Patient Care Coordinator
Front desk coordinator job in Cary, NC
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Cary, NC!
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
Auto-ApplyFront Desk
Front desk coordinator job in Asheboro, NC
Position Overview The Front Desk Representative will greet and direct members, guests, and staff as they enter the gym and provide control of the front door location. We Offer
Performance bonuses and incentive programs for meeting membership or service goals
Health and wellness benefits (medical, dental, vision)
Employee discounts on retail, supplements, and fitness classes
Flexible scheduling to fit school, fitness, or personal commitments
Paid training and development in customer service, fitness operations, and sales
Career growth opportunities in personal training, sales, or management roles
Free or discounted gym membership (extendable to family/friends)
Team recognition, contests, and rewards for top performance
Responsibilities
Enthusiastically greets each member and guest promptly
Personally checks each member into the gym using the proper check-in procedures
Register all guests in the gym using proper registration procedures
Provides new guests with a tour of the gym and helps answer questions about current membership options
What You'll Need to Succeed:
No degree or previous experience is required.
Dependable with a passion for health and wellness.
About Workout AnytimeWorkout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.
Hiring ProcessA human will review your resume within 24 hours, and your first interview will be scheduled in 48 hours.
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyMedical Receptionist - SW Durham
Front desk coordinator job in Durham, NC
Discover a rewarding career path with Avance Care - where innovation meets compassion.
Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us.
As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients.
Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out.
This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule.
Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions.
We offer a comprehensive benefits package available on the first of the month following 30 days of employment.
Selected Responsibilities:
Meet, greet, and assist patients promptly, efficiently, and in a professional manner
Set up new patients and update current patients' information in the EMR system
Schedule and reschedule appointments, as well as coordinate walk-in patients
Answer phone calls promptly and relay messages when necessary
Maintain the front desk and reception area in an organized, orderly fashion
Collect co-payments, deductibles, and co-insurances
Process referrals and provide complete and accurate referral information to our patients
Balance cash register and ensure all credit payments are accurate
Explain fees, services, and policies
Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience.
Other Priorities:
Strong verbal and written communication
Ability to maintain confidentiality and integrity
Growth mindset
Flexibility and resilience
If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume.
All offers of employment are contingent upon the successful completion of a background check and drug screen.
Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
Auto-ApplyFront Desk Coordinator I
Front desk coordinator job in Greensboro, NC
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Why Smile Doctors?
As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment.
Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Office Receptionist
Front desk coordinator job in Greensboro, NC
Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.
Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent
Education: High school diploma or GED equivalent
Experience: 2+ years in a pediatric dental office setting.
Computer Skills: Computer Literate
Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.
Auto-ApplyFloating Patient Service Representative
Front desk coordinator job in Winston-Salem, NC
Job Summary:Optimizes patient satisfaction, patient flow, medical revenue and practice operations by demonstrating flexibility in front office functions including, but not limited to, providing superior customer service, facilitating the registration process, recording patient charges, scheduling appointments, collecting patient fees and recordkeeping/data entry.
This position is a Floating Position that will travel between our Winston-Salem, Mount Airy, Elkin, Clemmons and Kernersville offices.
Essential Functions:
Presents a positive first impression of the practice by answering inbound telephone calls, greeting patients in a warm and friendly manner, and maintaining neat and attractive reception, waiting/childrens areas . Assisting new patients with completing medical history and information forms , Registering patients' efficiently. Keeping patients informed about wait times; maintaining a neat work area; projecting a professional image.
Facilitates smooth patient flow by cross covering in all areas; while making optimal use of patient and provider time. Generating encounter forms/routing slips for each visit. Notifying clinical staff of patients readiness for appointments and monitoring wait times; advising clinical staff and offering patients options when wait times exceed practice standards. Document late, cancel or no show appointments.
Ensures complete, accurate and up-to-date records needed to submit clean claims by obtaining demographic and insurance information from new and existing patients. Scanning photo ID's and insurance cards into patients' computerized record
Supports practice revenue goals by collecting and posting co-pays, deductibles and outstanding balances at time of service using script(s) provided; ensuring referrals have been received if required. Recording and posting payments received into patients computerized account as well as in other record keeping systems per practice protocols. Obtaining clarification from the provider for any omissions/questionable charges; reviewing patients insurance coverage.
Supports patient compliance with treatment plans by scheduling return appointments in accordance with scheduling guidelines and provider orders; maintains a list of patients who did not keep scheduled appointments for provider review; scheduling/ placing appointment reminder calls accordingly into patients' electronic medical health record.
Supports sound fiscal operations by posting quick pay receipts for all cash, checks and credit card payments. Notating all quick pay receipts on patients encounter form. Count and log cash drawer daily. Assists with segregation of accounting duties as requested; etc.
Protects patient confidentiality and privacy by complying with HIPAA provisions and practice policy when using or disclosing medical records; screening anyone entering the practice and requiring visitors and vendors to sign a HIPAA log; positioning monitor and documents so that only authorized persons can view PHI; etc.
Complies with OSHA requirements and minimizes risk to patient, co-workers and self by maintaining a working knowledge regarding the safe and proper use and operation of equipment, checking equipment for safety before using and otherwise observing all safety precautions when performing job duties; demonstrating knowledge of emergency procedures; etc.
Organizes the flow of practice information by routing calls to the appropriate staff person/position or provider; taking complete and accurate messages; sorting and distributing mail; providing clerical assistance as workflow permits.
Contributes to teamwork environment by expanding job knowledge through relevant workshops and continuing education; becoming cross-trained in the duties of other staff as directed; obtaining and maintaining all certifications required for her/his position and other positions in which s/he has been cross-trained; filling in for other staff as directed by her/his supervisor.
Requirements:
Minimum Requirements:
High school diploma or equivalent; completion of a medical office assisting curriculum preferred
Prior customer service/business office experience; preferable in a medical facility; EHR experience helpful
Must be willing to travel to satellite offices
Key Competencies:
Customer service orientation
Ability to handle multiple tasks simultaneously
Verbal/written communication skills (spelling)
Detail-oriented
Data entry (45 WPM minimum)
Organizational skills
Computer skills (especially practice PMS, EHR)
Coding (CPT, ICD-9, HCPCS, etc.) knowledge
Teamwork/team participation
Work ethic
PI5ada05f252d0-31181-38455602
Dental Treatment /Front Office Coordinator
Front desk coordinator job in Chapel Hill, NC
We are a brand new start up office seeking an experienced Dental Treatment/Front Desk Coordinator to join our team. Are you tired of just booking appointments all day? Feeling undervalued? Do you wish you could learn more? If you feel burnt out at your current job, and want to find a workplace who values you please apply. We are looking for individuals who love the dentistry world and want to grow together professionally.
Responsibilities:
Manage patient appointments and clinic schedule
Check in/out, welcome patients
Insurance verification and claims submission
Present treatment plans and discuss insurance and financial breakdown
Experience and Skillset:
Previous experience in dental office
Experience with dental insurances
The ability to remain cheerful and upbeat despite stressful scenarios
Administrative experience preferred
Being a dependable, team player with strong work ethic is a must
Seeking a growth minded, empathetic person ready to serve the community
Schedule:
4 days a week, Day shift,
Tuesday: 8am-6pm
Wednesday: 8am-4pm
Thursday: 8am-4pm
Friday: 8am-4pm
1 Saturday a month: 8am-1pm.
Pay: $20-25/hour
We are a “back to the roots” patient experience-based practice that focuses on each patient's personal story. Our team members strive to become experts in their fields through the extensive training, continued education and leadership development that we provide. The work isn't always easy, but it's fun and personally rewarding. If you're ready for more, keep on reading.
Help provide an unparalleled experience on a daily basis - Join our team!
We offer our patients:
Impeccable customer service
Great attention to detail
Gentle care and comfort
A positive frame of mind
By joining us you embody the top-notch service that makes us a 5-star dental practice!
Benefits and Perks:
Access to free dental care
Bonus Compensation
Growth opportunities
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Greensboro, NC
Job DescriptionDescription Welcome to Smart Stack Impact, where we redefine the boundaries of Public Relations with innovation, creativity, and an unwavering commitment to excellence. As a leading PR agency, we are dedicated to elevating brands, shaping perceptions, and driving meaningful impact in an ever-evolving media landscape.
Job Overview: Smart Stack Impact is seeking a friendly and organized Receptionist to join our Greensboro, NC office. The Receptionist will be the first point of contact for clients, visitors, and employees, providing a welcoming and professional atmosphere. The ideal candidate will manage front desk operations, handle administrative tasks, and support the overall functioning of the office.
Location: Greensboro, NC
On site job
Salary Range:
$38.500- $49.500 yearly
Key Responsibilities
Greet and welcome clients, visitors, and employees with a warm and professional demeanor
Answer and direct phone calls in a timely and courteous manner
Manage the reception area to ensure it is clean, organized, and presentable at all times
Schedule and coordinate appointments and meetings for staff members
Receive and distribute incoming mail and packages
Maintain office supplies inventory by checking stock and placing orders as necessary
Assist with administrative tasks such as data entry, filing, and photocopying
Skills, Knowledge and Expertise
High school diploma or equivalent
Proven experience as a Receptionist or in a similar role
Proficient in using Microsoft Office suite
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Benefits
Competitive salary range: $38.500- $49.500 yearly
Health, dental, and vision insurance
401(k) with company match
Paid time off and holidays
Professional development opportunities
Front Desk Coordinator - Float
Front desk coordinator job in Winston-Salem, NC
CoreLife has created an organized, convenient, and low cost multidisciplinary platform of care for those who so often fall through the cracks of today's highly fragmented healthcare delivery system. We enhance total health by providing a multifaceted approach to obesity, chronic illnesses, the root causes, social determinants, and related side effects.
Position Description:
The Front Desk Coordinator is responsible for providing high-level customer service to all patients and is the general point of contact for all of a patient's pre- and post-service needs. Responsibilities include scheduling client appointments, greeting clients when they arrive, and helping clients fill out paperwork.
Major Areas of Responsibility:
Patient consults.
Manage the check-in and check-out process.
Collect payments and balances on patient accounts; handle medical insurance.
Schedule appointments, ensuring accurate paperwork and procedures.
Answer phones in a timely and professional manner.
Keep the reception area neat, stocked, and organized as required.
Help to prepare documents and charts for the day.
Clean and maintain the overall appearance of the office.
Assist in clinical operations to facilitate optimum patient experience, including (but not limited to) weighing patients, and setting up Resting Metabolic Rate testing.
Education/Experience:
At least 1 year of medical front office experience is a strong plus
Knowledge of medical terminology
Familiarity with medical insurance
A passion for health and helping others
A positive attitude
Licensure/Certification/Affiliation:
Current CPR
Skills, Knowledge, and Abilities :
Critical thinking to integrate facts, informed opinions, active listening, and observations.
Customer service skills.
Decision making, problem solving and collaboration.
Strong interpersonal skills to establish productive working relationships with multidisciplinary team and support services.
Ability to communicate effectively in both written and verbal form to patients, public and medical staff.
Adherence to CoreLife's Values:
Meeting the needs of our patients & ensuring the highest level of patient experience, care, and outcomes
Treating our patients, teammates, and partners with honesty, respect, integrity, and teamwork
Challenging patients, teammates, and partners to achieve exceptional results and potential
Work Environment:
This job operates in a professional medical office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to handle or feel; and reach with hands and arms.
This position requires the ability to occasionally lift office products and supplies, up to 20 pounds.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Note: Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position.
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Medical Office Receptionist
Front desk coordinator job in Winston-Salem, NC
Full-time Description
GAP is the longest established gastroenterology practice in the Piedmont Triad area. This independent, physician-owned GI practice is looking for a Receptionist. GAP evaluates new patients, performs consultations and conducts follow-up visits for chronic gastrointestinal conditions. Our offices draw and assess labs, administer injections and monitor medication therapies. We offer on-site infusion services and our clinical staff assist with a variety of in-office procedures. When appropriate, GAP schedules appointments for outpatient screening, diagnostic and/or treatment procedures. Our endoscopy centers are physician-owned outpatient ambulatory surgical centers which specialize in colon cancer screening and prevention as well as a number of other procedures including endoscopy, and Interstim Bowel Control Therapy.
Excellent benefits package includes health insurance, dental, vision, life, long-term and short-term insurance coverage and a robust 401k/profit sharing plan; voluntary benefits including voluntary life and medical bridge plans. Paid time off, paid holidays and a friendly environment where work/life balance is a priority. Exceptional providers and well-trained staff on board. Looking for another strong team member!
The Receptionist is responsible for day-to-day administrative and general office duties including word processing, filing, faxing, and data entry. Greets and assists patients and visitors in in a prompt, courteous, and professional manner. Collects appropriate co-pays, co-insurance or past due balances as needed.
Essential Functions:
Welcomes patients/clients/visitors, determines the purpose of visit and directs them to appropriate person/department.
Phones or pages employees to meet patients/clients/visitors and directs to appropriate waiting area as needed.
Facilitates patient flow and communicates delays with patients and clinical staff.
Follows all GAP policies on safety and security.
Appropriately and courteously screens solicitors for relevance to organization needs.
Explains financial requirements to the patients or responsible parties and collects copays and coinsurance as required.
Responsible for keeping the reception and patient waiting areas and office area clean and organized.
Gives directions to the office and departmental contact or staff information following practice procedures.
Views and updates insurance card and information in computer system at each visit.
Communicates as needed with Clerical Operations Manager and other staff about any patient concerns or issues.
Reports system problems promptly.
Ensures the privacy and confidentiality of patient information.
Uses customer service principles and techniques to deal with patients calmly and pleasantly.
Schedules follow-up appointments.
Performs other duties as assigned.
Requirements
1. High school diploma or GED.
2. Minimum of one (1) year experience in customer service or reception, preferably in a medical practice setting.
3. Completion of a course in Medical Terminology a plus.
4. Word processing and computer experience.
5. Epic experience strongly preferred.
Part-time Front Office Coordinator
Front desk coordinator job in Chapel Hill, NC
Job DescriptionJoin the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence
This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT:
Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information.
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening.
Required:
A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team.
Pay Rate: $16 - $18 per hour, depending on experience.
Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM.
Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
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Patient Services Coordinator Scheduler Home Health LPN
Front desk coordinator job in Lexington, NC
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Licensed Practical Nurse LPN required, licensed in the state of operation
* One year of clinical experience in a healthcare setting or one year of home health, hospice, or pediatric experience within the last 24 months.
* Demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyFront Bar Receptionist
Front desk coordinator job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent
Front Desk Receptionist (Part time) - Durham, NC
Front desk coordinator job in Durham, NC
We are seeking a detail-oriented and customer-focused individual to join our team as a Part-time Front Desk Receptionist. In this role, you will be the first point of contact for visitors, volunteers, and clients, ensuring a professional and welcoming experience. You will manage front desk operations, coordinate visitor logistics, maintain security systems, and provide essential administrative support to keep processes running smoothly. This position is ideal for someone who thrives in a fast-paced environment, values accuracy, and enjoys delivering exceptional service.
Summary of Responsibilities:
Ensure that all calls are answered following the Company guidelines, whilst providing a professional and courteous telephone service and ensuring that all calls are dealt with speedily and efficiently.
Provide a professional courteous reception service to all volunteers and visitors.
Use of the computerized security access system to update and monitor security access cards.
Ensure that on arrival all clients and visitors are logged in and issued with visitor passes where necessary. Ensure the host is informed that the visitor has arrived. On departure ensure the visitors are logged out and that all passes are returned to reception.
Book taxis for clients and visitors where appropriate.
Prepare screening packs for volunteers for the following day.
Photocopy the volunteer's ID and place it into the screening pack.
Ensure a photograph is in the pack, if not, take a photo and print and place it in the pack.
Make up the training folders for new starters as and when required.
Prepare CVs for new starters and to send out reminders to staff when a renewal is required - then QC the returned CV before filing.
Forward incoming Faxes.
Maintain Car Park Database.
All other duties as needed or assigned.
*Work hours will be up to 15 hours per week and will typically be 3 hours each day, Monday through Friday.**
Experience (Minimum Required):
2+ years related experience.
Knowledge of computer programs - MS Word and Excel.
Physical Demands/Work Environment:
Work Environment:
Work is performed in an office environment with exposure to electrical office equipment.
Occasional drives to site locations with occasional travel both domestic and international.
Physical Requirements:
Frequently stationary for 6-8 hours per day.
Repetitive hand movement of both hands with the ability to make fast, simple, repeated movements of the fingers, hands, and wrists.
Occasional crouching, stooping, with frequent bending and twisting of upper body and neck.
Ability to access and use a variety of computer software developed both in-house and off-the-shelf.
Light to moderate lifting and carrying (or otherwise moves) objects including luggage and laptop computer with a maximum lift of 15-20 lbs.
Regular and consistent attendance.
Varied hours may be required.
Application deadline: December 31, 2025
Pay Range: $14-16/hr (The range does not include benefits, and if applicable, bonus, commission, or equity)
Benefits: All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), and Company bonus where applicable. For more detailed information, please click here.
Learn more about our EEO & Accommodations request here.
Auto-ApplyFront Office Coordinator
Front desk coordinator job in Durham, NC
About the Role
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
The Front Office Coordinator (FOC) serves as a key member of the Front Office team supporting our clinicians and our patients. The FOC provides excellent, friendly customer service throughout all aspects of patient contact, fostering a welcoming, safe, and patient-centered environment. The FOC performs all front desk and general administrative duties related to coordination of the patient's care utilizing Electronic Health Record and Practice Management systems to ensure patient records are accurate and up-to date, and to communicate across departments in accordance with Mindpath Health's specifications.
This role is full-time, 40 hours per week, Monday through Friday, onsite in our Durham, NC office.
Responsibilities
Provides a positive patient experience by:
Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service
Scheduling patient appointments as needed
Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc.
Communicating all patient messages on a timely basis to the clinical staff
Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate
Explaining patient paperwork and ensuring its completion
Collecting and updating patient demographics and insurance information
Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary
Recognizing when situations require escalation to management or clinical teams to ensure patient safety
And satisfaction
Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients,
Maintaining a calm and professional demeanor
Supports clinicians in the office through the above and by:
Informing clinical staff of patient arrivals and any scheduling changes
Maintaining a thorough knowledge of each clinician's needs and preferences
Sorting and triaging incoming communications
Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed
Contributes to a collaborative and friendly work environment by:
Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians
Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc.
Identifying priority patient satisfaction issues and suggesting recommendations for resolution.
Complying with company policies and procedures and following strict patient privacy procedures
Qualifications
Required: EMR/EHR or practice management systems experience.
High school diploma, or equivalent.
2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator.
Minimum of one year of demonstrated customer service skills (within a healthcare setting)
Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers.
Empathy and compassion when working with individuals experiencing mental health challenges.
A calm, professional demeanor when managing upset patients or families.
Excellent oral and written communication skills.
Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment.
Effective problem-solving skills and the ability to think quickly under pressure.
Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Strong organizational skills and attention to detail.
Ability to work independently or as part of a team.
Must be able to maintain strict confidentiality of all personal/health sensitive information
The Benefits
We offer a robust benefits package to include:
Medical, Dental, Vision, and EAP
LTD/Life Insurance
401k with employer match
PTO accrual starting at 15 days per year
Paid Parental Leave
Tuition Reimbursement Program
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500+ mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 80 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
Auto-ApplyMedical Receptionist
Front desk coordinator job in Sanford, NC
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPatient Services Coordinator/Receptionist
Front desk coordinator job in Collinsville, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
Auto-ApplyFront Office Receptionist
Front desk coordinator job in Winston-Salem, NC
Front office receptionist is the patient's first point of contact in the office.The receptionist directs arriving patients to waiting areas. The receptionist processes records and information filled out by patients and enters these into a computer database. They work to verify all insurance eligibility as presented by patients who are to be seen by the dentists. A receptionist must be organized and have strong phone and computer skills.
Job Functions: The duties of a dental assistant are among the most comprehensive and varied in the dental office. The dental assistant performs many tasks requiring both interpersonal and technical skills. Greet patients, register new patients according to established office protocols, assist patients to complete all necessary forms and documentation and update patient information in data system in compliance with privacy and security regulations, inform patients of dental office procedures and policy, answer and manage incoming calls, including: respond and comply to requests for information, schedule patient appointments as needed, sort and distribute incoming and outgoing mail, monitor and maintain dental office supplies, update patient education materials and maintain a professional reception area, safeguard patient privacy and confidentiality, any other duties as requested or apparent
Education: High school diploma or GED equivalent
Experience: 2+ years in a pediatric dental office setting.
Computer Skills: Computer Literate
Language Ability: Excellent verbal and written communication skills including the ability to remain calm during stressful customer or employee situations. Bilingual preferred but not required.
Auto-ApplyPart-time Front Office Coordinator
Front desk coordinator job in Chapel Hill, NC
Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill
Are you ready to be the most important person our patients interact with?
Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic.
If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives.
What You'll Do: Your Key Role in Delivering Excellence
This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT:
Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice.
Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles.
Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information.
Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams.
Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems.
What You'll Bring: Skills and Values
We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening.
Required:
A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves.
Demonstrated Enthusiasm and a relentlessly positive attitude.
Highly proficient computer and organizational skills.
Excellent verbal and written communication.
Preferred:
Experience (1+ year strongly preferred) in a customer service or medical office administration role.
Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR).
Familiarity with medical coding, insurance verification, and third-party payer processes.
Compensation and Details
We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team.
Pay Rate: $16 - $18 per hour, depending on experience.
Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM.
Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.)
This position is a part of the Watson Companies family. We look forward to meeting you!
Auto-ApplyFront Bar Receptionist
Front desk coordinator job in Cary, NC
The FACE FOUNDRIÉ at Fenton in Cary, NC, is owned by the franchisee owner and will be the first of at least three in the Raleigh, Cary, and Durham markets within the next few years. The Fenton location is estimated to open in May/June 2023 and will be the flagship store for the area.
Help create, cultivate, and promote a positive, upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette, and product and service recommendations.
As a Front Bar Receptionist, you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, and recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company timekeeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation, and hygiene procedures before, during, and after services to ensure board compliance.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Salon Experience Preferred
Job Type: Full-Time, Part Time
Availability: Nights and Weekends Required
Education: High School or equivalent