history - from the first flight across the Atlantic Ocean, to stealth bombers, to landing on the moon. We look for people who have bold new ideas, courage and a pioneering spirit to join forces to invent the future, and have fun along the way. Our culture thrives on intellectual curiosity, cognitive diversity and bringing your whole self to work - and we have an insatiable drive to do what others think is impossible. Our employees are not only part of history, they're making history.
Northrop Grumman Aeronautics Systems is looking to add a **Principal or Senior Principal Network and Communications Field Service Engineer** to our team at **RAAF Base Edinburgh** near **Adelaide, Australia** .
This position will receive daily tasking and prioritization from their site lead. The selected candidate will be responsible for operations and maintenance support of the MQ-4C Triton network and communications systems at a Forward Operating Base (FOB).
**Duties and Responsibilities:**
+ Provide real time support for flight operations and maintenance, addressing any issues related to communications and networking to include fault isolation, remediation, and resolution.
+ Perform field integration, troubleshooting, and repair of communications and data link systems in military flight test environment, including operations on a flightline, in a hangar, and in command-and-control centers.
+ Adherence to checklists and procedures to ensure repeated success and providing redlines to procedures when necessary.
+ Communicate complex technical issues to local support, the Degrader Action Cell (DAC), Main Operation Bases (MOBs), and Responsible Engineers (REs).
+ Support and lead air crew engagement for proper techniques in solving complex analysis of technical problems that arise during operations.
+ Assist with trend analysis as needed for Responsible Engineers (REs).
+ Perform/support review and analysis of supplier design data and definition of functional test requirements including acceptance, qualification, and system integration.
+ Take responsibility for the testing, maintenance, and integration of Comms and Networks equipment to include radio terminals, software loads, switches, routers, and firewalls required to support ground and flight test operations.
+ Work with system admins, maintainers, and onsite personnel to troubleshoot and repair any internal operational issues.
** The selected candidate will be put on a temporary Domestic Assignment and will report to our San Diego, CA site daily prior to international deployment while clearance(s), Visa(s), and other documents are processing. The employee will go through training in San Diego during this period. **
**The expected timeline before deployment is 3-4 months but this will vary.**
Initially, this position will work a 9/80 shift. **As the program matures, the shifts may become 12-hour shifts that could include nights, weekends, and/or holidays.**
The selected candidate will be required to work full-time, on-site in Australia. This position requires the ability to **travel up to 50%** of the time once in final location.
_This position can be filled at either the Principal Field Service Engineer OR Senior Principal Field Service Engineer level, depending upon the qualifications below._
**Basic Qualifications for Principal Field Service Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 5 years of related engineering experience; OR a Master's degree in a STEM discipline and 3 years of related engineering experience; OR a PhD in a STEM discipline and 1 year of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Basic Qualifications for Senior Principal Field Service Engineer:**
+ Bachelor's Degree in a STEM (Science, Technology, Engineering or Mathematics) discipline and 8 years of related engineering experience; OR a Master's degree in a STEM discipline and 6 years of related engineering experience; OR a PhD in a STEM discipline and 4 years of related engineering experience.
+ Ability to obtain and maintain DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: Security+CE, CCNP, and CISSP. This certificate must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
+ Competence in Linux, troubleshooting, engineering documents, tools and equipment
+ Familiarity with comms/networking operations
+ Ability to support assignment at location (RAAF Base Edinburgh in Australia) for minimum of 18 months
+ Ability to pass a new hire physical if determined necessary by Company, based on OCONUS location.
+ **Active** **DoD** **Top Secret** clearance (with a background investigation within the past 6 years or enrolled into Continuous Evaluation).
+ Ability to obtain and maintain SCI access.
+ Ability to obtain a CI Polygraph.
+ Ability to obtain and maintain Special Access Program (SAP) clearance. This SAP must be obtained within a reasonable amount of time as determined by the company to meet its business needs.
**Preferred Qualifications for both levels:**
+ Active DoD 8140 approved IAT Level II (or higher) compliant certification. Examples include: CCNA Security, Security+CE, CCNP, and CISSP
+ Technical expertise in all areas of network and computer hardware and software interconnection and interfacing, such as routers, firewalls, switches
+ Experience with test equipment: network analyzers, spectrum analyzers, signal generators
+ Cisco Certified Network Associate (CCNA) certification
+ Experience with communication technologies; examples include Internet Protocol (IP) networks, Voice over IP (VoIP), Information Assurance (IA), satellite and Line-of-Sight (LOS) RF communications, control interfaces, and co-site interference
+ Operations and Maintenance experience at a field site
Primary Level Salary Range: $85,600.00 - $128,400.00
Secondary Level Salary Range: $106,800.00 - $160,200.00
The above salary range represents a general guideline; however, Northrop Grumman considers a number of factors when determining base salary offers such as the scope and responsibilities of the position and the candidate's experience, education, skills and current market conditions.
Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. Annual bonuses are designed to reward individual contributions as well as allow employees to share in company results. Employees in Vice President or Director positions may be eligible for Long Term Incentives. In addition, Northrop Grumman provides a variety of benefits including health insurance coverage, life and disability insurance, savings plan, Company paid holidays and paid time off (PTO) for vacation and/or personal business.
The application period for the job is estimated to be 20 days from the job posting date. However, this timeline may be shortened or extended depending on business needs and the availability of qualified candidates.
Northrop Grumman is an Equal Opportunity Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. For our complete EEO and pay transparency statement, please visit *********************************** U.S. Citizenship is required for all positions with a government clearance and certain other restricted positions.
Service CCaaS Technology Delivery Lead
Field service technician job in Des Moines, IA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Works with software and technology partners to design & deliver Service-focused solutions
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Interacts with client stakeholders for business justification, funding, scope, and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions.
+ 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change.
+ 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management
+ 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc.
+ 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc.
Good to have (preferred skills):
+ Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms.
+ 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio
+ Experience in algorithmic decisioning or interactive management
+ Strong understanding of PCI/PII security and data privacy requirements
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $132,500 to $338,300
Cleveland $122,700 to $270,600
Colorado $132,500 to $292,200
District of Columbia $141,100 to $311,200
Illinois $122,700 to $292,200
Maryland $132,500 to $292,200
Massachusetts $132,500 to $311,200
Minnesota $132,500 to $292,200
New York/New Jersey $122,700 to $338,300
Washington $141,100 to $311,200
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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Field Service Technician
Field service technician job in Des Moines, IA
Now Hiring: Field Service Technicians Up to $3,000 Sign-On Bonus for Experienced Candidates! Who We Are Over the last 80+ years the General Parts Group has grown to become one of the largest Foodservice Equipment Support companies in the US. Our award-winning service department currently supports a field service force of over 200 technicians, providing service in 26 states throughout the USA.
General Parts Service Technicians are encouraged to pursue CFESA training certifications, and many hold a 'Master Certification' designation, the highest level of achievement. Our team provides service, repair, and maintenance for cooking, refrigeration, beverage, HVAC and ware washing equipment. We stand ready to meet the ever-changing needs of our customers.
Why Work for General Parts?
While we are customer driven, we are also employee oriented. Our high employee retention rate and continuous investment in training ensures that we respond to our customers' needs with the most qualified and professional people in the industry.
Position Summary
The Field Service Technician is responsible for traveling to restaurant locations to diagnose, repair, and maintain commercial kitchen equipment-including hot-side appliances, refrigeration units, and light HVAC systems. This role requires operating a company vehicle safely, delivering prompt and reliable service, and ensuring minimal downtime for restaurant operations. The technician must provide exceptional customer support, communicate clearly with kitchen and management staff, and work independently with little supervision.
We value your hard work and are proud of our competitive pay for performance philosophy. The hourly rate ranges from $35-$50 hourly, depending on experience.
We're Excited if this is You!
What We Need From You:
* Must be at least 18 years of age
* Minimum 1 year of commercial kitchen, refrigeration, or HVAC experience preferred
* Completion of a satisfactory background check and drug screen
* Valid Driver's License and Driving Record that meets our safety standards
* EPA Certification Required for Refrigeration Techs
* Proficiency in Microsoft Outlook
* iPad Use & Familiarity
Join our Team and Enjoy Amazing Benefits!
* Competitive Compensation
* Comprehensive Health Coverage
* 401(k) Plan with Company Match
* Healthy Work & Life Balance
* CFESA Certification & Ongoing Training for Your Future
* Company Service Vehicle, Tools, Apple Tablet, Cellphone, Uniforms, and Paid Laundry
* Extra Earning Potential with Overtime (Saturday) & Double-Time (Sunday & Holidays)
* Take part in our Town Shares Program - Share in our company's success!
General Parts is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employee
Auto-ApplyTechnical Lead-Valve Condition Monitoring Service
Field service technician job in Marshalltown, IA
We are seeking a highly skilled and motivated **Technical Lead** to oversee the implementation phase, support activities, and continuous improvement of our **Valve Condition Monitoring (VCM)** data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments.
**Key Responsibilities:**
**1. Technical Support for Global Opportunities**
+ Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
+ Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs.
+ Act as a technical liaison between regional teams and central engineering, software development, and support resources.
+ Ensure compliance with industry standards and internal quality protocols during service implementation.
**2. Service Sustainment & Troubleshooting**
+ Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues.
+ Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
+ Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues.
+ Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
+ Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
+ Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence.
+ Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs.
+ Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.
**3. Development & Deployment of Online Data Collection Solutions**
+ Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
+ Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity.
+ Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.
**4. Ownership of VCM Implementation Process**
+ Define, document, and continuously improve the end-to-end VCM implementation process.
+ Ensure consistent execution across projects, including planning, installation, commissioning, and validation.
+ Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams.
**Qualifications, Experience & Skills:**
**Required Qualifications**
+ **Education:** Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience.
+ **5 Yr experience in IT/OT systems** for industrial and enterprise environments, including networking, credential management, domain services, and application integration.
+ **OT Networking & ICS Security:** Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments.
+ Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies.
+ **Troubleshooting & Sustainment:** Proven experience in customer-facing technical role, root cause analysis ( **RCA)** process, diagnosing **anomalies** , **connectivity issues** , and **system failures** across field devices and control network.
+ **Cross‑functional leadership:** Experience acting as a **technical authority/liaison** across regional teams, central engineering, and customer stakeholders; able to run workshops and **deliver training** .
+ Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels.
+ Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
+ **Documentation & Process:** Able to **define, document, and continuously improve** implementation processes, create **service manuals & troubleshooting guides** , and maintain high-quality knowledge base content.
+ Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
+ Ability to effectively interact with all levels of the organization to meet milestones.
**Preferred Qualifications**
+ **Experience in** **industrial automation** or **asset management/condition monitoring** , including commissioning, support, and troubleshooting of instrumentation or control systems in process industries.
+ **Instrumentation:** Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
+ Good understanding of **predictive maintenance** and valve diagnostics technologies.
+ **Instrumentation:** Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks.
+ **Cybersecurity:** Familiarity with **IEC/ISA 62443** standard and **NIST SP 800‑82** guide.
+ **End-to-end solution implementations:** Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics.
+ **Cyber-OT collaboration:** Worked with **cybersecurity/IT/engineering** to meet **policy/standard requirements** , including segmentation, hardening, logging, and remote access governance; successfully integrated **data diodes** without impacting operations.
**Our Culture & Commitment to You:**
+ At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
+ We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
\#LI-AN1
**WHY EMERSON**
**Our Commitment to Our People**
At Emerson, we are motivated by a spirit of collaboration that helps our diverse, multicultural teams across the world drive innovation that makes the world healthier, safer, smarter, and more sustainable. And we want you to join us in our bold aspiration.
We have built an engaged community of inquisitive, dedicated people who thrive knowing they are welcomed, trusted, celebrated, and empowered to solve the world's most complex problems - for our customers, our communities, and the planet. You'll contribute to this vital work while further developing your skills through our award-winning employee development programs. We are a proud corporate citizen in every city where we operate and are committed to our people, our communities, and the world at large. We take this responsibility seriously and strive to make a positive impact through every endeavor.
At Emerson, you'll see firsthand that our people are at the center of everything we do. So, let's go. Let's think differently. Learn, collaborate, and grow. Seek opportunity. Push boundaries. Be empowered to make things better. Speed up to break through. Let's go, together.
**Work Authorization**
Emerson will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1(including those with OPT or CPT) , H-1, H-2, L-1, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire.
**Equal Opportunity Employer**
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
**Accessibility Assistance or Accommodation**
If you have a disability and are having difficulty accessing or using this website to apply for a position, please contact: idisability.administrator@emerson.com .
**ABOUT EMERSON**
Emerson is a global leader in automation technology and software. Through our deep domain expertise and legacy of flawless execution, Emerson helps customers in critical industries like life sciences, energy, power and renewables, chemical and advanced factory automation operate more sustainably while improving productivity, energy security and reliability.
With global operations and a comprehensive portfolio of software and technology, we are helping companies implement digital transformation to measurably improve their operations, conserve valuable resources and enhance their safety.
We offer equitable opportunities, celebrate diversity, and embrace challenges with confidence that, together, we can make an impact across a broad spectrum of countries and industries. Whether you're an established professional looking for a career change, an undergraduate student exploring possibilities, or a recent graduate with an advanced degree, you'll find your chance to make a difference with Emerson. Join our team - let's go!
**No calls or agencies please.**
**Requisition ID** : 25030295
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.
Field Service Technician - Des Moines, IA
Field service technician job in Des Moines, IA
At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service.
Why Vertiv is the best company for Field Service professionals:
Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture
Company leaders have many years of hands-on Field Service experience in this industry and many others
Tremendous focus is placed on employee technical and leadership development
Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning
Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more
Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides
Company-wide commitment to promoting a strong work/life balance
An employer-of-choice for Veterans with technical backgrounds
The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our “Edge” market segment, including retail, financial, and municipal customers.
RESPONSIBILITIES:
ROLE
Perform service tasks as assigned and as per company policies and procedures
Capable of working under direct supervision or independently based upon training completion
Render on-site and phone assistance to customers
Communicate with Technical Support on technical or procedural issues
Implement Field Change Notices per published guidelines
Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips
SAFETY
Operate in a safe manner in accordance with published safety guidelines
Maintain and operate company vehicle in accordance with local laws and company policy
Must wear appropriate PPE as per company guidelines and accordance with job duties
Adhere to work hours policy guidelines - “14 hours rule”
Report all work related accidents or injuries within 24 hours to the appropriate personnel.
ADMINISTRATION
Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines
Maintain individual inventory and perform cycle counts in accordance with company policy
Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies
CUSTOMER SATISFACTION
Provide proper and adequate communication to internal and external customers
Provide estimated time of arrival to the customer where applicable
Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment
Strive to provide all customers a “first time fix” for their equipment
Maintain customer satisfaction rates per company guidelines
Attend Customer Meetings as required
PERFORMANCE
Maximize productivity by combining service opportunities
Complete all technical and administrative work in an efficient and timely manner
Capable of making technical and commercial decisions under pressure
Properly evaluate site and equipment for appropriate billing status
Maintain productive utilization rate per company guidelines
Perform inventory cycle counts per company guidelines
Adhere to company dress code and safety regulations
Meet or exceed on-site response time requirements for each customer
Understand and comply with company startup/escalation processes and procedures
Maintain proper and adequate level of internal communications
QUALIFICATIONS
Experience (one or more of the following)
ASEET or AMEET, or progress towards, is preferred
High School or Vocational School Diploma
2-4 years military experience in a related technical field
0-2 years of relevant industry experience
Interpersonal and Administrative Skills
Communicate professionally and respectfully in both written and verbal forms
Manage time effectively by prioritizing and balancing technical tasks with administrative tasks
Collaborative with peers, customers, suppliers, and leadership
Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion
Technical skills
Make basic site evaluation skills to include: environmental temperature, and general operating conditions
Familiarity with electrical / electronic test equipment and fundamentals
Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks
Employ elementary fix/repair techniques based on directed supervision
Complete service tasks and return unit to full operating conditions based upon directed supervision
Summarize and report all work related tasks performed in written and verbal form
Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.)
WORKING CONDITIONS:
Travel is required
Flexible schedules (weekends, evenings, and holidays)
Valid driver's license
Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check.
PHYSICAL REQUIREMENTS:
While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds.
Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
Customer Focus
Operational Excellence
High-Performance Culture
Innovation
Financial Strength
OUR BEHAVIORS
Own It
Act With Urgency
Foster a Customer-First Mindset
Think Big and Execute
Lead by Example
Drive Continuous Improvement
Learn and Seek Out Development
At Vertiv, we offer the stability of a global leader in a growing industry
and
the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer.
We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to
**********************
. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Auto-ApplySenior Service Technician-HVAC-R
Field service technician job in Marshalltown, IA
SRV Temperature Solutions is a premier HVAC/Refrigeration company. We pride ourselves in providing innovations in HVAC/Refrigeration practices, nurturing clients into friends, and developing amazing employees. We provide services in commercial and industrial locations across Utah. Our clients always come first and our team members are dedicated to making sure we exceed each client's expectations.
Job Skills / Requirements
NOW HIRING: REFRIGERATION TECHNICIAN | $2,000 SIGN-ON BONUS
$20-$40 Depending on experience
|
Full-Time
|
Competitive Pay + Benefits
Do you know your way around walk-ins, reach-ins, fryers, ovens, and everything in between? Whether it cools or cooks, you keep it running-and we want you on our team!
We're seeking a skilled and motivated Refrigeration Technician who's experienced in both cold and hot side equipment. From troubleshooting ice machines and freezers to servicing grills and warmers, your talents will help keep commercial kitchens firing on all cylinders.
What We Offer:
$2,000 Sign-On Bonus
Weekly pay
Fully stocked service vehicle & top-grade tools
Health, dental, and vision insurance
Paid time off + 8 holidays
Ongoing training and certification opportunities
Dispatch technology to keep your day running smoothly
What You'll Do:
Install, service, and repair commercial refrigeration systems including walk-in coolers, freezers, ice machines, and rack systems
Read and interpret blueprints, technical diagrams, and equipment specifications
Perform system startups, diagnostics, and pressure tests on refrigeration and HVAC systems
Charge systems with refrigerant and ensure proper system functionality
Identify and repair electrical, mechanical, and refrigerant-related faults
Collaborate with project foremen, engineers, and contractors to meet project timelines
Ensure all installations and repairs comply with local codes and safety regulations
Maintain accurate service records, documentation, and job site logs
Assist in the layout and piping of refrigeration systems during project buildouts
Follow all company safety protocols and participate in job site safety meetings
What You Bring:
3+ years of experience in commercial refrigeration and/or hot side equipment
EPA Certification
(Universal required)
Valid driver's license and clean driving record
Strong problem-solving skills and a customer-first attitude
Additional Information / Benefits
Work with a team that wants to help you grow with advancement opportunities based on merit and hard work.
Owners invested in your success and help you advance your knowledge and skills via training programs and able to proctor exams.
Get paid every 2 weeks.
Benefits packages available for full-time employees after 60 days - Medical, Dental, Vision, Life, and Short-term Disability.
Paid time off and many paid holidays.
Benefits: Medical Insurance, Life Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Short Term Disability, Long Term Disability, 401K/403b Plan
This job reports to the Team Lead
This is a Full-Time position
Field Service Technician
Field service technician job in Des Moines, IA
At Strong Technical Services, Inc., we are a highly motivated value-based organization operating in a nimble environment. Focused on creating a hard-working culture, we challenge inspired and driven people to take smart risks. Strong specializes in the installation and service of digital projection, audio systems, and digital signage. Our company offers a unique opportunity for field technicians to work in a fast paced, agile environment with cutting edge technologies to support our growing network of customers.
Strong Technical Services is a Fundamental Global company. Strong Technical Services is a nationwide provider of technology-based products and is the primary service provider for theatre chains, financial institutions, healthcare facilities, and retail outlets nationwide. We are headquartered in Mooresville, NC along with an office in Omaha, NE.
We are revolutionizing the future of digital media and digital cinema products. Do you have what it takes to be a part our team?
Here's the role you'll play:
* Performs maintenance on cinema projection equipment, digital signage, sound systems, servers, and power supplies, etc.
* Provides demand service for customers; determines and executes a support plan.
* Tests electronic assembly, components or parts by connecting to various equipment, such as; ohmmeter, voltmeter, ammeter, color meter, resistance bridge, oscilloscope, automatic or computerized test equipment
* Examines equipment and assemblies for defects and replaces defective components. Repairs equipment and performs field testing. Resolves firmware and software issues
* Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products
* Records, analyzes, and inform appropriate personnel of production quality, and sales departments of status and disposition of customer complaints and claims utilizing written and electronic reporting
* Installs electronic or digital equipment and tests
* Records activities in Field Point daily, including but not limited to work description, expenses, hours, labor and travel
* This position requires in and out of market travel up to 80-90% of the time; this position also requires the ability to work weekends, holidays and on-call
* Performs phone and remote support for customers when a resolution can be achieved through these methods
* Willing to take ownership and take on other duties as assigned
Here's what you need to make the cut:
* Associate's degree (A. A.) or equivalent from two-year college or technical or equivalent combination of education and experience
* Experience with digital cinema equipment is highly preferred
* Experience with electronics related to the Pro-Av market
* Experience with computer and networking concepts and architecture
* Must be comfortable completing work using ladders
* Must be able to lift 50lbs
* Strong attention to detail
* Proficient with MS Office
* Exceptional customer service skills required
* This position requires a valid, state issued driver's license
* This position requires the ability to stand, sit, squat and bend for a period of time
* Excellent communication skills, both verbal and written
* Comfortable working in a high-stress, face-paced environment with shifting priorities
* Excellent time management, organizational, and analytical skills
* Self-starter who can find and resolve issues as they are identified
* Ability to successfully interface with a wide range of personnel within the organization
Here's what makes us so great:
* Competitive compensation and benefits
* A fun environment that fosters energy, creativity and results
* Highly collaborative and flexible working environment
* High-caliber partnerships and on-going opportunities to work with industry leaders and experts
* We invest in, and use, the latest technologies
Still don't believe us? Check out our website to see how we are revolutionizing the future at *******************
Strong Technical Services, Inc. is an Equal Employment Opportunity employer. This organization participates in eVerify and conducts pre-employment criminal history background checks and drug screens.
Technical Service Lead
Field service technician job in Cumming, IA
This role supports Arvato's newest data center services, delivering critical solutions such as high-security transport, white-glove delivery, and technical support. Our clients include hyperscale data center operators, high-tech freight forwarders, co-location providers, and Software as a Service (SaaS) companies.
The Technical Services Lead is responsible for leading and developing a high-performing team, while fostering a proactive, inclusive, and safety-focused culture. This role is central to ensuring the consistent delivery of high service standards, managing daily operations, and supporting the well-being and development of the team. Acting as a key on-site presence, the Lead will maintain visibility with both customers and team members, ensuring timely resolution of issues, alignment with customer expectations, and continuous service improvement.
YOUR TASKS
* Lead start-up teams and provide day-to-day leadership across field operations.
* Promote a strong safety culture and ensure adherence to customer SOPs and internal standards.
* Coach and support supervisors and team members to drive high performance.
* Define team structure, support recruitment, onboarding, and performance reviews.
* Maintain a strong presence at customer and third-party sites to oversee operations, collections, and stock verifications.
* Coordinate with vendors and planning teams to ensure readiness and resource alignment.
* Resolve on-site issues quickly and professionally; escalate concerns as needed.
* Act as the primary point of contact for customers, ensuring clear communication, responsiveness, and relationship management.
* Monitor KPIs, provide feedback to leadership, and ensure consistent service delivery.
* Maintain accurate documentation of customer requirements and site protocols.
YOUR PROFILE
* Proven experience leading large teams, ideally in logistics or data center environments.
* Strong leadership, communication, and interpersonal skills across all organizational levels.
* Demonstrated success in driving operational improvements and team performance.
* Skilled in coaching and developing teams to achieve high-impact results.
* Highly organized with the ability to manage multiple priorities.
* Proficient in Microsoft Excel, Word, and Office 365.
* Excellent written and verbal communication skills.
* Valid U.S. driver's license and willingness to travel frequently within the U.S.
* Availability for initial training in Europe (2-4 weeks).
WE OFFER
* Medical, Dental, Vision, Life Insurance, and Disability Pay.
* 401(k) with company matching up to 6%.
* Paid Time Off, including paid holidays.
* Flexible Spending Accounts.
* Voluntary benefits such as legal and financial assistance, pet insurance, and more.
* Employee Assistance Program.
* Ongoing employee development opportunities including tuition reimbursement, scholarships, and training.
* Commuter benefits.
* Employee engagement activities.
EOE Protected Veterans/Disability
Crew Lead, Field Wind Blade Repair Technician
Field service technician job in Des Moines, IA
Exempt Status: No In addition to regular Field Service Technician tasks, leads teams of 3-5 Field Service Technicians on small projects or partial scopes of larger projects. Takes ownership of key safety, quality, and efficiency results for their assigned scope and crew. Facilitates communication and logistics for all issues related to their assigned scope and crew.
Essential Duties and Responsibilities:
Safety
* Ensure the technician crew is operating with safety as top priority
* Ensure JSAs are completed and documented
* Ensure all required safety equipment is on site and has documented, up-to-date inspections
* Understand and follow incident response procedures
* Escalate safety-related concerns proactively to prevent incidents
Quality
* Ensure repairs are done properly without the need for rework
* Obtain work instructions and share them with the technician crew - seek clarifications as needed before proceeding with work or whenever unexpected conditions occur
* Ensure all engineering hold points are observed and documented
* Ensure all required photographs and data are recorded and transmitted to Field Service Supervisor and Field Service Engineering
Efficiency
* Lead and motivate technician crew to follow project schedules for on-time completion
* Provide assigned Site Lead or Field Service Supervisor 3+ updates per day including site conditions, working hours, progress, issues, incidents, technical data, photos, etc.
* Coordinate with customer's site supervisor for access and operations
* Coordinate arrival time, break times, departure time, weather days, etc. with the crew
* Ensure crew is punching in and out of time keeping app at beginning and end of shift, using correct project number
* Monitor material and supply inventories - forecast needs, communicate to Site Lead or Field Service Supervisor to procure at least weekly
* Mobilization tech-check - make sure assigned crew have working phones and can access all necessary systems (time keeping, e-mail, safety app, etc.)
Rely on expertise of tech crew to fulfill duties as needed (ex. another blade tech has more knowledge of a particular repair process and better ability to forecast material needs - work with them to forecast and request additional materials)
* Delegate duties as appropriate (ex. ask a tech to complete an inspection for their truck or safety gear)
* Defer to site lead as appropriate when one is present (ex. let Site Lead act as single point of contact for the customer)
* This is a working crew lead role - hands-on technician work is expected in addition to the leadership responsibilities.
Education/ Skills/ Experience:
* Knowledge of and commitment to safety best practices in wind turbine blade access and composite repair work
* Knowledge of the means and methods of composite repairs and the ability to ensure individuals under supervision are following best practices and full compliance with work instructions
* Ability to utilize resources efficiently - keeping people productive, minimizing wasted materials, equipment, and other costs
* Excellent interpersonal, communication, and time management skills
* Technicians level 3 and above may be considered for this role
* Must have a valid US driver's license and driving record meeting company standards.
Skill Requirements:
Language Skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English. Ability to write routine reports and correspondence. Ability to speak effectively with customers and TPI employees.
Computer Skills
Ability to use a phone or tablet and a variety of applications including time keeping, email, photos, chat, and word processing.
Auto-ApplySenior Service Technician
Field service technician job in Des Moines, IA
Job Description
Midwest Petroleum Equipment (MPE) is a family-owned and operated leader in petroleum service and sales across the Midwest, boasting over 30 years of experience. We offer a comprehensive range of services, from sales and installation to maintenance, for commercial, industrial, and agricultural clients. Our commitment to superior customer service, transparent solutions, and on-time, on-budget project delivery has built a strong reputation and fostered a close-knit company culture.
MPE is experiencing remarkable growth, which has led us to expand to seven branch office locations and build a team of over 140 exceptional individuals. We are proud to be recognized on the Inc. 5000 list of fastest-growing private companies in the U.S. Our company offers a supportive environment where teamwork, integrity, and respect are core values. We tackle challenging projects and foster innovation, providing opportunities for growth and advancement. If you're looking for a company that values its employees and offers rewarding work, we encourage you to apply!
Position: As a Senior Service Technician, you will be a key player in ensuring the smooth operation of our clients' petroleum equipment.
Compensation: Based on experience and certifications
Hours: This is a full-time position working Monday-Friday
Travel: This position may require occasional travel during the work week.
What We Offer:
Sign-on bonus (up to $7,500!) and relocation assistance for qualified candidates.
Exceptional Compensation & Benefits: Competitive salary, annual bonus potential, paid training & certifications, company vehicle, clothing & cell phone allowance, 401k with company match, comprehensive health, dental, vision, short-term & long-term disability, life insurance, and paid time off & holidays.
Growth & Development: Opportunities for advancement within a rapidly expanding company.
Supportive Culture: A positive work environment that values teamwork, innovation, and respect.
Work-Life Balance: Primarily Monday-Friday schedule with occasional weekday travel.
Responsibilities:
Troubleshooting, repairing, and performing preventative maintenance on fuel dispensers and components (Gilbarco, Veeder-Root, Passport, EVO experience a plus)
Installing, troubleshooting, and upgrading POS software
Managing parts inventory and ensuring accuracy
Analyzing and resolving electronic and mechanical issues
Installing, programming, and testing new equipment
Communicating effectively with clients, explaining technical issues clearly and professionally
Maintaining a professional appearance and adhering to a timely service schedule
Requirements:
Experience as a petroleum service technician preferred
Gilbarco Dispenser certification and Veeder Root Tank Monitor certification, preferred.
Excellent customer service skills
Ability to work independently and as part of a team
Strong problem-solving and analytical abilities
High attention to detail and a sense of urgency
Valid driver's license and clean driving record
Ability to lift 60 lbs., work in various weather conditions, and perform physical tasks (stooping, bending, kneeling, climbing ladders)
Proficiency with internet maps, dispatch software, and PCs
Strong communication and interpersonal skills
Ability to multitask, prioritize, and meet deadlines
Openness to a flexible schedule (occasional after-hours/weekend work)
Why MPE?
MPE is more than just a job; it's a career with growth potential in a thriving industry. We value our employees and offer a supportive, rewarding work environment. We encourage military members and veterans to apply. We are an Equal Opportunity Employer.
Field Technician I
Field service technician job in Newton, IA
Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!
Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Field Technician I.
ABOUT MICROBAC
Microbac Laboratories, Inc. is a premier commercial laboratory testing firm that partners with clients worldwide, offering laboratory solutions to the life science, food, and environmental industries and serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over nearly 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
JOB SUMMARY
We are seeking a Field Technician for our laboratory to support the overall operation of the laboratory by ensuring samples are picked up, stored, and delivered to the designated laboratory location. Operating company vehicles, Couriers travel to client locations to collect environmental samples and deliver them to our laboratory. Upon pick up, Couriers are expected to thoroughly document their pickups and store the samples in accordance to our SOPs to ensure the integrity of the samples during transit.
This is a part-time position, with no experience required. Must be over 21, have a clean driving record, and be able to pass a pre-employment drug screen.
POSITION OVERVIEW:
Working under the direction of the Field Service Manager, Couriers support the overall operation of the laboratory by ensuring samples are picked up, stored and delivered to the designated laboratory locations in an efficient and timely manner while following all established SOP's and safety guidelines.
MAJOR/ESSENTIAL FUNCTIONS:
Safely and efficiently operate a company vehicle to drive to and from client locations for the purposes of retrieving samples and then deliver them to the laboratory
Promote the Company's brand through professional interactions with clients and observable safe driving practices
KEY RESPONSIBILITIES & ACCOUNTABILITIES:
Sample pick-up on a planned schedule according to customer requirements
Maintain storage of samples in accordance with established SOP's
Ensure legal documentation is complete and accurate (i.e.; Chain of Custody Forms)
Maintain regular communication with internal management regarding samples, schedules, customer requirements, problems, delays, and/or complaints
Observe all applicable roadway laws
Maintain the cleanliness of the Company vehicle
Maintain accurate logs, records and other documentation as required
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES:
Job Requirements:
Ability to follow written and verbal instruction
Above average attention to detail
Good verbal communication skills
Ability to operate a Company vehicle and observe all applicable safety protocols and laws
Clean driving record (over previous 36 months)
Required Education and Experience:
High school diploma or equivalent required
21 years of age
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include color vision and depth perception.
OTHER:
This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
Auto-ApplyDeployment Technician
Field service technician job in Urbandale, IA
We help Procurement and Recruiting departments faced with the challenge of filling multiple IT-related openings for either long-term employment, or short-term projects. They need to find reliable candidates, with the right expertise, quickly and at the right cost to enable their company to remain competitive, and to increase profit and efficiency.
Stefanini provides the IT contract resources you need to implement crucial projects, handle short-term assignments, or fulfill long-term placements. Our IT staffing services free you from the challenges of finding, recruiting, training and retaining high-quality professional staff, and allow you to focus on managing your business growth.
We provide the ongoing skill development to ensure that professionals placed at your site are trained in leading technologies to support your information technology hardware, software, and network infrastructure. Augment your staff for short or long-term engagements, or for specialized expertise on specific projects.
We have more than 25 years of staffing industry knowledge and can provide you with superior
candidates to match your technical and professional needs.
Job Description
The Deployment Technician will perform computer deployment work onsite at our Fortune 100 client. The Technician will have the opportunity to be involved in all facets of the deployment life cycle to include receiving, imaging, deployment, training and disposal. The Technician may also participate in special projects related to hardware and software support in this same environment. This is a first shift position.
Qualifications
The daily duties include but are not limited to:
• Deployment of computers, peripherals, monitors, smartphones/IPhones, and VOIP phones
• Migration of user data
• End user orientation and troubleshooting
• Preventive checks on A/V (audio video) equipment
• Administrative tasks
• Disposal of old equipment
Required qualifications include:
• Experience imaging and configuring PCs
• Basic computer troubleshooting skills
• Experience and/or knowledge of setting up and configuring VOIP
• Experience troubleshooting and supporting computers
• Excellent customer service skills
• Strong background in Windows Operating Systems with emphasis on Windows 7
• Basic MS Office knowledge
• A valid driver's license and proof of auto insurance
• Ability to manage time effectively
• Ability to effectively communicate technical information to a non-technical audience
• Ability to walk and bend and perform labor-related duties of connecting computer equipment.
• Ability lift up to 50 lbs. when moving electronic equipment.
• Outstanding attendance and schedule adherence
Additional Information
Feed Operations Technician - Day Shift - 7 am to 3pm
Field service technician job in Ellsworth, IA
Feed Operations Technician - 7 am to 3 pm
Here is your chance to work for a Feed Retailer company that is in the Top 5 in Iowa and Top 30 in the Nation. Are you an energetic team player that thrives in a team setting? We are looking for you to join our diverse team today!
Under the direction of the location leader, you will be responsible for working with our Feed Division, receiving feed ingredients, and making sure feed orders are filled on time.
This is a great opportunity for candidates interested in working with agriculture and providing exceptional customer service to our producers. You will find a team atmosphere committed to safety and excellent customer service, along with a stable career that offers outstanding benefits!
AgState offers a generous benefits package including 401K Match or Defined Benefit (Pension) Retirement Plan, Medical, Dental, Vision, Life Insurance, Salary Continuation, Long Term Disability, Supplemental Insurance, Career Growth and Development Opportunities, Employee Assistance Program (EAP), Education Assistance, Employee discounts and local discounts, Paid Holidays, Clothing Allowance, and a generous Paid Time off Accrual.
YOU WILL:
Provide excellent customer service.
Operate control room/scale in feed mill setting providing sound technical ability.
Receive feed ingredients and transfer to appropriate bins.
Fill feed orders daily, ensuring quality and satisfaction for the customer base.
Documentation of maintenance according to OSHA Standards.
Assist with the performance of daily maintenance checks on all running equipment.
Comply with all company housekeeping standards.
Make minor improvements to equipment and facilities, as needed.
Assist with other locations, as needed.
Must be an energetic team player with a positive attitude.
Monitor bin inventories to ensure adequate operating inventories for all shifts.
Perform quality assurance checks daily, weekly, and monthly.
Must keep work areas clean, well swept, and neat in appearance always.
Operations of PLC's.
Willing to work flexible hours and overtime as required.
Comply with all company safety policies for AgState.
PHYSICAL DEMANDS:
Job requires standing for most of the shift.
Stooping, bending, climbing exposure to heights, exposure to heat and cold may also be involved.
Must be able to lift 50 lbs. from the floor to minimum height of 36”.
Work overtime as required.
Ability to work in a feed mill environment.
Requires a high degree of attention and dexterity.
CERTIFICATES, LICENSES, REGISTRATIONS:
Must have a valid driver's license.
May require a Class ACDL or be willing to obtain.
Development Opportunities
EDUCATION:
On the job training
**Our values ~ RISE: Respect- ~ Integrity ~ Safety ~ Excellence **
Equal Opportunity Employer - we work hard to embrace diversity and inclusion and encourage employees at AgState to bring authenticity to work every day.
APPLY NOW!
To submit your application or to view our other openings within the company visit us online at **************** Contact Human Resources for an Internal Application.
Auto-ApplyTravel Fiber Splicer
Field service technician job in Waukee, IA
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview:
NTI is seeking an experienced and detail-oriented Fiber Splicer to join our team in a union position under IBEW Local 20. The Fiber Splicer will be responsible for the installation, maintenance, and repair of high-count fiber optic cables, ensuring optimal performance of telecommunications networks. This role requires advanced technical expertise in fusion splicing, testing, and troubleshooting, with a focus on working with live fiber networks during maintenance windows. Candidates must have a proven track record of splicing and testing for Zayo and other dark fiber providers, along with extensive experience using Fujikura fusion splicing machines, EXFO testing equipment, and FastReporter software.
Key Responsibilities:
Fiber Splicing and Installation:
Perform fusion splicing on high-count fiber cables, including 864ct, 1728ct, and 3456ct, with precision and adherence to industry standards.
Execute mid-sheath (ring-cut) splicing on high-count fiber cables to support network expansions and repairs.
Conduct live fiber network splicing during designated maintenance windows to minimize service disruptions.
Install fiber optic cables in various environments, including underground, aerial, and indoor settings.
Testing and Troubleshooting:
Perform Optical Time-Domain Reflectometer (OTDR) testing to evaluate fiber optic cable integrity and performance.
Conduct Optical Loss Test Set (OLTS) testing to measure signal loss and ensure network reliability.
Troubleshoot live/active network fiber issues, identifying and resolving faults to maintain service continuity.
Generate detailed FastReporter reports to document test results, splicing activities, and network performance for client submission.
Equipment and Software Proficiency:
Operate Fujikura fusion splicing machines to achieve low-loss splices on high-count fiber cables.
Utilize EXFO testing equipment for accurate OTDR and OLTS testing, ensuring compliance with client specifications.
Leverage FastReporter software to produce comprehensive reports for network documentation and quality assurance.
Additional Technical Tasks:
Pull fiber optic cables through conduits, ducts, or other pathways to support network installations.
Assist in bolting telecommunications cabinets to secure infrastructure components (preferred skill).
Install basket trays to organize and protect cabling systems (preferred skill).
Operate scissor lifts safely for aerial or elevated work (preferred skill).
Safety and Compliance:
Adhere to all safety protocols, including OSHA regulations and NTI's safety standards, to ensure a safe working environment.
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Complete required documentation for splicing, testing, and maintenance activities in accordance with company and client standards.
Work Schedule and Environment:
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
Requirements for Hire:
Experience with Dark Fiber Providers:
Minimum of 2-3 years of verifiable experience splicing and testing fiber optic cables for Zayo and other dark fiber providers, with a demonstrated ability to meet stringent quality and performance standards.
Equipment and Software Expertise:
At least 3 years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
Minimum of 3 years of experience performing OTDR and OLTS testing with EXFO testing equipment, ensuring accurate diagnostics and reporting.
At least 2 years of experience producing FastReporter reports for network documentation, with proficiency in analyzing and presenting test data.
Technical Skills and Knowledge:
Proven ability to perform mid-sheath (ring-cut) splicing on high-count fiber cables.
Familiarity with live fiber network splicing during maintenance windows to ensure minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Experience in cable pulling to support fiber optic network installations (required).
Knowledge of cabinet bolting techniques (preferred).
Familiarity with installing basket trays for cable management (preferred).
Experience operating scissor lifts for elevated work (preferred).
Physical and Environmental Requirements:
Ability to lift and carry a minimum of 50 pounds.
Ability to travel nationally. The average rotation is 10 days out, 5 days home.
Capability to work indoors and outdoors in various weather conditions.
Ability to stand for 8-10 hours per day and perform physically demanding tasks.
Background and Compliance:
Must pass a clean background check and drug screen as a condition of employment.
Fluency in English for effective communication with team members and clients.
Union Affiliation:
This is a union position under IBEW Local 20, requiring adherence to union agreements, policies, and benefits structures.
Preferred Qualifications:
Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent).
Prior experience working on projects for major telecommunications carriers or dark fiber providers beyond Zayo.
Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter.
Valid driver's license and ability to travel to project sites as needed.
Benefits:
Competitive union wages and benefits package through IBEW Local 20, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training in advanced fiber optic technologies.
Access to a supportive union environment with representation and advocacy.
Collaborative and safety-focused work culture at NTI.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.
Field Service Technology Delivery Lead Manager
Field service technician job in Des Moines, IA
We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency.
The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance.
Job Description:
We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines.
The work:
+ Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions.
+ Develops strong working relationships with the senior management team and identifies follow-on project opportunities
+ Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning
+ Manages day to day on-shore and off-shore project teams during the project lifecycle
+ Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories
+ Manages experience-led teams in developing strategic vision and creative UI/UX design
+ Manages and contributes to development of the platform migration and global roll out strategy and execution
+ Interacts with client stakeholders for business justification, funding, scope and timeline
+ Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources
Travel: As required for client support.
Location: Primary residency within 90 minutes of an approved Accenture office
Basic Qualifications:
+ Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects
+ Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below:
+ Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax
+ Service Delivery enablement (field worker, 3rd party management)
+ Distributed Service support networks
+ AI powered service operations
Bonus points:
+ Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations)
+ Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms.
+ Experience with Service channel experience design, implementation and execution
+ Experience with defining, designing and implementing a development architecture leveraging CI/CD principles
+ Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings
+ Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams
+ Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.)
+ Experience working with clients in the CMT (Communications, Media, Technology) space
+ Bachelor's degree
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
Computer Field Technician
Field service technician job in Des Moines, IA
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 4-6 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Technical Lead-Valve Condition Monitoring Service
Field service technician job in Marshalltown, IA
We are seeking a highly skilled and motivated Technical Lead to oversee the implementation phase, support activities, and continuous improvement of our Valve Condition Monitoring (VCM) data collection models. This strategic global and hands-on role is responsible for supporting global teams, sustaining existing service contracts, and leading the development and deployment of secure data collection solutions. This role is critical to ensuring the successful implementation and long-term reliability of VCM services across diverse industrial environments.
Key Responsibilities:
1. Technical Support for Global Opportunities
Serve as the technical authority for VCM technologies to provide expert technical guidance to world area teams pursuing new VCM opportunities.
Assist in solution design, proposal development, and customer presentations to ensure alignment with service capabilities and customer needs.
Act as a technical liaison between regional teams and central engineering, software development, and support resources.
Ensure compliance with industry standards and internal quality protocols during service implementation.
2. Service Sustainment & Troubleshooting
Act as the primary technical contact for world area VCM teams, providing expert guidance, troubleshooting, and resolution of VCM-related issues.
Diagnose and resolve technical issues affecting existing VCM contracts to maintain service continuity and performance.
Lead root cause analysis and corrective actions for system failures, data collection anomalies, or connectivity issues.
Collaborate with field service and support teams across various Emerson groups to ensure timely resolution and customer satisfaction.
Conduct training sessions and workshops for world area VCM teams on systems configurations and maintenance best practices.
Translate complex technical findings into actionable insights for world area VCM teams, enhancing operational excellence.
Develop and maintain documentation, including service manuals, troubleshooting guides, Functional Design Specifications, and FAQs.
Identify recurring issues and lead root cause analysis efforts to implement long-term solutions.
3. Development & Deployment of Online Data Collection Solutions
Lead the review, design, and implementation of secure online data collection models using Purdue Enterprise Reference Architecture (PERA) and Data Diode solutions for Industrial Control Systems.
Work closely with cybersecurity, IT, and engineering teams to ensure compliance with data protection standards and operational integrity.
Drive innovation in remote monitoring capabilities to enhance service scalability and responsiveness.
4. Ownership of VCM Implementation Process
Define, document, and continuously improve the end-to-end VCM implementation process.
Ensure consistent execution across projects, including planning, installation, commissioning, and validation.
Develop and/or recommend tools, training materials, process guides, and best practices to support global deployment teams.
Qualifications, Experience & Skills:
Required Qualifications
Education: Bachelor's degree in Electrical, Mechanical, Controls/Instrumentation, Computer/Electrical Engineering, or related field; or equivalent practical experience.
5 Yr experience in IT/OT systems for industrial and enterprise environments, including networking, credential management, domain services, and application integration.
OT Networking & ICS Security: Experience with secure data architectures, including Purdue Model zones/levels, firewalls/jump servers, secure remote access, data diodes/unidirectional gateways, and segmented architectures in plant environments.
Familiarity with industrial plants architectures, control systems, asset management platforms, and IIoT technologies.
Troubleshooting & Sustainment: Proven experience in customer-facing technical role, root cause analysis (RCA) process, diagnosing anomalies, connectivity issues, and system failures across field devices and control network.
Cross‑functional leadership: Experience acting as a technical authority/liaison across regional teams, central engineering, and customer stakeholders; able to run workshops and deliver training.
Strong communication, presentation, and interpersonal skills, with ability to lead colleagues by influence (often virtually), and comfortably engage with customers at decision-making levels.
Analytical thinker with excellent project management and prioritization skills; well-organized and detail oriented.
Documentation & Process: Able to define, document, and continuously improve implementation processes, create service manuals & troubleshooting guides, and maintain high-quality knowledge base content.
Excels at self-managing workload and executing multiple concurrent projects to meet deadlines.
Ability to effectively interact with all levels of the organization to meet milestones.
Preferred Qualifications
Experience in industrial automation or asset management/condition monitoring, including commissioning, support, and troubleshooting of instrumentation or control systems in process industries.
Instrumentation: Hands-on with control valves, positioners/digital valve controllers, instrumentation protocols (HART/FOUNDATION Fieldbus/Modbus).
Good understanding of predictive maintenance and valve diagnostics technologies.
Instrumentation: Experience with Emerson DVCs, ValveLink software, Asset Management Systems, smart instrumentation; calibration and loop checks.
Cybersecurity: Familiarity with IEC/ISA 62443 standard and NIST SP 800‑82 guide.
End-to-end solution implementations: Designed and deployed secure architectures from field device/positioner → control network → historian/cloud → analytics.
Cyber-OT collaboration: Worked with cybersecurity/IT/engineering to meet policy/standard requirements, including segmentation, hardening, logging, and remote access governance; successfully integrated data diodes without impacting operations.
Our Culture & Commitment to You:
At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results.
We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
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Auto-ApplyTraveling Fiber Splicer Foreman
Field service technician job in Waukee, IA
Job Description
National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.
If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.
Position Overview:
NTI is seeking a Traveling Foreman with will lead a team, ensuring projects are completed safely, on time, and to customer quality standards while performing advanced fiber optic splicing and testing tasks. This role requires national travel to various project sites and combines leadership, project management, and technical expertise in fiber optic infrastructure.
Key Responsibilities:
Ensure project safety, quality, schedule, and cost compliance with company/client standards.
Lead 2-3 crew members, optimizing skills and equipment use.
Act as primary liaison between Project Manager and crew.
Interpret customer prints to plan tasks and schedule work.
Hold daily pre-work meetings to align on goals and safety.
Verify construction and splicing work meets standards.
Complete phase-specific closeout documentation.
Document job progress with photos.
Maintain company equipment (vehicles, trailers, test tools).
Perform precise fusion and mid-sheath splicing on high-count fiber cables (864ct, 1728ct, 3456ct).
Conduct live fiber splicing during maintenance windows to minimize disruptions.
Install fiber optic cables in various environments (underground, aerial, indoor).
Execute OTDR/OLTS testing to assess cable performance.
Troubleshoot and resolve live network fiber issues.
Produce FastReporter reports for test and splicing documentation.
Operate Fujikura splicers and EXFO testers for low-loss splices and diagnostics.
Pull fiber cables through conduits/ducts for installations.
Support cabinet bolting and basket tray installation (preferred).
Safely operate scissor lifts for elevated work (preferred).
Comply with OSHA, IBEW Local, and NTI safety standards
Maintain a clean workspace and follow proper handling procedures for fiber optic materials and equipment.
Work Schedule and Environment
Work indoors and outdoors in various weather conditions, adapting to project requirements.
Perform tasks during daytime and occasional nighttime maintenance windows as required by client schedules.
Stand for extended periods (8-10 hours per day) and perform physically demanding tasks, including lifting and carrying up to 50 pounds.
xperience and Education
5+ years of experience in the telecommunications industry with related experience in construction and tower work.
2-3 years of verifiable experience splicing and testing fiber optic cables for dark fiber providers (e.g., Zayo), meeting stringent quality and performance standards.
3+ years of hands-on experience using Fujikura fusion splicing machines for high-count fiber splicing (864ct, 1728ct, 3456ct).
3+ years of experience performing OTDR and OLTS testing with EXFO testing equipment.
2+ years of experience producing FastReporter reports for network documentation.
Qualifications & Skills
Proven ability to perform mid-sheath (ring-cut) splicing and live fiber network splicing with minimal service disruption.
Strong troubleshooting skills for diagnosing and resolving issues on live/active network fiber.
Familiarity with cable pulling, cabinet bolting, basket tray installation, and scissor lift operation (preferred).
Strong written and oral communication skills for effective team and client interactions.
Proficiency in Microsoft Office (Excel, Word, Outlook) for documentation and reporting.
Strong interpersonal skills and a strong work ethic.
Ability to pass a clean background check and drug screen.
Valid driver's license required.
Fluency in English for effective communication.
Certification in fiber optic splicing or testing (e.g., FOA CFOT, BICSI, or equivalent) preferred.
Prior experience with major telecommunications carriers or dark fiber providers beyond Zayo preferred.
Familiarity with additional fiber optic testing tools or software beyond EXFO and FastReporter preferred.
Union Affiliation:
This is a union position under IBEW Local requiring adherence to union agreements, policies, and benefits structures.
Benefits:
Competitive union wages and benefits package through IBEW Local 640, including health insurance, retirement plans, and paid time off.
Opportunities for professional development and training in advanced fiber optic technologies.
Access to a supportive union environment with representation and advocacy.
Collaborative and safety-focused work culture at NTI.
Pay rates may vary based on skills, background, experience and specific location.
NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.
National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.