Front Desk Staff
Front desk agent job in Fort Lauderdale, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
Demonstrates excellent customer service, communication, and time management skills.
Monitors Emergency Response System.
Greets and directs Residents, guests, and invitees.
Monitors and controls Electronic Security Control Systems.
Responds to emergency situations in a timely and efficient manner.
Monitors and controls access to the building.
Maintains daily log, records, and forms.
Resolves and follows-up on all complaints/issues.
Maintains a safe and secure environment throughout the building/property(s).
May be assigned other duties by the on-site property manager.
Follows safety procedures and maintains a safe work environment.
Other duties as required.
Skills & Qualifications:
High school diploma or equivalency preferred.
College level courses in business or hospitality preferred.
Two (2) to three (3) years of business experience preferred.
Computer literacy: command of information system hardware/software is preferred.
Effective written and verbal communication skills.
Multiple language fluency is desirable.
Strong customer service, communication and interpersonal skills required.
Physical Requirements:
Ability to lift 30 - 50 lbs.
Work in an upright standing or sitting position for long periods of time.
Handle, finger, grasp and lift objects and packages.
Reach with hands and arms.
Communicate, receive, and exchange ideas and information by means of the spoken and written word.
Ability to quickly and easily navigate the property/building as required to meet the job functions
Complete all required forms.
Ability to work extended hours and weekends based on project requirements.
Ability to respond to emergencies in a timely manner.
Schedule:
Morning - 7am - 3pm
Afternoon - 3pm - 11pm
Overnight - 11pm - 7am
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $16- $18 Hourly
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
Front Desk Agent- Full Time
Front desk agent job in West Palm Beach, FL
We are currently seeking a part-time Front Desk Agent for our property.
Benefits include immediate Hilton Hotels discounts, free parking, medical, dental and vision insurance! Come join an incredible hospitality team at the Doubletree West Palm Beach Airport!
Duties and Responsibilities:
· Register and assign rooms to guests.
· Issue room key and escort instructions directly to guest.
· Sort, and track incoming mail, messages and packages.
· Transmit and receive messages using all communication avenues, GPX, phone etc.
· Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
· Keep record of room availability and rate.
· Compute bill, collect payment, and make change for guests.
· Make, confirm, and cancel reservations via all communication avenues.
· Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
· Make reservation, transportation, or entertainment reservations for guest, as needed.
· Deposit guest valuables in hotel safe deposit box or ensure Housekeeping has the valuable.
· Ability to accurately use various office software.
· Assist with room service orders and room calls if available to leave front desk.
· Have a full working knowledge and expertise of each shift including night audit.
Requirements:
Minimum lifting of 20 pounds.
Pushing, bending, stooping, upward reaching, manual dexterity.
Hearing, writing, typing.
Minimum pulling of 20 pounds.
Standing for long periods of time.
Working weekends is a requirement.
Other duties may be assigned.
EEOC: StepStone Hospitality is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Salary Description $15-$17
Reservations Agent
Front desk agent job in Fort Lauderdale, FL
Job DescriptionJoin Vacatia and Deliver Exceptional Experiences for Owners & Guests
Location: Current location: Vacation Village at Weston location at 16461 Racquet Club Road Weston Fl 33326
Location will be moving to come February of 2026: 2626 East Oakland Park Blvd Fort Lauderdale, FL 33306
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We're building the next generation of travel lifestyle products; blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners.
We're looking for a detail-oriented, service-driven reservations professional who will support owners and guests through accurate, efficient, and high-quality reservation management across multiple systems and channels. If you thrive in fast-paced environments and excel at solving customer needs with warmth and precision, this is your opportunity to support our frontline commitment to excellence.
Why You'll Love Working at Vacatia
Build the Future: Support a modern, tech-enabled reservations operation leveraging Salesforce, Cloudbeds, and integrated booking platforms.
Impact That Matters: Be the first point of contact delivering a seamless, positive experience for owners, guests, and partners.
Innovation at Scale: Work with cross-functional teams and multiple systems to streamline reservations, verifications, rental agreements, and maintenance fee inquiries.
Autonomy and Ownership: Own your queue, manage high-volume communication channels, and make service decisions that directly impact the customer experience.
Culture of Growth: Join a people-first environment that values learning, collaboration, adaptability, and continuous improvement.
Your Impact
Manage reservation workflows by processing new bookings, exchanges, modifications, and cancellations across Salesforce, Cloudbeds, and connected platforms.
Support owners directly by handling maintenance fee inquiries, account questions, rental agreements, and verification processes.
Elevate service delivery by managing high-volume inbound/outbound calls, as well as email and message-based communication channels.
Ensure system accuracy by documenting updates, interactions, and reservation details within Salesforce and booking systems.
Collaborate cross-functionally with Owner Services, resort teams, and third-party partners to resolve issues and secure smooth arrivals.
Adapt quickly during high-demand periods, supporting overflow call volume and shifting priorities with professionalism and poise.
What You Bring
1+ year of experience in reservations, hospitality, customer service, travel, or related fields.Timeshare, hotel, or travel agent experience strongly preferred.
Strong communication, service mindset, and problem-solving abilities.
Ability to manage high call volume while maintaining accuracy and professionalism.
Comfort working in Salesforce, Cloudbeds, or similar reservation/CRM systems (preferred).
Bilingual English/Spanish strongly preferred.
High school diploma preferred.
Ability to multitask, learn quickly, and thrive in a fast-paced, evolving environment.
Join Us
Join us at the start of something big. If you're ready to deliver exceptional owner experiences and be a key part of our high-performing Owner Services team, we'd love to hear from you.
Front Desk
Front desk agent job in Boynton Beach, FL
We are looking for a dynamic, experienced Front Desk to join our fast-growing team.
We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you.
Primary Job Responsibilities:
Completes daily insurance verifications for all scheduled patients
Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit.
Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone
Confirm all future appointments
Assist patients with billing questions
Submit Insurance Claims with proper attachments and narratives.
Follow-up with unscheduled recare/treatment appointments.
Qualifications:
One or more years experience preferred in dentistry
Outstanding professionalism, high moral standards, and a self-motivated work ethic
Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients
Driven personality to want to strive to be the best in your profession and provide the best care for our patients.
Compensation & Benefits:
Guaranteed Hourly Rate $25 on up depend on experience
Paid Vacation & Paid Holidays
401k Program: with matching contributions
Benefits: (offered at 30 hours or more)
Competitive health, dental, and vision plan
Life Insurance and Disability Insurance
Flexible Schedules
#sponsorfd
FLSA Status:
Non-Exempt
We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.
Auto-ApplyFront Desk (Bilingual English/Spanish)
Front desk agent job in Fort Lauderdale, FL
Job details Salary$16- $17 an hour Job TypeFull-time Full Job DescriptionWe are currently looking for an High Energetic Front Desk Receptionist in Davie. This person will be handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.
Salary $16 - $17/HRFull-Time Monday - Friday 8:30 am - 5:00 pm+ Benefits
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:
Greets and directs customers, vendors, and other visitors
Answers the phone, screens and routes phone calls
Distributes incoming faxes
Opens the mail and distributes to different departments
Controls inventory and makes orders of office supplies, coffee, sugar etc
Organizes Conference Room reservations and assures the area is ready for use again after each meeting.
Controls visitor entry to the facility
Makes hotel reservations for Management
Performs other clerical functions as requested by the immediate Supervisor
QUALIFICATIONS:
High School diploma. Associates Degree preferred.
1 to 3 years of experience as a Receptionist/Admin
Excellent verbal and written skills
Strong communication and interpersonal skills
Ability to multitask
Organization skills
Ability to work under pressure
Proficient in MS Office
Bilingual English- Spanish
Front Desk Agent
Front desk agent job in Palm Beach, FL
Job Description
Responsibilities:
Assist guests with any needs in a professional, organized, and timely manner. Communicates guests feed back and needs to the housekeeping and engineering departments. Understands the importance of providing all guests with hotel service standards.
Physical Requirements:
Must be able to stand for long periods of time.
Job Functions:
Completes daily duties and checklist to ensure the front desk operates smoothly.
Assists guests with their requests in an appropriate manner.
Handles guest's complaints in a positive manner.
Knows when to communicate guest complaints to the Supervisor/Manager on duty.
Make decisions that benefit the hotel and the hotel guests.
Understands and uses hotels policies and procedures for reservations, check in's, checks outs, Concierge services, and any other guest interaction.
Understands how a hotel and all the hotels departments operate.
Is able to work with a variety of people without any problems.
Is friendly and courteous towards guests and peers.
Has a pleasant speaking voice.
Has a flexible schedule and understands the importance of being here when scheduled since we are a 24 hour business.
Is able to anticipate guest needs.
Makes hotel reservations and notes special details.
Takes incoming calls and transfers to other departments accordingly.
Provides guests with accurate hotel facility information.
Handles Concierge duties when the Concierge is not on duty.
Gives proper pass on during shift change.
Monitors hotel room key inventory. Ensures we get all keys back at check out.
Maintain all front desk logs for back up purposes.
Keeps front desk area cleaned and organized.
Other duties as assigned
Job Requirements:
Computer Skills
Multi task and fast learner ability
Flexible
Detail Oriented
Front Desk Agent
Front desk agent job in Palm Beach, FL
Job DescriptionDescription:
As a Front Desk Agent, you will serve as the face of the hotel, delivering an exceptional first and last impression to every guest. This role requires a polished, professional demeanor and a warm, welcoming approach. You will be responsible for managing the check-in and check-out process, handling reservations and guest inquiries, and ensuring all interactions reflect the highest standards of hospitality and service. Your efficiency, attention to detail, and ability to multitask are critical in maintaining smooth front desk operations and an outstanding guest experience.
Requirements:
Key Responsibilities
Guest Services & Experience
Greet all guests warmly upon arrival and departure with a professional and courteous demeanor.
Conduct efficient and accurate check-in/check-out procedures.
Provide personalized service to ensure each guest feels welcome, valued, and informed.
Respond promptly to guest inquiries and resolve issues with a focus on guest satisfaction.
Reservations & Front Desk Operations
Manage room reservations, cancellations, and modifications using hotel property management systems (PMS).
Ensure all guest information is accurately recorded and updated in the system.
Process payments, handle billing inquiries, and ensure account accuracy.
Coordinate with Housekeeping, Engineering, and other departments to ensure room readiness and guest requests are fulfilled in a timely manner.
Communication & Problem Solving
Communicate effectively with guests, team members, and management to maintain a smooth and cooperative work environment.
Handle guest complaints or concerns professionally and escalate unresolved issues to the appropriate manager when necessary.
Maintain awareness of hotel policies, emergency procedures, and safety protocols.
Knowledge of Hotel & Local Area
Provide guests with accurate information regarding hotel amenities, operating hours, and services.
Offer recommendations and directions to local attractions, restaurants, and points of interest.
Promote hotel services and amenities to enhance the guest experience.
Administrative & Recordkeeping
Maintain a clean and organized front desk and lobby area.
Prepare reports, manage key control, and conduct end-of-shift audits as required.
Follow all standard operating procedures and maintain confidentiality of guest information.
Qualifications & Requirements
Education & Experience
High school diploma or equivalent required.
Prior experience in a hotel front desk, guest services, or customer service role preferred.
Experience with hotel property management systems (e.g., Opera, Maestro, or similar) is a plus.
Skills & Abilities
Excellent verbal and written communication skills.
Strong interpersonal and conflict resolution skills.
Ability to handle high-pressure situations with poise and professionalism.
Detail-oriented with strong organizational and multitasking abilities.
Basic math and computer literacy required.
Physical & Working Conditions
Must be able to stand for extended periods during shift hours.
Must be able to walk, bend, reach, and lift up to 25 pounds occasionally.
Flexible schedule required, including availability to work weekends, holidays, and evenings as needed.
Grooming & Appearance
A neat, professional, and well-groomed appearance is required in accordance with company grooming standards.
Reservation | Front Desk Agent
Front desk agent job in Palm Beach, FL
Job Description
The Vineta Hotel - situated in the heart of Palm Beach, in homage to an illustrious history dating back 100 years, The Vineta Hotel has been restored to its former splendor and reopens shortly in a familiar location. Two blocks away from Worth Avenue in the heart of Palm Beach, The Vineta embodies the elegant, artistic life of a destination famed for its restaurant scene, designer boutiques and noteworthy galleries. The hotel is the first in the US to join the Oetker Hotels portfolio.
Originally called The Vineta Hotel, this landmark dates back to 1926 and is a fine example of Mediterranean Revival architecture seen throughout the destination.
A top-to-bottom renovation marks an opportune moment to bring back the original name of this establishment, The Vineta, to clearly mark a bold new chapter in its history. Combining stylish décor with contemporary comfort and the city's most coveted social setting, complemented by world-class cuisine and unrivalled service, the property will quickly be established as the pinnacle of hospitality in Palm Beach
The Vineta Hotel invites you to join its teams and offers you the best opportunities for career and development within the amazing Oetker Hotels.
Missions :
The uniqueness of The Vineta Hotel requires a Reservation / Front Desk Agent to make the most positive impact on our guests in the front office through consistent application of Oetker Hotels core practices to create a personalized and unparalleled arrival and departure experience for our guests.
Profile :
Answer incoming reservations calls, cancellations, modifications and special requests promptly and enthusiastically.
Recommend room types and provide accurate information about the hotel.
Efficiently manage the check-in and check-out process, ensuring a warm welcome and a smooth departure for all guests, creating an unsurpassed experience for our guests and team members.
Manage reservations as needed through the hotel's booking system, assisting guests with inquiries, changes, and cancellations.
Handle PBX operations and taking in-room dining orders.
Provide information on hotel amenities, services, and local attractions. Address guest inquiries and resolve any issues promptly and professionally.
Collaborate with various departments, including housekeeping, engineering, and food and beverage, to fulfill guest requests and ensure a high standard of service.
Promote hotel services and amenities effectively, upselling when appropriate.
Process payments accurately, ensuring guests understand their charges and provide detailed billing as needed.
Offer detailed personalized recommendations and make arrangements for dining, transportation, and activities to enhance the guest experience.
Build rapport with guests, anticipating their needs and ensuring their comfort throughout their stay.
Encourage guest feedback and address concerns or complaints with professionalism, ensuring guest satisfaction.
Efficiently manage time to prioritize tasks and ensure timely service to our guests.
Be sensitivity to and understanding of diverse cultures and backgrounds, enhancing guest interactions.
Maintain high standards of guest services as established by the Managing Director.
Assist with responsibilities and duties in the absence of or due to heavy volume in the areas of bell services and lobby coverage.
Prepare regular reports on guest feedback, service metrics, and maintain an accurate guest attention report.
Follow cash handling and auditing procedures as outlined by the finance department.
Ensure that proper procedures for dealing with guest illness or injury, system failures, fire alarms, robbery, security incidents and other emergencies are followed. Report unsafe conditions, as appropriate.
Build morale and spirit, interact positively with hoteliers and guests, and take action to resolve problems to the satisfaction of all parties involved.
Ensure that personal appearance and hygiene standards are an example for the team and reflect a professional image for our guests.
Creatively execute strategies and drive results; originate and invent new ways to create unparalleled experiences for our guests and team members.
What you bring :
2 years of guest services experience in the luxury hospitality industry (Preferred).
College degree in Hospitality Management preferred or equivalent experience.
Full Time Position.
Ability to work flexible hours, including days, evenings, overnights, weekends, and holidays.
Fluent in English; other languages considered an asset.
Proficiency in Microsoft Office programs, hotel front office systems. Proficiency in Opera preferred.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to reach, bend, balance and transport various objects weighing up to 15 lbs. repeatedly during a shift.
Candidates must be legally authorized to work in the United States on a full-time basis at the time of application. Visa sponsorship is not available for the position.
Benefits :
Competitive Salary
Employer paid health benefits package
401(k) plan matching program
Comprehensive overall compensation package (PTO, holidays)
Excellent Training and Development opportunities with Oetker Hotels
Complimentary Hotelier Meals
Complimentary Dry Cleaning
The Vineta Hotel is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - ************************************************************************************************
Front Desk Agent
Front desk agent job in Highland Beach, FL
Job Description
We are looking for highly organized candidates with excellent people skills for the position of Front Desk Agent at our beautiful beachfront Resort. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are seeking.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Front Desk Agent
Front desk agent job in Fort Lauderdale, FL
South Florida's beacon of hospitality, Pier Sixty-Six Resort, returned to Fort Lauderdale. From the famed superyacht marina to the iconic spires of the rotating Pier-Top lounge, a new world of elevated experiences is set to unfold around it. The lush 32-acre waterfront enclave is home to the extraordinary luxury resort hosting 325 guest rooms, suites, and villas, plus an exclusive collection of 91 Private Resort Residences, 12 restaurants and lounges, a luxurious spa, curated pool options, and a waterfront promenade with retail and dining. Every space is impeccably designed to both inspire and relax. All are met with exceptional service and refined touches, resulting in extraordinary experiences. The Resort assembles over 600 diverse and talented Team Members to bring Pier Sixty-Six to life and create a new legacy by providing memorable experiences and stellar service to our guests and residents. We aspire to create a caring culture for our team, with state-of-the-art facilities, a first-class employee dining room, and most importantly, a focus on you as an individual, including your welfare and well-being. Pier Sixty-Six invites dedicated, energetic, and polished hospitality enthusiasts eager for growth and stardom to join our team and enjoy highly competitive wages, comprehensive benefits, and a culture that honors and respects you.
We currently have an opportunity for a well-rounded Front Desk Agent to join our Pier Sixty-Six Resort team!
Reporting to the Director of Front Office, the Front Desk Agent will perform all duties connected with arriving and in-house guests and ensure that all guests receive high-quality, personalized service in accordance with Pier Sixty-Six standards, AAA standards, and Forbes Travel Guide Standards
Responsibilities
Proactively welcome, greet, and facilitate guests' check-in processes, ensuring a warm and professional arrival experience.
Provide guests with comprehensive knowledge of the hotel's amenities, services, and relevant local attractions or events.
Handles all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
Follow up on all arrivals by prescribed procedures, including modifications to registration cards, special requests, rate adjustments, room changes, account inquiries, and reservation inquiries.
Maintain and update the reception handover log and ensure all guest feedback is communicated to the Manager on Duty for appropriate action.
Safeguard guest privacy and security by adhering to confidentiality standards and ensuring no confidential guest information is disclosed.
Adhere to all established procedures and policy standards while actively encouraging up-selling to maximize revenue.
Ensure all necessary supplies are available for the front desk, manage par stock, and order supplies as needed.
Ensure work areas are always clean and maintained.
Perform any other reasonable duties as assigned by the supervisor or manager.
Recognizing our role in the hospitality industry, we commit to providing lateral service. This may occasionally require team members to perform various related tasks as needed, all in the spirit of delivering exceptional service.
Qualifications
Viable candidates must have at least one year of experience in hotel room operations or similar environments.
Previous hospitality experience in a Five Star, AAA, Five Diamond quality organization preferred.
Previous experience with Windows, Office, and property management systems is highly desirable.
Ability to effectively communicate and provide directions in a clear, concise, and professional manner, both verbally and in writing.
Knowledge of property management systems required.
Strong business and work ethic required.
The ability to establish rapport quickly and positively is required.
Above average communication skills - both written and oral - are required.
Must be available to work varied shifts and flexible schedules.
Demonstrate ability to compute basic arithmetic.
As a valued member of the CoralTree team, you will receive a comprehensive benefits package that includes:
Group medical, dental, vision, life, and disability benefits
Participation in a pre-tax flexible benefit plan for healthcare and dependent care reimbursement
An employee assistance program
Paid time off/sick time
Participation in a 401(k) plan with a company match
Complimentary team member meals
Complimentary room nights at CoralTree Hospitality managed properties
Join us in creating unforgettable experiences for our guests, building vibrant communities, and shaping the future of travel and hospitality. #piersixtysixresort
Auto-ApplyFront Desk Agent / Concierge
Front desk agent job in Pompano Beach, FL
[For best results, please make sure that your resume is up to date with your current contact information and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.]
APPLY HERE- *******************************************************************************************************************
We are looking for a candidate who works well by themselves and enjoys a fast-paced environment. Making eye contact and being welcoming is a must! The pay for this position is $15 per hour.
WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S.
A typical day at one of our front desks
As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls/requests and package/food deliveries.
Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.
Here are just a few other responsibilities you will have throughout your day:
You will ensure a smooth operation and service experience by effectively communicating with each of your team members, property management, and residents/guests.
Follow property-specific systems to receive and sign for deliveries to ensure efficient delivery to residents.
Facilitate contractor arrivals/departures and realtor/potential home buyer/renter visits.
Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
Follow all property procedures for resident, guest, and vendor access.
Promptly answer and complete all resident requests, phone calls, questions, or concerns.
Look sharp in your supplied uniform.
Enjoy interacting with the residents.
These are the qualities and attributes we're looking for in this position-
Front Desk Experience
Hospitality
Outgoing Personality
Teamwork
Ability To Multitask
Flexibility
Detail-Oriented
Proactive
APPLY HERE- *******************************************************************************************************************
Check out our website at nfcam.com and join our Social Networks:
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https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal
*******************************************************
Benefits
Weekly Pay!
Paid training.
A long list of discounts and benefits is available to all employees.
Cellphone and other reimbursements for some applicable positions.
State-required healthcare benefits are available to qualifying employees in applicable areas.
Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
Start earning generous paid time off as of your first day.
Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
Short-Term Disability Income is offered to qualifying employees in applicable areas.
APPLY HERE- *******************************************************************************************************************
We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.
At the time of this ad, the position pays $15 per hour.
Front Desk Agent
Front desk agent job in Jensen Beach, FL
Job Description
We are looking for highly organized candidates with excellent people skills for the position of Front Desk. As part of the initial first 10 minutes of a guests experience, the Front Desk Agents are responsible for making lasting first impressions, starting with the warm welcome/welcome back, owning each interaction and representing the company as if it is their own. In addition to undertaking various procedural and administrative duties, dealing with and diffusing conflict or tension is also a critical skill we are looking for.
The best Front Desk Agent will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise. T
his role is a PM position operating from 3:00-11:00 PM.
Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
401(k)
Short Term Disability
Free Associate Parking
Free Meal for every shift worked
25% Discount in Resort Outlets
Hotel Discounts with OPL
Friends and Family Discount
Responsibilities:
Greeting guests upon arrival and making them feel welcome
Recognizing repeat, VIP status and/or loyalty
Administering check-ins and check-outs
Providing front desk services to guests
Assigning rooms and taking care of administrative duties
Delivering mail and messages
Processing guest payments
Coordinating with bell service and staff management
Being a source of information to guests on various matters such as transport and restaurant advice
Accommodating general and unique requests
Diffusing conflict or tense situations with guests, handling guest opportunities
Qualifications:
High school diploma or GED
Previous customer service experience
Exceptional interpersonal skills
Excellent written and verbal communication
Time management and organizational skills
Conflict resolution experience
Patience and good listening skills
This is a great opportunity to be a part of an organization that believes our team members are our most important resource and therefore take great pride in selecting individuals that help us to achieve our company's mission.
The company also conducts post-offer employment verifications, motor vehicle, and criminal background checks.
We are an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law.
Front Desk Agent
Front desk agent job in Palm Beach Gardens, FL
Front Desk Agent
As a
Front Desk Agent
, you will be the first point of contact for guests, providing warm, professional service throughout their stay. Your responsibilities include check-in/check-out, handling reservations, and addressing guest inquiries or concerns. Your friendly demeanor and attention to detail help create a welcoming and seamless guest experience.
Key Responsibilities
You will be the friendly and attentive face of our hotel, ensuring guests receive a warm welcome and assistance throughout their stay.
Your daily tasks will include checking guests in and out, answering inquiries, and providing information about hotel services and local attractions.
You will report to the Front Office Manager or Front Office Supervisor.
A career as a front desk agent can lead to opportunities in various roles within the hospitality industry, such as front office supervisor, front office manager, or even a management position in hotel operations.
Education & Experience
Hotel experience is always a plus! Applicants should have:
A combination of education and experience.
What You'll Need to Succeed
Eligible to work in the United States
Ability to read, write, and communicate effectively in English
Ability to sit, stand, bend, kneel, and lift as required-with or without reasonable accommodations
Availability to work a flexible schedule, including evenings, weekends, and holidays if needed
A warm, professional demeanor that reflects HVMG's Culture of Excellence
Why Our Associates Love HVMG
Career growth opportunities across our nationwide portfolio
Flexible scheduling
Access up to 40% of your earned wages before payday with PayActive
Paid Time Off (PTO) and Paid Holidays
Full healthcare benefits: medical, dental, and vision
401(k) with guaranteed 4% match and no vesting period
Exclusive hotel and food & beverage discounts
About HVMG
Our Be Excellent culture is more than just words on a website -- we live and breathe it. As one associate said in an anonymous survey, "This is the best management company I've ever worked for. They walk the talk from the corporate office to the field."
We believe that the hotel business is one of the few industries in which successful career paths can start anywhere on the org chart. You control your destiny, and, if our executives are any indication, today's dishwasher can be tomorrow's Senior Vice President.
The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.
HVMG is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.
Front Desk Agent
Front desk agent job in Boca Raton, FL
A welcome ambassador to all guests, creating memorable moments and providing excellent customer service at the front desk from the beginning of making reservations to the guest departure. Front Desk Agent will respond to guest needs, requests and problem resolutions.
Job Description
* Welcome and register guests expeditiously, provide information to guests as needed, obtain identification and credit/check approval as directed by hotel policy. Verify rate and departure date. Confirm and modify information required to complete the registration process as per hotel procedures.
* Check departing guest out of the the hotel as per hotel procedures.
* Answer all guest questions accurately and resolve problems in a timely manner ensuring guest satisfaction. Authorize revenue allowances as allowed by hotel policy.
* Resolve guest problems and complaints
* Be knowledgeable of hotel and surrounding area; to sell promote rooms and seasonal hotel promotions.
* Deliver and maintain Hilton's Brand Standards.
Job Requirements
* Applicants must possess excellent customer service and computer skills
* Applicants must be able to a flexible schedule (AMs/PMs) along with Saturdays, Sundays and Holidays
* Ideal candidate has previous OnQ and hotel experience
Benefits:
* Vacation, Sick and Holiday Pay
* 401(k) with company match of 4%
* Medical, Dental, Vision and Life Insurance
* Short and Long Term Disability
* Voluntary Critical Illness, Voluntary Hospital and Voluntary Accident Insurance
* Hilton Team Member Travel Discounts
* Free Uniforms, Safety Shoes and Team Member Parking
Hilton Boca Raton Suites is an Equal Opportunity Employer. All qualified applicants and employees will receive consideration for employment without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. If you need accommodation for any part of the application process because of a medical condition or disability, please send an email to ****************************** or call ************to let us know the nature of your request.
Guest Service Agent | Tideline Ocean Resort + Spa | Palm Beach, FL
Front desk agent job in Palm Beach, FL
What You'll Do:
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out.
A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area.
Here are a few of the other tasks that will keep you busy on a daily basis:
Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches.
You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests.
You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job.
Where You've Been:
We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit.
When You're Here:
Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
Front Office Agent
Front desk agent job in Pompano Beach, FL
Responsibilities
Maintain complete knowledge of hotel operations, scheduled daily activities, and room products.
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
Ascertain callers' needs through open-ended questions.
Describe room accommodations and all amenities.
Accommodate special requests and designate such in the system following the hotel's standard operating procedures.
Access guest history records to best service guests; maintain accurate information in guest history files.
Resolve guest complaints, ensuring guest satisfaction.
Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
Present folio to guest and resolve any disputed charges.
Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
Perform additional duties, as assigned.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a part-time position working at the
Marriott Pompano Beach
. Flexible schedule is required, including weekends and holidays. We offer 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, and discounted travel program benefits for team members and their family, plus more!
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Front Desk Agent at La Quinta Inn & Suites Ft. Lauderdale West
Front desk agent job in Tamarac, FL
Orange Ave Hospitality Llc in Tamarac, FL is looking for one front desk agent to join our 28 person strong team. We are located on 5070 Fl 7. Our ideal candidate is attentive, motivated, and hard-working.
:
Front Desk Agent
Responsibilities
Greet guests upon arrival with a warm, friendly attitude
Check guests in and out accurately and efficiently
Answer phone calls and assist with guest inquiries, reservations, and requests
Handle payments, verify identification, and maintain accurate records
Provide information about hotel amenities, local attractions, and directions
Communicate effectively with housekeeping and maintenance teams to ensure guest satisfaction
Resolve guest concerns promptly and professionally
Maintain a clean, organized, and professional front desk area
Qualifications
Previous hotel or customer service experience preferred but not required
Excellent communication and interpersonal skills
Strong attention to detail and ability to multitask
Basic computer skills; experience with hotel management systems a plus
Flexible schedule - must be available for weekends, holidays, and various shifts
Positive attitude and professional appearance
Note: This job description is not intended to be all-inclusive. The employee may be required to perform other related duties as assigned by the supervisor.
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Work Location: In person
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Hotel Front Desk Agent at Rahim Enterprises Llc
Front desk agent job in Tamarac, FL
Hampton Inn in Tamarac, FL is looking for one hotel front desk agent to join our strong team. We are located on 5701 Madison Ave, Tamarac Fl 33321. Our ideal candidate is self-driven, punctual, and engaged.
Benefits
We offer many great benefits, including free early access to your pay through Homebase.
Responsibilities
Full Job Description
Overview:
Opportunity: Guest Service Agent
Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards.
Potential Career Path
Front Desk Supervisor or Sales Coordinator - Front Office Manager or Sales Manager
Position Requirements
Immediately greet guest and offer to assist with their needs.
Register and assign guests to hotel rooms.
Establish method of payment and verify credit.
Make and confirm reservations.
Compute bills, collect payments, and make change for guests.
Transmit and receive messages, using telephones or PMS system.
Respond to guest requests in a timely manner.
Receive and resolve guest complaints, elevating to supervisor if necessary.
Secure guests' valuables in hotel safe or safe-deposit boxes, if not available in guest rooms.
Perform bookkeeping activities, such as balancing accounts and conducting audits.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Follow sustainability guidelines and practices related to HHM's Earth View program.
Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
Assist in the breakfast area or assist guests with luggage when staffing assistance is required or during peak periods.
Ensure overall guest satisfaction.
Perform other duties as requested by management.
Experience
High School diploma or equivalent preferred.
Previous customer service experience or equivalent training required.
Knowledge of PMS systems preferred.
Work Environment and Context
Work schedule varies and may include working on holidays, weekends and alternate shifts.
Requires standing for extended periods, walking, pushing, lifting up to 25pounds, bending and reaching, stooping, kneeling, or crouching.
Job Types: Part-time, Full-time
Benefits:
Employee discount
Health insurance
Paid time off
Schedule:
8-hour shift
Evening shift
Holidays
Night shift
Weekend availability.
Ability to commute/relocate:
Tamarac, FL 33321: Reliably commute or planning to relocate before starting work (Required)
Experience:
Hotel experience: 1 year (Preferred)
Qualifications
Hotel experience: 1 year (Preferred)
We are looking forward to reading your application.
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Front Office Agent
Front desk agent job in Pompano Beach, FL
Responsibilities * Maintain complete knowledge of hotel operations, scheduled daily activities, and room products. * Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. * Answer telephone calls within 3 rings, using correct salutations and telephone etiquette.
* Ascertain callers' needs through open-ended questions.
* Describe room accommodations and all amenities.
* Accommodate special requests and designate such in the system following the hotel's standard operating procedures.
* Access guest history records to best service guests; maintain accurate information in guest history files.
* Resolve guest complaints, ensuring guest satisfaction.
* Obtain assigned bank and ensure accuracy of contracted monies. Always keep the bank secure.
* Communicate pertinent guest information to designated departments/personnel (i.e. special requests, amenity delivery).
* Present folio to guest and resolve any disputed charges.
* Assist all departments/executives in obtaining appropriate information regarding groups, inventory, and guest information.
* Perform additional duties, as assigned.
If you believe hospitality and a friendly smile are your strengths, we want to talk to you!
This is a part-time position working at the Marriott Pompano Beach. Flexible schedule is required, including weekends and holidays. We offer 401(k) & Company Match, Life Insurance, Maternity/Paternity Leave, Educational Assistance, and discounted travel program benefits for team members and their family, plus more!
EOS Hospitality is an Equal Opportunity Employer and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other protected status under applicable law. We are committed to fostering a diverse and inclusive workplace.
Notice: the hospitality business functions seven days a week, twenty-four hours a day. In addition, this is a hospitality business and a hospitable service atmosphere must be projected at all times.
Front Desk - Guest Service Agent (FT & PT) - Luxury Beach Hotel
Front desk agent job in Fort Lauderdale, FL
Ready to work and have fun on Fort Lauderdale Beach?
We are excited that you are considering joining Pelican Grand Beach Resort!
Sitting directly on the Atlantic Ocean, Pelican Grand Beach Resort boasts breathtaking views and instantly surrounds guests with a sense of old Florida grandeur. 156-rooms, 4 diamond, 3 outlets, a lazy river and beach front? Yes please! The Pelican Grand Beach Resort in Ft. Lauderdale Beach is looking for a Front Desk - Guest Service Agent.
We are a very diverse team with a ton of personality! Come play with us!
SUMMARY
At THE PELICAN GRAND BEACH RESORT, we passionately strive to be the best and create excellence in everything we do. More than a slogan, we empower our employees to make positive impacts BY providing genuine service, the relationships we build with our guests and creating unforgettable experiences.
The Front Desk Guest Service Agent will:
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients' complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests' needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Post all charges without delay and update the folio
At Pelican, we often celebrate our employees' accomplishments. Are you all about being your best self, doing the right thing, bringing your natural smile and having fun? Then we hope to welcome you to our amazing family.
We also offer AWESOME benefits such as:
401K (and 401K matching)
Paid time off
Insurance to include health, medical, vision, dental, hospital coverage, employee assistance program, life and accidental death, pet, and short-term disability
HUGE employee discounts
Multiple parking options
One free meal during your shift
Many recognition programs
Incentive programs
Referral programs
Growth opportunities
Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.
Requirements
The individual must possess the following knowledge, skills, and abilities. Must also be able to explain and demonstrate that he or she can perform these essential functions of the job.
1-3 years experience as a Front Desk Agent at a hotel &/or similar role a MUST.
Must have a working knowledge of types of room set-ups, capacities, relation to type of event, etc.
Must have excellent interpersonal and sales-related skills.
Must be able to prepare and analyze data and figures, and transcriptions prepared on and generated by computer.
Must be able to speak, read, write and understand English.
Requires good communication skills, both verbal and written.
Must possess computational ability.
Must be able to pass a background check.
Must be legally eligible to work in the United States.
Physical Requirements
Must be able to stand up 6-10 hours a day
Salary Description $16 per hour