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Fifth Third Bank jobs in Concord, NC - 913 jobs

  • Southeast Regional Middle Market Leader

    Fifth Third 4.6company rating

    Fifth Third job in Charlotte, NC

    A national banking institution is seeking a Regional Middle Market Segment Head to shape strategy and drive growth across the Southeast. This senior leadership role requires collaboration with market leaders to deliver exceptional client experiences. Candidates should have extensive experience in commercial banking, strong strategic thinking capabilities, and a proven track record in leadership. This position is based in Charlotte, NC and offers competitive compensation along with a comprehensive benefits program. #J-18808-Ljbffr
    $74k-96k yearly est. 2d ago
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  • LOB Lead Business Analyst- Mortgage Capital Markets

    Fifth Third Bank, N.A 4.6company rating

    Fifth Third Bank, N.A job in Charlotte, NC

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Lead liaison between line of business (LOBs), operational support and information technology. Responsible for analyzing non-standard business and user needs, document requirements, and resolve complex system problems. Coordinates development and support for new and existing applications. Possesses a sound understanding of business systems and industry requirements. Acts as a team leader for assigned projects. Partners with the business unit to develop a solid knowledge base of the business line, including the business plan, products, processes and revenue streams. Coordinates business requirements definition, development, testing, implementation and support for new and existing systems. Identifies, researches and analyzes production problems, develops solutions and coordinates resolutions. Oversees enhancements in order to maintain productivity and efficiency. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. ESSENTIAL DUTIES AND RESPONSIBILITIES: + Functions as the liaison between the business line, operations, and the technical areas throughout the project cycle. + Acts as team leader for projects. + Possesses strong knowledge of the business line, including the business plan, products, process and revenue streams. + Plays a key role in the planning, testing, and implementation of system enhancements and conversions. Ensure system enhancements follow the appropriate IT guidelines, meet or exceed user requirements, and are completed in a timely fashion. May performproject leader role for projects. + Identifies system enhancements, documents business needs and determines development impact to current system processing. Works with programmers and users to ensure accuracy of enhancements. + Reviews operational procedures and methods and recommends changes for improvement with an emphasis on automation and efficiency. + Provides input into the creation of detailed project plans, work assignments, target dates and their aspects of assigned projects. + Provides guidance and context in prioritizing and determining complexity of problems and requests. + Partners with the technical areas in the research and resolution of system and process problems. + Identifies, researches, and analyzes production problems develops solutions, and resolves problems. + Works with programming resources (in house and third party) to ensure development work is completed to specification. + May perform some aspects of Project Management including but not limited to Approval gathering, Readiness Assessments, and other artifacts and controls. + Other duties as required. #LI-RD1 SUPERVISORY RESPONSIBILITIES: Responsible for providing employees timely, candid and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding employees for accomplishments. MINIMUM KNOWLEDGE, SKILLS AND ABILITES REQUIRED: + Bachelor's Degree or equivalent work experience. + Minimum 5 years work experience in banking, financial services or related experience. + Minimum 3 years of project management experience. Six Sigma Green Belt or PMP preferred. + Experience working with SQL, Python and Power BI for data analysis and reporting. + Proven leadership experience in areas of operations, manufacturing or quality. + Possesses a broad understanding of business systems and industry requirements. + Ability to present to senior leadership on sensitive subject matters. + Ability to facilitate large groups toward the Development of common solutions. + Exceptional verbal, written, and presentation communication skills. + Ability to multi-task and be flexible. + Ability to Manage multiple projects, work under pressure, and adapt to sudden changes in the work environment. + Proficient in Windows based software programs (Outlook, Word, Excel, PowerPoint, Access, Visio). LOB Lead Business Analyst- Mortgage Capital Markets Total Base Pay Range 82,100.00 - 172,500.00 USD Annual At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45227 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $96k-114k yearly est. 8d ago
  • Relationship Banker - Charlotte Central Market, Charlotte, NC Area

    Bank of America 4.7company rating

    Charlotte, NC job

    Charlotte, North Carolina;Charlotte, North Carolina; Charlotte, North Carolina; Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $34k-42k yearly est. 3d ago
  • Community Lending Officer - Albemarle Road

    Bank of America 4.7company rating

    Charlotte, NC job

    Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (**************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for managing the end-to-end consumer mortgage referral requests primarily for Low to Moderate Income (LMI) clients in underserved markets. Key responsibilities include connecting with internal and external centers of influence (i.e. financial center partners, realtors, etc.) to originate mortgage transactions, identifying relationship deepening opportunities with clients, and facilitating the loan process from application to close. Job expectations include providing home buyer education via workshops and contacting with clients and partners virtually or in-person. This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since this position requires SAFE Act registration, employees are required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in disciplinary action up to and including termination. **Responsibilities:** + Originates loans from multiple internal and external referral sources + Understands the local Affordable Housing Market, Housing Assistance Programs, and experience, providing thoughtful lending solutions and guidance to Low to Moderate Income and First Time Homebuyers + Achieves production goals as defined by the business + Maintains a quality network of business relationships that serve as a recurring source of referrals for new mortgage lending opportunities + Provides exceptional customer service including maintaining thorough knowledge of lending programs, policies, procedures, and regulatory requirements + Conducts monthly Home Buyer Workshops and Business Development meetings **Skills:** + Client Management + Customer and Client Focus + Loan Structuring + Oral Communications + Referral Management + Credit Documentation Requirements + Learning Delivery + Presentation Skills + Prospecting + Written Communications + Active Listening + Business Development + Credit and Risk Assessment + Data Collection and Entry + Pipeline Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $65k-94k yearly est. 2d ago
  • Customer Segment Consultant

    Bank of America 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This role is accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for initiative support, coordination, robust analysis and communications. This role will reside within the Business Enablement and Intelligence team and will be responsible for supporting the Workplace Benefits data strategy to help drive revenue, optimize expenses, and deliver for our clients. The role will partner directly with stakeholders to develop business requirements, participate in user acceptance testing, and analyze data. Additionally, this individual will be asked to explore leveraging enterprise Business intelligence tools (e.g. MicroStrategy, Tableau, Alteryx etc.) to help deliver streamlined / automated reporting. The candidate will be required to work with peers across Workplace Benefits and across the company in other LOBs (e.g. Technology, CXO, Merrill, Consumer, etc.) to exert influence, integrate, and ultimately deliver mutually beneficial outcomes. Responsibilities: Liaison with technology and business partners to develop and design consumable reporting views Partner with Workplace Benefits Sales, Product, Relationship Management and Participant Experience teams to define data and reporting priorities Partner with Workplace Benefits Controls and LRC to proactively manage risk associated with access and use of Workplace Benefits data Proactively identify new reporting tools to streamline processes and provide improved insight to business partners Proactively develop and deepen trusted relationships with peers across Workplace Benefits and partner LOBs (e.g. Workplace Benefits Technology, Merrill, Private Bank, etc.) Support the development of data requirements, analysis, and reporting for other ad hoc priorities Requirements: Minimum of 5 years of data analysis / data strategy Demonstrated experience with reporting analytics platforms and tools Desired: Hadoop Alteryx Tableau MicroStrategy Agile Project Management Bachelor's Degree or equivalent work experience Skills: Attention to Detail Collaboration Verbal and Written Communications Problem Solving Business Analytics Continuous Improvement Critical Thinking Excellent analytical and organizational skills, with reporting and / or data management experience strongly preferred. Proficiency in data management - data quality, metadata management and governance Data analysis experience with strong SQL writing skills Ability to translate requirements from business leaders to operationalize reporting Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For internal employees; participation in a work from home posture does not make you ineligible to post Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range$73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $73.2k-116.9k yearly Auto-Apply 60d+ ago
  • QA Lead / Manager - Merchant Business Software Suite (MBSS)

    Bank of America 4.7company rating

    Charlotte, NC job

    Kennesaw, Georgia;Chandler, Arizona; Charlotte, North Carolina; Addison, Texas **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for building and leading a team to deliver technology products and services that meet business outcomes. Key responsibilities include developing a technology strategy, ensuring technology solutions comply with applicable standards, promoting design, engineering, and organizational practices, and advocating and advancing modern, Agile solution delivery practices. Job expectations may include coaching, mentoring, providing feedback and hands on career development, identifying emerging talent, fostering leadership skills, and managing stakeholders. We are seeking an experienced QA Lead/Manager to lead quality assurance efforts for the Merchant Business Software Suite, supporting mobile and payment system initiatives. The ideal candidate will have a deep understanding of merchant payment flows, mobile and POS systems, and the technologies that support them. This role requires both strategic leadership and hands-on QA expertise. **Responsibilities:** + Builds and manages teams by performing financial activities to inform workforce strategy and hiring practices, setting and tracking maturity and quality objectives, and training employees/teams to address feedback and achieve quality and performance objectives + Facilitates performance and career development of employees/teams through performance reviews, coaching, and creating development plans that are needed to build competencies and skills + Manages solution delivery and application performance in production (app health, resiliency, performance, security, enterprise data management standards, audit exams and reviews), ensuring all relevant risk, financial, and compliance policies are met + Manages relationships with business and technology partners and leads and creates followership in Communities of Practice in the organization + Contributes to the technology strategy for their technical domain + Creates an inclusive and healthy working environment and helps to resolve organizational impediments/blockers + Ensures that execution is aligned with product strategy by working with product management and other stakeholders **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Required Qualifications:** + 10+ years of experience managing QA functions within payments, merchant services, or financial systems. + Strong understanding of **POS environments** , merchant transaction flows, and payment system integrations. + Hands‑on experience testing **mobile applications** (Flutter experience preferred). + Proficiency with **API testing** and familiarity with **ASP.NET** application architectures. + Expertise with test automation frameworks and tools such as **Playwright** , **Selenium** , or equivalent. + Demonstrated experience building and maintaining automated UI test suites. + Excellent analytical, problem‑solving, communication, and stakeholder‑management skills. + Proven success leading QA teams through planning, execution, and delivery of complex technology initiatives. **Desired Qualifications:** + Experience in financial services, payments, or fintech industry. + Familiarity with CI/CD pipelines and test integration tools. + Exposure to Agile development processes and project management tools (e.g., Jira, Confluence). **Skills:** + Influence + Risk Management + Solution Design + Stakeholder Management + Technical Strategy Development + Analytical Thinking + Application Development + Collaboration + Result Orientation + Solution Delivery Process + Agile Practices + Architecture + Automation + Data Management + DevOps Practices **Minimum Education Requirement:** Bachelor's degree or equivalent work experience. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $99k-119k yearly est. 17d ago
  • Feature Lead - Technology - POS Software Application Support Team

    Bank of America 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: Senior Developer with experience in Production Support and knowledge of production monitoring tools. Required Qualifications 8+ years of large scale development experience. Experience with the following: .Net C# SQL Server Production Support experience Monitoring tools (Splunk, Dynatrace) Desired Qualifications Application or Platform Production Support JavaScript Job Description: This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies. Responsibilities: Designs, develops and is accountable for feature delivery Applies enterprise standards for solution design, coding and quality Ensures solution meets product acceptance criteria with minimal technical debt Guides the team on work breakdown and execution Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria Plays a team lead role (as an individual contributor) and mentors the team Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices) Skills: Automation Influence Result Orientation Stakeholder Management Technical Strategy Development Architecture Business Acumen Risk Management Solution Delivery Process Solution Design Agile Practices Analytical Thinking Collaboration Data Management DevOps Practices Shift: 1st shift (United States of America) Hours Per Week: 40
    $91k-109k yearly est. Auto-Apply 60d+ ago
  • Lead Control Management Officer - Wealth & Investment Management, Banking & Lending Control Team

    Wells Fargo 4.6company rating

    Charlotte, NC job

    **Why Wells Fargo** **Are you looking for more? Find it here.** At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. Join us! **About this role:** Wells Fargo is seeking a Lead Control Management Officer for the Wealth & Investment Management (WIM), Banking & Lending Control Team **In this role, you will:** + Lead complex initiatives designed to mitigate current and emerging risks with broad impact + Act as key participant in monitoring, evaluating, and measuring the impact of decisions practiced in Control Management functional area + Monitor moderately complex business specific programs, and provide risk management consulting to support the business in designing and implementing risk-mitigation strategies + Monitor, measure, evaluate, and report on the impact of decisions and controls to the relevant business group or functional area + Develop and implement risk monitoring and risk reporting processes and controls + Collaborate with relevant business group to identify current and emerging risks associated with business activities and operations, and provide guidance in developing and implementing risk-mitigating strategies + Lead Control Management project or virtual teams **Required Qualifications:** + 5+ years of Risk Management or Control Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education **Desired Qualifications:** + Lending, Lending Operations, and/or Regulatory Experience. + Direct experience executing the RCSA (risk identification, risk assessment - inherent/residual, and control design) + Direct experience with Issue Management Life Cycle and issue remediation + Knowledge and understanding on Control Programs including Risk and Control Self-Assessment (RCSA), Issue Management + Experience across enterprise risk management framework, including: risk identification, risk appetite and strategy, risk-related decisions, processes and controls, risk analytics governance, risk assessment and control design + Track record of providing constructive challenge with appropriate escalation, root cause analysis and offering solution + Experience with tracking, monitoring, implementing and drafting corrective actions + Ability to prioritize, meet deadlines, achieve goals, in a dynamic and complex environment + Ability to take on a high level of responsibility, initiative, and accountability + Excellent verbal, written, and interpersonal communication skills **Job Expectations:** + Lead Business Control Management for >1 Risk Assessable Businesses and/or be secondary lead on moderate/high complex processes with high inherent risk. Lead includes ongoing risk and control assessment of processes and business profile changes, working directly and in partnership with the business owner and Independent Risk Management / Second Line of Defense partners (operational risk and compliance). + Conduct analysis of risk type themes, interconnectivity of other business processes, to either identify process efficiency to reduce risk, automation of control design, identify potential new/modified control design related to business process changes which increase risk. + Proactively manage changes to controls, working with the line of business to ensure that all controls are designed and performing, as expected, within Internal Control Policy Standards. + Position offers a hybrid work schedule in which you are required to work in office 3 days per week at a minimum in one of the locations listed above + Relocation assistance is not available for this position + Visa sponsorship is not available for this position **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $100,000.00 - $179,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 5 Feb 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-515943
    $100k-179k yearly 2d ago
  • Commercial Loan Servicing Representative

    Wells Fargo Bank 4.6company rating

    Charlotte, NC job

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Commercial Loan Servicing Representative as part of the Commercial Banking Operations Division. Learn more about the career areas and lines of business at wellsfargojobs.com In this role, you will: Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Required Qualifications: 2+ years of Commercial Loan Servicing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: 2+ years of AFS experience Loan IQ experience CEO/Vantage experience Business and accounting skills Analyze and interpret financial information Excellent verbal, written, and interpersonal communication skills Strong analytical skills with high attention to detail and accuracy Ability to accurately process high volumes of work within established deadlines Intermediate Microsoft Office skills Intermediate Microsoft Excel skills Ability to set priorities, plan and organize work Sound risk management mindset and good understanding of compliance Demonstrates/maintains professional conduct under all circumstances Ability to learn quickly Highly motivated individual who is able to work independently and in a team environment Ability to recognize and escalate issues to management for any process breaches Ability to multitask to accomplish tasks and meet deadlines effectively Ability to work quickly & accurately while maintaining acceptable standards of workmanship Flexibility to stretch to accomplish projects timely Job Expectations: Ability to work a hybrid schedule, at least 3 days a week working in office Ability to work additional hours as needed This position is not eligible for Visa sponsorship Posting Location: 1525 West W T Harris Blvd, Charlotte, NC 28262 #CommercialBanking Support internal and external customers with inquiries and complaints regarding loan servicing needs Monitor loan system and resolve customer issues, and process complex transactions online Perform moderately complex administrative, transactional, operational and customer support tasks Act as primary loan servicing contact that involve construction monitoring and disbursements Monitor collateral and preparing payoff letters, releasing collateral Audit loan systems of record for new loan setups, modifications and data input, and customer research and billing Receive direction from supervisors, and escalate non-routine customer concerns to experienced individuals Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals Interact with internal customers Receive direction from leaders Exercise independent judgment while developing the knowledge to understand function, policies, procedures, and compliance requirements Posting End Date: 30 Jan 2026 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $65k-114k yearly est. 4d ago
  • Principal AI Engineer - Automated Channel

    Fifth Third Bank, N.A 4.6company rating

    Fifth Third Bank, N.A job in Charlotte, NC

    Make banking a Fifth Third better We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: The Principal AI Engineer architects and implements artificial intelligence and machine learning systems that address diverse business challenges throughout the Bank, with a strong focus on research and experimentation of generative AI models and agentic systems. This role involves conducting rigorous data analysis, performing statistical evaluation, designing experimental frameworks, and developing algorithms that effectively leverage both structured and unstructured data. The AI Engineer creates solutions that range from on-demand analytics to fully integrated software systems, working closely with cross-functional teams to align technical solutions with business requirements. Staying apprised and educating senior leaders on emerging AI trends, risks, and opportunities. Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined. Accountable for always doing the right thing for customers and colleagues and ensures that actions and behaviors drive a positive customer experience. While operating within the Bank's risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types. Essential Duties and Responsibilities AI Development and Implementation + Design, develop, and implement AI and machine learning systems that address specific business challenges and deliver measurable value. + Create and maintain model documentation, ensuring transparency in methodologies and approaches. + Research, test, and apply state-of-the-art generative AI models and/or solutions for potential use. + Develop agentic AI systems capable of autonomous reasoning, planning, and tool utilization for complex task completion. + Create comprehensive evaluation frameworks to assess model performance, detect hallucinations, and ensure output quality. + Stay current with emerging AI/ML technologies, frameworks, and methodologies. + Contribute to establishing best practices for AI development and deployment. + Sets enterprise-wide technical standards by defining reference architectures, chairing design reviews, and approving model lifecycle gates (e.g., data sourcing, bias audits, drift monitoring). Analytics and Insights + Extract meaningful patterns and insights from complex, multi-dimensional data sets. + Apply advanced analytics including predictive modeling, machine learning, and optimization techniques. + Translate business questions into well-defined analytical problems with clear objectives + Design and execute experiments with statistically valid methodologies and evaluation criteria. + Develop specialized analytics for banking-specific use cases while maintaining compliance with financial regulations. Collaboration and Communication + Leads projects or processes with limited supervision, applying advanced knowledge to solve complex problems. + Acts as a resource for colleagues, influencing technical direction and standards across multiple products or platforms. + Drives cross-team technical initiatives, ensuring integration, scalability, and compliance across multiple products and platforms. + Partner with cross-functional teams to understand business requirements and translate them into technical solutions. + Effectively communicate complex technical concepts to non-technical stakeholders. + Present findings, recommendations, and insights to business teams in accessible formats. + Collaborate with software engineers, cloud engineers, data engineers, and data scientists to integrate AI solutions into existing systems and products. + Work with compliance and security teams to ensure AI systems meet banking regulatory requirements. Minimum Knowledge, Skills and Abilities Required Education and Experience + Bachelor's degree in Computer Science, Statistics, Data Science, Mathematics, or related technical field; Advanced degree preferred but not required. + 6+ years of experience developing and deploying machine learning or AI solutions in production environments. Technical Skills + Strong programming skills with proficiency in Python; familiarity with JavaScript and SQL. + Expertise in generative AI techniques including prompt engineering, fine-tuning, retrieval-augmented generation (RAG), evaluation frameworks, tool integration, and agentic system design. + Experience with cloud computing platforms (AWS preferred, specifically Bedrock, Sagemaker, Lex, etc.). + Skilled in data visualization and storytelling, effectively communicating complex analytical insights in clear, actionable formats for technical and non-technical audiences. + Experience with machine learning frameworks (PyTorch, scikit-learn, Hugging Face). + Practical knowledge of deep learning, neural networks, and traditional ML algorithms. + Familiarity with model optimization techniques including quantization and distillation. + Knowledge of AI orchestration frameworks (LangChain, LlamaIndex, MCPs, etc.) Engineering Practices + Proficiency with version control systems (Git/GitHub) + Understanding of CI/CD pipelines and DevOps practices + Experience with containerization and Infrastructure as Code (Docker, Terraform) + Knowledge of data structures, algorithms, and software design principles + Experience designing observability systems for AI applications Business and Soft Skills + Communicates clearly and builds consensus across teams + Mentors colleagues and promotes knowledge sharing + Excellent written and verbal communication skills + Strong analytical thinking and problem-solving abilities + Ability to manage time effectively and prioritize competing demands + Self-motivated with demonstrated capacity to work independently + Experience working in Agile environments + Proficiency with Microsoft Office suite (Word, Excel, PowerPoint) + Understanding of ethical considerations in AI deployment Position not available for immigration sponsorship #LI-MB1 Principal AI Engineer - Automated Channel At Fifth Third, we understand the importance of recognizing our employees for the role they play in improving the lives of our customers, communities and each other. Our Total Rewards include comprehensive benefits and differentiated compensation offerings to give each employee the opportunity to be their best every day. The base salary for this position is reflective of the range of salary levels for all roles within this pay grade across the U.S. Individual salaries within this range will vary based on factors such as role, relevant skillset, relevant experience, education and geographic location. In addition to the base salary, this role is eligible to participate in an incentive compensation plan, with any such payment based upon company, line of business and/or individual performance. Our extensive benefits programs are designed to support the individual needs of our employees and their families, encompassing physical, financial, emotional and social well-being. You can learn more about those programs on our 53.com Careers page at: *************************************************************** or by consulting with your talent acquisition partner. LOCATION -- Cincinnati, Ohio 45202 Attention search firms and staffing agencies: do not submit unsolicited resumes for this posting. Fifth Third does not accept resumes from any agency that does not have an active agreement with Fifth Third. Any unsolicited resumes - no matter how they are submitted - will be considered the property of Fifth Third and Fifth Third will not be responsible for any associated fee. Fifth Third Bank, National Association is proud to have an engaged and inclusive culture and to promote and ensure equal employment opportunity in all employment decisions regardless of race, color, gender, national origin, religion, age, disability, sexual orientation, gender identity, military status, veteran status or any other legally protected status.
    $96k-118k yearly est. 22d ago
  • 2027 Summer Internship, Early Careers - Investment Banking

    Wells Fargo 4.6company rating

    Charlotte, NC job

    **2027 Investment Banking Summer Analyst Program** **Invest in your tomorrow** Wells Fargo Corporate & Investment Banking delivers a comprehensive suite of capital markets, banking, and financial products and services to over 12,000 clients around the world, including over 90% of the S&P 500. A trusted partner to our clients, we provide corporate and transaction banking, commercial real estate lending and servicing, investment banking, equity and fixed income solutions including sales, trading, and research capabilities to corporate, commercial real estate, government, and institutional clients. **Investment banking** Delivers strategic advisory, capital raising, and risk management expertise for global corporations, financial sponsors, institutional clients, and alternative asset managers. **Program overview** This 10-week internship is designed for undergraduates graduating between December 2027 - June 2028. You will complete initial training in financial fundamentals before joining a coverage or product group, where you will support live deals, prepare client materials, collaborate with bankers, and receive ongoing mentorship and feedback. **What to expect** The program offers summer analysts the opportunity to contribute directly to transaction execution and client coverage. Responsibilities may include: + Supporting financial analysis and contributing to transaction execution + Conducting company and industry research + Assisting in the preparation of client materials and pitch presentations + Participating in diligence sessions, client meetings, and internal discussions + Collaborating with senior bankers across sectors and geographies You will receive ongoing coaching, mentorship, and feedback throughout the program to support your development. **Is this program right for you?** We are looking for candidates who bring curiosity, accountability, and a sharp analytical mindset. You should be comfortable working in a fast-paced environment, taking initiative, and collaborating with peers and leaders alike. **Required qualifications** + 6+ months of work experience or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education. **Desired qualifications** + Strong academic achievement + Bachelor's degree with expected graduation between December 2027 - June 2028 + Demonstrated interest in finance and financial markets + Strong analytical and communication skills + Proven ability to take on significant responsibility + Relevant internship experience + Ability to work effectively both independently and in teams + Proficiency in Microsoft Office (Excel, PowerPoint, Word) **Program Locations** Primary locations include New York and Charlotte **Pay Range** $53/hour Wells Fargo will only consider candidates who are presently authorized to work for any employer in the United States and who will not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States. **Pay Range** Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to achievements, skills, experience, or work location. The range listed is just one component of the compensation package offered to candidates. $90,000.00 - $150,000.00 **Benefits** Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs (*************************************************************** for an overview of the following benefit plans and programs offered to employees. + Health benefits + 401(k) Plan + Paid time off + Disability benefits + Life insurance, critical illness insurance, and accident insurance + Parental leave + Critical caregiving leave + Discounts and savings + Commuter benefits + Tuition reimbursement + Scholarships for dependent children + Adoption reimbursement **Posting End Date:** 29 Apr 2026 ***** **_Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-512552
    $90k-150k yearly 30d ago
  • Senior Manual Ethical Hacker

    Bank of America 4.7company rating

    Charlotte, NC job

    Denver, Colorado;Seattle, Washington; Jacksonville, Florida; Charlotte, North Carolina; Jersey City, New Jersey; Boston, Massachusetts; Washington, District of Columbia; Chicago, Illinois **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (*********************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** Manual Ethical Hacking is part of the Application Development Security Framework Program within Bank of America's Cyber Security Assurance Offensive Security group. The program provides services to assess the security resilience of the bank's applications to malicious hacking activity. This senior technical role is responsible performing and leading ethical hacking assessments of the bank's technologies, applications, and cyber security controls while adapting testing methods to evolving and emerging threats. Key responsibilities include leading and performing research, understanding the bank's security policies, working with appropriate partners to complete assessments and simulations, identifying misconfigurations and vulnerabilities, and reporting on associated risk. These individuals partner closely with security partners, CIO clients and multiples lines of business. These individuals are expected to perform application security-oriented dynamic and static assessments across a multitude of technologies including web UI, web APIs, mobile and cloud, including associated source code. Key Responsibilities in order of importance: + Perform assigned analysis of internal and external threats on information systems and predict future threat behavior. + Incorporate threat actors' tactics, techniques, and procedures into offensive security testing to identify high-value vulnerabilities/chained attacks. + Developing Proof-of-concepts for exploitation. + Perform assessments of the security, effectiveness, and practicality of multiple technology systems. + Leverage innovative thinking to help solve problems or introduce new ideas to processes or products applicable to offensive security. + Prepare and present detailed technical information for various media including documents, reports, and notifications. + Provide clear and practical advice regarding managing risks. + Learn and develop advanced technical and leadership skills, mentor Junior and Intermediate assessors in technical tradecraft and soft skills. + Respond to security incidents and provide technical assistance to leadership across the Information Security organization. Required Skills: + **Minimum of 5+ years of** **professional** **pentesting, application security or ethical hacking experience, preferably in a large, complex, enterprise environment** + Detailed technical knowledge in at least 5 of the following areas: + security engineering + application architecture + authentication and security protocols + application session management + applied cryptography + common communication protocols + mobile frameworks + single sign-on technologies + exploit automation platforms + Web APIs + Cloud environments + LLM security + Mobile application analysis + Able to manually identify and reproduce findings, discuss remediation concepts, develop PoCs for vulnerabilities, use scripting/coding techniques, proficiently execute common penetration testing tools, triage, and support incidents, and produce high value findings + Experience performing manual web application assessments i.e., must be able to simulate a OWASP Top 10 vulnerabilities without the use of tools + Experience performing manual code reviews for security relevant issues + Experience working with DAST and SAST tools to identify vulnerabilities + Knowledge of network and Web related protocols/technologies (e.g., UNIX/LINUX, TCP/IP, Cookies) + Experience with vulnerability assessment tools and penetration testing techniques. + Solid programming/debugging skills, development frameworks, CVE and CWE research/reproduction + Threat Analysis, threat modelling and SBOM analysis + Innovative thinking, threat actor simulation + Technology Systems Assessment + Technical Documentation + Advisory Desired: + CEH, OSCP/OSCE/OSWE/GXPN/GPEN/GWAPT/GMOB/All Practitioner Certs [Port Swigger BSP Academy]/Cloud Cert(s)/ eWPT; eWPTX; eMAPT [INE Pentester Academy] + Strong programming/scripting skills + Frida + Binary analysis (disassembly skills) **Skills:** + Advisory + Innovative Thinking + Technical Documentation + Technology System Assessment + Threat Analysis + Adaptability + Collaboration + Scenario Planning and Analysis + Test Engineering + Written Communications + Attention to Detail + Information Systems Management + Issue Management + Presentation Skills + Prioritization This job will be open and accepting applications for a minimum of seven days from the date it was posted. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $94k-130k yearly est. 10d ago
  • Cyber Incident Response & Management Co-Lead

    Bank of America 4.7company rating

    Charlotte, NC job

    Charlotte, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** We are seeking a senior-level manager who will serve as the Cyber Incident Response & Management Co-Lead. This role is responsible for overseeing the global Cyber Incident Response & Management program, ensuring rapid and effective response to security threats, events and incidents, and vulnerabilities across the enterprise to reduce the impact to Legal, Financial, Reputational, Operational and Regulatory risks. This includes ensuring long-term wellbeing of the team, drive training requirements, global team strategy, and working with incident response vendors and the GIS Workforce Strategy team to arrange and maintain additional surge capacity. You will lead a team of skilled professionals, collaborate with cross-functional stakeholders, and drive continuous improvement in detection, response, and recovery capabilities. This individual will be accountable for Cyber Incident Response documentation, metrics and ensuring events and incidents progress through the Cyber Incident Response Lifecyle. The role requires regular engagement with risk partners, across compliance, Audit and Regulatory engagement teams. The associate is required to closely monitor and track active events and incidents, partner with stakeholders across the enterprise, and provide written and verbal updates to executives across the Bank. The Senior Cyber Incident Response Manager will also often interface with executives from other companies. The role involves direct management of senior incident managers; and matrix management of the global Cyber Incident Response and Management team, providing guidance and a point of escalation for response activities. **Key Responsibilities** + Co-Lead the global incident response function, including strategy, operations, and team development. + Develop and maintain incident response plans, playbooks, and escalation protocols. + Oversee the detection, triage, investigation, containment, and remediation of security incidents. + Coordinate with legal, compliance, communications, and executive leadership during major incidents. + Establish metrics and reporting to measure incident response effectiveness and maturity. + Partner with internal teams to drive post-incident reviews and root cause analysis to inform future prevention and response. + Collaborate with threat intelligence, response teams, and vulnerability management teams to enhance readiness. + Ensure compliance with global regulatory requirements and industry standards. + Represent the organization in external forums and with partners during incident-related engagements. **Required Qualifications** + 10+ years of experience in cybersecurity, with at least 3 years in information security operation leadership. + Proven experience managing global security incidents and crisis communications. + Deep understanding of threat landscapes, attack vectors, and mitigation strategies. + Strong knowledge of NIST Cybersecurity Framework + Experience with SIEM, SOAR, EDR, and forensic tools. + Exceptional leadership, communication, and stakeholder management skills. + Relevant certifications (e.g., CISSP, CISM, GCIH) preferred. + Must be located in the Charlotte area. **Managerial Responsibilities:** This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. + Opportunity & Inclusion Champion: Models an inclusive environment for employees and clients, aligned to company Great Place to Work goals. + Manager of Process & Data: Demonstrates deep process knowledge, operational excellence and innovation through a focus on simplicity, data based decision making and continuous improvement. + Enterprise Advocate & Communicator: Communicates enterprise decisions, purpose, and results, and connects to team strategy, priorities and contributions. + Risk Manager: Ensures proper risk discipline, controls and culture are in place to identify, escalate and debate issues. + People Manager & Coach: Provides inspection, coaching and feedback to motivate, differentiate and improve performance. + Financial Steward: Actively manages expenses and budgets in alignment with objectives, making sound financial decisions. + Enterprise Talent Leader: Assesses talent and builds bench strength for roles across the organization. + Driver of Business Outcomes: Delivers results by effectively prioritizing, inspecting and appropriately delegating team work. **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $73k-102k yearly est. 60d+ ago
  • Corporate Banking Associate - Capital & Portfolio Management

    Wells Fargo 4.6company rating

    Charlotte, NC job

    Wells Fargo is seeking an Associate to support the Portfolio Strategy & Credit Administration and Capital Optimization & Returns teams within the Corporate & Investment Bank (CIB). This role plays a key part in managing the CIB credit portfolio, evaluating capital deployment, and supporting leadership with high‑quality insights and materials. This unique opportunity provides exposure from both a risk management/strategy as well as business capital and returns perspective. The Associate will collaborate with partners across Coverage, Underwriting, Corporate Treasury, Finance, and Enterprise Risk to support disciplined portfolio management, strategic growth strategy, and improved returns. This position is suited for individuals with strong analytical skills, exceptional Excel and PowerPoint capability, and an interest in capital, credit, and portfolio strategy. In this Role, you will support: Capital Optimization * Assist in evaluating return on capital for new and existing transactions * Utilize profitability and pricing tools to assess capital efficiency * Contribute to efforts that improve capital deployment, enhance return frameworks, and strengthen data quality Portfolio Strategy & Credit Administration * Monitor portfolio trends, credit policy exceptions, industry exposures, and emerging risk themes * Assist in regulatory reporting processes, limit framework tracking, and enterprise‑wide portfolio routines Analytics, Reporting & Presentations * Develop and maintain standardized reporting, dashboards, and recurring analytics for portfolio performance, capital usage, industry trends, and asset quality * Analyze client‑level, industry‑level, and portfolio‑level data to support capital allocation, RWA assessments, regulatory capital considerations, return analyses, and inherent risk management * Produce polished, executive‑ready PowerPoint presentations for senior management, capital and risk committees, and cross‑functional forums * Assist on materials related to spread performance, loan origination trends, repricing, and macro portfolio outcomes Cross‑Functional Collaboration * Partner with Underwriting, Treasury, Coverage, Finance, and Risk to gather inputs and create materials for transaction and portfolio reviews * Participate in cross‑functional initiatives aimed at enhancing portfolio monitoring, standardizing analytics, and improving reporting infrastructure Required Qualifications: * 2+ years of Corporate Banking Relationship Management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: * Foundational understanding of wholesale credit, capital markets, corporate lending, and regulatory capital concepts * Familiarity with portfolio management practices, RWA methodologies, or profitability frameworks * Experience working with large datasets or reporting/BI tools * Demonstrated interest in developing expertise in capital optimization, portfolio strategy, and credit risk * Strong Excel skills (modeling, financial calculations, data analysis) * Strong PowerPoint skills, with the ability to produce executive‑ready presentations * Strong analytical, problem‑solving, and organizational skills * Excellent verbal, written, and interpersonal communication skills * Ability to work independently, manage multiple priorities, and collaborate across teams Job Expectations: * Ability to work in a fast‑paced environment with strict deadlines * Ability to interact with senior leaders and cross‑functional partners * Willingness to work on-site in accordance with current office requirements * Registration for Securities Industry Essentials (SIE) exam must be completed within 90 days of hire date if it is not available for transfer upon hire. * Registration for FINRA Series 63 must be completed within 90 days of hire date if it is not available for transfer upon hire. * Registration for FINRA Series 79 must be completed within 90 days of hire date if it is not available for transfer upon hire. * This position is subject to FINRA background screening requirements. Candidates must successfully complete and pass a background check prior to hire. In accordance with FINRA rules, individuals who are subject to statutory disqualification are not eligible to be associated with a FINRA-registered broker-dealer. Successful candidates must also meet and comply with ongoing regulatory obligations, which include periodic screening and mandatory reporting of certain incidents. * Specific compliance policies may apply regarding outside activities or personal investing; affected employees will be expected to provide information to the Wells Fargo Personal Account Dealing Team and abide by applicable policy requirements if hired. Information will be shared about expectations during the recruitment process. Additional Compensation Details: * Base Pay: $125,000-175,000 * May be considered for an annual discretionary bonus Work Location: * Charlotte, NC * New York, NY Pay Range Reflected is the base pay range offered for this position. Pay may vary depending on factors including but not limited to demonstrated examples of prior performance, skills, experience, or work location. Employees may also be eligible for incentive opportunities. $100,000.00 - $196,000.00 Benefits Wells Fargo provides eligible employees with a comprehensive set of benefits, many of which are listed below. Visit Benefits - Wells Fargo Jobs for an overview of the following benefit plans and programs offered to employees. * Health benefits * 401(k) Plan * Paid time off * Disability benefits * Life insurance, critical illness insurance, and accident insurance * Parental leave * Critical caregiving leave * Discounts and savings * Commuter benefits * Tuition reimbursement * Scholarships for dependent children * Adoption reimbursement Posting End Date: 13 Feb 2026 * Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
    $35k-78k yearly est. 1d ago
  • Fraud Analytics and Innovation Lead Analyst

    Bank of America 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Summary: This job is responsible for performing more complex analysis aimed at improving portfolio risk, profitability, performance forecasting, and operational performance for consumer products and related divisions, such as credit cards. Key responsibilities include applying knowledge of multiple business and technical-related topics, independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the line of business and partner organizations (e.g.,. Risk, Product, etc.). This job is responsible for performing more complex analysis aimed at improving fraud prevention while driving responsible growth and performance for consumer products and related divisions such as Health Savings Accounts. Key responsibilities include applying knowledge of multiple business and technical-related topics and independently driving strategic improvements, large-scale projects, and initiatives. Job expectations include working with business counterparts within the Line of Business and partner organizations including Risk and Product teams. Performs multiple complex analysis to to extract data and uses multiple databases to acquire. Utilizes portfolio trends to propose policy/procedural changes within segmentation structure to produce optimal results. Excels at risk/reward trade off. Build relationships with business partners. Duties primarily include the regular use of discretion, independent judgment, the ability to communicate with multiple levels of management and the utilization of core leadership behaviors. Responsibilities: Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics Identifies fraud trends based on industry and portfolio conditions and communicates findings to senior management Supports execution of large scale projects, such as platform conversions or new project integrations by conducting advanced reporting and drawing analytics based insights Drive analytics to develop fraud mitigation rules, carefully striking the balance across fraud risk, client impact, operational costs and revenue implications with focus on Health Savings Accounts and related products Proactively managing fraud risk by urgently responding to immediate threats while keeping an eye toward future risks, vulnerabilities, and changes to the fraud landscape Consistently challenge the status quo to find opportunities to develop and refine our fraud policies and procedures, working closely with the business, operations, and policy partners Drive discovery and documentation of end-to-end fraud processes to identify current controls, vulnerabilities, and enhancement opportunities Performs complex analysis of financial models, market data, financial data, and portfolio trends to understand product performance and improve portfolio risk, profitability, performance forecasting, and operational performance Coaches and mentors peers to improve proficiency in a variety of systems and serves as a subject matter expert on multiple business and technical-related topics Identifies business trends based on economic and portfolio conditions and communicates findings to senior management Supports execution of large scale projects, such as platform conversions or new project integrations, by conducting advanced reporting and drawing analytics based insights Required Qualifications: Minimum 3 years SAS/SQL Coding knowledge and/or experience Ability to manage multiple projects in a complex and rapidly-changing environment Ability to work independently as well as part of a team Demonstrate strong analytical skills Previous risk/fraud analysis, strategy development, or related experience Strong written and oral communication skills Intellectually curious and willing to dive into complete issues\problems and solve Desired Qualifications: 5+ years of risk analysis, strategy development, or related experience 5+ years of SAS or SQL Coding experience Prior experience in Authentication, Fraud, Debit Card or other related risk fields Functional knowledge of multiple products and/or channels (e.g. Credit, Debit, Digital, Call Center, etc.) Experience managing relationships and projects with external vendor partners Skills: Analytical Thinking Business Analytics Data and Trend Analysis Fraud Management Problem Solving Collaboration Innovative Thinking Monitoring, Surveillance, and Testing Presentation Skills Risk Management Data Visualization Interpret Relevant Laws, Rules, and Regulations Issue Management Oral Communications Written Communications Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - IL - Chicago - 110 N Wacker Dr - Bank Of America Tower Chicago (IL4110), US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100) Pay and benefits information Pay range$148,900.00 - $165,300.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.
    $148.9k-165.3k yearly Auto-Apply 60d+ ago
  • Strategic Execution & Operations - Business Execution Consultant

    Wells Fargo Bank 4.6company rating

    Charlotte, NC job

    At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity and inclusion in a workplace where everyone feels valued and inspired. Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you. About this role: Wells Fargo is seeking a Business Execution Consultant to participate in resolution of critical regulatory priorities. Strategic Execution & Operations (SEO) Central Hub drives accountability, standardization, and transparency for enterprise execution of the Company's most pressing regulatory priorities by defining, maturing and monitoring governance routines for all stakeholders. This role will support program operations with regard to closure processes, artifact management and document preparation for external reviews. In this role, you will: Participate in a variety of assigned and ongoing business operations to ensure success in meeting business goals and objectives Identify opportunities for process improvement by conducting root cause testing of all compliance and business metrics Determine areas of strength or Business Execution opportunity within defined scope of work Review and research strategies and action plans to establish effective processes while meeting performance metrics and policy expectations Utilize independent judgment to guide moderate risk deliverables Present recommendations to develop, implement, and monitor strategic approaches, effectiveness of support function, and business performance improvement opportunities for managing risks of the business Exercise independent judgment and provide guidance in diverse support functions and operations for a single business group within a line of business Collaborate and consult with leaders and executive management Provide work direction to less experienced Strategy and Execution staff Participate in user acceptance testing of enhancements to the Program's artifact management system, QA of ad-hoc data files and periodic document migrations Monitor, track and report on key program activities such as validations, document refresh, etc. Become a subject matter expert in artifact management and assist program stakeholders with questions and production issues Assist with maintaining Central Hub sharepoint sites to ensure information is relevant and current Assist with document packaging for external reviews Required Qualifications, US: 2+ years of Business Operations or Leadership experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Desired Qualifications: Proficiency with Microsoft tools particularly SharePoint and Excel Experience creating pivot tables and performing data analysis in Excel Experience working on a regulatory initiatives Ability to influence effectively in a matrix environment Experience interacting with management level in a consultancy capacity Ability to articulate complex concepts in a clear manner Ability to take complex topics and boil them down to the salient points for different key audiences Strong organizational, multi-tasking, and prioritizing skills Experience working on business cases, prioritization of initiatives, execution, management and resolution of risks and issues while ensuring initiative(s) are delivered within agreed timelines Ability to turn preliminary or ambiguous information, ideas, or problems into well-defined plans, solutions, and test scripts Experience administrating a SharePoint site and document / artifact management Job Expectations: Work location: 301 South Tryon Street - Charlotte. Expectation is to work in office a minimum 3 days per week per Company Hybrid standard. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
    $71k-89k yearly est. 60d+ ago
  • Release Manager

    Bank of America 4.7company rating

    Charlotte, NC job

    At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Position Summary: This is a Release Manager role which will need to work closely with Application Development, TI, DevOps, Business partners etc. to facilitate releases of type Integrated, BAU, Monthly, Re-platform etc. Person responsible will owning end to end Release for respective application or group of applications. Responsibilities: Work closely with the Development teams to understand the nature of the release as well as the value add created due to the respective change at the Business level Manage release definition and scope negotiation. Actively work with Business representatives and technical teams to review priorities and come up with Release calendar for respective year Work closely with Development and QA Teams to oversee the completion of code reviews, unit testing, release test plan, test scripts, automation, performance Work closely with Deployment Management teams on the Component readiness items and weekend release execution plans Coordinate code readiness and promotion through environments. Work with Code Promotion Team, Application Leads, and Infrastructure teams to verify release packages, code merges, code staging, code quality, and environment readiness throughout the complete life cycle of the release Facilitate meetings with Business Leads, PMs, IT leads, to track release status Build out project milestones, evaluate dependencies, and schedule work to meet the release Go Live date Manage the change control process. Perform risk and impact analysis of changes and consult all related teams. Communicate risks, mitigation plans, and action plans Prepare and manage all release deployment artifacts for the successful implementation of the release in Production. Includes implementation plans, schedules, communications, conference calls, etc. On need basis, run releases during weekends which requires coordination, engagement of stakeholders/participants, sending out status updates, facilitating triage in case for any issues Ensure MRA 2 guidelines is followed End to End through the Release Life cycle Ensure Enterprise Change Management (ECM) guidelines are followed End to End through the Release Life cycle Manage post productions issues to closure likewise PIR (Post Implementation Reviews) Required Qualifications: 10+ years of IT experience and 3+ years of Release Management Experience Relevant Experience of 3 or more years in Release Management role Minimum 10 years of overall IT experience Should be good in handling multiple set of applications at Domain or Tech Executive level At times should be able to take up owning task and support management in achieving the goal Should be mentoring New joiners and help in onboarding Expected to identify Process gaps, Risk, and other Operation Excellence items Proficient in working on ITSM Remedy Change Management tool Expert knowledge in Enterprise JIRA tool and have expert level knowledge on JIRA life cycle in handling Release related tickets Expert knowledge in Change Management and Change Governance activities likewise CAB approvals, Lead time to submit CRQ based on the Risk levels, PIR submission etc. Agile Scrum knowledge/certification ITIL Process knowledge /certification mandatory Knowledge of CI/CD process and deployment tools like Ansible Tower, XL Release etc. will be added advantage Proven success and accountability in leading and managing large scale application delivery Strong ability to establish effective working relationships and contribute to a team environment Confirmed experience and business acumen to partner and collaborate with multiple teams like TI partners, business stakeholders, other release managers for example during major integrated releases Be extremely detail-oriented with respect to documentation and communication The ability to interact professionally with a diverse group of users and subject matter experts within all levels of the company Desired Qualifications: Education: B.E. / B. Tech/M.E. /M. Tech/B.Sc./M.Sc./BCA/MCA (prefer IT/CS specialization) Certifications, If Any: ITIL Foundations certified or higher, Agile Process Documents new process improvements and shares with team members Excellent verbal and written communication skills Prepare release plans with detail level of information Managerial Responsibilities: This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above. Opportunity & Inclusion Champion: Creates an inclusive team where members are treated fairly and respectfully. Manager of Process & Data: Demonstrates and expects process knowledge, data driven decisions, simplicity and continuous improvement. Enterprise Advocate & Communicator: Delivers clear and concise messages that motivate, convey the “why” and connects contributions to business results. Risk Manager: Leads and encourages the identification, escalation and resolution of potential risks. People Manager & Coach: Knows and develops team members through coaching and feedback. Financial Steward: Manages expenses and demonstrates an owner's mindset. Enterprise Talent Leader: Recruits, on-boards and develops talent, and supports talent mobility for career growth. Driver of Business Outcomes: Delivers results through effective team management, structure, and routines. Skills: Application Development Automation Collaboration DevOps Practices Solution Design Agile Practices Architecture Result Orientation Solution Delivery Process User Experience Design Analytical Thinking Data Management Risk Management Technical Strategy Development Test Engineering Shift: 1st shift (United States of America) Hours Per Week: 40
    $106k-136k yearly est. Auto-Apply 10d ago
  • Independent Testing Director

    Wells Fargo Bank 4.6company rating

    Charlotte, NC job

    About this role: Wells Fargo is seeking an Independent Testing Director... In this role, you will: Manage a team from cross-functional managers in accomplishing group strategic priorities Develop and design methodologies and standards for review activities across the Enterprise in alignment with the Risk Management Framework Ensure effective and appropriate testing, validation, and documentation of review activities for risk programs, risks, and controls according to standards and other applicable policies Oversee development and design of methodologies and standards for companywide testing Ensure effective and appropriate staffing levels and testing inventory for risk programs, risks, and controls Lead Independent Testing team to evaluate effectiveness of controls and business processes to manage and mitigate risk and assess effectiveness of completed corrective actions Oversee programs or initiatives related to a line of business or an Enterprise strategy with considerable impact across the Enterprise and externally Take ownership of line of business or regional programs to ensure effective, efficient and accurate testing and validation Serve as primary interface and represent with corporate, business heads, Legal, Audit, regulators, industry partners, stakeholders, elected officials and trade groups on risk related topics Manage allocation of people and financial resources for Independent Testing Develop and guide a culture of talent development to meet business objectives and strategy Required Qualifications, US: 8+ years of experience in Independent Testing experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education 4+ years of Management experience Desired Qualifications: Extensive experience in risk management (includes compliance, financial crimes, operational risk, audit, legal, credit risk, market risk, business process management) including expert level in financial services industry experience, of which must include direct experience in risk management. Extensive knowledge on Financial Crimes areas including anti-money laundering (AML), Know Your Customer (KYC), Sanctions/Office of Foreign Asset Control (OFAC) and Foreign Corrupt Practices Act (FCPA). Extensive experience designing and executing enterprise testing and validation programs, including the development of consistent standards and testing methodologies for compliance and operational risk testing, including RCSA. Experience supporting large complex business processes and initiatives across diverse lines of business within a bank or financial institution, products and services. Understanding of law, rules and regulations regarding Financial Crimes that are integral and impacting the lines of business and products and services in scope. Expert-level knowledge of industry standards and best practices around monitoring, testing, assurance, and risk management processes, especially Financial Crimes related processes. Mature understanding of the ever-evolving governance and regulatory environments. Organizational courage and willingness to make tough, informed decisions and thoughtfully share independent perspectives and experiences. Strong analytical, critical thinking and problem-solving skills, coupled with an ability to translate ambiguous ideas/issues into well-defined plans/solutions with a track-record for delivering results. Effective communicator, both orally and in writing, able to ask well-crafted questions and present ideas in a clear and compelling manner, good listener who engenders creative thinking and teamwork. Ability to develop and articulate sound proposals to key stakeholders, and an ability to influence and drive timely decision making. Proven ability to cultivate relationships and collaborate with multiple stakeholders and constituencies, including business leaders, legal, audit and multiple U.S. and non-U.S. regulators. Proven ability to build and lead high-performing teams, ensuring proper staffing and expertise, and manage the establishment of major policies and relevant compliance programs across major business divisions within a large and complex organization. Skilled in anticipating change, adjusting behavior to effectively handle rapid change, and the ability to adjust behavior to remain resilient through ambiguity or setbacks. Experience in leading others through change in order to proactively adapt. Adaptable to new methods, tools, and technology Ethical integrity and proven ability to serve as a role model by reinforcing and demonstrating to your employees the core values and behavioral expectations contained in Wells Fargo's Vision, Values & Goals. Certified Anti-Money Laundering Specialist (CAMS) Certified Financial Crimes Specialist (CFCS) Certified Information Systems Auditor (CISA) Certified Internal Auditor (CIA) Certified Public Accountant (CPA) Certified Regulatory Compliance Manager (CRCM) Certified Risk and Compliance Management Professional (CRCMP) Certified Risk Professional Program (CRP) For Testing and Validation Positions Only Job Expectations: Duties will include but are not limited to: Lead a high-performing team of testing and validation professionals with subject matter expertise in varying functions performed throughout the LOBs. Support development and maintenance of the Annual Test Plan, and escalate any delays, at-risk or past due reviews with engagement leadership. Provide governance and oversight for engagement planning, execution and reporting, and own stakeholder communications. Oversee consultations with key front line and second line stakeholders to understand business/control environment, emerging risks, and issue trends. Ensure teams execute testing and validation in an effective manner with high Manage allocation of people to ensure adherence to role utilization targets Oversee engagement execution, issues disposition, and action plan challenge activities providing support and guidance to the engagement team. Provide thoughtful credible challenge internally and to lines of business, cross-enterprise and across other corporate risk programs. Conduct detailed work-paper documentation reviews to ensure that quality standards are met and provide for an effective audit trail. Instill and maintain focus on execution quality producing deliverables within minimal rework and ownership and pride of work product output. Deliver ongoing updates to key business stakeholders on the status of the program and on specific reviews. Review and approve engagement-level reporting, communications, and oversee appropriate distribution, retention, and archival in accordance with IT&V Standards and Procedures. As an Employee Manager, you are expected to achieve success by leading yourself and your team. Specifically, you will: Lead your team with integrity and create an environment where your employees feel included, valued, and supported. Accomplish management responsibilities which include sourcing and hiring talented employees, providing ongoing coaching and feedback, recognizing, and developing employees, identifying, and managing risks, and completing daily management tasks. We Value Diversity At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
    $81k-96k yearly est. 60d+ ago
  • Relationship Banker - Charlotte North Market, Huntersville, NC Area

    Bank of America 4.7company rating

    Huntersville, NC job

    Huntersville, North Carolina **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (******************************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for engaging clients in the lobby to educate and assist with conducting transactions through self-service resources, such as mobile banking, online banking, or ATM. Key responsibilities include accurately and efficiently processing cash transactions for clients as needed. Job expectations include having deep conversations with clients to gain in-depth knowledge of the financial and life priorities and connecting clients to solutions that meet the financial goals. **Responsibilities:** + Executes the bank's risk culture and strives for operational excellence + Builds relationships with clients to meet financial needs + Follows established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Grows business knowledge and network by partnering with experts in small business, lending, and investments + Manages financial center traffic, appointments, and outbound calls effectively + Drives the client experience + Manages cash responsibilities **Required Qualifications:** + Is an enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results, acting in the best interest of the client + Collaborates effectively to get things done, building and nurturing strong relationships + Displays passion, commitment and drive to deliver an experience that improves our clients' financial lives + Is confident in identifying solutions for new and existing clients based on their needs + Communicates effectively and confidently and is comfortable engaging all clients + Has the ability to learn and adapt to new information and technology platforms + Is confident in educating clients on how to conduct simple banking transactions through self-service technologies (for example, ATM, online banking, mobile banking) + Applies strong critical thinking and problem-solving skills to meet clients' needs + Will follow established processes and guidelines in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations + Efficiently manages time and capacity + Focuses on results while acting in the best interest of the client + Must be able to work weekends and/or extended hours and travel to any financial center location within a reasonable distance **Desired Qualifications:** + Experience in financial services and knowledge of financial services industry, products and solutions + One year of demonstrated successful sales experience in a salary plus incentive environment with individual sales goals + Six months of cash handling experience + Bachelor's Degree or business-relevant Associate's Degree such as business management, business administration or finance **Skills:** + Adaptability + Business Acumen + Customer and Client Focus + Oral Communications + Problem Solving + Account Management + Client Experience Branding + Client Management + Client Solutions Advisory + Relationship Building + Business Development + Pipeline Management + Prospecting + Referral Identification + Referral Management **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $34k-42k yearly est. 3d ago
  • Digital Payments Product Manager

    First Horizon Corp 3.9company rating

    Charlotte, NC job

    No sponsorship will be provided for the role Weekly Schedule: Monday-Friday, 8am-5pm First Horizon Bank is seeking a Digital Payments Product Manager within consumer and small business payments. This role will be a part of the team driving the transformation of our digital payment product suite and will help deliver innovative payment solutions that meet the evolving needs of our customers. Successful candidates will be customer-obsessed, with a passion for delivering transformative digital payment experiences in a large organization. The Payments Product Manager will support digital money movement capabilities across retail and small business banking customers that may include transfers, P2P, bill pay, remote deposit and wires. This individual will have a strong understanding of agile business practices and technology trends to help drive the future of digital payments. Candidates will bring their direct experience in working with agile teams, developing requirements, aligning controls and partnering with cross functional teams to deliver digital payment capabilities. Key Responsibilities * Partner with/lead an agile team focused on delivering digital payment capabilities and future enhancements using strong agile methodologies * Execute on product roadmap aligned with business goals * Support product outcomes and drive towards the target-state vision, create exceptional digital payment experiences and products with measurable business outcomes and customer benefits * Partner well with cross-functional teams to deliver on digital roadmap * Champion customer needs, using data and insights to drive product strategy * Support OKRs, KPIs and KRIs to achieve goals, measure performance and manage risk * Leverage data and voice of customer to inform decision-making and product enhancements * Develop controls and support management of fraud mitigation tactics and strategies at the product level * Ensure product compliance with regulatory standards and manage risks effectively * Partner with risk management to develop a strong control environment * Represent the digital organization by leading and demonstrating the role of strong product management * Develop comprehensive business cases and product presentations Qualifications * 8+ years of payments product management experience within banking, fintech, or financial services * Adept in Agile methodologies and product development lifecycles * Experience with vendor/provider ecosystem * Knowledge and understanding of regulatory compliance requirements with experience working in a regulated industry, financial services preferred * Analytical with experience to evaluate business opportunities through a data driven approach * Ability to thrive in a matrixed organization working with multiple internal teams * Strong customer focus and ability to translate insights into product vision * Strong control and risk management skills including fraud mitigation * Excellent written and verbal communication skills at all levels * Prefer experience with digital wires About Us First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* Benefit Highlights * Medical with wellness incentives, dental, and vision * HSA with company match * Maternity and parental leave * Tuition reimbursement * Mentor program * 401(k) with 6% match * More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits Follow Us Facebook X formerly Twitter LinkedIn Instagram YouTube
    $79k-98k yearly est. 1d ago

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