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Finance service representative vs personal banking representative

The differences between finance service representatives and personal banking representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a finance service representative, becoming a personal banking representative takes usually requires 6-12 months. Additionally, a finance service representative has an average salary of $38,361, which is higher than the $33,833 average annual salary of a personal banking representative.

The top three skills for a finance service representative include financial services, patients and team-oriented environment. The most important skills for a personal banking representative are bank products, profiling, and customer inquiries.

Finance service representative vs personal banking representative overview

Finance Service RepresentativePersonal Banking Representative
Yearly salary$38,361$33,833
Hourly rate$18.44$16.27
Growth rate10%-3%
Number of jobs220,51941,795
Job satisfaction-5
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Average age4341
Years of experience412

What does a finance service representative do?

A financial service representative typically works for a bank or a similar establishment. One of their primary responsibilities is to reach out to clients and offer financial advice, services, or products such as insurance and credit cards. They can also set appointments, meet with clients to discuss benefits, and even gather applications. Furthermore, a financial service representative needs to have extensive knowledge of the products and services and be equipped with communication skills to build a rapport that will be essential in securing trust and sales.

What does a personal banking representative do?

Personal banking representatives typically earn $39K per year. This position requires a high school diploma or GED at a minimum, but employers prefer a bachelor's degree in finance, business, or a related field. They may also ask for experience in customer service, cash-handling, or banking. Personal banking representatives are required to provide bank client support, assist with account management, process checks, and find products and services that will be the best fit for their clients.

Finance service representative vs personal banking representative salary

Finance service representatives and personal banking representatives have different pay scales, as shown below.

Finance Service RepresentativePersonal Banking Representative
Average salary$38,361$33,833
Salary rangeBetween $25,000 And $58,000Between $26,000 And $42,000
Highest paying CityNew York, NY-
Highest paying stateNew York-
Best paying companyBloomberg-
Best paying industryGovernment-

Differences between finance service representative and personal banking representative education

There are a few differences between a finance service representative and a personal banking representative in terms of educational background:

Finance Service RepresentativePersonal Banking Representative
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 62%
Most common majorBusinessBusiness
Most common collegeUniversity of Pennsylvania-

Finance service representative vs personal banking representative demographics

Here are the differences between finance service representatives' and personal banking representatives' demographics:

Finance Service RepresentativePersonal Banking Representative
Average age4341
Gender ratioMale, 41.2% Female, 58.8%Male, 33.4% Female, 66.6%
Race ratioBlack or African American, 5.7% Unknown, 4.1% Hispanic or Latino, 11.9% Asian, 10.1% White, 67.9% American Indian and Alaska Native, 0.2%Black or African American, 9.7% Unknown, 2.9% Hispanic or Latino, 22.5% Asian, 9.2% White, 54.9% American Indian and Alaska Native, 0.8%
LGBT Percentage6%11%

Differences between finance service representative and personal banking representative duties and responsibilities

Finance service representative example responsibilities.

  • Manage correspondent services including but not limit to wire processing, coin and currency, ACH support and international payments.
  • Gain excellent customer service skills and achieve award for completing voluntary MSR exams.1
  • Manage client relationship by presenting solutions for customers state and unstate needs while cross-selling company products.
  • Maintain cleanliness and presentation of member service area and marketing information.
  • Originate and develop new business through effective profiling, relationship building, consultative customer service in a retail banking environment.
  • Count upon for accuracy and math skills.
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Personal banking representative example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Open new bank accounts, order debit and ATM cards for new and existing customers.
  • Coach associates in cross-selling of products, create work schedules and implement procedures to reduce expenses.
  • Inform customers of procedures for applying for services such as ATM cards, direct deposit of checks, and certificates of deposit
  • Maintain customer relationships while continually assessing cross-selling opportunities.
  • Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.
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Finance service representative vs personal banking representative skills

Common finance service representative skills
  • Financial Services, 15%
  • Patients, 8%
  • Team-Oriented Environment, 7%
  • Mutual Funds, 4%
  • Financial Products, 4%
  • Customer Service, 3%
Common personal banking representative skills
  • Bank Products, 18%
  • Profiling, 14%
  • Customer Inquiries, 11%
  • Financial Products, 9%
  • Financial Services, 9%
  • Customer Issues, 7%