Patient Authorization Coordinator
Front desk coordinator job in Memphis, TN
Responsible for obtaining re-authorization requirements for on-going coverage of durable medical equipment.
Review and obtain necessary compliance documents, medical records and prescriptions in order to submit for re-authorization.
Responsible for assisting patients in the re-authorization process
Responsible for working with sales and clinical personnel to facilitate re-authorization tasks.
Review & work pending re-authorization tasks daily
Assist in the appeals process for denied re-authorizations
Travel as needed to provider's office/clinic/hospital to obtain records for re-authorization.
Contact patients to coordinate any necessary doctor's appointments needed in order to submit re-authorization
Notify RT/Sales teams regarding non-compliance and re-authorization deadlines that are not met
Establishes and maintains effective communication and good working relationship with co-workers for the patient's benefit.
Performs other clerical tasks as needed, such as answering phones, faxing, and emailing.
Completes other duties, as assigned
Communicates appropriately and clearly to Manager/Supervisor, and other superiors. Reports all concerns or issues directly to Regional Sales Manager.
Requirements:
Learns and maintains knowledge of current patient database and billing system
Ability to understand re-authorization requirements
General knowledge of government, regulatory billing and compliance regulations/policies for Medicare, Medicare Advantage, Commercial Insurance & Medicaid
Medical Terminology background
Enough knowledge of policies and procedures to accurately answer questions from internal and external customers.
Utilizes initiative; maintains set level of productivity goals with ability to consistently and accurately
Experience:
Clinical administrative experience preferred
Two years' experience in insurance office, doctor's office, or three years' general office experience.
Skills:
Superior organizational skill.
Attention to detail and accuracy.
Ability to work as part of a health care team.
Effectively communicate with physicians, patients, insurers, colleagues and staff
Proficient in Microsoft Office, including Outlook, Word, and Excel
Medical Receptionist
Front desk coordinator job in Oxford, MS
Exciting opportunity to join North Mississippi Primary Health Care as a Full Time Medical Receptionist in Oxford! As a key member of our team, you will play a vital role in providing exceptional patient care and ensuring smooth clinic operations. Your empathetic nature and commitment to excellence will shine in this dynamic role. This position is onsite, offering a competitive pay range of $15.63-$20 per hour. Join us in upholding our core values of Integrity and providing high-quality care to our community.
You will be given great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Competitive Salary, Paid Time Off, and a quarterly bonus program. If you are a professional individual with a passion for healthcare, apply now!
Hello, we're North Mississippi Primary Health Care
NMPHC is a federally qualified health center that serves local communities with accessible and affordable health care for all!
Your day to day as a Medical Receptionist
As a new Medical Receptionist at North Mississippi Primary Health Care, you will greet patients with empathy and professionalism, schedule appointments accurately, and maintain patient records with integrity. You will assist in verifying insurance information, answering phone calls, and addressing patient inquiries promptly and courteously. Your focus on excellence will be demonstrated through attention to detail in administrative tasks and collaboration with the healthcare team.
Join our high-performance culture and contribute to providing top-notch healthcare services to our community. If you are eager to learn and grow in a fast-paced healthcare environment, this role is perfect for you!
Requirements for this Medical Receptionist job
To excel as a Medical Receptionist at North Mississippi Primary Health Care, strong communication and interpersonal skills are essential. Your ability to multitask efficiently while maintaining a warm and professional demeanor is crucial. Attention to detail and the ability to work well in a team are key to success in this role. Being empathetic and patient-centric in all interactions with patients and colleagues demonstrates your alignment with our core values.
Adaptability and a willingness to learn are traits that will help you thrive in our fast-paced healthcare environment. Join us in delivering excellence in patient care and upholding our commitment to integrity. If you are a dedicated professional ready to make a difference, apply today!
Make your move
If you think this job is a fit for what you are looking for, great! We're excited to meet you!
Front Desk Coordinator
Front desk coordinator job in Memphis, TN
Job Description
Healthcare Front Desk Coordinator
Full Time | Monday-Friday, 1 Saturday per month | 8am-5pm | Infusion Center-Based
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Privacy Policy
PATIENT ENGAGEMENT SPECIALIST
Front desk coordinator job in Memphis, TN
JOB TITLE: Patient Engagement Specialist
DEPARTMENT: Quality
REPORTS TO: Director of Population Health
FLSA STATUS: Exempt
REVISION DATES: 01/29/19
The Patient Engagement Specialist supports and participates in the Patient Centered Medical Home (PCMH) concepts of care coordination and team-based care. The Patient Engagement Specialist will assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services with the goal of increasing the likelihood of improvement to the health status of identified populations across the practice. In addition, this job is responsible for stratifying patient populations, applying the appropriate engagement tactics to support the stratified population to close care gaps, promote wellness screenings, ultimately minimizing potential health risks.
KEY RESPONSIBILITIES
Collect data on quality metrics and track as required for improvement efforts the assigned patient population listed below:
Hypertension
Diabetes
Asthma
Pediatrics
Behavioral Health
Women's Health
HIV
Dental
Participate in process/quality improvement initiatives to achieve targets as defined by organizational goals and objectives
Directs outreach to targeted patients with the goal of meeting identified goals and targets for the stratified population
Track activities, outreach efforts, and care results and tracks in appropriate database
Makes multiple attempts to reach patients in specific patient populations and sets goals within scope of the engagement process
Creates and cultivates relationships in specific patient populations
Gathers and manages quantitative and qualitative patient data using Electronic Health Records, population registries, and evidenced-based assessment tools
Provide data management, coordination, and patient outreach as needed for specific target patient populations
Use internal and external resources (such as claims, Managed Care Organization patient registries, referrals, and pharmacy data) to identify accurate, successful modes of communication with unreachable or hard-to-reach members
Respond to inquiries from the practice regarding outcomes of outreach calls to patients
Identify, document, and mitigates patient barriers to improved outcomes
Prepares and submits reports on the progress of engagement efforts as directed
Other duties as required
JOBS THIS POSITION DIRECTLY SUPERVISES
If no supervisory duties, leave blank.
POSITION REQUIREMENTS
Education: Bachelor's degree preferred
Experience:
One to two years working in a healthcare setting and working with the underserved
Working knowledge of basic medical terms
Knowledge of and use Microsoft Word and Microsoft Excel
Proficient in data management and reporting
Licenses or Certifications: Certified Medical Assistant (CMA) certification
Mental Requirements
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity
Approximate % of Time
Comments
Sitting
50%
At phone/desk/computer a great deal of time.
Standing
25%
Talking to patients and doctors
Walking
25%
Walking through the clinic to engage patients in waiting room, treatment rooms, etc… Walking to engage with the various care teams in the clinic
100%
Approximate percentage of time spent lifting, pulling and/or pushing: 5%
Maximum number of pounds required (with or without assistance): 30 lbs.
Types of objects the incumbent is required to lift/pull/push.
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Degree of Hand:Eye Coordination Required
1. Computer
Varies
Normal
2. Telephone
Varies
Normal
3. Photocopier, fax machine
Varies
Normal
Approximate percentage of time incumbent spends in “on-the-job” travel, excluding commuting to regular work location: Between 5% - 30%, depending on specific work assignment.
Working Conditions
Typical office environment on day-to-day basis; regular exposure patients or family members that may be emotionally unstable; exposure to patients with infectious disease or contagious illness
Front Office Receptionist
Front desk coordinator job in Horn Lake, MS
START YOUR APPLICATION Front Office Receptionist - HAPPY SMILES (HORNLAKE) Happy Smiles is offering a full-time opportunity as a Front Office Receptionist at our Hornlake office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
* Modern, kid-friendly facility designed for comfort and efficiency
* Cutting-edge technology combined with a compassionate care approach
* A supportive network that encourages growth into leadership roles
* The chance to make a meaningful impact on childrens health while advancing in your career journey
Summary of Essential Job Functions
* Greet, check-in patients, and schedule appointments
* Verify insurance eligibility
* Answer and manage incoming calls
* Register new patients
* Maintain and update patient information in the data system in compliance with privacy and security regulations
* Safeguard patient privacy and confidentiality
* Monitor and maintain dental office supplies
* Update patient education materials and maintain a professional reception area
At a Glance
* Experience Required: 1+ years of Dental or Healthcare Receptionist experience
* Job Type: Full-time
Compensation and Schedule
* Salary: $15.00 depending on experience
* Bonus Pay: up to $600 additional per month
* Schedule: On-site. Monday-Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
* Health Coverage - Medical, dental, vision, and basic life insurance.
* Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
* Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
* Financial Security - 401(k) retirement plan with company match to help you plan for the future.
* Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
Centralized Scheduler- Radiology
Front desk coordinator job in University, MS
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.
Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School diploma or equivalent.
2. State criminal background check and Federal (if applicable), as required for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs.
2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
4. Assures upon check out all follow up appointments & testing are coordinated with the patient.
5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
6. Identifies and communicates need for scheduling modifications and development.
7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed.
9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process.
11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
12. Responsible for collecting all signatures on waivers for managed care at the point of check in.
13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
14. Responds to all patient communication in a timely manner.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS AND ABILITIES:
1. Strong written and verbal communication skills.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
153 WVUH Radiology Support Services
Address:
6040 University Town Center Drive
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
Auto-ApplyStandardized Patient (College of Osteopathic Medicine)
Front desk coordinator job in Memphis, TN
This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM.
Standardized Patients (SP) support Osteopathic Medical Education by playing the role of “patient actors”, who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom.
Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters.
The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course.
balanced ligamentous tension/ligamentous articular strain,
counterstrain,
facilitated positional release,
Still technique,
high-velocity low amplitude,
lymphatic techniques,
muscle energy,
myofascial release,
osteopathic cranial manipulative medicine,
soft tissue,
visceral techniques,
and other osteopathic technique modalities as taught in the course
Responsibilities
Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios.
Commit to attending and working at least 2 events per semester.
Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions.
Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role.
Follow and abide by Baptist Health Sciences University and state health and safety regulations.
Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions.
Requirements, Preferences and Experience
High school diploma or GED
Must be at least 18 years of age.
Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame.
Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).
Auto-ApplyCHOICES Care Coordinator- Shelby County
Front desk coordinator job in Memphis, TN
Are you a compassionate individual who enjoys helping others achieve their personal health and wellness goals? If so, a career as a CHOICES Care Coordinator might be perfect for you.
As a Care Coordinator, you will make a lasting impact on members' lives by ensuring their safety at home or within a community setting. In this role, you'll travel to member's homes for visits, while managing various demands and requests from both internal and external stakeholders. We're seeking individuals who excel in problem-solving through critical thinking, and who are adept at time management and prioritizing daily tasks. You should be self-motivated, flexible, and thrive in a fast-paced environment. Most importantly, you should have a passion for improving the quality of life for diverse members in their communities.
You will be a great match for this role if you have:
• 3 years of experience in a clinical setting
• Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
• Exceptional customer service skills
• Must live within the following counties: Memphis/Shelby County
• Available for an 8:00am - 5:00pm EST(no on call) schedule, with the option (upon management approval) to work a compressed work week after 1 year.
Job Responsibilities
Partnering with members and families to identify needed supports and direct services to meet personal goals for good health, employment and independent or community living.
Collaborates with a team of clinical and social support colleagues to meet the physical, behavioral health and long term service needs of each member.
Conduct thorough and objective face-to-face visits with and assess each members situation to determine current status and needs, including physical, behavioral, functional, psycho-social, financial, and employment and independent living expectations.
Utilizing criteria for authorizing appropriate home and community based services and confirm those services are being provided and that members needs are being met.
Valid Driver's License.
TB Skin Test (applies to coordinators that work in the field).
Position requires 24 months in role before eligible to post for other internal positions.
Various immunizations and/or associated medical tests may be required for this position.
Job Qualifications
Experience
2 years - Clinical experience required
Skills\Certifications
PC Skills required (Basic Microsoft Office and E-Mail)
Effective time management skills
Excellent oral and written communication skills
Strong interpersonal and organizational skills
License
Registered nurse with an active license in the state of Tennessee or hold a license in the state of their residence if the state is participating in the Nurse Licensure Compact Act; or Masters in Social Work with an active unrestricted license (LCSW, LMSW, or LAPSW).
Employees who are required to operate either a BCBST-owned vehicle or a personal or rental vehicle for company business on a routine basis* will be automatically enrolled into the BCBST Driver Safety Program. The employee will also be required to adhere to the guidelines set forth through the program. This includes, maintaining a valid driver's license, auto insurance compliance with minimum liability requirements; as defined in the “Use of Non BCBST-Owned Vehicle” Policy (for employees driving personal or rental vehicles only); and maintaining an acceptable motor vehicle record (MVR). *The definition for "routine basis" is defined as daily, weekly or at regularly schedule times.
Number of Openings Available
1
Worker Type:
Employee
Company:
VSHP Volunteer State Health Plan, Inc
Applying for this job indicates your acknowledgement and understanding of the following statements:
BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.
Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:
BCBST's EEO Policies/Notices
BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.
Auto-ApplyMedical Receptionist
Front desk coordinator job in Memphis, TN
We're hiring a patient -focused Medical Receptionist to be the first point of contact at a primary -care clinic. You'll manage check -in/out, scheduling, insurance verification, and front -desk communications while protecting patient privacy and delivering warm, efficient service.
What You'll Do
Greet patients and manage check -in and check -out; verify demographics & emergency contacts
Schedule new, follow -up, and referral appointments; coordinate reminders and provider calendars
Verify insurance (phone/web portals), collect copays, and process receipts
Answer multi -line phones; route messages accurately via EMR/inbox; manage patient inquiries
Maintain EMR accuracy (scan/upload forms, update consents), print required forms
Escort patients to exam rooms as needed and support clinic flow/huddles
Handle general admin tasks: correspondence (mail/email/fax), filing, supply upkeep, and daily reconciliation
Required Qualifications
High school diploma or equivalent
1+ year front -desk experience in a medical clinic or similar setting
MediClear or equivalent HIPAA certification
Working knowledge of EMR systems and basic medical insurance concepts
Proficiency with Microsoft Office (Outlook, Word, Excel) and general office tech
Exceptional customer service, professional communication, and active listening skills
Detail -oriented with strong time management; dependable and team -oriented
Front Office Coordinator-Brink & White
Front desk coordinator job in Memphis, TN
Job Description
We are looking to hire a Front Office/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: *********************************
WHO WE ARE LOOKING FOR:
Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running.
Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow.
Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently.
Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information.
Strong communication and interpersonal skills (bilingual a plus).
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages.
Brink & White participates in E-Verify
Standardized Patient (College of Osteopathic Medicine)
Front desk coordinator job in Memphis, TN
This posting is for multiple positions. Events generally occur between 7:30AM and 5:30PM, Monday to Friday. May be subject to hours/shifts running after 5PM. Standardized Patients (SP) support Osteopathic Medical Education by playing the role of "patient actors", who create a realistic scenario from which students can learn. A Standardized Patient will be assigned a role and patient profile, be provided training, and then portray the role to students in a simulated clinical setting or classroom.
Standardized Patient scenarios include but are not limited to the SP providing a scripted clinical history, having a basic non-invasive physical exam performed upon them, and/or portraying a simulated illness. Costumes and makeup may be used to enhance the simulated effect. Standardized Patients engage non-verbal communication skills so clinical learners can experience the emotions, body language, and communication skills they might encounter in a clinical environment. All healthcare information in the scenarios is simulated. No invasive procedures or invasive exams will be required during Standardized Patient Encounters.
The ideal candidate will have an interest in training the next generation of health care providers and participating in active learning scenarios. Standardized Patients may also participate in some clinical skills training and/or classroom functions. During events in the Osteopathic Principles and Practice Laboratory session, SPs will serve as demonstration models for osteopathic manipulative techniques (OMT).The following technique modalities are expected to be performed on the SPs: balanced ligamentous tension/ligamentous articular strain, counterstrain, facilitated positional release, still, high-velocity low amplitude, lymphatic techniques, muscle energy, myofascial release, osteopathic cranial manipulative medicine, soft tissue, visceral techniques, and other osteopathic technique modalities as taught in the course.
balanced ligamentous tension/ligamentous articular strain,
counterstrain,
facilitated positional release,
Still technique,
high-velocity low amplitude,
lymphatic techniques,
muscle energy,
myofascial release,
osteopathic cranial manipulative medicine,
soft tissue,
visceral techniques,
and other osteopathic technique modalities as taught in the course
Responsibilities
Commit to attending the required paid training sessions and putting best effort into learning and portraying simulated scenarios.
Commit to attending and working at least 2 events per semester.
Embody a simulated patient, learn a simulated clinical case, and accurately portray the scenario for classroom and exam sessions.
Communicate with the Standardized Patient program of any personal reasons or concerns that would preclude the Standardized Patient from undertaking a role.
Follow and abide by Baptist Health Sciences University and state health and safety regulations.
Participate as a body model for Osteopathic Principles and Practice (OPP) or ultrasound laboratory sessions.
Requirements, Preferences and Experience
High school diploma or GED
Must be at least 18 years of age.
Able to realistically and consistently portray a simulated scenario repeatedly across a long time frame.
Comfortable portraying possibly challenging scenarios (such as emotional scenarios, tough diagnoses, etc).
Front Office Assistant
Front desk coordinator job in Memphis, TN
Dove Family Dentistry is searching for a reliable and friendly Front Office Assistant to join us at our Raleigh location! We take pride in providing exceptional dental care in a warm and stress-free environment, ensuring optimal comfort and positive patient experiences. The best individual for this role has strong communication skills and a team-oriented mindset. If this sounds like the place for you, submit your application today!
Schedule
Full-time
Monday through Friday
Benefits
Medical, dental, vision, and life insurance
PTO and paid holidays
401(k) options
Qualifications
1+ years of prior dental front office experience is preferred
Experience with insurance plans and verification
Knowledge of Dentrix software is a must
Bilingual in Spanish is a plus
INDHRFO02
Auto-ApplyFront Office Coordinator-Brink & White
Front desk coordinator job in Bartlett, TN
We are looking to hire a Front Office/Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field. This is a Full-Time position with competitive pay and great benefits! This position will be primarily based out of our Bartlett office, but must be willing to float between all three locations as needed.
WHO WE ARE:
At Brink & White Pediatric Dental Associates, we are committed to treating every child like our own. With locations in Bartlett, Lakeland, and Munford, we create a welcoming, fun, and comfortable environment where children receive high-quality dental care designed to support healthy smiles that last a lifetime. Our team is passionate about providing exceptional pediatric dentistry while making each visit a positive experience for both children and their families.
Visit our Website: *********************************
WHO WE ARE LOOKING FOR:
Previous work in a pediatric dental office is highly preferred (Eaglesoft experience preferred). Candidates who are familiar with dental terminology, procedures, and office workflows can hit the ground running.
Experience managing a busy appointment schedule, minimizing patient wait times, and coordinating with clinical teams to ensure smooth patient flow.
Proven ability to multitask and solve problems effectively in a dynamic environment. A Front Office Coordinator must juggle phone calls, patient check-ins, appointments, and administrative tasks efficiently.
Familiarity with HIPAA guidelines and experience ensuring patient privacy and confidentiality, particularly when handling sensitive patient information.
Strong communication and interpersonal skills (bilingual a plus).
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries and excellent benefits packages.
Brink & White participates in E-Verify
Auto-ApplyFront Desk
Front desk coordinator job in Olive Branch, MS
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
Front Office Assistant
Front desk coordinator job in Oxford, MS
Job DescriptionDescription:
North Mississippi Oral & Maxillofacial Surgery Associates- Oxford is seeking a highly motivated and organized Front Office Assistant to join our growing team. This position will train in our Tupelo location until the Oxford office opens at the end of the year.
The ideal candidate will have experience in an oral surgery or dental front office, excel in a fast-paced environment, and provide compassionate, professional service to our patients and their families. We are looking for someone who thrives on creating a welcoming experience for every patient while maintaining accuracy and efficiency in all administrative tasks.
Responsibilities
Greet and check in patients with warmth and professionalism
Schedule, confirm, and reschedule clinical appointments and surgical procedures
Answer incoming calls promptly and assist patients with inquiries
Prepare patient charts and daily schedules to ensure smooth office flow
Collect and process payments accurately
Maintain detailed records and perform general office duties
Collaborate effectively with the clinical team to support outstanding patient care
Stay organized and detail-oriented in a fast-paced environment
Requirements:
Must have prior oral surgery or dental front office experience
1 or more years of experience in dental or medical administration preferred
1 or more years of experience in medical billing and insurance preferred
Strong communication and customer service skills
Proficiency with computers and scheduling software
Exceptional attention to detail and organizational skills
High school diploma or equivalent required
Benefits
Medical, Dental, and Vision Insurance
Life Insurance
Short and Long-Term Disability
Paid Time Off
401(k) with Company Match
If you are a motivated individual who values teamwork, patient care, and professional growth, we invite you to apply and join our dedicated oral surgery team.
Front Desk Coordinator
Front desk coordinator job in Memphis, TN
Healthcare Front Desk Coordinator
Full Time | Monday-Friday, 1 Saturday per month | 8am-5pm | Infusion Center-Based
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
Auto-ApplyFront Office Receptionist
Front desk coordinator job in Horn Lake, MS
Front Office Receptionist - HAPPY SMILES (HORNLAKE)
Happy Smiles is offering a full-time opportunity as a Front Office Receptionist at our Hornlake office. We are an upbeat team looking for an individual who has a passion for helping others and wants to make a positive difference in their community.
Why Join Us?
Modern, kid-friendly facility designed for comfort and efficiency
Cutting-edge technology combined with a compassionate care approach
A supportive network that encourages growth into leadership roles
The chance to make a meaningful impact on children s health while advancing in your career journey
Summary of Essential Job Functions
Greet, check-in patients, and schedule appointments
Verify insurance eligibility
Answer and manage incoming calls
Register new patients
Maintain and update patient information in the data system in compliance with privacy and security regulations
Safeguard patient privacy and confidentiality
Monitor and maintain dental office supplies
Update patient education materials and maintain a professional reception area
At a Glance
Experience Required: 1+ years of Dental or Healthcare Receptionist experience
Job Type: Full-time
Compensation and Schedule
Salary: $15.00 depending on experience
Bonus Pay: up to $600 additional per month
Schedule: On-site. Monday-Friday
Benefits That Support You Personally and Professionally
At Kids Dental Brands, we offer a comprehensive and competitive benefits package designed to support your health, well-being, and future. Our offerings for this role include:
Health Coverage - Medical, dental, vision, and basic life insurance.
Supplemental Benefits - Voluntary life insurance, short- and long-term disability, legal assistance, identity theft protection, critical illness, hospitalization, and cancer insurance.
Wellness Program - Incentive-based wellness initiatives to support your physical and mental health, plus access to our Employee Assistance Program (EAP).
Financial Security - 401(k) retirement plan with company match to help you plan for the future.
Paid Time Off - Enjoy a healthy work-life balance with paid time off, eight (8) paid holidays annually, and dedicated wellness days.
Join our team and help drive our mission that all children, regardless of family income, deserve access to high-quality dental care, in a kid-friendly and fun environment!
Front Office Assistant
Front desk coordinator job in Memphis, TN
Dove Family Dentistry is seeking a customer-centric Front Office Assistant to join our team. As the initial point of contact, you will have the chance to create positive patient experiences by welcoming our guests and making them your top priority. We emphasize teamwork and strive to provide our staff with a collaborative and supportive environment. If you have a niche for customer service and meet our qualifications below, apply today!
Schedule
Full-time
Monday through Friday
Some Saturdays
8:30 am to 5:00 pm
Benefits
Monthly bonus opportunities (collection-based)
Medical, dental, vision, and life insurance
Generous PTO and paid holidays
Traditional and Roth 401(k) options
Referral Bonus Program
Free CE courses provided by our affiliated vendors
Qualifications
Prior hands-on dental front office assisting experience is highly preferred
Knowledge of Dentrix software
Bilingual in Spanish is a plus
INDHRFO02
Auto-ApplyPATIENT ENGAGEMENT SPECIALIST
Front desk coordinator job in Memphis, TN
JOB TITLE: Patient Engagement Specialist DEPARTMENT: Quality REPORTS TO: Director of Population Health FLSA STATUS: Exempt REVISION DATES: 01/29/19 The Patient Engagement Specialist supports and participates in the Patient Centered Medical Home (PCMH) concepts of care coordination and team-based care. The Patient Engagement Specialist will assess, plan, implement, coordinate, monitor, and evaluate healthcare options and services with the goal of increasing the likelihood of improvement to the health status of identified populations across the practice. In addition, this job is responsible for stratifying patient populations, applying the appropriate engagement tactics to support the stratified population to close care gaps, promote wellness screenings, ultimately minimizing potential health risks.
KEY RESPONSIBILITIES
Collect data on quality metrics and track as required for improvement efforts the assigned patient population listed below:
* Hypertension
* Diabetes
* Asthma
* Pediatrics
* Behavioral Health
* Women's Health
* HIV
* Dental
Participate in process/quality improvement initiatives to achieve targets as defined by organizational goals and objectives
Directs outreach to targeted patients with the goal of meeting identified goals and targets for the stratified population
Track activities, outreach efforts, and care results and tracks in appropriate database
Makes multiple attempts to reach patients in specific patient populations and sets goals within scope of the engagement process
Creates and cultivates relationships in specific patient populations
Gathers and manages quantitative and qualitative patient data using Electronic Health Records, population registries, and evidenced-based assessment tools
Provide data management, coordination, and patient outreach as needed for specific target patient populations
Use internal and external resources (such as claims, Managed Care Organization patient registries, referrals, and pharmacy data) to identify accurate, successful modes of communication with unreachable or hard-to-reach members
Respond to inquiries from the practice regarding outcomes of outreach calls to patients
Identify, document, and mitigates patient barriers to improved outcomes
Prepares and submits reports on the progress of engagement efforts as directed
Other duties as required
JOBS THIS POSITION DIRECTLY SUPERVISES
If no supervisory duties, leave blank.
POSITION REQUIREMENTS
Education: Bachelor's degree preferred
Experience:
* One to two years working in a healthcare setting and working with the underserved
* Working knowledge of basic medical terms
* Knowledge of and use Microsoft Word and Microsoft Excel
* Proficient in data management and reporting
Licenses or Certifications: Certified Medical Assistant (CMA) certification
Mental Requirements
Level 1 - Requires some concentration and normal attention. Generally, once the job is learned, the tasks can be performed more or less automatically.
Level 2 - Requires high periods of concentration intermittently and normal attention. Generally, even once the job is learned, tasks will require normal attention to deal with recurring variables.
X
Level 3 - Requires a high level of concentration and high level of attention intermittently. Generally, the approach to tasks may be consistent, but the number of steps required and/or the number of variables involved creates the possibility of errors unless the incumbent pays close attention.
Physical Requirements
Activity
Approximate % of Time
Comments
Sitting
50%
At phone/desk/computer a great deal of time.
Standing
25%
Talking to patients and doctors
Walking
25%
Walking through the clinic to engage patients in waiting room, treatment rooms, etc… Walking to engage with the various care teams in the clinic
100%
Approximate percentage of time spent lifting, pulling and/or pushing: 5%
Maximum number of pounds required (with or without assistance): 30 lbs.
Types of objects the incumbent is required to lift/pull/push.
Machines and Equipment Used:
Machines, Equipment, Tools
Approximate % of Time
Degree of Hand:Eye Coordination Required
1. Computer
Varies
Normal
2. Telephone
Varies
Normal
3. Photocopier, fax machine
Varies
Normal
Approximate percentage of time incumbent spends in "on-the-job" travel, excluding commuting to regular work location: Between 5% - 30%, depending on specific work assignment.
Working Conditions
Typical office environment on day-to-day basis; regular exposure patients or family members that may be emotionally unstable; exposure to patients with infectious disease or contagious illness
Senior Registration Specialist
Front desk coordinator job in Memphis, TN
This position focuses on patient access as the beginning of the revenue cycle for BMG clinics and BMG Foundations. including all aspects of registration with the goal of eliminating errors, implementing consistent processes and improving front desk productivity. This person will interact directly with BMG clinic, BMG Foundation, and CBO staff, the BMG management team, the Epic BOC team and other staff at various levels within the organization. Performs other duties as assigned.
Responsibilities
Provides Baptist OneCare training for BMG registration and scheduling new hires.
Maintains a technical aptitude to conduct Baptist OneCare system testing analysis and provide recommendations for improvement in the areas of appointment scheduling, registration and front desk activities.
Provide guidance and development for Baptist OneCare and Baptist Medical Group and Baptist Medical Group Foundations staff for best practices related to appointment scheduling, registration, and front desk workflows.
Provides and coordinates registration support for the clinical staff and management team.
Completes assigned goals
Specifications
Experience
Minimum Required
Three years plus of physician practice experience. In depth understanding of governmental and commercial payers. In-depth knowledge of revenue cycle and practice management systems. Two years plus of training experience.
Preferred/Desired
Education
Minimum Required
Associates degree or equivalent in healthcare of business-related field preferred, or equivalent combination of education and experience.
Preferred/Desired
Associates degree or equivalent in healthcare of business-related field preferred, or equivalent combination of education and experience.
Training
Minimum Required
Proficiency in EPIC practice management
Preferred/Desired
.
Special Skills
Minimum Required
Ability to use word processing, spreadsheet, Internet, order processing, practice management, scheduling, patient registration and charge entry. Ability to work collaboratively with providers and staff to create a team-oriented environment. Proven track record in presentations and education of staff and providers.