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  • Field Maintenance Technician I - Restaurant Equipment

    Cumberlandfarmsinc

    Field service technician job in Worcester, MA

    Cumberland Farms is a member of the EG America family of brands. EG America is one of the fastest-growing convenience store retailers in the United States, committed to becoming America's #1 ‘one-stop' destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Take home vehicle All tools provided Work-life balance On-call stipends Reasonable OT expectations Training & 3 year pay raises for entry level / inexperienced technicians Competitive wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: The Field Technician will travel to store locations to perform maintenance and service repairs on various types of commercial food service equipment. Candidate will work with dispatchers and team supervisors to manage workload to complete calls in timely manner. Responsibilities: • Repair and/or refurbish on equipment such as: frozen beverage, fountain soda coffee brewers, gas dispensing equipment, refrigerated cases, and other food service equipment. • Perform preventative maintenance on equipment such as frozen beverage units, fountain soda, coffee brewers, high speed ovens and other food service related equipment. • Responsible for managing parts inventory on their assigned service truck by conducting weekly cycle counts and periodic physical inventory. • Must be able to travel to several locations throughout the day and work independently the majority of the time. • Receive dispatches via email & phone, and works with dispatchers to ensure prioritization of work with the goal of maximizing equipment up-time. • Updates job status and notes via online work order management system, provides detailed resolution notes • Maintains truck inventory accuracy by performing weekly cycle counts and annual inventory. • Ensures service vehicle is maintained, clean, and well stocked with service parts. • Perform other job related duties as assigned by Department Manager Working Relationships: Internal Facilities Managers, dispatchers and parts department, to include Retail Store team members. Will also interact with other technical peers including: HVAC Technicians, Fuel Maintenance Technicians and General Maintenance Technicians. Minimum Education: a high school diploma or its equivalent Preferred Education: Trade school and/or Associates Degree Minimum Experience: Requires 0-2 year's related experience. Preferred Experience: 2+ years of experience repairing food service equipment such as high speed ovens, food warmers, coffee brewers, frozen beverage equipment (Brand: Taylor or FBD), fountain soda units, roller grills and other related equipment. Additional experience in other trades (HVAC, plumbing, electrical) would be a plus. Other: Physical: Must be able to lift 80 pounds Grasping/Griping/fine manipulation Pushing/pulling/bending/kneeling/twisting/climbing on a regular basis Carrying/sitting/walking/standing and lifting above shoulder level on a regular basis. Travel: As a Field Tech, this position will travel to multiple store locations during the entire shift. Hours & Conditions: Hours and shift times can vary. Must be flexible and have the ability to work overtime when needed At EG America, it's important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. In the spirit of pay transparency, we're sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We're proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey.
    $30k-46k yearly est. 2d ago
  • Field Service Technician - Hartford

    Culligan 4.3company rating

    Field service technician job in Hartford, CT

    About Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit **************************** About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results Field Service TechnicianPay: $22.87 - $23.00 per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market) Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver's license.At least 21 years of age (required to operate company vehicles). What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities. Position OverviewThe Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position. ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance. RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $22.9-23 hourly Auto-Apply 60d+ ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Field service technician job in Hartford, CT

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Manages and contributes to development of the platform migration and global roll out strategy and execution * Works with software and technology partners to design & deliver Service-focused solutions * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Interacts with client stakeholders for business justification, funding, scope, and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. * 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. * 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management * 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. * 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): * Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. * 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio * Experience in algorithmic decisioning or interactive management * Strong understanding of PCI/PII security and data privacy requirements * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Locations
    $141.1k-311.2k yearly 2d ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Field service technician job in Farmington, CT

    Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 17h ago
  • Field Service Technician

    SPX Technologies 4.2company rating

    Field service technician job in Worcester, MA

    Building the people that build the world. With platforms in HVAC and Detection and Measurement, SPX Technologies builds innovative solutions that enable a safer, more efficient, sustainable world. Through our RiSE talent development framework, we Reach, Identify, Strengthen, and Engage our employees to support them in their continued development. We're a global company of problem solvers, collaborators, and innovators, and our businesses build solutions that impact the world. As part of HVAC Cooling, SPX Cooling Technologies is a leader in high quality industrial HVAC equipment used to cool large facilities like hospitals, data centers, and power plants. With cooling towers, fans, and refrigeration units, companies rely on brands like Marley, Recold, and SGS to provide comfort and mission critical and industrial cooling solutions. JOB SUMMARY This position assumes a key role as the front-line SPX customer-facing representative, assisting our customers at sites throughout the UK across all stages of equipment lifecycle-including new installations, warranty work, planned maintenance, inspection work, and water treatment-related services. The role requires servicing and maintaining cooling towers across multiple OEM product lines, ensuring optimal performance, water quality, and compliance with relevant standards and legislation. In addition to core service activities, the Service Technician supports the growth of the SPX Cooling Technologies business by demonstrating best in class work ethics, maintaining strong customer focus, and identifying cross selling and new business opportunities during site visits. The position requires willingness to travel, along with overtime and occasional weekend working based on business needs. PRINCIPAL DUTIES AND RESPONSIBILITIES • Service, maintain, and install new and existing factory assembled cooling equipment. • Perform inspection, diagnostics, and corrective actions on cooling towers from multiple OEMs. • Carry out water treatment monitoring, testing, and basic remedial actions to support cooling system health and compliance. • Survey customers' installations and recommend improvements for enhanced performance, water efficiency, and alignment with current legislation. • Support UK factory sales with installation and assembly visits. • Assist sales personnel with competitor and SPX product information required for quotations. • Ensure all site work is completed in accordance with the latest Health & Safety guidelines. • Participate in inter departmental training programs. • Perform warranty repairs and assist with commissioning. • Effectively utilise SPX Leadership Standards to create a positive working environment that drives business objectives. KNOWLEDGE, SKILLS & ABILITIES • Experience servicing cooling towers and associated equipment across multiple OEM product ranges. • Practical knowledge of water treatment principles, such as system testing, dosing requirements, Legionella control, and water chemistry troubleshooting. • Ability to work unsupervised and under own initiative. • Strong communication skills and the ability to supervise sub contractors and internal staff. • Ability to work in confined spaces and at height. • Ability to perform site relevant manual handling. • Experience with the SPX Marley product range. • Flexibility to work overtime and adapt to schedule changes at short notice. • Willingness to travel throughout the UK and internationally on a scheduled or ad hoc basis. EDUCATION AND EXPERIENCE • Formal engineering qualification or a minimum of five years' experience in a similar role. • Demonstrated experience in water treatment servicing within industrial cooling environments. • Full UK driving licence. • Excellent communication and interpersonal skills. • Strong organisational and time management abilities. • Proactive, adaptable, and flexible attitude. • Computer literate. • Self motivated with strong decision making capability. • Ability to work alone while contributing effectively as a team member. How we live our culture Our culture is at the center of what we do and, more importantly, who we are. Our core values set a standard for how we manage ourselves, and our Leadership Model sets the standard for how we engage with each other. Whether you are an individual contributor or you lead a large team, each of us leads at SPX. What benefits do we offer? We know that the well-being of our employees is integral. Our benefits include: Competitive and performance-based compensation packages and bonus plans Educational assistance, leadership development programs, and recognition programs Our commitment to embrace diversity to build a culture of inclusion at SPX We value different backgrounds, experiences, and voices at SPX, and we are committed to challenging ourselves, openly communicating, and striving to improve every day. We believe in creating an inclusive work environment where everyone has a voice and is encouraged to realise their fullest potential.
    $54k-77k yearly est. 9d ago
  • Field Service Technician- Pumps

    Flow Control Group 4.1company rating

    Field service technician job in West Springfield Town, MA

    Summary: The Service Technician is responsible for repairs and maintenance of rotating equipment, including pumps, gear boxes, valves, blowers, and vacuum pumps. The services may be performed in our repair facility located in West Springfield, MA or may be completed in the field at a customer's facility. The Technician must maintain a safe a clean work area. Essential Duties & Responsibilities: Completes initial inspection and required paperwork for all items to be repaired or serviced Disassembles equipment while marking items and documenting current condition Sand blasts and paints items as required * Helps identify items needed for repair Measure all required parts for inspection reports Identifies, troubleshoots, and resolves issues with equipment, devices, or products; uses precision instruments such as calipers, micrometers, and gauges to make measurements * Assembles equipment per manufacturer specifications verifying acceptable tolerances are achieved * Assists customers with tasks related to current equipment including pump removal, pump install, shaft alignment, vibration analysis, lube maintenance, and others * Maintains and completes required paperwork and time sheet. * Ensures compliance with OSHA regulations * Cleans up shop and performs other duties as assigned Competencies: * Ability to operate a forklift * Strong mechanical and problem-solving skills * Customer service and consultative skills * Strong work ethic with ability to work under minimal supervision * Verbal and written communication skills, with ability to clearly communicate with engineering, technical support, sales, and management * Organizational skills and attention to detail Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. * While performing the duties of this job, the employee is regularly required to talk or hear. * Specific vision abilities required by this job include close vision and ability to adjust focus. * This role requires the ability to lift up to 50 pounds unassisted. Travel: Travel will be local. There may be times where overnight travel is required but that will be an exception. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $56k-90k yearly est. 60d+ ago
  • Field Service Technician

    Vp 3.9company rating

    Field service technician job in Hartford, CT

    IMMEDIATE HIRING NEED Field Service Technician We are seeking a dedicated and experienced Field Service Technician to join our team, specializing in the Installation and Repair & Maintenance of critical systems within industrial plants. This role requires extensive travel to various client locations to ensure optimal thermal safety, electrical integrity, and operational efficiency of vital infrastructure. The ideal candidate will be a highly skilled professional committed to delivering top-notch craftsmanship and adhering to the highest industry standards. Key Responsibilities: Perform heat trace installation to ensure accurate temperature control and optimal freeze protection for infrastructure such as pipelines and equipment. Execute electrical installations, including control panel setups, wiring, and connectivity, ensuring adherence to regulatory requirements. Manage and execute comprehensive installation projects, which may involve scaffolding construction and coating applications, ensuring a coordinated effort across all phases. Adhere to all safety protocols and industry standards throughout the installation process. Conduct a wide range of services from routine checks and fixes to unplanned emergency repairs on industrial systems. Prioritize and execute scheduled maintenance operations to ensure the smooth functioning and longevity of facilities. Collaborate with clients to implement maintenance programs. Work on systems within intricate timelines to minimize downtimes and maximize output. Qualifications and Skills: Proven experience with electrical systems(industrial or military environment preferred) Extensive knowledge in control panel setups, wiring, and connectivity. Proficiency across industrial systems relevant to installation and repair. Unwavering commitment to safety and systematic adherence to industry standards. Strong organizational skills and ability to manage tasks within tight schedules. Must be able to travel extensively to fulfill job requirements at various industrial power plant locations. ***Veterans Are Encouraged to Apply*** Must be able to do overnight travel Strong electrical knowledge
    $58k-93k yearly est. Auto-Apply 28d ago
  • Customer Service Engineer

    Worldwide Techservices Open 4.4company rating

    Field service technician job in Farmington, CT

    Qualifications Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs
    $58k-85k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time

    U.S. Navy 4.0company rating

    Field service technician job in Hartford, CT

    About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military
    $31k-43k yearly est. 17d ago
  • Senior Refrigeration Service Technician - Commercial & Industrial

    Coolsys

    Field service technician job in Hartford, CT

    Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: $40-56/HR Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%. Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match with 100% immediate vesting. Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities · Ability to report to work in a timely manner as scheduled by supervisor. · Repair and overhaul equipment such as compressors, water pumps, air handlers, electrical and mechanical control devises and other similar machinery. · Test malfunctioning systems and components using electrical and/or mechanical skills. · Maintain legible corporate and personal records of work history. · Provide general repair work on refrigeration, heating and ventilation equipment such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors and electric motors. · Provide preventative maintenance activities; diagnose equipment malfunctions and operating efficiency of mechanical equipment. · Perform work on minor construction and remodeling projects including startups of new installations. · Other duties as assigned. Qualifications Education/Training · Completion of a refrigeration technician training program (HVACR) from a technical school or completion of a technical program from a JR College. · Must have a valid EPA certificate. Work Experience and Skills · 5 years plus of commercial refrigeration experience required. · Equivalent passing grade, 80% or better, on Tek Skills Level 3 test. · Experience working on refrigeration equipment in convenience stores or supermarkets a strong plus. Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful. · Must have a good driving record and be able to work independently. · Emergency on-call availability is a basic requirement. · Must be able to lift up to 60 lbs. with no assistance and also be able to sit and/or stand for several Join Us Today, there are 27 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and X. CoolSys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. CoolSys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
    $40-56 hourly Auto-Apply 16d ago
  • Motorcycle Service and Repair Technician

    Max BMW Motorcycles New Milford 3.8company rating

    Field service technician job in New Milford, CT

    Join one of the most established, respected and well-known BMW Motorrad Dealerships in the country at MAX BMW Motorcycles. At the Northeast's only exclusive BMW Motorrad Service Department, you will be applying your skill and experience on leading BMW Motorrad product technology routinely and growing your career with access to the best manufacturer training in the industry. This Dealership was started by Technicians, so the business leaders understand how important their technicians are to the success of the business firsthand. As such, all Technicians are routinely provided OEM training to keep them informed of new product technology and efficient, successful “fix-it-right the first time every time” processes. The Team at MAX BMW is focused and committed to working together for success. As a result of growth and the need for additional Service Technicians to service the ever-popular BMW Motorrad product lineup, MAX BMW is seeking multiple Service Technicians to grow with the Team in the following locations. Location(s) New Milford CT Job Description As a Motorrad Service Technician, you will be responsible for performing diagnoses, repairs, and maintenance work for customer and dealership vehicles. You'll be at the forefront of innovative Motorcycle diagnostic technologies. • Receiving and carrying-out Repair Orders as dispatched • Performing diagnostic services and troubleshooting to determine repair needs (using test plans, wiring diagrams etc.) • Providing labor, time, and parts estimates for repair services • Performing high quality and efficient repair services for various Motorcycle systems, including engine, steering, suspension, brakes in accordance with Dealer and Factory standards • Performing Quality Control checks for repaired vehicles to ensure repairs are complete • Completing all required paperwork and documentation for repair services • Maintaining organized, clean workspace and accounting for dealership and personal tools at all times • Communicating directly and efficiently with Service Advisors and Parts Department Employees • Participating in continual Motorrad proprietary training/education programs to hone skills and develop expertise in industry leading Motorrad technologies and processes • Demonstrating behaviors consistent with Employer's values in all interactions Qualifications • At least 1-3 years of related mechanical / vehicular service & repair experience (Motorcycle / Powersport, Automotive, Heavy Equipment / Diesel, engine repair, etc.) • Passion for the Motorrad / Motorcycle riding lifestyle • High school diploma or equivalent • Demonstration of excellent mechanical, electrical, diagnostic and computer skills • Must be authorized to work in the USA without requiring sponsorship • 18 years of age or older • Own & maintain a valid driver's license • Must perform duties and responsibilities in a safe manner • Must be able to demonstrate ability to pass pre-employment testing to include background check, MVR check, drug test, and maintenance of a valid driver's license
    $37k-54k yearly est. 60d+ ago
  • Field Service Technician - Portland, Maine

    Vertiv Holdings, LLC 4.5company rating

    Field service technician job in Hartford, CT

    At Vertiv, we design, manufacture, and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. We are the trusted Service Provider for 70%+ of Fortune 500 companies, including industry-leading data centers and providers of colocation and cloud service. Why Vertiv is the best company for Field Service professionals: * Vertiv is an industry leader in Technology and Services with a best-in-class Customer Service and Safety culture * Company leaders have many years of hands-on Field Service experience in this industry and many others * Tremendous focus is placed on employee technical and leadership development * Technical Training takes place in our state of the art Training Academy or Regional Training Center with a strong focus on immersive, hands-on learning * Competitive benefits include: Company vehicle, smartphone, laptop, personal protective equipment (PPE), other tools-of-the-trade, 401k, Profit Sharing, & Generous PTO/Vacation Plan, Medical, Vision & Dental & more * Abundant technical resources including 24/7 Technical/Factory Support and technical online libraries of product documentation, work instructions, and self-help troubleshooting guides * Company-wide commitment to promoting a strong work/life balance * An employer-of-choice for Veterans with technical backgrounds The Field Service Technician is primarily responsible for scheduled and remedial (break-fix) service on Small to Medium UPS, Power Distribution Units & Battery system products (2-120KVA) serviced by Vertiv, commensurate with appropriate classroom and on-the-job training. The Field Service Technician is required to establish, promote and maintain excellent rapport with all customers, co-workers, sales representatives and others as appropriate. The Field Service Technician is primarily responsible to support products and services sold to our "Edge" market segment, including retail, financial, and municipal customers. RESPONSIBILITIES: ROLE * Perform service tasks as assigned and as per company policies and procedures * Capable of working under direct supervision or independently based upon training completion * Render on-site and phone assistance to customers * Communicate with Technical Support on technical or procedural issues * Implement Field Change Notices per published guidelines * Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY * Operate in a safe manner in accordance with published safety guidelines * Maintain and operate company vehicle in accordance with local laws and company policy * Must wear appropriate PPE as per company guidelines and accordance with job duties * Adhere to work hours policy guidelines - "14 hours rule" * Report all work related accidents or injuries within 24 hours to the appropriate personnel. ADMINISTRATION * Complete accurate and timely administrative tasks (i.e. Time cards, expense report, mileage reports, Service Request task closure, service reports) per company guidelines * Maintain individual inventory and perform cycle counts in accordance with company policy * Maintain company property (company vehicle, credit cards, PPE, test equipment, laptop, etc.) per company policies CUSTOMER SATISFACTION * Provide proper and adequate communication to internal and external customers * Provide estimated time of arrival to the customer where applicable * Complete scheduled maintenance documentation properly and provide to the customer and local office upon completion of each assignment * Strive to provide all customers a "first time fix" for their equipment * Maintain customer satisfaction rates per company guidelines * Attend Customer Meetings as required PERFORMANCE * Maximize productivity by combining service opportunities * Complete all technical and administrative work in an efficient and timely manner * Capable of making technical and commercial decisions under pressure * Properly evaluate site and equipment for appropriate billing status * Maintain productive utilization rate per company guidelines * Perform inventory cycle counts per company guidelines * Adhere to company dress code and safety regulations * Meet or exceed on-site response time requirements for each customer * Understand and comply with company startup/escalation processes and procedures * Maintain proper and adequate level of internal communications QUALIFICATIONS Experience (one or more of the following) * ASEET or AMEET, or progress towards, is preferred * High School or Vocational School Diploma * 2-4 years military experience in a related technical field * 0-2 years of relevant industry experience Interpersonal and Administrative Skills * Communicate professionally and respectfully in both written and verbal forms * Manage time effectively by prioritizing and balancing technical tasks with administrative tasks * Collaborative with peers, customers, suppliers, and leadership * Complete administrative tasks (i.e. report writing, time entry, expense reporting, material debriefing, inventory counting, etc.) in a timely fashion Technical skills * Make basic site evaluation skills to include: environmental temperature, and general operating conditions * Familiarity with electrical / electronic test equipment and fundamentals * Follow written technical documentation (i.e. procedures and product manuals) to perform service tasks * Employ elementary fix/repair techniques based on directed supervision * Complete service tasks and return unit to full operating conditions based upon directed supervision * Summarize and report all work related tasks performed in written and verbal form * Efficient with a personal computer and associated applications (Microsoft Office, Vertiv software, etc.) WORKING CONDITIONS: * Travel to customer sites is required within the assigned district and sometimes outside of assigned district * Most work is scheduled maintenance, but occasionally will involve unscheduled service * Due to the safety sensitive aspect of the role, candidates are required to successfully pass a drug test prior to employment. In addition, you will also be required to complete and pass a pre-employment background check and a motor vehicle records check. * Valid driver's license with no more than (2) speeding violations in the last 3 years and/or no more than (1) major vehicle violations within the last 5 years PHYSICAL REQUIREMENTS: While performing duties of the above jobs, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The associate frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to consistently lift up to 50 pounds and occasionally up to 75 pounds. Notes: Vertiv will make reasonable accommodations whenever necessary for all qualified employees or candidates with disabilities (as defined by applicable law), provided that (1) the individual is otherwise qualified to safely perform the essential functions of the job and (2) such accommodations due not impose an undue hardship. The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities. OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion. OUR STRATEGIC PRIORITIES * Customer Focus * Operational Excellence * High-Performance Culture * Innovation * Financial Strength OUR BEHAVIORS * Own It * Act With Urgency * Foster a Customer-First Mindset * Think Big and Execute * Lead by Example * Drive Continuous Improvement * Learn and Seek Out Development At Vertiv, we offer the stability of a global leader in a growing industry and the opportunity of a startup. We design, manufacture and service the mission-critical infrastructure technologies for vital applications in data centers, communication networks and commercial and industrial environments. With $5 billion in sales, a strong customer base and global reach in nearly 70 countries, our move to establish a standalone business enables us to deliver greater value to our customers and create new opportunities for our people. Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers Work Authorization No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire. The anticipated salary range for this role in the Connecticut locality is between $60k to $65k per year (based on a 40-hour work week)-salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee's role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process.
    $60k-65k yearly Auto-Apply 12d ago
  • Electromechanical Technician I (Weekend Days)

    Flexcon Company 4.3company rating

    Field service technician job in Spencer, MA

    Join the Flexcon Team! $2,500 Sign on Bonus Friday, Saturday, Sunday 6:00AM - 6:00PM Flexcon Company, Inc. is a purpose-driven innovative company. A global, family-owned manufacturer of coated and laminated films and adhesives, products are used as functional components in manufactured goods and in graphics applications. Since 1956, Flexcon has supplied products for a wide range of industries including packaging, medical devices, automotive, durable labeling and more. We are currently hiring an Electromechanical Technician I for our Spencer, MA plant. We invite you to bring your drive for excellence, collaboration, integrity and respect. These core values allow us to support our culture of problem solving and continuous improvement. Flexcon is passionate about giving employees opportunities for career development and growth which includes dedicating time and resources to training, access to career latices, career development plans and more! What will you do in this role? Provide maintenance and mechanical support to production teams by troubleshooting equipment, understanding the instrumentation and perform repairs as needed and assemble, install, dismantle, and repair machinery, pumps, motors, hydraulic and pneumatic control systems. Troubleshoot, diagnose, and repair electrical systems, plan, and perform all required operations in preparation for installation, maintenance, and repair of electrical and electronic equipment within the facility and make proper connections to panels, electronic units, etc. Perform general repairs to all types of machines or equipment, tear down units, determine extent of troubles, repair or replace defective parts and reassemble. Replace parts such as bearing, gears, shafts, worn or broken units or equipment elements and install wire motors and drives for a variety of standard and special purpose machines and equipment. Must demonstrate the use of a multi-meter and have AC/DC drive experience. Move machines and equipment to the designated area using forklifts, hoists, and other equipment. Install all types of conduit, making bends, threading, and reaming where necessary. Perform ordinary machining operations using lathe, milling machine, grinder, drill press, etc. Perform general maintenance work in all buildings on Flexcon's campus Ensure all work is performed in compliance with local, state and federal regulatory requirements with industry best practices. Experience and commitment to fulfilling the preventative maintenance program including inspecting, cleaning, lubrication and adjustments to equipment and machines. Skilled in reading and working from blueprints, drawings, and schematics to complete tasks. What does it take to be successful in this role? H.S. Diploma or GED Knowledge of Allen Bradley equipment and software preferred. Use a laptop to connect to PLC's and drives to troubleshoot and make repairs. Excellent communication skills, both written and verbal Willing to get your hands dirty Some travel may be required What's in it for you? $2,500 sign on bonus Competitive Compensation & Annual Bonus Program Medical, Dental, Vision, and Life Insurance Tuition Reimbursement Program 401K Match Casual Work Environment Career Development Opportunities And more! By applying to this job and providing your mobile number, you agree to receive an initial text from Flexcon, which you will have the ability to opt out of upon receipt. Message and data rates may apply. Message frequency varies. At Flexcon, we offer a comprehensive compensation and benefits package that includes base salary, healthcare coverage (medical, dental, and vision), life and disability insurance, 401(k) with company match, paid time off, wellness programs, and tuition assistance. Based on region, the expected salary range for this position is $24.01-$40.02 an hour. The posted salary range reflects a national pay scale and is intended to provide a general idea of compensation across different geographic regions. Actual compensation may vary depending on location, experience, and other job-related factors. We take regional market differences into consideration to ensure fair and competitive pay in each area. Equal Opportunity Employer, Protected Veterans, Individuals with Disabilities
    $24-40 hourly 60d+ ago
  • Part Time Bicycle Technician

    NHPS

    Field service technician job in New Haven, CT

    Part-time Non Instructional Additional Information: Show/Hide Bicycle Technician - Part Time The PE Department will be starting a Bicycle Program for our K-6 Students. The Physical Education Bicycle Technician will be responsible for repairing, maintaining, and assembling bicycles by diagnosing issues, replacing worn parts, adjusting components like brakes and gears, and performing tune-ups, all while ensuring the bike is safe and functions properly; this may include tasks like wheel truing, tire changes, chain cleaning, and basic frame repairs. Job Requirements: Past experience in bicycle repair, experience with the general bicycle mechanics, ability to ride and test bicycles. General knowledge of tools. * Will be paid via stipend. ($6,000) For more information, contact Erik Patchkofsky at ************************************ New Haven Public Schools
    $28k-39k yearly est. Easy Apply 60d+ ago
  • Field Service Technician - Hartford

    Culligan Quench 4.3company rating

    Field service technician job in Hartford, CT

    Job DescriptionAbout Culligan QuenchCulligan Quench's purpose is to impact people's lives and improve the earth by helping to eliminate the 500 million plastic bottles consumed each year. We play a front-line role in the battle against single-use plastic water bottles by delivering on-demand filtered water solutions to more than 120,000 healthy and environmentally conscious customers across North America. Our bottle-free water coolers, ice machines, sparkling water dispensers and coffee brewers purify the existing water supply, providing an endless supply of clean water and water-based beverages for a fixed monthly fee, typically under a long term bundled service and rental subscription agreement. Culligan Quench has grown from a small regional company to an international leader that had a successful NYSE public offering in 2016 and is now a strategic company owned by private equity backed Culligan. Headquartered in King of Prussia, PA, Quench has more than 1,600 team members operating out of more than 90 locations across North America and Puerto Rico. For more information visit **************************** About CulliganFounded by Emmett Culligan in 1936, Culligan is a world leader in delivering superior water solutions that will make a real difference in improving the health and wellness of consumers. The company offers some of the most technologically advanced, state-of-the-art water filtration and treatment products. These products include water softeners, drinking water systems, whole-house systems and solution for businesses. Culligan's network of franchise dealers is the largest in the world, with over 900 dealers in 90 countries. Many of Culligan dealers have valuable equity in their local communities as multigenerational family owners of their franchises. For more information visit ***************** Values: 5CsCulligan as OneCustomers come first Commitment to InnovationCourage to do what's right Consistently deliver exceptional results Field Service TechnicianPay: $22.87 - $23.00 per hour (based on experience and location) Schedule: Monday - Friday, 7:00 AM-4:00 PM (may vary by market) Please Apply Only if You Have All of the Following:Mechanical aptitude: Experience working with tools or repairing equipment.Driving experience: Comfortable operating a vehicle for work purposes and familiar with routes/GPS (experience may be in a company or personal vehicle).Professional, service-minded demeanor: Good customer service and communication skills.Valid, active driver's license.At least 21 years of age (required to operate company vehicles). What We OfferCompetitive hourly rate with overtime potential.Medical, Dental, and Vision insurance starting Day 1.401(k) match of 50% up to 6%.10 paid holidays plus PTO.Company take-home vehicle, gas card, and tools.Paid training and ongoing career development opportunities. Position OverviewThe Field Service Technician installs, maintains, and repairs company equipment, including filtered water systems, ice machines, sparkling water dispensers, and coffee brewers. This role is customer-facing and requires a professional demeanor, technical skill, and a commitment to safe work practices. We provide hands-on training to ensure success in the position. ResponsibilitiesDrive a company vehicle to customer locations to install, troubleshoot, and maintain equipment.Routinely replace water filters, clean and sanitize tanks, change UV bulbs, and clear water lines.Inspect equipment for leaks, malfunctions, and safety concerns.Follow company and customer safety policies and site procedures.Maintain company vehicle per policy, including mileage and maintenance logs.Safely transport and operate equipment and tools.Document service work using a tablet or mobile device.Provide professional and timely customer service at each site visit.Maintain regular and reliable attendance. RequirementsBasic computer skills to record service and communicate with team members.Ability to lift 70+ lbs, bend, squat, and climb ladders.High school diploma or equivalent (technical school training preferred).Ability to pass a pre-employment background check and drug screen.Beware of fake job offers falsely claiming affiliation with our company. • We never request banking details or other personally identifiable information during interviews.• Our recruiters will never ask prospective employees for payment to apply for a position or as a condition of employment.• Official emails are from our domain. Our approved emails will come from @quenchwater.com. Verify offers through our official HR channels to safeguard your privacy and security. If you have any questions or suspicions regarding the authenticity of any job posting or communication allegedly by or on behalf of Quench, please contact us immediately at ******************** We are proud to be an Equal Opportunity Employer. Quench provides equal opportunity in all of our employment practices to all qualified employees and applicants without regard to sex, sexual orientation, race, color, religion, gender, national origin, ethnicity, age, disability, marital or family status, pregnancy, military status, veteran status, genetic information or any other category protected by federal, state and local laws. This policy applies to all aspects of the employment relationship, including recruitment, hiring, compensation, promotion, transfer, disciplinary action, layoff, return from layoff, benefits, training, social and recreational programs. All such employment decisions will be made without unlawfully discriminating on any prohibited basis. Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $22.9-23 hourly Easy Apply 6d ago
  • Service CCaaS Technology Delivery Lead

    Accenture 4.7company rating

    Field service technician job in Hartford, CT

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: Develop and implement a comprehensive CCaaS transformation strategy that aligns with the company's vision and business goals. Lead strategic initiatives to enhance and expand our CCaaS offerings, driving innovation and differentiation in the marketplace. Communicate transformation goals, progress, and outcomes effectively to internal and external stakeholders. Market & Technology Insights: Stay abreast of industry trends, emerging technologies, and competitive dynamics to inform transformation strategies. Identify and leverage new opportunities to drive growth and enhance the value proposition of our CCaaS solutions. The work: + Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service technology solutions for customer channel solutions & CCaaS solutions + Develops strong working relationships with the senior management team and identifies follow-on project opportunities + Manages and contributes to development of the platform migration and global roll out strategy and execution + Works with software and technology partners to design & deliver Service-focused solutions + Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning + Manages day to day on-shore and off-shore project teams during the project lifecycle + Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories + Manages experience-led teams in developing strategic vision and creative UI/UX design + Interacts with client stakeholders for business justification, funding, scope, and timeline + Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Basic Qualifications: + 8+ years of experience in technology transformation, with a focus on CCaaS or cloud-based contact center solutions. + 7+ years of proven track record of selling and leading large-scale transformation projects and driving organizational change. + 7+ years of experience in strategic planning, project management, stakeholder engagement, strategic leadership and change management + 7+ years of experience with CCaaS technologies and industry best practices, including CCaaS strategy, migration and implementation on a variety of platforms such as, AWS, Google CCAI, Genesys, NICE etc. + 8+ years of experience in aligning technology capabilities with contact center benchmarks, quality metrics, agent scorecard etc. Good to have (preferred skills): + Minimum 10 years of experience with both Waterfall and Agile SDLC, implementing large, complex technology platforms. + 5+ years of experience implementing comprehensive end-to-end service center & field service software suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, Genesys, Nice, Sprinklr, Twilio + Experience in algorithmic decisioning or interactive management + Strong understanding of PCI/PII security and data privacy requirements + Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams + Experience in a consulting environment with demonstrated record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) + Experience working with clients in various industry verticals such as Healthcare, Insurance, SLED - State/Local/Education, Public Sector, Retail Services etc. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $132,500 to $338,300 Cleveland $122,700 to $270,600 Colorado $132,500 to $292,200 District of Columbia $141,100 to $311,200 Illinois $122,700 to $292,200 Maryland $132,500 to $292,200 Massachusetts $132,500 to $311,200 Minnesota $132,500 to $292,200 New York/New Jersey $122,700 to $338,300 Washington $141,100 to $311,200 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.
    $141.1k-311.2k yearly 60d+ ago
  • Customer Service Engineer

    Worldwide Techservices Open 4.4company rating

    Field service technician job in Bloomfield, CT

    Qualifications Responsibilities Performs basic and moderately complex troubleshooting and repair activities, typically associated in an end-user environment, including but not limited to PC's, desktops, laptops, tablets and printers. Provide support to client identified VIPs Responds to change management requests including installing new PC equipment, providing end-user desk side support and other related activities. Perform Install/Move/Add or Change (IMAC) activities. Perform all assigned desk-side support activities Display outstanding technical and professional services skills at all times Meet - established customer service satisfaction levels and other operational/customer service metrics as outlined in established guidelines Proactively communicate with the end-user and service desk personnel regarding arrival times, repair time estimates and status of the repair Understands and follows all documented service operations policies and procedures. Other duties or certifications may be assigned to meet business needs
    $58k-85k yearly est. 60d+ ago
  • Computer Field Technician

    Bc Tech Pro 4.2company rating

    Field service technician job in Norwich, CT

    This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-43k yearly est. 17h ago
  • Senior Refrigeration Service Technician - Commercial & Industrial (EG)

    Coolsys

    Field service technician job in Springfield, MA

    Overview WHY COOLSYS? At CoolSys, we offer more than just a job-we provide stability, growth, and industry-leading benefits for our employees. No wonder Newsweek named CoolSys one of America's Greatest Workplaces! As a large company serving diverse customers, we invest in our team with: Competitive Compensation: Competitive pay from $35 - $50 per hour DOE. Sign on Bonus: up to $5,000. 00 DOE Maximize your earnings with aggressive shift premiums that can increase your potential earnings by up to 15%. Ongoing Education & Training: Access to state-of-the-art facilities and paid online training. Comprehensive Benefits: Medical, Dental, Vision, and Prescription coverage, paid vacation/holidays, and a 401(K) match. Year-Round, Diverse Work: Stay engaged with consistent, interesting projects throughout the year, working across various industries and systems to keep learning and growing. Extra Perks: Quarterly bonus plan, tuition reimbursement, employee discounts on vehicles, hotels, theme parks, pet insurance, and more. Join us and advance your career while working with top-tier clients in the HVAC and refrigeration industry! Responsibilities This position is responsible for assisting in the repair and overhaul of equipment, refrigeration, heating, and ventilation equipment to ensure customer needs are met efficiently, accurately, and on time. Provides service to the customer base by repairing and overhauling equipment, such as compressors, water pumps, air handlers, and electrical and mechanical control devices in a safe, efficient, and timely manner that exceeds customers' expectations Provides general repair work on refrigeration, heating, and ventilation equipment, such as air conditioning units, evaporative condensers, ice machine equipment, water pumps, gas furnaces, compressors, and electric motors in a safe and timely manner. Provides preventative maintenance activities for customers by diagnosing equipment malfunction and any operating deficiency of the mechanical equipment to ensure quality work performance for the customer base. Test malfunctioning systems and components using electrical and/or mechanical skills. Maintain legible corporate and personal records of work history. Provides department support by processing job tickets, and work orders to the necessary department promptly. Provide support by picking up, delivering, and installing cases. Perform work on minor construction and remodeling projects including startups of new installations. Drives company vehicle in a safe manner. Performs other related duties and projects as assigned by management. Qualifications High school diploma/GED. EPA certification. Certification from an accredited vocational-technical or trade school is a plus! Minimum 5+ years of commercial refrigeration experience required. Experience working on refrigeration equipment in convenience stores or supermarkets is a strong plus. Familiarity with single systems and rack systems along with previous work on display cases and walk-in boxes is very helpful. Must have a good driving record and be able to work independently. Emergency on-call availability is a basic requirement. Must be able to lift to 60 lbs. with no assistance and also be able to sit and/or stand for several hours at a time. Join Us Today, there are 26 different companies that make up the CoolSys family of brands. Our valued employees are at the heart of our continued growth and success. We invite you to be part of that growth! Connect with us on Facebook and Twitter. Coolsys is an EEO/AA Employer. All qualified individuals - Including all ages, colors, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other characteristics are encouraged to apply. Pre-employment background screening (criminal and MVR for driving positions) and drug testing are required for all positions. Coolsys will consider qualified applicants with criminal histories in a manner consistent with federal law, state law, or local ordinance. Sr, senior, Service Tech, refridgeration, HVAC, refrigeration, HVAC-R, HVAC/R, diagnostic, commercial, service, install, mechanical, mechanic, apprentice, AC, field service, chiller, specialist, HVACR, supermarket, rack systems
    $35-50 hourly Auto-Apply 18d ago
  • Field Service Technology Delivery Lead Manager

    Accenture 4.7company rating

    Field service technician job in Hartford, CT

    We Are: Accenture Song-a new breed of agency that's all about the Experience. For us, customer experience is not an add-on; it's foundational to who we are and how we empower our clients. As the world's largest, most disruptive agency, we drive lasting growth for clients by helping them design, build, and run meaningful experiences that make people's lives better, more productive, and more meaningful. We do this in three ways: by transforming organizations through standout products and services; by building and delivering award-winning campaigns so brands can engage and communicate creatively with customers at scale; and by using our top-notch skills to pilot, integrate, scale, and run the platforms that underpin the world's greatest experiences. Visit us here to learn more about what makes us the Experience Agency. The digital economy has caused a massive increase in the amount and importance of digital content. Digital content and the customer experience it fuels are, together, a vital expression of a brand's voice and purpose. We help leading brands create and deliver the right content for the right customer at the right time for immersive, relevant experiences. We offer an end-to-end approach to the content lifecycle and cut through the complexity for improved speed to market and relevance, at scale. Our unique tools and services organize, store, and optimize content, including taxonomy, rights and asset management, analytics, and quality assurance. Job Description: We are looking for a highly effective field service capability technology Delivery Lead to join our Song team. An individual filling this role will be responsible for the overall success of field service technology focused Service Experience programs, focusing on the client relationship, financials, project delivery, resourcing, and overall program health. Ideal candidates will have a consulting background and will have experience managing programs that combine strategy, field service experience design, and technology architecture & delivery disciplines. The work: * Works in a highly client-facing role to lead the end-to-end delivery lifecycle of complex, global and large-scale Service solutions crossing customer channels and service center Backoffice service solutions. * Develops strong working relationships with the senior management team and identifies follow-on project opportunities * Plans and estimates delivery work with an Agile approach, focusing on project milestones, resource planning (both on-shore and off-shore), scope, budget, risk identification and mitigation planning * Manages day to day on-shore and off-shore project teams during the project lifecycle * Manages the project ideation, gathering the high-level business requirements, defining the detailed requirements and process into epics and stories * Manages experience-led teams in developing strategic vision and creative UI/UX design * Manages and contributes to development of the platform migration and global roll out strategy and execution * Interacts with client stakeholders for business justification, funding, scope and timeline * Contributes to the ongoing development of solution/program offering approaches, methodologies, techniques, business development tools, and growing our resources Travel: As required for client support. Location: Primary residency within 90 minutes of an approved Accenture office Qualification Basic Qualifications: * Minimum 7+ years of experience leading the successful delivery of Field Service platform architecture and delivery projects * Minimum 7+ years of experience delivering projects which have integrated one or more of the functional capabilities listed below: * Field service platform suites such as Salesforce, Oracle, Microsoft Dynamics, IFS, ServiceMax * Service Delivery enablement (field worker, 3rd party management) * Distributed Service support networks * AI powered service operations Bonus points: * Experience with Service Delivery Operations (Service Center, Call Center, Field Service Operations) * Minimum 5 years of experience with both Waterfall and Agile SDLC, implementing large, complex web sites, commerce applications or marketing automation platforms. * Experience with Service channel experience design, implementation and execution * Experience with defining, designing and implementing a development architecture leveraging CI/CD principles * Strong knowledge of project management methodology including the ability to develop detailed work plans and specifications, identify and resolve issues, manage risk, and run team meetings * Exceptionally strong leadership & communication skills to effectively manage client accounts and multidisciplinary teams * Experience in a consulting environment with demonstrated track record of continuing responsibilities, creativity, and innovation in a complex global scale program (e.g., multi-country, language, brand, etc.) * Experience working with clients in the CMT (Communications, Media, Technology) space * Bachelor's degree Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA Locations
    $100.5k-245k yearly 2d ago

Learn more about field service technician jobs

How much does a field service technician earn in Suffield, CT?

The average field service technician in Suffield, CT earns between $43,000 and $100,000 annually. This compares to the national average field service technician range of $35,000 to $82,000.

Average field service technician salary in Suffield, CT

$66,000

What are the biggest employers of Field Service Technicians in Suffield, CT?

The biggest employers of Field Service Technicians in Suffield, CT are:
  1. Tesla
  2. Flow Control Us Holding Corporation
  3. Southwestern
  4. The Robert E. Morris Company
  5. Practice Xpert Inc
  6. International Search Partners
  7. Norcomct
  8. Stem Xpert
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