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Front desk coordinator jobs in Grandview, WA

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Front Desk Coordinator
Receptionist
Referral Coordinator
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Patient Service Coordinator
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Front Desk Agent
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Front Desk Administration
  • Referral Coordinator

    Tri-Cities Community Health 4.4company rating

    Front desk coordinator job in Pasco, WA

    ABOUT US In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service. OPPORTUNITY TCCH is growing and actively recruiting Referral Coordinator to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the person in this position will serve as a primary point of contact for referral coordination with contracted managed health care plans. He or she assists members, clinic staff and providers with community resources referrals for patients. He or she responds to inquiries from members, clinic staff, plan, providers, hospitals, and external specialists regarding managed care. He or she educates clinic staff and others appropriate in managed care and provides support to the manager by meeting department and company goals and objectives. Work is primarily completed via telephone and direct contact with patients and staff. SCHEDULE/LOCATION * Monday-Friday; 8:00 am- 5:00 pm * Pasco, WA WAGE / STATUS * $20.73-22.89/hour; Up to $26.82/hour * This is a Union / Bargaining Unit position, non-exempt Requirements Education: High school diploma/GED required. Experience: Five years administrative experience working in a health care setting and two or more years of managed care experience preferred. License/Certification: None. Knowledge/Skills/Abilities: Bilingual (English/Spanish) language skills required. Excellent written & oral communication skills. Basic understanding of medical and insurance terminology. Proficiency with computers and Microsoft products required. Ability to complete assignments with minimal supervision. Salary Description $20.73-22.89/hour; Up to $26.82/hour
    $20.7-22.9 hourly 22h ago
  • Bilingual District Receptionist - Booth Building

    Pasco School District 4.3company rating

    Front desk coordinator job in Pasco, WA

    PASCO SCHOOL DISTRICT NO. 1 1215 WEST LEWIS ST PASCO, WASHINGTON 99301 PHONE ************** Bilingual District Receptionist HOURS: 8.00/day, Monday - Friday 260-day calendar SALARY: $23.44 - $25.84 $0.50/hour - AA Degree $0.75/ - Bachelor's Degree Salary Schedules NEW HIRES ARE CONDITIONAL UPON PASSING A FINGERPRINT SCREENING ESSENTIAL RESPONSIBILITIES: * Provide exceptional customer service to the public by greeting and assisting visitors, students, parents, the public, and/or district personnel in person and over the phone and connecting them with the appropriate staff or department to address their needs. * Answer phones, including support for other departments, taking messages, responding to voicemails, and/or forwarding calls. * Respond to inquiries from students, parents, district personnel, and/or the public for the purpose of providing information and/or direction as needed. * Handle crisis communications by answering the emergency phone line, gathering key information about incidents, and promptly communicating details to Public Affairs. * Perform clerical duties to support daily building operations and provide clerical assistance to the Public Affairs Department. Maintain schedule(s) for the purpose of coordinating available meeting rooms, conference rooms, boardroom, and/or any other available space. * Update digital signage in lobby of Booth Building. * Assist with Senior Gold Card/discount cards. * Process volunteer applications. * Processes documents, materials, schedules, agendas, district mail, and/or any other information for the purpose of disseminating information to appropriate staff, buildings, or departments. * Distribute documents, materials, and mail to appropriate staff, students, and/or parents. * Participate in District meetings to communicate information and gain feedback and/or direction on a variety of issues. * Assists with supervision of students to ensure a safe and productive learning environment. NON-ESSENTIAL RESPONSIBILITIES: * Assist other personnel as may be required to support them with the completion of their work activities. * Perform other duties as assigned within the scope of the position. QUALIFICATIONS: * High school diploma or equivalent, required. * Bilingual and/or Biliterate, required. * Prior job-related experience preferred but not required. * Experience working in a K-12 setting preferred but not required. REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Knowledge of general office equipment such as computers, copiers, laminators, telephones, scanners, paper cutters, book covering materials, and/or step ladders. * Knowledge in proper use of English in both written and verbal forms, use of correct grammar, spelling, and punctuation. * Maintain detailed and accurate records. * Skill in operating standard office equipment including basic computer applications. * Ability to sit and/or stand for prolonged periods. * Understand and conduct verbal and written instruction. REQUIRED LICENSES, CERTIFICATIONS AND TESTING: * Passing score on district administered clerical test. * Passing score on district administered bilingual test. * Keyboard accuracy of at least 45 words per minute (WPM) on district administered typing test. Letters and applications received after closing date will only be accepted and screened if the position remains unfilled. NOTICE OF NONDISCRIMINATION: Pasco School District does not discriminate in any programs or activities on the basis of sex, race, creed, age, religion, color, national origin, veteran or military status, sexual orientation, gender expression or identity, disability, or the use of trained guide dog or service animal. Pasco School District provides equal access to the Boy Scouts, Girl Scouts, and other designated youth groups. Questions and complaints of alleged discrimination should be addressed to the following designated employees: Title IX and Civil Rights Compliance Officer-Sarah Thornton; 1215 W. Lewis St., Pasco, WA 99301, ************, ******************; and Sec. 504 Coordinator-Kristi Docken, 1215 W. Lewis St., Pasco, WA 99301, ************, ****************.
    $23.4-25.8 hourly Easy Apply 7d ago
  • Receptionist PT Hawthorne CT

    Hawthorne Court

    Front desk coordinator job in Kennewick, WA

    If you're looking for a job that goes beyond the basics to deliver purpose and joy, you'll find it here! Welcome to Leisure Care, where employees inspire today's older adults to embrace joy and purpose in their lives while doing the same in their own. For nearly 50 years, we've been reimagining and reinventing what it means to work in senior living, ensuring our employees have the most fulfilling and productive opportunities possible. Our hospitality-based care services and superstar employees (like you!) inspire new and creative ways of doing business and serving our residents and their families. Our employees are the heart of Leisure Care communities, working to make our communities feel just like home. Our teams work together to bring premier dining, personalized fitness, and engaging activities to older adults while also making a profound difference in the lives of our residents and their families. With the best benefits in the biz, you can build your dream job while knowing your work matters - and have a lot of fun doing it! But don't just take our word for it. Our teams agree! We're a certified Great Place to Work and ranked among Fortune's Best Workplaces in Aging Services! We are now seeking a Receptionist to join our team! This position is responsible for the front desk duties in addition to carrying out general administrative tasks. Presents a friendly and professional atmosphere for all visitors to the community. Greets all visitors to the community. Answers and directs phone calls. Maintains resident emergency data summaries, phone logs, emergency procedures manual, resident sign-in/sign-out logs, guest sign-in books and other documentation. General typing and filing. Monitors electronic resident call box. Maintains cleanliness of front desk and main entrance. Monitors office supplies. Successful candidates will have 1 years of prior front desk receptionist / customer service experience. Exceptional communication, organizational and multi-tasking skills are essential as well as proficiency in Microsoft Office. Our full-time benefits package is one of the best in the business. We offer it all: Medical, Dental and Vision Early Wage Access (access to earned wages when needed!) 401(k) 10 Days Vacation & 1 Hour Sick Leave accrued for every 30 hours worked Bereavement & Jury Duty Leave 6 Holidays 2 Float Holidays Flexible Spending Accounts (Health and Dependent Care) Meal Discounts Tuition Assistance Short Term Disability Term Life Insurance Term AD&D Critical Illness Hospital Indemnity Apply today! Leisure Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. JB.0.00.LN
    $29k-38k yearly est. 3d ago
  • Bilingual Front Desk Coordinator

    Yakima Union Gospel Mission

    Front desk coordinator job in Yakima, WA

    Job DescriptionDescription: Job Purpose This position is responsible for coordinating front office operations for the medical and dental clinics within the Care Center, including directing and onboarding volunteers, data collection, patient support and coordination, assisting with patient specialist referrals, interpreter services, and various other supports to keep the clinics running smoothly. Duties and Responsibilities Cultural and Ministerial Responsibilities Uphold and promote YUGM's Christian beliefs and behaviors, core values, policies, and procedures with a high-level of integrity. Develop professional, caring, strengths-based relationships built on truth, respect, encouragement, and trust. Provide ministry and show kindness and grace to staff, volunteers, patients, clients, donors, and the community. Functional Responsibilities Shared Responsibilities: Model the three virtues of an ideal team player: humble (motivation), hungry (passion), and smart (emotional intelligence). Contribute as a member of the Care Center team, including Medical and Dental clinics, in a collaborative, team environment, and with volunteers. Work in supportive capacity with supervisor and co-workers to solve departmental problems and accomplish shared goals in pursuit of established priorities. Encourage staff and volunteers to flourish in culture and in knowledge for YUGM specific needs. Front Desk Responsibilities: Assist in coordinating front office volunteers, externs, and additional personnel. Assist in telephone and walk in reception in English and Spanish. Keep the office and waiting area clean and organized. Assist at morning and evening clinics as staffing needs require. Assist with health promotion, education, and awareness when needed. Open office and prep for a day of clinic. Assist with interpreting as needed. Handle cash and make change. Maintain appropriate record keeping for patient prescriptions and referrals. Check Care Center mail daily. Create new patient charts in medical, dental, and mental health electronic records. Check patients in and out before and after appointments. Assist patients in completing and updating forms when needed. Dental-Specific Responsibilities: Collect income and verify documents and implement appropriate discount. Schedule patients based on emergent, non-emergent, and type of procedure needed with dentist and hygienists. Ensure both dentist and hygienist maintain a full schedule of patients. Collect payment at the time of visit. Follow up phone calls to collect payment. Ensure established patients stay up-to-date on income verification. Process end of day reconciliation. Prepare monthly collection statements to maintain patient accounts. Medical-Specific Responsibilities: Provide information and referral for clients, update resource information as needed. Report provider messages to patients regarding referrals, medications, and lab results. Assist in the case management of patients needing to apply for financial aid to fulfill referrals or receive medications. Schedule patients according to variable providers' availability as well as walk in needs. Assist in maintaining full schedule of patients for providers each day. Other Duties: Attend, as requested or required, all YUGM trainings and meetings scheduled by the management team to keep current on any policy changes, new procedures, and other information essential to performing the job. Other duties as assigned in support of YUGM's mission and values. Requirements: Education and Experience: Bilingual in Spanish and English, both in verbal and in written form is required. Understanding and ability to apply principles and rules of confidentiality (i.e., HIPPA). Proficiencies: Interest in and the ability to understand and relate to low-income populations. Works well in a collaborative team environment, and with volunteers. Good problem-solving skills. Patience, empathy, and compassion toward patient needs. Ability to pay close attention to details. Computer, typing, design, and grammar skills. Organizational skills Ability to handle phone inquiries in a professional manner. Excellent organizational, written, and verbal communication skills. Demonstrate personal and work ethic reflecting YUGM's Core Values of Love, Professionalism, and Outcomes.
    $35k-44k yearly est. 1d ago
  • Front Desk Receptionist

    Us Foot and Ankle Specialists Careers

    Front desk coordinator job in Yakima, WA

    The Medical Front Desk Receptionist provides essential administrative support to the office, healthcare providers, and patients in a fast-paced medical practice. This role is responsible for a wide range of tasks, including patient service, appointment scheduling, data entry, electronic health record (EHR) management, and patient education. Front Desk Receptionist Essential Functions/Responsibilities (other duties may be assigned): Greet patients upon arrival and address questions and concerns Answer incoming calls, provide information, transfer calls, and take messages as needed Schedule appointments and manage multiple provider calendars Register new patients and update existing patient demographics and financial information Facilitate patient flow by notifying providers of arrivals, monitoring delays, and communicating updates to patients and staff Maintain and update patient records through data entry, faxing, and scanning Collect payments, including deductibles, coinsurance, balances, copays, and sales of OTC items Review and update accounts receivable/payable changes since prior visits Maintain an accurate log of orthotics received; contact patients for follow-ups and schedule appointments accordingly Monitor office supply inventory, place orders, and coordinate equipment maintenance and service Verify insurance eligibility, referrals, and authorizations in preparation for next-day appointments Prepare and process daily reports, deposit slips, and upload financial records to shared files Review billing claims and denials; gather required information from providers or patients to resolve issues Support additional office tasks and projects as needed Front Desk Receptionist Required Skills and Experience: High School Diploma or GED equivalent 2+ years of administrative support experience in a medical environment preferred Knowledge of health insurance processes, including pre-authorization, insurance verification, medical terminology, CPT codes and ICD-9/ ICD-10 coding preferred Excellent customer service and interpersonal skills Ability to establish and maintain effective working relationships with patients, coworkers, and the public Strong communication, multi-tasking, and problem-solving skills Ability to thrive in a fast-paced and demanding work environment Strong attention to detail and a commitment to achieving high levels of patient satisfaction Ability to maintain confidentiality and uphold HIPAA compliance at all times Sound judgment and discretion in handling sensitive information Team-oriented mindset, flexibility, and a willingness to learn Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and general computer systems Front Desk Receptionist Pay Range: $18.77 - $20/hr, based on experience Front Desk Receptionist Benefits Offered: Health Insurance (Single & Family plans available) Life Insurance Disability Insurance 401(k) Plan with Company Match Employee Discount Program Paid Time Off (PTO) Paid Holidays Front Desk Receptionist Physical Requirements: The physical demands described here represent those required to perform essential job functions. Reasonable accommodation may be made for individuals with disabilities. While performing this role, the employee must regularly: Sit, talk, hear, and use hands to write, type, or operate office equipment Occasionally reach with hands and arms; climb, balance, stoop, kneel, crouch, crawl, and smell Perform repetitive motions, including reaching overhead and typing Lift up to 50 pounds occasionally and carry objects weighing up to 25 pounds Maintain peripheral vision, depth perception, and focus adjustments
    $18.8-20 hourly 5d ago
  • Patient Services Coordinator - Endocrinology

    Multicare 4.5company rating

    Front desk coordinator job in Yakima, WA

    You Belong Here. At MultiCare, we strive to offer a true sense of belonging for all our employees. Across our health care network, you will find a dynamic range of meaningful careers, opportunities for growth, safe workplaces, and flexible schedules. We are connected by our mission - partnering and healing for a healthy future - and dedicated to the health and well-being of the communities we serve. FTE: 1.0, Shift: Day, Schedule: Monday - Thursday, 7:00am - 6:00pm Other qualifications & requirements: Bilingual Required - English/Spanish Location: MultiCare Endocrinology - Creekside Loop | Hospital-Based Outpatient Clinic: MultiCare Yakima Memorial Hospital | MultiCare Endocrinology - Creekside Loop - MultiCare Position Summary The Patient Services Coordinator is the initial point of contact for patients at our outpatient clinics. This role performs a variety of critical functions to maintain the clinical flow and to ensure patients receive care as ordered in a timely fashion. ESSENTIAL RESPONSIBILITIES 1. Updates patient information, provides any required forms to complete, and obtains signatures as necessary. 2. Prepares charts for each clinical session and ensures lab, diagnostic test results, history & physical examinations or other documentation are in charts as appropriate. 3. Schedules patients for appointments as needed, including consultation and diagnostic appointments for patients per provider/assistant request and documents such. 4. Schedules transportation and/or interpreters for patient as needed. 5. Verifies insurance eligibility as appropriate. 6. Provides telephone coverage. Utilizes good customer service practices for all callers. 7. Completes forms as requested. 8. Responds to patient requests expeditiously, maintaining an efficient clinical flow. 9. Contributes to professional communication with team members in order to convey important information relating to patient care, operations, or clinical needs. 10. Maintains awareness of changes in protocols/procedures of the department; maintains competency on all applicable computer systems. 11. Other duties as assigned QUALIFICATIONS AND REQUIREMENTS Education: High School diploma or GED equivalent required. Experience: One year experience as a medical receptionist or other related field preferred. Knowledge of medical terminology preferred. Our Values As a MultiCare employee, we'll rely on you to reflect our core values of Respect, Integrity, Stewardship, Excellence, Collaboration and Kindness. Our values serve as our guiding principles and impact every aspect of our organization, including how we provide patient care and what we expect from each other. Why MultiCare? Belonging: We work to create a true sense of belonging for all our employees Mission-driven: We are dedicated to our mission of partnering for healing and a healthy future and the patients and communities we serve Market leadership: Washington state's largest community-based, locally governed health system Employee-centric: Named Forbes “America's Best Employers by State” for several years running Technology: "Most Wired" health care system 15 years in a row Leading research: MultiCare Institute for Research & Innovation, 40 years of ground-breaking, clinical and health services research in our communities Lifestyle: Live and work in the Pacific Northwest - offering breathtaking water, mountains and forest at every turn Pay and Benefit Expectations We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $19.32 - $27.80 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align. Associated benefit information can be viewed here.
    $19.3-27.8 hourly Auto-Apply 3d ago
  • Senior Patient Care Coordinator - INLAND CARDIOLOGY

    Providence Health & Services 4.2company rating

    Front desk coordinator job in Richland, WA

    Under the general direction of the Practice Administrator/Manager, executes patient insurance referrals, consultations, and diagnostic procedures relating to Kadlec Clinic. Also functions as back up to front office assistant performing a variety of duties related to that position. This position may require floating to other clinics. Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualification: + 1 year of office experience, medical office preferred Preferred Qualification: + Experience in a hospital or physician office with a background in medical terminology, Insurance, CPT codes, or ICD-9 codes. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers. PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. Requsition ID: 392424 Company: Kadlec Jobs Job Category: Patient Access Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Multiple shifts available Career Track: Admin Support Department: 3010 INLAND CARDIOLOGY Address: WA Richland 1100 Goethals Dr Work Location: Kadlec 1100 Goethals Bldg-Richland Workplace Type: On-site Pay Range: $22.20 - $33.97 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $22.2-34 hourly Auto-Apply 28d ago
  • Patient Services Coordinator - Dental Hygiene

    Yakima Valley College 3.6company rating

    Front desk coordinator job in Yakima, WA

    Our Mission Statement: As a federally designated Hispanic-serving Institution residing on the traditional homelands of the 14 Confederated Tribes and Bands of the Yakama Nation, Yakima Valley College cultivates equity and a culture of innovative and inclusive teaching and learning. Yakima Valley College serves all students holistically, supports all students' learning goals, and fosters achievement within career and educational pathways. We strengthen our communities by providing opportunities for personal enrichment, economic mobility, and sociocultural engagement. Yakima Valley College is accepting applications for a Patient Services Coordinator in our Dental Hygiene Clinic. This is a full-time, 11-month, classified position, which includes a state benefits package and incremental wage increases according to the classified collective bargaining agreement. Leave Without Pay August 1-15 and December 16-January 1. This is an in person position with a monthly salary of $3,665.00. The Patient Services Coordinator performs a variety of tasks supporting smooth operations of the Allied Dental programs and clinic. This position supports daily operations by coordinating patient scheduling, purchasing clinical supplies, maintaining patient electronic record software, dental billing, and customer service operations. This position supports the various Allied Dental programs by processing admissions applications, acceptance notifications, class registration, and maintaining admissions software. A high level of accountability, dependability, and multitasking is required. The Patient Services Coordinator will practice Health Insurance Portability and Accountability Act (HIPAA) and Family Educational Rights and Privacy Act (FERPA). Duties are performed in an office environment, and long periods of computer work may be necessary to complete assignments. Occasional lifting of up to 25 lbs. may be required. Clinic Operations & Patient Services * Open and close the dental clinic in coordination with the Clinic Manager. * Share front desk duties, including handling phone calls, emails, and inquiries related to clinical services and prospective students. * Provide exceptional customer service to patients, students, faculty, and stakeholders. * Manage patient intake, appointment scheduling, and record-keeping while ensuring HIPAA compliance. * Assist patients with understanding insurance coverage, co-pays, and financial matters. * Handle patient complaints or concerns and direct them to appropriate personnel when necessary. Billing & Financial Management * Process accurate and timely insurance billing for services using Axium Ascend and DentalXChange. * Maintain detailed billing records, fee schedules, and codes. * Verify insurance prior approval requirements, dispute rejected claims, and submit additional documentation as needed. * Process, reconcile, and ensure accuracy of patient billing documents. * Ensure cash deposits are completed according to YVC procedures. Software & Data Management * Maintain Axium Ascend software system, including user accounts, access levels, appointment scheduling, and billing tracking. * Collaborate with software vendors to resolve technical issues. * Implement data surveys and produce reports as requested. Inventory & Purchasing * Support supply, equipment, and inventory control for the clinic. * Communicate with vendors for clinical supply purchases, evaluate cost-effective alternatives, and ensure timely ordering and delivery. * Process purchase requisitions and maintain records of all clinical purchases and inventory. Program Administrative Support * Assist with student program application processing, TEAS score requests, and maintain student rosters. * Manage WebAdmit software for student applications. * Coordinate student registration and building access, including key card distribution and collection. * Facilitate program events and special seminars, including space booking and catering arrangements. * Support faculty and staff with travel authorizations and expense processing. * Assist with CRDTS coordination, including room reservations, supply purchasing, and billing. * Maintain program website and marketing materials for accuracy and updates. * Share responsibility for processing program contracts and MOUs following college procedures. * Provide information to Registration and Financial Aid offices regarding program admits and withdrawals. Collaboration & Training * Attend department meetings and provide updates on office procedures and clinic concerns. * Collaborate with the dental team to review and improve office processes. * Assist with orienting new staff on clinical office procedures. * Participate in professional development and assigned training. MINIMUM QUALIFICATIONS: * An earned Associate's Degree or Medical/Dental/Billing Office Certificate * Three years of full-time medical or dental office experience. * One year of medical or dental billing. * Bilingual/biliterate: English/Spanish. PREFERRED QUALIFICATIONS: * Five plus years of office management experience in a dental clinic. * Three years of experience in insurance billing and resolving denied claims. * Advanced use of Microsoft applications- Excel, Word, Outlook, and Teams. ABILITY TO: * Work collaboratively with a diverse faculty, staff, students, public, and community partners to create a positive work environment. * Communicate clearly in oral and written formats with translation from English to Spanish as needed. * Provide excellent customer service to all students, staff, faculty, and community members. * Implement rules and regulations. * Meet or exceed deadlines. * Handle money (cash, checks, etc.) accurately and follow State and college rules and regulations. * Read and comprehend advanced instructions, operation manuals, correspondence, and memos. * Work a flexible schedule when requested to serve early morning or evening students and patients. * Quickly learn new technology and software applications. APPLICATION INSTRUCTIONS: To apply for this position, you MUST submit a complete YVC Online Employment Application, and include the following REQUIRED attachments: * A cover letter describing your interest and alignment with YVC's mission. * A current resume (a resume will not substitute for the "work experience" section of the online application) * Three (3) professional references(personal references do not count as professional) * Unofficial transcripts for confirmation of degree (if minimum qualifications require a degree). The successful candidate will be required to submit official transcripts at time of hire. * Certifications/Credentials as required for fulfillment of the minimum qualifications. Please note: Failure to follow the above application instructions will lead to disqualification. Please do not include any attachments other than the ones requested above. E-mailed documents will not be accepted after the closing of the recruitment or in lieu of attaching your documents to the online application. SUPPLEMENTAL INFORMATION: Candidates invited for interviews may be required to complete a skills test. Candidates may be subject to a Criminal History Background Check as a condition for consideration of employment. "In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire." Yakima Valley College does not discriminate against any person based on their race, color, creed, religion, national origin, sex, sexual orientation and/or gender identity, age, marital status, the presence of any sensory, mental or physical disability, the use of a trained dog guide or service animal by a person with a disability, honorably discharged veteran or military status, genetic information, or any other prohibited basis in admission, treatment, or participation in its programs, services and activities, or in employment. All inquiries regarding compliance should be directed to Alma Ramirez, Chief Human Resources Officer, Yakima Valley College, 1015 South 16th Avenue, Yakima, Washington, 98902; **********************; telephone ************. Yakima Valley College's Annual Safety and Fire Report is available online at ********************************************** containing mandated information about current campus policies concerning safety and security issues, required statistics, and other related information for the past three calendar years. To obtain a paper copy of the report, please call ************. Applicants with disabilities who require assistance with the recruitment process will be accommodated to the extent reasonably possible. All positions are subject to funding.
    $3.7k monthly Easy Apply 15d ago
  • Referral Coordinator

    Vets Hired

    Front desk coordinator job in Hermiston, OR

    The Referral Coordinator plays an essential role in the care coordination team by managing all aspects of the referral process to ensure patients receive timely access to specialty services, diagnostic testing, procedures, and medications. This position serves as the communication bridge between providers, internal staff, external specialists, and patients, ensuring referral requirements are completed accurately and efficiently. The role requires strong organizational skills, attention to detail, and excellent communication to maintain accurate documentation in the electronic medical record (EMR) and support a smooth patient experience. Responsibilities Referral Management Initiate, process, and track incoming and outgoing referrals. Review provider orders and ensure required documentation (notes, imaging, labs) is submitted to specialists or facilities. Scheduling & Follow-Up Schedule, cancel, or reschedule referral-related appointments according to guidelines. Monitor referrals through completion, including follow-up and obtaining specialist reports. Insurance Verification & Prior Authorizations Verify patient insurance eligibility and coverage for referred services. Obtain prior authorizations for visits, procedures, diagnostics, or medications. Coordinate communication with insurance payors. Electronic Medical Record (EMR) Management Accurately document all referral activity in the EMR. Scan and upload referral-related records. Keep patient charts updated and organized. Patient Communication Inform patients of referral status, appointment details, and required steps. Provide guidance on specialist locations, insurance expectations, and next steps. Message Handling Answer calls and in-person inquiries professionally. Take and route clear, accurate messages according to clinic protocols. Chart Preparation & Support (Clinic Dependent) Ensure records and referral documentation are available in the chart before appointments. Verify insurance and forms as needed. No-Show Documentation Document no-shows in the EMR when necessary and follow clinic procedures for follow-up. Team Collaboration Work closely with providers, nursing staff, the front office, and the business office. Provide coverage or assistance to front office operations when needed. Customer Service & Confidentiality Maintain a patient-centered approach with excellent customer service. Uphold confidentiality standards and follow HIPAA guidelines. Work Schedule Flexibility Adapt to varying shifts or extended hours based on clinic needs. Adjust responsibilities as workload or patient volume changes. Other Duties Perform additional tasks or projects assigned by clinic leadership. Qualifications Education Required: High school diploma or equivalent. Preferred: None. Working Place: Hermiston, Oregon, United States Company : 2025 Dec 4th Healthcare - GS Health
    $32k-45k yearly est. 36d ago
  • Front Desk Agent

    Hospitality Management Corporation 4.0company rating

    Front desk coordinator job in Hermiston, OR

    Hospitality Management Corporation is a Dallas based privately held provider of management solutions and hospitality industry services, each customized to fit our clients' unique needs. HMC's core value and mission is to provide our clients with the finest management expertise the industry has to offer with integrity, honesty and open communication. When choosing to work for a company, HMC should be your first choice due to a well-deserved record of Honesty, Professionalism, Experience, Innovation, Flexibility, Customer Service and most importantly - Results. HMC believes that a company is only as strong as its team members. Team members are encouraged by their superiors to push themselves and are provided with the resources to ensure that success is achieved. We are currently searching for a Front Desk Agent for the Travelodge of Hermiston, OR. Why Work With Us? It's a fun company to work for! We recognize efforts and reward results Great benefits package, including industry leading 401K Promotional opportunities with a growing company Responsibilities Greet guests and manage check-ins and check-outs Handle reservations, cancellations, and room assignments Assist guests with questions, directions, and local recommendations Address and resolve guest concerns professionally Maintain accurate guest records and room key inventory Support front desk operations as needed Requirements: Experience with an IHG branded hotel highly desired Be able to manage time effectively, complete required tasks on time Knowledge of and ability to operate computer equipment and the reservations system. Education & Experience: High School diploma or equivalent required Stable work history required Strong understand of Microsoft Office products (Excel, Word, Outlook) Need to be a team player - if you like to work on an island by yourself, this won't be a good fit for you! Must be able to convey information and ideas clearly Must maintain composure and objectivity under pressure Must be effective in handling problems in the workplace, including anticipating, preventing, identifying and solving problems as necessary Must be effective at listening to, understanding, clarifying and resolving the concerns and issues raised by guests HMC is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
    $32k-38k yearly est. Auto-Apply 23d ago
  • Patient Access Representative

    Cottonwood Springs

    Front desk coordinator job in Kennewick, WA

    Collects patient demographic, insurance, and financial information for outpatient services and inpatient admissions. Verifies benefits, obtains authorizations as needed, and collects co-pays/deductibles at the point of service to efficiently expedite the admitting process. Provides a positive first impression of the facility. Reports to the Director or Manager of Department. Essential Functions Ensures all required demographic, billing, and clinical data are obtained and accurately entered into the registration system in a timely manner. Distributes and explains forms, documents, and educational handouts to patients and families. Verifies insurance benefits and obtains precertification/authorization as necessary. Determines and accepts required payments (e.g., co-pays, deductibles) or refers to financial counseling as appropriate. Communicates professionally in-person and by phone; provides clear instructions and excellent customer service. Protects patient privacy and confidentiality in all registration activities. Participates in performance improvement and required education. Works alternate shifts/areas as needed to support department operations. Performs other duties as assigned. Additional Information Populations Served: Does not treat or provide clinical care to patients. Protected Health Information Accessed: Demographic, Insurance, Financial. Exposure: Occupational exposure to bloodborne pathogens may be present. Physical Requirements (typical): Frequent keyboard data entry, sitting, audible speech and hearing; frequent reaching and repetitive hand/arm movements; occasional walking, standing, squatting, pushing/pulling and lifting/carrying up to 25 lbs; rare climbing, kneeling, running, and higher-force tasks. Vision demands include near/far vision and depth perception (constant), color distinction (constant); smell and taste rarely required. Occasional exposure to biological and rare exposure to chemical hazards (e.g., dust, gases/vapors/fumes); latex exposure rare. Knowledge, Skills & Abilities Education: High School diploma preferred. Skills: Critical thinking, decisive judgment, and ability to work with minimal supervision in a fast-paced environment. Rapid learning and navigation of multiple software systems. Effective English communication (read, write, speak, and understand). Ability to complete the Skills Competency Checklist within 90 days of hire.
    $34k-42k yearly est. Auto-Apply 6d ago
  • Front Desk Admin

    Collette & Hamilton PLLC 3.2company rating

    Front desk coordinator job in Richland, WA

    Job Description Smile Surfers is currently seeking an amazing full-time Front Office Admin in Richland, WA! Please come into the practice and submit your in-person resume for immediate consideration. Beautiful practice in the heart of Richland that takes pride in not only serving the people of our community but changing lives. The ideal candidate must be engaging with patients, gets along well with others, is team-oriented and has previous experience as a Front Desk Admin. What we offer: 401k Plan PTO and Holiday Time Medical Insurance Duties/Responsibilities Greeting and welcoming patients to the practice. Scheduling, rescheduling, or canceling appointments as needed. Assisting patients to fill out new patient forms. Preparing patients' charts and daily schedules for the Treatment Coordinator staff. Updating patient records and documenting recent treatments and procedures. Scheduling follow-up appointments and providing telephonic reminders. Verifying patients' benefits Verifying methods of payment and collecting payments as needed. Performing general office duties, such as answering telephones, photocopying, filing, and faxing. Schedule patient appointments Requirements/Qualifications Basic knowledge of practice management software. Dental insurance, scheduling and experience working in a fast-paced office. High school diploma or equivalent Salary Requirements $18 - $23/hr (Dependent on Experience) Does this describe you? We invite you to apply with your must up-to-date resume! OR Please, stop by the office and drop of your resume!
    $18-23 hourly 11d ago
  • Bilingual Receptionist

    Healthcare Support Staffing

    Front desk coordinator job in Yakima, WA

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description • Will be manning the front desk and answering phones for an office of 12 people • Will be doing tasks related to the Medical Management department and Customer Service department which would include some outbound calls to members • Will be using CRM software and logging info into the system • Other general office duties as assigned Qualifications • HS diploma • Bilingual English/Spanish • Good phone presence • Ability to multitask - will be talking on the phone and putting notes in the system at the same time, etc. • Must be able to learn new computer programs • Must be able to travel to Tacoma for training for 2-3 days Additional Information Hours for this Position: Monday-Friday TBD - approx. 8:00-5:00 Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience ($15-$16/hr.) • Benefits offered, Medical, Dental, and Vision • Fun and positive work environment Interested in being considered? If you are interested in applying to this position, please click Apply Now and email your resume to Sheena Lagaylay.
    $15-16 hourly 60d+ ago
  • Patient Registration Specialist

    Inomedic Health Applications

    Front desk coordinator job in Richland, WA

    Full-time Description Inomedic Health Applications, Inc. (IHA) is seeking an experienced Patient Registration Specialist who will be responsible for greeting in a courteous and professional manner all incoming patients, visitors, physician's vendors or other individuals. This is a union position. Requirements Instruct patients on the completion of intake forms, case histories and other documentation and ensures completion. Properly secure all medical records and confidential information in accordance with established procedures. Direct patients through appropriate services maintaining clinic flow. Escort patients as they make their way through the testing process. Maintain communications with the Clinic Flow Coordinator to provide necessary information for coordinator to make decisions regarding clinic activities. Provide administrative support to providers and Occupational Medical Services need's. Perform QA audits on all documents for accuracy and completion after services. Enter data for completion of electronic Record of visit (ROV) Complete close-out paperwork as patients leaves clinic. Create and maintain a duplicate medical chart filing system at satellite facility. Create and maintain DOE audited HRP chart system at the satellite facility. Ensure patient confidentiality in compliance with IHA Privacy Practices and HIPAA regulations. Audit end of the day ROV audit reports daily. Support all case management and provider staff coordinating special requests. Maintain front desk organization and supply inventory for both facilities. Answer multi-line telephone, respond to routine inquiries and route as needed, take messages. Serve as liaison with medical schedulers in assisting customers for follow up appointments and resolving appointment conflicts. Perform daily close of business procedures for the front desk, which includes securing of all confidential information and facility close of business. Working Conditions: This job operates in a clinical environment that may involve bending, stooping, stretching, kneeling, standing and lifting occasionally. The duties described in this position description in no way state or imply that these are the only duties performed. The candidate may be required to perform other duties as assigned by management. Important to Note: Drug-Free Workplace: IHA maintains a drug-free environment. Employment is contingent upon a successful background check and potential drug screening. IHA is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, sex, religion, national origin, disability status, protected veteran status. Apply today and Be a Part of Our Success Story! Salary Description $23.06/hr
    $23.1 hourly 21d ago
  • Patient Access Concierge - multiple shifts

    Astria Sunnyside

    Front desk coordinator job in Sunnyside, WA

    Vision To ensure that every loved one receives the care they need when they need it. Mission To improve patient health and healthcare provider revenue/margin We will achieve our Mission by… Using patient data to individually identify, educate, and schedule patients for procedures that they need, but have not yet received Patient Access Concierge Patient Registration: Accurately collect and enter patient demographic, insurance, and medical information. Verify patient identity following all HIPAA and facility protocols. Ensure all required forms and signatures are completed during registration. 2. Insurance Verification: Confirm patient insurance eligibility and benefits prior to service. Obtain and document pre-authorizations or referrals as required. Communicate any coverage issues or financial obligations to patients. 3. Customer Service: Greeting patients and visitors warmly, providing courteous and efficient service. Answer patient questions regarding appointments, insurance, and registration processes. Address and resolve patient concerns or direct them to the appropriate personnel. Duties and Responsibilities Comply with Abax Health policies and procedures Preferred Qualifications /Experience Must have experience with using CERNER EMR One year of Healthcare Patient Access, Insurance Verification, Authorization, No Surprise Billing, Scheduling, or Revenue Cycle Management experience Prior knowledge, skills, and experience working in a contact center and leading a contact center team Ability to handle a high volume of customer inquiries with a commitment to excellence and customer satisfaction Excellent verbal and written communication skills Exceptional customer service skills are required Conflict resolution skills Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products are required Familiarity with web-based systems and tools. Ability to work cooperatively and effectively to achieve goals and expectations Ability to initiate and follow through on projects Ability to work independently and prioritize tasks with minimal or no supervision Strong attention to detail and accuracy Ability to understand and meet operational needs and special requests Contact Information Qualified candidates only Experience: Customer service: 3 years (Required) Medical terminology: 1 year (Preferred) Computer skills: 3 years (Preferred)
    $34k-42k yearly est. 60d+ ago
  • Senior Patient Care Coordinator - INLAND CARDIOLOGY

    Providence 3.6company rating

    Front desk coordinator job in Richland, WA

    Under the general direction of the Practice Administrator/Manager, executes patient insurance referrals, consultations, and diagnostic procedures relating to Kadlec Clinic. Also functions as back up to front office assistant performing a variety of duties related to that position. This position may require floating to other clinics. Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualification: 1 year of office experience, medical office preferred Preferred Qualification: Experience in a hospital or physician office with a background in medical terminology, Insurance, CPT codes, or ICD-9 codes. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
    $38k-48k yearly est. Auto-Apply 30d ago
  • Receptionist

    McCurley Integrity Dealerships LLC

    Front desk coordinator job in Richland, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution 6 Paid Holidays and Paid Time Off Jury Duty Pay Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations BDC Receptionist GROW WITH US!!!! The Receptionist's primary responsibility is to greet customers in person or by phone, determining the nature of the call and direct it to the appropriate person or department in accordance with general accounting procedures, dealership policies, state, and federal law. ESSENTIAL FUNCTIONS Perform any combination of clerical duties requiring limited knowledge of ADP and other systems or procedures. Perform data entry, filing, prepare correspondence, stuff envelopes, copying, and shredding of personal or confidential information handled at the front desk. Obtain customers' name and arrange to contact the person they are calling for. Take messages in a professional manner by directing the call or taking a message and noting the nature of business. Perform a variety of clerical duties. Maintain accounting filing system. Assist with stamping, sorting and distributing mail May assist in other departments and duties as assigned. Filing and photocopying. Perform other tasks as assigned. Perform task in conformance with all legal requirements regarding titles and other legal documents. Conform to the company's policies on non-discrimination and harassment and work in a cooperative and positive manner with all personnel. Treat members of the public in a courteous and non-discriminatory manner. DESIRED QUALIFICATIONS Bilingual Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Pay rate is $16.66 per hour. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $16.7 hourly Auto-Apply 18d ago
  • RECEPTIONIST

    McCurley

    Front desk coordinator job in Richland, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution 6 Paid Holidays and Paid Time Off Jury Duty Pay Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations BDC Receptionist GROW WITH US!!!! The Receptionist's primary responsibility is to greet customers in person or by phone, determining the nature of the call and direct it to the appropriate person or department in accordance with general accounting procedures, dealership policies, state, and federal law. ESSENTIAL FUNCTIONS * Perform any combination of clerical duties requiring limited knowledge of ADP and other systems or procedures. * Perform data entry, filing, prepare correspondence, stuff envelopes, copying, and shredding of personal or confidential information handled at the front desk. * Obtain customers' name and arrange to contact the person they are calling for. * Take messages in a professional manner by directing the call or taking a message and noting the nature of business. * Perform a variety of clerical duties. * Maintain accounting filing system. * Assist with stamping, sorting and distributing mail * May assist in other departments and duties as assigned. * Filing and photocopying. * Perform other tasks as assigned. * Perform task in conformance with all legal requirements regarding titles and other legal documents. * Conform to the company's policies on non-discrimination and harassment and work in a cooperative and positive manner with all personnel. * Treat members of the public in a courteous and non-discriminatory manner. DESIRED QUALIFICATIONS Bilingual Competency Statement(s) * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. * Working Under Pressure - Ability to complete assigned tasks under stressful situations. Pay rate is $16.66 per hour. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $16.7 hourly 18d ago
  • WIC Receptionist

    Columbian Basin Health Association

    Front desk coordinator job in Mattawa, WA

    At Columbia Basin Health Association (CBHA) we never have to wonder whether the work we do is worthwhile. Each day we see victories and successes, big and small, in the lives of people who count on us. This position is responsible for providing services and implementing the Women, Infants, and Children (WIC) Nutrition Education Program in accordance with program policies and procedures. Responsibilities Responsible for performing a variety of clerical duties for the day-to-day operation and implementation as required by the Washington state WIC Program. Responsible for screening and educating program participants Develop and maintain relationships with community agencies relevant to program functions for referral needs. Travels to remote clinic sites to support program activities, other work related activities and/or trainings. Promotes a positive work culture and upholds policies and procedures, including the WE CARE Standards of Behavior. Must uphold confidentiality at all times in regards to CBHA activities, reports, financials, patient health information and other proprietary information specific to CBHA. Other duties as assigned. Qualifications Professional and Technical Knowledge: Possesses a basic level of written and verbal communication skills and mathematical knowledge typically acquired through completion of a high school program. License and Certifications: Must possess a valid driver's license and meet company insurance liability standards to drive company vehicles. Technical Skills: Basic knowledge on using computers and the ability to work in a Windows environment using Microsoft Work, Excel, PowerPoint, and Outlook. Ability to enter and manage data into a centralized data management system. Communication Skills: Job duties require the employee to effectively communicate basic or non-technical information to co-workers and others. Employees are expected to exercise tact and diplomacy in the resolution of mild conflict or disagreements. Job duties require the compilation of information prepared in effective written form, including correspondence, reports, articles, or other documentation. Proficiency in speaking, reading, writing and translating both English and Spanish. Benefits: Please click here for an overview of our General Description of Benefits
    $29k-38k yearly est. Auto-Apply 27d ago
  • Referral Coordinator - Cardiology

    Vets Hired

    Front desk coordinator job in Hermiston, OR

    Job Description The Referral Coordinator plays an essential role in the care coordination team by managing all aspects of the referral process to ensure patients receive timely access to specialty services, diagnostic testing, procedures, and medications. This position serves as the communication bridge between providers, internal staff, external specialists, and patients, ensuring referral requirements are completed accurately and efficiently. The role requires strong organizational skills, attention to detail, and excellent communication to maintain accurate documentation in the electronic medical record (EMR) and support a smooth patient experience. ResponsibilitiesReferral Management Initiate, process, and track incoming and outgoing referrals. Review provider orders and ensure required documentation (notes, imaging, labs) is submitted to specialists or facilities. Scheduling & Follow-Up Schedule, cancel, or reschedule referral-related appointments according to guidelines. Monitor referrals through completion, including follow-up and obtaining specialist reports. Insurance Verification & Prior Authorizations Verify patient insurance eligibility and coverage for referred services. Obtain prior authorizations for visits, procedures, diagnostics, or medications. Coordinate communication with insurance payors. Electronic Medical Record (EMR) Management Accurately document all referral activity in the EMR. Scan and upload referral-related records. Keep patient charts updated and organized. Patient Communication Inform patients of referral status, appointment details, and required steps. Provide guidance on specialist locations, insurance expectations, and next steps. Message Handling Answer calls and in-person inquiries professionally. Take and route clear, accurate messages according to clinic protocols. Chart Preparation & Support (Clinic Dependent) Ensure records and referral documentation are available in the chart before appointments. Verify insurance and forms as needed. No-Show Documentation Document no-shows in the EMR when necessary and follow clinic procedures for follow-up. Team Collaboration Work closely with providers, nursing staff, the front office, and the business office. Provide coverage or assistance to front office operations when needed. Customer Service & Confidentiality Maintain a patient-centered approach with excellent customer service. Uphold confidentiality standards and follow HIPAA guidelines. Work Schedule Flexibility Adapt to varying shifts or extended hours based on clinic needs. Adjust responsibilities as workload or patient volume changes. Other Duties Perform additional tasks or projects assigned by clinic leadership. QualificationsEducation Required: High school diploma or equivalent. Preferred: None.
    $32k-45k yearly est. 7d ago

Learn more about front desk coordinator jobs

How much does a front desk coordinator earn in Grandview, WA?

The average front desk coordinator in Grandview, WA earns between $31,000 and $49,000 annually. This compares to the national average front desk coordinator range of $26,000 to $38,000.

Average front desk coordinator salary in Grandview, WA

$39,000
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