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Front desk clerk jobs in Colleyville, TX

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  • Part-Time Maintenance Office Clerk-Maintenance Systems

    Six Flags Over Texas 4.1company rating

    Front desk clerk job in Arlington, TX

    Key Job Duties and Responsibilities: Create, update, and maintain all ride bulletins, manuals, and Maintenance library (both physical and digital). Ensure that all inspections and reports are entered into the Maintenance systems and completed in a timely manner. Create, update, and maintain the third-party inspection library (both physical and digital). Track, organize, and file maintenance records, reports, and documentation to ensure compliance with company and regulatory standards. Other duties as assigned. Job Requirements: Proficiency in Microsoft Office; experience with Maximo and Oracle preferred. Ability to work up to 29 hours per week. Must be able to walk through active construction sites to provide photo documentation. Strong written and verbal communication skills. Self-motivated, detail-oriented, and able to work well in a team environment. Capable of performing effectively in a fast-paced setting. Must be able to drive passenger vehicles. Candidates must be at least 18 years of age.
    $23k-28k yearly est. 25d ago
  • Front Desk Reception

    Lambent 4.3company rating

    Front desk clerk job in Plano, TX

    A major global bank with offices in Plano seeks a new full-time associate to work at the front desk of the corporate lobby and check-in visitors to the office. The position requires exceptional communication skills, punctuality, an outgoing client-oriented personality, and a strong sense of professionalism. The individual in this position is the first point of contact for business executives who are visiting the company's corporate headquarters and in this role you will greet all visitors and check them in. Previous experience in a client-facing position in a corporate setting is preferred, including corporate receptionist or front desk experience, as well as experience in the hospitality sector (high-end hotels and fine dining, e.g. Concierge, Host/Hostess) or high-end retail. A dedicated, service-oriented mindset is a key to success in this position. Full-time, 8 hours per day, daytime shift, Monday - Friday. $23.50 per hour.
    $23.5 hourly 5d ago
  • Front Desk Receptionist

    Insight Global

    Front desk clerk job in Dallas, TX

    We are seeking a polished and professional Front Desk Receptionist to serve as the first point of contact for our Dallas, Texas office. This individual will represent the firm with professionalism, ensuring an exceptional experience for clients, partners, and high-net-worth individuals. The ideal candidate thrives in a luxury or high-end environment and understands the nuances of delivering white-glove service. Key Responsibilities: ✅ Greet and assist clients, investors, and guests with warmth and professionalism ✅ Manage incoming calls, emails, and correspondence promptly and accurately ✅ Coordinate meeting schedules and maintain conference room readiness ✅ Support office operations, including vendor coordination and supply management ✅ Uphold confidentiality and discretion in all interactions Qualifications: Previous experience in a high-end environments (ex. luxury hospitality, fine dining, luxury retail, or similar) Exceptional communication and interpersonal skills Experience engaging with high-net-worth individuals Strong organizational skills and attention to detail Professional demeanor with a polished, suit-and-tie presentation Ability to work on-site 5 days per week in Dallas Compensation: $60-$75k. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
    $25k-32k yearly est. 5d ago
  • Title Document Clerk

    Dexian

    Front desk clerk job in Plano, TX

    Seeking an onsite Title Documentation Clerk to join a Fortune 500 Financial Services Corporation. The department is a high volume and fast paced line of business. As a Title Document Clerk, you will be assigned various documentation and administrative tasks daily that will exercise your strengths in time management and prioritization. In this role you will effectively manage the following tasks: Physically review 100-300 documents daily to check for accuracy Review incoming mail - document the system of record, distribute to the team, or re-route to the correct department Make outbound calls to collect additional information from customers if we are unsuccessful with processing their request Responsible for faxing, mailing, and overnighting over 100 documents daily Assist with other duties and projects as assigned Perform data entry and data collection tasks accurately and efficiently as needed Utilize Microsoft Excel to create and maintain spreadsheets File and organize documents in both electronic and physical formats Required: Attention-to-detail is a must, as the primary function of this role is to review auto finance contracts. This position also involves filing paperwork, pulling files off the shelf, and other various tasks. Must be able to use word processing applications and electronic worksheets to accurately track and record metrics. Ability to identify documents required for legal retention Satisfying file and image requests from multiple sources, reports, people, and other internal departments. Strictly adhere to company procedures and policies, in addition to process procedures Being flexible as business needs may require Must be dependable and consistently show up to work at designated scheduled time. Demonstrate ability to multi-task with a balance of speed and accuracy Must be self-motivated and demonstrate the ability to work independently with a high degree of attention to detail. Must be able to meet and maintain 99% accuracy and efficiency standards set forth for all job duties. Qualifications: High School Diploma At least 1 year of file-room experience or 1 year of experience in an office/call center setting Basic knowledge of Google Suite (Sheets, Docs, G-Mail) Basic knowledge and experience with Microsoft Office (Excel/Word) MUST report onsite Monday - Friday Positive morale and attitude Strong organization skills and attention to detail Must be able to work in a high volume, fast paced environment Proven data entry and documentation management experience Ability to work independently and prioritize tasks effectively Excellent written and verbal communication skills Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $26k-32k yearly est. 4d ago
  • Receptionist

    Delta Dallas 3.9company rating

    Front desk clerk job in Dallas, TX

    Receptionist/Human Resources Assistant Type: Full-Time | On-Site Schedule: Monday-Friday | 7:45 AM-5:15 PM Pay: $50K+ Delta Dallas is partnering with a home-goods and manufacturing firm in its search for a Human Resources Assistant/Front Office Receptionist. This role is 100% on-site at the client's facility in Southeast Dallas and serves as the organization's central point of contact. The ideal candidate is polished, detail-oriented, and comfortable managing a high call volume while supporting HR and office operations in a fast-paced environment. Key Responsibilities Front Office & Phone Operations Answer and route a high volume of incoming calls using a PC-based switchboard and headset Serve as the primary point of contact for general inquiries Operate the internal paging system as needed Maintain a professional, customer-focused phone presence at all times Office & Administrative Support Receive, sort, and distribute incoming mail and packages Coordinate express mail services, including FedEx and UPS Order, receive, stock, and organize office and breakroom supplies Maintain shared resources such as meeting supplies, keys, and miscellaneous equipment Ensure the office is fully operational, including coffee and supply readiness Perform general administrative duties, including copying, filing, scanning, and data entry Human Resources Support Provide administrative support to the Human Resources department Compile HR-related data and reports, including monthly safety metrics Assist with payroll-related data, time and attendance, and paid leave tracking Respond to employee requests such as employment verification letters Submit background check and investigation requests for new hires Assist with onboarding documentation and performance review materials Support benefits-related transactions, including 401(k) requests Assist with HR research and special projects as assigned Technology & Communications Create and update PowerPoint presentations displayed on internal monitors Share company announcements, milestones, and internal updates Compile, sort, and distribute data using Excel and other Microsoft Office tools Qualifications Administrative experience required; HR support experience is a plus Ability to manage multiple priorities in a fast-paced environment Strong organizational and time management skills High level of professionalism and discretion Clear and effective verbal communication skills Proficiency in Microsoft Word, Excel, PowerPoint, and Outlook Reliable attendance and punctuality Preferred Qualifications Bilingual in Spanish and English Experience with ExponentHR
    $50k yearly 1d ago
  • Attendance Clerk

    International Leadership of Texas 4.3company rating

    Front desk clerk job in Grand Prairie, TX

    Primary Purpose: Maintain accurate attendance records for the campus. Under close supervision, perform data entry including attendance, Public Education Information Management System (PEIMS) data, and grades. Qualifications: Education/Certification: High school diploma or GED Special Knowledge/Skills: Ability to use software to develop spreadsheets and databases, and do word processing Proficient in keyboarding, 10-key numerical data entry, and file maintenance Ability to meet established deadlines Experience: Two years of data entry experience preferred Major Responsibilities and Duties: Records and Reports 1. Collect and enter attendance and PEIMS data into established database and verify accuracy according to prescribed procedures. 2. Maintain student records and process requests for student information and transcripts. Process new student records, including requesting transcripts and records from other schools. 3. Assist parents, students, and faculty with questions regarding student attendance. 4. Contact parents/guardians to verify student absences as needed and report attendance problems to designated administrator. 5. Compile, maintain, file, and distribute all reports, records, and other documents as required following established procedures. Other 6. Assist in campus office as needed. 7. Maintain confidentiality. Additional Duties 8. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None.
    $30k-38k yearly est. 4d ago
  • Customer Care Clerk

    Employee Magnets

    Front desk clerk job in Grapevine, TX

    TSM Agent provides phone and email support to customers regarding repairs. Essential Duties and Responsibilities include the following. Other Duties not listed may be assigned. Daily Responsibilities Provide customer support via phone and/or email. Contact customers and get information regarding perceived issues and troubleshoot same. Answer incoming customer calls regarding repair status. Responsible for inbound product check-in processes and outbound shipments of repaired products. Responsible for initiating customer contact in cases of password lockout and HDD reimage. Package repairs for customer return. Will access available system programs to check repair and shipping statuses. Other duties as assigned. Requires intermediate Excel computer skills. Essential Skills: Requires product knowledge, patience, and attention to detail. Requires active listening and problem-solving skills. Be able to use positive language and manage customer expectations. Job requires the ability to clearly organize and categorize work priorities to complete work. Requires excellent communication skills. Requires the repeated and coordinated use of your hands, wrists, and fingers to use a computer keyboard, and other small handheld tools. Working Conditions While performing the duties of this job, the employee is constantly required to sit for long periods. Employees must be able to lift objects approximately up to 25lbs. Specific vision abilities required by this job include close vision, peripheral vision, depth perception, and the ability to adjust focus. Must be able to tolerate moderate to high noise levels in a warehouse environment. Office and outside environmental conditions are found in the warehouse, hot in the summer, cold in the winter. Individuals may need to walk for an extensive period while working and walking the facilities; to reach over shoulder heights; bend or stoop below the waist; repetitive wrist, hand, or finger movement.
    $28k-36k yearly est. 59d ago
  • Extreme Data , Cassandra

    Sonsoft 3.7company rating

    Front desk clerk job in Irving, TX

    Sonsoft , Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. Sonsoft Inc. is growing at a steady pace specializing in the fields of Software Development, Software Consultancy and Information Technology Enabled Services. Job Description Preferred • At least 4-5 years of hands-on experience in Cassandra with advanced level expertise. Good support working knowledge in Couchbase, STORM,SOLR, Kafka • UNIX\Linux scripting knowledge is a MUST • Good working experience in core JAVA is a MUST • Working knowledge on Hadoop architecture, Pig and Hive scripting Preferred • Experience in Cassandra on upgrade and cluster maintenance • Ability to work in team in diverse/ multiple stakeholder environment Analytical skills • Experience to Retail, CPG domain • Analytical skills • Experience and desire to work in a management consulting environment that requires regular travel Qualifications Qualifications Basic • Bachelor's degree or foreign equivalent required. Will also consider one year of relevant work experience in lieu of every year of education • At least 6-8+ years of experience in Big Data advance analytics platform\environment Additional Information ** U.S. citizens and those authorized to work in the U.S. are encouraged to apply . We are unable to sponsor at this time. Note:- This is a Full-Time Permanent job opportunity for you. Only US Citizen, Green Card Holder, GC-EAD, H4-EAD & L2-EAD can apply. No OPT-EAD, TN Visa & H1B Consultants please. Please mention your Visa Status in your email or resume.
    $66k-83k yearly est. 60d+ ago
  • Front Desk Agent- Weekly Pay!

    NFC Amenity Management 3.8company rating

    Front desk clerk job in Dallas, TX

    [For best results, please make sure that your resume is up to date with your current contact information; and that you submit an application with your resume. When given the choice, please Opt In for text messages. It's a critical way for us to send you instructions and assistance throughout the process.] The pay is $17.00 per hour for part-time shifts. WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio representing 350+ of the top brands in luxury residential and hotels across 30 markets in the U.S. A typical day at one of our front desks As an NFC Amenity Front Desk Associate, you get to work at some of the most exclusive addresses in the area, where you are the first person residents (and their guests) interact with when they come home. Our Front Desk Associates are the heart" of the property and are adored by our residents. After warmly welcoming them home, you will monitor the lobby and handle incoming calls, requests, and package and food deliveries. Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation. Here are just a few other responsibilities you will have throughout your day: You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents and guests. Follow property-specific systems to receive and sign for deliveries, ensuring efficient delivery to residents. Facilitate contractor arrivals and departures, as well as visits from realtors, prospective homebuyers, and renters. Advise and remind residents and guests of any appropriate rules and regulations established by the property management. Follow all property procedures for resident, guest, and vendor access. Promptly answer and complete all resident requests, phone calls, questions, or concerns. Look sharp in your supplied uniform. Enjoy interacting with the residents. We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential! Check out our website at nfcam.com and join our Social Networks: ***************************************************** https://www.facebook.com/pg/NFC-Amenity-Management-***********77743/posts/?ref=page_internal ******************************************************* Benefits Weekly Pay! Paid training. A long list of discounts and benefits is available to all employees. Cellphone and other reimbursements are available for some applicable positions. State-required healthcare benefits are available to qualifying employees in applicable areas. Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas. Start earning generous paid time off on your first day. Career Development: We have many training courses in our NFC University that you can take to further your career while working with us. Short-term disability income is offered to qualifying employees in applicable areas. We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. If we don't contact you right away, we'll have your information on file for our next round of interviews, so you only need to apply once. All employees must be legally allowed to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status. The pay is $17 per hour at the time of this ad. Historically, it pays $17-$18 per hour.
    $17-18 hourly 60d+ ago
  • Data Entry

    Remote Jobs Solutions

    Front desk clerk job in Dallas, TX

    Need a dependable individual to help with Data Entry for contracting company: LOCAL RESIDENCY REQUIRED.. This is NOT a remote position, you must be able to come in to our office. Must have basic computer skills Familiar with Microsoft Office Be Very organized -- detail-oriented Bilingual is helpful Dispatch experience is a plus for this position. This is a part time position that will average about 30 hrs per week.. $16.00 per hour. Must have a clean criminal record.. no felonies in the past 10 years no misdemeanors in the past 5 years. If interested, send us your resume so that we can set up an interview... Principals only. Recruiters, please don't contact this job poster. do NOT contact us with unsolicited services or offers
    $16 hourly 60d+ ago
  • Front Desk + Night Auditor | Holiday Inn Express Dallas Market Center | Dallas, TX

    PM New 2.8company rating

    Front desk clerk job in Dallas, TX

    You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Are you happy, outgoing and wear a perma-smile? Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you'll be making sure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you'll play a huge role in this. We are looking to you to OWN the front desk area. Here are a few of the other tasks that will keep you busy on a daily basis: Full time position working 3 evening shifts and 2 night audit shifts Attendance and punctuality upholds productivity for our team to be successful. Our fast-paced environment requires that you communicate clearly and demonstrate a high level of professionalism. You should be passionate about providing exceptional customer service and rolling with the punches. You will have excellent knowledge of the local happenings in the restaurants, entertainment, and sporting events and be eager to share this information with our guests. You'll know how to handle cash responsibly and reliably, and use the tools of the trade: computers, databases, and property management systems to efficiently handle the technical side of the job. Where You've Been: We're looking for someone with a High School diploma (or equivalent) and preferably three to six months of related experience. But most importantly you must be a people-person! You will need to interact with all hotel guests and team members in a polite and positive manner at all times, fulfilling requests (even challenging ones) in a timely manner. If you don't work well under pressure, this won't be a great fit. When You're Here: Sometimes you'll be behind the desk-but also be prepared to move around because more than half of the time you will be standing/sitting, carrying/lifting up to 50 pounds, walking, bending/twisting, climbing stairs and more. You also must be able to accommodate varying schedules including nights, weekends and holidays. But wait, there's a great upside: in exchange for your flexibility, we offer excellent pay, hotel discounts, and the opportunity to be part of an anything-but-standard growing hotel company.
    $25k-32k yearly est. 12d ago
  • Overnight Front Desk Agent (full-time)

    Virgin Hotels Central Services LLC 4.1company rating

    Front desk clerk job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with “We love what we do and what we do is important.” Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide “out of this world” customer service experience for our guests Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. Maintain the Virgin “Tone of Voice,” Culture & level of standards set forth by the management team. Maintain complete knowledge of the following at all times: Hotel features/services, hours of operation. All room types, numbers, layout, décor, appointments & location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled daily group activities. Use excellent communication skills with guests, staff including verbal, written and body language. Learn and retain knowledge of all front office technical systems Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. Adhere to the following cashiering procedures: Process allowances Make change for guests Post charges Settle Room accounts Run closing reports Count bank at end of shift Complete designated cashier reports Drop Receipts Secure Bank Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies. Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. Be able to communicate timely and in a responsive manner via digital device. Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service. Be creative and think outside the box to create memorable experiences for our guests. Work well on a team or independently while being accountable for work performed. Take, record and relay messages accurately, completely and legibly. Complete all items on the shift checklist. Adhere to security procedures to ensure our guest's safety. Handle all issues and concerns on the overnight shift and keep proper documentation of all important events. Be a team player! Highly organized, anticipating needs and over delivering wherever possible. Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… Ability to work overnight hours (11pm-7:30am) Ability to work on weekends and holidays Stand for periods of 8-10 hours Input and access data in various computer systems. Understand guest inquiries and provide clear, concise responses. Work with others like a rock star, while constantly advocating for your guests. Communicate clearly in verbal and written English. Work cohesively with other departments and co-workers as part of a team. Focus attention on details. Maintain confidentiality of all guests and hotel information. Maintain a neat, clean and well-groomed appearance per hotel standards. Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties. Adhere to hotel policies including but not limited to attendance, safety, behavior. #LI-onsite
    $24k-28k yearly est. Auto-Apply 13d ago
  • Front Desk Agent

    Aloft Frisco 4.2company rating

    Front desk clerk job in Frisco, TX

    Be the first impression that makes every stay unforgettable. At Aloft Frisco, we create an energetic, fun, and welcoming environment where our guests can connect, relax, and recharge. As part of the Avion Hospitality family, we're looking for a Front Desk Agent who is passionate about delivering exceptional service, thrives in a fast-paced environment, and loves being the person who brightens someone's day from the moment they walk through the door. If you're friendly, proactive, and love solving problems with a smile-this role is for you. What You'll Do Greet and welcome guests with energy and warmth, ensuring a smooth and friendly check-in and check-out experience. Handle guest reservations, modifications, and hotel information requests with accuracy and efficiency. Serve as the go-to resource for local recommendations, transportation, dining, entertainment, and hotel amenities. Maintain operation of the switchboard and communication systems and respond professionally to guest needs. Manage guest accounts, billing, and room assignments quickly and accurately. Communicate effectively with all departments to support guest requests and seamless service delivery. Assist with arrivals, packages, amenities, luggage, and other guest needs when required. Stay knowledgeable about hotel services, promotions, local events, and special packages. Support a clean and organized front desk workspace and help maintain safety and cleanliness throughout the property. Uphold Avion Hospitality brand standards, policies, uniform guidelines, and service expectations. Maintain regular attendance and a flexible schedule that may include nights, weekends, and holidays. Join the Aloft Experience We're not your traditional hotel-and we're looking for people who want more than a job. At Aloft Frisco, you're part of creating an environment where guests feel inspired, connected, and cared for. Bring your personality, your passion for people, and your commitment to service excellence-and we'll give you a place to grow. Requirements What You'll Bring High school diploma or equivalent required; hospitality or customer-service experience preferred. Positive, upbeat personality with strong communication and interpersonal skills. Ability to multitask, stay calm under pressure, and solve problems quickly and professionally. Confidence using computers, Microsoft Office, and hotel systems (training provided). Comfortable working in a fast-paced, team-oriented environment. Ability to handle basic math and financial transactions accurately. Ability to read, write, and understand short instructions, memos, and correspondence. Willingness to support a flexible schedule based on business needs. Physical & Scheduling Requirements May require long periods of standing and light lifting (up to 20 lbs) Ability to work varied shifts including evenings, nights, weekends, and holidays
    $25k-31k yearly est. 25d ago
  • Front Desk Agent

    Springhill Suites McKinney

    Front desk clerk job in McKinney, TX

    Raines Co. - Your Future is Now! The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world's leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate. We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company. Essential Job Functions Ensures Outstanding customer service at all times Maintains a friendly, professional, cheerful, and courteous demeanor at all times Accurately answers inquiries from potential guests and accepts hotel reservations Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion Uses suggestive selling techniques to sell room nights, increase occupancy and revenue Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service Allocates rooms to expected arrivals after checking the guests preferences and special requests Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.) Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner Cross checks all billing instructions to ensure they are correctly updated Handles group arrivals and pre-registers each guest Ensures payments are made or on file for each guest and that billing is routed for groups correctly Completes cash transactions and maintains full responsibility for personal bank Ensures Front desk log (book or system) is read and updated Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD Assists all departments in servicing the guests especially during high volume periods Attends meetings as required Experience and Education: Experience in customer service, forward-facing, or other guest-related positions Experience in the hospitality industry, hotels, restaurants or similar in various roles preferred Proficient in Microsoft 365 or similar computer applications Minimum High school diploma, GED or equivalent Raines is proud to be an Equal Opportunity Employer We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws. This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Pre-employment background check required. EEO/D/V Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.
    $23k-29k yearly est. 24d ago
  • Front Desk Agent- Le Meridien Fort Worth

    Huntremotely

    Front desk clerk job in Fort Worth, TX

    What you will be doing Greet guests with a warm and professional demeanor, creating a positive first impression. Efficiently register guests upon arrival, verifying identification and processing payments according to hotel policies. Assign rooms based on reservations and guest preferences (when possible). Issue room keys/access cards and explain hotel amenities and services (Wi-Fi access, restaurant hours, etc.). Address guest inquiries and requests promptly and professionally, offering local recommendations and resolving any issues that may arise. Manage cash drawers, ensuring accurate financial transactions and following proper security protocols. Maintain a clean and organized front desk area, ensuring a professional appearance. Complete necessary paperwork and maintain accurate guest records within the hotel's Property Management System (PMS). Collaborate effectively with housekeeping, maintenance, and other departments to ensure a seamless guest experience. May be required to answer phones, take messages, and assist with wake-up calls. Uphold all company policies and procedures, ensuring guest safety and security.
    $23k-29k yearly est. 2d ago
  • Front Desk Agent

    Lexima

    Front desk clerk job in Fort Worth, TX

    Home2 Suites is looking for a Front Desk Agent that will be responsible for providing attentive, courteous and efficient service to all guests prior to arrival and throughout their stay, while maximizing suite revenue and occupancy. Responsibilities Provide attentive, courteous and efficient service to all guests prior to arrival and throughout their stay. Handle check-ins and check-outs in a friendly, efficient and courteous manner. Respond to all guests' requests, problems, complaints and/or accidents presented at the front desk or through reservations in an attentive, courteous and efficient manner. Follow up to ensure guest satisfaction. Answer all guest inquiries (i.e. hotel services and amenities, the area, etc.). Ensure delivery of packages, mail and messages as needed to guests. Follow all Lexima/Brand credit policies. Be aware of all rates, packages, and special promotions. Be familiar with all in house groups. Be aware of closed out and restricted dates. Obtain all necessary information when taking room reservations and follow rate quoting guidelines. Fully understand and be able to operate all relevant aspects of the front desk computer system. Focus on his/her role in contributing to guest satisfaction surveys. Demonstrate appropriate phone skills. Use Lexima/brand selling guidelines as part of the inquiry call process. Consistently perform above average in the mystery call process. Follow up on all wait list reservations. Manage suite inventory. Complete shift responsibility checklist. Keep front office area clean and organized. Comply at all times with Lexima/Brand compliance standards and regulations to encourage safe and efficient hotel operations Participate in all-employee meetings, events and other functions required by management. Be familiar with all Lexima/Brand policies and hotel rules, as well as hotel terminology. Develop full understanding of hotel amenities and services. Understand emergency procedures and be prepared to help when necessary. Operate radios efficiently and professionally in communicating with the hotel staff. Ensure correct and accurate cash handling while at the front desk. Use proper radio etiquette when communicating with other employees. Perform any other duties as requested by management. Qualifications High school diploma or equivalent required. A degree with an emphasis in Hotel Management, Hospitality Management and/or related fields preferred. Previous hospitality experience preferred. Knowledge of accounting principles. Experience handling cash, accounting procedures and general administrative tasks. Must have the ability to assimilate complex information and data from disparate sources and consider, adjust, or modify to meet the constraints of the particular need. Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. Must work well in stressful, high pressure situations. Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by clients, guests and co-workers. Must be effective in handling problems in the workplace, including anticipation, preventing, identifying and solving problems as necessary. Must maintain composure and objectivity under pressure. Effective oral and written communication skills. Weekends and Holidays are required. Must have a valid driver's license. Must be fluent in English. Physical Requirements Frequently required to stand, walk, sit, use hands to handle or feel objects, tools or controls, reach with hands and arms, climb stairs, balance, stoop, kneel, crouch, crawl, talk, or hear. Occasionally lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to stand during the entire shift. Reasonable accommodations may be made to enable individuals with disabilities to perform the requirements of this position if such accommodations do not create an undue hardship for the company. Lexima is an EEO Employer - M/F/Disability/Protected Veteran Status View all jobs at this company
    $23k-29k yearly est. 5d ago
  • Mail Processor (Part-Time) - State National

    Markel Corporation 4.8company rating

    Front desk clerk job in Bedford, TX

    What part will you play? If you're looking for a place where you can make a meaningful difference, you've found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you'll find your fit amongst our global community of optimists and problem-solvers. We're always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! A Mailroom Processor is responsible for handling and processing all company mail. Incumbents in this position are expected to accurately sort and distribute incoming mail and prepare outgoing mail with an emphasis on turning around all mail relating to the National Service Center at a quicker pace. Essential Functions: * Receives all incoming mail, interdepartmental mail, memos etc: sorts and distributes according to appropriate destination and within timeliness guidelines. * Picks up, sorts and prepares all outbound mail with appropriate postage. * Runs folder/insert equipment for all notices and policies in preparation for mailing. * Completes the filing and archiving of account documentation as required. * Prepare overnight packages as specified by user department for a variety of carriers. Additional Responsibilities: * Assist Supervisor in the general maintenance of the facility as directed Knowledge/Skills/Abilities: * Must have good oral communication skills * Good organization skills * Ability to complete tasks in timely manner * Knowledge of administrative and clerical procedures and systems Education/Experience: * High school Diploma or equivalent required * Prior experience in a similar environment preferred with experience and knowledge of postal equipment operation. * Requires current drivers license, and good driving record with the ability to meet company insurance requirements * US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Work Conditions: * Ability to lift up to 50 pounds required Machinery and Equipment to be operated: * Standard office equipment: computers, printers, phones, fax machine, and copier Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. * Markel offers hybrid working schedules of 3 days in the office and 2 days remote. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. The base salary offered for the successful candidate will be based on compensable factors such as job-relevant education, job-relevant experience, training, licensure, demonstrated competencies, geographic location, and other factors. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Group Careers. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE - MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We're all about people | We win together | We strive for better We enjoy the everyday | We think further What's in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. * We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees' needs at all stages of life. * All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. * We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose 'Apply Now' to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: * All legitimate job postings with Markel will be posted on Markel Careers. No other URL should be trusted for job postings. * All legitimate communications with Markel recruiters will come from Markel.com email addresses. We would also ask that you please report any job employment scams related to Markel to ***********************. Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the ***********************. No agencies please.
    $29k-34k yearly est. Auto-Apply 7d ago
  • Front Desk Receptionist

    Insight Global

    Front desk clerk job in Dallas, TX

    A client of Insight global is seeking a polished front desk receptionist to be the first point of contact for their office. This role requires someone with experience in high-end environments who is confident engaging with high-net-worth individuals. Details on-site in Dallas, 5 days/week Professional, welcoming presence at the front desk Strong communication & interpersonal skills Qualifications Front desk reception experience in a luxury service environment Experience working with HNW individuals
    $25k-32k yearly est. 5d ago
  • Receptionist

    International Leadership of Texas 4.3company rating

    Front desk clerk job in Fort Worth, TX

    Primary Purpose: Under close supervision provide reception and clerical assistance for the efficient operation of the campus office. Qualifications: Education/Certification: • High school diploma or GED Special Knowledge/Skills: • Proficient keyboarding skills • Effective organization, communication, and interpersonal skills • Ability to understand and follow detailed written and verbal instructions • Ability to operate multi-line phone system • Bilingual Spanish, preferred Experience: • Previous clerical experience in office setting Major Responsibilities and Duties: Reception and Phones 1. Receive and direct incoming calls, take reliable messages, and route to appropriate staff. 2. Greet and direct campus visitors. 3. Represent ILTexas in a professional and welcoming way to all internal and external stakeholders. 4. Ensure campus safety by utilization of Raptor, visitor logs, and visitor passes. 5. Assist parents in checking students in and out of school. 6. Assist with the receipt and distribution of student materials, including homework requests. 7. Receive, sort, and distribute mail, messages, documents, and other deliveries. Other 8. Provide clerical assistance as needed including assisting with the scheduling of appointments. 9. Compile, maintain, and file all reports, records, and other documents as required. 10. Assist with all front office duties as needed. 11. Provides back up for campus attendance clerk. 12. Maintain confidentiality. Additional Duties: 13. Any and all other duties as assigned by immediate supervisor. Supervisory Responsibilities: None. Mental Demands/Physical Demands/Environmental Factors: Tools/Equipment Used: Multi-line phone system; standard office equipment including personal computer and peripherals. Posture: Prolonged sitting; occasional bending/stooping, pushing/pulling, and twisting Motion: Repetitive hand motions; frequent keyboarding and use of mouse; occasional reaching Lifting: Occasional light lifting and carrying (less than 15 pounds) Environment: May work prolonged or irregular hours Mental Demands: Work with frequent interruptions; maintain emotional control under stress
    $24k-30k yearly est. 4d ago
  • Overnight Front Desk Agent (full-time)

    Virgin Hotels 4.1company rating

    Front desk clerk job in Dallas, TX

    Who we are: We love what we do and what we do is important! We believe that everyone should leave feeling better this means not just our guests, but also our teammates. Everyone should go home feeling better because they learned something new, or had fun working that day. Therefore, we hire unique individuals who work together to create amazing experiences for our guests. We recognize that every member of the team contributes to the success of the whole hotel. No-one is more important than anyone else, and unless we are in it together, we can't create that special experience for our guest. Your mission: Should you choose to accept it… We want someone who thinks outside the box. Our Belief Statement starts with "We love what we do and what we do is important." Every single teammate in our hotel is valued and we expect our guests to feel the same way. This isn't a walk in the park, but if you are passionate about people, share our quirky sense of humor, and are able to see beyond the traditional scope of checking in and out, then this just might be the right role for you. We aim to deliver outstanding guest service to our guests and the team by offering timely, efficient, knowledgeable, warm and truly remarkable service. We achieve that magical environment by assisting our guests with their check-in & check-out process while engaging them with our personalized service. Enthusiastically using our talents to sell our experience to our guests. Greeting each and every guest with an authentic and warm approach. Making sure the night audit system process is run successfully and proper reports are distributed. Being fully informed of hotel & city events to be a source of information for our guests. Using tact and creativity to handle each guest concern to make sure everyone leaves our hotel feeling better. Acting as the point person for guests and staff overnight. The Nitty-Gritty: What exactly you will be doing… In helping you understand your role in working for a world class organization, the following is a list of your essential job responsibilities. Please keep in mind that this list is not all inclusive and that you may be asked to perform other job tasks by your supervisors/managers not listed below in the constant quest to provide "out of this world" customer service experience for our guests * Learn and retain complete knowledge of front office procedures and comply with all policies and procedures. * Maintain the Virgin "Tone of Voice," Culture & level of standards set forth by the management team. * Maintain complete knowledge of the following at all times: * Hotel features/services, hours of operation. * All room types, numbers, layout, décor, appointments & location. * All room rates, special packages and promotions. * Daily house count and expected arrivals/departures. * Room availability status for any given day. * Scheduled daily group activities. * Use excellent communication skills with guests, staff including verbal, written and body language. * Learn and retain knowledge of all front office technical systems * Assist and process check-in & check-outs for our guests in accordance with their preference (traditional, kiosk, iPad). * Process guest accounts by presenting folios to guests when requested, resolving any disputed charges & settling accounts by following accounting procedures. * Adhere to the following cashiering procedures: * Process allowances * Make change for guests * Post charges * Settle Room accounts * Run closing reports * Count bank at end of shift * Complete designated cashier reports * Drop Receipts * Secure Bank * Maintain a clean, hygienic and organized work environment. Set up work station with necessary supplies. * Obtain an assigned bank and ensure accuracy of contracted monies. Keep bank secure at all times. * Be able to communicate timely and in a responsive manner via digital device. * Manage The Know program to ensure guest profile information is relevant and it is being utilized to dazzle our guests during their stay. * Ensure all guests questions & requests are completed & followed up on while executing fabulous guest service. * Be creative and think outside the box to create memorable experiences for our guests. * Work well on a team or independently while being accountable for work performed. * Take, record and relay messages accurately, completely and legibly. * Complete all items on the shift checklist. * Adhere to security procedures to ensure our guest's safety. * Handle all issues and concerns on the overnight shift and keep proper documentation of all important events. * Be a team player! * Highly organized, anticipating needs and over delivering wherever possible. * Must be enthusiastic, passionate and possess a wicked sense of humor! No wallflowers permitted! What qualities are we looking for? You got skills? If you are able to perform the following, then you have come to the right place… * Ability to work overnight hours (11pm-7:30am) * Ability to work on weekends and holidays * Stand for periods of 8-10 hours * Input and access data in various computer systems. * Understand guest inquiries and provide clear, concise responses. * Work with others like a rock star, while constantly advocating for your guests. * Communicate clearly in verbal and written English. * Work cohesively with other departments and co-workers as part of a team. * Focus attention on details. * Maintain confidentiality of all guests and hotel information. * Maintain a neat, clean and well-groomed appearance per hotel standards. * Bend, squat and stretch in areas of limited space to perform cleaning, organization and other duties. * Adhere to hotel policies including but not limited to attendance, safety, behavior. #LI-onsite
    $24k-28k yearly est. 12d ago

Learn more about front desk clerk jobs

How much does a front desk clerk earn in Colleyville, TX?

The average front desk clerk in Colleyville, TX earns between $21,000 and $32,000 annually. This compares to the national average front desk clerk range of $21,000 to $33,000.

Average front desk clerk salary in Colleyville, TX

$26,000
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