Medical Receptionist (Hillsboro)
Front desk coordinator job in Hillsboro, OR
WE DO URGENT CARE DIFFERENTLY
On Demand Care: Immediate Care for Injuries, Illness, Primary Care and Wellness.
A Winning Culture: Supportive Teammates, Transparent Leadership, and Non-Bureaucratic Decision Making
Performance Bonuses: All Employees Work Together, See the Results, and Share in the Success
Medical Front Desk Receptionist - The Medical Front Desk Receptionist is a highly-skilled customer service representative that plays a key role as the first point of contact for patients in the clinic. Maintains a positive patient experience by ensuring proper check-in, registration, and communication of insurance coverage.
Education and/or Experience Requirements:
1+ years of customer service in person-to-person work environments, preferred
1+ years experience with medical administrative duties, preferred
Computer skills/literacy, required
Medical terminology knowledge is strongly preferred
Opportunities To Learn & Grow:
This patient-facing position is an excellent first step into healthcare
Opportunities to take on a Medical Assistant Apprenticeship program available
Costs are covered by AFC!
Pay and Benefits:
$20 - $24.00 + / hour Depending on Years of Experience
Monthly performance-driven bonuses
Full-Time Benefits Eligible
401k at 1 year, with a 3% Employer Contribution
3 Weeks Paid Time Off
AFC covers the costs of medical care for employees, spouses, and dependents when using our AFC clinics
Schedules: Full-time, ~36-40 hrs/week. Shifts are set schedules; looking to fulfill the back half of the week schedule of Wednesday-Saturday.
Back half of week team = Wed 1:00p - 7p, Thurs-Fri 8a - 7p, Sat 9a - 6p
In addition to regularly scheduled shifts, we require sign-up for one on-call shift a month. Reliable transportation is a must.
Location: Hillsboro Clinic - 1071 SE Tualatin Valley Hwy, Hillsboro, OR 97123
What We Need: We are currently seeking energetic, driven, and team-oriented Medical Front Desk Receptionists who have excellent communication skills, and attention to detail, and who focus on high-quality patient care. Must be comfortable working in a fast pace, high-volume clinic while maintaining the ability to multi-task accurately while completing patient registration, collecting payments, navigating the EMR, and performing regular office duties. A sense of urgency while maintaining a calm and collected demeanor are important attributes.
Essential Functions/Major Responsibilities:
Greet and acknowledge patients with a warm and friendly demeanor
Provide appropriate forms upon check-in and completing patient registration in EMR
Electronically verifying insurance and accurately reviewing the coverage to collect necessary payment due at the time of service
Check out patients by collecting, organizing, and scanning medical records into charts as needed and providing copies to the patient
Answering calls and resolving needs or directing them to the appropriate department
Overseeing incoming emails and faxes to the clinic and taking corrective action to complete each request
Responsible for the setup and close-out of the cash drawer
Maintaining a clean and tidy work environment including proper disinfecting of the lobby area between patients
All other duties as assigned by the Clinic Manager.
Exhibit Company Core Values:
Commitment - Commitments are clearly made and met
Health - Healthy living for everyone is promoted through sustainable and responsible behaviors
Excellence - Excellence in everything we do
Celebrate - Celebrate wins - both small and large
Trust - Trust builds teamwork through vulnerability and respect
Safety & Wellbeing
Alcohol and Drug-Free Policy: We are an alcohol and drug-free workplace. Offers are contingent on the successful completion of background checks and drug screenings.
EEO: AFC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Front Desk Specialist
Front desk coordinator job in Lake Oswego, OR
Benefits:
PTO and other great benefits
Continuous clinical and business training
Competitive salary
Paid time off
401(k)
Bonus based on performance
Training & development
Join Our Team as a Front Desk Receptionist in a new state-of-the-art practice!
Are you passionate about delivering exceptional patient care and dedicated to promoting health and wellness? Our brand-new chiropractic office is looking for a friendly, professional, and organized Front Desk Receptionist to be the welcoming face of our practice. We believe that a positive first impression sets the tone for excellent patient experiences, and we are seeking someone who shares our commitment to nurturing a warm and supportive environment.
The ideal candidate will have experience in a medical or chiropractic office and possess outstanding communication skills. You will be responsible for managing appointments, assisting patients with inquiries, and ensuring seamless office operationsall while embodying our mission of holistic health care.
Be part of a team thats committed to revolutionizing wellness and transforming lives Apply today!
Why work at HealthSource of Lake Oswego?
Competitive pay Starting at $21 per hour
PTO & Paid Holidays
World class training and continuing education
Monday through Friday schedule
Qualifications Required:
High School Diploma or equivalent required, 2-year degree preferred
Excellent customer service and interpersonal skills, with a friendly and professional demeanor.
Strong organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
Proficiency in computer skills, including knowledge of Microsoft Office applications and appointment scheduling software.
Ability to maintain confidentiality of patient information and adhere to HIPAA regulations.
Willingness to learn and adapt to new technologies and office procedures.
Previous experience in a medical or chiropractic office setting preferred, but not required.
View full detailed job description here.
You are applying to work with a franchisee of HealthSource Chiropractic. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs.
Intensive Care Coordinator
Front desk coordinator job in Portland, OR
* -------------------------------------------------------------- The Intensive Care Coordinator (ICC) is responsible for developing and implementing member-centric, individualized care plans and providing telephonic and community-based care coordination for members with high health care needs, including members with complex behavioral concerns, severe and persistent mental illness, substance use disorders, and/or receiving facility based, in-home or community-based psychiatric services. The ICC utilizes clinical expertise in behavioral health conditions and knowledge regarding the adult and children's system of care to provide coordination that is member driven, strengths based, and culturally and linguistically appropriate. The ICC acts as the primary care coordination liaison for providers working with members involved in, on waitlists for, or who may qualify for, Wraparound or Choice Model Services.
NOTE: This hybrid role averages 2-3 partial days per week in the community, with the remainder of work done remotely from home.
Estimated Hiring Range:
$81,000.00 - $99,000.00
Bonus Target:
Bonus - SIP Target, 5% Annual
Current CareOregon Employees: Please use the internal Workday site to submit an application for this job.
* --------------------------------------------------------------
Essential Responsibilities
Assessment and Care Planning
* Assess for and identify care coordination needs.
* Identify risk factors and service needs that may impact member outcomes and address appropriately.
* Utilize a trauma-informed approach to provide member-centric care and support.
* Assist in helping members move through the continuum of care based on clinical/medical need.
* Coordinate with providers to ensure consideration is given to unique needs in integrated planning and that care plans are timely and effective.
* Identify suspected abuse and neglect issues and appropriately report to mandated authorities.
* Implement care coordination plan in collaboration with member, providers, case workers and other relevant parties.
* Work closely and collaborate with behavioral health treatment providers, crisis services, Developmental Disability, APD, DHS, etc.
Intensive Care Coordination
* Provide telephonic and community-based care coordination to eligible members and families.
* Provide support and coordination for members receiving treatment in the higher levels of behavioral health care such as psychiatric residential treatment, intensive community based or psychiatric day treatment.
* Ensure treatment recommendations are understood by the member and provider and assist members through transitions to the next level of care or treatment provider.
* Facilitate communication between members, their support systems other community-based partners and clinical care providers and ensure care plans are shared, as appropriate.
* Forward relevant information of members requiring special consideration of benefits to Medical Management Review RNs or to affiliated CareOregon programs.
* Serve as a resource to the organization on mental health and substance use topics and issues.
* Accept assignment of and maintain a caseload of members.
* Effectively coordinate an interdisciplinary team for integrated care plan support of complex members.
* May participate in monthly state hospital IDT meetings as well as discharge planning meetings.
* Participate in CCO/APD IDT meetings to coordinate care services for OHP members in long term care services.
* Collaborate with community providers, state and county case workers, community partners, vendors, agencies, Choice contractors, wraparound teams, and other relevant parties
* Provide direction as appropriate to non-clinical Care Coordination staff involved with the member
Transition Assistance
* Assist in transition/discharge planning for members discharging from acute care settings or those who are transitioning from long term care, the Oregon State Hospital or other residential facilities to ensure a smooth transition back to community-based supports.
* Ensure discharge/transition plans are evaluated holistically from physical and behavioral health perspectives.
* Ensure members on the state hospital Ready to Transition (RTT) list are prioritized for referral into appropriate transition setting through collaboration with and community partners including the CHOICE ENCC.
* May compile and distribute referral packets to residential and foster care facilities as needed.
* Coordinate care for members residing outside of service area as required in contract.
Compliance
* Maintain unit compliance with Coordinated Care Organization requirements.
* Maintain tracking data for program evaluation and reporting purposes.
* Maintain timely and accurate documentation about each member per program policies and procedures.
* Maintain working knowledge of COA and OHP benefits, including Addictions and Mental health benefits.
* Report member complaints to Appeals and Grievance team for investigation and follow-up, per protocol.
* Participate in quality and organizational process improvement activities and teams when requested.
* Assist Quality Assurance (QA) staff in identifying behavioral health providers with practice patterns which are not in conformity to best practice standards.
* Maintain unit compliance with the Model of Care requirements if applicable.
Organizational Responsibilities
* Perform work in alignment with the organization's mission, vision and values.
* Support the organization's commitment to equity, diversity and inclusion by fostering a culture of open mindedness, cultural awareness, compassion and respect for all individuals.
* Strive to meet annual business goals in support of the organization's strategic goals.
* Adhere to the organization's policies, procedures and other relevant compliance needs.
* Perform other duties as needed.
Experience and/or Education
Required
* Master's degree in social work, counseling or other behavioral health field
* Minimum 2 years' experience in mental health and/or drug and alcohol treatment for the population being served
* Valid driver's license, acceptable driving record, and automobile liability coverage or access to an insured vehicle
Preferred
* Experience with a similar population in health plan case management/care coordination or behavioral health integration in a person-centered primary care home, experience administering the Oregon Health Plan (OHP) (Medicaid) and the Centers for Medicare and Medicaid Services (CMS) (Medicare) benefits
* Related experience in the use of Motivational Interviewing (MI)
* Licensed Clinical Social Worker (LCSW), Licensed Professional Counselor (LPC), or equivalent
* Certification as CCM (Certified Case Manager) and/or Certified Alcohol Drug Counselor II or III (CADC II or III)
Knowledge, Skills and Abilities Required
Knowledge
* Knowledge of current version of the Diagnostic and Statistical Manual of Mental Disorders (DSM) criteria for mental health and substance dependence/abuse diagnoses, ASAM (American Society of Addiction Medicine) criteria for alcohol and/or drug dependence treatment and Mental health
* Knowledge of best practices and treatment modalities
* Knowledge of co-morbidities that indicate potential for psychiatric de-compensation and/or relapse
* Knowledge of side effects of psychotropic medications that may impact health status and adherence with treatment recommendations and behavioral health integration in primary care settings
* Knowledge of the Oregon Health Plan benefit package, eligibility categories, and Oregon Medical Assistance Program (MAP) rules and regulations
* Knowledge of Medicare parts A and B benefit packages and the Centers for Medicare and Medicaid Services (CMS) rules and regulations and community resources
* Knowledge of community resources
Skills and Abilities
* Ability to exercise sound clinical judgment, independent analysis, critical thinking skills, and knowledge of behavioral health conditions to link members with appropriate providers
* Ability to meet department standards for competency in the use of motivational interviewing within 12 months of hire, collaborate with members, providers, and community partners to develop plans to address complex care needs and monitor and evaluate a plan of care for optimal outcomes
* Ability to work in an environment with diverse individuals and groups
* Ability to establish collaborative relationships and effectively lead a multidisciplinary team
* Ability to manage multiple tasks and to remain flexible in a dynamic work environment and work autonomously and effectively set priorities
* Ability to participate in work-related continuing education when offered or directed
* Ability to provide excellent customer service and verbal and written communication
* Basic word processing skills
* Ability to learn, focus, understand, and evaluate information and determine appropriate actions
* Ability to accept direction and feedback, as well as tolerate and manage stress
* Ability to see, read, hear, speak clearly, and perform repetitive finger and wrist movement for at least 6 hours/day
* Ability to operate a motor vehicle
Working Conditions
Work Environment(s): ☒ Indoor/Office ☒ Community ☐ Facilities/Security ☒ Outdoor Exposure
Member/Patient Facing: ☐ No ☒ Telephonic ☒ In Person
Hazards: May include, but not limited to, physical, ergonomic, and biological hazards.
Equipment: General office equipment and/or mobile technology
Travel: Requires travel outside of the workplace at least weekly; the employee's personal vehicle may be used. Driving infractions will be monitored in accordance with organizational policy.
If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws.
If you receive an offer of employment for this position, it is contingent on the satisfactory completion of a pre-employment background check, immunization review, and drug screen (including THC/Marijuana). CareOregon is a federal contractor and must comply with all federal laws.
We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information.
We are an equal opportunity employer
CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
Scheduling Specialist
Front desk coordinator job in Portland, OR
RAYUS now offers DailyPay! Work today, get paid today!
is $18.28-$24.78 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be rresponsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
Patient Care Coordinator I
Front desk coordinator job in Portland, OR
The Patient Care Coordinator manages communication between patients, family members, attorneys, and care providers in all aspects of patient care. The Patient Care Coordinator I answers incoming calls, emails, and chats to ensure each patient receives the best service possible. This position is a dedicated partner to clinical staff and is responsible for ensuring quality patient care.
What you will do:
Handle calls from patients, attorneys, nurse case managers, adjusters, and other stakeholders.
Provide accurate information and assistance, ensuring a high level of customer satisfaction.
Assess caller concerns, determine the best course of action, and resolve or escalate issues promptly.
Utilize problem-solving skills to address and mitigate escalated Tier 1 calls effectively.
Schedule patient appointments, ensuring optimal use of clinic resources.
Answer pre-visit questions and provide necessary information to patients.
Partner with clinical staff to ensure best practices in handling medication and authorization calls.
Facilitate communication between clinical and administrative teams.
Ensure compliance with professional standards and regulatory requirements for insurance.
Verify PPO/Medicare insurance patients and create charts as needed.
Route calls to appropriate departments when necessary.
Enter data and information accurately into the desired database location. Complete tasks assigned by Tier 3 within the specified deadlines.
Use Zendesk to track and manage tasks provided by Tier 3.
Answer incoming chats from patients and stakeholders, providing timely and accurate responses. Become familiar with California work rules and regulations.
Maintain basic knowledge of commercial HMO/PPO insurance and personal injury cases.
Act as a liaison between the UR Department, adjusters, attorneys, and the authorization department to secure treatment authorizations.
Navigate Electronic Medical Records (EMR) systems to follow up on requests and resolve issues.
Document calls and interactions accurately.
Adhere to HIPAA and confidentiality laws regarding the protection of health information.
Partner with Medical Assistants (MAs) and Scribes to promptly handle medication issues.
Assumes other responsibilities as appropriate to the position and organizational needs.
Qualifications:
High school diploma or GED
Customer service: 1 year (Preferred)
Medical office: 2 years (Preferred)
Bilingual in Spanish preferred (Preferred)
Compensation Range:
$21.00 to $22.00 Hourly
All compensation ranges are posted based on internal equity, job requirements, experience, and geographical locations.
Boomerang Healthcare's Transfer Policy - Handbook 2-17. Job Postings
Boomerang Healthcare is dedicated to assisting employees in managing their careers and reaching their professional goals through promotion and transfer opportunities. This policy outlines the on-line job posting program which is in place for all employees. To be eligible to apply for an open position, employees must meet the following requirements:
Be a current, regular, full-time, or part-time employee.
Have been in your current position for at least six (6) months.
Maintain a performance rating of satisfactory or above.
Not be on conduct/performance-related probation or warning; meet the job qualifications listed on the job posting.
Provide their current manager with notice prior to applying for the position.
If employees find a position of interest on the job posting website and they meet the eligibility requirements, an on-line job posting application must be completed to be considered for the position. Not all positions are guaranteed to be posted. Boomerang Healthcare reserves the right to seek applicants solely from outside sources or to post positions internally and externally simultaneously.
For more specific information about the program, please contact the Human Resources Department.
Auto-ApplyFront Desk Receptionist Olson Pediatrics (Full-Time)
Front desk coordinator job in Lake Oswego, OR
Job DescriptionFront Desk Receptionist Olson Pediatrics (Full-Time) Olson Pediatrics is looking for an enthusiastic, team-oriented individual to join our Front Desk Team! This is a full-time opportunity for someone who enjoys working in a collaborative environment and is passionate about providing exceptional patient service.
As a Front Desk Receptionist, you will be the first point of contact for patients and families. Your role is essential in ensuring a positive experience from check-in to check-out, while supporting the administrative needs of our medical team.
Key Responsibilities:
Greet patients professionally in person and over the phone
Check in patients, collect co-pays, update demographics and insurance information
Answer or refer patient questions appropriately and efficiently
Schedule and reschedule appointments to optimize provider availability and patient satisfaction
Notify nursing staff of patient arrivals
Support patients by answering questions and helping ease any anxieties
Retrieve and update patient records to ensure treatment information is available
Maintain office inventory and update supply order sheet as needed
Process incoming faxes
Prepare Bright Futures Questionnaires for upcoming Well Child Checks
Enter patient demographics, insurance, contact, and pharmacy information into the EMR system
Scan and organize patient documents
Assist with sorting and delivering staff mail
Maintain and tidy the patient waiting room
Copy forms and handouts for clinic staff
Perform other administrative tasks as assigned by the Front Desk Supervisor
Qualifications:
Previous experience as a medical receptionist and/or in medical billing is required
Strong organizational and communication skills
Ability to work effectively in a fast-paced, team-oriented environment
Professional, compassionate, and patient-centered approach
Compensation & Benefits:
Salary: $18.00 $22.00 per hour, DOE
Benefits: Health insurance, Paid Time Off (PTO), and 401(k)
Schedule:
Monday Friday, 8-hour shifts
Although we have weekend coverage, weekend shifts may be required to cover time off/illness. Weekend hours are 8a-12:00p.
If youre dependable, organized, and enjoy making a difference in a pediatric care setting, wed love to meet you!
Medical Office Receptionist
Front desk coordinator job in Tualatin, OR
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.00 $21.00/hour, plus quarterly bonus/incentive potential
Location: 18765 SW Boones Ferry Rd Suites 100, 125, 150, 300, 375, Tualatin, OR 97062
Duties/Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree, preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Auto-ApplyFront Desk Receptionist
Front desk coordinator job in Lake Oswego, OR
North Lake Physical Therapy has several locations serving the Portland Metro area for more than 38 years. Our philosophy is to provide the highest quality therapy through hands-on, personalized care and education. Our seasoned, licensed therapists develop treatment plans based on the individual's unique needs.
Our personalized approach ensures patient comprehension and will enhance proper treatment progression to secure the best outcome for our patients. Come join our caring team of clinical experts!
Job Description
We are seeking a professional Front Desk Receptionist to join our team. This position would be floating to any one of our 11 clinics as needed for coverage for between 30-40 hours a week.
Reliable transportation is a must, as you could be covering one clinic on Monday and another on Friday.
Please go to our website, Northlakept.com to check out where our clinics are located, and be willing to travel to any of them. When not covering vacations, you will be part of our billing office team in Lake Oswego. As the first point of contact for our organization, you will be responsible for creating a welcoming environment while efficiently managing front desk operations and providing administrative support.
Greet and direct visitors, employees, and clients in a professional manner
Answer and route incoming calls using multi-line phone system
Manage visitor log and issue visitor badges according to security protocols
Schedule and coordinate meetings and conference rooms
Process incoming and outgoing mail and packages
Maintain office supplies inventory and order supplies as needed
Provide general administrative support to various departments
Handle basic inquiries and direct complex queries to appropriate departments
Ensure lobby and reception area are tidy and professional at all times
Assist with special projects and administrative tasks as needed
Qualifications
High school diploma or equivalent required
1-2 years of reception or administrative experience preferred
Excellent verbal and written communication skills
Strong organizational and multi-tasking abilities
Proficiency in MS Office Suite (Word, Excel, Outlook)
Experience with scheduling software and phone systems
Professional appearance and demeanor
Customer service-oriented mindset
Ability to maintain confidentiality and exercise discretion
Detail-oriented with strong problem-solving skills
Additional Information
Compensation: $18.00 - $19.00 hourly rate
401k with matching
Employee Assistance Program (EAP)
Clinical mentorship
Employee discount plans
Full suite of benefits
Medical Receptionist
Front desk coordinator job in Portland, OR
Job DescriptionAbout UsWe are seeking a Medical Receptionist with a positive, upbeat personality who is passionate about patient care. This role is the first point of contact for patients, so professionalism and a friendly demeanor are essential. You'll play a key role in creating a welcoming environment while managing administrative tasks efficiently.
Responsibilities
Schedule patient appointments and procedures according to established protocols
Register new patients and update demographic and insurance information
Scan and upload insurance cards and IDs; take patient photos if needed
Notify clinical staff of patient arrivals
Prepare charts and verify required information for upcoming appointments
Collect co-pays and other payments at time of visit
Qualifications and Skills
1+ year of recent office or customer service experience
Professional, team-oriented attitude
Ability to pass background check and drug screening
Schedule: Monday - Friday (8:00AM - 5:00PM)
Compensation: $19.00-$22.00/hr
We offer employees weekly paychecks (direct deposit), and upon eligibility we offer health insurance (Kaiser), accrued paid sick time (Oregon Paid Sick Leave), and a retirement option (OregonSaves).
Medical Receptionist
Front desk coordinator job in Hillsboro, OR
Who We Are: Neighborhood Health Center is a non-profit organization local to Portland, OR serving underserved patients in the areas of primary care, internal medicine, dental services and more. Our patient-centered approach to care honors the unique needs and circumstances of each individual patient. NHC sees people, not problems, and recognizes that the time spent as a patient in a doctors office is only one factor in a persons overall health. Our leading edge, integrated clinical teams work in partnership with patients, their families, and the communities we serve to provide whole-person care, prevention, and ongoing support.
NHC is an Equal Opportunity Employer. We celebrate differences in the workplace and do not discriminate in employment opportunities or practices on the basis of race, color, religion, gender (sex), national origin, age, veteran status, sexual orientation, gender identity, disability, genetic information or any other characteristic protected by law.
Why work with us?
* We are a non-profit organization, passionate about providing the underserved population with medical and dental services across the greater Portland area, committed to making a difference daily.
* We offer our employees a competitive compensation and benefits package which includes 20 days of PTO (based on full time employment), 9 paid holidays, health/dental/vision insurance, quarterly wellness reimbursements, generous 401k retirement plan with employer match, employer paid disability insurance, EAP and life insurance.
* Our employees voted NHC a Top Workplace in 2020, 2021, 2022, 2023, and 2024!
Job Title: Medical Receptionist
Department: Medical
Reports To: Clinic Manager
Work Type: On-Site
Classification: Non-Exempt
Language Differential: Eligible
SUMMARY
The Medical Receptionist will provide exceptional and compassionate customer service to patients and visitors in a patient-centered medical home (PCMH), and demonstrate the value of NHCs mission. The Medical Receptionist will perform front office responsibilities related to delivering quality patient care in a clinical setting and the ability to support patients in need of assistance (filling out paperwork, etc.).
Essential Job Duties
* Welcomes patients and visitors in-person or virtually, and answers inquiries with a friendly demeanor and professionalism
* Gathers visit reason, accurately schedules and confirms in-person and virtual appointments, enters patients' information by obtaining, recording, and updating demographic and financial information into EHR (EPIC)
* Processes co-payments and completes daily deposit reconciliation and assists with bank runs.
* Scrubs patient charts daily
* Confirms patients' insurance eligibility and coverage information
* Scans and indexes documentation into medical records according to NHCs policies and procedures
* Receives, documents, and routes messages to appropriate clinical staff
* Assists in new employee training on specific tasks, as needed
* Works collaboratively in a team environment with a spirit of cooperation
* Performs other duties as assigned
Medical Receptionist
Front desk coordinator job in Portland, OR
Job Description
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
Front Desk Receptionist
Front desk coordinator job in Beaverton, OR
Responsive recruiter Replies within 24 hours Benefits:
Uniform Top Provided
Simple IRA
Employee discounts
Opportunity for advancement
Training & development
OMEGA is a premier gymnastics academy in Beaverton, Oregon seeking a high-energy, detail-oriented professional for part-time reception and general office responsibilities.
Qualified Applicants Possess: • Basic computer skills.• Ability to use a basic multi-line phone.• Basic math skills.• Basic typing skills.• Customer Service skills.• Punctual, detail-oriented, efficient, and exhibit excellent work habits.• Ability to perform multiple tasks and priorities concurrently with a positive attitude and approach. • Ability to act and dress professionally in the work environment. • Availability to work evenings and weekends. • High School Diploma (or equivalent hours). • Capable of lifting 30 pounds.• Skill at walking on uneven surfaces.
Essential Job Duties Include but are not limited to: • Retrieving main office messages and forwarding them to appropriate personnel.• Answer incoming telephone calls with a friendly and professional voice.• Answer questions about classes and provide callers with address, directions, and basic gym information.• Interact positively with customers and co-workers in a positive, respectful, and professional manner.• Welcome on-site visitors, determine the nature of business, and provide class information, student forms, and schedule trial classes.• Take payments for customer accounts and classes.• Keep lobby, restrooms, and pro-shop tidy and welcoming. Compensation: $15.95 - $20.00 per hour
Oregon Metropolitan Elite Gymnastics Academy known as OMEGA Gymnastics was founded in 2008 and is located in Beaverton, Oregon. OMEGA Gymnastics has gymnastics classes for students ages 18 month to adult in Recreational children's gymnastics, Competitive Gymnastics, Preschool, Camps, and Adult Classes.
Auto-ApplyPatient Representative (Patient Account Rep 1)
Front desk coordinator job in Portland, OR
As the Patient Representative you will review accounts, refund patients and insurance companies. Assist Tuality cash team as needed by sorting/dist. mail, scanning refund and other documents as needed into Onbase.
In this role your duties will include bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations
Function/Duties of Position
Third party follow-up and collection:
Within the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance carrier, various government programs, etc.)
Provide explanation of charges and additional requested information to the third parties.
Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts.
Review billing to determine medical records necessary to provide complete processing of claim.
Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines
Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence.)
Analyze accounts and interpreting contracts that dictate how claims should be paid and processing adjustments for contract interpretation.
Comply with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts
Work reports of denied claims to trend and report these claims to the department and to our front end partners
Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes
Prepare the appeals for selected denials
Billing
Submit bills that comply with all appropriate regulations, managed care contracts to third party payors.
Calculate the correct reimbursement of all managed care claim
Other Duties as Assigned
Required Qualifications
Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
Four years of general collection, billing or customer service experience; OR
Equivalent combination of education and experience.
Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire. Positions outside of Patient Business Services may not require certification.
Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
1 year of recent medical collection and/or billing experience. Work experience must have occurred within five years of the date of hire.
Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using WORD, spreadsheet construction in EXCEL.
Familiarity with DRG, CPT, HCPC and ICD-10 coding.
Job Related Knowledge, Skills and Abilities (Competencies):
Typing 45 wpm
Ability to use multiple system applications
Demonstrated ability to communicate effectively verbally or in writing.
Demonstrated ability to prioritize and accomplish multiple tasks in a fast paced environment; consistently adhering to defined due dates
Experience in billing Hospital claims or UB-04 claims.
Knowledge of and experience in interpreting managed care contracts.
Must be able to perform the essential functions of the position with or without accommodation
Additional Details
Benefits:
Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
Two separate above market pension plans to choose from
Vacation- up to 200 hours per year depending on length of service
Sick Leave- up to 96 hours per year
8 paid holidays per year
Substantial Tri-met and C-Tran discounts
Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplyPatient Representative (Patient Account Rep 1)
Front desk coordinator job in Portland, OR
As the Patient Representative you will review accounts, refund patients and insurance companies. Assist Tuality cash team as needed by sorting/dist. mail, scanning refund and other documents as needed into Onbase. In this role your duties will include bill, process adjustments, collect on accounts, and/or perform customer service duties to ensure that monies due University Hospital are secured and paid in a timely manner and the AR outstanding days of revenue are kept to a minimum. Assignment will be flexible depending on payor mix, patient flow, and workload fluctuations
Function/Duties of Position
Third party follow-up and collection:
* Within the stratified processing environment, collect assertively and proactively money due OHSU by contacting (through telephoning, emailing, and/or accessing on-line systems) third parties (insurance carrier, various government programs, etc.)
* Provide explanation of charges and additional requested information to the third parties.
* Analyze accounts to determine coordination of benefits, refunds, and denials to insure appropriate resolution of accounts.
* Review billing to determine medical records necessary to provide complete processing of claim.
* Analyze accounts with regard to billing and payment history and uses judgment to determines appropriate follow-up action based on departmental guidelines
* Contact patient/guarantor to resolve issues (includes tracing and locating patient/guarantor by telephoning and/or sending written correspondence.)
* Analyze accounts and interpreting contracts that dictate how claims should be paid and processing adjustments for contract interpretation.
* Comply with special billing and follow-up requirements regarding adoptions, court holds, motor vehicle and personal injury accidents, and other unique or sensitive accounts
* Work reports of denied claims to trend and report these claims to the department and to our front end partners
* Work closely with admitting, care management and ambulatory services on the denied claims for resolution and feedback purposes
* Prepare the appeals for selected denials
Billing
* Submit bills that comply with all appropriate regulations, managed care contracts to third party payors.
* Calculate the correct reimbursement of all managed care claim
Other Duties as Assigned
Required Qualifications
* Two years of recent (within the last 5 years) experience billing or collecting healthcare accounts in a business office; OR
* Four years of general collection, billing or customer service experience; OR
* Equivalent combination of education and experience.
* Certified Revenue Cycle Specialist (CRCS) is required within 18 months of hire. Positions outside of Patient Business Services may not require certification.
* Must be able to perform the essential functions of the position with or without accommodation
Preferred Qualifications
* 1 year of recent medical collection and/or billing experience. Work experience must have occurred within five years of the date of hire.
* Recent (within one year of date of hire) Microsoft Office Suite experience in Windows environment with skill in document production using WORD, spreadsheet construction in EXCEL.
* Familiarity with DRG, CPT, HCPC and ICD-10 coding.
Job Related Knowledge, Skills and Abilities (Competencies):
* Typing 45 wpm
* Ability to use multiple system applications
* Demonstrated ability to communicate effectively verbally or in writing.
* Demonstrated ability to prioritize and accomplish multiple tasks in a fast paced environment; consistently adhering to defined due dates
* Experience in billing Hospital claims or UB-04 claims.
* Knowledge of and experience in interpreting managed care contracts.
* Must be able to perform the essential functions of the position with or without accommodation
Additional Details
Benefits:
* Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
* Two separate above market pension plans to choose from
* Vacation- up to 200 hours per year depending on length of service
* Sick Leave- up to 96 hours per year
* 8 paid holidays per year
* Substantial Tri-met and C-Tran discounts
* Additional Programs including: Tuition Reimbursement and Employee Assistance Program (EAP)
All are welcome
Oregon Health & Science University values a diverse and culturally competent workforce. We are proud of our commitment to being an equal opportunity, affirmative action organization that does not discriminate against applicants on the basis of any protected class status, including disability status and protected veteran status. Individuals with diverse backgrounds and those who promote diversity and a culture of inclusion are encouraged to apply. To request reasonable accommodation contact the Affirmative Action and Equal Opportunity Department at ************ or *************.
Auto-ApplyMedical Front Office Coordinator-Lake Oswego
Front desk coordinator job in Lake Oswego, OR
Job Description
WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.
At HearUSA, our mission is to reframe the world of hearing care and set the highest standard in modern hearing health. With an extensive network of 4,000 independent Hearing Care Professionals and more than 350 centers in U.S., we strive every day to provide each individual with the care, knowledge and experience they deserve.
What it's all about:
As a Client Experience Specialist, you are passionate about the hearing healthcare of our clients. You will ensure clients' needs are met in a timely manner, maintain a well-organized appointment schedule, and prioritize Simply Excellent Hearing Care.
What's in it for you?
Top priority of culture and community including ongoing training
Attractive compensation package with monthly bonus opportunities
Onboarding, comprehensive benefits, paid holidays, PTO, 401k with match, Health & Wellness programs
Mentorship and professional development opportunities including a CES Advisory Board
Field support for your hearing center
What you will do:
Maintain client charts and ensure information is up to date
Prioritize welcome and confirmation calls and provide friendly and enthusiastic customer service
Manages clinic schedule to ensure efficient and expedient patient care for walk-in/curbside appointments, scheduled appointments, and potential clients
Enter stock and custom orders, perform weekly inventory audit to ensure accuracy.
Maintain detailed and accurate records of cash and bank deposits and perform all end of day processes and reports/ settlements
Maintains a clean, inviting, and friendly environment
Maintain basic knowledge of hearing aid technology and be able to perform basic cleaning/repair functions
Assist with basic hearing aid trouble shooting via telephone or in-person and clean and checks
Maintain knowledge of current HearUSA's products, promotions and pricing. As needed, facilitate and support with HearAssist and remote care
What we are looking for:
High School Diploma or equivalent
Experience in customer service and office administration
Excellent oral and written communication skills, ability to establish and maintain a professional rapport with clients and co-workers
Proficiency with computers including scheduling software and MS Office
Strong multi-tasking, organization, and time-management skills
A Place to Grow your Career:
Growth means investing in employee development, from day-to-day support to opportunities to stretch your skills. It also means creating space for your voice, sharing knowledge, and learning from peers as we build culture and community together. We offer:
A professional development team of dedicated Regional Training Managers
Continuing education, LinkedIn Learning and tuition reimbursement
Career advancement pathways for Center Support and Client Care
Pays :$19hr
The Company provides equal opportunity to all employees and prospective employees without regard to race, color, creed, religion, national origin, ancestry, sex, age, physical or mental disability, marital status, pregnancy, genetic information, sexual orientation, gender identity, protected veteran or military status, or any other consideration not related to the person's ability to do the job or otherwise made unlawful by federal, state, or local law.
Patient Care Coordinator - MFM OR
Front desk coordinator job in Portland, OR
The Patient Care Coordinator is the first point of contact, delivering excellent customer service to patients and visitors both in person or by phone as well as acting as a liaison between patients and providers throughout the administrative flow of the patient experience. Performs all core front and back office duties with increased independence and demonstrated proficiency. Typically supports or independently handles routine and basic healthcare services to ensure smooth clinic operational excellence in support of Providence patient and their families.
Providence caregivers are not simply valued - they're invaluable. Join our team at Oregon Clinical Programs and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year Experience in medical/healthcare setting.
+ Prior experience providing a high level of customer service in a fast paced environment, including handling confidential data with discretion.
+ Electronic Medical Records (EMR) experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence has been serving the Pacific Northwest since 1856 when Mother Joseph of the Sacred Heart and four other Sisters of Providence arrived in Vancouver, Washington Territory. As the largest healthcare system and largest private employer in Oregon, Providence is located in areas ranging from the Columbia Gorge to the wine country to sunny southern Oregon to charming coastal communities to the urban setting of Portland.
Our award-winning and comprehensive medical centers are known for outstanding programs in cancer, cardiology, neurosciences, orthopedics, women's services, emergency and trauma care, pediatrics and neonatal intensive care. Our not-for-profit network also provides a full spectrum of care with leading-edge diagnostics and treatment, outpatient health centers, physician groups and clinics, numerous outreach programs, and hospice and home care.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 404205
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Day
Career Track: Admin Support
Department: 5013 MFM OR
Address: OR Portland 4400 NE Halsey St
Work Location: Providence Health Plaza (HR) Bldg 1-Portland
Workplace Type: On-site
Pay Range: $21.16 - $32.37
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyFront Desk Agent l Holiday Inn | Wilsonville, OR
Front desk coordinator job in Wilsonville, OR
· Balance rooms and room inventory daily.
· Post and balance charges and settlements in a timely and efficient manner.
· Maintain files and reset the systems for next day operations.
Summary of Essential Job Functions
Approach each guest interaction with the mindset of exceeding guest expectations.
Embrace the Holiday Inn culture personifying it in daily interactions with guests and Talent alike.
Complete the registration process by inputting and retrieving information from a computer system, and confirming pertinent information including number of guests, all adult guest names, address, phone number, email address and room rate.
Help create an energized environment as a participating member of Holiday Inn Talent.
Promote the Holiday guest loyalty program providing recognition and benefits to all present members. Describe member benefits to non-members with the goal of enrollment.
Make appropriate selection of rooms based on guest needs. Code electronic keys. Non-verbally confirm the room number and rate. Provide room keys and hotel information to guests.
Verify and imprint credit cards for authorization using electronic acceptance methods. Handle cash, make change and balance an assigned house bank. Accept and record forms of payment. Post charges to guest rooms and house accounts using the computer.
Promptly answer the telephone using positive and clear communication. Input messages and guest requests into the computer. Retrieve messages and communicate the content to the guest as appropriate. Issue luggage claims and store/retrieve luggage as requested. Issue mail, small packages and facsimiles for customers as requested.
Close guest accounts at time of check-out and ascertain satisfaction. In the event of dissatisfaction, negotiate service recovery.
Resolve guest complaints, conducting thorough research to develop the most effective solutions and negotiate results. Listen and extend assistance in order to resolve problems such as insufficient heating or air conditioning, cleanliness, and service, etc. Remain calm and alert especially during emergency situations and heavy hotel activity. Plan and implement detailed steps by using experienced judgment and discretion.
Do their part to assure the cleanliness and conditions of the lobby by straightening up after guests. Responsible for communicating larger issues to Housekeeping and Engineering for immediate attention.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Abilities Required
Must have the ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times. Communicate well with guests.
Must be willing to “pitch-in” and help co-workers with their job duties and be a team player.
Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
Ability to stand and move throughout the front office and continuously perform essential job functions.
Ability to access and accurately input information using a moderately complex computer system.
Ability to observe and detect signs of emergency situations.
Ability to establish and maintain effective working relationships with associates, customers and patrons.
· Must be able to stand and exert well-paced ability for up to 4-hours in length at a time.
· Ability to spend extended lengths of time viewing a computer screen.
· Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
· Must be able to lift up to 15-lbs. occasionally.
· Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing, listening and hearing ability and visual acuity.
Work Habits:
· In order to maintain a positive guest and team member experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance.
· You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.
PAS Registration Coordinator
Front desk coordinator job in Salem, OR
Site: North Shore Medical Center, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
* 8 Hours Nights, EOW/EOH
Job Summary
Arranges for the efficient and orderly admission of inpatients and admission of individuals who have hospital-based outpatient testing or procedures. Ensures that the patient information is collected and that patients are aware of hospital policies and procedures. Interviews incoming patient or representatives and enters information required for admission into computer database. Distributes appropriate information to ancillary departments. Participates in performance improvement and CQI activities
Qualifications
Ability to read, write and speak English required (additional languages a plus). Effective interpersonal skills. Analytical ability for numbers and situations. Ability to type 40 wpm. Familiarity with medical billing; managed care and other medical insurance. Previous office experience or training with exposure to keyboard, computer and other office equipment required, preferably in a medical setting. Previous experience or training in customer service required. Associate Degree in business or related field preferred
Additional Job Details (if applicable)
Additional Job Description
Remote Type
Onsite
Work Location
81 Highland Avenue
Scheduled Weekly Hours
8
Employee Type
Regular
Work Shift
Night (United States of America)
Pay Range
$19.42 - $27.74/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyFRONT OFFICE AND FINANCIAL COORDINATOR FOR DENTAL OFFICE
Front desk coordinator job in Happy Valley, OR
Job DescriptionBenefits:
401(k)
Flexible schedule
Health insurance
Paid time off
Competitive salary
We are looking for an awesome individual that can rock the position the front office position and understand claim payments and processing. The position involves over seeing day to day activities including extensive knowledge in treatment planning or schedule managment.
Responsibilities
Sending and managing all claims
Verifying end of days
Help maintain and fill schedules
Managing the office budget
Create a positive work environment for the team
Enforce and maintain office protocol
Daily communication with the office manager and dentists.
Qualifications
Minimum of 5 years of front office experience
Minimum of 5 years of Dentrix Experience
Send hourly pay request
Benefits/Perks
Flexible Scheduling
Competitive Compensation
Medical Insurance
Job Summary
We are seeking a qualified and caring office manager to join our team! You will provide top-notch dental care that makes our clients feel like family. You will provide complete administrative tasks such as insurance verification, treatment planning, scheduling appointments and team management. If youre friendly, outgoing, and committed to creating a fantastic dental experience, we want to hear from you!
Medical Receptionist
Front desk coordinator job in Portland, OR
What We're Looking For:
A dedicated and customer-focused Medical Receptionist who thrives in a fast-paced environment. The ideal candidate is highly organized, adaptable, and able to multi-task while ensuring patients feel welcomed and valued from the moment they arrive to the time they leave. If you're up for the challenge, we want to hear from you!
Please check out our video to learn more about the amazing work our Medical Receptionists do for our patients!
What You'll Do
Be the first and last person our patients encounter! As you assist with check-ins and check-outs, you'll play a key role in providing an exceptional patient experience-welcoming them warmly, prepping them efficiently, and leaving a lasting, positive impression every step of the way.
Keep things flowing by registering patients, managing wait times, and making the reception area warm and inviting for everyone!
Deliver friendly and professional customer service, whether you're chatting in person, over the phone, or sending a message.
Gather and double-check patient info, handle forms and payments, and get everything ready for the next visit-all with a smile!
Support our patients and providers by scheduling appointments, maintaining records, and ensuring a seamless experience.
And there's so much more!
What We Value
Fun - We create an engaging and positive environment for patients and staff.
Common Sense - We take a practical, thoughtful approach to patient care and clinic operations.
Integrity - We uphold the highest standards of professionalism, ethics, and trust.
Excellence - We are committed to delivering top-tier patient care and service.
Determination - We tackle challenges with solutions and strive for continuous improvement.
Teamwork - We support one another to provide the best outcomes for our patients.
What We Offer
Our team members are the key to our success and we're proud to offer eligible teammates great benefits (many at no cost!), perks like free skin care, generous time off, growth opportunities, and the chance to be part of a purpose-driven organization taking patient care to the next level. Join our team and be a part of a dermatology practice that values exceptional patient care and a positive workplace culture!
Qualifications/Experience
High school diploma or general education degree (GED).
Prior medical receptionist experience preferred.
Must be authorized to work in the United States without restriction. We will not sponsor applicants for work visas.
Work Environment and Physical Requirements:
Medical office, procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.
Benefits
We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA, tuition assistance, certification reimbursement, and more!
Auto-Apply