Records Clerk
Front desk clerk job in Chicago, IL
Job Title: Academic Transcript Clerk
Industry: Education / Academic Administration
Compensation: $20 - $22/hour
Work Schedule: Part-time, 100% on-site (approx. 20-25 hours per week; 2-3 days on-site)
Benefits: This position is eligible for medical, dental, vision, and 401(k).
About Our Client:
Addison Group is hiring for our client, an established institution in the higher education space. They are seeking additional support during a busy period and offer a collaborative, student-focused environment.
Job Description:
Our client is looking for a detail-oriented Academic Transcript Clerk to assist with reviewing, fulfilling, and maintaining student transcript requests. This role supports the registrar function and ensures accuracy, compliance, and smooth workflow within the transcript processing system.
Key Responsibilities:
Review incoming transcript requests and identify files requiring manual processing.
Access student records within the student information system and attach appropriate documents to each request.
Keep the transcript workflow organized and up-to-date following established procedures.
Assist with correcting or updating student records in the system as needed.
Support general registrar operations and complete additional tasks assigned by the team.
Qualifications:
Hands-on experience with Parchment transcript order fulfillment required.
Working knowledge of FERPA guidelines.
Strong attention to detail and accuracy when handling student data.
Ability to work independently and manage tasks within defined timelines.
Prior experience within a higher education or registrar environment preferred.
Additional Details:
Immediate start; 2-3 month contract.
Standard business-hour schedule; approx. 20-25 hours per week on-site.
Business casual environment.
Perks:
Consistent part-time schedule.
Opportunity to gain valuable higher education/registrar experience.
On-site role in a collaborative academic setting.
Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.
Hotel Clerk I
Front desk clerk job in Michigan City, IN
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Operate hotel reservation system (LMS) and access computerized Casino Management (CMS) tracking system with the use of the Revenue Management System (ARMS) to make reservations for customers. Work with Marketing on special event reservations. Greet hotel guests and perform check-in and check-out procedures.
Greet hotel guests.
Communicate with Executive Hosts regarding hotel stays.
Assist Marketing Dept. and Player Dept. in making reservations for special events, gaming tournaments and parties.
Assist Food & Beverage Dept. with reservations for food outlets.
Access LMS, HotSOS, and CMS systems and be able to make informed decisions regarding comped, discounted and full rate rooms for hotel guests.
Possess knowledge of rates, room types, room availability, hotel policies and procedures.
Answer and accurately direct incoming phone calls through the property's telephone system.
Accurately record and distribute messages as needed.
Using the public address system, page and make announcements as appropriate.
Screen calls for staff as requested.
Provide accurate information regarding the property, the company, events, promotions, etc.
Respond to emergency calls/situations according to established protocol.
Answer any questions guests may have regarding hotel, casino and community.
Check guests into the hotel while verifying reservation information
Check guests out of hotel and assure billing is accurate
Provide exceptional guest service
Other duties as assigned by management.
Qualifications
Must have ability to add, subtract, and audit accounts.
Must be able to handle money accurately and follow established procedures.
Able to operate the LMS, CMS, and RMS computer systems and read computer screens.
Type accurately on a computer keyboard.
Possess knowledge of credit card transactions using electronic draft system.
Must be able to obtain/maintain any necessary certifications and/or licenses as required by local gaming regulations.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
AI Data Strategy Internship
Front desk clerk job in Chicago, IL
Chicago Based, no relocation support; We are looking to fill this role ASAP
*This role is intended to be converted to a full-time position for the right candidate.
*No ChatGPT during interview
The AI Data Strategy Intern will play a key role in advancing data-driven decision-making processes while contributing to the development of AI models and supporting and enhancing the organization's AI environment. Reporting to the Director of Data Strategy, the intern will work with diverse datasets, explore their sources, and utilize the Datawarehouse for data extraction, transformation, and analysis. This role offers an excellent opportunity to gain hands-on experience in AI and data analytics while supporting the mission to strengthen faith communities and make a meaningful impact.
Essential Functions & Job Performance Criteria
Analyze donor data to uncover insights and patterns.
Utilize SQL to cleanse, transform, and extract donor information.
Assist in developing and maintaining fundraising performance reports using Power BI.
Contribute to the development, maintenance, and optimization of AI models to support predictive fundraising outcomes and other organizational initiatives.
Support and enhance the organization's AI environment, ensuring its effective use in analytics and decision-making.
Perform data management tasks such as deduplication, migration, and addressing data integrity issues.
Adhere to security standards and protocols in handling donor information.
Troubleshoot and resolve data-related challenges effectively.
Identify opportunities for process enhancement and efficiency within fundraising operations.
Assist with other duties as needed to support fundraising and AI-related initiatives.
Qualifications
Pursuing or holding a bachelor's degree in Data Science, Computer Science, or Engineering
Proficiency in data structures and SQL, with strong data manipulation skills.
Familiarity with data analytics concepts and AI/ML fundamentals.
Interest in AI development and its applications.
Strong problem-solving skills with a technical mindset.
Ability to communicate analysis results to both technical and non-technical audiences.
Demonstrates a growth mindset and a positive attitude.
Interest in working with data for performance measurement, decision-making, and AI applications.
Ability to collaborate effectively in a team-oriented, fast-paced environment at our downtown Chicago location.
Strong organizational and prioritization skills.
Capacity to work independently while maintaining open communication.
Self-motivated with excellent organizational abilities.
Demonstrates personal integrity, credibility, and a dedication to the organization's mission.
Appreciation for and understanding of the teachings and traditions of the Roman Catholic Church.
A passion for your field and a sense of humor.
Full time position but part time optional if need be (students only)
Stop Loss Claims Clerk
Front desk clerk job in Oakbrook Terrace, IL
Claims Clerk
Full TimeSME/Specialist
Oakbrook Terrace, IL, US
Salary Range:$50,500.00 To $57,500.00 Annually
The Claims Clerk will be responsible for accurate, timely screening and distribution of incoming electronic claims correspondence. This role will aid the Analysts in timely processing of the claims and help secure a manageable turnaround time for the entire Claims Department. This position will report to the Claims Manager.
Essential Elements
Manage the Secure File Transfer Portal (SFTP) site ensure all reporting received is processed in a timely manner
Download and pivot reports from Power BI, to locate all possible medical and prescription claims.
Identify and review claims data ensuring data integrity
Distributing claim requests for processing
Convert the PDF claims received into an Excel Template for the Claims Analyst to upload and process
Additional duties as assigned
Requirements
Education and Certifications
Associates degree or commensurate experience required
Experience
Excel, Microsoft Office Suite, Power BI, Clerical functions
Travel Required
May need to travel to the home office quarterly
Hybrid workplace
Data Representative
Front desk clerk job in Schaumburg, IL
Apply now: CS Data Representative, location is Onsite (Schaumburg, IL). The start date is January 12th for this Contract-to-hire position.
Job Title: CS Data Representative
Start Date Is: January 12th
Duration: Contract-to-hire
Compensation Range: $18-$20/hr W2
Job Description:
Support the client's customer service and order-processing operations by completing accurate data entry, case management, and basic technical troubleshooting.
Day-to-Day Responsibilities:
Process order entry and update customer records accurately
Manage customer cases and tickets, including email-based support
Perform basic system troubleshooting (login issues, browser/cache, MFA, connectivity)
Navigate shared folders, downloads, recent files, and Windows directories
Complete data entry tasks using Excel, Google Sheets, and internal systems
Utilize Microsoft Word, Outlook, Teams, and SharePoint daily
Support customer service workflows with clear, professional written communication
Work onsite full-time and maintain required training and shift schedules
Requirements:
Must-Haves:
Experience in order entry, data entry, billing support, accounting clerk functions, or customer service involving order processing
Strong typing skills (50+ WPM with accuracy)
Proficiency with Microsoft Office Suite (Word, Excel, Outlook, Teams, SharePoint)
Ability to use filters, reference cells, manipulate tables, and handle basic data tasks
Basic computer troubleshooting skills
Strong Windows navigation and file-management capabilities
Basic math skills (discounts, percentages)
Ability to work onsite full-time and commit to the training + late-shift schedule
Nice-to-Haves:
Experience with Salesforce or ticketing systems
Prior help desk or Level 1 support experience
Case management experience with rapid system-learning ability
Customer email-support experience requiring strong writing skills
Benefits:
This role is eligible to enroll in both Mondo's health insurance plan and retirement plan. Mondo defers to the applicable State or local law for paid sick leave eligibility
Front Desk Administrator
Front desk clerk job in Chicago, IL
@properties currently has the opportunity to add a Front Desk Administrator to our team at our Gold Coast location in Chicago. This role is fully on-site.
The Front Desk Admin serves as the first point of contact by operating a multi-line phone system, greeting and assisting visitors, and providing general administrative support to the office team.
Job Duties:
Welcomes on-site visitors, determines nature of business, and announces visitors to appropriate personnel
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department
Answers questions about organization and provides callers with address, directions, and other information as necessary
Perform basic searches, updates and audits in the Multiple Listing Service (MLS)
Work on specific projects assigned weekly, monthly and quarterly.
Create recruiting packets, listing/buyer packets, and update form drawers
Create and maintain schedules
Supports Agents by answering questions and providing training relating to technology and communicating office procedure information. Provides information about MLS, rentals and tenant screening, marketing, IT and directingagents to appropriate department when needed
Receives, sorts, and routes mail, maintains and routes publications while communicating with the messenger service, coordinate inter-office deliveries
Maintains fax machines,assists users, sends faxes, and retrieves and routes incomingfaxes
Performs other clerical dutiesas needed, maintaining files, photocopying, scanningand collating
Order office and kitchen supplies
Performs daily cleaning duties throughout office, including kitchen and bathrooms
Restocking supplies throughout the office and taking weekly inventory
Other duties and projects as assigned
Compensation: The base pay range for this position is $20/hour; however, base pay offered may vary depending on job-related knowledge, skills, experience and market location. Bonuses may be provided as part of the compensation package, in addition to a full range of benefits.
Administrative Assistant/Data Entry
Front desk clerk job in Addison, IL
We are looking for a detail-oriented individual to join our team. This role involves regular data entry tasks, including entering recipes, production numbers, and other information into Excel spreadsheets. Familiarity with Microsoft Word is also required to assist with creating and updating spec sheets.
Requirements:
Proficiency in Excel and Microsoft Office
Ability to accurately enter and manage data
Willingness to assist with additional tasks as needed
Strong communication skills (bilingual is a plus)
We are seeking someone organized, reliable, and ready to contribute to a dynamic team environment.
About Trova Advisory Group
Trova Advisory Group specializes in delivering a comprehensive array of staffing solutions tailored to meet the diverse needs of businesses across various sectors. Our expertise spans clerical, administrative, financial, and professional roles, offered through flexible arrangements including temporary placements, temp-to-hire options, and direct hire services. With a keen understanding of the dynamic demands of today's workforce landscape, we pride ourselves on providing top-tier talent solutions that empower organizations to thrive and succeed in a competitive market environment.
Trova Advisory Group is proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, genetic information, disability status, protected veteran status, or any other legally protected characteristic or group status.
We are committed to creating a culturally diverse and inclusive workplace where individuals of all abilities are welcomed and supported. If you require a reasonable accommodation during the application or interview process, please contact us at *****************. Include the nature of your request and your contact information, and we will be happy to assist you.
Trova Advisory Group offers a comprehensive benefits package offering Medical, and Dental benefit options to all eligible employees.
Front Desk Agent
Front desk clerk job in Chicago, IL
Business Unit: The Peninsula Chicago The Peninsula Chicago is seeking an Agent to join our Rooms Division team and be an integral part of our guest-focused service. * Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago.
* Grow within a diverse multi-outlet property.
* Exceptional health benefits package and 401(k) with company match.
Key Accountabilities:
* Ensure proper operation of all responsibilities of Front Desk operations
* Knowledgeable and fully adheres to both Peninsula and Forbes standards.
* Maintain consistency in performance in accordance with both Peninsula and Forbes standards
* Communicate with all departments to create a guest centric experience
* Be in full compliance with Head Office database requirements
* Ensure efficient operation of the Front Desk responsibilities with efficient handover
General Requirements:
* 2 years of Front Office experience in luxury property ideal
* Knowledge of PMS/Opera and some knowledge in Housekeeping department preferred
* Ability to deal with a high level of work demand and pressure, individual must have great organization skills.
* Excellent command of written and spoken English
Benefits We Offer:
* 10 vacation days per year
* 9 paid holiday days per year
* 5 Chicago Paid Sick Leave days per year
* 5 Chicago Paid Leave days per year
* Complimentary employee meals
* Discounted parking
* Discounted and complimentary room nights at The Peninsula Hotels
* 50% restaurant discount
* 50% discount on spa services
* 25% discount on spa retail
* 80% company-paid medical, dental and vision coverage
* Complimentary life insurance
* Complimentary long-term disability
* Retirement plan with 5% company match
We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $24-27 per hour.
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Nearest Major Market: Chicago
Job Segment: Housekeeping, Hotel Reception, Hospitality
Front Desk Agent
Front desk clerk job in Chicago, IL
**MUST HAVE PREVIOUS DENTAL EXPERIENCE**
We are looking for a qualified full-time Front Desk to act as the first point of contact for patients in our Dental office! The right applicant will have experience greeting patients, verifying insurance and personal information, answering questions and directing patients until they are met by the Dental Assistant. Front Desk is responsible for general administrative tasks associated with the efficient running of the office.
Responsibilities
Greet patients and check guests in according to established office protocols and verify and update patient information
Move patients through appointments as scheduled and schedule appointments ensuring patients are attended to on time
Collect payments from patients at time of treatment and Inform patients of financial treatment plan options
Manage inbound and outbound calls in a timely manner
Requirements
Previous administrative work in a dental office is required
Positive attitude and enthusiasm for the workday
Excellent customer service skills with an outgoing, people friendly personality
The ideal applicant will display and demonstrate excellent communication skills with staff and patients
Desire to learn new skills and expand your potential
Schedule is Monday - Saturday, with one day off
Compensation Package and Benefits
Compensation will be comprised of a base salary that is commensurate with experience
Full Medical Insurance with BCBS, employer pays on average 66% of premium!
Dental/Vision
Short Term and Long Term Disability Coverage
Life Insurance
401(k) with matching
Flexible Spending account
and more!
Job Type: Full-Time
Company Overview
United Dental Partners is a very fast-growing Dental Support Organization (DSO) serving multi-specialty dental practices in Chicago and Northwest Indiana. The multi-specialty dental groups we serve collectively care for children and adults and offer general, pediatric, orthodontic and oral surgery care.
We work in an energetic environment with phenomenal people who love providing fantastic care for patients and know that our ability to provide consistently great care is underpinned by the personalities and values of the people we hire.
Job Type: Full-time
Auto-ApplyFront Desk Agent/Night Audit at Super 8 Chicago
Front desk clerk job in Chicago, IL
Job Description
Super 8 Chicago in Chicago, IL is looking for one night audit to join our team. Our ideal candidate is self-driven, motivated, and engaged. Prior Hotel Front Desk Experience Required.
NIGHT AUDIT AVAILABILITY REQUIRED
Responsibilities
Check guests in/out
Make reservations
Answer phones
Laundry
Enforce policies of property
Run Audit
Qualifications
Experience in hospitality required
We are looking forward to receiving your application. Thank you.
Full-Time Hotel Arista Front Desk Agent/Greeter
Front desk clerk job in Naperville, IL
If you strive to be "The Best", we want to hear from you! Apply today at *************************** and be sure to take advantage of the $250 signing bonus we're offering for this position! *90 Day Waiting Period Applies! Department: Front Office Reports to: Front Office Manager Status: Hourly Non-Exempt Compensation Range: $18.00-19.00/hour plus gratuity, commensurate with experience and education. Age Requirements: Must be 21+ Additional Requirements: Must have valid drivers license. Must have open availability. Role Summary:
This is a dual role in which the chosen candidate will work with the Hotel Arista Front Office Team in multiple capacities, as both a Greeter and Front Desk Agent.
Front Desk Agent Responsibilities:
Acquires and relays information that personalizes the guest's stay.
Creates a ritual experience around arrival and departure.
Conducts guest registration and follows check-out procedures as outlined in the Standard Performance Procedures.
Offers the Personal Hosts business card at the end of the Welcome Ritual.
Fulfills traditional concierge and bell person roles.
Rooms the guest by:
Transporting luggage to the room
While escorting the guest make conversation and pick up clues that will personalize the guest's stay
Describe all facilities and note hours of operation
Explain feature and functions of the guest room- i.e. nightlight, iPod docking, emergency evacuation procedures, etc.
Answers Welcome Desk telephones and handles special requests, questions, complaints, and problems.
Handles guests' messages and mail (if applicable).
Utilizes the FLASH report and Outlook calendar (i.e. selling status)
Understands applicable emergency procedure and evacuation protocol
Follows credit policy and procedures of the hotel.
Be familiar with all aspects of the hotel.
Maintains close and harmonious working relationships with all hotel departments.
Maintains up-to-date knowledge of In Room Dining Menu to assist in taking orders and making suggestions to guests.
Be fluent with Opera PMS, Guest History, Reservations, Ibahn, Digital Alchemy, Microsoft Outlook, and any other pertinent hotel operational technology.
Transports guests and associates in company vehicles.
Understands applicable emergency and evacuation protocol.
Performs related duties as assigned
Greeter Responsibilities:
Welcomes the guest, assists with the guest's immediate questions, and brings luggage into the hotel.
Upon arrival, obtains the guest's name and passes it on to the Personal Host.
Remembers guest names and use them often throughout each guests' stay.
Exchanges relaxed conversation while waiting with a guest.
Provides farewell ritual as outlined in SPPs.
Facilitates traffic flow into the front door and in the driveway and calls for outside transportation if necessary.
Transports guests to local businesses and attractions in the area.
Valet parks guests' cars upon arrival and departure.
Accountable for upkeep and cleanliness of the hotel vehicles.
Examines limousines and any cars called by the hotel to make sure they are clean and up to luxury standards.
Maintains Log and write reports on any incident involving a guest, employees or property damage.
Maintains cleanliness of entrance inside and outside the hotel.
Performs related duties as assigned.
*This job description is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform.
Minimum Qualifications:
Education
High school diploma or equivalent education
Experience
Background in a luxury hospitality environment or a related field is strongly preferred, but willingness to learn the aspects of personalized and luxury service is more important.
Skills
Must possess a valid Driver's License and a clear motor vehicle record.
Neat and clean appearance.
Must be attentive, helpful, and courteous at all times.
Must have a flexible schedule and be available to work nights weekends, and Holidays
Excellent verbal and written skills
Neat and clean appearance
Ability to follow through impeccably on details.
Great enthusiasm and passion for making people happy.
Ability to work in a team environment
Physical Requirements
Must be able to walk and stand for up to 8 hours a day, with or without reasonable accommodation
Must be able to bend, stoop, squat, and stretch to fulfill job duties
Must be able to lift up to 75 lbs regularly
Benefits Offered: The employer offers the following benefits to eligible employees in this position. Waiting periods, hours requirements and shared insurance premiums will apply. Full plan descriptions and additional details will be shared at the time of offer or upon request during the interview process.
Major Medical Plans, Dental and Vision Insurance - single or family options available at employee's election
Basic Life & AD&D - 100% employer paid
Short-Term Disability - 100% employer paid
Supplemental Life, AD&D, Critical Illness, Accident and Disability - single or family options available at employee's election
401(k) Plan & Matching Program
Employee Assistance Program
Paid Leave Time (up to 40 hours/year)
Paid Time Off (PTO)
9 Paid Holidays/Year
Paid Jury Duty Time
Paid Bereavement for immediate family members
Partially-Paid Parental Leave
Hotel/Restaurant Discounts
Pet Insurance
Incentive Programs
We are an equal opportunity employer and make employment decisions without regard to age, race, religion, national origin, gender, disability, veteran status, genetic information, sexual orientation and gender identity or any other protected class. Should you accept a contingent offer with CityGate Hospitality LLC, you will be required to successfully complete various pre-employment screenings such as a criminal background report. Should you be hired as an employee of the company, you will be required to submit documentation proving eligibility to work in the United States in accordance with Federal requirements.
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the Form I-9. E-Verify Works for Everyone. For more information on E-Verify, or if you believe that your employer has violated its E-Verify responsibilities, please contact DHS.************ dhs.gov/E-Verify
Front Desk Agent at Hilton Brand Hotel
Front desk clerk job in Matteson, IL
Job DescriptionBenefits:
Competitive salary
Paid time off
Training & development
About Us: At Hilton-branded hotels within the Garnet Hotels portfolio, we believe in warm hospitality, efficiency, and creating a seamless guest experience. We manage multiple properties across the U.S. and are currently seeking a reliable, friendly, and detail-oriented Front Desk Agent to join our team and represent the front line of guest service.
Job Responsibilities:
Greet guests with professionalism and a warm, welcoming attitude
Check guests in and out using Hiltons property management system (OnQ preferred)
Handle guest requests, complaints, and room assignments
Answer phones, manage reservations, and provide information about hotel amenities
Process payments and maintain accurate records
Collaborate with housekeeping and maintenance teams for smooth operations
Uphold Hilton brand standards at all times
Requirements:
Previous front desk or hospitality experience preferred (Hilton brand experience is a plus)
Excellent communication and customer service skills
Ability to work flexible shifts, including weekends and holidays
Familiarity with front desk systems or willingness to learn
Strong attention to detail and ability to multitask
High school diploma or equivalent required
Benefits:
Competitive hourly pay
Hilton employee discounts
Career growth opportunities within Garnet Hotels
Supportive work environment
On-site training provided
Shift:
Full-time / Part-time options available
Shifts may vary (morning, evening, overnight)
To Apply:
Interested candidates may send their resume to: ***********************
Easy ApplyFront Desk Team Member
Front desk clerk job in Chicago, IL
Job Description
Our Front Desk team has an exciting opportunity for you to be on the front lines of our growing company. If you are outgoing, attentive, and enjoy being a part of a dynamic workplace, we would love to have you work with our front desk team.
About us:
Lakeshore Sport & Fitness is Chicago's #1 destination for sport, fitness, and fun. We are a diverse community of like-minded people who participate in social, instructional, and competitive sporting activities; and who seek to improve and enhance our quality of life through wellness.
As a Front Desk Team Member, you will be responsible for delivering thoughtful customer service to members and guests:
Responsibilities:
Greet members, check them in, while anticipating and exceeding their needs.
Control guest access and uphold club access and security policies.
Field membership questions, facilitate conversation, and relay member feedback to management.
Be an expert in our CRM processes and its usage.
Enter classes or services for members on provider schedules, track equipment rentals, and charge for retail items.
Process member agreements or guest waivers via email or CRM.
Assist management in various administration tasks pertaining to member services.
Qualifications:
Six months of experience in a customer service environment.
Competency in Microsoft Suite, especially Outlook and Excel.
Experience in the sport & fitness industry is a big plus.
What we provide:
Free club membership if you work at least 2 shifts a week
One-on-one training to ensure that you have practice with processes and information about policies before you are scheduled for solo shifts.
A supportive work environment with consistent access to management for questions and feedback.
50% off club services (massages, PT sessions, etc.)
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Front Desk Agent
Front desk clerk job in Elmhurst, IL
Job Description
Front Desk Agent
"Join the Atira Hotels Family and Build a Legacy of Hospitality!"
Job Details
Job Type: Part-time
Pay: $16- $17 per hour
Schedule: 8-hour shifts, Monday to Friday, Night shifts, Holidays, and Weekends
Job Overview
The Front Desk Agent is responsible for providing excellent customer service, managing reservations, and maintaining professional relationships with guests. This role involves various clerical duties and requires prompt and courteous resolution of customer inquiries and issues.
Key Responsibilities
Reservation Management:
Receive and process reservations via phone, fax, and mail.
Enter reservations into the computer system and provide additional information.
Verify pricing, discounts, and billing information, and notify customers of room features and availability.
Maintain reservation files and resolve related problems.
Understanding of basic hotel operations, including reservations, guest check-ins and check-outs, and customer service protocols.
Customer Service:
Check in and out guests efficiently.
Process customer payments and post applicable charges.
Inform customers of credit holds and conduct customer surveys.
Interact with guests regarding their stay, resolving questions, requests, and problems promptly and courteously.
Keep customers informed of company policies, procedures, and account statuses.
Professional Relations:
Maintain the company's professional reputation by providing superior customer service.
Assist and support area personnel as needed.
Coordinate with the Accounting Department regarding customer credit status.
Keep management informed of area activities and significant problems.
Effective working relations with company personnel.
Safeguard guest information, including but not limited to: Personal information, address, room numbers, credit card numbers, etc.
Perform any other tasks/duties as assigned by the manager/ supervisor.
Qualifications
Education/Certification: High school graduate or equivalent.
Experience: Customer service and data entry experience preferred.
Skills/Abilities:
Excellent communication and public relations skills.
Well organized and attentive to detail.
Willingness to assist others.
Strong typing abilities and proficiency with PC, calculator, and office equipment.
Benefits
Employee hotel room discount
Holiday pay
Paid training
Professional development assistance
WHY YOU'LL LOVE WORKING WITH US:
Unleash Your Creativity: We're all about innovation and fresh ideas. Let your imagination run wild!
Be Authentically You: Join a team that values diversity and lets you bring your whole self to work every day.
Level Up Your Career: Our fast-paced environment is perfect for those who want to advance quickly and seize new opportunities.
Feed Your Curiosity: With endless learning and development options, you can always stay one step ahead.
Prioritize Your Well-being: Start day one with fantastic benefits because your health and happiness matter to us.
If you're still with us, there's only one thing left to do: Apply now and become part of something amazing!
Diversity, Equity, Inclusion & Equal Employment Opportunity at Courtyard Elmhurst:
Courtyard Elmhurst is dedicated to creating a workplace that is inclusive, diverse, and fair for everyone. We provide equal employment opportunities to all, regardless of characteristics such as race, color, genetic information, creed, national origin, religion, sex, sexual orientation, gender identity, immigration status, ancestry, age, marital status, veteran status, or disability. Our hiring decisions are based on the needs of the business and the merits of each applicant, including their qualifications, experience, skills, availability, cooperation, and job performance.
Front Desk Agent
Front desk clerk job in Rosemont, IL
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
Salary Description 18.00/hour
Front Desk Agent
Front desk clerk job in Oak Brook, IL
TITLE: Front Desk Agent
DEPARTMENT: Rooms/Front Office
REPORTS TO: Front Desk Supervisor/Front Desk Manager
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
Salary Description 18.00/hour
Front Desk Agent Part Time
Front desk clerk job in Lisle, IL
TITLE: Front Desk Agent
DEPARTMENT: Rooms/Front Office
REPORTS TO: Front Desk Supervisor/Front Desk Manager
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 8 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
Salary Description $17.00
Front Desk Agent
Front desk clerk job in Lisle, IL
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested. Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service.
Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment.
Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive
functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular
requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local
attractions.
Book reservations for those guests who approach the Front Desk.
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can
perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work
day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
Salary Description 17.00/hourly
Front Desk Agent
Front desk clerk job in Westchester, IL
TITLE: Front Desk Agent
DEPARTMENT: Rooms/Front Office
REPORTS TO: Front Desk Supervisor/Front Desk Manager
Attend to guests' needs, including, but not limited to, registration, checkout and cashiering.
ESSENTIAL FUNCTIONS
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote the Hotel's Reward Program and provide recognition and benefits to all present members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests.
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Arrive at workplace on time in full uniform prepared with tools and all equipment needed for service. Review current day's expected arrivals and check all VIP and special request reservations to ensure that they are pre-registered, blocked properly and other departments are notified of room assignment. Review the daily room availability and inform staff. Check status of departures on a daily basis. Relay all pertinent information to front desk agents, telecommunications, the following shift supervisor, and the Front Office Manager.
Ensure all necessary reports and forms are completed daily.
SUPPORTIVE FUNCTIONS
In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the manager based upon the particular requirements of the hotel.
Assist concierge in handling mail and facsimiles and providing guest with information regarding hotel facilities and local attractions.
Book reservations for those guests who approach the Front Desk.
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS, AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Extensive knowledge of the hotel, its services and facilities.
Must have excellent customer relations skills and leadership capability.
Must be detail oriented with outstanding organizational and communication skills.
Must have excellent leadership capability and customer relations skills.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel environmental systems.
PHYSICAL DEMANDS
Must be able to stand and exert well-paced ability for up to 4 hours in length.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to exert well-paced ability in limited space.
Must be able to lift up to 15 lbs. occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and other employees.
Ability to spend extended lengths of time viewing a computer screen.
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment such as computers, printers, 10-key adding machine, electric typewriter, multi-line touch tone phone, filing cabinets, FAX machines, photocopiers, dolly and other office equipment as needed.
AVAILABILITY
This company operates seven days a week, 24 hours a day. At times it may be necessary to move you from your accustomed work day, to include Holidays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determines the amount of hours that you work.
Salary Description 17/hr
Front Desk Agent- Spark by Hilton, O'Hare
Front desk clerk job in Des Plaines, IL
Job Description
SUMMARY STATEMENT Assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible for checking guests into and out of the hotel as well as answering phone calls and customer inquiries
PRIMARY DUTIES AND ACCOUNTABILITIES
Room Assignments, Changes, and Issues
Checks guests into and out of the hotel in an accurate, speedy, and courteous manner.
Efficiently handles all payments received whether they are cash, credit card, checks, or traveler's checks. Balances/verifies all monetary transactions in the appropriate accounts.
Ensures that all hotel keys are distributed to the appropriate parties and that guest privacy is maintained.
Responsible for maintaining all documentation regarding room registration, changes, charges, credit card transactions, customer service, and maintenance issues.
Guest Service
Offers guests assistance whenever possible.
Responsible for resolving escalated customer relations issues.
Answers inquiries pertaining to hotel policies and services.
Must respond to and follow up on all guest requests to ensure customers are satisfied with the hotel's services and accommodations.
Responsible for positively representing and promoting the property.
Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
Ensures that the lobby and front desk area are clean, organized, visually appealing, and well stocked with all necessary supplies.
Properly compiles, completes, and distributes reports to all management and relevant staff.
Reports any maintenance, security, or safety issues to the appropriate staff.
SKILLS, EDUCATIONAL BACKGROUND, AND EXPERIENCE
High School Diploma or GED required.
Previous front desk experience is highly preferred.
Prior experience using Windows-based software including Microsoft Word, Excel, and Outlook is highly preferred.
Excellent organizational and prioritization skills.
Ability to work well and collaborate with others.
Superior customer service skills.
Excellent communication skills.
May be required to stand for an extended period of time.
Able to work holidays and weekends (Saturday and Sunday)
Job Type: Part-time/ Full-time
Pay: From $15.00 per hour
Benefits:
401(k)
Dental insurance
Employee discount
Health insurance
Life insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Holidays
2nd Shift 3p-11p
Weekends as needed
Experience:
hotel Front desk: 1 year (Required)
Shift availability:
* Morning Shift 7am-330pm
Work Location: In person
If offered, employment is contingent on cleared Background check.